Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30679 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95404 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424687 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293846 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Spotofy music stops playing when i lock the screen
Spotofy music stops playing when i lock the screen
Newbie
62098 Views
16 replies
9 likes
Spotify keeps playback when on call. This doesn't happen while on normal GSM call but when using any 3rd party app such as Signal, WhatsApp etc. which support Apple Callkit. Especially while on bluetooth connection (handsfree, Airpods etc.). This iss...
Spotify keeps playback when on call. This doesn't happen while on normal GSM call but when using any 3rd party app such as Signal, WhatsApp etc. which support Apple Callkit. Especially while on bluet...
2832 Views
0 replies
0 likes
Hi, I signed up for Spotify in December last year. I was immediately charged a subscription fee, despite the 'free one month trial' for the premium account. How do I remove my premium account? Cheers, Kristen.
Hi, I signed up for Spotify in December last year. I was immediately charged a subscription fee, despite the 'free one month trial' for the premium account. How do I remove my premium account? &n...
Newbie
7738 Views
2 replies
0 likes
Hi,Does anyone know where the play queue has gone on the latest Spotify update (v7.6.0)?It always used to be at the top right of the now playing screen but is no longer visible.ThanksOli
Hi, Does anyone know where the play queue has gone on the latest Spotify update (v7.6.0)? It always used to be at the top right of the now playing screen but is no longer visible. Thanks Oli
Newbie
11178 Views
20 replies
0 likes
I cannot see my spotify connect device (pioneer X-HM72) from my new iphone8. It worked perfect on my old Iphone6 and still works perfect on all our other apple devices (ipads, iphone6) I'm using the latest spotify app on all devices. And I have check...
I cannot see my spotify connect device (pioneer X-HM72) from my new iphone8. It worked perfect on my old Iphone6 and still works perfect on all our other apple devices (ipads, iphone6)...
799 Views
0 replies
0 likes
Hi,I'm using Spotify version 8.4.48.526 on iOS with my iPhone X. I detected that Spotify shows really often the wrong skip buttons:E.g. when I was listening to a podcast (Duration: 55min) I see instead of next/previous buttons, the -+15s buttons (cor...
Hi, I'm using Spotify version 8.4.48.526 on iOS with my iPhone X. I detected that Spotify shows really often the wrong skip buttons: E.g. when I was listening to a podcast (Duration: 55min) I see i...
Music Fan
978 Views
2 replies
0 likes
When I update the playlist description on the desktop app, it doesn't seem it pushes the update on my iPhone. Any suggestions?
When I update the playlist description on the desktop app, it doesn't seem it pushes the update on my iPhone. Any suggestions?
Newbie
19102 Views
4 replies
0 likes
Simplemente aparecen en mi lista con un tono de color más apago, sin dejarme seleccionarla para reproducirla. Qué puedo hacer? Ya cerré y abrí sesión
Simplemente aparecen en mi lista con un tono de color más apago, sin dejarme seleccionarla para reproducirla. Qué puedo hacer? Ya cerré y abrí sesión
465 Views
0 replies
1 likes
Hi, I want to connect my spotify premium account as my default music service in my alexa app. I installed the Spotify Connect, and also see my alexa-spotify-connect app im granted apps in spotify. I read I need a US address in my amazon, so I did. I ...
Hi, I want to connect my spotify premium account as my default music service in my alexa app. I installed the Spotify Connect, and also see my alexa-spotify-connect app im granted a...
2950 Views
0 replies
9 likes
Hi I'm new to PSotify, currently trying on the Trial verion. I had just created a few playlist by copying albums according to the name. The music had also been downloaded. However, when i try to go offline by going to the Playback setting and turning...
Hi I'm new to PSotify, currently trying on the Trial verion. I had just created a few playlist by copying albums according to the name. The music had also been downloaded. Ho...
Roadie
569 Views
1 replies
0 likes
I have a playlist that I add and delete songs frequently and I want to see my playlist from when I first made it and the songs on it. Is there a way I can get a copy of the playlist for like a year ago?
I have a playlist that I add and delete songs frequently and I want to see my playlist from when I first made it and the songs on it. Is there a way I can get a copy of the playlist for like a year a...
Community Legend
1230 Views
1 replies
0 likes
After the new update for iOS of Whatsapp, when I play a record on Whatsapp and Spotify stops the music, it doesn’t resume automaticaly.
After the new update for iOS of Whatsapp, when I play a record on Whatsapp and Spotify stops the music, it doesn’t resume automaticaly.
619 Views
0 replies
1 likes
Recently got a new phone and now the app won’t respond when I click login to try and listen on my new device. Tried repeatedly deleting and redownloading the app to no avail. The app remains on the basic intro screen and does not respond when touchin...
Recently got a new phone and now the app won’t respond when I click login to try and listen on my new device. Tried repeatedly deleting and redownloading the app to no avail. The app remains on the b...
Spotify
604 Views
1 replies
0 likes
Tento conectar o Premium no meu iphone 6, porém aparece a mensagem que meu aparelho não é compatível e o mesmo está atualizado na ultima versão da Apple.
Tento conectar o Premium no meu iphone 6, porém aparece a mensagem que meu aparelho não é compatível e o mesmo está atualizado na ultima versão da Apple.
Spotify Star
2950 Views
3 replies
0 likes
everything has changed I can not find the radios and the songs in my library anymore. I seem to be the only one... Help!
everything has changed I can not find the radios and the songs in my library anymore. I seem to be the only one... Help!
Not applicable
597 Views
1 replies
0 likes
Can anyone offer a solution? My iPhone is connected to my 2016 Ford via Ford Sync. I play Spotify via Bluetooth in the car regularly. Usually the song name shows up on the screen and I am able to skip songs etc. Since yesterday my phone no longer sho...
Can anyone offer a solution? My iPhone is connected to my 2016 Ford via Ford Sync. I play Spotify via Bluetooth in the car regularly. Usually the song name shows up on the screen and I am ab...
668 Views
0 replies
0 likes
After the update, I realised the the chinese songs titles appeared as weird english hanyu pinyin. On the desktop, it seems fine. How do I resolve this? Thank you!
After the update, I realised the the chinese songs titles appeared as weird english hanyu pinyin. On the desktop, it seems fine. How do I resolve this? Thank you!
Not applicable
8453 Views
16 replies
6 likes
pago la cuenta PREMIUM y la abrí en un IPhone 6 Plus, no me funciona con datos, solo con wifi. Por favor necesito que se me solucione este problema porque yo si pago la cuenta!
pago la cuenta PREMIUM y la abrí en un IPhone 6 Plus, no me funciona con datos, solo con wifi. Por favor necesito que se me solucione este problema porque yo si pago la cuenta!
832 Views
0 replies
1 likes
Hello, The daily mix tab is not showing on Iphone device. It is strange as I used to have daily mix tab and daily mixes when i was on free version and now that i switched to premium the tab and daily mixes dissapeared.
Hello, The daily mix tab is not showing on Iphone device. It is strange as I used to have daily mix tab and daily mixes when i was on free version and now that i switched to pre...
Not applicable
1926 Views
9 replies
0 likes
Buenas, estoy teniendo problemas con mi cuenta de spotify,me dice que esta sin conexion cuando quito wifi y sigo manteniendo mi red 3G. Ya chequie las opciones que me brinda el soporte de spotify y esta todo bien,incluso reinstale la aplicacion. Ya n...
Buenas, estoy teniendo problemas con mi cuenta de spotify,me dice que esta sin conexion cuando quito wifi y sigo manteniendo mi red 3G. Ya chequie las opciones que me brinda el soporte de sp...
Newbie
966 Views
1 replies
2 likes
