Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37002 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102515 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431165 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299087 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
edit: April 13 2018: Updating iOS resolved the issue. The voice control doesn't work from the lock-screen and requires unlocking and 1 to 3 taps depending on where you are within the app... so not exactly as safe as siri while driving. Do I have to r...
edit: April 13 2018: Updating iOS resolved the issue. The voice control doesn't work from the lock-screen and requires unlocking and 1 to 3 taps depending on where you are within the app... so not ex...
512 Views
0 replies
0 likes
For simplicity allow users to remove some list items on "Your Music" page. For example, I use only Playlists and Songs section, I would like to have only them to click on them without thinking. As it is, I spend a few moments to find the section I wa...
For simplicity allow users to remove some list items on "Your Music" page. For example, I use only Playlists and Songs section, I would like to have only them to click on them without thinking. As it...
Community Legend
592 Views
1 replies
0 likes
I have recently started using my iPod for music in the car instead of iPhone due to saving charge but when I link the iPod to my in car Bluetooth system I cannot skip songs via controls on steering wheel or touch screen - I can only do it on the iPod...
I have recently started using my iPod for music in the car instead of iPhone due to saving charge but when I link the iPod to my in car Bluetooth system I cannot skip songs via controls on steering w...
569 Views
0 replies
0 likes
Got a new stereo and installed , when hooked to Bluetooth or usb in my truck I can’t get into my library, iPhone 8 Plus
Got a new stereo and installed , when hooked to Bluetooth or usb in my truck I can’t get into my library, iPhone 8 Plus
Regular
1054 Views
3 replies
0 likes
Hi. So with this new update, I can't seem to get my playlists to shuffle the music on my phone. When I press shuffle, it starts with the first song I added to the playlist and then goes to the second then third and so on. So it basically plays in ord...
Hi. So with this new update, I can't seem to get my playlists to shuffle the music on my phone. When I press shuffle, it starts with the first song I added to the playlist and then goes to the second...
Casual Listener
4511 Views
6 replies
2 likes
I've noticed that Spotify now automatically goes into Full Sreen artwork and the on-screen controls disppear when playing the playlist 'Today's Top Hits'. I don't like not having the controls on screen but I've noticed that some users do like this fe...
I've noticed that Spotify now automatically goes into Full Sreen artwork and the on-screen controls disppear when playing the playlist 'Today's Top Hits'. I don't like not having the control...
Regular
30338 Views
15 replies
25 likes
Why cant i play song 1 and 2? Im from norway, is it because of that? Dont understand
Why cant i play song 1 and 2? Im from norway, is it because of that? Dont understand
Community Legend
939 Views
1 replies
0 likes
Hi guys. Spotify lAndes here in israel less than a month, and sadly I find myself spamming the community with questions about problems with the app. Now there’s something new - ever since I went premium, when I Tap the search option it won’t show me ...
Hi guys. Spotify lAndes here in israel less than a month, and sadly I find myself spamming the community with questions about problems with the app. Now there’s something new - ever since I went...
Roadie
508 Views
1 replies
0 likes
Can someone tell me where to find the repeat all or repeat track options? It’s gone after the recent update
Can someone tell me where to find the repeat all or repeat track options? It’s gone after the recent update
Community Legend
846 Views
1 replies
0 likes
I have spotify premium and for some reason some songs are automatically skipped, the titles are grayed out and appear for about a second before being skipped automatically. Can someone explain why this happens?
I have spotify premium and for some reason some songs are automatically skipped, the titles are grayed out and appear for about a second before being skipped automatically. Can someone explain why th...
Community Legend
704 Views
1 replies
0 likes
I'm having trouble syncing local files from my desktop PC to Spotify on my iOS device. I have these same local files in my iTunes library on that device if it helps. Otherwise, I've browsed other solutions on here, and I cannot seem to get it to work...
I'm having trouble syncing local files from my desktop PC to Spotify on my iOS device. I have these same local files in my iTunes library on that device if it helps. Otherwise, I've browsed other sol...
430 Views
0 replies
0 likes
Hi! I started using Spotify and one of my favorite features was the daily mix. Last week I decided to buy a premium subscription and since then weird things started to happen. First, when I want to hear my daily mix in the windows app it says that I ...
Hi! I started using Spotify and one of my favorite features was the daily mix. Last week I decided to buy a premium subscription and since then weird things started to happen. First, when I want to h...
Not applicable
1131 Views
2 replies
0 likes
Was wondering if anyone was able to help. My Spotify premium account has suddenly started skipping every single song (last week or so), it’s like a scratched CD and is horrifically annoying (especially as a paying customer!). For some reason siri als...
Was wondering if anyone was able to help. My Spotify premium account has suddenly started skipping every single song (last week or so), it’s like a scratched CD and is horrifically annoying (especial...
Newbie
881 Views
1 replies
2 likes
All my friends seem to be able to download music with their phones locked or while browsing other apps but mine will only download with the app open and screen unlocked, is there a way to fix this?
All my friends seem to be able to download music with their phones locked or while browsing other apps but mine will only download with the app open and screen unlocked, is there a way to fix this?
Roadie
1439 Views
1 replies
0 likes
my music is sorted by title, whenevr it hits the “O” section it crashes
my music is sorted by title, whenevr it hits the “O” section it crashes
446 Views
0 replies
0 likes
Spotofy music stops playing when i lock the screen
Spotofy music stops playing when i lock the screen
Newbie
62200 Views
16 replies
9 likes
Spotify keeps playback when on call. This doesn't happen while on normal GSM call but when using any 3rd party app such as Signal, WhatsApp etc. which support Apple Callkit. Especially while on bluetooth connection (handsfree, Airpods etc.). This iss...
Spotify keeps playback when on call. This doesn't happen while on normal GSM call but when using any 3rd party app such as Signal, WhatsApp etc. which support Apple Callkit. Especially while on bluet...
2869 Views
0 replies
0 likes
Hi, I signed up for Spotify in December last year. I was immediately charged a subscription fee, despite the 'free one month trial' for the premium account. How do I remove my premium account? Cheers, Kristen.
Hi, I signed up for Spotify in December last year. I was immediately charged a subscription fee, despite the 'free one month trial' for the premium account. How do I remove my premium account? &n...
Newbie
7765 Views
2 replies
0 likes
Hi,Does anyone know where the play queue has gone on the latest Spotify update (v7.6.0)?It always used to be at the top right of the now playing screen but is no longer visible.ThanksOli
Hi, Does anyone know where the play queue has gone on the latest Spotify update (v7.6.0)? It always used to be at the top right of the now playing screen but is no longer visible. Thanks Oli
Newbie
11389 Views
20 replies
0 likes
I cannot see my spotify connect device (pioneer X-HM72) from my new iphone8. It worked perfect on my old Iphone6 and still works perfect on all our other apple devices (ipads, iphone6) I'm using the latest spotify app on all devices. And I have check...
I cannot see my spotify connect device (pioneer X-HM72) from my new iphone8. It worked perfect on my old Iphone6 and still works perfect on all our other apple devices (ipads, iphone6)...
809 Views
0 replies
0 likes
