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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Weiwe

Visitor

256513 Views

57 replies

13 likes

  • 256513 Views
  • 57 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

164723 Views

507 replies

108 likes

  • 164723 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

110776 Views

19 replies

38 likes

  • 110776 Views
  • 19 replies
  • 38 likes

Playlist is suddenly empty

My favorite playlist with ~700 songs in it was fine yesterday, but today it seems like every song has been deleted. I'm not sure when or why this happened. How can I get it back?

Newbie

My favorite playlist with ~700 songs in it was fine yesterday, but today it seems like every song has been deleted. I'm not sure when or why this happened. How can I get it back? 😞 

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

App skipping 10 or 11 songs in albums

Whenever I select a song in my downloaded albums, at the end of that song it skips 10 or more songs in that album/playlist. Cannot figure out why it’s doing this...!

Newbie

Whenever I select a song in my downloaded albums, at the end of that song it skips 10 or more songs in that album/playlist. Cannot figure out why it’s doing this...!

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Songs skipping in car

When I upgraded to the iPhone X I've had issues with my songs skipping when I'm in the car. I put the playlists so that they download, so it shouldn't be an internet issue.I've changed the cable that connects to my Land Rover.I've uninstalled and rei...

Newbie

When I upgraded to the iPhone X I've had issues with my songs skipping when I'm in the car.   I put the playlists so that they download, so it shouldn't be an internet issue. I've changed the...

1055 Views

0 replies

1 likes

  • 1055 Views
  • 0 replies
  • 1 likes

Constant glitches/please help so mad!!

I can be listening to music through headphones, on my car bluetooth, or just through my phone speakers, and this message always pops up and pauses my music! Sometimes when I hit listen on this iPhone it starts a new song! Or if I press continue it sa...

Regular

I can be listening to music through headphones, on my car bluetooth, or just through my phone speakers, and this message always pops up and pauses my music! Sometimes when I hit listen on this iPhone...

Samwaddell140

Regular

1260 Views

3 replies

0 likes

bluetooth
Glitch
headphones
Spotify
  • 1260 Views
  • 3 replies
  • 0 likes

problems

Why does the random mode does not work correctly.I choose a song from my library and when I put the random option, I do not change the songs.example. I choose a song with s and the songs that the random one gives me are only with s, when finishing th...

Newbie

Why does the random mode does not work correctly. I choose a song from my library and when I put the random option, I do not change the songs. example. I choose a song with s and the songs that the...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Volume is being turned up and down on Zeppelin wireless speaker

I am experiencing something strange: When playing Spotify from my iPhone 7 on my wireless B&W Zeppelin speaker, the volume is jumping up and down. Sometimes Spotify just turns up the volume to max, which is unbearable to listen to. I'm afraid the spe...

Newbie

I am experiencing something strange:   When playing Spotify from my iPhone 7 on my wireless B&W Zeppelin speaker, the volume is jumping up and down. Sometimes Spotify just turns ...

1121 Views

0 replies

1 likes

wireless
Zeppelin
  • 1121 Views
  • 0 replies
  • 1 likes

Full Screen Interface on Mobile (Today’s Top Hits)

Hey Spotify Team and otherwise interrested folks. I am personally loving the new full screen artwork/video-loop feature presented on the “Today’s Top Hits” playlist and scatteres amongst certain song! I’m a but frustrated with this not being a either...

Newbie

Hey Spotify Team and otherwise interrested folks.   I am personally loving the new full screen artwork/video-loop feature presented on the “Today’s Top Hits” playlist and scatteres amongst cer...

567 Views

0 replies

1 likes

  • 567 Views
  • 0 replies
  • 1 likes

Local files on iPhone greyed out and unplayable

I used to have no problem playing local files on my phone and suddenly they are now all greyed out and unplayable, and it's been like this for a month. I can still play them on the Macbook app and I have the most updated software and app versions. Bu...

Newbie

I used to have no problem playing local files on my phone and suddenly they are now all greyed out and unplayable, and it's been like this for a month. I can still play them on the Macbook app and I ...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Downloads category missing from My Library

I'm regularly underground or on planes with no data, so the Downloads category gets a lot of use. Today I went into the app while on the subway and found the category missing. Is there a way to get it back? Did Spotify remove it? Why? It's one of the...

Regular

I'm regularly underground or on planes with no data, so the Downloads category gets a lot of use. Today I went into the app while on the subway and found the category missing. Is there a way to ...

andremassotti

Casual Listener

1511 Views

5 replies

0 likes

downloaded
downloads
iOS
IOS 11
iphone
iphone x
  • 1511 Views
  • 5 replies
  • 0 likes

Downloading Local Files from Desktop to iPhone

I am trying to get my local files from my desktop to my iPhone. These are songs that I have bought on iTunes and can play on a Spotify playlist on my desktop, but when I try to sync them to my iPhone, I get the popup "Song Not Downloaded" and instruc...

Casual Listener

I am trying to get my local files from my desktop to my iPhone. These are songs that I have bought on iTunes and can play on a Spotify playlist on my desktop, but when I try to sync them to my iPhone...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
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Solved!! Took a screenshot and hit share by accident

I took a screenshot of my playlist and the share banner came up at the top and I accidentally hit share. Where does this share the screenshot to? And can it be undone?

Regular

I took a screenshot of my playlist and the share banner came up at the top and I accidentally hit share. Where does this share the screenshot to? And can it be undone?

22ux4q6zci4dpk2esgev

Visitor

6281 Views

2 replies

0 likes

  • 6281 Views
  • 2 replies
  • 0 likes

Being charged twice

My daughter has a Spotify account that comes out of her bank account yet for the last few months she has also payed Spotify on her phone bill as well . Vodafone have now deactivated her account and she can’t use Spotify . I need help to rectify this ...

Newbie

My daughter has a Spotify account that comes out of her bank account yet for the last few months she has also payed Spotify on her phone bill as well . Vodafone have now deactivated her account and s...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

new spotify update not working with ipod touch

New spotify update is not working with ipod touch v 11.2.5. will not open app after uninstalling/reinstalling and restarting ipod. When reinstalled spotify again, it let me sign in but then force closes again and again

Newbie

New spotify update is not working with ipod touch v 11.2.5. will not open app after uninstalling/reinstalling and restarting ipod. When reinstalled spotify again, it let me sign in but then force clo...

taramasud

Regular

921 Views

1 replies

0 likes

  • 921 Views
  • 1 replies
  • 0 likes

Someone is using my account and I can’t disconnect them.

Something weird is happening. I’m using spotify and it randomly skips songs, starts playing songs I have never heard og, and there is a Chrome Web Player always available to play music on, even though I’ve changed password twice and disconnected ever...

Casual Listener

Something weird is happening. I’m using spotify and it randomly skips songs, starts playing songs I have never heard og, and there is a Chrome Web Player always available to play music on, even thoug...

Luke

Spotify Star

979 Views

3 replies

0 likes

  • 979 Views
  • 3 replies
  • 0 likes

song not downloaded iphone

I have a strange problem with the messages that spotify gives me. I have all the songs on spotify downloaded for offline use, but i still get a message that says "Song Not Downloaded." I know this isnt true, because i tested it out by turning off int...

Newbie

I have a strange problem with the messages that spotify gives me.  I have all the songs on spotify downloaded for offline use, but i still get a message that says "Song Not Downloaded."  I ...

625 Views

0 replies

0 likes

  • 625 Views
  • 0 replies
  • 0 likes

Missing album art

Spotify on my iPhone no longer shows any album or playlist cover art. It stopped working a few weeks ago and re-installing the app hasn't helped.It's working fine on my macbook though. Any suggestions on how to fix this?

Newbie

Spotify on my iPhone no longer shows any album or playlist cover art. It stopped working a few weeks ago and re-installing the app hasn't helped. It's working fine on my macbook though. Any suggesti...

Edrysark

Regular

729 Views

1 replies

0 likes

  • 729 Views
  • 1 replies
  • 0 likes