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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30547 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95150 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

998 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293813 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123734 Views

19 replies

38 likes

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Superuser Contribution How To Disable Queue permanentlly

Hi ..How can i disable this queue ? ... permanetlly ...i do not like to see what you've prepared for me ...i do not like to keep the queue listi do not like queue be a persistent list ...I do not like someone putting things into my queueI would like ...

Regular

Hi .. How can i disable this queue ? ... permanetlly ... i do not like to see what you've prepared for me ... i do not like  to keep the queue list i do not like queue be a persistent list...

JulianA_Bogota

Roadie

9392 Views

1 replies

12 likes

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Superuser Contribution Skips songs in up next

I have an iPhone 6s on iOS 11 with the newest version of Spotify. I have an issue where I listen to songs in a playlist and it randomly skips certain songs that were listed to play in up next. In the up next list these songs are always listed in a di...

Newbie

I have an iPhone 6s on iOS 11 with the newest version of Spotify.  I have an issue where I listen to songs in a playlist and it randomly skips certain songs that were listed to play in up next. ...

JulianA_Bogota

Roadie

704 Views

1 replies

0 likes

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La app en mi iOS me rechaza el plan familiar

Hola, yo cuento hace varios meses con Spotify Premium pero a todo el plan familiar se le desactivó la cuenta premium debido a un pago atrasado. El mismo ya se realizó pero aún me sigue apareciendo como si fuera un usurario no premium cuando en realid...

Newbie

Hola, yo cuento hace varios meses con Spotify Premium pero a todo el plan familiar se le desactivó la cuenta premium debido a un pago atrasado. El mismo ya se realizó pero aún me sigue apareciendo co...

404 Views

0 replies

0 likes

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show album covers on car screen

hi,since the last three releases of spotify i can not see the covers and song information on my car screen - only "spotify" is shown.previously i could see album covers, song name and song length - i really miss that !car: volvo xc60 2016spotify runn...

Newbie

hi, since the last three releases of spotify i can not see the covers and song information on my car screen - only "spotify" is shown. previously i could see album covers, song name and song length...

flavouric

Casual Listener

14213 Views

14 replies

5 likes

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  • 14 replies
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Spotify crashes when scrolling downloaded songs HELP!!

Hello, so my spotify app on ios 11.3 will crash whenever i try to go anywhere pass B. This happened before but somehow was fixed and now it’s acting up again and I really need help. It literally worked perfectly this morning and then started acting u...

Newbie

Hello, so my spotify app on ios 11.3 will crash whenever i try to go anywhere pass B.  This happened before but somehow was fixed and now it’s acting up again and I really need help.  It li...

633 Views

0 replies

0 likes

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All playlists disappeared.

Hello, Recently all of my playlists disappeared completely. I had multiple playlists that included years of compiled music. These included: Strictly EDMSnowboardingHardChill Any help would be appreciated.

Casual Listener

Hello,   Recently all of my playlists disappeared completely. I had multiple playlists that included years of compiled music. These included:   Strictly EDM Snowboarding Hard Chill ...

0rangeJuice

Community Legend

545 Views

1 replies

0 likes

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Battery drain while using spotify connect

I am using spotify connect functionality a lot. 10 hours and above of continuous playing is nothing special. I don't know if this particular information is useful, but the "wi-fi speaker" I am using is Yamaha R-N500 amplifier - Spotify integration on...

Casual Listener

I am using spotify connect functionality a lot. 10 hours and above of continuous playing is nothing special. I don't know if this particular information is useful, but the "wi-fi speaker" I am u...

mbgtka

Casual Listener

4562 Views

3 replies

2 likes

battery drain
Battery performance
Bug iOS
Bug iPhone
Spotify Connect Volume Control
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  • 2 likes

Solved!! "Show this code to a friend" won't stop showing up !!!!

Can someone please help me. When im on the app whenever I click the three dots to add a song to my playlist or whatever it constantly keeps telling me "show this code to a friend" etc etc can someone please tell me how to stop it ??? Because I don't ...

Regular

Can someone please help me. When im on the app whenever I click the three dots to add a song to my playlist or whatever it constantly keeps telling me "show this code to a friend" etc etc can someone...

Guitargoddess

Newbie

7169 Views

29 replies

5 likes

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  • 29 replies
  • 5 likes

Sister’s music scrobbling to my account

Hey, so I share my spotify account with my sister, she uses it on her iphone and i use it on my laptop and iphone. Up until now I’ve had no trouble with scrobbles, my music scrobbles to my last.fm from both my laptop and my phone. However, this past ...

Newbie

Hey, so I share my spotify account with my sister, she uses it on her iphone and i use it on my laptop and iphone. Up until now I’ve had no trouble with scrobbles, my music scrobbles to my last.fm fr...

Bethany_Dawn

Community Legend

1083 Views

1 replies

0 likes

Account
devices
last.fm
listening
scrobbles
scrobbling
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Superuser Contribution Music volume changes when switching apps

When in Spotify or the iPhone menu (6s, most recent update), music is loud. If another app is opened (which happens a lot because I'm not just using my phone for music), the volume drops until the app or main iPhone screen is open. This is really ann...

Newbie

When in Spotify or the iPhone menu (6s, most recent update), music is loud. If another app is opened (which happens a lot because I'm not just using my phone for music), the volume drops until the ap...

Jaush

Casual Listener

54485 Views

9 replies

8 likes

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  • 9 replies
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sad excuse of a shuffle mode

Hi all, i want to point out that your shuffle algorithm is not only "not perfect" but in comparison to most other programs it is just not there. I do have playlists of 16 songs, around 500 songs oder 3k songs. If i start one of them with shuffle the ...

Newbie

Hi all,   i want to point out that your shuffle algorithm is not only "not perfect" but in comparison to most other programs it is just not there.   I do have playlists of 16 songs...

740 Views

0 replies

1 likes

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Album images not showing

None of the album images show when I use Spotify on my MacBook (but does on my iPhone). I'm using macOS High Sierra (version 10.13.1) and up to date on Spotify download. I've had this problem for a long while and whereas it doesnt really cause me iss...

Newbie

None of the album images show when I use Spotify on my MacBook (but does on my iPhone).  I'm using macOS High Sierra (version 10.13.1) and up to date on Spotify download.  I've had this pro...

547 Views

0 replies

0 likes

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Solved!! iPod 6th Gen will NOT connect to Spotify.

I just received the new iPod nano (6th gen) today and along with I got a spotify gift card... When I went to connect my iPod to Spotify it simply would not connect. I know I can connect nanos with spotify because I have done it before. I have restore...

Casual Listener

I just received the new iPod nano (6th gen) today and along with I got a spotify gift card... When I went to connect my iPod to Spotify it simply would not connect. I know I can connect nanos with sp...

Spotti1995

Newbie

15936 Views

33 replies

0 likes

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Chromecast Audio, spotify and Iphone problem.

Hello! I have a Chromecast audio and I´ve been trying all kinds of stuff to get it connected. I already contact my internet service provider and the router it is supposed to be fine. The only way to detect chromecast in my iphone / ipad is to sign in...

Newbie

Hello! I have a Chromecast audio and I´ve been trying all kinds of stuff to get it connected. I already contact my internet service provider and the router it is supposed to be fine. The only way to ...

sbs_play

Newbie

2388 Views

1 replies

0 likes

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Spotify keeps skipping and stopping with headphones

Recently my Spotify has been randomly skipping forwards , pausing and enabling Siri but this only happens when using headphones. It happens with all songs , both on WiFi and off and I’m a premium user so please help!

Casual Listener

Recently my Spotify has been randomly skipping forwards , pausing and enabling Siri but this only happens when using headphones. It happens with all songs , both on WiFi and off and I’m a premium use...

tennisbold

Music Fan

83208 Views

7 replies

19 likes

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Solved!! Spotify on Iphone X

Hello, I bought an Iphone X a few days ago. The problem i'm having is that I put play on the music on Spotify and then I want to listen a voice note on Whatsapp. So, the music that is playing cuts (normal), but then, when the voice note ends, the mus...

Newbie

Hello, I bought an Iphone X a few days ago. The problem i'm having is that I put play on the music on Spotify and then I want to listen a voice note on Whatsapp. So, the music that is playing cuts (n...

user-removed

Not applicable

2710 Views

1 replies

0 likes

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Solved!! Log in buttom does not respond in ios 11

After I downloaded the app in my iphone 6 (ios 11), it stuck on the Welcome page.I tried both create account and log in buttom, didn't respond in anytime.Till now, I cant see the row to let me enter username and passwordPlease help

Newbie

After I downloaded the app in my iphone 6 (ios 11), it stuck on the Welcome page. I tried both create account and log in buttom, didn't respond in anytime. Till now, I cant see the row to let me en...

user-removed

Not applicable

970 Views

1 replies

0 likes

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Multiple control

I am playing Spotify off my iPad which is plugged in and want to use my iPhone as a remote to control volume, pause/play or skipping songs. On occasion it will work to pause/play the music but I’m wanting control for the volume. Is there something I ...

Casual Listener

I am playing Spotify off my iPad which is plugged in and want to use my iPhone as a remote to control volume, pause/play or skipping songs. On occasion it will work to pause/play the music but I...

sneakystace-au

Casual Listener

788 Views

2 replies

0 likes

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  • 2 replies
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