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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36982 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102468 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1298 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299075 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125761 Views

19 replies

38 likes

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  • 19 replies
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[Bug] Spotify shows wrong skip/next buttons

Hi,I'm using Spotify version 8.4.48.526 on iOS with my iPhone X. I detected that Spotify shows really often the wrong skip buttons:E.g. when I was listening to a podcast (Duration: 55min) I see instead of next/previous buttons, the -+15s buttons (cor...

Music Fan

Hi, I'm using Spotify version 8.4.48.526 on iOS with my iPhone X. I detected that Spotify shows really often the wrong skip buttons: E.g. when I was listening to a podcast (Duration: 55min) I see i...

allesmatze

Music Fan

989 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Playlist description not updating

When I update the playlist description on the desktop app, it doesn't seem it pushes the update on my iPhone. Any suggestions?

Visitor

When I update the playlist description on the desktop app, it doesn't seem it pushes the update on my iPhone. Any suggestions?

JonnyP67

Newbie

19137 Views

4 replies

0 likes

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  • 4 replies
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No puedo escuchar algunas canciones sin razón alguna!

Simplemente aparecen en mi lista con un tono de color más apago, sin dejarme seleccionarla para reproducirla. Qué puedo hacer? Ya cerré y abrí sesión

Newbie

Simplemente aparecen en mi lista con un tono de color más apago, sin dejarme seleccionarla para reproducirla. Qué puedo hacer? Ya cerré y abrí sesión 

477 Views

0 replies

1 likes

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unable spotify greyed out in Alexa App

Hi, I want to connect my spotify premium account as my default music service in my alexa app. I installed the Spotify Connect, and also see my alexa-spotify-connect app im granted apps in spotify. I read I need a US address in my amazon, so I did. I ...

Newbie

Hi,   I want to connect my spotify premium account as my default music service in my alexa app.   I installed the Spotify Connect, and also see my alexa-spotify-connect app im granted a...

2964 Views

0 replies

9 likes

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  • 9 likes

Superuser Contribution Music do not play sequentially on playlist

Hi I'm new to PSotify, currently trying on the Trial verion. I had just created a few playlist by copying albums according to the name. The music had also been downloaded. However, when i try to go offline by going to the Playback setting and turning...

Newbie

Hi I'm new to PSotify, currently trying on the Trial verion.   I had just created a few playlist by copying albums according to the name.  The music had also been downloaded.   Ho...

SergioDavid

Roadie

582 Views

1 replies

0 likes

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  • 1 replies
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Finding old songs on playlists

I have a playlist that I add and delete songs frequently and I want to see my playlist from when I first made it and the songs on it. Is there a way I can get a copy of the playlist for like a year ago?

Newbie

I have a playlist that I add and delete songs frequently and I want to see my playlist from when I first made it and the songs on it. Is there a way I can get a copy of the playlist for like a year a...

Bethany_Dawn

Community Legend

1242 Views

1 replies

0 likes

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  • 1 replies
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After whatsapp update, Spotify doesnt resume

After the new update for iOS of Whatsapp, when I play a record on Whatsapp and Spotify stops the music, it doesn’t resume automaticaly.

Newbie

After the new update for iOS of Whatsapp, when I play a record on Whatsapp and Spotify stops the music, it doesn’t resume automaticaly. 

630 Views

0 replies

1 likes

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Superuser Contribution Login

Recently got a new phone and now the app won’t respond when I click login to try and listen on my new device. Tried repeatedly deleting and redownloading the app to no avail. The app remains on the basic intro screen and does not respond when touchin...

Newbie

Recently got a new phone and now the app won’t respond when I click login to try and listen on my new device. Tried repeatedly deleting and redownloading the app to no avail. The app remains on the b...

Melody

Spotify

605 Views

1 replies

0 likes

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  • 1 replies
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Iphone 6 diz que não é compatível

Tento conectar o Premium no meu iphone 6, porém aparece a mensagem que meu aparelho não é compatível e o mesmo está atualizado na ultima versão da Apple.

Casual Listener

Tento conectar o Premium no meu iphone 6, porém aparece a mensagem que meu aparelho não é compatível e o mesmo está atualizado na ultima versão da Apple.

Bittencourt

Spotify Star

2965 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Help!!!!! Where are all my songs? radios?

everything has changed I can not find the radios and the songs in my library anymore. I seem to be the only one... Help!

Newbie

everything has changed I can not find the radios and the songs in my library anymore. I seem to be the only one... Help!

user-removed

Not applicable

612 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Ford Sync and Spotify via IPhone not working

Can anyone offer a solution? My iPhone is connected to my 2016 Ford via Ford Sync. I play Spotify via Bluetooth in the car regularly. Usually the song name shows up on the screen and I am able to skip songs etc. Since yesterday my phone no longer sho...

Newbie

Can anyone offer a solution?   My iPhone is connected to my 2016 Ford via Ford Sync. I play Spotify via Bluetooth in the car regularly. Usually the song name shows up on the screen and I am ab...

676 Views

0 replies

0 likes

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Chinese songs titles appearing in weird English hanyu pinyin on iphone

After the update, I realised the the chinese songs titles appeared as weird english hanyu pinyin. On the desktop, it seems fine. How do I resolve this? Thank you!

Music Fan

After the update, I realised the the chinese songs titles appeared as weird english hanyu pinyin. On the desktop, it seems fine. How do I resolve this?   Thank you!

user-removed

Not applicable

8568 Views

16 replies

6 likes

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  • 16 replies
  • 6 likes

No me funciona la cuenta PREMIUM con datos

pago la cuenta PREMIUM y la abrí en un IPhone 6 Plus, no me funciona con datos, solo con wifi. Por favor necesito que se me solucione este problema porque yo si pago la cuenta!

Newbie

pago la cuenta PREMIUM y la abrí en un IPhone 6 Plus, no me funciona con datos, solo con wifi. Por favor necesito que se me solucione este problema porque yo si pago la cuenta!

846 Views

0 replies

1 likes

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Daily Mix tab is not showing up on Iphone device

Hello, The daily mix tab is not showing on Iphone device. It is strange as I used to have daily mix tab and daily mixes when i was on free version and now that i switched to premium the tab and daily mixes dissapeared.

Regular

Hello,    The daily mix tab is not showing on Iphone device.  It is strange as I used to have daily mix tab and daily mixes when i was on free version and now that i switched to pre...

user-removed

Not applicable

1964 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

spotify sin conexion

Buenas, estoy teniendo problemas con mi cuenta de spotify,me dice que esta sin conexion cuando quito wifi y sigo manteniendo mi red 3G. Ya chequie las opciones que me brinda el soporte de spotify y esta todo bien,incluso reinstale la aplicacion. Ya n...

Newbie

Buenas,   estoy teniendo problemas con mi cuenta de spotify,me dice que esta sin conexion cuando quito wifi y sigo manteniendo mi red 3G. Ya chequie las opciones que me brinda el soporte de sp...

cristian77

Newbie

1000 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Superuser Contribution How To Disable Queue permanentlly

Hi ..How can i disable this queue ? ... permanetlly ...i do not like to see what you've prepared for me ...i do not like to keep the queue listi do not like queue be a persistent list ...I do not like someone putting things into my queueI would like ...

Regular

Hi .. How can i disable this queue ? ... permanetlly ... i do not like to see what you've prepared for me ... i do not like  to keep the queue list i do not like queue be a persistent list...

JulianA_Bogota

Roadie

9411 Views

1 replies

12 likes

  • 9411 Views
  • 1 replies
  • 12 likes

Superuser Contribution Skips songs in up next

I have an iPhone 6s on iOS 11 with the newest version of Spotify. I have an issue where I listen to songs in a playlist and it randomly skips certain songs that were listed to play in up next. In the up next list these songs are always listed in a di...

Newbie

I have an iPhone 6s on iOS 11 with the newest version of Spotify.  I have an issue where I listen to songs in a playlist and it randomly skips certain songs that were listed to play in up next. ...

JulianA_Bogota

Roadie

714 Views

1 replies

0 likes

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  • 1 replies
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La app en mi iOS me rechaza el plan familiar

Hola, yo cuento hace varios meses con Spotify Premium pero a todo el plan familiar se le desactivó la cuenta premium debido a un pago atrasado. El mismo ya se realizó pero aún me sigue apareciendo como si fuera un usurario no premium cuando en realid...

Newbie

Hola, yo cuento hace varios meses con Spotify Premium pero a todo el plan familiar se le desactivó la cuenta premium debido a un pago atrasado. El mismo ya se realizó pero aún me sigue apareciendo co...

419 Views

0 replies

0 likes

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show album covers on car screen

hi,since the last three releases of spotify i can not see the covers and song information on my car screen - only "spotify" is shown.previously i could see album covers, song name and song length - i really miss that !car: volvo xc60 2016spotify runn...

Newbie

hi, since the last three releases of spotify i can not see the covers and song information on my car screen - only "spotify" is shown. previously i could see album covers, song name and song length...

flavouric

Casual Listener

14343 Views

14 replies

5 likes

  • 14343 Views
  • 14 replies
  • 5 likes

Spotify crashes when scrolling downloaded songs HELP!!

Hello, so my spotify app on ios 11.3 will crash whenever i try to go anywhere pass B. This happened before but somehow was fixed and now it’s acting up again and I really need help. It literally worked perfectly this morning and then started acting u...

Newbie

Hello, so my spotify app on ios 11.3 will crash whenever i try to go anywhere pass B.  This happened before but somehow was fixed and now it’s acting up again and I really need help.  It li...

649 Views

0 replies

0 likes

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