Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243146 Views

27 replies

5 likes

  • 243146 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126712 Views

119 replies

13 likes

Other
  • 126712 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3046 Views

0 replies

0 likes

iOS
  • 3046 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308126 Views

62 replies

16 likes

  • 308126 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132273 Views

19 replies

38 likes

  • 132273 Views
  • 19 replies
  • 38 likes

Solved!! Music cuts out

So my music will randomly cut out but only on my playlists. And I have my WiFi on. It will just randomly cut out. What should I do ?

Newbie

So my music will randomly cut out but only on my playlists. And I have my WiFi on. It will just randomly cut out. What should I do ? 

Nico

Community Legend

1100 Views

1 replies

0 likes

  • 1100 Views
  • 1 replies
  • 0 likes

Folder Downloads

Hi, Is there any way to download all playlists/albums in a folder, ideally automatically downloading any new playlists/albums added to that folder? Cheers in advance

Newbie

Hi,    Is there any way to download all playlists/albums in a folder, ideally automatically downloading any new playlists/albums added to that folder?   Cheers in advance &nbs...

Nico

Community Legend

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Solved!! Daily mixes gone from library

I subscribed to premium, and suddenly my daily mixes are gone.I don't even have the "Your daily mixes" option in my library, and they are also gone from home screen. How do I get them back?

Regular

I subscribed to premium, and suddenly my daily mixes are gone. I don't even have the "Your daily mixes" option in my library, and they are also gone from home screen.   How do I get them back?

user-removed

Not applicable

1827 Views

4 replies

1 likes

  • 1827 Views
  • 4 replies
  • 1 likes

Kenwood car bluetooth problem (data)

Hello, I have an iPhone 6 with the latest iOS and the latest version of Spotify app. I can't see song titles and artists on my Kenwood 2Din car screen when I play via bluetooth. (Kenwood DDX4016BT) Almost a year ago everything was working perfectly. ...

Casual Listener

Hello, I have an iPhone 6 with the latest iOS and the latest version of Spotify app.   I can't see song titles and artists on my Kenwood 2Din car screen when I play via bluetooth. (Kenwoo...

rxtarcher

Casual Listener

1362 Views

2 replies

0 likes

  • 1362 Views
  • 2 replies
  • 0 likes

Transfer downloads

I have Spotify premium and I use it on both my iPad and my iPhone. However, on my iPhone I have tons of music downloaded via Spotify, but none on my iPad. Is there an easy way to transfer these downloaded songs? Or must I go through and search and do...

Newbie

I have Spotify premium and I use it on both my iPad and my iPhone. However, on my iPhone I have tons of music downloaded via Spotify, but none on my iPad. Is there an easy way to transfer these downl...

Powder12

Newbie

760 Views

2 replies

1 likes

  • 760 Views
  • 2 replies
  • 1 likes

Solved!! Shuffle function missing

For some reason my shuffle function is gone missing. Instead there is a heart at the same place. Help me!

Casual Listener

For some reason my shuffle function is gone missing. Instead there is a heart at the same place. Help me!

Nico

Community Legend

1940 Views

3 replies

0 likes

  • 1940 Views
  • 3 replies
  • 0 likes

Solved!! Local files not downloading on phone

Hello. I´ve tried so many solutions but nothing works for me.The local file won't download on my device! It looks like this. It's waiting to download forever. What can i do? I´ve tried everything!

Casual Listener

Hello. I´ve tried so many solutions but nothing works for me. The local file won't download on my device! It looks like this.  It's waiting to download forever.  What can i do?  ...

FFXVFTW

Music Fan

1478 Views

3 replies

0 likes

  • 1478 Views
  • 3 replies
  • 0 likes

Troubleshooting ipod 4.gen ios 6.1.6 app 1.8.1.8

Hi,unfortunately my spotify app stopped playing anything on my old ipod. My guess, Spotifys attemt to block untruhtful users blocked my ipod too. Since it almost stopped playing aroud the same time in march earlier this year.... Anyone having the sam...

Casual Listener

Hi, unfortunately my spotify app stopped playing anything on my old ipod. My guess, Spotifys attemt to block untruhtful users blocked my ipod too. Since it almost stopped playing aroud the same time...

551 Views

0 replies

0 likes

ipod
  • 551 Views
  • 0 replies
  • 0 likes

Library search not working properly

I've noticed that library search does not always find the song and it's much more than just one song. For example in screenshot1 I want to find a song 'Adventure', so I start typing 'Ad' and the song I'm looking for shows up in results. However if I ...

Newbie

I've noticed that library search does not always find the song and it's much more than just one song. For example in screenshot1 I want to find a song 'Adventure', so I start typing 'Ad' and the song...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes

Apple EarPods simply skipping, pausing or speeding up music

So, in the last 15 months I’ve had two iPhone 7s, (one faulty and replaced, one stolen) and have just upgraded to an iPhone X. With each phone I have experienced the same issue. When using Spotify, my music either jumps, pauses, and most recently ran...

Visitor

So, in the last 15 months I’ve had two iPhone 7s, (one faulty and replaced, one stolen) and have just upgraded to an iPhone  X. With each phone I have experienced the same issue. When using Spot...

1629 Views

0 replies

1 likes

  • 1629 Views
  • 0 replies
  • 1 likes

Superuser Contribution An error occured: TRY AGAIN

I keep getting the message "An error occured: TRY AGAIN." I tried updating the app and my iOS. I deleted the app and insalled it agian. I also tried reatarting my iPad. Nothing works. Spotify plays just fine on my Samsung Phone, just not my iPad. Ple...

Newbie

I keep getting the message "An error occured: TRY AGAIN." I tried updating the app and my iOS. I deleted the app and insalled it agian. I also tried reatarting my iPad. Nothing works. Spotify plays j...

Ferus1

Newbie

1598 Views

2 replies

0 likes

  • 1598 Views
  • 2 replies
  • 0 likes

Follow tab is gone!

I can’t find the follow tab! It used to be right under the artist’s name but now there’s nothing there! Help!!

Casual Listener

I can’t find the follow tab!  It used to be right under the artist’s name but now there’s nothing there!  Help!!  

Keanu_C

Community Legend

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Local files not transferring to new iphone

I've just upgraded iphones from a 6s to 8 and my local files on my mac are not transferring to my new phone.I've tried uninstalling spotify on phone and mac, reloading the local files to spotify and flicking the download buttons on and off. Why are t...

Newbie

I've just upgraded iphones from a 6s to 8 and my local files on my mac are not transferring to my new phone. I've tried uninstalling spotify on phone and mac, reloading the local files to spotify an...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

premium

O meu Spotify era premium e de repente ele deixou de ser e desde entao meu pai me manda o convite pra ser premium pelo email e aparece uma notificação dizendo que eu n posso. Alguem pode me ajudar pf? Abraços

Newbie

O meu Spotify era premium e de repente ele deixou de ser e desde entao meu pai me manda o convite pra ser premium pelo email e aparece uma notificação dizendo que eu n posso. Alguem pode me ajudar pf...

Bittencourt

Spotify Star

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Solved!! I want the music that I want

When I use Spotify on my computer I have no problem playing songs ... but with the phone (iPhone) it does not let me play the music that I want ... it just lets me put the songs in random and I do not know what to do .. Does anyone know how to solve ...

Casual Listener

When I use Spotify on my computer I have no problem playing songs ... but with the phone (iPhone) it does not let me play the music that I want ... it just lets me put the songs in random and I do no...

martu99

Casual Listener

835 Views

4 replies

0 likes

  • 835 Views
  • 4 replies
  • 0 likes

Spotify starts playing automatically on Alexa...at all hours.

I stream music to my Alexa through spotify. After I tell Alexa to stop, a few minutes/hours later, the music just starts up again on its own. Not all the time, but often. And sometimes in the middle of the night. I have tried reinstalling the apps, r...

Newbie

I stream music to my Alexa through spotify. After I tell Alexa to stop, a few minutes/hours later, the music just starts up again on its own. Not all the time, but often. And sometimes in the middle ...

Rrazon

Newbie

1393 Views

2 replies

7 likes

  • 1393 Views
  • 2 replies
  • 7 likes

My Songs Library is gone

I lunch the Spotify today and I noticed that a new layout was applied to my app, but this new layout removed my Songs Library and replaced it with a “Favorites” playlist which doesn’t have all of the songs from my library. How do I get my Songs Libra...

Newbie

I lunch the Spotify today and I noticed that a new layout was applied to my app, but this new layout removed my Songs Library and replaced it with a “Favorites” playlist which doesn’t have all of the...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Shuffling now going to artists that are not even related to artist I'm listening to

Why is the shuffling on a free subscription on mobile now going to an artist that is NOT even related to the artist I am listening to? Example: Listening to Led Zeppelin album, shuffles to Taylor Swift or some other contemporary pop music. This is al...

Roadie

Why is the shuffling on a free subscription on mobile now going to an artist that is NOT even related to the artist I am listening to? Example: Listening to Led Zeppelin album, shuffles to Taylor Swi...

ab333

Regular

777 Views

3 replies

1 likes

  • 777 Views
  • 3 replies
  • 1 likes

spotify plays/pauses song when moving

when i move and have my phone locked, spotify plays or pauses or switches songs when i move ( walk or just stand and hold the device). i tried to reinstall but it hasnt helped. i have iphone 7, ios 11.3 thank you for your help.

Casual Listener

when i move and have my phone locked, spotify plays or pauses or switches songs when i move ( walk or just stand and hold the device).  i tried to reinstall but it hasnt helped.   i have ...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Bring the Radio Station back to iOS

Please, bring back the radio station feature and start radion dunction to the songs/artist. This was a great feature that make me chose Spotify. Now is gone, only on Windows app is still available for me... At least, if you test "new features", DO NO...

Regular

Please, bring back the radio station feature and start radion dunction to the songs/artist. This was a great feature that make me chose Spotify. Now is gone, only on Windows app is still available fo...

nandi1956

Regular

1666 Views

9 replies

2 likes

  • 1666 Views
  • 9 replies
  • 2 likes