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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233468 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115017 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2423 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304222 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129834 Views

19 replies

38 likes

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Playlists aren't shuffling

Hi. So with this new update, I can't seem to get my playlists to shuffle the music on my phone. When I press shuffle, it starts with the first song I added to the playlist and then goes to the second then third and so on. So it basically plays in ord...

Casual Listener

Hi. So with this new update, I can't seem to get my playlists to shuffle the music on my phone. When I press shuffle, it starts with the first song I added to the playlist and then goes to the second...

BrokenRivals

Casual Listener

4545 Views

6 replies

2 likes

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  • 2 likes

New fullscreen artwork on iOS

I've noticed that Spotify now automatically goes into Full Sreen artwork and the on-screen controls disppear when playing the playlist 'Today's Top Hits'. I don't like not having the controls on screen but I've noticed that some users do like this fe...

Regular

I've noticed that Spotify now automatically goes into Full Sreen artwork and the on-screen controls disppear when playing the playlist 'Today's Top Hits'.   I don't like not having the control...

dudemanxx

Regular

30543 Views

15 replies

25 likes

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  • 15 replies
  • 25 likes

Why cant i play this song?

Why cant i play song 1 and 2? Im from norway, is it because of that? Dont understand

Newbie

Why cant i play song 1 and 2?  Im from norway, is it because of that? Dont understand 

Hubo

Community Legend

969 Views

1 replies

0 likes

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Superuser Contribution Search option lacking genres

Hi guys. Spotify lAndes here in israel less than a month, and sadly I find myself spamming the community with questions about problems with the app. Now there’s something new - ever since I went premium, when I Tap the search option it won’t show me ...

Casual Listener

Hi guys. Spotify lAndes here in israel less than a month, and sadly I find myself spamming the community with questions about problems with the app. Now there’s something new - ever since I went...

SergioDavid

Roadie

521 Views

1 replies

0 likes

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  • 1 replies
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Repeat all and repeat track missing

Can someone tell me where to find the repeat all or repeat track options? It’s gone after the recent update

Newbie

Can someone tell me where to find the repeat all or repeat track options? It’s gone after the recent update

0rangeJuice

Community Legend

878 Views

1 replies

0 likes

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  • 1 replies
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Spotify automatically skips some songs

I have spotify premium and for some reason some songs are automatically skipped, the titles are grayed out and appear for about a second before being skipped automatically. Can someone explain why this happens?

Newbie

I have spotify premium and for some reason some songs are automatically skipped, the titles are grayed out and appear for about a second before being skipped automatically. Can someone explain why th...

0rangeJuice

Community Legend

723 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Syncing Local Files to Spotify on an iOS device

I'm having trouble syncing local files from my desktop PC to Spotify on my iOS device. I have these same local files in my iTunes library on that device if it helps. Otherwise, I've browsed other solutions on here, and I cannot seem to get it to work...

Newbie

I'm having trouble syncing local files from my desktop PC to Spotify on my iOS device. I have these same local files in my iTunes library on that device if it helps. Otherwise, I've browsed other sol...

446 Views

0 replies

0 likes

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Daily Mix is gone after going premium

Hi! I started using Spotify and one of my favorite features was the daily mix. Last week I decided to buy a premium subscription and since then weird things started to happen. First, when I want to hear my daily mix in the windows app it says that I ...

Newbie

Hi! I started using Spotify and one of my favorite features was the daily mix. Last week I decided to buy a premium subscription and since then weird things started to happen. First, when I want to h...

user-removed

Not applicable

1154 Views

2 replies

0 likes

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Spotify constantly skipping!

Was wondering if anyone was able to help. My Spotify premium account has suddenly started skipping every single song (last week or so), it’s like a scratched CD and is horrifically annoying (especially as a paying customer!). For some reason siri als...

Newbie

Was wondering if anyone was able to help. My Spotify premium account has suddenly started skipping every single song (last week or so), it’s like a scratched CD and is horrifically annoying (especial...

tk215

Newbie

906 Views

1 replies

2 likes

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  • 1 replies
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Superuser Contribution Downloading songs with screen locked

All my friends seem to be able to download music with their phones locked or while browsing other apps but mine will only download with the app open and screen unlocked, is there a way to fix this?

Casual Listener

All my friends seem to be able to download music with their phones locked or while browsing other apps but mine will only download with the app open and screen unlocked, is there a way to fix this?

SergioDavid

Roadie

1459 Views

1 replies

0 likes

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  • 1 replies
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In-Call playback

Spotify keeps playback when on call. This doesn't happen while on normal GSM call but when using any 3rd party app such as Signal, WhatsApp etc. which support Apple Callkit. Especially while on bluetooth connection (handsfree, Airpods etc.). This iss...

Casual Listener

Spotify keeps playback when on call. This doesn't happen while on normal GSM call but when using any 3rd party app such as Signal, WhatsApp etc. which support Apple Callkit. Especially while on bluet...

2952 Views

0 replies

0 likes

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How can I go back to free Spotify?

Hi, I signed up for Spotify in December last year. I was immediately charged a subscription fee, despite the 'free one month trial' for the premium account. How do I remove my premium account? Cheers, Kristen.

Casual Listener

Hi, I signed up for Spotify in December last year. I was immediately charged a subscription fee, despite the 'free one month trial' for the premium account. How do I remove my premium account? &n...

Chriskelliher

Newbie

7800 Views

2 replies

0 likes

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Superuser Contribution Missing play queue on iOS

Hi,Does anyone know where the play queue has gone on the latest Spotify update (v7.6.0)?It always used to be at the top right of the now playing screen but is no longer visible.ThanksOli

Casual Listener

Hi, Does anyone know where the play queue has gone on the latest Spotify update (v7.6.0)? It always used to be at the top right of the now playing screen but is no longer visible. Thanks Oli

BookIT

Newbie

11567 Views

20 replies

0 likes

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Spotify Connect device not available on new iphone8

I cannot see my spotify connect device (pioneer X-HM72) from my new iphone8. It worked perfect on my old Iphone6 and still works perfect on all our other apple devices (ipads, iphone6) I'm using the latest spotify app on all devices. And I have check...

Newbie

I cannot see my spotify connect device (pioneer X-HM72) from my new iphone8. It worked perfect on my old Iphone6 and still works perfect on all our other apple devices (ipads, iphone6)...

822 Views

0 replies

0 likes

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[Bug] Spotify shows wrong skip/next buttons

Hi,I'm using Spotify version 8.4.48.526 on iOS with my iPhone X. I detected that Spotify shows really often the wrong skip buttons:E.g. when I was listening to a podcast (Duration: 55min) I see instead of next/previous buttons, the -+15s buttons (cor...

Music Fan

Hi, I'm using Spotify version 8.4.48.526 on iOS with my iPhone X. I detected that Spotify shows really often the wrong skip buttons: E.g. when I was listening to a podcast (Duration: 55min) I see i...

allesmatze

Music Fan

1013 Views

2 replies

0 likes

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Solved!! Playlist description not updating

When I update the playlist description on the desktop app, it doesn't seem it pushes the update on my iPhone. Any suggestions?

Visitor

When I update the playlist description on the desktop app, it doesn't seem it pushes the update on my iPhone. Any suggestions?

JonnyP67

Newbie

19179 Views

4 replies

0 likes

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No puedo escuchar algunas canciones sin razón alguna!

Simplemente aparecen en mi lista con un tono de color más apago, sin dejarme seleccionarla para reproducirla. Qué puedo hacer? Ya cerré y abrí sesión

Newbie

Simplemente aparecen en mi lista con un tono de color más apago, sin dejarme seleccionarla para reproducirla. Qué puedo hacer? Ya cerré y abrí sesión 

481 Views

0 replies

1 likes

  • 481 Views
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unable spotify greyed out in Alexa App

Hi, I want to connect my spotify premium account as my default music service in my alexa app. I installed the Spotify Connect, and also see my alexa-spotify-connect app im granted apps in spotify. I read I need a US address in my amazon, so I did. I ...

Newbie

Hi,   I want to connect my spotify premium account as my default music service in my alexa app.   I installed the Spotify Connect, and also see my alexa-spotify-connect app im granted a...

2984 Views

0 replies

9 likes

  • 2984 Views
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  • 9 likes