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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44443 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110326 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1740 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302387 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128279 Views

19 replies

38 likes

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In-Call playback

Spotify keeps playback when on call. This doesn't happen while on normal GSM call but when using any 3rd party app such as Signal, WhatsApp etc. which support Apple Callkit. Especially while on bluetooth connection (handsfree, Airpods etc.). This iss...

Casual Listener

Spotify keeps playback when on call. This doesn't happen while on normal GSM call but when using any 3rd party app such as Signal, WhatsApp etc. which support Apple Callkit. Especially while on bluet...

2931 Views

0 replies

0 likes

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How can I go back to free Spotify?

Hi, I signed up for Spotify in December last year. I was immediately charged a subscription fee, despite the 'free one month trial' for the premium account. How do I remove my premium account? Cheers, Kristen.

Casual Listener

Hi, I signed up for Spotify in December last year. I was immediately charged a subscription fee, despite the 'free one month trial' for the premium account. How do I remove my premium account? &n...

Chriskelliher

Newbie

7783 Views

2 replies

0 likes

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Superuser Contribution Missing play queue on iOS

Hi,Does anyone know where the play queue has gone on the latest Spotify update (v7.6.0)?It always used to be at the top right of the now playing screen but is no longer visible.ThanksOli

Casual Listener

Hi, Does anyone know where the play queue has gone on the latest Spotify update (v7.6.0)? It always used to be at the top right of the now playing screen but is no longer visible. Thanks Oli

BookIT

Newbie

11463 Views

20 replies

0 likes

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Spotify Connect device not available on new iphone8

I cannot see my spotify connect device (pioneer X-HM72) from my new iphone8. It worked perfect on my old Iphone6 and still works perfect on all our other apple devices (ipads, iphone6) I'm using the latest spotify app on all devices. And I have check...

Newbie

I cannot see my spotify connect device (pioneer X-HM72) from my new iphone8. It worked perfect on my old Iphone6 and still works perfect on all our other apple devices (ipads, iphone6)...

821 Views

0 replies

0 likes

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[Bug] Spotify shows wrong skip/next buttons

Hi,I'm using Spotify version 8.4.48.526 on iOS with my iPhone X. I detected that Spotify shows really often the wrong skip buttons:E.g. when I was listening to a podcast (Duration: 55min) I see instead of next/previous buttons, the -+15s buttons (cor...

Music Fan

Hi, I'm using Spotify version 8.4.48.526 on iOS with my iPhone X. I detected that Spotify shows really often the wrong skip buttons: E.g. when I was listening to a podcast (Duration: 55min) I see i...

allesmatze

Music Fan

1003 Views

2 replies

0 likes

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Solved!! Playlist description not updating

When I update the playlist description on the desktop app, it doesn't seem it pushes the update on my iPhone. Any suggestions?

Visitor

When I update the playlist description on the desktop app, it doesn't seem it pushes the update on my iPhone. Any suggestions?

JonnyP67

Newbie

19165 Views

4 replies

0 likes

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No puedo escuchar algunas canciones sin razón alguna!

Simplemente aparecen en mi lista con un tono de color más apago, sin dejarme seleccionarla para reproducirla. Qué puedo hacer? Ya cerré y abrí sesión

Newbie

Simplemente aparecen en mi lista con un tono de color más apago, sin dejarme seleccionarla para reproducirla. Qué puedo hacer? Ya cerré y abrí sesión 

480 Views

0 replies

1 likes

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unable spotify greyed out in Alexa App

Hi, I want to connect my spotify premium account as my default music service in my alexa app. I installed the Spotify Connect, and also see my alexa-spotify-connect app im granted apps in spotify. I read I need a US address in my amazon, so I did. I ...

Newbie

Hi,   I want to connect my spotify premium account as my default music service in my alexa app.   I installed the Spotify Connect, and also see my alexa-spotify-connect app im granted a...

2976 Views

0 replies

9 likes

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Superuser Contribution Music do not play sequentially on playlist

Hi I'm new to PSotify, currently trying on the Trial verion. I had just created a few playlist by copying albums according to the name. The music had also been downloaded. However, when i try to go offline by going to the Playback setting and turning...

Newbie

Hi I'm new to PSotify, currently trying on the Trial verion.   I had just created a few playlist by copying albums according to the name.  The music had also been downloaded.   Ho...

SergioDavid

Roadie

614 Views

1 replies

0 likes

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Finding old songs on playlists

I have a playlist that I add and delete songs frequently and I want to see my playlist from when I first made it and the songs on it. Is there a way I can get a copy of the playlist for like a year ago?

Newbie

I have a playlist that I add and delete songs frequently and I want to see my playlist from when I first made it and the songs on it. Is there a way I can get a copy of the playlist for like a year a...

Bethany_Dawn

Community Legend

1254 Views

1 replies

0 likes

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After whatsapp update, Spotify doesnt resume

After the new update for iOS of Whatsapp, when I play a record on Whatsapp and Spotify stops the music, it doesn’t resume automaticaly.

Newbie

After the new update for iOS of Whatsapp, when I play a record on Whatsapp and Spotify stops the music, it doesn’t resume automaticaly. 

644 Views

0 replies

1 likes

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Superuser Contribution Login

Recently got a new phone and now the app won’t respond when I click login to try and listen on my new device. Tried repeatedly deleting and redownloading the app to no avail. The app remains on the basic intro screen and does not respond when touchin...

Newbie

Recently got a new phone and now the app won’t respond when I click login to try and listen on my new device. Tried repeatedly deleting and redownloading the app to no avail. The app remains on the b...

Melody

Spotify

608 Views

1 replies

0 likes

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Iphone 6 diz que não é compatível

Tento conectar o Premium no meu iphone 6, porém aparece a mensagem que meu aparelho não é compatível e o mesmo está atualizado na ultima versão da Apple.

Casual Listener

Tento conectar o Premium no meu iphone 6, porém aparece a mensagem que meu aparelho não é compatível e o mesmo está atualizado na ultima versão da Apple.

Bittencourt

Spotify Star

2984 Views

3 replies

0 likes

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  • 3 replies
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Help!!!!! Where are all my songs? radios?

everything has changed I can not find the radios and the songs in my library anymore. I seem to be the only one... Help!

Newbie

everything has changed I can not find the radios and the songs in my library anymore. I seem to be the only one... Help!

user-removed

Not applicable

625 Views

1 replies

0 likes

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  • 1 replies
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Ford Sync and Spotify via IPhone not working

Can anyone offer a solution? My iPhone is connected to my 2016 Ford via Ford Sync. I play Spotify via Bluetooth in the car regularly. Usually the song name shows up on the screen and I am able to skip songs etc. Since yesterday my phone no longer sho...

Newbie

Can anyone offer a solution?   My iPhone is connected to my 2016 Ford via Ford Sync. I play Spotify via Bluetooth in the car regularly. Usually the song name shows up on the screen and I am ab...

683 Views

0 replies

0 likes

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Chinese songs titles appearing in weird English hanyu pinyin on iphone

After the update, I realised the the chinese songs titles appeared as weird english hanyu pinyin. On the desktop, it seems fine. How do I resolve this? Thank you!

Music Fan

After the update, I realised the the chinese songs titles appeared as weird english hanyu pinyin. On the desktop, it seems fine. How do I resolve this?   Thank you!

user-removed

Not applicable

8671 Views

16 replies

6 likes

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No me funciona la cuenta PREMIUM con datos

pago la cuenta PREMIUM y la abrí en un IPhone 6 Plus, no me funciona con datos, solo con wifi. Por favor necesito que se me solucione este problema porque yo si pago la cuenta!

Newbie

pago la cuenta PREMIUM y la abrí en un IPhone 6 Plus, no me funciona con datos, solo con wifi. Por favor necesito que se me solucione este problema porque yo si pago la cuenta!

863 Views

0 replies

1 likes

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Daily Mix tab is not showing up on Iphone device

Hello, The daily mix tab is not showing on Iphone device. It is strange as I used to have daily mix tab and daily mixes when i was on free version and now that i switched to premium the tab and daily mixes dissapeared.

Regular

Hello,    The daily mix tab is not showing on Iphone device.  It is strange as I used to have daily mix tab and daily mixes when i was on free version and now that i switched to pre...

user-removed

Not applicable

2016 Views

9 replies

0 likes

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spotify sin conexion

Buenas, estoy teniendo problemas con mi cuenta de spotify,me dice que esta sin conexion cuando quito wifi y sigo manteniendo mi red 3G. Ya chequie las opciones que me brinda el soporte de spotify y esta todo bien,incluso reinstale la aplicacion. Ya n...

Newbie

Buenas,   estoy teniendo problemas con mi cuenta de spotify,me dice que esta sin conexion cuando quito wifi y sigo manteniendo mi red 3G. Ya chequie las opciones que me brinda el soporte de sp...

cristian77

Newbie

1021 Views

1 replies

2 likes

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  • 1 replies
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Superuser Contribution How To Disable Queue permanentlly

Hi ..How can i disable this queue ? ... permanetlly ...i do not like to see what you've prepared for me ...i do not like to keep the queue listi do not like queue be a persistent list ...I do not like someone putting things into my queueI would like ...

Regular

Hi .. How can i disable this queue ? ... permanetlly ... i do not like to see what you've prepared for me ... i do not like  to keep the queue list i do not like queue be a persistent list...

JulianA_Bogota

Roadie

9431 Views

1 replies

12 likes

  • 9431 Views
  • 1 replies
  • 12 likes