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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

278579 Views

58 replies

14 likes

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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

b-ram1982

Newbie

178255 Views

508 replies

110 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118667 Views

19 replies

38 likes

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Solved!! Mobile app looks different on iPhone 5s

I just downloaded the iOS app for my son's iphone 5s and the app looks different than my iPhone 6. His only has three options at the bottom of the screen, the Home icon, Your Playlists and Search. Mine has 5 icons, Home, Browse, Search, Radio and You...

Regular

I just downloaded the iOS app for my son's iphone 5s and the app looks different than my iPhone 6.  His only has three options at the bottom of the screen, the Home icon, Your Playlists and Sear...

user-removed

Not applicable

2631 Views

6 replies

0 likes

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Playlist covers

Hey everyone! How do change the playlist cover on an iphone?

Newbie

Hey everyone!  How do change the playlist cover on an iphone?

Hubo

Community Legend

677 Views

1 replies

0 likes

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Solved!! No skips

I tried to skip song (non premium) first time after not using app all day and had no more skips left. Any idea why?

Casual Listener

I tried to skip song (non premium) first time after not using app all day and had no more skips left. Any idea why?

peteranti

Music Fan

4100 Views

4 replies

0 likes

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Hacked account?!

Hi guys! rossdot1 here.. Recently all my playlists have been deleted and I have new playlists in their place. Playlists that I have never seen or listened to before. It seems I have lost all my music. I use premium. Can someone tell me what has happe...

Newbie

Hi guys! rossdot1 here..   Recently all my playlists have been deleted and I have new playlists in their place. Playlists that I have never seen or listened to before. It seems I have lost all...

peteranti

Music Fan

611 Views

2 replies

0 likes

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List not playing in the right order.

I have problems with one playlist. This does not happen on other playlists. When I start a song on the list and then that song ends it plays the song that is the first of the playlist and not the song that comes after the one just played. I don’t hav...

Casual Listener

I have problems with one playlist. This does not happen on other playlists. When I start a song on the list and then that song ends it plays the song that is the first of the playlist and not the son...

Anfrid

Casual Listener

465 Views

1 replies

0 likes

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[Apple CarPlay] Is it possible to discover an Artist?

Hi all, if I listen to a song and i would like to discover the artist meaning just display all other albums or songs. Is there button on Apple’s CarPlay and Spotify that i just miss? View more from Artist is a function i use always on my phone or des...

Regular

Hi all,  if I listen to a song and i would like to discover the artist meaning just display all other albums or songs.   Is there button on Apple’s CarPlay and Spotify that i j...

755 Views

0 replies

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Carplay
Discover Artist
iOS
Show Albums of Artist
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Spotify not synchronised with Musixmatch

Hi AllI've a problem with Spotify and Musixmatch on my Iphone.When I identify a song with Musixmatch the song is not sincronized on Spotify.I'm logged in Musixmatch with my Spotify account.within Spotify I don't see any Musixmatch playlist...

Newbie

Hi All I've a problem with Spotify and Musixmatch on my Iphone. When I identify a song with Musixmatch the song is not sincronized on Spotify. I'm logged in Musixmatch with my Spotify account. wi...

430 Views

0 replies

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Spotify will not connect to my BMW

Hi there Spotify app will not connect to my bmw. I had an iphone 6 running IOS 9.3 was working then 3 months later it stopped.I bought new Iphone 8 running leatest IOS and problem is still there. Thanks

Visitor

Hi there    Spotify app will not connect to my bmw. I had an iphone 6 running IOS 9.3  was working then 3 months later it stopped.I bought new Iphone 8 running leatest IOS and proble...

616 Views

0 replies

0 likes

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Solved!! Account hacked, Discover Weekly now sucks

My account was hacked months ago and somebody added a lot of Spanish music. I removed all of the artists and songs and albums, but the Spanish music keeps on getting recommended in my Discover Weekly and recommendations. How to I fix this?

Casual Listener

My account was hacked months ago and somebody added a lot of Spanish music. I removed all of the artists and songs and albums, but the Spanish music keeps on getting recommended in my Discover Weekly...

tetronic

Casual Listener

1471 Views

4 replies

2 likes

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Solved!! Account Hacked

Hi,It seems that my premium account on Spotify has been hacked. I can still access it, but new playlists that I haven't made are being created and my "Recently Played" section is filled with artists I haven't been listening to. Very strange and very ...

Newbie

Hi, It seems that my premium account on Spotify has been hacked. I can still access it, but new playlists that I haven't made are being created and my "Recently Played" section is filled with artist...

user-removed

Not applicable

933 Views

1 replies

0 likes

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Account hacked

Hi I recently figured that my account was hacked. I changed my email address and my password. Is there any way to find out how many devices now using my account??

Casual Listener

Hi I recently figured that my account was hacked. I changed my email address and my password. Is there any way to find out how many devices now using my account??

user-removed

Not applicable

830 Views

4 replies

0 likes

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Connect Spotify to TV in RV with WiFi but no internet?

I have an RV (actually a horse trailer with living quarters) and would love to be able to use Spotify in the trailer. There are two Roku tvs in the trailer and the main tv plays through the stereo so my goal is to get Spotify to the tv as simply as p...

Casual Listener

I have an RV (actually a horse trailer with living quarters) and would love to be able to use Spotify in the trailer.   There are two Roku tvs in the trailer and the main tv plays through the st...

Keanu_C

Community Legend

1394 Views

3 replies

0 likes

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Using Google ChromeCast

Hi, I have an Apple iPhone 6s and a Google Chromecast. Unfortunately it is not working, it always has worked but today it won’t work. The issue is the following: everything seems to work fine, I can connect my phone to my chromecast with Spotify. But...

Casual Listener

Hi,   I have an Apple iPhone 6s and a Google Chromecast. Unfortunately it is not working, it always has worked but today it won’t work. The issue is the following: everything seems to work fin...

392 Views

0 replies

0 likes

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Bluetooth Iphone won't connect

Hello , I am having a problem with my iphone not connection to my car. the phone is conencted to the stereo however it only plays on the phone and not on the vehicle. On the stereo screen it shows the song I am playing but won't play in the car speak...

Newbie

Hello ,   I am having a problem with my iphone not connection to my car. the phone is conencted to the stereo however it only plays on the phone and not on the vehicle. On the stereo screen it...

Bethany_Dawn

Community Legend

742 Views

1 replies

0 likes

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spotify wont connect to bmw connected drive

since the lastest iOS and spotify update (both on the same day for me, yey) spotify wont connect to bmw connected drive, If I go and tell the car to connect to my apps it sits there until I get bored but never connects. Ive also tried playing over bl...

Regular

since the lastest iOS and spotify update (both on the same day for me, yey) spotify wont connect to bmw connected drive, If I go and tell the car to connect to my apps it sits there until I get bored...

dave0688

Casual Listener

15776 Views

10 replies

0 likes

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Premium can’t be purchased

I have iPhone 5s, If I try to get premium there is no option to get it, it simply says premium can’t be purchased. Any help?

Newbie

I have iPhone 5s, If I try to get premium there is no option to get it, it simply says premium can’t be purchased. Any help?

estebanGramaj0

Gig Goer

719 Views

1 replies

0 likes

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Hi, I have this problem that when I try to search an artist (Danien & Theø) nothing shows up, why?

All my friends are able to find this artist, but I can’t even if I use a link that they send me, it doesn’t work

Newbie

All my friends are able to find this artist, but I can’t even if I use a link that they send me, it doesn’t work

Hubo

Community Legend

460 Views

1 replies

0 likes

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Content error

I am trying to share my playlists on twitter. I am testing this out by sharing to my own tiwtter accounts. When I share the playlist, I get the #NowPlaying message with a link to the playlist. When I click on the link, I get an error message : "Conte...

Newbie

I am trying to share my playlists on twitter.  I am testing this out by sharing to my own tiwtter accounts.  When I share the playlist, I get the #NowPlaying message with a link to the play...

rebe_riverdom

Newbie

1243 Views

1 replies

0 likes

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Solved!! Can i sync my Ipod nano with spotify?

I have an ipod nano and i cant sync he with spotify. I´ve seen that i can put my spotify music there. But i dont understand the process at all. I conect the ipod to desktop version, but the app dont recognizes the ipod and dont pops up the bar "devic...

Newbie

I have an ipod nano and i cant sync he with spotify. I´ve seen that i can put my spotify music there. But i dont understand the process at all. I conect the ipod to desktop version, but the app dont ...

hkite1990

Newbie

78034 Views

11 replies

0 likes

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Solved!! Ad doesn’t work

Every time after an ad English man says ”Thank you for listening.....” music stops and whole queue disappears! It has happend over ten times and I’m so done with this app..

Newbie

Every time after an ad English man says ”Thank you for listening.....” music stops and whole queue disappears! It has happend over ten times and I’m so done with this app..

user-removed

Not applicable

671 Views

1 replies

0 likes

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