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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36992 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102493 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1299 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299084 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125767 Views

19 replies

38 likes

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All playlists disappeared.

Hello, Recently all of my playlists disappeared completely. I had multiple playlists that included years of compiled music. These included: Strictly EDMSnowboardingHardChill Any help would be appreciated.

Casual Listener

Hello,   Recently all of my playlists disappeared completely. I had multiple playlists that included years of compiled music. These included:   Strictly EDM Snowboarding Hard Chill ...

0rangeJuice

Community Legend

564 Views

1 replies

0 likes

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Battery drain while using spotify connect

I am using spotify connect functionality a lot. 10 hours and above of continuous playing is nothing special. I don't know if this particular information is useful, but the "wi-fi speaker" I am using is Yamaha R-N500 amplifier - Spotify integration on...

Casual Listener

I am using spotify connect functionality a lot. 10 hours and above of continuous playing is nothing special. I don't know if this particular information is useful, but the "wi-fi speaker" I am u...

mbgtka

Casual Listener

4648 Views

3 replies

2 likes

battery drain
Battery performance
Bug iOS
Bug iPhone
Spotify Connect Volume Control
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Solved!! "Show this code to a friend" won't stop showing up !!!!

Can someone please help me. When im on the app whenever I click the three dots to add a song to my playlist or whatever it constantly keeps telling me "show this code to a friend" etc etc can someone please tell me how to stop it ??? Because I don't ...

Regular

Can someone please help me. When im on the app whenever I click the three dots to add a song to my playlist or whatever it constantly keeps telling me "show this code to a friend" etc etc can someone...

Guitargoddess

Newbie

7348 Views

29 replies

5 likes

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  • 5 likes

Sister’s music scrobbling to my account

Hey, so I share my spotify account with my sister, she uses it on her iphone and i use it on my laptop and iphone. Up until now I’ve had no trouble with scrobbles, my music scrobbles to my last.fm from both my laptop and my phone. However, this past ...

Newbie

Hey, so I share my spotify account with my sister, she uses it on her iphone and i use it on my laptop and iphone. Up until now I’ve had no trouble with scrobbles, my music scrobbles to my last.fm fr...

Bethany_Dawn

Community Legend

1089 Views

1 replies

0 likes

Account
devices
last.fm
listening
scrobbles
scrobbling
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Superuser Contribution Music volume changes when switching apps

When in Spotify or the iPhone menu (6s, most recent update), music is loud. If another app is opened (which happens a lot because I'm not just using my phone for music), the volume drops until the app or main iPhone screen is open. This is really ann...

Newbie

When in Spotify or the iPhone menu (6s, most recent update), music is loud. If another app is opened (which happens a lot because I'm not just using my phone for music), the volume drops until the ap...

Jaush

Casual Listener

54672 Views

9 replies

8 likes

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  • 9 replies
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sad excuse of a shuffle mode

Hi all, i want to point out that your shuffle algorithm is not only "not perfect" but in comparison to most other programs it is just not there. I do have playlists of 16 songs, around 500 songs oder 3k songs. If i start one of them with shuffle the ...

Newbie

Hi all,   i want to point out that your shuffle algorithm is not only "not perfect" but in comparison to most other programs it is just not there.   I do have playlists of 16 songs...

759 Views

0 replies

1 likes

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Album images not showing

None of the album images show when I use Spotify on my MacBook (but does on my iPhone). I'm using macOS High Sierra (version 10.13.1) and up to date on Spotify download. I've had this problem for a long while and whereas it doesnt really cause me iss...

Newbie

None of the album images show when I use Spotify on my MacBook (but does on my iPhone).  I'm using macOS High Sierra (version 10.13.1) and up to date on Spotify download.  I've had this pro...

553 Views

0 replies

0 likes

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Solved!! iPod 6th Gen will NOT connect to Spotify.

I just received the new iPod nano (6th gen) today and along with I got a spotify gift card... When I went to connect my iPod to Spotify it simply would not connect. I know I can connect nanos with spotify because I have done it before. I have restore...

Casual Listener

I just received the new iPod nano (6th gen) today and along with I got a spotify gift card... When I went to connect my iPod to Spotify it simply would not connect. I know I can connect nanos with sp...

Spotti1995

Newbie

16123 Views

33 replies

0 likes

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Chromecast Audio, spotify and Iphone problem.

Hello! I have a Chromecast audio and I´ve been trying all kinds of stuff to get it connected. I already contact my internet service provider and the router it is supposed to be fine. The only way to detect chromecast in my iphone / ipad is to sign in...

Newbie

Hello! I have a Chromecast audio and I´ve been trying all kinds of stuff to get it connected. I already contact my internet service provider and the router it is supposed to be fine. The only way to ...

sbs_play

Newbie

2408 Views

1 replies

0 likes

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Spotify keeps skipping and stopping with headphones

Recently my Spotify has been randomly skipping forwards , pausing and enabling Siri but this only happens when using headphones. It happens with all songs , both on WiFi and off and I’m a premium user so please help!

Casual Listener

Recently my Spotify has been randomly skipping forwards , pausing and enabling Siri but this only happens when using headphones. It happens with all songs , both on WiFi and off and I’m a premium use...

tennisbold

Music Fan

83382 Views

7 replies

19 likes

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Solved!! Spotify on Iphone X

Hello, I bought an Iphone X a few days ago. The problem i'm having is that I put play on the music on Spotify and then I want to listen a voice note on Whatsapp. So, the music that is playing cuts (normal), but then, when the voice note ends, the mus...

Newbie

Hello, I bought an Iphone X a few days ago. The problem i'm having is that I put play on the music on Spotify and then I want to listen a voice note on Whatsapp. So, the music that is playing cuts (n...

user-removed

Not applicable

2738 Views

1 replies

0 likes

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Solved!! Log in buttom does not respond in ios 11

After I downloaded the app in my iphone 6 (ios 11), it stuck on the Welcome page.I tried both create account and log in buttom, didn't respond in anytime.Till now, I cant see the row to let me enter username and passwordPlease help

Newbie

After I downloaded the app in my iphone 6 (ios 11), it stuck on the Welcome page. I tried both create account and log in buttom, didn't respond in anytime. Till now, I cant see the row to let me en...

user-removed

Not applicable

981 Views

1 replies

0 likes

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  • 1 replies
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Multiple control

I am playing Spotify off my iPad which is plugged in and want to use my iPhone as a remote to control volume, pause/play or skipping songs. On occasion it will work to pause/play the music but I’m wanting control for the volume. Is there something I ...

Casual Listener

I am playing Spotify off my iPad which is plugged in and want to use my iPhone as a remote to control volume, pause/play or skipping songs. On occasion it will work to pause/play the music but I...

sneakystace-au

Casual Listener

823 Views

2 replies

0 likes

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[iOS] Spotify is unable to resume playing (podcast)

Phone model: iPhone SE (MLLN2CI/A)iOS version: 11.2.6Spotify version: 8.4.48.526 Use case: First time in the morning I open Spotify, go to "Your Library", pick the first item on "Recently Played" list (a podcast), on the "All Episodes" list I pick th...

Newbie

Phone model: iPhone SE (MLLN2CI/A) iOS version: 11.2.6 Spotify version: 8.4.48.526   Use case: First time in the morning I open Spotify, go to "Your Library", pick the first item on "Recentl...

710 Views

0 replies

0 likes

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Search by label not working

Search by label:”text” function stopped working about a week ago. Same problem on MacOS app. Did Spotify change the search syntax?

Casual Listener

Search by label:”text” function stopped working about a week ago. Same problem on MacOS app. Did Spotify change the search syntax?

Szhang117

Casual Listener

1191 Views

2 replies

7 likes

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  • 2 replies
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Spotify Connect changes iPhone volume to match Libratone Zipp

Listening to Spotify on Libratone Zipp with volume at 30%. Open Spotify on iPhone and get the message about continuing on Zipp or switch to iPhone. When I switch to iPhone, the iPhone device volume gets changed to 30%.

Music Fan

Listening to Spotify on Libratone Zipp with volume at 30%. Open Spotify on iPhone and get the message about continuing on Zipp or switch to iPhone. When I switch to iPhone, the iPhone device volume g...

539 Views

0 replies

0 likes

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Solved!! Can’t login on new iPhone

I keep clicking login with existing and create new and nothing happens. I’ve uninstalled and reinstalled 5x, rebooted, etc

Casual Listener

I keep clicking login with existing and create new and nothing happens. I’ve uninstalled and reinstalled 5x, rebooted, etc

Monkeyjj

Casual Listener

905 Views

2 replies

0 likes

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  • 2 replies
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Playlists missing songs

I have several playlists on my iphone that had imported itunes songs (i don't have the playlists on itunes anymore), I went on today and noticed that my playlists say they have a particular amount of songs (say 100), but then when I go into it its on...

Newbie

I have several playlists on my iphone that had imported itunes songs (i don't have the playlists on itunes anymore), I went on today and noticed that my playlists say they have a particular amount of...

600 Views

0 replies

0 likes

  • 600 Views
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  • 0 likes