Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
243112 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
126678 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
452536 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
308115 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Anyone having an erratic connection with BMW ? I have a 64 plate 4 series and an up to date iPhone update. Spotify just seems to connect when it likes ? I’ve tried re installing, usb connectivity, restarting phone etc
Anyone having an erratic connection with BMW ? I have a 64 plate 4 series and an up to date iPhone update. Spotify just seems to connect when it likes ? I’ve tried re installing, usb connectivity, re...
Newbie
4977 Views
3 replies
0 likes
Tengo Spotify premium y cuando quiero escuchar una canción que está descargada cuando no tengo conexión a internet no me deja, ya desinstale la aplicación y sigue sin funcionar
Tengo Spotify premium y cuando quiero escuchar una canción que está descargada cuando no tengo conexión a internet no me deja, ya desinstale la aplicación y sigue sin funcionar
Newbie
87886 Views
4 replies
10 likes
Upgraded to new iphone. Originally signed up for spotify via facebook, which now appears to have been a mistake because I can't unlink it. My facebook app is logged into the FB account I originally signed up for spotify with, but the spotify app is c...
Upgraded to new iphone. Originally signed up for spotify via facebook, which now appears to have been a mistake because I can't unlink it. My facebook app is logged into the FB account I originally s...
Casual Listener
3377 Views
2 replies
0 likes
I have grown to really like some of the songs that i had previously unliked on different radio stations and i want to hear them when i listen to the spotify radio, i was wondering if there is any way to get them back on my radio stations?
I have grown to really like some of the songs that i had previously unliked on different radio stations and i want to hear them when i listen to the spotify radio, i was wondering if there is any way...
504 Views
0 replies
0 likes
My spotify is currently not working, as I cannot see who I am following or who is following me. I’ve been trying to fix this the entire week. Someone help. Also, my username is “ilf1wn2humc51dw4e1930lal7” and have not got help on any of my e-mails se...
My spotify is currently not working, as I cannot see who I am following or who is following me. I’ve been trying to fix this the entire week. Someone help. Also, my username is “ilf1wn2humc51dw4e1930...
Casual Listener
937 Views
2 replies
0 likes
I keep trying to buy the bundle but it says it can’t find me at my college. I have student id to prove it I just don’t know what else to do.
I keep trying to buy the bundle but it says it can’t find me at my college. I have student id to prove it I just don’t know what else to do.
Roadie
3166 Views
1 replies
0 likes
Hi-i am a free user, who is logged in through Facebook. When I was on WiFi, I used to be able to choose songs by listening and then adding them to a playlist, but now I can only shuffle playlists. Is there a way to change this? I understand that prem...
Hi- i am a free user, who is logged in through Facebook. When I was on WiFi, I used to be able to choose songs by listening and then adding them to a playlist, but now I can only shuffle playlists. ...
Roadie
1448 Views
1 replies
0 likes
Upgraded to an iPhone X and it's impossible to get my offline files sync'd. Started out and downloaded 1 song every three or four minutes so I removed the spotify app and removed all of my devices from the offline list in my account then reinstalled....
Upgraded to an iPhone X and it's impossible to get my offline files sync'd. Started out and downloaded 1 song every three or four minutes so I removed the spotify app and removed all of my devices fr...
Newbie
31825 Views
25 replies
7 likes
I have fixed this problem, it turns out I just needed to wait or something, I went to check my phone 20 minutes later and they were just there, strange. Original message:I downloaded an album that isn't available on Spotify from bandcamp, I've loaded...
I have fixed this problem, it turns out I just needed to wait or something, I went to check my phone 20 minutes later and they were just there, strange. Original message: I downloaded an al...
579 Views
0 replies
0 likes
I got the promotion of Spotify Premium with Hulu. I followed the instructions and completed them without issues. But the Hulu app for iOS doesn’t have the option to login with Facebook. Facebook is my login Auth in Spotify.
I got the promotion of Spotify Premium with Hulu. I followed the instructions and completed them without issues. But the Hulu app for iOS doesn’t have the option to login with Facebook. Facebook is m...
Community Legend
24945 Views
4 replies
3 likes
Whenever i shuffle songs, same songs are being played everytime. Can spotify make a change so different songs would also be played on shuffle?
Whenever i shuffle songs, same songs are being played everytime. Can spotify make a change so different songs would also be played on shuffle?
523 Views
0 replies
0 likes
On my playlist on the computer the newest added song can be put on top so i go from newest to oldest added song. But on my iphone app i cant find how to change order, does anyone know how i change it?
On my playlist on the computer the newest added song can be put on top so i go from newest to oldest added song. But on my iphone app i cant find how to change order, does anyone know how i change it?
Newbie
172418 Views
49 replies
5 likes
I am unable to login to Spotify on my iphone. I downloaded the app, hit login, and then it goes to a new screen with "Log in" on top and a video playing below, but nowhere to actually login. I have deleted and re-downloaded app multiple times. I have...
I am unable to login to Spotify on my iphone. I downloaded the app, hit login, and then it goes to a new screen with "Log in" on top and a video playing below, but nowhere to actually login.&nb...
511 Views
0 replies
0 likes
Hi,Yesterday I noticed that some of my downloaded songs in Songs on the Spotify app are not showing up despite being there before. The songs are still downloaded and when I search for them using the filter above ‘shuffle play’ they will appear in the...
Hi, Yesterday I noticed that some of my downloaded songs in Songs on the Spotify app are not showing up despite being there before. The songs are still downloaded and when I search for them using th...
554 Views
0 replies
0 likes
edit: April 13 2018: Updating iOS resolved the issue. The voice control doesn't work from the lock-screen and requires unlocking and 1 to 3 taps depending on where you are within the app... so not exactly as safe as siri while driving. Do I have to r...
edit: April 13 2018: Updating iOS resolved the issue. The voice control doesn't work from the lock-screen and requires unlocking and 1 to 3 taps depending on where you are within the app... so not ex...
535 Views
0 replies
0 likes
For simplicity allow users to remove some list items on "Your Music" page. For example, I use only Playlists and Songs section, I would like to have only them to click on them without thinking. As it is, I spend a few moments to find the section I wa...
For simplicity allow users to remove some list items on "Your Music" page. For example, I use only Playlists and Songs section, I would like to have only them to click on them without thinking. As it...
Community Legend
635 Views
1 replies
0 likes
I have recently started using my iPod for music in the car instead of iPhone due to saving charge but when I link the iPod to my in car Bluetooth system I cannot skip songs via controls on steering wheel or touch screen - I can only do it on the iPod...
I have recently started using my iPod for music in the car instead of iPhone due to saving charge but when I link the iPod to my in car Bluetooth system I cannot skip songs via controls on steering w...
599 Views
0 replies
0 likes
Got a new stereo and installed , when hooked to Bluetooth or usb in my truck I can’t get into my library, iPhone 8 Plus
Got a new stereo and installed , when hooked to Bluetooth or usb in my truck I can’t get into my library, iPhone 8 Plus
Regular
1101 Views
3 replies
0 likes
Hi. So with this new update, I can't seem to get my playlists to shuffle the music on my phone. When I press shuffle, it starts with the first song I added to the playlist and then goes to the second then third and so on. So it basically plays in ord...
Hi. So with this new update, I can't seem to get my playlists to shuffle the music on my phone. When I press shuffle, it starts with the first song I added to the playlist and then goes to the second...
Casual Listener
4575 Views
6 replies
2 likes
I've noticed that Spotify now automatically goes into Full Sreen artwork and the on-screen controls disppear when playing the playlist 'Today's Top Hits'. I don't like not having the controls on screen but I've noticed that some users do like this fe...
I've noticed that Spotify now automatically goes into Full Sreen artwork and the on-screen controls disppear when playing the playlist 'Today's Top Hits'. I don't like not having the control...
Regular
30634 Views
15 replies
25 likes
