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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36986 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102473 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1298 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299078 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125763 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution iPhone won’t detect I’m playing Spotify on iOS 11

When the screen is locked, no player shows. Which means I can’t adjust volume or change song etc. if I push up the menu and chose music, or if I plug in my headphones and press to change song, it starts playing iTunes. Like I said. It’s like it’s not...

Casual Listener

When the screen is locked, no player shows. Which means I can’t adjust volume or change song etc. if I push up the menu and chose music, or if I plug in my headphones and press to change song, it sta...

Jakeybear15

Newbie

5862 Views

10 replies

10 likes

  • 5862 Views
  • 10 replies
  • 10 likes

Many Troubles with Local Files

OK so. I've been having a lot of problems trying to get local files on my phone. Here's the full story.I posted a different topic on the forums about my troubles (i.e. local files wouldn't save on my phone, even though everything else in the playlist...

Regular

OK so. I've been having a lot of problems trying to get local files on my phone. Here's the full story. I posted a different topic on the forums about my troubles (i.e. local files wouldn't save on...

Worldracer99

Regular

1176 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Volume controls too sensitive via Bluetooth speakers

I have seen other posts which seem related to this (e.g. https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Connect-volume-slider/m-p/1548721) which makes me think I'm not alone in the issue I am experiencing. The slider on the Spotify desktop ...

Newbie

I have seen other posts which seem related to this (e.g. https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Connect-volume-slider/m-p/1548721) which makes me think I'm not alone ...

1437 Views

0 replies

8 likes

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  • 0 replies
  • 8 likes

New albums under discover

I was told to post on here because maybe someone could help me. I wanted the feature of discover new albums you like to come back. It used to be above top recommendations for you. I am told that it is still there even though I haven’t seen it for a l...

Music Fan

I was told to post on here because maybe someone could help me. I wanted the feature of discover new albums you like to come back. It used to be above top recommendations for you. I am told that it i...

399 Views

0 replies

1 likes

  • 399 Views
  • 0 replies
  • 1 likes

Wont play music on my iPhone but will on my Mac

Spotify works on my macbook with no problem but when I try to listin to spotify on my iphone the songs go grey and wont play. I have the Student package but on my suscription its says that i have the 30 says free. Ive had this problem for 2 months no...

Newbie

Spotify works on my macbook with no problem but when I try to listin to spotify on my iphone the songs go grey and wont play. I have the Student package but on my suscription its says that i have the...

user-removed

Not applicable

970 Views

1 replies

0 likes

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  • 1 replies
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Solved!! “Go to Song Radio” missing on iOS

The desktop functionality of “Go to Song Radio” is not on my iPhone

Casual Listener

The desktop functionality of “Go to Song Radio” is not on my iPhone

aasr

Casual Listener

4326 Views

5 replies

0 likes

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  • 5 replies
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[iOS] Optimize the Spotify app for the iPhone X

When clicking the "Now playing" on Spotify on the iPhone X, there is a very small white bar in the top of the screen that I can't unsee. I know this is a small issue but very annoying.

Casual Listener

When clicking the "Now playing" on Spotify on the iPhone X, there is a very small white bar in the top of the screen that I can't unsee. I know this is a small issue but very annoying.

oscargarzav

Casual Listener

859 Views

3 replies

0 likes

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  • 3 replies
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Alphabet scroller takes me to wrong spot in list

The alphabet scroller on the right side of the lists of artists, albums, songs, etc. is supposed to bring me to the first entry in the list that starts with the letter I'm touching, but instead, it is bringing me to the second entry in the list that ...

Visitor

The alphabet scroller on the right side of the lists of artists, albums, songs, etc. is supposed to bring me to the first entry in the list that starts with the letter I'm touching, but instead, it i...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
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“Import Your Music”

Hi, a few days ago I noticed this feature “import your music” which allowed you to import ANY song, album etc to Spotify from Apple Music, I thought this was such a useful feature as I’m switching from Apple Music to Spotify, but now I don’t see it, ...

Newbie

Hi, a few days ago I noticed this feature “import your music” which allowed you to import ANY song, album etc to Spotify from Apple Music, I thought this was such a useful feature as I’m switching fr...

bach00

Casual Listener

2751 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Solved!! iPad & iPhone "An error occurred. Try Again".

Hi, I am having problems with my iPad & iPhone. Both have iOS 9.3.2, and Spotify app 5.7.0.1055. Since it affects both, I guess it must be an account problem? I have tried killing the app, cold booting the devices, and no help.

Casual Listener

Hi,    I am having problems with my iPad & iPhone. Both have iOS 9.3.2, and Spotify app 5.7.0.1055. Since it affects both, I guess it must be an account problem?   I have tried...

OldSmurf56

Newbie

4151 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Potential Bug with play queue

Certain songs seem to be hidden from play queue this is the now playing section and the last song in the play queue as seen in the attached photo.

Regular

Certain songs seem to be hidden from play queue this is the now playing section and the last song in the play queue as seen in the attached photo.

Setrin

Newbie

809 Views

1 replies

0 likes

bug
Play queue
  • 809 Views
  • 1 replies
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Waiting to download

I have tried every trouble shooting processbyou cam think of, logging off, deleting app, restarting phone, everything and i just want to listen to my music offline btw this randomly happened one day at te gym and completely ruined my workout

Newbie

I have tried every trouble shooting processbyou cam think of, logging off, deleting app, restarting phone, everything and i just want to listen to my music offline btw this randomly happened one day ...

380 Views

0 replies

0 likes

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  • 0 replies
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Spotify Connect not available anymore (Marantz)

Since a couple of weeks, my Spotify iOS app no longer shows my Marantz receiver as a selection option for Spotify Connect. I can still playback via AirPlay to the receiver, but then I stream via the iPhone. Can you please fix this, and make Spotify C...

Gig Goer

Since a couple of weeks, my Spotify iOS app no longer shows my Marantz receiver as a selection option for Spotify Connect. I can still playback via AirPlay to the receiver, but then I stream via the ...

Pieterr

Gig Goer

11296 Views

3 replies

4 likes

  • 11296 Views
  • 3 replies
  • 4 likes

What is : "KFFOWI". What kind of device is this?

Hello,can anybody help me?My Spotify App on my IPHONE SE always change to a device named "KFFOWI"?

Newbie

Hello, can anybody help me? My Spotify App on my IPHONE SE always change to a device named "KFFOWI"?

Mina04

Newbie

27200 Views

3 replies

2 likes

  • 27200 Views
  • 3 replies
  • 2 likes

Artists not showing in Artist tab

So under my library, I select the artist tab and then there are no artists being shown. Is there a quick fix for this?

Casual Listener

So under my library, I select the artist tab and then there are no artists being shown. Is there a quick fix for this?

506 Views

0 replies

0 likes

  • 506 Views
  • 0 replies
  • 0 likes

Can‘t connect to servers when bluetooth is turned on on iPad Pro

Hi all, I have the problem that Spotify gets no connection when my bluetooth on my iPad Pro 10.5 is turned on. When I disable my bluetooth everything works fine, and I get a instant connection. I tried to reinstall the app, I have all the available u...

Newbie

Hi all,   I have the problem that Spotify gets no connection when my bluetooth on my iPad Pro 10.5 is turned on. When I disable my bluetooth everything works fine, and I get a instant connecti...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
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Superuser Contribution Stranger Things Mode on Iphone

Stranger Things mode doesn’t work on Iphone. I’m listening right album and I have the latest version.

Casual Listener

Stranger Things mode doesn’t work on Iphone. I’m listening right album and I have the latest version.

JohnConroy

Newbie

61495 Views

7 replies

2 likes

  • 61495 Views
  • 7 replies
  • 2 likes

How do I remove currently playing song from current playlist?

How do I remove the currently playing song from current playlist I am playing it from? Update: Looks like you can't. Spotify doesn't care enough about this to make it a feature. "The ability to remove it from a specific playlist isn't something we pl...

Casual Listener

How do I remove the currently playing song from current playlist I am playing it from?   Update: Looks like you can't. Spotify doesn't care enough about this to make it a feature. &...

thedarkcloak

Regular

31918 Views

11 replies

44 likes

  • 31918 Views
  • 11 replies
  • 44 likes

Local files not syncing

Hello,today I found my local files are not syncing from MacBook Pro to my iPhone X and iPhone SE. - tried uninstall app on all devices and install again- read this FAQ, didn't help it (https://support.spotify.com/us/using_spotify/features/listen-to-l...

Regular

Hello, today I found my local files are not syncing from MacBook Pro to my iPhone X and iPhone SE.    - tried uninstall app on all devices and install again - read this FAQ, didn't...

user-removed

Not applicable

1543 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes