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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137916 Views
  • 503 replies
  • 108 likes
  • 137916 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 96840 Views
  • 19 replies
  • 38 likes
  • 96840 Views
  • 19 replies
  • 38 likes

Lost the mix it originally showed me when I signed up

When I signed up a couple days ago, it showed me the thing where it asked me what artists I like and made three playlists based on my respond. I downloaded and listened to one, and now the other two are gone. I only have the one playlist because it s...

  • Casual Listener
  • When I signed up a couple days ago, it showed me the thing where it asked me what artists I like and made three playlists based on my respond. I downloaded and listened to one, and now the other two ...
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

Free Trial

So I accidentally hit the isgn up button for the free 7 day trial, and I want to cancel it but it will not let me. Since I did not give any billing information it will not charge me right? It will just go back to normal after 7 days?

  • Newbie
  • So I accidentally hit the isgn up button for the free 7 day trial, and I want to cancel it but it will not let me. Since I did not give any billing information it will not charge me right? It will ju...
  • mddrill
  • Casual Listener
  • 494 Views
  • 1 replies
  • 0 likes
  • 494 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't show up on lock screen

The spotify bar wont show up om my lock screen while playing music. It´s been this way since I downloaded the IOS 11 beta, but i just downloaded the official IOS 11 yesterday and it´s still not showing up. The only solution i´ve found is to restart t...

  • Newbie
  • The spotify bar wont show up om my lock screen while playing music. It´s been this way since I downloaded the IOS 11 beta, but i just downloaded the official IOS 11 yesterday and it´s still not ...
  • LukasW97
  • Newbie
  • 88597 Views
  • 58 replies
  • 23 likes
  • 88597 Views
  • 58 replies
  • 23 likes

iPhone app plays first song in playlist rather than selected song

When I select a song to play with in a playlist the first song in the playlist plays rather than a song I selected. This occurs only on my iPhone. To put it another way, when I select, let’s say, the fifth song in a playlist, the first song in the pl...

  • Newbie
  •  When I select a song to play with in a playlist the first song in the playlist plays rather than a song I selected. This occurs only on my iPhone.  To put it another way, when I select, le...
  • 385 Views
  • 0 replies
  • 0 likes
  • 385 Views
  • 0 replies
  • 0 likes

Spotify pausing, unpausing and skipping unexpectedly?

My Spotify has been going crazy lately. It pauses, and unpauses, and skips at the most random points. Siri was popping up at random times to, so I turned siri off and the same thing began happening with voice control. Sometimes the app will act so er...

  • Newbie
  • My Spotify has been going crazy lately. It pauses, and unpauses, and skips at the most random points. Siri was popping up at random times to, so I turned siri off and the same thing began happening w...
  • Kcin
  • Newbie
  • 1444 Views
  • 2 replies
  • 1 likes
  • 1444 Views
  • 2 replies
  • 1 likes

Tracks skipping when connected to Sonos

Hello, I hope somebody can help.I've had an issue when connecting to Sonos via the iPad, when I select other devices Spotify jumps to the end of the next track and doesn't play. If I skip to the next track it automatically jumps to the end.I've unins...

  • Newbie
  • Hello, I hope somebody can help. I've had an issue when connecting to Sonos via the iPad, when I select other devices Spotify jumps to the end of the next track and doesn't play. If I skip to the ne...
  • waddzup
  • Newbie
  • 5849 Views
  • 13 replies
  • 3 likes
  • 5849 Views
  • 13 replies
  • 3 likes

No se decargan bien

Holaa tiene mucho que tengo spotify premium y jamas habia tenido problemas hasta que cambie de celular al iphone 8 y me aparecen las canciones de algunas listas descargadas pero nonse escuchan a menos de que tenga internet, y otras canciones se detie...

  • Newbie
  • Holaa tiene mucho que tengo spotify premium y jamas habia tenido problemas hasta que cambie de celular al iphone 8 y me aparecen las canciones de algunas listas descargadas pero nonse escuchan a meno...
  • 317 Views
  • 0 replies
  • 0 likes
  • 317 Views
  • 0 replies
  • 0 likes

iPhone 6s Plus Voice Control in vehicle

When I try to use the voice command while connected through Bluetooth to my 2016 Honda CR-V it automatically starts a phone call in my car to myself. As soon as the button is hit, it starts dialing. Anyone else having problems?

  • Newbie
  • When I try to use the voice command while connected through Bluetooth to my 2016 Honda CR-V it automatically starts a phone call in my car to myself. As soon as the button is hit, it starts dialing. ...
  • 320 Views
  • 0 replies
  • 0 likes
  • 320 Views
  • 0 replies
  • 0 likes

Solved!! Deleted Spotify song greyed out in my playlist

I had the songs Shether by Remy Ma and TR666 by Trippie Red in my playlist. Both songs got deleted off Spotify, but the songs still show up in the queue all the time whenever I listen to the playlist, but greyed out. This is very annoying. How can I ...

  • Regular
  • I had the songs Shether by Remy Ma and TR666 by Trippie Red in my playlist. Both songs got deleted off Spotify, but the songs still show up in the queue all the time whenever I listen to the playlist...
  • Eyates1430
  • Newbie
  • 6046 Views
  • 2 replies
  • 0 likes
  • deleted
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  • 6046 Views
  • 2 replies
  • 0 likes

Solved!! Shuffle info

I have Spotify Premium. All of a sudden I can't get rid of the Shuffle. I tapped on the song playing and checked the crisscrossed arrows. They are white. It still Shuffles, I'm going crazy! Please help.

  • Newbie
  • I have Spotify Premium. All of a sudden I can't get rid of the Shuffle. I tapped on the song playing and checked the crisscrossed arrows. They are white. It still Shuffles, I'm going crazy! Please he...
  • Hubo
  • Community Legend
  • 746 Views
  • 1 replies
  • 0 likes
  • 746 Views
  • 1 replies
  • 0 likes

Spotify playing random songs

Since a relatively recent update, when I try to play a song, Spotify often plays a random other song. And when I skip it, it often still goes to another random song that is not the song I want to play. Often enough, that to get to the next song I’m t...

  • Music Fan
  • Since a relatively recent update, when I try to play a song, Spotify often plays a random other song. And when I skip it, it often still goes to another random song that is not the song I want to pla...
  • connorhawke
  • Music Fan
  • 6287 Views
  • 6 replies
  • 5 likes
  • 6287 Views
  • 6 replies
  • 5 likes

Plötzlich auftauchende nicht ausgewählte songs in der Playlist

Hallo, ich habe einen Premium Account und muss seit einiger Zeit feststellen, dass plötzlich während des Hörens (verschiedenster) Alben, Titel abgespielt werden, die ich nie ausgewählt habe. Es handelt sich um nichtssagende elektronische Musik. Ich h...

  • Newbie
  • Hallo, ich habe einen Premium Account und muss seit einiger Zeit feststellen, dass plötzlich während des Hörens (verschiedenster) Alben, Titel abgespielt werden, die ich nie ausgewählt habe. Es hande...
  • 1532 Views
  • 0 replies
  • 1 likes
  • 1532 Views
  • 0 replies
  • 1 likes

Running feature is fine with tempo detection?

I couldn’t find the running playsit or radio. That use to be able to detect my running tempo? Where can I find it? Will it be different from country to country? I am in Taiwan. But I use to be able to found this feature.

  • Newbie
  • I couldn’t find the running playsit or radio. That use to be able to detect my running tempo? Where can I find it? Will it be different from country to country? I am in Taiwan. But I use to be able t...
  • Maxim
  • Spotify Star
  • 759 Views
  • 1 replies
  • 1 likes
  • 759 Views
  • 1 replies
  • 1 likes

Random Pause/Skip

I have an iPhone 7 and using the headphones with the lighting port. Is anyone else getting a problem when they put their phone in their pocket and the music will randomly start skipping/pausing etc

  • Newbie
  • I have an iPhone 7 and using the headphones with the lighting port. Is anyone else getting a problem when they put their phone in their pocket and the music will randomly start skipping/pausing etc
  • Luke
  • Spotify Star
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Spotify Connect for iphone

Spotify Connect on my iPhone cannot find the wi-fi speakers anymore although the HEOS app can. We have 2 other iPhones (without HEOS) that can find them via Spotify connect. We have the same version on all iPhones. The Spotify connect support site wa...

  • Casual Listener
  • Spotify Connect on my iPhone cannot find the wi-fi speakers anymore although the HEOS app can. We have 2 other iPhones (without HEOS) that can find them via Spotify connect. We have the same version ...
  • Anyskog
  • Casual Listener
  • 432 Views
  • 2 replies
  • 0 likes
  • 432 Views
  • 2 replies
  • 0 likes

Latest release broke shuffle button in my car

Hi, so my car (2015 Dodge Charger) had a repeat and shuffle button on the in-car touchscreen that would let me toggle the switches on or off. The latest Spotify release has broke this functionality.

  • Regular
  • Hi, so my car (2015 Dodge Charger) had a repeat and shuffle button on the in-car touchscreen that would let me toggle the switches on or off. The latest Spotify release has broke this functionality.&...
  • 383 Views
  • 0 replies
  • 0 likes
  • 383 Views
  • 0 replies
  • 0 likes

7 second then it stops

I have Spotify premium. Since a while back a majority of songs will stop playing after 7-15 seconds or won’t play at all. It doesn’t matter if I have them downloaded on my iPhone or not, same issue. Occasionally it works. I’ve tried reinstalling the ...

  • Casual Listener
  • I have Spotify premium. Since a while back a majority of songs will stop playing after 7-15 seconds or won’t play at all. It doesn’t matter if I have them downloaded on my iPhone or not, same issue. ...
  • Nmarinel57
  • Newbie
  • 410 Views
  • 1 replies
  • 0 likes
  • 410 Views
  • 1 replies
  • 0 likes

Bluetooth audio through ford sync

So I have been having a problem, my Spotify will not play though the Bluetooth in my Ford Focus with sync it played through the USB fine but not the Bluetooth or the aux cord I have tried master reset and it didn't work. This is the second phone I ha...

  • Casual Listener
  • So I have been having a problem, my Spotify will not play though the Bluetooth in my Ford Focus with sync it played through the USB fine but not the Bluetooth or the aux cord I have tried master rese...
  • Rubenruiz
  • Casual Listener
  • 3014 Views
  • 4 replies
  • 1 likes
  • 3014 Views
  • 4 replies
  • 1 likes

Chromecast Audi and Spotify app. Works on 2.4ghz but not 5ghz

Hi, I have trobule with my chromecast audi and spotify. When using my 2.4ghz network I have no issues casting through the spotify app or any other apps. But as soon as I set up the chromcast audi to 5ghz network, I can not find the chromecast in the ...

  • Newbie
  • Hi, I have trobule with my chromecast audi and spotify. When using my 2.4ghz network I have no issues casting through the spotify app or any other apps. But as soon as I set up the chromcast audi to ...
  • byteorder
  • Newbie
  • 1261 Views
  • 1 replies
  • 1 likes
  • 1261 Views
  • 1 replies
  • 1 likes