Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 396574 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi I’m not sure anyone started this similar topic but I just want to know is video streaming available in Malaysia? I can’t find any video tab to click in Spotify browse as suggested in community support. Using iPhone with latest Spotify update. Than...
Casual Listener
Hi I’m not sure anyone started this similar topic but I just want to know is video streaming available in Malaysia? I can’t find any video tab to click in Spotify browse as suggested in community sup...
user-removed
Not applicable
1235 Views
3 replies
2 likes
I've been trying to see if New Perspective by Panic! is on spotify and i googled it and it took me to where it would be on spotify and it had an album cover and everything but there was now song? Is it a glitch or is it just not on there?
Casual Listener
I've been trying to see if New Perspective by Panic! is on spotify and i googled it and it took me to where it would be on spotify and it had an album cover and everything but there was now song? Is ...
user-removed
Not applicable
10603 Views
5 replies
6 likes
Hi, i have no radio button to start a station based on a song. We just received spotify in South Africa.. very happy customer. But no radio button
Casual Listener
Hi, i have no radio button to start a station based on a song. We just received spotify in South Africa.. very happy customer. But no radio button
user-removed
Not applicable
836 Views
1 replies
0 likes
I have the latest version of the app as well as latestest iOS (11.2.6) but there is no Autoplay slider button under Settings, Playback
Casual Listener
I have the latest version of the app as well as latestest iOS (11.2.6) but there is no Autoplay slider button under Settings, Playback
user-removed
Not applicable
736 Views
1 replies
0 likes
I have several songs in my playlist that are 'greyed out'. The titles all appear to be ones that I've brought over to my playlist from iTunes. They're songs I "own" - either downloaded from a CD I own or they're ones that I have purchased. The songs ...
Newbie
I have several songs in my playlist that are 'greyed out'. The titles all appear to be ones that I've brought over to my playlist from iTunes. They're songs I "own" - either downloaded from a C...
user-removed
Not applicable
633 Views
1 replies
0 likes
My iPhone isn't syncing local music from my MacBook for some reason. I followed the tutorial on the Spotify website but I still can't get it to work. I can listen to the local playlists on my Mac. I can even see them on my iPhone and see how many son...
Newbie
My iPhone isn't syncing local music from my MacBook for some reason. I followed the tutorial on the Spotify website but I still can't get it to work. I can listen to the local playlists on my Mac. I ...
user-removed
Not applicable
840 Views
1 replies
0 likes
i just downloaded spotify today and it looks like this. none of my friends have this same issue or know how to fix it. please help!
Newbie
i just downloaded spotify today and it looks like this. none of my friends have this same issue or know how to fix it. please help!
user-removed
Not applicable
1071 Views
1 replies
0 likes
I have done this before, some of the music from my local files are synced into my computer, but some arent.I have re-installed the app, but still when i try to sync it, it says that the file is not downloaded and I have to sync it with my computerI h...
Casual Listener
I have done this before, some of the music from my local files are synced into my computer, but some arent. I have re-installed the app, but still when i try to sync it, it says that the file is not...
user-removed
Not applicable
517 Views
1 replies
0 likes
Ive seen posts that have shown the new UI on Spotify, but im testing the beta and im wondering why we never got it before you launched it.. and on top of that only new accounts are able to use them as ive seen and tried it out for myself.
Visitor
Ive seen posts that have shown the new UI on Spotify, but im testing the beta and im wondering why we never got it before you launched it.. and on top of that only new accounts are able to use them a...
user-removed
Not applicable
1701 Views
1 replies
0 likes
I can't find the radio button on my iPhone, it should be on the bottom bar near "search" but it's not. Is this a common problem? I've seen similar topics this week. Belive me, I've reinstalled it but it's not doing something.
Newbie
I can't find the radio button on my iPhone, it should be on the bottom bar near "search" but it's not. Is this a common problem? I've seen similar topics this week. Belive me, I've reinstalled i...
user-removed
Not applicable
556 Views
1 replies
0 likes
Switched over to iphone X and the offline sync download speed is ridiculously slow. Already set wifi proxy to auto, no improvement. What should i try next? My wifi speedtest is 300mb download speed.
Newbie
Switched over to iphone X and the offline sync download speed is ridiculously slow. Already set wifi proxy to auto, no improvement. What should i try next? My wifi speedtest is 300mb download speed.
user-removed
Not applicable
1064 Views
1 replies
0 likes
Hello Everyone.The first time i logged into Spotify on a free account it let me choose my favourite genres and artists within those genres , this made spotify generate unique playlists for me .so i enjoyed it and then decided to delete the account an...
Casual Listener
Hello Everyone. The first time i logged into Spotify on a free account it let me choose my favourite genres and artists within those genres , this made spotify generate unique playlists for me ...
user-removed
Not applicable
990 Views
1 replies
0 likes
Installed the latest firmware update for my iPhone X this morning and it appears to be pausing the app when it goes to the lock screen. Music can be restarted fron the lock screen, but it's never done that before. Is anyone else experiencing this pro...
Newbie
Installed the latest firmware update for my iPhone X this morning and it appears to be pausing the app when it goes to the lock screen. Music can be restarted fron the lock screen, but it's never don...
user-removed
Not applicable
481 Views
1 replies
0 likes
Hi,actually I can not enter any search items in the search tab. That is very bad because it is the main feature in order to find some music. Can you help me?Thanks, Stefan
Newbie
Hi, actually I can not enter any search items in the search tab. That is very bad because it is the main feature in order to find some music. Can you help me? Thanks, Stefan
user-removed
Not applicable
462 Views
1 replies
0 likes
I use last version Spotify (App Store), iPhone 6. I play music from playlist ''Behind the Lyrics: HITS'', but lyrics absent. wth?!
Casual Listener
I use last version Spotify (App Store), iPhone 6. I play music from playlist ''Behind the Lyrics: HITS'', but lyrics absent. wth?!
user-removed
Not applicable
461 Views
1 replies
0 likes
Spotify won't download any playlists, albums or podcasts unless my phone remains unlocked and the app stays open. I've been a subscriber since about 2012 and have had the family plan for about 2 years now, this is a complete deal breaker. I can't jus...
Casual Listener
Spotify won't download any playlists, albums or podcasts unless my phone remains unlocked and the app stays open. I've been a subscriber since about 2012 and have had the family plan for about 2 year...
user-removed
Not applicable
1161 Views
1 replies
0 likes
Hi, Is there a way to delete all the numbers that i have download at once instead of going to each artist seperate and delete the songs one at a time?
Casual Listener
Hi, Is there a way to delete all the numbers that i have download at once instead of going to each artist seperate and delete the songs one at a time?
user-removed
Not applicable
1687 Views
3 replies
0 likes
for some reason, on the iOS apps (iPhone and iPad), the Radio tab dosn't exists, while i see it on my Mac. Also, it has been 3 weeks, and i didn't receive my personal playlists yet (daily mix, discover weekly etc..). Anyone knows how to fix it?
Regular
for some reason, on the iOS apps (iPhone and iPad), the Radio tab dosn't exists, while i see it on my Mac. Also, it has been 3 weeks, and i didn't receive my personal playlists yet (daily mix, discov...
user-removed
Not applicable
850 Views
6 replies
0 likes
im' on ios 10.2 iphone 6s, please help
Casual Listener
im' on ios 10.2 iphone 6s, please help
user-removed
Not applicable
372 Views
1 replies
0 likes
I use Premium User, but when I download, under "download" button is "waiting to download". I have try many way but nothing change. My track between 400-500. And I have 12GB now. Anyone can help me?
Newbie
I use Premium User, but when I download, under "download" button is "waiting to download". I have try many way but nothing change. My track between 400-500. And I have 12GB now. Anyone can help me?
user-removed
Not applicable
4998 Views
1 replies
0 likes