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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 45477 Views
  • 15 replies
  • 36 likes
  • 45477 Views
  • 15 replies
  • 36 likes

Launch Screen distorted when opening Spotify while on a call

The solution is simple:Add the key "Status bar is initially hidden" with the boolean value "YES" to the info.plist. You may or may not need to set it to not hidden afterwards if you use purely programmatic UI. If you use storyboards or xibs, you shou...

  • Casual Listener
  • The solution is simple: Add the key "Status bar is initially hidden" with the boolean value "YES" to the info.plist. You may or may not need to set it to not hidden afterwards if...
  • jacobjt
  • Casual Listener
  • 472 Views
  • 1 replies
  • 0 likes
  • 472 Views
  • 1 replies
  • 0 likes

Playing songs not on my playlist?

I made a playlist to go running to and it was playing songs that I didn't even put there! They would be from the same album as one of the songs I did put on the list, but why is it doing that and how do I stop it?

  • Newbie
  • I made a playlist to go running to and it was playing songs that I didn't even put there! They would be from the same album as one of the songs I did put on the list, but why is it doing that and how...
  • Esglepost29
  • Newbie
  • 171188 Views
  • 35 replies
  • 19 likes
  • 171188 Views
  • 35 replies
  • 19 likes

I have a familiar plan with my best friend that lives in the U.S but i move to mexico so i really

I have a familiar suscription with my bff from the U.S but i moved to mexico 4 months ago and i really want to change my current country cause i can’t download a lot of music from mexico... what can i do? HELPP PLEASEE, (Spotify doesnt let me change ...

  • Newbie
  • I have a familiar suscription with my bff from the U.S but i moved to mexico 4 months ago and i really want to change my current country cause i can’t download a lot of music from mexico... what can ...
  • Bethany_Dawn
  • Community Legend
  • 562 Views
  • 1 replies
  • 0 likes
  • 562 Views
  • 1 replies
  • 0 likes

Apple carplay not loading all albums

When I'm using apple car play not all of the albums will appear in the album list. When I click onto albums it will load all my saved albums up to L in alphabetical order and thats it nothing else. I believe it also does not load all artists and song...

  • Newbie
  • When I'm using apple car play not all of the albums will appear in the album list. When I click onto albums it will load all my saved albums up to L in alphabetical order and thats it nothing else. I...
  • Bas87
  • Newbie
  • 1866 Views
  • 2 replies
  • 10 likes
  • 1866 Views
  • 2 replies
  • 10 likes

Constant skipping and pausing

Hi, for the past month or so I have had an intermittent problem with music skipping, fast forwarding and pausing. There is no pattern to it - I can be using the phone or not. Headphones are not the cause, it does it without them. I have deleted and r...

  • Casual Listener
  • Hi, for the past month or so I have had an intermittent problem with music skipping, fast forwarding and pausing. There is no pattern to it - I can be using the phone or not. Headphones are not the c...
  • Jgilbert
  • Casual Listener
  • 967 Views
  • 1 replies
  • 0 likes
  • 967 Views
  • 1 replies
  • 0 likes

Long touch song preview

Howdy. I used to be able to press and hold a song and get a short playback of it, which allowed me to decide if I liked it and wanted to add it to a playlist Is that feature gone or just a glitch tonight?

  • Casual Listener
  • Howdy.  I used to be able to press and hold a song and get a short playback of it, which allowed me to decide if I liked it and wanted to add it to a playlist   Is that feature gone or ju...
  • loopaloopa
  • Newbie
  • 2148 Views
  • 4 replies
  • 5 likes
  • 2148 Views
  • 4 replies
  • 5 likes

Solved!! Very Slow Downloading to Phone

Spotify has slowed to a snails pace at downloading songs to my iphone 4s. I made sure that I didn't have it set to EXTREME sound quality and still it is VERY slow almost painful to even use. Will have to reconsider using Spotify if this keeps up.

  • Music Fan
  • Spotify has slowed to a snails pace at downloading songs to my iphone 4s. I made sure that I didn't have it set to EXTREME sound quality and still it is VERY slow almost painful to even use. Will hav...
  • Hassan94ch
  • Newbie
  • 66478 Views
  • 23 replies
  • 5 likes
  • 66478 Views
  • 23 replies
  • 5 likes

Adding to my playlist

Having trouble adding tracks to my playlists. Already tried updating the app. Any ideas?

  • Newbie
  • Having trouble adding tracks to my playlists. Already tried updating the app. Any ideas?
  • 337 Views
  • 0 replies
  • 0 likes
  • 337 Views
  • 0 replies
  • 0 likes

Solved!! Cover art not showing..

So, I didn't think this would bother me this much, but it has. Cover art for songs aren't showing up when listening to the song, but when I go to the full list of songs, it shows up at the bottom. This just started happening a few days ago. I even un...

  • Visitor
  • So, I didn't think this would bother me this much, but it has. Cover art for songs aren't showing up when listening to the song, but when I go to the full list of songs, it shows up at the bottom. Th...
  • Tearsforfears33
  • Newbie
  • 100203 Views
  • 47 replies
  • 10 likes
  • 100203 Views
  • 47 replies
  • 10 likes

Album artworks displayed in low quality (connected via BT to bmw car audio)

Hi, i have this weird problem that some of the album/song artworks are displayed in low quality (blurred images) but some of them are in normal quality. It's totally random which album/song has this issue. It happened to me last month before it was a...

  • Newbie
  • Hi,  i have this weird problem that some of the album/song artworks are displayed in low quality (blurred images) but some of them are in normal quality. It's totally random which album/song ha...
  • most2wanted
  • Newbie
  • 532 Views
  • 1 replies
  • 0 likes
  • 532 Views
  • 1 replies
  • 0 likes

Payment problem

I have been using my credit card for 1 year to pay spotify’s monthly payment. Couple days ago i got email from spotify that says update your account. So i went to the link and used the same info to update but it says it is failed to update. What is t...

  • Newbie
  • I have been using my credit card for 1 year to pay spotify’s monthly payment. Couple days ago i got email from spotify that says update your account. So i went to the link and used the same info to u...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

Multi-Select playlist

Can we work on adding a song on multiple playlists at a time? Most of the time when you find a song you really like you’d like to put it on more than one playlist. It would be easier to multi-select playlists at a time. Instead of taking time doing o...

  • Newbie
  • Can we work on adding a song on multiple playlists at a time? Most of the time when you find a song you really like you’d like to put it on more than one playlist. It would be easier to multi-select ...
  • 363 Views
  • 0 replies
  • 0 likes
  • 363 Views
  • 0 replies
  • 0 likes

Spotify jumps to weird song all The Time

Hi, my spotify keeps on Jumping to The Next Song After ~30 seconds. After One or two jumps it Always end up Playing The song ive Posted in The screenshot completely. Never heard anything like that. In Addition to this there is a „chrome Web Player“ d...

  • Newbie
  • Hi,   my spotify keeps on Jumping to The Next Song After ~30 seconds. After One or two jumps it Always end up Playing The song ive Posted in The screenshot completely. Never heard anything lik...
  • 349 Views
  • 0 replies
  • 0 likes
  • 349 Views
  • 0 replies
  • 0 likes

Spotify won’t open on ipod

I bought a new iPod touch and set myself up with a new Spotify account but after the app asks me to log in it just freezes and takes me back to the home screen. I have tried to update the software and reinstalled the app on numerous occasions but it ...

  • Newbie
  • I bought a new iPod touch and set myself up with a new Spotify account but after the app asks me to log in it just freezes and takes me back to the home screen.   I have tried to update the so...
  • RexKramer
  • Newbie
  • 1630 Views
  • 8 replies
  • 2 likes
  • 1630 Views
  • 8 replies
  • 2 likes

Songs Skipping to Beginning and won’t stop

I am using a iPhone with iOS 11.2.6 This bug started when I connected to my Amazon Alexa and tried to play from my playlist. I disconnected from my Alexa but the problem was still happening. I have played music through my Amazon Alexa in the past wit...

  • Newbie
  • I am using a iPhone with iOS 11.2.6 This bug started when I connected to my Amazon Alexa and tried to play from my playlist. I disconnected from my Alexa but the problem was still happening. I have p...
  • 784 Views
  • 0 replies
  • 0 likes
  • 784 Views
  • 0 replies
  • 0 likes

Running

I used the running feature earlier this week, but now I can’t figure out how to track my speed again. I only seem to find lists with 160-165 bpm. How do I get back to the “track my running” feature ?

  • Newbie
  • I used the running feature earlier this week, but now I can’t figure out how to track my speed again. I only seem to find lists with 160-165 bpm. How do I get back to the “track my running” feature ?
  • pleribus
  • Music Fan
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Spotify Running doesn't show up on iPhone

I have a weird issue. Spotify Running is often not visible to me. It shows up sometimes, but when it does, it's rare. I'm using an iPhone SE with the latest version of iOS and the latest version of Spotify, I just updated them both today to make sure...

  • Casual Listener
  • I have a weird issue. Spotify Running is often not visible to me. It shows up sometimes, but when it does, it's rare.   I'm using an iPhone SE with the latest version of iOS and the latest ver...
  • pleribus
  • Music Fan
  • 554 Views
  • 1 replies
  • 1 likes
  • 554 Views
  • 1 replies
  • 1 likes

App crashes when hit don't play this song/artist

On iPhone 5 iOS 10.3.3, latest update of app. When this button is clicked the app crashes every time no exceptions.can we figure out why?

  • Casual Listener
  • On iPhone 5 iOS 10.3.3, latest update of app. When this button is clicked the app crashes every time no exceptions. can we figure out why?
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Error 404

Howdy, I am recieving a "Login failed Error: 404" code when I try to get spotify on my new iPhone through Facebook. I have redownloaded both apps multiple timesRestarted phone multiple timesI have tried just the login portion of spotify rather than s...

  • Casual Listener
  • Howdy,   I am recieving a "Login failed Error: 404" code when I try to get spotify on my new iPhone through Facebook.   I have redownloaded both apps multiple times Restarted phone mul...
  • mlrdo
  • Casual Listener
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes