Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

242816 Views

56 replies

13 likes

  • 242816 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

160521 Views

507 replies

108 likes

  • 160521 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108855 Views

19 replies

38 likes

  • 108855 Views
  • 19 replies
  • 38 likes

imported itunes playlists won't play on iphone

I am recently unable to play imported itunes playlists using my iphone (no issues using the desktop Spotify app). The itunes playlists display and show correct # of songs - but, when I click on a playlist nothing is there. The itunes playlists are no...

Newbie

I am recently unable to play imported itunes playlists using my iphone (no issues using the desktop Spotify app).    The itunes playlists display and show correct # of songs - but, when I c...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

Phone keeps redownloading all of my music

For no reason at all my spotify music will be I downloaded and then my phone will redownload it all again (i have about 1000 songs) and it’s very annoying.

Casual Listener

For no reason at all my spotify music will be I downloaded and then my phone will redownload it all again (i have about 1000 songs) and it’s very annoying.

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Issue with Spotify crashing in BMW

Spotify crashes after about 3 songs when I use it in my BMW via iDrive. Sometimes it even doesn’t appear on the iDrive menu. Seems to have started since latest iOS update. Any ideas?????

Casual Listener

Spotify crashes after about 3 songs when I use it in my BMW via iDrive. Sometimes it even doesn’t appear on the iDrive menu. Seems to have started since latest iOS update. Any ideas?????

bellydancer

Newbie

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes

Carplay Problems with Library > Albums

When using carplay - if I go to My Library > Albums its only showing the first 10 albums or so and it doesnt scroll down any more. Is there anyway to submit a technical support ticket about this?

Newbie

When using carplay - if I go to My Library > Albums its only showing the first 10 albums or so and it doesnt scroll down any more.        Is there anyway to submit a technica...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Spotify (most recent v8.4.38) Pauses randomly on iOS 11.2.5

The title says it all, recently Spotify started to pause randomly while playing a song. I’m on iOS 11.2.5 and I am running Spotify v.8.4.38.

Newbie

The title says it all, recently Spotify started to pause randomly while playing a song. I’m on iOS 11.2.5 and I am running Spotify v.8.4.38. 

der_knorker

Newbie

856 Views

2 replies

0 likes

  • 856 Views
  • 2 replies
  • 0 likes

Can no longer access “up next”

I have Spotify free, and up until very recently I was able to view what songs were in queue on my playlists. However, now the icon that I use to view this info is unresponsive. Is this feature only for premium owners now?

Newbie

I have Spotify free, and up until very recently I was able to view what songs were in queue on my playlists. However, now the icon that I use to view this info is unresponsive. Is this feature only f...

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes

My playlist have 28 songs but only contains 1 song

Hi! So, yesterday I was about to listen to "Velial Squad" and for some reason, my playlist have 28 songs but it only contains 1 song. I tried to sync it, but it doesn't work. Also, If I go to the Artist page of "Velial Squad" I only see 1 song, which...

Newbie

Hi!   So, yesterday I was about to listen to "Velial Squad" and for some reason, my playlist have 28 songs but it only contains 1 song. I tried to sync it, but it doesn't work. Also, If I go t...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Downloaded local files on my desktop don't show up on Spotify for my iPhone

I have never had this problem with Spotify before. I used to be able to create a playlist and put all my local files that I wanted in my playlist and then selected the option to download for offline use. I am using the same wifi on my iphone 8plus an...

Newbie

I have never had this problem with Spotify before. I used to be able to create a playlist and put all my local files that I wanted in my playlist and then selected the option to download for offline ...

381 Views

0 replies

1 likes

  • 381 Views
  • 0 replies
  • 1 likes

Solved!! Music pause automatically every time when you push the side button to lock screen in iOS

I have encountered this problem recently in my iPhone X iOS 11.2.2, the music stops every time when you go to the lock screen but pressing the side button, no matter you are on the Spotify app or other apps, I have tried to delete and download the ap...

Casual Listener

I have encountered this problem recently in my iPhone X iOS 11.2.2, the music stops every time when you go to the lock screen but pressing the side button, no matter you are on the Spotify app or oth...

sherif90

Casual Listener

5487 Views

3 replies

0 likes

  • 5487 Views
  • 3 replies
  • 0 likes

Now Playing and Queue won't show up

I'm trying to see the songs I might have queued in, but I can't see what is in there and the now playing is visible either. And yes I have uninstalled and installed. My phone is on v8.4.38 and IOS 11.2.5.

Newbie

I'm trying to see the songs I might have queued in, but I can't see what is in there and the now playing is visible either. And yes I have uninstalled and installed. My phone is on v8.4.38 and IOS 11...

raeski

Visitor

772 Views

1 replies

0 likes

  • 772 Views
  • 1 replies
  • 0 likes

Free month of Premium

There are always the ads that say that I can have fre premium fore a whole month, but I don’t know how to get this offer.Pls help!

Newbie

There are always the ads that say that I can have fre premium fore a whole month, but I don’t know how to get this offer.Pls help!

Hubo

Community Legend

3615 Views

1 replies

0 likes

  • 3615 Views
  • 1 replies
  • 0 likes

ELIMINATED SONGS

Hi, did someone knows why Jack and Jack eliminate their song “Like that”?, or its a Spotify fail?

Newbie

Hi, did someone knows why Jack and Jack eliminate their song “Like that”?, or its a Spotify fail?

Hubo

Community Legend

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

How do i stop music from downloading to multiple devices?

I have 2 iphones. One is used as my regualr phone. The other is an old phone that i just want to use as a music player. I downloaded spotify on the old phone and downloaded a lot of music. When i went back to my daily phone it was downloading there t...

Newbie

I have 2 iphones. One is used as my regualr phone. The other is an old phone that i just want to use as a music player. I downloaded spotify on the old phone and downloaded a lot of music. When i wen...

852 Views

0 replies

1 likes

  • 852 Views
  • 0 replies
  • 1 likes

How to sort by artist?

I can't figure out how to sort by artist, like you can on desktop.There are only options to sort by Title and Recently Added.

Roadie

I can't figure out how to sort by artist, like you can on desktop. There are only options to sort by Title and Recently Added.

joakim-m

Roadie

3632 Views

6 replies

1 likes

  • 3632 Views
  • 6 replies
  • 1 likes

Lock Screen Display Stuck To One Song

My iphone 6 plus has the same song stuck as paused on the lock screen and it also stops playing music randomly

Newbie

My iphone 6 plus has the same song stuck as paused on the lock screen and it also stops playing music randomly

968 Views

0 replies

1 likes

  • 968 Views
  • 0 replies
  • 1 likes

Solved!! Spotify on old ipod?

I'm trying to get Spotify working on an old ipod touch. Ipod model MC544LL/A, running ios 6.1.6. When I tell software to update, it says it's up to date, but when I try to download Spotify app it says that it requires ios 9 or higher. Any way to work...

Newbie

I'm trying to get Spotify working on an old ipod touch.  Ipod model MC544LL/A, running ios 6.1.6.  When I tell software to update, it says it's up to date, but when I try to download Spotif...

Swanny

Community Legend

7882 Views

1 replies

0 likes

old ipod
  • 7882 Views
  • 1 replies
  • 0 likes

Solved!! Lock screen song time

The bar that shows how much of the song has already played stays at 0:00 and never moves. Nor does the dot. In the screen cap, this song has already been playing for about a minute. I tried deleting and reinstalling but that didn’t do anything.

Casual Listener

The bar that shows how much of the song has already played stays at 0:00 and never moves. Nor does the dot. In the screen cap, this song has already been playing for about a minute. I tried deleting ...

Buradori1

Casual Listener

1244 Views

2 replies

0 likes

  • 1244 Views
  • 2 replies
  • 0 likes

Songs Keep Skipping

Hi, About a week ago Spotify has started skipping every song after 30-45 seconds. I've tried uninstalling and reinstalling the app, restarting my phone, and skipping a few seconds in to the song. This is still continuing to happen and I can't remembe...

Newbie

Hi,  About a week ago Spotify has started skipping every song after 30-45 seconds. I've tried uninstalling and reinstalling the app, restarting my phone, and skipping a few seconds in to the so...

Hexmaniac45

Casual Listener

1287 Views

2 replies

6 likes

  • 1287 Views
  • 2 replies
  • 6 likes

'Make available offline' - Does not exist!

Right, I am absolutely sick of this same situation everytime I have to re-sink my local file playlists to my iPhone. As usual this mysterious 'Make available offline' option is NOWHERE to be found and I have done everything I cant think of to get the...

Casual Listener

  Right,   I am absolutely sick of this same situation everytime I have to re-sink my local file playlists to my iPhone.  As usual this mysterious 'Make available offline' option is...

345 Views

0 replies

1 likes

  • 345 Views
  • 0 replies
  • 1 likes

Behind the lyrics

Behind the lyrics works on my iPhone but won’t on the iPad. Both running the same OS and I’ve reinstalled the app on the iPad to no avail. Help

Newbie

Behind the lyrics works on my iPhone but won’t on the iPad. Both running the same OS and I’ve reinstalled the app on the iPad to no avail. Help

user-removed

Not applicable

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes