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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30417 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94964 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

988 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293751 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123712 Views

19 replies

38 likes

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Solved!! Ad doesn’t work

Every time after an ad English man says ”Thank you for listening.....” music stops and whole queue disappears! It has happend over ten times and I’m so done with this app..

Newbie

Every time after an ad English man says ”Thank you for listening.....” music stops and whole queue disappears! It has happend over ten times and I’m so done with this app..

user-removed

Not applicable

699 Views

1 replies

0 likes

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Solved!! Can’t log into the correct Facebook account

So for the past 6 years or so I’ve used my dad’s Facebook account as my main Spotify account, as it carries all my personal playlists and whatnot. He doesn’t ever use it so I’ve sorta laid claim to it. However, recently, I was greeted to a logged out...

Newbie

So for the past 6 years or so I’ve used my dad’s Facebook account as my main Spotify account, as it carries all my personal playlists and whatnot. He doesn’t ever use it so I’ve sorta laid claim to i...

user-removed

Not applicable

879 Views

1 replies

0 likes

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Solved!! Logged in and am getting someone else’s scanchy music. Help! Gie me a # to call!

I logged in. I went to get one of my play lists and there is all of this horrible music that is not what I’ve downloaded. Give me a number to call someone, This is just ridiculous that we pay every month and can’t speak to a person. Horrible!

Newbie

I logged in.  I went to get one of my play lists and there is all of this horrible music that is not what I’ve downloaded.  Give me a number to call someone,  This is just ridiculous t...

user-removed

Not applicable

671 Views

1 replies

0 likes

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itunes payment problem

app does not update the payment status from itunes. I have contacted apple and everytihng seems fine from their side, but the app does not update itself to premium

Newbie

app does not update the payment status from itunes. I have contacted apple and everytihng seems fine from their side, but the app does not update itself to premium

Maxim

Spotify Star

468 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Can’t listen to saved music

Ever since I updated around a week ago the library and radio tab are gone, there is a new interface and only three tabs with, home, your playlists, and search, all my saved songs turned into like and I can’t listen to them, I can only listen to my pl...

Casual Listener

Ever since I updated around a week  ago the library and radio tab are gone, there is a new interface and only three tabs with, home, your playlists, and search, all my saved songs turned into li...

Ricksoncosta

Casual Listener

1222 Views

4 replies

0 likes

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ALL Songs are skipping

So I have premium Spotify and a stable wifi connection but EVERY song in EVERY playlist I listen to skips to the next song after getting 3 quarters through it. I will click back on the song and move the slider to the point just before it skips and it...

Casual Listener

So I have premium Spotify and a stable wifi connection but EVERY song in EVERY playlist I listen to skips to the next song after getting 3 quarters through it. I will click back on the song and move ...

Hailstorm14

Casual Listener

1338 Views

5 replies

0 likes

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Solved!! Download playlist without WiFi connection (Iphone 4s)

Hi!I have searched around for this question as it seems to have been issued earlier.However, it seems that previous solution no longer exist. So, here it is again.I can't get my wifi working on my old Iphone 4s, so i'm kinda dependent on being able t...

Casual Listener

Hi! I have searched around for this question as it seems to have been issued earlier. However, it seems that previous solution no longer exist.   So, here it is again. I can't get my wifi w...

hannemanbr

Newbie

104253 Views

3 replies

0 likes

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Solved!! 7 days trial gone for IOS?

Just bought a new Iphone and a friend told me that there is a 7 day free trial premium without entering any bank accounts when installing spotify on IOS for the firste time. Hmmm, Spotify app tell me that it is not possible to purchase premium with I...

Casual Listener

Just bought a new Iphone and a friend told me that there is a 7 day free trial premium without entering any bank accounts when installing spotify on IOS for the firste time. Hmmm, Spotify app tell me...

Maxim

Spotify Star

5892 Views

1 replies

0 likes

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Solved!! Turn Genius on

For some reason the Genius Behind the Lyrics feature just turned off or went away or something. I liked the feature and would like to get it back, I didn’t turn it off or anything it just went away, it’s been a couple weeks and the rest of the people...

Casual Listener

For some reason the Genius Behind the Lyrics feature just turned off or went away or something. I liked the feature and would like to get it back, I didn’t turn it off or anything it just went away, ...

Pvlazzo

Newbie

81582 Views

8 replies

1 likes

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  • 1 likes

Spotify won’t stream through bluetooth (IOS 11)

I have spotify premium. Been streaming via bluetooth in my car fine for sometime now. I was driving and my music suddenly stopped, looking at my phone it said it was still playing. I unlocked my phone and went to the Spotify app where it says “Playin...

Regular

I have spotify premium.  Been streaming via bluetooth in my car fine for sometime now.  I was driving and my music suddenly stopped, looking at my phone it said it was still playing. I unlo...

Ben369

Casual Listener

955 Views

1 replies

0 likes

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Missing album: The Sole Inhabitant by Thomas Dolby

Why did The Sole Inhabitant by Thomas Dolby disappear? There is still a spotify page for it on the web, but it appears to be dead. https://open.spotify.com/album/6f1qUtfhqxDrm5NxY0rIPU

Casual Listener

Why did The Sole Inhabitant by Thomas Dolby disappear? There is still a spotify page for it on the web, but it appears to be dead.    https://open.spotify.com/album/6f1qUtfhqxDrm5NxY0rIPU...

BulmaroLazarin

Newbie

3092 Views

4 replies

1 likes

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Solved!! Force touch to add a song to a playlist

I had an idea to make adding songs to a specific playlist easier. On the newer iphones, there is a force touch, where if you push a little harder you can bring up other menus that aren't available normally. If you could do this by pushing on a song t...

Visitor

I had an idea to make adding songs to a specific playlist easier. On the newer iphones, there is a force touch, where if you push a little harder you can bring up other menus that aren't available no...

Bethany_Dawn

Community Legend

603 Views

1 replies

0 likes

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music auto pauses and skip by itself

hi i’m an iphone 8 user and recently the spotify has been pausing and stopping music by itself. it also scan and skip songs and even at times it automatic touches the siri halfway while listening. it happens when the phone is in motion at times and w...

Newbie

hi i’m an iphone 8 user and recently the spotify has been pausing and stopping music by itself. it also scan and skip songs and even at times it automatic touches the siri halfway while listening. it...

Antiheld

Newbie

861 Views

2 replies

0 likes

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Local Files won’t show up in « Artists » and « Albums » sections

Hello,So I added local files on my Spotify account, and I can listen to them as you can see on the picture. However my albums and artists won’t show up in the « Artists » and « Albums » sections of the app. Can someone explain me why ? Thank you

Newbie

Hello, So I added local files on my Spotify account, and I can listen to them as you can see on the picture. However my albums and artists won’t show up in the « Artists » and « Albums » sections of...

405 Views

0 replies

0 likes

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Tracks missing from album

Pokey LaFarge’s, “Something in the Water album is incomplete and missing multiple tracks. Verified issues persists on PC, Mac, and iOS platforms and on different Dpitifu accounts. Pictures attached from Spotify and a simple google search to amazon to...

Newbie

Pokey LaFarge’s, “Something in the Water album is incomplete and missing multiple tracks. Verified issues persists on PC, Mac, and iOS platforms and on different Dpitifu accounts. Pictures attached f...

419 Views

0 replies

0 likes

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Spotify keeps muting sound when playing in car

Hey,Got a new car recently (Seat Leon to be exact) - one of the main reasons I was looking forward to getting a new car was to be able to play music from Spotify via Bluetooth. This worked great for the last 4/5 months however over the last week I no...

Newbie

Hey, Got a new car recently (Seat Leon to be exact) - one of the main reasons I was looking forward to getting a new car was to be able to play music from Spotify via Bluetooth. This worked great fo...

Bassas

Casual Listener

3018 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

Local files to Iphone error

I tried to synchronise a locale file playlist from my PC with my phone so that I can listen to them while on the road but all it does is only synchronise one title. Only the first one out of the playlist. This is really annoying and I could not find ...

Casual Listener

I tried to synchronise a locale file playlist from my PC with my phone so that I can listen to them while on the road but all it does is only synchronise one title. Only the first one out of the play...

Isasam

Casual Listener

663 Views

2 replies

0 likes

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German: Spotify-Offlineproblematik? Crossfade?

Hallo. Ich nutze die Spotify-Bezahlversion und speichere mir Stücke, die ich benötige, in der Bibliothek, indem ich einfach das Häkchen vor dem Titel aktiviere. Sie erscheinen dann im Ordner 'Songs'. Ich kenne die Anzahl der gespeicherten Titel in de...

Casual Listener

Hallo.   Ich nutze die Spotify-Bezahlversion und speichere mir Stücke, die ich benötige, in der Bibliothek, indem ich einfach das Häkchen vor dem Titel aktiviere. Sie erscheinen dann im Ordner...

1090 Views

0 replies

0 likes

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Spotify crashes when my phone moves

For the past two weeks I have not been able to run or even walk while using the Spotify app on my phone. When my phone is rotated or moved Spotify starts pausing, skipping through songs, fast forwarding. I have redownloaded the app and restarted my p...

Newbie

For the past two weeks I have not been able to run or even walk while using the Spotify app on my phone. When my phone is rotated or moved Spotify starts pausing, skipping through songs, fast forward...

727 Views

0 replies

0 likes

iphone 7
pausing
skipping
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Solved!! Local files unplayable

So I've added some local files to some playlists. I did everything the process requires; added them on desktop, downloaded the playlists to my phone, etc. But for some reason, even though the playlist is downloaded, I can't play local files on my pho...

Regular

So I've added some local files to some playlists. I did everything the process requires; added them on desktop, downloaded the playlists to my phone, etc. But for some reason, even though the playlis...

Worldracer99

Regular

12255 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes