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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233475 Views

27 replies

5 likes

  • 233475 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115024 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2427 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304223 Views

61 replies

16 likes

  • 304223 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129834 Views

19 replies

38 likes

  • 129834 Views
  • 19 replies
  • 38 likes

Wont play music on my iPhone but will on my Mac

Spotify works on my macbook with no problem but when I try to listin to spotify on my iphone the songs go grey and wont play. I have the Student package but on my suscription its says that i have the 30 says free. Ive had this problem for 2 months no...

Newbie

Spotify works on my macbook with no problem but when I try to listin to spotify on my iphone the songs go grey and wont play. I have the Student package but on my suscription its says that i have the...

user-removed

Not applicable

997 Views

1 replies

0 likes

  • 997 Views
  • 1 replies
  • 0 likes

Solved!! “Go to Song Radio” missing on iOS

The desktop functionality of “Go to Song Radio” is not on my iPhone

Casual Listener

The desktop functionality of “Go to Song Radio” is not on my iPhone

aasr

Casual Listener

4397 Views

5 replies

0 likes

  • 4397 Views
  • 5 replies
  • 0 likes

[iOS] Optimize the Spotify app for the iPhone X

When clicking the "Now playing" on Spotify on the iPhone X, there is a very small white bar in the top of the screen that I can't unsee. I know this is a small issue but very annoying.

Casual Listener

When clicking the "Now playing" on Spotify on the iPhone X, there is a very small white bar in the top of the screen that I can't unsee. I know this is a small issue but very annoying.

oscargarzav

Casual Listener

873 Views

3 replies

0 likes

  • 873 Views
  • 3 replies
  • 0 likes

Alphabet scroller takes me to wrong spot in list

The alphabet scroller on the right side of the lists of artists, albums, songs, etc. is supposed to bring me to the first entry in the list that starts with the letter I'm touching, but instead, it is bringing me to the second entry in the list that ...

Visitor

The alphabet scroller on the right side of the lists of artists, albums, songs, etc. is supposed to bring me to the first entry in the list that starts with the letter I'm touching, but instead, it i...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

“Import Your Music”

Hi, a few days ago I noticed this feature “import your music” which allowed you to import ANY song, album etc to Spotify from Apple Music, I thought this was such a useful feature as I’m switching from Apple Music to Spotify, but now I don’t see it, ...

Newbie

Hi, a few days ago I noticed this feature “import your music” which allowed you to import ANY song, album etc to Spotify from Apple Music, I thought this was such a useful feature as I’m switching fr...

bach00

Casual Listener

2781 Views

2 replies

2 likes

  • 2781 Views
  • 2 replies
  • 2 likes

Solved!! iPad & iPhone "An error occurred. Try Again".

Hi, I am having problems with my iPad & iPhone. Both have iOS 9.3.2, and Spotify app 5.7.0.1055. Since it affects both, I guess it must be an account problem? I have tried killing the app, cold booting the devices, and no help.

Casual Listener

Hi,    I am having problems with my iPad & iPhone. Both have iOS 9.3.2, and Spotify app 5.7.0.1055. Since it affects both, I guess it must be an account problem?   I have tried...

OldSmurf56

Newbie

4234 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Potential Bug with play queue

Certain songs seem to be hidden from play queue this is the now playing section and the last song in the play queue as seen in the attached photo.

Regular

Certain songs seem to be hidden from play queue this is the now playing section and the last song in the play queue as seen in the attached photo.

Setrin

Newbie

841 Views

1 replies

0 likes

bug
Play queue
  • 841 Views
  • 1 replies
  • 0 likes

Waiting to download

I have tried every trouble shooting processbyou cam think of, logging off, deleting app, restarting phone, everything and i just want to listen to my music offline btw this randomly happened one day at te gym and completely ruined my workout

Newbie

I have tried every trouble shooting processbyou cam think of, logging off, deleting app, restarting phone, everything and i just want to listen to my music offline btw this randomly happened one day ...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Spotify Connect not available anymore (Marantz)

Since a couple of weeks, my Spotify iOS app no longer shows my Marantz receiver as a selection option for Spotify Connect. I can still playback via AirPlay to the receiver, but then I stream via the iPhone. Can you please fix this, and make Spotify C...

Gig Goer

Since a couple of weeks, my Spotify iOS app no longer shows my Marantz receiver as a selection option for Spotify Connect. I can still playback via AirPlay to the receiver, but then I stream via the ...

Pieterr

Gig Goer

11368 Views

3 replies

4 likes

  • 11368 Views
  • 3 replies
  • 4 likes

What is : "KFFOWI". What kind of device is this?

Hello,can anybody help me?My Spotify App on my IPHONE SE always change to a device named "KFFOWI"?

Newbie

Hello, can anybody help me? My Spotify App on my IPHONE SE always change to a device named "KFFOWI"?

Mina04

Newbie

27302 Views

3 replies

2 likes

  • 27302 Views
  • 3 replies
  • 2 likes

Artists not showing in Artist tab

So under my library, I select the artist tab and then there are no artists being shown. Is there a quick fix for this?

Casual Listener

So under my library, I select the artist tab and then there are no artists being shown. Is there a quick fix for this?

528 Views

0 replies

0 likes

  • 528 Views
  • 0 replies
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Can‘t connect to servers when bluetooth is turned on on iPad Pro

Hi all, I have the problem that Spotify gets no connection when my bluetooth on my iPad Pro 10.5 is turned on. When I disable my bluetooth everything works fine, and I get a instant connection. I tried to reinstall the app, I have all the available u...

Newbie

Hi all,   I have the problem that Spotify gets no connection when my bluetooth on my iPad Pro 10.5 is turned on. When I disable my bluetooth everything works fine, and I get a instant connecti...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
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Superuser Contribution Stranger Things Mode on Iphone

Stranger Things mode doesn’t work on Iphone. I’m listening right album and I have the latest version.

Casual Listener

Stranger Things mode doesn’t work on Iphone. I’m listening right album and I have the latest version.

JohnConroy

Newbie

61537 Views

7 replies

2 likes

  • 61537 Views
  • 7 replies
  • 2 likes

How do I remove currently playing song from current playlist?

How do I remove the currently playing song from current playlist I am playing it from? Update: Looks like you can't. Spotify doesn't care enough about this to make it a feature. "The ability to remove it from a specific playlist isn't something we pl...

Casual Listener

How do I remove the currently playing song from current playlist I am playing it from?   Update: Looks like you can't. Spotify doesn't care enough about this to make it a feature. &...

thedarkcloak

Regular

32018 Views

11 replies

44 likes

  • 32018 Views
  • 11 replies
  • 44 likes

Local files not syncing

Hello,today I found my local files are not syncing from MacBook Pro to my iPhone X and iPhone SE. - tried uninstall app on all devices and install again- read this FAQ, didn't help it (https://support.spotify.com/us/using_spotify/features/listen-to-l...

Regular

Hello, today I found my local files are not syncing from MacBook Pro to my iPhone X and iPhone SE.    - tried uninstall app on all devices and install again - read this FAQ, didn't...

user-removed

Not applicable

1579 Views

5 replies

0 likes

  • 1579 Views
  • 5 replies
  • 0 likes

New Release Followed Artists comes back at every start

Please help. I have a very annoying problem. Every time I start spotify on ios the same album pops up. I tried to dismiss, click on the album and listen to, but at the next start it poped up again. What should I do?Many thanks

Newbie

Please help. I have a very annoying problem. Every time I start spotify on ios the same album pops up. I tried to dismiss, click on the album and listen to, but at the next start it poped up again. W...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

New interface? Spotify in my iPhone only shows the last 3 playlists.

New interface? Spotify in my iPhone only shows the last 3 playlists, how do I get back to the my usual interface where all my play lists are visible?

Casual Listener

New interface? Spotify in my iPhone only shows the last 3 playlists, how do I get back to the my usual interface where all my play lists are visible? 

anderscervin

Casual Listener

689 Views

2 replies

0 likes

  • 689 Views
  • 2 replies
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Trouble logging in on iPhone

Have been using Spotify for many months on premium and was abroad last week. Had to reset my phone due to problems and now Spotify won’t let me log in (just a message which says that you can only be 14 days abroad using Spotify) but I’m in my home co...

Newbie

Have been using Spotify for many months on premium and was abroad last week. Had to reset my phone due to problems and now Spotify won’t let me log in (just a message which says that you can only be ...

spedonkm

Music Fan

738 Views

1 replies

0 likes

  • 738 Views
  • 1 replies
  • 0 likes

Collaborative Playlist

It won’t give me the option to make a collaborative playlist although I am using the mobile app.

Regular

It won’t give me the option to make a collaborative playlist although I am using the mobile app. 

spedonkm

Music Fan

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes