Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407878 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279186 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178724 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi guys. So finally I got my Spotify account in Israel and I’m thrilled! Three problems though: 1. Where’s the radio option? 2. Lyrics - it shows me lyrics and song facts at the same time. How can I watch lyrics only? 3. Preferences - almost all of m...
Hi guys. So finally I got my Spotify account in Israel and I’m thrilled! Three problems though: 1. Where’s the radio option? 2. Lyrics - it shows me lyrics and song facts at the same ti...
Regular
1067 Views
3 replies
0 likes
It has come to my attention that a lot of my friends have the voice control feature on their Spotify application but I do not. Is there a reason for that? Is it like a beta test for certain users? I would love to have that feature in my Spotify. Woul...
It has come to my attention that a lot of my friends have the voice control feature on their Spotify application but I do not. Is there a reason for that? Is it like a beta test for certain users? I ...
Community Legend
706 Views
1 replies
0 likes
I've had spotify on my phone for two years. I am interested in using it on my mac now and want my playlists to change over. I only have #'s as username but made a new account on the desktop. How can I link my phone's account to my desktop account?
I've had spotify on my phone for two years. I am interested in using it on my mac now and want my playlists to change over. I only have #'s as username but made a new account on the desktop. How can ...
Community Legend
670 Views
1 replies
0 likes
Hello, my wife and I both have iPhone X on the latest iOS 11.3. We just started using Spotify (came from Apple Music) per recommendations of some trusted YouTube creators. However, we are having really slow download speeds on WiFi. On LTE, it works f...
Hello, my wife and I both have iPhone X on the latest iOS 11.3. We just started using Spotify (came from Apple Music) per recommendations of some trusted YouTube creators. However, we are having real...
1518 Views
0 replies
1 likes
Hi AllI currently have connect working fine with one iOS device hard connected to my amp and another iOS device operating as the remote.I am contemplating purchasing a Harmon Kardon Aura. This speaker is not Connect enabled but it does support Airpla...
Hi All I currently have connect working fine with one iOS device hard connected to my amp and another iOS device operating as the remote. I am contemplating purchasing a Harmon Kardon Aura. Thi...
Casual Listener
20364 Views
6 replies
0 likes
I have had the premium Spotify account & my Bose Lifestyle Soundtouch 535 working for nearly a year. The recent update has stopped this. Both applications are the latest versions.Using the Soundtouch app on my iPad the Internet Radio works fine and a...
I have had the premium Spotify account & my Bose Lifestyle Soundtouch 535 working for nearly a year. The recent update has stopped this. Both applications are the latest versions. Using the Soun...
Newbie
2836 Views
6 replies
1 likes
Hola, tengo un iPhone y para poder descargar las canciones no puedo dejar spotify en segundo plano. Algjna solucion ?
Hola, tengo un iPhone y para poder descargar las canciones no puedo dejar spotify en segundo plano. Algjna solucion ?
Newbie
6360 Views
2 replies
5 likes
When I went to use my Spotify app today I was automatically logged out and unable to log back in. I am able to log in on Spotify.com. I have changed my password, uninstalled and reinstalled app, used my email and tried user name only. Nothing has wor...
When I went to use my Spotify app today I was automatically logged out and unable to log back in. I am able to log in on Spotify.com. I have changed my password, uninstalled and reinstalled app, used...
Casual Listener
769 Views
2 replies
0 likes
Which is a pain considering you only get 3 devices. I use 3 devices, my PC, my iphone, and my ipad. But since my iphone counts as 2 devices, my PC offline access was withdrawn.
Which is a pain considering you only get 3 devices. I use 3 devices, my PC, my iphone, and my ipad. But since my iphone counts as 2 devices, my PC offline access was withdrawn.
Music Fan
558 Views
2 replies
0 likes
I have a Premium account long ago,Yesterday that i change to use new iphone x, and all apps were transfer to the new phone, but i forgot the password for spotify, then i have request and reset the password.But it seem i am the normal account nowHow t...
I have a Premium account long ago, Yesterday that i change to use new iphone x, and all apps were transfer to the new phone, but i forgot the password for spotify, then i have request and reset...
Community Legend
991 Views
3 replies
0 likes
Hello, After upgrading to Spotify version 1.0.0.3251, I have had numerous issues with connecting, searching, and playing music as a Premium user. No matter what I do, whether it is under Browse, Discover, Radio, Search, Playlists, or my own user prof...
Hello, After upgrading to Spotify version 1.0.0.3251, I have had numerous issues with connecting, searching, and playing music as a Premium user. No matter what I do, whether it is under B...
Newbie
176885 Views
49 replies
1 likes
Hi together,I have a iPad with IOS 11 and it works very well. The only Problem is when it Start Spotify the wifi network gets off. It its only by Spotify. After that, the wifi on the iPad is searching for the network access. BR Christian
Hi together, I have a iPad with IOS 11 and it works very well. The only Problem is when it Start Spotify the wifi network gets off. It its only by Spotify. After that, the wifi on the iPad is sear...
Newbie
669 Views
1 replies
0 likes
When I try to download the app at the Apple Store, I get a message saying that it is only available for iOS 8. I have iOS 7.1.2.How do I install it? Can't I get a previous version?
When I try to download the app at the Apple Store, I get a message saying that it is only available for iOS 8. I have iOS 7.1.2. How do I install it? Can't I get a previous version?
Community Legend
2595 Views
2 replies
2 likes
Hello. I have spotify premium, all stuff are cool but recently some of the songs which I search are unavailable, most of them. For example Six Days War (Mahmut Orhan Remix) by Colonel Bagshot. I really like this song and i cant enjoy it
Hello. I have spotify premium, all stuff are cool but recently some of the songs which I search are unavailable, most of them. For example Six Days War (Mahmut Orhan Remix) by Colonel Bagshot. &...
Community Legend
701 Views
1 replies
0 likes
So I cannot sync local files to my iPhone. I realized the reason is that I'm using the school's wifi which is a shared network because when I went back to my country, I was able to sync them on my private network without any problem. So, I changed th...
So I cannot sync local files to my iPhone. I realized the reason is that I'm using the school's wifi which is a shared network because when I went back to my country, I was able to sync them on my pr...
503 Views
0 replies
0 likes
My money was taken but premium not approved
My money was taken but premium not approved
Spotify Star
429 Views
1 replies
0 likes
The song Domo23 is sung by Tyler, the Creator. The new voice search is fantastic until you give the command ‘Play Domo23’. It proceeds to play a ‘tribute’ version. Why is this a thing? It should play Tyler’s first.
The song Domo23 is sung by Tyler, the Creator. The new voice search is fantastic until you give the command ‘Play Domo23’. It proceeds to play a ‘tribute’ version. Why is this a thing? It should play...
Community Legend
661 Views
1 replies
0 likes
I just bought an iPhone X (iOS 11.3) last week and tried to connect it to my car via bluetooth for the first time today. The connection goes well, but when I open Spotify I get a banner at the top of the app asking me to connect Waze that I can't dis...
I just bought an iPhone X (iOS 11.3) last week and tried to connect it to my car via bluetooth for the first time today. The connection goes well, but when I open Spotify I get a banner at the top of...
2226 Views
0 replies
19 likes
I have used Spotify from 13/03/2018. And today is 30/03/2018, after more than 2 weeks, I have not had Daily Mix in my Spotify. Can you tell me why?
I have used Spotify from 13/03/2018. And today is 30/03/2018, after more than 2 weeks, I have not had Daily Mix in my Spotify. Can you tell me why?
Community Legend
730 Views
1 replies
0 likes
I keep getting “error” everywhere on the ios app, I have reinstalled 3 times and logged in and out and switched tje. Wifi on and off. Anyone having the same problems or have a solution?I get this everywhere on the app.
I keep getting “error” everywhere on the ios app, I have reinstalled 3 times and logged in and out and switched tje. Wifi on and off. Anyone having the same problems or have a solution? I get this...
Community Legend
584 Views
1 replies
0 likes
