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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37161 Views

41 replies

10 likes

  • 37161 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102656 Views

115 replies

12 likes

Other
  • 102656 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1303 Views

0 replies

0 likes

iOS
  • 1303 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299143 Views

61 replies

16 likes

  • 299143 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125830 Views

19 replies

38 likes

  • 125830 Views
  • 19 replies
  • 38 likes

Home, search and radio page don’t work

Since the last few updates I’m only able to use the library function in the app and listen to my playlist. I can’t search for music and artist, because the home, explore, search and radio page give an error every time I try to use them. Can anyone he...

Casual Listener

Since the last few updates I’m only able to use the library function in the app and listen to my playlist. I can’t search for music and artist, because the home,  explore, search and radio page ...

user-removed

Not applicable

1100 Views

3 replies

3 likes

Home
iphone
Search
  • 1100 Views
  • 3 replies
  • 3 likes

Deleting downloaded tracks doesn't free up space

When I delete downloaded tracks in Spotify for iOS, the tracks seem to be deleted from the app, but they don't free up any space in my phone. The only eay to actuallye free up the space seems to be deleting the entire app. This shouldn't have to be t...

Regular

When I delete downloaded tracks in Spotify for iOS, the tracks seem to be deleted from the app, but they don't free up any space in my phone. The only eay to actuallye free up the space seems to be d...

12127933695

Regular

1235 Views

4 replies

0 likes

  • 1235 Views
  • 4 replies
  • 0 likes

Play Music without insert SIM Mobil Card

Hello,i have Premiumaccount and would like to use spotyfi on my old Iphone without SIM Card. It only work with simcard but i dont like mobil radiation

Newbie

Hello, i have Premiumaccount and would like to use spotyfi on my old Iphone without SIM Card. It only work with simcard but i dont like mobil radiation

user-removed

Not applicable

2692 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Songs start at 10 seconds.

I have spotify on my iPhone and every time a song plays it starts at 10 seconds. I even tried logging out and skiping the song, nothing works.

Newbie

I have spotify on my iPhone and every time a song plays it starts at 10 seconds. I even tried logging out and skiping the song, nothing works. 

user-removed

Not applicable

1392 Views

2 replies

1 likes

  • 1392 Views
  • 2 replies
  • 1 likes

Download TAB gone from app. BRING IT BACK!

Ref to https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyiOS/page/1/thread-id/87960.THIS IS NOT SOLVED, the workaround does not make sense. Bring the download tab back, this is ridiculous. 7 days and i’ll cancel my premium a...

Casual Listener

Ref to https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyiOS/page/1/thread-id/87960.THIS IS NOT SOLVED, the workaround does not make sense. Bring the download tab back,...

user-removed

Not applicable

768 Views

1 replies

1 likes

App download tab gone premium
  • 768 Views
  • 1 replies
  • 1 likes

App just syncs half of my local files

I did everything as shown on the Website, but the app just stops the sync-process halfway through.My playlist is:- 100% .mp3 and not corrupted- playable on my desktop- syncing some songs but then stops- not showing the songs that are not synced, it j...

Newbie

I did everything as shown on the Website, but the app just stops the sync-process halfway through. My playlist is: - 100% .mp3 and not corrupted - playable on my desktop - syncing some songs bu...

user-removed

Not applicable

1425 Views

1 replies

0 likes

  • 1425 Views
  • 1 replies
  • 0 likes

Waiting to download

I have an iPhone 8+ with the latest version of Spotify and I’m trying to download my offline music library and it says waiting to download, and it doesn’t change no matter how fast my WiFi is. I’m not using a computer in any way, just the phone.

Newbie

I have an iPhone 8+ with the latest version of Spotify and I’m trying to download my offline music library and it says waiting to download, and it doesn’t change no matter how fast my WiFi is. I’m no...

user-removed

Not applicable

849 Views

1 replies

0 likes

  • 849 Views
  • 1 replies
  • 0 likes

Cant see radio on iphone

Im using Spotify on both PC and iphone, as premium. In my PC im able to use the radio option and as well see on every song possibilities to create a radio station. The problem is that i dont have radio option at all while using the app on IOS , cant ...

Casual Listener

Im using Spotify on both PC and iphone, as premium. In my PC im able to use the radio option and as well see on every song possibilities to create a radio station. The problem is that i dont have rad...

user-removed

Not applicable

676 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iphone X

Since I've purchased the iphone X, the songs on spotify do not move to the next song. I do have an apple watch so I'm not sure if that's the problem. I have to move it forward manually.

Newbie

Since I've purchased the iphone X, the songs on spotify do not move to the next song. I do have an apple watch so I'm not sure if that's the problem. I have to move it forward manually.

user-removed

Not applicable

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Why don't my local files save to my iPhone anymore?

I don't know what happened, considering I decided to switch to Spotify less than a week ago. I googled how to get my local files on my phone by syncing my Mac and my iPhone and pressing save on my iPhone when I play the song on my Mac. Simple enough....

Newbie

I don't know what happened, considering I decided to switch to Spotify less than a week ago. I googled how to get my local files on my phone by syncing my Mac and my iPhone and pressing save on my iP...

user-removed

Not applicable

715 Views

1 replies

0 likes

  • 715 Views
  • 1 replies
  • 0 likes

no radio option on ios app romania

Why there is no radion button on ios romanian app? However the radion button is present on android.

Newbie

Why there is no radion button on ios romanian app? However the radion button is present on android.

user-removed

Not applicable

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Google Player ( Chrome) Changing songs by itself

i’am having this problem for 2-3 months and im about the getting annoyed pls fix this

Casual Listener

i’am having this problem for 2-3 months and im about the getting annoyed pls fix this 

kazuyavia

Casual Listener

998 Views

5 replies

0 likes

  • 998 Views
  • 5 replies
  • 0 likes

premium

Hello dear Spotify team, this morning I paid your money but my premium user is not active yet. Can you help me

Visitor

Hello dear Spotify team, this morning I paid your money but my premium user is not active yet. Can you help me

user-removed

Not applicable

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Video streaming in Malaysia

Hi I’m not sure anyone started this similar topic but I just want to know is video streaming available in Malaysia? I can’t find any video tab to click in Spotify browse as suggested in community support. Using iPhone with latest Spotify update. Than...

Casual Listener

Hi I’m not sure anyone started this similar topic but I just want to know is video streaming available in Malaysia? I can’t find any video tab to click in Spotify browse as suggested in community sup...

user-removed

Not applicable

1301 Views

3 replies

2 likes

  • 1301 Views
  • 3 replies
  • 2 likes

New Perspective Panic! At The Disco

I've been trying to see if New Perspective by Panic! is on spotify and i googled it and it took me to where it would be on spotify and it had an album cover and everything but there was now song? Is it a glitch or is it just not on there?

Casual Listener

I've been trying to see if New Perspective by Panic! is on spotify and i googled it and it took me to where it would be on spotify and it had an album cover and everything but there was now song? Is ...

user-removed

Not applicable

10760 Views

5 replies

6 likes

  • 10760 Views
  • 5 replies
  • 6 likes

Solved!! No radio button on IOS

Hi, i have no radio button to start a station based on a song. We just received spotify in South Africa.. very happy customer. But no radio button

Casual Listener

Hi, i have no radio button to start a station based on a song. We just received spotify in South Africa.. very happy customer. But no radio button

user-removed

Not applicable

895 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Autoplay option missing on iPhone 7 Plus

I have the latest version of the app as well as latestest iOS (11.2.6) but there is no Autoplay slider button under Settings, Playback

Casual Listener

I have the latest version of the app as well as latestest iOS (11.2.6) but there is no Autoplay slider button under Settings, Playback

user-removed

Not applicable

811 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Greyed out titles

I have several songs in my playlist that are 'greyed out'. The titles all appear to be ones that I've brought over to my playlist from iTunes. They're songs I "own" - either downloaded from a CD I own or they're ones that I have purchased. The songs ...

Newbie

I have several songs in my playlist that are 'greyed out'.  The titles all appear to be ones that I've brought over to my playlist from iTunes. They're songs I "own" - either downloaded from a C...

user-removed

Not applicable

713 Views

1 replies

0 likes

  • 713 Views
  • 1 replies
  • 0 likes

iPhone not syncing local files from laptop

My iPhone isn't syncing local music from my MacBook for some reason. I followed the tutorial on the Spotify website but I still can't get it to work. I can listen to the local playlists on my Mac. I can even see them on my iPhone and see how many son...

Newbie

My iPhone isn't syncing local music from my MacBook for some reason. I followed the tutorial on the Spotify website but I still can't get it to work. I can listen to the local playlists on my Mac. I ...

user-removed

Not applicable

879 Views

1 replies

0 likes

  • 879 Views
  • 1 replies
  • 0 likes

i only have 3 bottom tabs

i just downloaded spotify today and it looks like this. none of my friends have this same issue or know how to fix it. please help!

Newbie

i just downloaded spotify today and it looks like this. none of my friends have this same issue or know how to fix it. please help!

user-removed

Not applicable

1112 Views

1 replies

0 likes

  • 1112 Views
  • 1 replies
  • 0 likes