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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243121 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126688 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3045 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308118 Views

62 replies

16 likes

  • 308118 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132267 Views

19 replies

38 likes

  • 132267 Views
  • 19 replies
  • 38 likes

[iOS] Optimize the Spotify app for the iPhone X

When clicking the "Now playing" on Spotify on the iPhone X, there is a very small white bar in the top of the screen that I can't unsee. I know this is a small issue but very annoying.

Casual Listener

When clicking the "Now playing" on Spotify on the iPhone X, there is a very small white bar in the top of the screen that I can't unsee. I know this is a small issue but very annoying.

oscargarzav

Casual Listener

888 Views

3 replies

0 likes

  • 888 Views
  • 3 replies
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Alphabet scroller takes me to wrong spot in list

The alphabet scroller on the right side of the lists of artists, albums, songs, etc. is supposed to bring me to the first entry in the list that starts with the letter I'm touching, but instead, it is bringing me to the second entry in the list that ...

Visitor

The alphabet scroller on the right side of the lists of artists, albums, songs, etc. is supposed to bring me to the first entry in the list that starts with the letter I'm touching, but instead, it i...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

“Import Your Music”

Hi, a few days ago I noticed this feature “import your music” which allowed you to import ANY song, album etc to Spotify from Apple Music, I thought this was such a useful feature as I’m switching from Apple Music to Spotify, but now I don’t see it, ...

Newbie

Hi, a few days ago I noticed this feature “import your music” which allowed you to import ANY song, album etc to Spotify from Apple Music, I thought this was such a useful feature as I’m switching fr...

bach00

Casual Listener

2808 Views

2 replies

2 likes

  • 2808 Views
  • 2 replies
  • 2 likes

Solved!! iPad & iPhone "An error occurred. Try Again".

Hi, I am having problems with my iPad & iPhone. Both have iOS 9.3.2, and Spotify app 5.7.0.1055. Since it affects both, I guess it must be an account problem? I have tried killing the app, cold booting the devices, and no help.

Casual Listener

Hi,    I am having problems with my iPad & iPhone. Both have iOS 9.3.2, and Spotify app 5.7.0.1055. Since it affects both, I guess it must be an account problem?   I have tried...

OldSmurf56

Newbie

4272 Views

7 replies

0 likes

  • 4272 Views
  • 7 replies
  • 0 likes

Potential Bug with play queue

Certain songs seem to be hidden from play queue this is the now playing section and the last song in the play queue as seen in the attached photo.

Regular

Certain songs seem to be hidden from play queue this is the now playing section and the last song in the play queue as seen in the attached photo.

Setrin

Newbie

861 Views

1 replies

0 likes

bug
Play queue
  • 861 Views
  • 1 replies
  • 0 likes

Waiting to download

I have tried every trouble shooting processbyou cam think of, logging off, deleting app, restarting phone, everything and i just want to listen to my music offline btw this randomly happened one day at te gym and completely ruined my workout

Newbie

I have tried every trouble shooting processbyou cam think of, logging off, deleting app, restarting phone, everything and i just want to listen to my music offline btw this randomly happened one day ...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Spotify Connect not available anymore (Marantz)

Since a couple of weeks, my Spotify iOS app no longer shows my Marantz receiver as a selection option for Spotify Connect. I can still playback via AirPlay to the receiver, but then I stream via the iPhone. Can you please fix this, and make Spotify C...

Gig Goer

Since a couple of weeks, my Spotify iOS app no longer shows my Marantz receiver as a selection option for Spotify Connect. I can still playback via AirPlay to the receiver, but then I stream via the ...

Pieterr

Gig Goer

11401 Views

3 replies

4 likes

  • 11401 Views
  • 3 replies
  • 4 likes

What is : "KFFOWI". What kind of device is this?

Hello,can anybody help me?My Spotify App on my IPHONE SE always change to a device named "KFFOWI"?

Newbie

Hello, can anybody help me? My Spotify App on my IPHONE SE always change to a device named "KFFOWI"?

Mina04

Newbie

27378 Views

3 replies

2 likes

  • 27378 Views
  • 3 replies
  • 2 likes

Artists not showing in Artist tab

So under my library, I select the artist tab and then there are no artists being shown. Is there a quick fix for this?

Casual Listener

So under my library, I select the artist tab and then there are no artists being shown. Is there a quick fix for this?

538 Views

0 replies

0 likes

  • 538 Views
  • 0 replies
  • 0 likes

Can‘t connect to servers when bluetooth is turned on on iPad Pro

Hi all, I have the problem that Spotify gets no connection when my bluetooth on my iPad Pro 10.5 is turned on. When I disable my bluetooth everything works fine, and I get a instant connection. I tried to reinstall the app, I have all the available u...

Newbie

Hi all,   I have the problem that Spotify gets no connection when my bluetooth on my iPad Pro 10.5 is turned on. When I disable my bluetooth everything works fine, and I get a instant connecti...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
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Superuser Contribution Stranger Things Mode on Iphone

Stranger Things mode doesn’t work on Iphone. I’m listening right album and I have the latest version.

Casual Listener

Stranger Things mode doesn’t work on Iphone. I’m listening right album and I have the latest version.

JohnConroy

Newbie

61552 Views

7 replies

2 likes

  • 61552 Views
  • 7 replies
  • 2 likes

How do I remove currently playing song from current playlist?

How do I remove the currently playing song from current playlist I am playing it from? Update: Looks like you can't. Spotify doesn't care enough about this to make it a feature. "The ability to remove it from a specific playlist isn't something we pl...

Casual Listener

How do I remove the currently playing song from current playlist I am playing it from?   Update: Looks like you can't. Spotify doesn't care enough about this to make it a feature. &...

thedarkcloak

Regular

32068 Views

11 replies

44 likes

  • 32068 Views
  • 11 replies
  • 44 likes

Local files not syncing

Hello,today I found my local files are not syncing from MacBook Pro to my iPhone X and iPhone SE. - tried uninstall app on all devices and install again- read this FAQ, didn't help it (https://support.spotify.com/us/using_spotify/features/listen-to-l...

Regular

Hello, today I found my local files are not syncing from MacBook Pro to my iPhone X and iPhone SE.    - tried uninstall app on all devices and install again - read this FAQ, didn't...

user-removed

Not applicable

1606 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

New Release Followed Artists comes back at every start

Please help. I have a very annoying problem. Every time I start spotify on ios the same album pops up. I tried to dismiss, click on the album and listen to, but at the next start it poped up again. What should I do?Many thanks

Newbie

Please help. I have a very annoying problem. Every time I start spotify on ios the same album pops up. I tried to dismiss, click on the album and listen to, but at the next start it poped up again. W...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

New interface? Spotify in my iPhone only shows the last 3 playlists.

New interface? Spotify in my iPhone only shows the last 3 playlists, how do I get back to the my usual interface where all my play lists are visible?

Casual Listener

New interface? Spotify in my iPhone only shows the last 3 playlists, how do I get back to the my usual interface where all my play lists are visible? 

anderscervin

Casual Listener

700 Views

2 replies

0 likes

  • 700 Views
  • 2 replies
  • 0 likes

Trouble logging in on iPhone

Have been using Spotify for many months on premium and was abroad last week. Had to reset my phone due to problems and now Spotify won’t let me log in (just a message which says that you can only be 14 days abroad using Spotify) but I’m in my home co...

Newbie

Have been using Spotify for many months on premium and was abroad last week. Had to reset my phone due to problems and now Spotify won’t let me log in (just a message which says that you can only be ...

spedonkm

Music Fan

745 Views

1 replies

0 likes

  • 745 Views
  • 1 replies
  • 0 likes

Collaborative Playlist

It won’t give me the option to make a collaborative playlist although I am using the mobile app.

Regular

It won’t give me the option to make a collaborative playlist although I am using the mobile app. 

spedonkm

Music Fan

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Finding that one song... Need help!

I just completed a cross country road trip. spotify was wonderful to have. now there is one song I cannot find on my library. It was from a playlist. It was ambient chill or house with vocals that talked about meditation and ecstasy. Anyone have idea...

Newbie

I just completed a cross country road trip.   spotify was wonderful to have.   now there is one song I cannot find on my library. It was from a playlist. It was ambient chill or house w...

spedonkm

Music Fan

732 Views

2 replies

0 likes

  • 732 Views
  • 2 replies
  • 0 likes

Spotify won't play on Bluetooth speakers

I go to spotify, choose my playlist, hit play, it plays on my MacBook pro OS X Yosemite, I turn the Bose speaker Bluetooth on, hit the Bluetooth connect button on laptop, it beeps sometimes music sometimes no music. When I disconnect the Bluetooth th...

Newbie

I go to spotify, choose my playlist, hit play, it plays on my MacBook pro OS X Yosemite, I turn the Bose speaker Bluetooth on, hit the Bluetooth connect button on laptop, it beeps sometimes music som...

Kasper6

Newbie

100219 Views

13 replies

7 likes

  • 100219 Views
  • 13 replies
  • 7 likes