Log in buttom does not respond in ios 11

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Log in buttom does not respond in ios 11

Akira4202
Newbie

After I downloaded the app in my iphone 6 (ios 11), it stuck on the Welcome page.
I tried both create account and log in buttom, didn't respond in anytime.
Till now, I cant see the row to let me enter username and password
Please help

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Re: Log in buttom does not respond in ios 11

user-removed
Not applicable

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the appreinstall. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what we can suggest!

1 Reply
Solution!

Re: Log in buttom does not respond in ios 11

user-removed
Not applicable

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the appreinstall. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what we can suggest!

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