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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37023 Views

41 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102562 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299103 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125790 Views

19 replies

38 likes

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Local Files wont sync to Iphone

I have done this before, some of the music from my local files are synced into my computer, but some arent.I have re-installed the app, but still when i try to sync it, it says that the file is not downloaded and I have to sync it with my computerI h...

Casual Listener

I have done this before, some of the music from my local files are synced into my computer, but some arent. I have re-installed the app, but still when i try to sync it, it says that the file is not...

user-removed

Not applicable

570 Views

1 replies

0 likes

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Solved!! New UI on iOS - Beta

Ive seen posts that have shown the new UI on Spotify, but im testing the beta and im wondering why we never got it before you launched it.. and on top of that only new accounts are able to use them as ive seen and tried it out for myself.

Visitor

Ive seen posts that have shown the new UI on Spotify, but im testing the beta and im wondering why we never got it before you launched it.. and on top of that only new accounts are able to use them a...

user-removed

Not applicable

1768 Views

1 replies

0 likes

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  • 1 replies
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Not having Radio option on iPhone 6

I can't find the radio button on my iPhone, it should be on the bottom bar near "search" but it's not. Is this a common problem? I've seen similar topics this week. Belive me, I've reinstalled it but it's not doing something.

Newbie

I can't find the radio button on my iPhone, it should be on the bottom bar near "search" but it's not. Is this a common problem? I've seen similar topics this week. Belive me, I've reinstalled i...

user-removed

Not applicable

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Iphone X slow download speed in offline sync

Switched over to iphone X and the offline sync download speed is ridiculously slow. Already set wifi proxy to auto, no improvement. What should i try next? My wifi speedtest is 300mb download speed.

Newbie

Switched over to iphone X and the offline sync download speed is ridiculously slow. Already set wifi proxy to auto, no improvement. What should i try next? My wifi speedtest is 300mb download speed.

user-removed

Not applicable

1109 Views

1 replies

0 likes

iphonex
Issues
slow
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Favourite artists

Hello Everyone.The first time i logged into Spotify on a free account it let me choose my favourite genres and artists within those genres , this made spotify generate unique playlists for me .so i enjoyed it and then decided to delete the account an...

Casual Listener

Hello Everyone. The first time i logged into Spotify on a free account it let me choose my favourite genres and artists within those genres , this made spotify generate unique playlists for me ...

user-removed

Not applicable

1039 Views

1 replies

0 likes

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[iOS] Optimize the Spotify app for the iPhone X

Installed the latest firmware update for my iPhone X this morning and it appears to be pausing the app when it goes to the lock screen. Music can be restarted fron the lock screen, but it's never done that before. Is anyone else experiencing this pro...

Newbie

Installed the latest firmware update for my iPhone X this morning and it appears to be pausing the app when it goes to the lock screen. Music can be restarted fron the lock screen, but it's never don...

user-removed

Not applicable

519 Views

1 replies

0 likes

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  • 1 replies
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Search not avaiable

Hi,actually I can not enter any search items in the search tab. That is very bad because it is the main feature in order to find some music. Can you help me?Thanks, Stefan

Newbie

Hi, actually I can not enter any search items in the search tab. That is very bad because it is the main feature in order to find some music. Can you help me? Thanks, Stefan

user-removed

Not applicable

503 Views

1 replies

0 likes

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Behind the Lyrics doesn't work!

I use last version Spotify (App Store), iPhone 6. I play music from playlist ''Behind the Lyrics: HITS'', but lyrics absent. wth?!

Casual Listener

I use last version Spotify (App Store), iPhone 6. I play music from playlist ''Behind the Lyrics: HITS'', but lyrics absent. wth?!

user-removed

Not applicable

512 Views

1 replies

0 likes

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  • 1 replies
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Won't download tracks unless open

Spotify won't download any playlists, albums or podcasts unless my phone remains unlocked and the app stays open. I've been a subscriber since about 2012 and have had the family plan for about 2 years now, this is a complete deal breaker. I can't jus...

Casual Listener

Spotify won't download any playlists, albums or podcasts unless my phone remains unlocked and the app stays open. I've been a subscriber since about 2012 and have had the family plan for about 2 year...

user-removed

Not applicable

1211 Views

1 replies

0 likes

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Delete download all at once

Hi, Is there a way to delete all the numbers that i have download at once instead of going to each artist seperate and delete the songs one at a time?

Casual Listener

Hi,   Is there a way to delete all the numbers that i have download at once instead of going to each artist seperate and delete the songs one at a time?

user-removed

Not applicable

1754 Views

3 replies

0 likes

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Solved!! I don't have Radio and personal playlists

for some reason, on the iOS apps (iPhone and iPad), the Radio tab dosn't exists, while i see it on my Mac. Also, it has been 3 weeks, and i didn't receive my personal playlists yet (daily mix, discover weekly etc..). Anyone knows how to fix it?

Regular

for some reason, on the iOS apps (iPhone and iPad), the Radio tab dosn't exists, while i see it on my Mac. Also, it has been 3 weeks, and i didn't receive my personal playlists yet (daily mix, discov...

user-removed

Not applicable

1008 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Daily mixes gone from library

im' on ios 10.2 iphone 6s, please help

Casual Listener

im' on ios 10.2 iphone 6s, please help

user-removed

Not applicable

431 Views

1 replies

0 likes

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  • 1 replies
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Fix "WAITING TO DOWNLOAD"

I use Premium User, but when I download, under "download" button is "waiting to download". I have try many way but nothing change. My track between 400-500. And I have 12GB now. Anyone can help me?

Newbie

I use Premium User, but when I download, under "download" button is "waiting to download". I have try many way but nothing change. My track between 400-500. And I have 12GB now. Anyone can help me?

user-removed

Not applicable

5038 Views

1 replies

0 likes

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Music on my mobile device pauses when internet connectivity is restored

Product: iOS 8.4.46 + MacOS 1.0.77.338 Reproduction Steps:
1) Open both the iOS and MacOS apps logged into the same Spotify account. I have a premium subscription but this shouldn't make a difference.
2) On iOS play a song for a few seconds, then pau...

Newbie

Product: iOS 8.4.46 + MacOS 1.0.77.338   Reproduction Steps:
 1) Open both the iOS and MacOS apps logged into the same Spotify account. I have a premium subscription but this shouldn't make a...

573 Views

0 replies

0 likes

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Spotify perfernces

Hi guys. So finally I got my Spotify account in Israel and I’m thrilled! Three problems though: 1. Where’s the radio option? 2. Lyrics - it shows me lyrics and song facts at the same time. How can I watch lyrics only? 3. Preferences - almost all of m...

Visitor

Hi guys. So finally I got my Spotify account in Israel and I’m thrilled! Three problems though:  1. Where’s the radio option?  2. Lyrics - it shows me lyrics and song facts at the same ti...

nandi1956

Regular

1132 Views

3 replies

0 likes

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[Mobile] Voice Control Spotify

It has come to my attention that a lot of my friends have the voice control feature on their Spotify application but I do not. Is there a reason for that? Is it like a beta test for certain users? I would love to have that feature in my Spotify. Woul...

Visitor

It has come to my attention that a lot of my friends have the voice control feature on their Spotify application but I do not. Is there a reason for that? Is it like a beta test for certain users? I ...

Hubo

Community Legend

730 Views

1 replies

0 likes

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  • 1 replies
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Link two accounts

I've had spotify on my phone for two years. I am interested in using it on my mac now and want my playlists to change over. I only have #'s as username but made a new account on the desktop. How can I link my phone's account to my desktop account?

Newbie

I've had spotify on my phone for two years. I am interested in using it on my mac now and want my playlists to change over. I only have #'s as username but made a new account on the desktop. How can ...

Hubo

Community Legend

741 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Slow download speed on WiFi

Hello, my wife and I both have iPhone X on the latest iOS 11.3. We just started using Spotify (came from Apple Music) per recommendations of some trusted YouTube creators. However, we are having really slow download speeds on WiFi. On LTE, it works f...

Newbie

Hello, my wife and I both have iPhone X on the latest iOS 11.3. We just started using Spotify (came from Apple Music) per recommendations of some trusted YouTube creators. However, we are having real...

1581 Views

0 replies

1 likes

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  • 1 likes

Solved!! Connect vs Airplay

Hi AllI currently have connect working fine with one iOS device hard connected to my amp and another iOS device operating as the remote.I am contemplating purchasing a Harmon Kardon Aura. This speaker is not Connect enabled but it does support Airpla...

Regular

Hi All I currently have connect working fine with one iOS device hard connected to my amp and another iOS device operating as the remote. I am contemplating purchasing a Harmon Kardon Aura. Thi...

pitone84

Casual Listener

21081 Views

6 replies

0 likes

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Solved!! Spotify & Bose Lifestyle ST

I have had the premium Spotify account & my Bose Lifestyle Soundtouch 535 working for nearly a year. The recent update has stopped this. Both applications are the latest versions.Using the Soundtouch app on my iPad the Internet Radio works fine and a...

Casual Listener

I have had the premium Spotify account & my Bose Lifestyle Soundtouch 535 working for nearly a year. The recent update has stopped this. Both applications are the latest versions. Using the Soun...

Shahboom

Newbie

2941 Views

6 replies

1 likes

  • 2941 Views
  • 6 replies
  • 1 likes