Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
31mwp7shpmdorxy6haqf
Spotify
37141 Views
15 replies
36 likes

37141 Views
15 replies
36 likes

Automatically (and unintentionally) skipping songs?

I use Spotify almost 95% if the time and I’ll admit it; it helps me cope with a lot of my emotions and anxiety and lately I’ve added a few newer songs and They won’t play or they would skip over it halfway through the song without me clicking the ski...

The_Big_Bad_OOF
Newbie
I use Spotify almost 95% if the time and I’ll admit it; it helps me cope with a lot of my emotions and anxiety and lately I’ve added a few newer songs and They won’t play or they would skip over it h...
2018-02-16 2:06:11 AM
2018-02-16 4:43:39 PM
Luke
Spotify Star
1392 Views
1 replies
0 likes

1392 Views
1 replies
0 likes

Glitchy on iPhone

I am using Spotify on the most updated IOS and all of a sudden my Spotify switches between songs/pauses/fast forwards and rewinds on its own when the screen is locked. Anybody else have this happen recently? I thought getting the new iPhone update mi...

dougsoli
Newbie
I am using Spotify on the most updated IOS and all of a sudden my Spotify switches between songs/pauses/fast forwards and rewinds on its own when the screen is locked. Anybody else have this happen r...
2018-02-16 2:41:20 PM
2018-02-16 4:42:29 PM
Luke
Spotify Star
549 Views
1 replies
0 likes

549 Views
1 replies
0 likes

Spotify app update problem

Recently I’m finding several problems with the Spotify app iOS version. For example once my whole offline music got deleted without any reason and I got kicked out and had to sign in again and redownload everything! Or lately some tracks have to get ...

helia91
Newbie
Recently I’m finding several problems with the Spotify app iOS version. For example once my whole offline music got deleted without any reason and I got kicked out and had to sign in again and redown...
2018-02-16 12:31:02 PM
2018-02-16 4:39:27 PM
neptunes
Newbie
699 Views
1 replies
0 likes

699 Views
1 replies
0 likes

Solved!! Change output device automatically when arriving home

Dear all,is there any possibility to change the output device in the spotify app automatically, when arriving home and connected to wlan?Outside my home I am listen to music with spotify app via headphones and cable and have to change the output manu...

torgeho
Casual Listener
Dear all, is there any possibility to change the output device in the spotify app automatically, when arriving home and connected to wlan? Outside my home I am listen to music with spotify app via ...
2018-02-16 3:26:28 PM
2018-02-16 3:53:20 PM
TheBrickSlayer
Roadie
1136 Views
3 replies
0 likes

1136 Views
3 replies
0 likes

BUG IPHONE 8 - IOS 11.2.5

The application behaves unexpectedly, causing the entire IOS system to slow down and the device hangs without a tactile response - IOS 11.2.5 - IPHONE 8

allysongutowski
Newbie
The application behaves unexpectedly, causing the entire IOS system to slow down and the device hangs without a tactile response - IOS 11.2.5 - IPHONE 8
2018-02-16 10:53:50 AM
494 Views
0 replies
0 likes

494 Views
0 replies
0 likes

Solved!! Spotify on iphone (premium) playing VIA USB in Ford Fiesta - not working

Okay, need some help:I use my iphone to play music.I connect it using the USB port on my centre console, it normally works fine...I got spotify premium to play music without having to HAVE it.The problem is:When I plug the phone in, the music from sp...

uuilliam
Casual Listener
Okay, need some help: I use my iphone to play music. I connect it using the USB port on my centre console, it normally works fine... I got spotify premium to play music without having to HAVE ...
2013-04-05 9:23:20 AM
2018-02-16 9:26:11 AM
FannyVedel
Casual Listener
164779 Views
21 replies
4 likes

164779 Views
21 replies
4 likes

iPhone, Ford (with USB AUX-in) and repeated next song events

Hi,I'm using my iPhone with Ford integrated radio which has AUX in via USB (I do not have Ford Sync integration). When phone is connected it is being recognized as iPod-like device and I can play songs from my local music library without any problems...

tklicki
Casual Listener
Hi, I'm using my iPhone with Ford integrated radio which has AUX in via USB (I do not have Ford Sync integration). When phone is connected it is being recognized as iPod-like device and I can p...
2016-09-19 2:40:45 PM
2018-02-16 9:17:38 AM
FannyVedel
Casual Listener
4072 Views
4 replies
0 likes

4072 Views
4 replies
0 likes

Solved!! Incorrect city for concerts

I have moved recently and changed my personal details but I’m still getting concert notifications for my old city and not my new one. Any help appreciated, very frustrating as I’m missing gigs I’d like to attend.

thisprocesssuck
Newbie
I have moved recently and changed my personal details but I’m still getting concert notifications for my old city and not my new one. Any help appreciated, very frustrating as I’m missing gi...
2018-02-16 6:51:42 AM
2018-02-16 8:10:20 AM
phan_times
Community Legend
554 Views
1 replies
0 likes

554 Views
1 replies
0 likes

Crackling

I've recently noticed that on a whole bunch of tracks on spotify there is this weird crackling in the backgroung. I've tried it on different devices and used different headphones and I still hear this crackling, so I know it's not my equipment. A few...

333yesmaam
Newbie
I've recently noticed that on a whole bunch of tracks on spotify there is this weird crackling in the backgroung. I've tried it on different devices and used different headphones and I stil...
2017-03-31 5:24:18 AM
2018-02-16 8:01:47 AM
Drawnto_themoon
Newbie
561 Views
2 replies
0 likes

561 Views
2 replies
0 likes

All of my playlists and songs are gone

Where the hack is my playlists and songs?They are all gone a few days ago. I didn’t pay you for this. How can I restore my playlists?I hope you find a way to do that.

civil_ce
Newbie
Where the hack is my playlists and songs? They are all gone a few days ago. I didn’t pay you for this. How can I restore my playlists? I hope you find a way to do that.
2018-02-15 8:21:43 PM
2018-02-16 7:50:43 AM
phan_times
Community Legend
494 Views
3 replies
0 likes
playlists gone

494 Views
3 replies
0 likes

Error 404

I just bought Spotify premium and it logged me out of my account on my phone and when I tried to log in I get the popup error 404. I have tried deleting the app and reinstalling, is there any fix to this error?

nickkkramer
Newbie
I just bought Spotify premium and it logged me out of my account on my phone and when I tried to log in I get the popup error 404. I have tried deleting the app and reinstalling, is there any fix to ...
2018-02-15 12:42:52 AM
2018-02-15 12:51:00 AM
phan_times
Community Legend
503 Views
1 replies
0 likes

503 Views
1 replies
0 likes

Keeps playing the same three artists on repeat

So I have had this app on my iphone 7 plus for a while, and I have loved it, but lately it has been giving me some problems. It only plays songs from the last three artists that I have saved. I have about 108 bands saved and yet I only hear songs fro...

sam182
Newbie
So I have had this app on my iphone 7 plus for a while, and I have loved it, but lately it has been giving me some problems. It only plays songs from the last three artists ...
2018-02-15 1:35:28 AM
2018-02-15 11:20:14 PM
adulozaujec
Newbie
1118 Views
2 replies
0 likes

1118 Views
2 replies
0 likes

Muffled Vocals on iPhone

Hi Everyone, Just downloaded Spotify Premium under a Free Trial for 7 days. When I play audio out of my iPhone 6s through speakers the audio is completely fine. However as soon as I plug in earphones to listen, the vocals become muffled to the point ...

Mitchiet41
Newbie
Hi Everyone, Just downloaded Spotify Premium under a Free Trial for 7 days. When I play audio out of my iPhone 6s through speakers the audio is completely fine. However as soon as I...
2018-02-15 10:19:21 PM
591 Views
0 replies
1 likes

591 Views
0 replies
1 likes

Songs Won't Play Continuously in Offline Search on iPhone app

Sometimes I just want to play continuous songs I've downloaded from a specific artist on my iPhone app. I used to be able to do this by searching the artist name when offline and playing songs on shuffle. However, now when I search artist name it wil...

juliannekolb
Newbie
Sometimes I just want to play continuous songs I've downloaded from a specific artist on my iPhone app. I used to be able to do this by searching the artist name when offline and playing songs on shu...
2018-02-15 8:56:45 PM
845 Views
0 replies
2 likes

845 Views
0 replies
2 likes

Unknown DIG-L21 device

Hello, I for a week now I’ve been having the following problem: when I start playing music on my iPhone, it sometimes stops and when I open spotify it says that my music is playing on a device called DIG-L21. Initially I thought that this was my othe...

Kekscheto
Casual Listener
Hello, I for a week now I’ve been having the following problem: when I start playing music on my iPhone, it sometimes stops and when I open spotify it says that my music is playing on a device called...
2018-02-14 6:41:52 PM
2018-02-15 7:57:45 PM
Kekscheto
Casual Listener
798 Views
2 replies
0 likes

798 Views
2 replies
0 likes

[iOS] Spotify app layout prevents parts of the screen being accessed while using hotspot

Hi, While using the Spotify iOS application (latest version as of today, iOS 11.2.5, iphone and having a hotspot enabled on your phone a blue bar appears on top of your screen indicating that a hotspot is being enabled by your phone. However, when op...

rolfiep
Casual Listener
Hi, While using the Spotify iOS application (latest version as of today, iOS 11.2.5, iphone 😎 and having a hotspot enabled on your phone a blue bar appears on top of your sc...
2018-02-08 2:35:50 PM
2018-02-15 6:54:11 PM
rolfiep
Casual Listener
760 Views
2 replies
0 likes

760 Views
2 replies
0 likes

Solved!! Disappearing Albums

Specifically 'the promise' by Bruce Springsteen has disappeared after the recent Spotify update. I am assuming there has been an update beacuse all of my downloaded content became unavailable and had to be reaquired. The album cover shows but the tra...

Spyboy
Casual Listener
Specifically 'the promise' by Bruce Springsteen has disappeared after the recent Spotify update. I am assuming there has been an update beacuse all of my downloaded content became unavailable and&nbs...
2017-08-02 4:23:33 PM
2018-02-15 5:56:53 PM
Spyboy
Casual Listener
2782 Views
4 replies
0 likes

2782 Views
4 replies
0 likes

No local files playlist

When i try to add 3rd party music to my spotify playlist, it plays perfectly fine from my computer but doesnt show up on my iphone. even when ive downloaded it on my desktop. there is also no local files playlist when i go into the local files tab

adam_cox123
Newbie
When i try to add 3rd party music to my spotify playlist, it plays perfectly fine from my computer but doesnt show up on my iphone. even when ive downloaded it on my desktop. there is also no local f...
2018-02-15 5:15:17 PM
268 Views
0 replies
0 likes

268 Views
0 replies
0 likes

Offline Limit not "resetting"

Dear Spotify, I'm getting the message that I have reached my offline Limit on my iPhone for about 3 weeks now. Despite deleting numerous playlists and albums from my Offline Collection I still am not able to download new albums or playlists. What see...

maschmallo
Casual Listener
Dear Spotify, I'm getting the message that I have reached my offline Limit on my iPhone for about 3 weeks now. Despite deleting numerous playlists and albums from my Offline Collection I sti...
2018-02-15 4:15:58 PM
304 Views
0 replies
0 likes

304 Views
0 replies
0 likes

MY LYRICS DON‘T WORK

I have an iPhone SE and Spotify premium but my lyrics don’t work what can I do ? Thank you ! Jay

jayizzda
Newbie
I have an iPhone SE and Spotify premium but my lyrics don’t work what can I do ? Thank you ! Jay
2018-02-15 2:16:56 PM
283 Views
0 replies
0 likes

283 Views
0 replies
0 likes

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