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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30716 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95439 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293864 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123777 Views

19 replies

38 likes

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Spotify Premium stops after four hours

Evert day I cant listen anymore to Spotify Premium after four hours. No connection anymore, besides some short pieces of the ongoing song. Then I have to go to my downloaded playlist. The next day is the same. Is het possible to listen the whole day ...

Newbie

Evert day I cant listen anymore to Spotify Premium after four hours. No connection anymore, besides some short pieces of the ongoing song. Then I have to go to my downloaded playlist. The next day is...

561 Views

0 replies

0 likes

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Disable Genius

I'm a premium user, and for some reason, my music now has Genius lyrics and other info about the songs. It is incredibly distracting. I figured out how to swipe up on it and get rid of it, but it's only temporary. Is there a way to permanently turn i...

Casual Listener

I'm a premium user, and for some reason, my music now has Genius lyrics and other info about the songs. It is incredibly distracting. I figured out how to swipe up on it and get rid of it, but it's o...

Hubo

Community Legend

13914 Views

11 replies

2 likes

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  • 11 replies
  • 2 likes

Spotify to chromecast audio - won't play some songs (consistently same songs)

Very infuriating - won't play some songs over chromecast but plays others fine on app. Same issue across ipad, iPhone, MacBook and a google phone of my lads. When songs wont play, progress at jumps in stages (too fast). Always same songs. Very perple...

Newbie

Very infuriating - won't play some songs over chromecast but plays others fine on app. Same issue across ipad, iPhone, MacBook and a google phone of my lads. When songs wont play, progress at jumps i...

vonVV

Newbie

1599 Views

2 replies

1 likes

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  • 2 replies
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Superuser Contribution Do you need premium to turn off Shuffle Play?

I cant turn off shuffle play, I've looked at other things and tips, and there is no 'i' anywhere, even when my track is playing. There seems to be no way to do this. I am on an iPhone if that matters. I DO NOT HAVE PREMIUM!

Newbie

I cant turn off shuffle play, I've looked at other things and tips, and there is no 'i' anywhere, even when my track is playing. There seems to be no way to do this. I am on an iPhone if that matter...

Caoimhedeakin

Newbie

11692 Views

3 replies

1 likes

  • 11692 Views
  • 3 replies
  • 1 likes

Voice Search Feature does not work?

Regardless of my opinion towards how pointless the feature is and how little people are going to use it, I can't even use it. My internet connection is just fine and my microphone isn't broken but I'll say "Play top hits" and it will say that it didn...

Casual Listener

Regardless of my opinion towards how pointless the feature is and how little people are going to use it, I can't even use it. My internet connection is just fine and my microphone isn't broken but I'...

user-removed

Not applicable

1802 Views

1 replies

0 likes

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  • 1 replies
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Playing wrong song on iPhone app

I have had a song saved/downloaded for a while now on both my computer and my phone. Recently, when I try to play the song on my phone, it plays a completely different song but if I play it on my computer it plays the correct song. I tried deleting a...

Visitor

I have had a song saved/downloaded for a while now on both my computer and my phone. Recently, when I try to play the song on my phone, it plays a completely different song but if I play it on my com...

Keanu_C

Community Legend

709 Views

1 replies

0 likes

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  • 1 replies
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Spotify doesn’t download songs unless the app is open

Unless Spotify is open, it doesn’t automatically download songs. I’ve checked my allowed background processes and Spotify is allowed to run. Can you tell me how to let Spotify download automatically without having the app open?

Casual Listener

Unless Spotify is open, it doesn’t automatically download songs. I’ve checked my allowed background processes and Spotify is allowed to run. Can you tell me how to let Spotify download automatically ...

1090 Views

0 replies

6 likes

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Solved!! Shuffle dissapear when I connect Spotify in my Car

I don't know if the problem is in my car or in my iPhone, but.. here is the deal.. When I use spotify normally in my phone (iPhone 6 updated with iOS 11.0.1), i don't have problems with shuffle.. the light on the shuffle sign is green, and when I cha...

Gig Goer

I don't know if the problem is in my car or in my iPhone, but.. here is the deal..   When I use spotify normally in my phone (iPhone 6 updated with iOS 11.0.1), i don't have problems with shuf...

George3011

Casual Listener

42232 Views

23 replies

1 likes

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  • 23 replies
  • 1 likes

Carmode bluetooth trouble

Everytime I connect to my car’s bluetooth, this BS pops up and myself or my passenger lose access to the app. It’s infuriating. Not even the person next to me can search for a song. I’m pretty **bleep** because I pay for premium. How do I turn this c...

Newbie

 Everytime I connect to my car’s bluetooth, this BS pops up and myself or my passenger lose access to the app. It’s infuriating. Not even the person next to me can search for a song. I’m pretty ...

Bethany_Dawn

Community Legend

649 Views

1 replies

0 likes

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How to watch videos?

How do you watch videos on spotify? There’s no where on the app that lets you watch a video?

Newbie

How do you watch videos on spotify? There’s no where on the app that lets you watch a video?

Bethany_Dawn

Community Legend

73971 Views

1 replies

8 likes

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  • 1 replies
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Troubles with log in

Hello , I have a problem with my premium account . I have changed my telephone device and I can’t get premium in it ....tried to log in but the profile its free but I paid this month for tax ! Would you help me ?

Newbie

Hello , I have a problem with my premium account . I have changed my telephone device and I can’t get premium in it ....tried to log in but the profile its free but I paid this month for tax ! Wou...

401 Views

0 replies

0 likes

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Warteliste

Hallo,folgendes Problem: beim Aufrufen der Warteliste wird der aktuelle Titel nicht angezeigt, außerdem: es werden in der Warteliste nur die Titel der aktuellen Playlist angezeigt, wenn ein Titel manuell der Warteliste hinzugefügt, wird dieser nur in...

Casual Listener

Hallo,folgendes Problem: beim Aufrufen der Warteliste wird der aktuelle Titel nicht angezeigt, außerdem: es werden in der Warteliste nur die Titel der aktuellen Playlist angezeigt, wenn ein Titel man...

Krisch58

Casual Listener

729 Views

1 replies

0 likes

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  • 1 replies
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Browse ‘Suggested for you based on xy’

I use the browse feature all the time and it generates lists of songs based on what I’m listening to. I like to see what the list is based on but I only ever see the first 2/3 letters of the artist! I listen to a lot of music so I can identify who it...

Newbie

I use the browse feature all the time and it generates lists of songs based on what I’m listening to. I like to see what the list is based on but I only ever see the first 2/3 letters of the artist! ...

344 Views

0 replies

0 likes

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Superuser Contribution Minha playlist nao baixa

Ola o meu nome é José Figueira e tenho o spotify premium acerca de dois dias e cria poder ouvir musicas offline entao baixei a minha playlist so que o problema é que demora bastanti tempo,como posso resolver? obrigado*snip*

Newbie

Ola o meu nome é José Figueira e tenho o spotify premium acerca de dois dias e cria poder ouvir musicas offline entao baixei a minha playlist so que o problema é que demora bastanti tempo,como posso ...

Melody

Spotify

1377 Views

1 replies

0 likes

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  • 1 replies
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Now Playing and Queue won't show up

I'm trying to see the songs I might have queued in, but I can't see what is in there and the now playing is visible either. And yes I have uninstalled and installed. My phone is on v8.4.38 and IOS 11.2.5.

Newbie

I'm trying to see the songs I might have queued in, but I can't see what is in there and the now playing is visible either. And yes I have uninstalled and installed. My phone is on v8.4.38 and IOS 11...

raeski

Visitor

823 Views

1 replies

0 likes

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  • 1 replies
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Artist don’t appear in library

I have about 1.400 songs downloaded, and when I go to the artists in my library, it doesn’t appear nothing, just tell me to browse, like if i don’t got any songs, but I do

Visitor

I have about 1.400 songs downloaded, and when I go to the artists in my library, it doesn’t appear nothing, just tell me to browse, like if i don’t got any songs, but I do

567 Views

0 replies

0 likes

  • 567 Views
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[Apple Watch] Now Playing replaces previous track with menu icon?

Hi everyone, i just noticed recently that on my Apple watch series 3 that when I tap on Now Playing, instead of being able to play/pause, advance, and go back, now the go back icon has been replaced by the menu (hamburger) icon! Tapping this shows th...

Casual Listener

Hi everyone,   i just noticed recently that on my Apple watch series 3 that when I tap on Now Playing, instead of being able to play/pause, advance, and go back, now the go back icon has been ...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
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Finding a past artist not still in history

I am trying to find album I had played but not downloaded and it is not in my list of artists.Is there a way to view older play history?

Regular

I am trying to find album I had played but not downloaded and it is not in my list of artists.Is there a way to view older play history?

449 Views

0 replies

0 likes

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Certain songs in a created playlist won't play on mobile devices

Having a problem I hope someone can help with. I created a playlist (and also follow several others). I can play the entire playlist no problem on my MacBook Pro, but on my iPhone can only play about half and on iPad, only 4! This is despite the play...

Regular

Having a problem I hope someone can help with.   I created a playlist (and also follow several others).  I can play the entire playlist no problem on my MacBook Pro, but on my iPhone can ...

LuvYaWork

Regular

568 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

[CarPlay] Spotify app on Apple CarPlay works only in unlocked mode

The Spotify App does not startup right, if the Phone is locked. I first have to unlock the phone. Otherwise the album arts are not loaded and the music isn't playing if I select a song. Afterwards I can lock my phone and everything work. But it's sti...

Casual Listener

The Spotify App does not startup right, if the Phone is locked. I first have to unlock the phone. Otherwise the album arts are not loaded and the music isn't playing if I select a song. Afterwards I ...

LouisDeCarufel

Casual Listener

2910 Views

1 replies

1 likes

  • 2910 Views
  • 1 replies
  • 1 likes