Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
73826 Views
16 replies
37 likes

73826 Views
16 replies
37 likes

Music Stops Playing on IOS 11 iPhone X

I’m having issues with my Spotify. For example I’m listing to music, and if I’m browsing on Facebook and watch a video, when the video is done the music keeps playing but I cannot hear anything. I’m forced to close the Spotify app, and resume playing...

bryanmurillo96
Newbie
I’m having issues with my Spotify. For example I’m listing to music, and if I’m browsing on Facebook and watch a video, when the video is done the music keeps playing but I cannot hear anything. I’m ...
2017-12-07 5:53:44 AM
2018-03-11 3:08:57 AM
user-removed
Not applicable
10216 Views
4 replies
2 likes

10216 Views
4 replies
2 likes

Shuffle Problem

Phone: iphone 6s, iOS 11.2.6Problem: I hit shuffle play on bluetooth while in my car and everything works fine. I get out of the car and come back in and the shuffle is "off" and the playlist is back to alphabetical order. When I turn "shuffle" on in...

Dgoldfe13
Gig Goer
Phone: iphone 6s, iOS 11.2.6 Problem: I hit shuffle play on bluetooth while in my car and everything works fine. I get out of the car and come back in and the shuffle is "off" and the pla...
2018-03-11 1:32:29 AM
374 Views
0 replies
0 likes

374 Views
0 replies
0 likes

Bluetooth library browsing

Hello Spotify Community, is there any way to browse Your Music library over bluetooth? I have no problem playing content over bluetooth in my car, but I just cannot switch to other album, playlist etc.. And that is truly showstopper for me. I'd like ...

Ter_Leeloo_II
Casual Listener
Hello Spotify Community, is there any way to browse Your Music library over bluetooth? I have no problem playing content over bluetooth in my car, but I just cannot switch to other album, pl...
2017-03-07 7:26:28 AM
2018-03-10 12:37:44 AM
kotatsu
Newbie
8201 Views
8 replies
13 likes

8201 Views
8 replies
13 likes

Spotify on ipad vs iPhone

Whats the difference? if i login to my ipad i can choose songs freely but when i login to my iPhone i can only shuffle the music on the same account and its not premium activated. Please anyone answer me

nuki101112
Newbie
Whats the difference? if i login to my ipad i can choose songs freely but when i login to my iPhone i can only shuffle the music on the same account and its not premium activated. Please anyone answe...
2018-03-10 12:18:40 PM
899 Views
0 replies
0 likes

899 Views
0 replies
0 likes

Can't download App

Hiya, just got iPhone 6 and it won't let me download app onto this device, shows the cloud with down arrow but won't download it, have already on iPad and samsung TV so why won't it work on new phone. Thanks

Kanetania
Newbie
Hiya, just got iPhone 6 and it won't let me download app onto this device, shows the cloud with down arrow but won't download it, have already on iPad and samsung TV so why won't it work on new phone...
2015-03-28 9:37:31 AM
2018-03-10 2:18:13 AM
noah_b-ca
Newbie
31423 Views
35 replies
2 likes

31423 Views
35 replies
2 likes

Spotify doesn't load the album cover art of .m4a files

Spotify on iOS supports .mp3 and .m4a, two file formats I use mainly for my local files. However, if I sync an album in the .m4a format to my Spotify app on my iPhone, the album cover doesn't load and instead shows a stock note cover art. .mp3 works ...

VirtualBoost
Casual Listener
Spotify on iOS supports .mp3 and .m4a, two file formats I use mainly for my local files. However, if I sync an album in the .m4a format to my Spotify app on my iPhone, the album cover doesn't load an...
2017-04-05 6:38:17 AM
2018-03-09 9:16:16 PM
albertfc
Newbie
3316 Views
2 replies
13 likes
ALAC
album
art
cover
Cover Art
Cover Images
iOS
iphone
M4A
Spotify

3316 Views
2 replies
13 likes

Bluetooth sound not working on car!

I'm using latest version of iOS 11 and I have a bluetooth device installed in my car the bluetooth works great with calls and also stock applications VoiceRecorder and Apple Music app over the bluetooth. when using 3rd party apps such as Spotify ther...

xykudyax
Newbie
I'm using latest version of iOS 11 and I have a bluetooth device installed in my car the bluetooth works great with calls and also stock applications VoiceRecorder and Apple Music app over the blueto...
2017-10-04 7:34:10 PM
2018-03-09 8:01:49 PM
regalrecaller
Casual Listener
4041 Views
2 replies
2 likes

4041 Views
2 replies
2 likes

Same name but different artists??

So I’ve used Spotify for many many years and I’ve never seen this happen. I discovered this amazing indie band on the radio only to find out they’re a local band here in Puerto Rico. They’re pretty popular so I wanted to look them up on the app and l...

Just_Sleep
Casual Listener
So I’ve used Spotify for many many years and I’ve never seen this happen. I discovered this amazing indie band on the radio only to find out they’re a local band here in Puerto Rico. They’re pretty p...
2018-03-09 6:54:25 PM
335 Views
0 replies
0 likes

335 Views
0 replies
0 likes

Listening History in Old Versions of iOS Spotify App

Hi there! For my main Spotify-listening-device, I'm using an old iPod Touch. The Spotify version is 0.7.2.26. As an avid consumer of the Discover Weekly playlist, I'm concerned that my listening history on the iPod Touch might not be taken into consi...

tunesoferic
Newbie
Hi there! For my main Spotify-listening-device, I'm using an old iPod Touch. The Spotify version is 0.7.2.26. As an avid consumer of the Discover Weekly playlist, I'm concerned that my ...
2018-03-09 6:37:33 PM
611 Views
0 replies
0 likes

611 Views
0 replies
0 likes

Particular song not playing

Hi,i seem to be having a hard time playing a particular song in my library(since yesterday). It’s weird because it’s a song I normally play. I’ve done a hard reset on my phone and all that but it’s still not working. Helppp!

raging_roman
Casual Listener
Hi, i seem to be having a hard time playing a particular song in my library(since yesterday). It’s weird because it’s a song I normally play. I’ve done a hard reset on my phone and all that but it’s...
2018-03-09 4:40:42 PM
603 Views
0 replies
0 likes

603 Views
0 replies
0 likes

Last payment didn’t work, now cannot buy premium.

Hello, I’d like to ask for help.Few minutes ago I opened Spotify, I bought premium maybe 6 months ago. Till today there wasn’t any issues.Today a window popped out saying “Your last payment didn’t work” and I had to possibilities.I chose to downgrade...

Friskovo
Newbie
Hello, I’d like to ask for help. Few minutes ago I opened Spotify, I bought premium maybe 6 months ago. Till today there wasn’t any issues. Today a window popped out saying “Your last paym...
2018-03-09 2:03:40 PM
459 Views
0 replies
0 likes

459 Views
0 replies
0 likes

7th gen ipod not sycing

i just got premium after finding a way to sync the app with my ipod nano 7th gen but i can't seem to find a way to do it, could someone please help me?

RobertGDS123
Newbie
i just got premium after finding a way to sync the app with my ipod nano 7th gen but i can't seem to find a way to do it, could someone please help me?
2018-03-09 3:11:48 AM
456 Views
0 replies
1 likes

456 Views
0 replies
1 likes

All of my songs exported from iTunes to Spotify can't be played at all.

Suddenly all of my Spotify songs I had exported from an iTunes playlist can't be played. I can only play songs I added to that playlist through Spotify after I exported it from iTunes. The ones in white letters in the screen shot are the ones I added...

Franciscosobal
Newbie
Suddenly all of my Spotify songs I had exported from an iTunes playlist can't be played. I can only play songs I added to that playlist through Spotify after I exported it from iTunes. The ones in wh...
2018-03-08 12:56:11 AM
370 Views
0 replies
0 likes

370 Views
0 replies
0 likes

Is this a glitch?

So, about two months ago, I was listening to music and all of a sudden some random artist that I had never heard of started playing. They had like 6 monthly listeners, and the song was in another language. I changed my password, and the problem subsi...

abreyere
Casual Listener
So, about two months ago, I was listening to music and all of a sudden some random artist that I had never heard of started playing. They had like 6 monthly listeners, and the song was in another lan...
2018-03-07 4:07:11 PM
2018-03-08 10:09:23 PM
abreyere
Casual Listener
925 Views
2 replies
0 likes

925 Views
2 replies
0 likes

[Apple Carplay] Sound quality on CarPlay

Hi,Just switch from Apple Music to Spotify.With Extreme music quality in the setting, when connecting to the CarPlay (with USB port), the sound quality is much worst then the Apple Music.Is it because when using CarPlay, Apple Music is using the car ...

yzy9952
Newbie
Hi, Just switch from Apple Music to Spotify. With Extreme music quality in the setting, when connecting to the CarPlay (with USB port), the sound quality is much worst then the Apple Music. Is it ...
2018-03-08 8:20:52 PM
3058 Views
0 replies
11 likes
Carplay

3058 Views
0 replies
11 likes

No meta data (song info etc) being displayed in car Range Rover Velar when connecting via Bluetooth

I have a new Range Rover Velar, which has an awesome Spotify app built in, BUT to use it you need to connect to a phone via a ubs cable.... rubbish!!The car does link to my iPhone 7 running iOS 11.1.2 via Bluetooth. You can then select the media sour...

Siandiss
Newbie
I have a new Range Rover Velar, which has an awesome Spotify app built in, BUT to use it you need to connect to a phone via a ubs cable.... rubbish!! The car does link to my iPhone 7 running iOS 11....
2017-12-11 8:29:48 PM
2018-03-08 6:56:59 PM
Beysikm
Casual Listener
3108 Views
6 replies
5 likes

3108 Views
6 replies
5 likes

Search not working on iphone

For about two weeks now, I have tried to look for new songs on the ios app and have had no luck using it. I though it was an account problem, but it works fine on my mac book. I also have trouble getting to playlist. Everything is up to date on the p...

Sockmonkey94
Newbie
For about two weeks now, I have tried to look for new songs on the ios app and have had no luck using it. I though it was an account problem, but it works fine on my mac book. I also have trouble get...
2018-03-08 4:42:17 PM
851 Views
0 replies
2 likes

851 Views
0 replies
2 likes

Spotify on IPhone Intermittent Slow Launch and blip on splash screen

This is becomming a little infuriating. I use Spotify pretty much everyday, but get this annoying blip. Sometimes Spotify won' t play from the locked screen on my iPhone 6 - latest software update. Swipe up, click play then nothing. I have to unlock ...

ToddyBoy
Newbie
This is becomming a little infuriating. I use Spotify pretty much everyday, but get this annoying blip. Sometimes Spotify won' t play from the locked screen on my iPhone 6 - latest sof...
2018-03-08 2:24:21 PM
432 Views
0 replies
0 likes

432 Views
0 replies
0 likes

Songs stops/skips when carrying my iphone in my pocket

Mostly when I carry my iphone in my pocket and listening, the songs skips and or stops. I've found out that the *slightest* touch on the left side of the iphone makes this happens. And that's when my the screen is locked (dark). I can see that it see...

guitarbjorn
Newbie
Mostly when I carry my iphone in my pocket and listening, the songs skips and or stops. I've found out that the *slightest* touch on the left side of the iphone makes this happens. And that's when my...
2018-03-08 2:10:06 PM
732 Views
0 replies
0 likes

732 Views
0 replies
0 likes

Release notes? (v 8.0.0.529)

Spotify, why do you hide your release notes?I'm a 'product guy' and one of the foremost things we do after release is tell our customers how fabulously awesome their product has just got. It's a no-brainer. Just having the same standard 'we just make...

Munkyheed
Casual Listener
Spotify, why do you hide your release notes? I'm a 'product guy' and one of the foremost things we do after release is tell our customers how fabulously awesome their product has just got. It's a no...
2017-03-21 4:55:31 PM
2018-03-08 1:45:18 PM
Habicht1879
Casual Listener
12978 Views
5 replies
39 likes

12978 Views
5 replies
39 likes

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