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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37123 Views

41 replies

10 likes

  • 37123 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102622 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
  • 1302 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299135 Views

61 replies

16 likes

  • 299135 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125826 Views

19 replies

38 likes

  • 125826 Views
  • 19 replies
  • 38 likes

Descargas en segundo plano

Hola, tengo un iPhone y para poder descargar las canciones no puedo dejar spotify en segundo plano. Algjna solucion ?

Newbie

Hola, tengo un iPhone y para poder descargar las canciones no puedo dejar spotify en segundo plano. Algjna solucion ? 

fedegp

Newbie

6432 Views

2 replies

5 likes

  • 6432 Views
  • 2 replies
  • 5 likes

Unable to connect to Spotify app on iphone

When I went to use my Spotify app today I was automatically logged out and unable to log back in. I am able to log in on Spotify.com. I have changed my password, uninstalled and reinstalled app, used my email and tried user name only. Nothing has wor...

Casual Listener

When I went to use my Spotify app today I was automatically logged out and unable to log back in. I am able to log in on Spotify.com. I have changed my password, uninstalled and reinstalled app, used...

Cole2481

Casual Listener

800 Views

2 replies

0 likes

  • 800 Views
  • 2 replies
  • 0 likes

Iphone is counting as 2 offline devices.

Which is a pain considering you only get 3 devices. I use 3 devices, my PC, my iphone, and my ipad. But since my iphone counts as 2 devices, my PC offline access was withdrawn.

Music Fan

Which is a pain considering you only get 3 devices. I use 3 devices, my PC, my iphone, and my ipad. But since my iphone counts as 2 devices, my PC offline access was withdrawn.

haneybd87

Music Fan

602 Views

2 replies

0 likes

  • 602 Views
  • 2 replies
  • 0 likes

Lose my Premium account

I have a Premium account long ago,Yesterday that i change to use new iphone x, and all apps were transfer to the new phone, but i forgot the password for spotify, then i have request and reset the password.But it seem i am the normal account nowHow t...

Casual Listener

I have a Premium account long ago, Yesterday that i change to use new iphone x, and all apps were transfer to the new phone, but i forgot the password for spotify, then i have request and reset...

Keanu_C

Community Legend

1085 Views

3 replies

0 likes

  • 1085 Views
  • 3 replies
  • 0 likes

Solved!! "An Error Occured: Try Again" Message Everywhere. App nearly unusable. [Version 1.0.0.3251]

Hello, After upgrading to Spotify version 1.0.0.3251, I have had numerous issues with connecting, searching, and playing music as a Premium user. No matter what I do, whether it is under Browse, Discover, Radio, Search, Playlists, or my own user prof...

Casual Listener

Hello,   After upgrading to Spotify version 1.0.0.3251, I have had numerous issues with connecting, searching, and playing music as a Premium user. No matter what I do, whether it is under B...

Mikkel_

Newbie

178945 Views

49 replies

1 likes

  • 178945 Views
  • 49 replies
  • 1 likes

WLAN / wifi gets offline if I Start Spotify

Hi together,I have a iPad with IOS 11 and it works very well. The only Problem is when it Start Spotify the wifi network gets off. It its only by Spotify. After that, the wifi on the iPad is searching for the network access. BR Christian

Casual Listener

Hi together, I have a iPad with IOS 11 and it works very well. The only Problem is when it Start Spotify the wifi network gets off. It its only by Spotify. After that, the wifi on the iPad is sear...

ToltecDragon

Newbie

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

Can't install Spotify on my Iphone (iOS 7)

When I try to download the app at the Apple Store, I get a message saying that it is only available for iOS 8. I have iOS 7.1.2.How do I install it? Can't I get a previous version?

Newbie

When I try to download the app at the Apple Store, I get a message saying that it is only available for iOS 8. I have iOS 7.1.2. How do I install it? Can't I get a previous version?

Keanu_C

Community Legend

2668 Views

2 replies

2 likes

iOS 7.1.2
  • 2668 Views
  • 2 replies
  • 2 likes

Im the only one with this problem?

Hello. I have spotify premium, all stuff are cool but recently some of the songs which I search are unavailable, most of them. For example Six Days War (Mahmut Orhan Remix) by Colonel Bagshot. I really like this song and i cant enjoy it

Newbie

Hello. I have spotify premium, all stuff are cool but recently some of the songs which I search are unavailable, most of them. For example Six Days War (Mahmut Orhan Remix) by Colonel Bagshot. &...

Keanu_C

Community Legend

735 Views

1 replies

0 likes

  • 735 Views
  • 1 replies
  • 0 likes

Syncing local files

So I cannot sync local files to my iPhone. I realized the reason is that I'm using the school's wifi which is a shared network because when I went back to my country, I was able to sync them on my private network without any problem. So, I changed th...

Regular

So I cannot sync local files to my iPhone. I realized the reason is that I'm using the school's wifi which is a shared network because when I went back to my country, I was able to sync them on my pr...

535 Views

0 replies

0 likes

  • 535 Views
  • 0 replies
  • 0 likes

Premium

My money was taken but premium not approved

Visitor

My money was taken but premium not approved

Bittencourt

Spotify Star

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Domo23

The song Domo23 is sung by Tyler, the Creator. The new voice search is fantastic until you give the command ‘Play Domo23’. It proceeds to play a ‘tribute’ version. Why is this a thing? It should play Tyler’s first.

Newbie

The song Domo23 is sung by Tyler, the Creator. The new voice search is fantastic until you give the command ‘Play Domo23’. It proceeds to play a ‘tribute’ version. Why is this a thing? It should play...

Soundofus

Community Legend

690 Views

1 replies

0 likes

  • 690 Views
  • 1 replies
  • 0 likes

Waze banner won't go away

I just bought an iPhone X (iOS 11.3) last week and tried to connect it to my car via bluetooth for the first time today. The connection goes well, but when I open Spotify I get a banner at the top of the app asking me to connect Waze that I can't dis...

Newbie

I just bought an iPhone X (iOS 11.3) last week and tried to connect it to my car via bluetooth for the first time today. The connection goes well, but when I open Spotify I get a banner at the top of...

2264 Views

0 replies

19 likes

  • 2264 Views
  • 0 replies
  • 19 likes

Where is my daily mix playlist?

I have used Spotify from 13/03/2018. And today is 30/03/2018, after more than 2 weeks, I have not had Daily Mix in my Spotify. Can you tell me why?

Newbie

I have used Spotify from 13/03/2018. And today is 30/03/2018, after more than 2 weeks, I have not had Daily Mix in my Spotify. Can you tell me why?

Hubo

Community Legend

760 Views

1 replies

0 likes

  • 760 Views
  • 1 replies
  • 0 likes

I keep getting “error” with no code

I keep getting “error” everywhere on the ios app, I have reinstalled 3 times and logged in and out and switched tje. Wifi on and off. Anyone having the same problems or have a solution?I get this everywhere on the app.

Newbie

I keep getting “error” everywhere on the ios app, I have reinstalled 3 times and logged in and out and switched tje. Wifi on and off. Anyone having the same problems or have a solution? I get this...

Hubo

Community Legend

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Solved!! Auto log off

Sometimes my account automatically logs off and deletes all my songs.

Newbie

Sometimes my account automatically logs off and deletes all my songs.

Hubo

Community Legend

803 Views

1 replies

0 likes

  • 803 Views
  • 1 replies
  • 0 likes

Spotify Premium stops after four hours

Evert day I cant listen anymore to Spotify Premium after four hours. No connection anymore, besides some short pieces of the ongoing song. Then I have to go to my downloaded playlist. The next day is the same. Is het possible to listen the whole day ...

Newbie

Evert day I cant listen anymore to Spotify Premium after four hours. No connection anymore, besides some short pieces of the ongoing song. Then I have to go to my downloaded playlist. The next day is...

576 Views

0 replies

0 likes

  • 576 Views
  • 0 replies
  • 0 likes

Disable Genius

I'm a premium user, and for some reason, my music now has Genius lyrics and other info about the songs. It is incredibly distracting. I figured out how to swipe up on it and get rid of it, but it's only temporary. Is there a way to permanently turn i...

Casual Listener

I'm a premium user, and for some reason, my music now has Genius lyrics and other info about the songs. It is incredibly distracting. I figured out how to swipe up on it and get rid of it, but it's o...

Hubo

Community Legend

14103 Views

11 replies

2 likes

  • 14103 Views
  • 11 replies
  • 2 likes

Spotify to chromecast audio - won't play some songs (consistently same songs)

Very infuriating - won't play some songs over chromecast but plays others fine on app. Same issue across ipad, iPhone, MacBook and a google phone of my lads. When songs wont play, progress at jumps in stages (too fast). Always same songs. Very perple...

Newbie

Very infuriating - won't play some songs over chromecast but plays others fine on app. Same issue across ipad, iPhone, MacBook and a google phone of my lads. When songs wont play, progress at jumps i...

vonVV

Newbie

1623 Views

2 replies

1 likes

  • 1623 Views
  • 2 replies
  • 1 likes

Superuser Contribution Do you need premium to turn off Shuffle Play?

I cant turn off shuffle play, I've looked at other things and tips, and there is no 'i' anywhere, even when my track is playing. There seems to be no way to do this. I am on an iPhone if that matters. I DO NOT HAVE PREMIUM!

Newbie

I cant turn off shuffle play, I've looked at other things and tips, and there is no 'i' anywhere, even when my track is playing. There seems to be no way to do this. I am on an iPhone if that matter...

Caoimhedeakin

Newbie

11731 Views

3 replies

1 likes

  • 11731 Views
  • 3 replies
  • 1 likes

Voice Search Feature does not work?

Regardless of my opinion towards how pointless the feature is and how little people are going to use it, I can't even use it. My internet connection is just fine and my microphone isn't broken but I'll say "Play top hits" and it will say that it didn...

Casual Listener

Regardless of my opinion towards how pointless the feature is and how little people are going to use it, I can't even use it. My internet connection is just fine and my microphone isn't broken but I'...

user-removed

Not applicable

1817 Views

1 replies

0 likes

  • 1817 Views
  • 1 replies
  • 0 likes