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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30724 Views

40 replies

9 likes

  • 30724 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95446 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293870 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123785 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution Google home groups

Hi. I have google cast audio setup at my home. I cant play in the groups to use the multiroom function with Spotify. When i use tidal and other music Apps it works fine but not with Spotify. What can i do? I use Apple products. Thanks, hope somebody ...

Casual Listener

Hi. I have google cast audio setup at my home. I cant play in the groups to use the multiroom function with Spotify. When i use tidal and other music Apps it works fine but not with Spotify. What can...

bandi18

Casual Listener

5630 Views

7 replies

2 likes

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  • 7 replies
  • 2 likes

Superuser Contribution Spotify says I'm out of room/ can't save music. Currently I have no songs saved.

Trying to save songs. get the message "all filled up. No more room in your library". I then unsaved every song/ album I had saved. Restarted the app. Restarted my phone. I still get the same error message. Help?I have iPhone 6s. iOS 10.3.2

Newbie

Trying to save songs. get the message "all filled up. No more room in your library". I then unsaved every song/ album I had saved. Restarted the app. Restarted my phone. I still get the same error me...

Prostheticbrain

Casual Listener

1559 Views

2 replies

0 likes

  • 1559 Views
  • 2 replies
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Solved!! Songs automatically re downloading randomly

Sometimes 1 or more songs randomly start downloading even though they were already downloaded. Anybody have any issues with this and somebody has an explanation?

Newbie

Sometimes 1 or more songs randomly start downloading even though they were already downloaded. Anybody have any issues with this and somebody has an explanation?

abandonedbrain

Newbie

2763 Views

1 replies

1 likes

  • 2763 Views
  • 1 replies
  • 1 likes

Changing personal preferences

Hello guys I’m a new user in Spotify Israel (finally!!). My problem is the recommendations I get are almost 90% percent Israeli music, but I don’t like Israeli music and I don’t know how to change it. Also I can’t seem to find where I add/change my p...

Casual Listener

Hello guys  I’m a new user in Spotify Israel (finally!!). My problem is the recommendations I get are almost 90% percent Israeli music, but I don’t like Israeli music and I don’t know how to ch...

482 Views

0 replies

0 likes

  • 482 Views
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Where is the radio option and the lyrics??

Im a premium user. You have just debuted spotify in israel, and two days later theese two options are gone. Where can find them? is this an update? what is going on?TIA.

Newbie

Im a premium user.  You have just debuted spotify in israel, and two days later theese two options are gone. Where can find them? is this an update? what is going on? TIA.

Hubo

Community Legend

611 Views

1 replies

0 likes

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  • 1 replies
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Failed log in on iPhone

Hi,I have a premium account but cannot log in from my iPhone (can log in from my desktop though). I have resetted my password but it still does not work. The messege I receive is: "log in failed. username or password incorrect". Can someone please he...

Newbie

Hi, I have a premium account but cannot log in from my iPhone (can log in from my desktop though). I have resetted my password but it still does not work. The messege I receive is: "log in failed. u...

Maxim

Spotify Star

677 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Rename Playlist

Hi guys...can I rename a playlist?Thks!

Visitor

Hi guys...can I rename a playlist? Thks!

maimusic25

Newbie

123774 Views

9 replies

1 likes

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  • 9 replies
  • 1 likes

Streaming

Can I stream songs from pc to ipad? Or do I have to download them to the ipad via the PC app? It appears you can stream to an Android device.

Casual Listener

Can I stream songs from pc to ipad? Or do I have to download them to the ipad via the PC app? It appears you can stream to an Android device.

user-removed

Not applicable

1204 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify synchronisiert "songs" nicht

Hi,Ich habe heute morgen auf meinem iPhone in Spotify 2 Lieder mithilfe des kleinen "Plus" an jedem Song in meine "Songs" Bibliothek hinzugefuegt. Diese wollte ich gerade beim arbeiten hoeren, allerdings synchronisiert sich diese Bibliothek nicht meh...

Regular

 Hi, Ich habe heute morgen auf meinem iPhone in Spotify 2 Lieder mithilfe des kleinen "Plus" an jedem Song in meine "Songs" Bibliothek hinzugefuegt. Diese wollte ich gerade beim arbeiten hoeren...

Luke

Community Legend

34046 Views

3 replies

1 likes

  • 34046 Views
  • 3 replies
  • 1 likes

Bug that plays random music

Hi, I have the most annoying bug with Spotify. I listen to my music as usual and then all of a sudden, some random song starts playing (of some annoying dance music artist I have never even heard of!!) and then, when I try and go back to my music, 10...

Casual Listener

Hi, I have the most annoying bug with Spotify. I listen to my music as usual and then all of a sudden, some random song starts playing (of some annoying dance music artist I have never even heard of!...

Indre123

Casual Listener

1269 Views

2 replies

0 likes

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  • 2 replies
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Imported music skipping

Starting yesterday Spotify started to skip all of the songs I imported from my phone. The song will play for maybe a second then be skipped. I already tried resetting my phone, uninstalling and reinstalling, and my phone and Spotify is up to date. An...

Casual Listener

Starting yesterday Spotify started to skip all of the songs I imported from my phone. The song will play for maybe a second then be skipped.    I already tried resetting my phone, uninsta...

Ducky3

Casual Listener

917 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Album art and track length info incorrect over USB during a playlist (iOS)

If I have my iPhone connected to my car over USB the album art and track length are incorrect. If I play any song, and let it complete the song and go to the next song in the playlist, the album art and track length will be for the previous song, and...

Music Fan

If I have my iPhone connected to my car over USB the album art and track length are incorrect. If I play any song, and let it complete the song and go to the next song in the playlist, the album...

mattlokot

Music Fan

4958 Views

15 replies

1 likes

iOS
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  • 15 replies
  • 1 likes

My songs/playlists randomly disappeared/replaced

Spotify was fine this morning. Start listening this afternoon and some random device (that isn’t mine) kept popping up, random music that isn’t mine kept playing randomly. Check my music, all gone. No songs, play lists, followed stations, none. Doubl...

Newbie

Spotify was fine this morning. Start listening this afternoon and some random device (that isn’t mine) kept popping up, random music that isn’t mine kept playing randomly. Check my music, all gone. N...

557 Views

0 replies

0 likes

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Can’t find my songs

I recently upgraded from an iPhone SE to an iPhone7 and when I download the app I couldn’t find my music unde the “songs” tab. I tried to download each song again but as soon as I try to add the song it says that it was deleted from my library, as if...

Newbie

I recently upgraded from an iPhone SE to an iPhone7 and when I download the app I couldn’t find my music unde the “songs” tab.  I tried to download each song again but as soon as I try to add t...

Robert_W

Community Legend

618 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Lost all songs

Hi spotify community! I have never ever had a problem with Spotify and I’ve had my account working flawlessly since 2015. Now I went into my Spotify app on my iPhone and I couldn’t log in, which was weird since I never logged out. So then I went onto...

Newbie

Hi spotify community! I have never ever had a problem with Spotify and I’ve had my account working flawlessly since 2015. Now I went into my Spotify app on my iPhone and I couldn’t log in, which was ...

Robert_W

Community Legend

5417 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

App dose not seem to work

I cant log in, I hit the log in button and nothing happens. 

Casual Listener

I cant log in, I hit the log in button and nothing happens. 

Duly244

Casual Listener

696 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Search By Label Not Working on iOS or Mac apps

Anyone else having a problem with searching by label on Mac and iOS apps?If you didn't know already, you could do a search by a record label name by typing this into the seach field:label:"Label Name Example" It doesn't seem to work for me on my Appl...

Newbie

Anyone else having a problem with searching by label on Mac and iOS apps? If you didn't know already, you could do a search by a record label name by typing this into the seach field: label:"Label ...

Garfo

Newbie

1032 Views

2 replies

1 likes

  • 1032 Views
  • 2 replies
  • 1 likes

Superuser Contribution Super small text since updating?

Since updating to the latest version, my search text and some other text has gotten WAY TOO SMALL. And I mean like smaller than anybody else's... Compared to my friends Spotify the text is microscopic. I haven't made any changes to my phone settings,...

Newbie

Since updating to the latest version, my search text and some other text has gotten WAY TOO SMALL. And I mean like smaller than anybody else's... Compared to my friends Spotify the text is microscopi...

majorge

Newbie

1160 Views

2 replies

2 likes

  • 1160 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution No Radio Button on iOS iPhone X

Downloaded the latest version of Spotify on my iPhone X. There is no radio button on the app menu. I have icons for "Home, Search, Your Playlists, and Premuim", but nothing for radio. Any ideas?

Regular

Downloaded the latest version of Spotify on my iPhone X. There is no radio button on the app menu. I have icons for "Home, Search, Your Playlists, and Premuim", but nothing for radio. Any ideas?

docsgp

Regular

9761 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes