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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233577 Views

27 replies

5 likes

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  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115110 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2443 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304249 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129855 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Favourite artists

Hello Everyone.The first time i logged into Spotify on a free account it let me choose my favourite genres and artists within those genres , this made spotify generate unique playlists for me .so i enjoyed it and then decided to delete the account an...

Casual Listener

Hello Everyone. The first time i logged into Spotify on a free account it let me choose my favourite genres and artists within those genres , this made spotify generate unique playlists for me ...

user-removed

Not applicable

1058 Views

1 replies

0 likes

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  • 1 replies
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[iOS] Optimize the Spotify app for the iPhone X

Installed the latest firmware update for my iPhone X this morning and it appears to be pausing the app when it goes to the lock screen. Music can be restarted fron the lock screen, but it's never done that before. Is anyone else experiencing this pro...

Newbie

Installed the latest firmware update for my iPhone X this morning and it appears to be pausing the app when it goes to the lock screen. Music can be restarted fron the lock screen, but it's never don...

user-removed

Not applicable

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Search not avaiable

Hi,actually I can not enter any search items in the search tab. That is very bad because it is the main feature in order to find some music. Can you help me?Thanks, Stefan

Newbie

Hi, actually I can not enter any search items in the search tab. That is very bad because it is the main feature in order to find some music. Can you help me? Thanks, Stefan

user-removed

Not applicable

517 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Behind the Lyrics doesn't work!

I use last version Spotify (App Store), iPhone 6. I play music from playlist ''Behind the Lyrics: HITS'', but lyrics absent. wth?!

Casual Listener

I use last version Spotify (App Store), iPhone 6. I play music from playlist ''Behind the Lyrics: HITS'', but lyrics absent. wth?!

user-removed

Not applicable

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Won't download tracks unless open

Spotify won't download any playlists, albums or podcasts unless my phone remains unlocked and the app stays open. I've been a subscriber since about 2012 and have had the family plan for about 2 years now, this is a complete deal breaker. I can't jus...

Casual Listener

Spotify won't download any playlists, albums or podcasts unless my phone remains unlocked and the app stays open. I've been a subscriber since about 2012 and have had the family plan for about 2 year...

user-removed

Not applicable

1224 Views

1 replies

0 likes

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  • 1 replies
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Delete download all at once

Hi, Is there a way to delete all the numbers that i have download at once instead of going to each artist seperate and delete the songs one at a time?

Casual Listener

Hi,   Is there a way to delete all the numbers that i have download at once instead of going to each artist seperate and delete the songs one at a time?

user-removed

Not applicable

1776 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! I don't have Radio and personal playlists

for some reason, on the iOS apps (iPhone and iPad), the Radio tab dosn't exists, while i see it on my Mac. Also, it has been 3 weeks, and i didn't receive my personal playlists yet (daily mix, discover weekly etc..). Anyone knows how to fix it?

Regular

for some reason, on the iOS apps (iPhone and iPad), the Radio tab dosn't exists, while i see it on my Mac. Also, it has been 3 weeks, and i didn't receive my personal playlists yet (daily mix, discov...

user-removed

Not applicable

1057 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Daily mixes gone from library

im' on ios 10.2 iphone 6s, please help

Casual Listener

im' on ios 10.2 iphone 6s, please help

user-removed

Not applicable

462 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Fix "WAITING TO DOWNLOAD"

I use Premium User, but when I download, under "download" button is "waiting to download". I have try many way but nothing change. My track between 400-500. And I have 12GB now. Anyone can help me?

Newbie

I use Premium User, but when I download, under "download" button is "waiting to download". I have try many way but nothing change. My track between 400-500. And I have 12GB now. Anyone can help me?

user-removed

Not applicable

5050 Views

1 replies

0 likes

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  • 1 replies
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Music on my mobile device pauses when internet connectivity is restored

Product: iOS 8.4.46 + MacOS 1.0.77.338 Reproduction Steps:
1) Open both the iOS and MacOS apps logged into the same Spotify account. I have a premium subscription but this shouldn't make a difference.
2) On iOS play a song for a few seconds, then pau...

Newbie

Product: iOS 8.4.46 + MacOS 1.0.77.338   Reproduction Steps:
 1) Open both the iOS and MacOS apps logged into the same Spotify account. I have a premium subscription but this shouldn't make a...

674 Views

0 replies

0 likes

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Spotify perfernces

Hi guys. So finally I got my Spotify account in Israel and I’m thrilled! Three problems though: 1. Where’s the radio option? 2. Lyrics - it shows me lyrics and song facts at the same time. How can I watch lyrics only? 3. Preferences - almost all of m...

Visitor

Hi guys. So finally I got my Spotify account in Israel and I’m thrilled! Three problems though:  1. Where’s the radio option?  2. Lyrics - it shows me lyrics and song facts at the same ti...

nandi1956

Regular

1162 Views

3 replies

0 likes

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  • 3 replies
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[Mobile] Voice Control Spotify

It has come to my attention that a lot of my friends have the voice control feature on their Spotify application but I do not. Is there a reason for that? Is it like a beta test for certain users? I would love to have that feature in my Spotify. Woul...

Visitor

It has come to my attention that a lot of my friends have the voice control feature on their Spotify application but I do not. Is there a reason for that? Is it like a beta test for certain users? I ...

Hubo

Community Legend

742 Views

1 replies

0 likes

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  • 1 replies
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Link two accounts

I've had spotify on my phone for two years. I am interested in using it on my mac now and want my playlists to change over. I only have #'s as username but made a new account on the desktop. How can I link my phone's account to my desktop account?

Newbie

I've had spotify on my phone for two years. I am interested in using it on my mac now and want my playlists to change over. I only have #'s as username but made a new account on the desktop. How can ...

Hubo

Community Legend

763 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Slow download speed on WiFi

Hello, my wife and I both have iPhone X on the latest iOS 11.3. We just started using Spotify (came from Apple Music) per recommendations of some trusted YouTube creators. However, we are having really slow download speeds on WiFi. On LTE, it works f...

Newbie

Hello, my wife and I both have iPhone X on the latest iOS 11.3. We just started using Spotify (came from Apple Music) per recommendations of some trusted YouTube creators. However, we are having real...

1612 Views

0 replies

1 likes

  • 1612 Views
  • 0 replies
  • 1 likes

Solved!! Connect vs Airplay

Hi AllI currently have connect working fine with one iOS device hard connected to my amp and another iOS device operating as the remote.I am contemplating purchasing a Harmon Kardon Aura. This speaker is not Connect enabled but it does support Airpla...

Regular

Hi All I currently have connect working fine with one iOS device hard connected to my amp and another iOS device operating as the remote. I am contemplating purchasing a Harmon Kardon Aura. Thi...

pitone84

Casual Listener

21342 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Spotify & Bose Lifestyle ST

I have had the premium Spotify account & my Bose Lifestyle Soundtouch 535 working for nearly a year. The recent update has stopped this. Both applications are the latest versions.Using the Soundtouch app on my iPad the Internet Radio works fine and a...

Casual Listener

I have had the premium Spotify account & my Bose Lifestyle Soundtouch 535 working for nearly a year. The recent update has stopped this. Both applications are the latest versions. Using the Soun...

Shahboom

Newbie

2997 Views

6 replies

1 likes

  • 2997 Views
  • 6 replies
  • 1 likes

Descargas en segundo plano

Hola, tengo un iPhone y para poder descargar las canciones no puedo dejar spotify en segundo plano. Algjna solucion ?

Newbie

Hola, tengo un iPhone y para poder descargar las canciones no puedo dejar spotify en segundo plano. Algjna solucion ? 

fedegp

Newbie

6453 Views

2 replies

5 likes

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  • 2 replies
  • 5 likes

Unable to connect to Spotify app on iphone

When I went to use my Spotify app today I was automatically logged out and unable to log back in. I am able to log in on Spotify.com. I have changed my password, uninstalled and reinstalled app, used my email and tried user name only. Nothing has wor...

Casual Listener

When I went to use my Spotify app today I was automatically logged out and unable to log back in. I am able to log in on Spotify.com. I have changed my password, uninstalled and reinstalled app, used...

Cole2481

Casual Listener

822 Views

2 replies

0 likes

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  • 2 replies
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Iphone is counting as 2 offline devices.

Which is a pain considering you only get 3 devices. I use 3 devices, my PC, my iphone, and my ipad. But since my iphone counts as 2 devices, my PC offline access was withdrawn.

Music Fan

Which is a pain considering you only get 3 devices. I use 3 devices, my PC, my iphone, and my ipad. But since my iphone counts as 2 devices, my PC offline access was withdrawn.

haneybd87

Music Fan

618 Views

2 replies

0 likes

  • 618 Views
  • 2 replies
  • 0 likes

Lose my Premium account

I have a Premium account long ago,Yesterday that i change to use new iphone x, and all apps were transfer to the new phone, but i forgot the password for spotify, then i have request and reset the password.But it seem i am the normal account nowHow t...

Casual Listener

I have a Premium account long ago, Yesterday that i change to use new iphone x, and all apps were transfer to the new phone, but i forgot the password for spotify, then i have request and reset...

Keanu_C

Community Legend

1109 Views

3 replies

0 likes

  • 1109 Views
  • 3 replies
  • 0 likes