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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37166 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102669 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1305 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299149 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125835 Views

19 replies

38 likes

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Playing wrong song on iPhone app

I have had a song saved/downloaded for a while now on both my computer and my phone. Recently, when I try to play the song on my phone, it plays a completely different song but if I play it on my computer it plays the correct song. I tried deleting a...

Visitor

I have had a song saved/downloaded for a while now on both my computer and my phone. Recently, when I try to play the song on my phone, it plays a completely different song but if I play it on my com...

Keanu_C

Community Legend

717 Views

1 replies

0 likes

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Spotify doesn’t download songs unless the app is open

Unless Spotify is open, it doesn’t automatically download songs. I’ve checked my allowed background processes and Spotify is allowed to run. Can you tell me how to let Spotify download automatically without having the app open?

Casual Listener

Unless Spotify is open, it doesn’t automatically download songs. I’ve checked my allowed background processes and Spotify is allowed to run. Can you tell me how to let Spotify download automatically ...

1106 Views

0 replies

6 likes

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Solved!! Shuffle dissapear when I connect Spotify in my Car

I don't know if the problem is in my car or in my iPhone, but.. here is the deal.. When I use spotify normally in my phone (iPhone 6 updated with iOS 11.0.1), i don't have problems with shuffle.. the light on the shuffle sign is green, and when I cha...

Gig Goer

I don't know if the problem is in my car or in my iPhone, but.. here is the deal..   When I use spotify normally in my phone (iPhone 6 updated with iOS 11.0.1), i don't have problems with shuf...

George3011

Casual Listener

42490 Views

23 replies

1 likes

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  • 23 replies
  • 1 likes

Carmode bluetooth trouble

Everytime I connect to my car’s bluetooth, this BS pops up and myself or my passenger lose access to the app. It’s infuriating. Not even the person next to me can search for a song. I’m pretty **bleep** because I pay for premium. How do I turn this c...

Newbie

 Everytime I connect to my car’s bluetooth, this BS pops up and myself or my passenger lose access to the app. It’s infuriating. Not even the person next to me can search for a song. I’m pretty ...

Bethany_Dawn

Community Legend

655 Views

1 replies

0 likes

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How to watch videos?

How do you watch videos on spotify? There’s no where on the app that lets you watch a video?

Newbie

How do you watch videos on spotify? There’s no where on the app that lets you watch a video?

Bethany_Dawn

Community Legend

73995 Views

1 replies

8 likes

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Troubles with log in

Hello , I have a problem with my premium account . I have changed my telephone device and I can’t get premium in it ....tried to log in but the profile its free but I paid this month for tax ! Would you help me ?

Newbie

Hello , I have a problem with my premium account . I have changed my telephone device and I can’t get premium in it ....tried to log in but the profile its free but I paid this month for tax ! Wou...

410 Views

0 replies

0 likes

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Warteliste

Hallo,folgendes Problem: beim Aufrufen der Warteliste wird der aktuelle Titel nicht angezeigt, außerdem: es werden in der Warteliste nur die Titel der aktuellen Playlist angezeigt, wenn ein Titel manuell der Warteliste hinzugefügt, wird dieser nur in...

Casual Listener

Hallo,folgendes Problem: beim Aufrufen der Warteliste wird der aktuelle Titel nicht angezeigt, außerdem: es werden in der Warteliste nur die Titel der aktuellen Playlist angezeigt, wenn ein Titel man...

Krisch58

Casual Listener

738 Views

1 replies

0 likes

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Browse ‘Suggested for you based on xy’

I use the browse feature all the time and it generates lists of songs based on what I’m listening to. I like to see what the list is based on but I only ever see the first 2/3 letters of the artist! I listen to a lot of music so I can identify who it...

Newbie

I use the browse feature all the time and it generates lists of songs based on what I’m listening to. I like to see what the list is based on but I only ever see the first 2/3 letters of the artist! ...

353 Views

0 replies

0 likes

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Superuser Contribution Minha playlist nao baixa

Ola o meu nome é José Figueira e tenho o spotify premium acerca de dois dias e cria poder ouvir musicas offline entao baixei a minha playlist so que o problema é que demora bastanti tempo,como posso resolver? obrigado*snip*

Newbie

Ola o meu nome é José Figueira e tenho o spotify premium acerca de dois dias e cria poder ouvir musicas offline entao baixei a minha playlist so que o problema é que demora bastanti tempo,como posso ...

Melody

Spotify

1393 Views

1 replies

0 likes

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  • 1 replies
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Now Playing and Queue won't show up

I'm trying to see the songs I might have queued in, but I can't see what is in there and the now playing is visible either. And yes I have uninstalled and installed. My phone is on v8.4.38 and IOS 11.2.5.

Newbie

I'm trying to see the songs I might have queued in, but I can't see what is in there and the now playing is visible either. And yes I have uninstalled and installed. My phone is on v8.4.38 and IOS 11...

raeski

Visitor

847 Views

1 replies

0 likes

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  • 1 replies
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Artist don’t appear in library

I have about 1.400 songs downloaded, and when I go to the artists in my library, it doesn’t appear nothing, just tell me to browse, like if i don’t got any songs, but I do

Visitor

I have about 1.400 songs downloaded, and when I go to the artists in my library, it doesn’t appear nothing, just tell me to browse, like if i don’t got any songs, but I do

587 Views

0 replies

0 likes

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[Apple Watch] Now Playing replaces previous track with menu icon?

Hi everyone, i just noticed recently that on my Apple watch series 3 that when I tap on Now Playing, instead of being able to play/pause, advance, and go back, now the go back icon has been replaced by the menu (hamburger) icon! Tapping this shows th...

Casual Listener

Hi everyone,   i just noticed recently that on my Apple watch series 3 that when I tap on Now Playing, instead of being able to play/pause, advance, and go back, now the go back icon has been ...

450 Views

0 replies

0 likes

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Finding a past artist not still in history

I am trying to find album I had played but not downloaded and it is not in my list of artists.Is there a way to view older play history?

Regular

I am trying to find album I had played but not downloaded and it is not in my list of artists.Is there a way to view older play history?

457 Views

0 replies

0 likes

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Certain songs in a created playlist won't play on mobile devices

Having a problem I hope someone can help with. I created a playlist (and also follow several others). I can play the entire playlist no problem on my MacBook Pro, but on my iPhone can only play about half and on iPad, only 4! This is despite the play...

Regular

Having a problem I hope someone can help with.   I created a playlist (and also follow several others).  I can play the entire playlist no problem on my MacBook Pro, but on my iPhone can ...

LuvYaWork

Regular

594 Views

2 replies

0 likes

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  • 2 replies
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[CarPlay] Spotify app on Apple CarPlay works only in unlocked mode

The Spotify App does not startup right, if the Phone is locked. I first have to unlock the phone. Otherwise the album arts are not loaded and the music isn't playing if I select a song. Afterwards I can lock my phone and everything work. But it's sti...

Casual Listener

The Spotify App does not startup right, if the Phone is locked. I first have to unlock the phone. Otherwise the album arts are not loaded and the music isn't playing if I select a song. Afterwards I ...

LouisDeCarufel

Casual Listener

2940 Views

1 replies

1 likes

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Superuser Contribution Google home groups

Hi. I have google cast audio setup at my home. I cant play in the groups to use the multiroom function with Spotify. When i use tidal and other music Apps it works fine but not with Spotify. What can i do? I use Apple products. Thanks, hope somebody ...

Casual Listener

Hi. I have google cast audio setup at my home. I cant play in the groups to use the multiroom function with Spotify. When i use tidal and other music Apps it works fine but not with Spotify. What can...

bandi18

Casual Listener

5686 Views

7 replies

2 likes

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Superuser Contribution Spotify says I'm out of room/ can't save music. Currently I have no songs saved.

Trying to save songs. get the message "all filled up. No more room in your library". I then unsaved every song/ album I had saved. Restarted the app. Restarted my phone. I still get the same error message. Help?I have iPhone 6s. iOS 10.3.2

Newbie

Trying to save songs. get the message "all filled up. No more room in your library". I then unsaved every song/ album I had saved. Restarted the app. Restarted my phone. I still get the same error me...

Prostheticbrain

Casual Listener

1591 Views

2 replies

0 likes

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Solved!! Songs automatically re downloading randomly

Sometimes 1 or more songs randomly start downloading even though they were already downloaded. Anybody have any issues with this and somebody has an explanation?

Newbie

Sometimes 1 or more songs randomly start downloading even though they were already downloaded. Anybody have any issues with this and somebody has an explanation?

abandonedbrain

Newbie

2782 Views

1 replies

1 likes

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  • 1 replies
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Changing personal preferences

Hello guys I’m a new user in Spotify Israel (finally!!). My problem is the recommendations I get are almost 90% percent Israeli music, but I don’t like Israeli music and I don’t know how to change it. Also I can’t seem to find where I add/change my p...

Casual Listener

Hello guys  I’m a new user in Spotify Israel (finally!!). My problem is the recommendations I get are almost 90% percent Israeli music, but I don’t like Israeli music and I don’t know how to ch...

493 Views

0 replies

0 likes

  • 493 Views
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  • 0 likes