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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 51746 Views
  • 16 replies
  • 36 likes
  • 51746 Views
  • 16 replies
  • 36 likes

An error occurred

Hi all, Just tried to use Spotify on my iPad but getting this error message; An error occcured I have tried to uninstall and reinstall. Log in and outTurn wifi on and offHard reset iPad (power button and home held together) iOS 11.2.5Spotify v 8.4.40...

  • Newbie
  • Hi all,   Just tried to use Spotify on my iPad but getting this error message;   An error occcured   I have tried to uninstall and reinstall.  Log in and out Turn wifi on ...
  • 404 Views
  • 0 replies
  • 0 likes
  • 404 Views
  • 0 replies
  • 0 likes

Premium but can’t skip some playlists

I have Spotify Premium but can’t seem to skip songs on certain playlists, whether I have created them or someone else has. In the lock screen mode the forward and backwards arrows don’t work and in the actual playlists that are affected the little ba...

  • Casual Listener
  • I have Spotify Premium but can’t seem to skip songs on certain playlists, whether I have created them or someone else has.  In the lock screen mode the forward and backwards arrows don’t work a...
  • St3phers22
  • Casual Listener
  • 581 Views
  • 2 replies
  • 0 likes
  • 581 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify won't connect to WIFI

Hi, I am a Premium Member and recently I have been unable to connect to Spotify on my Wifi network. However, it works fine when connected to 4G network. What is the fix for this problem?

  • Newbie
  • Hi,    I am a Premium Member and recently I have been unable to connect to Spotify on my Wifi network. However, it works fine when connected to 4G network.    What is the fix ...
  • Kimzip
  • Newbie
  • 2819 Views
  • 2 replies
  • 0 likes
  • 2819 Views
  • 2 replies
  • 0 likes

Solved!! Beats Solo 3 Wireless play button not working on iOS 11 when on Spotify

Hi all, Updated my phone to iOS11 last night and now my bluetooth headphones's play button doesn't seem to respond when on Spotify. Volume buttons do. Tried the same controls on Apple Music and they seem to work perfectly fine. I suppose this will be...

  • Newbie
  • Hi all,   Updated my phone to iOS11 last night and now my bluetooth headphones's play button doesn't seem to respond when on Spotify. Volume buttons do. Tried the same controls on Apple Music ...
  • thomasstanding
  • Newbie
  • 39172 Views
  • 8 replies
  • 1 likes
  • 39172 Views
  • 8 replies
  • 1 likes

[iOS] Lock Screen

Hey guys, I'm having a constant problem for the last week. When I lock my phone with spotify still playing. I'm unable to control anything from the lock screen. I can't pause the song, skip to the next one or go back to a song. I have to physically u...

  • Visitor
  • Hey guys, I'm having a constant problem for the last week. When I lock my phone with spotify still playing. I'm unable to control anything from the lock screen. I can't pause the song, skip to the ne...
  • phan_times
  • Community Legend
  • 645 Views
  • 1 replies
  • 0 likes
  • 645 Views
  • 1 replies
  • 0 likes

Skipping abruptly mid-song to the next

Hi all,Since the Feb 20 update my songs have been skipping mid-song and going to the next song on the playlist. It happens and hen goes away, and can be hard to get through any single song. It could be because I am traveling internationally. This iss...

  • Regular
  • Hi all, Since the Feb 20 update my songs have been skipping mid-song and going to the next song on the playlist. It happens and hen goes away, and can be hard to get through any single song. It coul...
  • Bigbirdlegend
  • Regular
  • 834 Views
  • 2 replies
  • 0 likes
  • 834 Views
  • 2 replies
  • 0 likes

Solved!! Nach Album Wiedergabe stoppen

Hallo,ich habe das Problem, dass wenn ich ein Album höre, Spotify nach dem letzten Titel nicht aufhört zu spielen, sondern mir Lieder aus dem Album Radio wiedergibt. Kann ich das irgendwie abstellen?

  • Casual Listener
  • Hallo, ich habe das Problem, dass wenn ich ein Album höre, Spotify nach dem letzten Titel nicht aufhört zu spielen, sondern mir Lieder aus dem Album Radio wiedergibt. Kann ich das irgendwie abstelle...
  • chuettner
  • Newbie
  • 75865 Views
  • 4 replies
  • 0 likes
  • 75865 Views
  • 4 replies
  • 0 likes

Unable to play a track

Premium subscription, iPhone 8 Plus and playing via Cambridge CXN. I have been been using Spotify for years, but tonight I am struggling to change tracks. If if there is a play list and I touch to play a track. Nothing. It’s just not responding I hav...

  • Casual Listener
  • Premium subscription,  iPhone 8 Plus and playing via Cambridge CXN.    I have been been using Spotify for years, but tonight I am struggling to change tracks.    If if th...
  • Dee-Dee69
  • Newbie
  • 625 Views
  • 2 replies
  • 1 likes
  • 625 Views
  • 2 replies
  • 1 likes

Playing a list of playlists on a mobile device

Recently I created a list of playlists because I have too much music saved for Spotify’s infamous limit. Now I can play this list of multiple playlists on the desktop version at the same time, shuffling them automatically. When I start this on my des...

  • Music Fan
  • Recently I created a list of playlists because I have too much music saved for Spotify’s infamous limit. Now I can play this list of multiple playlists on the desktop version at the same time, shuffl...
  • NLCas8
  • Newbie
  • 429 Views
  • 1 replies
  • 1 likes
  • 429 Views
  • 1 replies
  • 1 likes

Superuser Contribution Waiting to download ... FOREVER !!! grr

Premium Subscriber > Reloaded Spotify App on iPhone 5 >ZERO songs in my playlist - |Downloading ... Waiting to download| - that's it. Nothing happens. 32 gig left on my phone. What the heck?

  • Newbie
  • Premium Subscriber > Reloaded Spotify App on iPhone 5 >ZERO songs in my playlist - |Downloading ... Waiting to download| - that's it. Nothing happens. 32 gig left on my phone. What the heck?
  • Jack
  • Roadie
  • 41925 Views
  • 3 replies
  • 3 likes
  • 41925 Views
  • 3 replies
  • 3 likes

Superuser Contribution Changing the theme of spotify

Hi, Is there an option to change the theme of spotify. The black color is stressing my eyes. Having an option to change the background color will be a great option. This might be the only reason why I would go back to iTunes. The background is very p...

  • Casual Listener
  • Hi,    Is there an option to change the theme of spotify. The black color is stressing my eyes. Having an option to change the background color will be a great option. This might be the o...
  • Jack
  • Roadie
  • 76687 Views
  • 1 replies
  • 130 likes
  • 76687 Views
  • 1 replies
  • 130 likes

New iPad seems to have cancelled my premium account...

Ok, so i've just gotten a new iPad, and i already have a macbook and an iphone i use spotify on, for which I have a premium account. But now all of a sudden i started hearing ads, and it seems i've been switched to the Free account. I says so on all ...

  • Newbie
  •   Ok, so i've just gotten a new iPad, and i already have a macbook and an iphone i use spotify on, for which I have a premium account. But now all of a sudden i started hearing ads, and it seem...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Soundhound list to spotify

Hello, I have almost 200 results in my soundhound file. I started the connection towards spotify, but only songs that I searched AFTER the connection towards spotify are updated to the Soundhound playlist in spotify... I already tried https://communi...

  • Newbie
  • Hello,   I have almost 200 results in my soundhound file. I started the connection towards spotify, but only songs that I searched AFTER the connection towards spotify are updated to the Sound...
  • whjacq
  • Casual Listener
  • 1372 Views
  • 1 replies
  • 1 likes
  • 1372 Views
  • 1 replies
  • 1 likes

Spotify on my iPhone skips songs. Why?

Hi Team and Community. I have the iPhone 8 and the latest version of Spotify. For some reason, the Spotify app will randomly start skipping songs and not play them in full. I skip further into the song, I reset the app, I delete the app and redownloa...

  • Newbie
  • Hi Team and Community.    I have the iPhone 8 and the latest version of Spotify. For some reason, the Spotify app will randomly start skipping songs and not play them in full. I skip furt...
  • 968 Views
  • 0 replies
  • 2 likes
  • 968 Views
  • 0 replies
  • 2 likes

interface different

Two different accounts logged into the same app but interface is totally different in each account. Anyone know how to change this?

  • Newbie
  • Two different accounts logged into the same app but interface is totally different in each account. Anyone know how to change this?
  • Craigaradke
  • Newbie
  • 440 Views
  • 2 replies
  • 0 likes
  • 440 Views
  • 2 replies
  • 0 likes

Google Cast speakers sometimes don't show in Devices list

I've done some Googling on this, and haven't seen anyone post about a particular and annoying problem I'm having: On my wifi network at home, I have several possible network speakers to use for Spotify playback:- Sony SRS x77, Sony SRSZR5 (both Spoti...

  • Newbie
  • I've done some Googling on this, and haven't seen anyone post about a particular and annoying problem I'm having:   On my wifi network at home, I have several possible network speakers to use ...
  • ehp1
  • Newbie
  • 1441 Views
  • 3 replies
  • 9 likes
  • 1441 Views
  • 3 replies
  • 9 likes

Solved!! Playlists on iPhone

Does anybody know how can I rearrange my playlists by Artist and not Date Added on the iPhone app ? I've tried everything and got nowhere. I've already tried rearranging it in the desktop version, but it is still arranged by Date Added on my phone.He...

  • Newbie
  • Does anybody know how can I rearrange my playlists by Artist and not Date Added on the iPhone app ? I've tried everything and got nowhere. I've already tried rearranging it in the desktop versio...
  • Neptune1029
  • Newbie
  • 835 Views
  • 5 replies
  • 0 likes
  • iphone
  • 835 Views
  • 5 replies
  • 0 likes

New music friday

You are ment to update new music friday at 12:00, you never fail to do this but you have this time spotify !! Very unhappy

  • Newbie
  • You are ment to update new music friday at 12:00, you never fail to do this but you have this time spotify !! Very unhappy 
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

SOLVED: Common problem with playing local files on mobile

Hi there, yesterday I got an OST I ordered and imported the CD files on my Mac via iTunes, then then created a playlist in Spotify and moved the files there. I turned on "Download" but it looks like the files were not really "downloaded", the button ...

  • Newbie
  • Hi there,   yesterday I got an OST I ordered and imported the CD files on my Mac via iTunes, then then created a playlist in Spotify and moved the files there.  I turned on "Download" bu...
  • zpeppp
  • Newbie
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

song length (time keeper)

Something has caused the "time passed" & "time remaining" feature to disappear after a few seconds when playing songs from my playlist. Can I adjust this so it stays on again? Any way to make it bigger, too? I got the iPhone 6+ hoping it would be lar...

  • Newbie
  • Something has caused the "time passed" & "time remaining" feature to disappear after a few seconds when playing songs from my playlist. Can I adjust this so it stays on again? Any way to make it ...
  • BerniceOP
  • Newbie
  • 5778 Views
  • 17 replies
  • 13 likes
  • 5778 Views
  • 17 replies
  • 13 likes