Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
73792 Views
16 replies
37 likes

73792 Views
16 replies
37 likes

Solved!! Lockscreen widget iOS 11

Hi, I've been running iOS 11 beta on my iPhone 7 the last few days and I've just noticed that when playing Spotify the lockscreen widget is no longer full screen... Now I'm aware iOS 11 is still in the beta phase and potentially things aren't set in ...

Jonspittle
Music Fan
Hi, I've been running iOS 11 beta on my iPhone 7 the last few days and I've just noticed that when playing Spotify the lockscreen widget is no longer full screen... Now I'm aw...
2017-08-23 12:35:22 PM
2018-03-08 1:26:10 PM
Jonspittle
Music Fan
85509 Views
24 replies
0 likes

85509 Views
24 replies
0 likes

CANNOT DOWNLOAD ANY SONGS

My spotify can’t downloading any songs. It just “waiting for downloding” but, i have been waiting for an hour and the songs haven’t downloaded. What should i do now?

danildwinanda
Casual Listener
My spotify can’t downloading any songs. It just “waiting for downloding” but, i have been waiting for an hour and the songs haven’t downloaded. What should i do now?
2018-03-06 7:37:29 AM
2018-03-08 1:05:51 AM
danildwinanda
Casual Listener
687 Views
2 replies
0 likes

687 Views
2 replies
0 likes

Local files not showing up on iPhone

Hello, I have an iTunes album that I have been trying to import onto Spotify for a while now. The songs show up on my Spotify's local files section but the problem is when I move this to a playlist the songs don't even show up on my iPhone. I have a ...

mtaha01
Newbie
Hello, I have an iTunes album that I have been trying to import onto Spotify for a while now. The songs show up on my Spotify's local files section but the problem is when I move this to a playlist t...
2017-10-07 2:57:57 AM
2018-03-07 12:39:42 AM
eweekly
Newbie
6575 Views
8 replies
0 likes

6575 Views
8 replies
0 likes

Download Folder Missing

Hello,Why doesn't my iPhone app have a "Downloads" folder? My friend has a folder that shows all her downloaded songs or albums. I have to manually search each song I want to hear and I'd rather have all my downloaded songs in one place.

eharris1
Newbie
Hello, Why doesn't my iPhone app have a "Downloads" folder? My friend has a folder that shows all her downloaded songs or albums. I have to manually search each song I want to hear and I'd rather ...
2017-08-25 7:08:29 AM
2018-03-07 11:34:49 PM
Jillyfern
Casual Listener
2893 Views
8 replies
6 likes

2893 Views
8 replies
6 likes

Solved!! Spotify app not working after iOS 11.2 update.

I've been using Spotify app for very long. Today I updated my iPhone 7 to iOS 11.2 and suddenly the app seems to be unfunctional. All what now happens is it will show me only white blank screen at the startup and after like 4-5 seconds automatically ...

MukhMota
Newbie
I've been using Spotify app for very long. Today I updated my iPhone 7 to iOS 11.2 and suddenly the app seems to be unfunctional. All what now happens is it will show me only white blank screen ...
2017-12-11 9:55:43 AM
2018-03-07 7:51:05 PM
Alexandrand
Newbie
8041 Views
2 replies
1 likes

8041 Views
2 replies
1 likes

Playlist doesn't show local files on iPhone

I've imported my local files, and added them to a playlist. They're m4a, and play just fine on my desktop. When I launch Spotify on my iPhone, the playlist shows up but no songs are there and there's no option to play the playlist. I've tried all the...

bobharbison
Regular
I've imported my local files, and added them to a playlist. They're m4a, and play just fine on my desktop. When I launch Spotify on my iPhone, the playlist shows up but no songs are there and there's...
2018-03-04 7:53:17 PM
2018-03-07 5:13:24 PM
bobharbison
Regular
11811 Views
5 replies
6 likes

11811 Views
5 replies
6 likes

Spotify disabled while on bluetooth

My carstereo got a built-in spotify app, in there I can't search for songs or artists, only being able to browse through existing playlists and discover etc (which I do understand, from a car-safety point of view) So, when I connect my phone to my ca...

catch82
Casual Listener
My carstereo got a built-in spotify app, in there I can't search for songs or artists, only being able to browse through existing playlists and discover etc (which I do understand, from a car-safety ...
2018-02-23 12:41:21 PM
2018-03-07 2:38:22 PM
catch82
Casual Listener
709 Views
1 replies
0 likes

709 Views
1 replies
0 likes

Uploading a song from a playlist that is an advert

Are there any restrictions in uploading a short radio style advert as song/mp3 file and including it in a playlist?

britishrowing
Newbie
Are there any restrictions in uploading a short radio style advert as song/mp3 file and including it in a playlist?
2018-03-07 10:42:56 AM
252 Views
0 replies
0 likes

252 Views
0 replies
0 likes

Solved!! Can't log in after 14 days in foreign country

I have recently moved to the USA from Ireland and can now not log into my Spotify account as it says I am unable to do so in a foreign country after 14 days. I will be travelling between USA and Ireland and need to use my Spotify in both regions. How...

GrainneNYC
Newbie
I have recently moved to the USA from Ireland and can now not log into my Spotify account as it says I am unable to do so in a foreign country after 14 days. I will be travelling between ...
2014-10-14 10:50:55 PM
2018-03-07 5:47:03 AM
Beto1818
Newbie
11183 Views
6 replies
0 likes

11183 Views
6 replies
0 likes

Spotify app crashing, no longer logging in through facebook and have no access to music

For some reason when I went to load Spotify up for music on my work commute today, it was logged out and the app continuously kept crashing. I use my iPhone 8+ with Apple car play in one of my cars, and use it also to stream to my Xbox/ps4. Up until ...

AstralAnomaly
Newbie
For some reason when I went to load Spotify up for music on my work commute today, it was logged out and the app continuously kept crashing. I use my iPhone 8+ with Apple car play in one of my cars, ...
2018-03-06 9:40:13 PM
437 Views
0 replies
0 likes

437 Views
0 replies
0 likes

Solved!! Can't remote my iPad's sound intensity in Spotify from my iPhone

I can remote everything from my iPhone while i listening Spotify for pc but i can not remote Spotify for iPad. Its working with pause, stop or change the songs or playlist but cant change the sound intensity. And also if i pause a song for a little t...

aniloguz19
Casual Listener
I can remote everything from my iPhone while i listening Spotify for pc but i can not remote Spotify for iPad. Its working with pause, stop or change the songs or playlist but cant change the sound i...
2018-03-05 2:42:16 PM
2018-03-06 12:17:54 PM
MattSuda
Spotify Star
3019 Views
3 replies
0 likes

3019 Views
3 replies
0 likes

No Longer able to shuffle music folders??

I thought it was a primuim problem, or an update with my phone/app (Updated my phone and app) but i used to be able to shuffle my music from any folder/Sub folder i created. am i missing something??

Deeyawn
Newbie
I thought it was a primuim problem, or an update with my phone/app (Updated my phone and app) but i used to be able to shuffle my music from any folder/Sub folder i created. am i missing something??&...
2017-04-13 10:50:33 PM
2018-03-06 9:56:08 AM
user-removed
Not applicable
866 Views
4 replies
2 likes
shuffle

866 Views
4 replies
2 likes

Downloading albums not selected for download

I have reinstalled the app a few times and always happens the same, it keeps downloading albums that I don’t have selected for download and then I end up reaching the limit and not having the ones I selected to download.This happens for some time, ev...

Nuno74
Newbie
I have reinstalled the app a few times and always happens the same, it keeps downloading albums that I don’t have selected for download and then I end up reaching the limit and not having the ones I ...
2018-03-04 12:28:14 AM
2018-03-06 5:23:40 AM
user-removed
Not applicable
388 Views
1 replies
0 likes

388 Views
1 replies
0 likes

70% de canciones en listas en gris

Hola,Migre a un nuevo iphone. Baje el app de iCloud. Al iniciar sesion pude notar que la mayoria de canciones estaba en gris y no se pueden reproducir. No es un tema de licencia porque puedo agregar las mismas canciones. He reinstalado el app pero el...

saovv
Newbie
Hola, Migre a un nuevo iphone. Baje el app de iCloud. Al iniciar sesion pude notar que la mayoria de canciones estaba en gris y no se pueden reproducir. No es un tema de licencia porque puedo agrega...
2018-03-06 1:01:07 AM
1149 Views
0 replies
3 likes

1149 Views
0 replies
3 likes

Stations on PC App Bug

When I go to add MY playlist to make a station, it refuses to play or list any song I actually have in that station, but instead plays the genre and not the playlists! It also never does get to the actual playlist. I scrolled down, played the song, s...

kyteroo
Regular
When I go to add MY playlist to make a station, it refuses to play or list any song I actually have in that station, but instead plays the genre and not the playlists! It also never does get to the a...
2018-03-05 12:47:29 AM
378 Views
0 replies
0 likes

378 Views
0 replies
0 likes

Settings and profile buttons non clickable on iPhone SE

Settings icon and user profile settings and almost impossible to hit in 4 inch iPhone SE.

mellopl
Newbie
Settings icon and user profile settings and almost impossible to hit in 4 inch iPhone SE.
2018-03-05 10:34:27 PM
317 Views
0 replies
0 likes

317 Views
0 replies
0 likes

Last song in queue not showing up

the last song in my queue won’t show up, i’ve tried deleting the app and logging in again and it won’t work. if anyone knows how to help it would be appreciated!

rachellatimer
Newbie
the last song in my queue won’t show up, i’ve tried deleting the app and logging in again and it won’t work. if anyone knows how to help it would be appreciated!
2018-03-05 7:58:49 PM
633 Views
0 replies
10 likes

633 Views
0 replies
10 likes

Playback notification not working

When playing a song the playback is staying at 0:00 on the lock screen and notification centre. Even skipping songs doesn’t help. Screenshot is 10 seconds into the song. It works in control panel. iPhone XiOS 11.2.6

joexn
Newbie
When playing a song the playback is staying at 0:00 on the lock screen and notification centre. Even skipping songs doesn’t help. Screenshot is 10 seconds into the song. It works in co...
2018-03-05 6:31:16 PM
262 Views
0 replies
0 likes

262 Views
0 replies
0 likes

Podcasts on Ipad

Has there been, or can we get, any update on when we can expect podcasts to show up on the iPad app? It's frustrating that they show up on all my other devices. I know the trick to start it on your phone and then pull it up on the iPad, but this only...

ijc3d
Newbie
Has there been, or can we get, any update on when we can expect podcasts to show up on the iPad app? It's frustrating that they show up on all my other devices. I know the trick to start ...
2018-03-05 4:57:41 PM
617 Views
0 replies
0 likes

617 Views
0 replies
0 likes

Spotify app says offline

On both my wife and my iPhones, Spotify constantly says it’s offline, or goes so slowly it won’t play a single song. Every other app on my phone works fine during this time including internet access. Is there a setting on our account we need to chang...

Ptgt20
Casual Listener
On both my wife and my iPhones, Spotify constantly says it’s offline, or goes so slowly it won’t play a single song. Every other app on my phone works fine during this time including internet access....
2018-03-03 8:12:40 PM
2018-03-05 3:23:38 PM
jennawats
Music Fan
5095 Views
5 replies
0 likes

5095 Views
5 replies
0 likes

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