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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238630 Views

27 replies

5 likes

  • 238630 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

120063 Views

118 replies

13 likes

Other
  • 120063 Views
  • 118 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2753 Views

0 replies

0 likes

iOS
  • 2753 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305895 Views

62 replies

16 likes

  • 305895 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131112 Views

19 replies

38 likes

  • 131112 Views
  • 19 replies
  • 38 likes

Solved!! I don't have Radio and personal playlists

for some reason, on the iOS apps (iPhone and iPad), the Radio tab dosn't exists, while i see it on my Mac. Also, it has been 3 weeks, and i didn't receive my personal playlists yet (daily mix, discover weekly etc..). Anyone knows how to fix it?

Regular

for some reason, on the iOS apps (iPhone and iPad), the Radio tab dosn't exists, while i see it on my Mac. Also, it has been 3 weeks, and i didn't receive my personal playlists yet (daily mix, discov...

user-removed

Not applicable

1074 Views

6 replies

0 likes

  • 1074 Views
  • 6 replies
  • 0 likes

Daily mixes gone from library

im' on ios 10.2 iphone 6s, please help

Casual Listener

im' on ios 10.2 iphone 6s, please help

user-removed

Not applicable

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Fix "WAITING TO DOWNLOAD"

I use Premium User, but when I download, under "download" button is "waiting to download". I have try many way but nothing change. My track between 400-500. And I have 12GB now. Anyone can help me?

Newbie

I use Premium User, but when I download, under "download" button is "waiting to download". I have try many way but nothing change. My track between 400-500. And I have 12GB now. Anyone can help me?

user-removed

Not applicable

5057 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Music on my mobile device pauses when internet connectivity is restored

Product: iOS 8.4.46 + MacOS 1.0.77.338 Reproduction Steps:
1) Open both the iOS and MacOS apps logged into the same Spotify account. I have a premium subscription but this shouldn't make a difference.
2) On iOS play a song for a few seconds, then pau...

Newbie

Product: iOS 8.4.46 + MacOS 1.0.77.338   Reproduction Steps:
 1) Open both the iOS and MacOS apps logged into the same Spotify account. I have a premium subscription but this shouldn't make a...

679 Views

0 replies

0 likes

  • 679 Views
  • 0 replies
  • 0 likes

Spotify perfernces

Hi guys. So finally I got my Spotify account in Israel and I’m thrilled! Three problems though: 1. Where’s the radio option? 2. Lyrics - it shows me lyrics and song facts at the same time. How can I watch lyrics only? 3. Preferences - almost all of m...

Visitor

Hi guys. So finally I got my Spotify account in Israel and I’m thrilled! Three problems though:  1. Where’s the radio option?  2. Lyrics - it shows me lyrics and song facts at the same ti...

nandi1956

Regular

1174 Views

3 replies

0 likes

  • 1174 Views
  • 3 replies
  • 0 likes

[Mobile] Voice Control Spotify

It has come to my attention that a lot of my friends have the voice control feature on their Spotify application but I do not. Is there a reason for that? Is it like a beta test for certain users? I would love to have that feature in my Spotify. Woul...

Visitor

It has come to my attention that a lot of my friends have the voice control feature on their Spotify application but I do not. Is there a reason for that? Is it like a beta test for certain users? I ...

Hubo

Community Legend

747 Views

1 replies

0 likes

  • 747 Views
  • 1 replies
  • 0 likes

Link two accounts

I've had spotify on my phone for two years. I am interested in using it on my mac now and want my playlists to change over. I only have #'s as username but made a new account on the desktop. How can I link my phone's account to my desktop account?

Newbie

I've had spotify on my phone for two years. I am interested in using it on my mac now and want my playlists to change over. I only have #'s as username but made a new account on the desktop. How can ...

Hubo

Community Legend

771 Views

1 replies

0 likes

  • 771 Views
  • 1 replies
  • 0 likes

Slow download speed on WiFi

Hello, my wife and I both have iPhone X on the latest iOS 11.3. We just started using Spotify (came from Apple Music) per recommendations of some trusted YouTube creators. However, we are having really slow download speeds on WiFi. On LTE, it works f...

Newbie

Hello, my wife and I both have iPhone X on the latest iOS 11.3. We just started using Spotify (came from Apple Music) per recommendations of some trusted YouTube creators. However, we are having real...

1619 Views

0 replies

1 likes

  • 1619 Views
  • 0 replies
  • 1 likes

Solved!! Connect vs Airplay

Hi AllI currently have connect working fine with one iOS device hard connected to my amp and another iOS device operating as the remote.I am contemplating purchasing a Harmon Kardon Aura. This speaker is not Connect enabled but it does support Airpla...

Regular

Hi All I currently have connect working fine with one iOS device hard connected to my amp and another iOS device operating as the remote. I am contemplating purchasing a Harmon Kardon Aura. Thi...

pitone84

Casual Listener

21411 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Spotify & Bose Lifestyle ST

I have had the premium Spotify account & my Bose Lifestyle Soundtouch 535 working for nearly a year. The recent update has stopped this. Both applications are the latest versions.Using the Soundtouch app on my iPad the Internet Radio works fine and a...

Casual Listener

I have had the premium Spotify account & my Bose Lifestyle Soundtouch 535 working for nearly a year. The recent update has stopped this. Both applications are the latest versions. Using the Soun...

Shahboom

Newbie

3021 Views

6 replies

1 likes

  • 3021 Views
  • 6 replies
  • 1 likes

Descargas en segundo plano

Hola, tengo un iPhone y para poder descargar las canciones no puedo dejar spotify en segundo plano. Algjna solucion ?

Newbie

Hola, tengo un iPhone y para poder descargar las canciones no puedo dejar spotify en segundo plano. Algjna solucion ? 

fedegp

Newbie

6463 Views

2 replies

5 likes

  • 6463 Views
  • 2 replies
  • 5 likes

Unable to connect to Spotify app on iphone

When I went to use my Spotify app today I was automatically logged out and unable to log back in. I am able to log in on Spotify.com. I have changed my password, uninstalled and reinstalled app, used my email and tried user name only. Nothing has wor...

Casual Listener

When I went to use my Spotify app today I was automatically logged out and unable to log back in. I am able to log in on Spotify.com. I have changed my password, uninstalled and reinstalled app, used...

Cole2481

Casual Listener

827 Views

2 replies

0 likes

  • 827 Views
  • 2 replies
  • 0 likes

Iphone is counting as 2 offline devices.

Which is a pain considering you only get 3 devices. I use 3 devices, my PC, my iphone, and my ipad. But since my iphone counts as 2 devices, my PC offline access was withdrawn.

Music Fan

Which is a pain considering you only get 3 devices. I use 3 devices, my PC, my iphone, and my ipad. But since my iphone counts as 2 devices, my PC offline access was withdrawn.

haneybd87

Music Fan

624 Views

2 replies

0 likes

  • 624 Views
  • 2 replies
  • 0 likes

Lose my Premium account

I have a Premium account long ago,Yesterday that i change to use new iphone x, and all apps were transfer to the new phone, but i forgot the password for spotify, then i have request and reset the password.But it seem i am the normal account nowHow t...

Casual Listener

I have a Premium account long ago, Yesterday that i change to use new iphone x, and all apps were transfer to the new phone, but i forgot the password for spotify, then i have request and reset...

Keanu_C

Community Legend

1117 Views

3 replies

0 likes

  • 1117 Views
  • 3 replies
  • 0 likes

Solved!! "An Error Occured: Try Again" Message Everywhere. App nearly unusable. [Version 1.0.0.3251]

Hello, After upgrading to Spotify version 1.0.0.3251, I have had numerous issues with connecting, searching, and playing music as a Premium user. No matter what I do, whether it is under Browse, Discover, Radio, Search, Playlists, or my own user prof...

Casual Listener

Hello,   After upgrading to Spotify version 1.0.0.3251, I have had numerous issues with connecting, searching, and playing music as a Premium user. No matter what I do, whether it is under B...

Mikkel_

Newbie

180306 Views

49 replies

2 likes

  • 180306 Views
  • 49 replies
  • 2 likes

WLAN / wifi gets offline if I Start Spotify

Hi together,I have a iPad with IOS 11 and it works very well. The only Problem is when it Start Spotify the wifi network gets off. It its only by Spotify. After that, the wifi on the iPad is searching for the network access. BR Christian

Casual Listener

Hi together, I have a iPad with IOS 11 and it works very well. The only Problem is when it Start Spotify the wifi network gets off. It its only by Spotify. After that, the wifi on the iPad is sear...

ToltecDragon

Newbie

718 Views

1 replies

0 likes

  • 718 Views
  • 1 replies
  • 0 likes

Can't install Spotify on my Iphone (iOS 7)

When I try to download the app at the Apple Store, I get a message saying that it is only available for iOS 8. I have iOS 7.1.2.How do I install it? Can't I get a previous version?

Newbie

When I try to download the app at the Apple Store, I get a message saying that it is only available for iOS 8. I have iOS 7.1.2. How do I install it? Can't I get a previous version?

Keanu_C

Community Legend

2708 Views

2 replies

2 likes

iOS 7.1.2
  • 2708 Views
  • 2 replies
  • 2 likes

Im the only one with this problem?

Hello. I have spotify premium, all stuff are cool but recently some of the songs which I search are unavailable, most of them. For example Six Days War (Mahmut Orhan Remix) by Colonel Bagshot. I really like this song and i cant enjoy it

Newbie

Hello. I have spotify premium, all stuff are cool but recently some of the songs which I search are unavailable, most of them. For example Six Days War (Mahmut Orhan Remix) by Colonel Bagshot. &...

Keanu_C

Community Legend

750 Views

1 replies

0 likes

  • 750 Views
  • 1 replies
  • 0 likes

Syncing local files

So I cannot sync local files to my iPhone. I realized the reason is that I'm using the school's wifi which is a shared network because when I went back to my country, I was able to sync them on my private network without any problem. So, I changed th...

Regular

So I cannot sync local files to my iPhone. I realized the reason is that I'm using the school's wifi which is a shared network because when I went back to my country, I was able to sync them on my pr...

563 Views

0 replies

0 likes

  • 563 Views
  • 0 replies
  • 0 likes

Premium

My money was taken but premium not approved

Visitor

My money was taken but premium not approved

Bittencourt

Spotify Star

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes