Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
44504 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
110402 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
439173 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302445 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I'm a premium user, and for some reason, my music now has Genius lyrics and other info about the songs. It is incredibly distracting. I figured out how to swipe up on it and get rid of it, but it's only temporary. Is there a way to permanently turn i...
I'm a premium user, and for some reason, my music now has Genius lyrics and other info about the songs. It is incredibly distracting. I figured out how to swipe up on it and get rid of it, but it's o...
Community Legend
14195 Views
11 replies
2 likes
Very infuriating - won't play some songs over chromecast but plays others fine on app. Same issue across ipad, iPhone, MacBook and a google phone of my lads. When songs wont play, progress at jumps in stages (too fast). Always same songs. Very perple...
Very infuriating - won't play some songs over chromecast but plays others fine on app. Same issue across ipad, iPhone, MacBook and a google phone of my lads. When songs wont play, progress at jumps i...
Newbie
1640 Views
2 replies
1 likes
I cant turn off shuffle play, I've looked at other things and tips, and there is no 'i' anywhere, even when my track is playing. There seems to be no way to do this. I am on an iPhone if that matters. I DO NOT HAVE PREMIUM!
I cant turn off shuffle play, I've looked at other things and tips, and there is no 'i' anywhere, even when my track is playing. There seems to be no way to do this. I am on an iPhone if that matter...
Newbie
11756 Views
3 replies
1 likes
Regardless of my opinion towards how pointless the feature is and how little people are going to use it, I can't even use it. My internet connection is just fine and my microphone isn't broken but I'll say "Play top hits" and it will say that it didn...
Regardless of my opinion towards how pointless the feature is and how little people are going to use it, I can't even use it. My internet connection is just fine and my microphone isn't broken but I'...
Not applicable
1848 Views
1 replies
0 likes
I have had a song saved/downloaded for a while now on both my computer and my phone. Recently, when I try to play the song on my phone, it plays a completely different song but if I play it on my computer it plays the correct song. I tried deleting a...
I have had a song saved/downloaded for a while now on both my computer and my phone. Recently, when I try to play the song on my phone, it plays a completely different song but if I play it on my com...
Community Legend
725 Views
1 replies
0 likes
Unless Spotify is open, it doesn’t automatically download songs. I’ve checked my allowed background processes and Spotify is allowed to run. Can you tell me how to let Spotify download automatically without having the app open?
Unless Spotify is open, it doesn’t automatically download songs. I’ve checked my allowed background processes and Spotify is allowed to run. Can you tell me how to let Spotify download automatically ...
1120 Views
0 replies
6 likes
I don't know if the problem is in my car or in my iPhone, but.. here is the deal.. When I use spotify normally in my phone (iPhone 6 updated with iOS 11.0.1), i don't have problems with shuffle.. the light on the shuffle sign is green, and when I cha...
I don't know if the problem is in my car or in my iPhone, but.. here is the deal.. When I use spotify normally in my phone (iPhone 6 updated with iOS 11.0.1), i don't have problems with shuf...
Casual Listener
42757 Views
23 replies
1 likes
Everytime I connect to my car’s bluetooth, this BS pops up and myself or my passenger lose access to the app. It’s infuriating. Not even the person next to me can search for a song. I’m pretty **bleep** because I pay for premium. How do I turn this c...
Everytime I connect to my car’s bluetooth, this BS pops up and myself or my passenger lose access to the app. It’s infuriating. Not even the person next to me can search for a song. I’m pretty ...
Community Legend
665 Views
1 replies
0 likes
How do you watch videos on spotify? There’s no where on the app that lets you watch a video?
How do you watch videos on spotify? There’s no where on the app that lets you watch a video?
Community Legend
74011 Views
1 replies
8 likes
Hello , I have a problem with my premium account . I have changed my telephone device and I can’t get premium in it ....tried to log in but the profile its free but I paid this month for tax ! Would you help me ?
Hello , I have a problem with my premium account . I have changed my telephone device and I can’t get premium in it ....tried to log in but the profile its free but I paid this month for tax ! Wou...
415 Views
0 replies
0 likes
Hallo,folgendes Problem: beim Aufrufen der Warteliste wird der aktuelle Titel nicht angezeigt, außerdem: es werden in der Warteliste nur die Titel der aktuellen Playlist angezeigt, wenn ein Titel manuell der Warteliste hinzugefügt, wird dieser nur in...
Hallo,folgendes Problem: beim Aufrufen der Warteliste wird der aktuelle Titel nicht angezeigt, außerdem: es werden in der Warteliste nur die Titel der aktuellen Playlist angezeigt, wenn ein Titel man...
Casual Listener
749 Views
1 replies
0 likes
I use the browse feature all the time and it generates lists of songs based on what I’m listening to. I like to see what the list is based on but I only ever see the first 2/3 letters of the artist! I listen to a lot of music so I can identify who it...
I use the browse feature all the time and it generates lists of songs based on what I’m listening to. I like to see what the list is based on but I only ever see the first 2/3 letters of the artist! ...
359 Views
0 replies
0 likes
Ola o meu nome é José Figueira e tenho o spotify premium acerca de dois dias e cria poder ouvir musicas offline entao baixei a minha playlist so que o problema é que demora bastanti tempo,como posso resolver? obrigado*snip*
Ola o meu nome é José Figueira e tenho o spotify premium acerca de dois dias e cria poder ouvir musicas offline entao baixei a minha playlist so que o problema é que demora bastanti tempo,como posso ...
Spotify
1399 Views
1 replies
0 likes
I'm trying to see the songs I might have queued in, but I can't see what is in there and the now playing is visible either. And yes I have uninstalled and installed. My phone is on v8.4.38 and IOS 11.2.5.
I'm trying to see the songs I might have queued in, but I can't see what is in there and the now playing is visible either. And yes I have uninstalled and installed. My phone is on v8.4.38 and IOS 11...
Visitor
855 Views
1 replies
0 likes
I have about 1.400 songs downloaded, and when I go to the artists in my library, it doesn’t appear nothing, just tell me to browse, like if i don’t got any songs, but I do
I have about 1.400 songs downloaded, and when I go to the artists in my library, it doesn’t appear nothing, just tell me to browse, like if i don’t got any songs, but I do
595 Views
0 replies
0 likes
Hi everyone, i just noticed recently that on my Apple watch series 3 that when I tap on Now Playing, instead of being able to play/pause, advance, and go back, now the go back icon has been replaced by the menu (hamburger) icon! Tapping this shows th...
Hi everyone, i just noticed recently that on my Apple watch series 3 that when I tap on Now Playing, instead of being able to play/pause, advance, and go back, now the go back icon has been ...
453 Views
0 replies
0 likes
I am trying to find album I had played but not downloaded and it is not in my list of artists.Is there a way to view older play history?
I am trying to find album I had played but not downloaded and it is not in my list of artists.Is there a way to view older play history?
460 Views
0 replies
0 likes
Having a problem I hope someone can help with. I created a playlist (and also follow several others). I can play the entire playlist no problem on my MacBook Pro, but on my iPhone can only play about half and on iPad, only 4! This is despite the play...
Having a problem I hope someone can help with. I created a playlist (and also follow several others). I can play the entire playlist no problem on my MacBook Pro, but on my iPhone can ...
Regular
604 Views
2 replies
0 likes
The Spotify App does not startup right, if the Phone is locked. I first have to unlock the phone. Otherwise the album arts are not loaded and the music isn't playing if I select a song. Afterwards I can lock my phone and everything work. But it's sti...
The Spotify App does not startup right, if the Phone is locked. I first have to unlock the phone. Otherwise the album arts are not loaded and the music isn't playing if I select a song. Afterwards I ...
Casual Listener
2962 Views
1 replies
1 likes
Someone please tell me how to contact Spotify! I have a question about my account!
Someone please tell me how to contact Spotify! I have a question about my account!
Newbie
3946 Views
4 replies
0 likes
