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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233550 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115075 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2440 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304244 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129847 Views

19 replies

38 likes

  • 129847 Views
  • 19 replies
  • 38 likes

Solved!! "An Error Occured: Try Again" Message Everywhere. App nearly unusable. [Version 1.0.0.3251]

Hello, After upgrading to Spotify version 1.0.0.3251, I have had numerous issues with connecting, searching, and playing music as a Premium user. No matter what I do, whether it is under Browse, Discover, Radio, Search, Playlists, or my own user prof...

Casual Listener

Hello,   After upgrading to Spotify version 1.0.0.3251, I have had numerous issues with connecting, searching, and playing music as a Premium user. No matter what I do, whether it is under B...

Mikkel_

Newbie

180057 Views

49 replies

2 likes

  • 180057 Views
  • 49 replies
  • 2 likes

WLAN / wifi gets offline if I Start Spotify

Hi together,I have a iPad with IOS 11 and it works very well. The only Problem is when it Start Spotify the wifi network gets off. It its only by Spotify. After that, the wifi on the iPad is searching for the network access. BR Christian

Casual Listener

Hi together, I have a iPad with IOS 11 and it works very well. The only Problem is when it Start Spotify the wifi network gets off. It its only by Spotify. After that, the wifi on the iPad is sear...

ToltecDragon

Newbie

715 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't install Spotify on my Iphone (iOS 7)

When I try to download the app at the Apple Store, I get a message saying that it is only available for iOS 8. I have iOS 7.1.2.How do I install it? Can't I get a previous version?

Newbie

When I try to download the app at the Apple Store, I get a message saying that it is only available for iOS 8. I have iOS 7.1.2. How do I install it? Can't I get a previous version?

Keanu_C

Community Legend

2699 Views

2 replies

2 likes

iOS 7.1.2
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  • 2 replies
  • 2 likes

Im the only one with this problem?

Hello. I have spotify premium, all stuff are cool but recently some of the songs which I search are unavailable, most of them. For example Six Days War (Mahmut Orhan Remix) by Colonel Bagshot. I really like this song and i cant enjoy it

Newbie

Hello. I have spotify premium, all stuff are cool but recently some of the songs which I search are unavailable, most of them. For example Six Days War (Mahmut Orhan Remix) by Colonel Bagshot. &...

Keanu_C

Community Legend

747 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Syncing local files

So I cannot sync local files to my iPhone. I realized the reason is that I'm using the school's wifi which is a shared network because when I went back to my country, I was able to sync them on my private network without any problem. So, I changed th...

Regular

So I cannot sync local files to my iPhone. I realized the reason is that I'm using the school's wifi which is a shared network because when I went back to my country, I was able to sync them on my pr...

558 Views

0 replies

0 likes

  • 558 Views
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Premium

My money was taken but premium not approved

Visitor

My money was taken but premium not approved

Bittencourt

Spotify Star

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
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Domo23

The song Domo23 is sung by Tyler, the Creator. The new voice search is fantastic until you give the command ‘Play Domo23’. It proceeds to play a ‘tribute’ version. Why is this a thing? It should play Tyler’s first.

Newbie

The song Domo23 is sung by Tyler, the Creator. The new voice search is fantastic until you give the command ‘Play Domo23’. It proceeds to play a ‘tribute’ version. Why is this a thing? It should play...

Soundofus

Community Legend

704 Views

1 replies

0 likes

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  • 1 replies
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Waze banner won't go away

I just bought an iPhone X (iOS 11.3) last week and tried to connect it to my car via bluetooth for the first time today. The connection goes well, but when I open Spotify I get a banner at the top of the app asking me to connect Waze that I can't dis...

Newbie

I just bought an iPhone X (iOS 11.3) last week and tried to connect it to my car via bluetooth for the first time today. The connection goes well, but when I open Spotify I get a banner at the top of...

2279 Views

0 replies

19 likes

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  • 0 replies
  • 19 likes

Where is my daily mix playlist?

I have used Spotify from 13/03/2018. And today is 30/03/2018, after more than 2 weeks, I have not had Daily Mix in my Spotify. Can you tell me why?

Newbie

I have used Spotify from 13/03/2018. And today is 30/03/2018, after more than 2 weeks, I have not had Daily Mix in my Spotify. Can you tell me why?

Hubo

Community Legend

775 Views

1 replies

0 likes

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  • 1 replies
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I keep getting “error” with no code

I keep getting “error” everywhere on the ios app, I have reinstalled 3 times and logged in and out and switched tje. Wifi on and off. Anyone having the same problems or have a solution?I get this everywhere on the app.

Newbie

I keep getting “error” everywhere on the ios app, I have reinstalled 3 times and logged in and out and switched tje. Wifi on and off. Anyone having the same problems or have a solution? I get this...

Hubo

Community Legend

654 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Auto log off

Sometimes my account automatically logs off and deletes all my songs.

Newbie

Sometimes my account automatically logs off and deletes all my songs.

Hubo

Community Legend

825 Views

1 replies

0 likes

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  • 1 replies
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Spotify Premium stops after four hours

Evert day I cant listen anymore to Spotify Premium after four hours. No connection anymore, besides some short pieces of the ongoing song. Then I have to go to my downloaded playlist. The next day is the same. Is het possible to listen the whole day ...

Newbie

Evert day I cant listen anymore to Spotify Premium after four hours. No connection anymore, besides some short pieces of the ongoing song. Then I have to go to my downloaded playlist. The next day is...

586 Views

0 replies

0 likes

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Disable Genius

I'm a premium user, and for some reason, my music now has Genius lyrics and other info about the songs. It is incredibly distracting. I figured out how to swipe up on it and get rid of it, but it's only temporary. Is there a way to permanently turn i...

Casual Listener

I'm a premium user, and for some reason, my music now has Genius lyrics and other info about the songs. It is incredibly distracting. I figured out how to swipe up on it and get rid of it, but it's o...

Hubo

Community Legend

14321 Views

11 replies

2 likes

  • 14321 Views
  • 11 replies
  • 2 likes

Spotify to chromecast audio - won't play some songs (consistently same songs)

Very infuriating - won't play some songs over chromecast but plays others fine on app. Same issue across ipad, iPhone, MacBook and a google phone of my lads. When songs wont play, progress at jumps in stages (too fast). Always same songs. Very perple...

Newbie

Very infuriating - won't play some songs over chromecast but plays others fine on app. Same issue across ipad, iPhone, MacBook and a google phone of my lads. When songs wont play, progress at jumps i...

vonVV

Newbie

1641 Views

2 replies

1 likes

  • 1641 Views
  • 2 replies
  • 1 likes

Superuser Contribution Do you need premium to turn off Shuffle Play?

I cant turn off shuffle play, I've looked at other things and tips, and there is no 'i' anywhere, even when my track is playing. There seems to be no way to do this. I am on an iPhone if that matters. I DO NOT HAVE PREMIUM!

Newbie

I cant turn off shuffle play, I've looked at other things and tips, and there is no 'i' anywhere, even when my track is playing. There seems to be no way to do this. I am on an iPhone if that matter...

Caoimhedeakin

Newbie

11760 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Voice Search Feature does not work?

Regardless of my opinion towards how pointless the feature is and how little people are going to use it, I can't even use it. My internet connection is just fine and my microphone isn't broken but I'll say "Play top hits" and it will say that it didn...

Casual Listener

Regardless of my opinion towards how pointless the feature is and how little people are going to use it, I can't even use it. My internet connection is just fine and my microphone isn't broken but I'...

user-removed

Not applicable

1859 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playing wrong song on iPhone app

I have had a song saved/downloaded for a while now on both my computer and my phone. Recently, when I try to play the song on my phone, it plays a completely different song but if I play it on my computer it plays the correct song. I tried deleting a...

Visitor

I have had a song saved/downloaded for a while now on both my computer and my phone. Recently, when I try to play the song on my phone, it plays a completely different song but if I play it on my com...

Keanu_C

Community Legend

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
  • 0 likes

Spotify doesn’t download songs unless the app is open

Unless Spotify is open, it doesn’t automatically download songs. I’ve checked my allowed background processes and Spotify is allowed to run. Can you tell me how to let Spotify download automatically without having the app open?

Casual Listener

Unless Spotify is open, it doesn’t automatically download songs. I’ve checked my allowed background processes and Spotify is allowed to run. Can you tell me how to let Spotify download automatically ...

1131 Views

0 replies

6 likes

  • 1131 Views
  • 0 replies
  • 6 likes

Solved!! Shuffle dissapear when I connect Spotify in my Car

I don't know if the problem is in my car or in my iPhone, but.. here is the deal.. When I use spotify normally in my phone (iPhone 6 updated with iOS 11.0.1), i don't have problems with shuffle.. the light on the shuffle sign is green, and when I cha...

Gig Goer

I don't know if the problem is in my car or in my iPhone, but.. here is the deal..   When I use spotify normally in my phone (iPhone 6 updated with iOS 11.0.1), i don't have problems with shuf...

George3011

Casual Listener

42901 Views

23 replies

1 likes

  • 42901 Views
  • 23 replies
  • 1 likes

Carmode bluetooth trouble

Everytime I connect to my car’s bluetooth, this BS pops up and myself or my passenger lose access to the app. It’s infuriating. Not even the person next to me can search for a song. I’m pretty **bleep** because I pay for premium. How do I turn this c...

Newbie

 Everytime I connect to my car’s bluetooth, this BS pops up and myself or my passenger lose access to the app. It’s infuriating. Not even the person next to me can search for a song. I’m pretty ...

Bethany_Dawn

Community Legend

673 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes