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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243165 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126742 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3047 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308138 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132278 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

App just syncs half of my local files

I did everything as shown on the Website, but the app just stops the sync-process halfway through.My playlist is:- 100% .mp3 and not corrupted- playable on my desktop- syncing some songs but then stops- not showing the songs that are not synced, it j...

Newbie

I did everything as shown on the Website, but the app just stops the sync-process halfway through. My playlist is: - 100% .mp3 and not corrupted - playable on my desktop - syncing some songs bu...

user-removed

Not applicable

1458 Views

1 replies

0 likes

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  • 1 replies
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Waiting to download

I have an iPhone 8+ with the latest version of Spotify and I’m trying to download my offline music library and it says waiting to download, and it doesn’t change no matter how fast my WiFi is. I’m not using a computer in any way, just the phone.

Newbie

I have an iPhone 8+ with the latest version of Spotify and I’m trying to download my offline music library and it says waiting to download, and it doesn’t change no matter how fast my WiFi is. I’m no...

user-removed

Not applicable

880 Views

1 replies

0 likes

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  • 1 replies
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Cant see radio on iphone

Im using Spotify on both PC and iphone, as premium. In my PC im able to use the radio option and as well see on every song possibilities to create a radio station. The problem is that i dont have radio option at all while using the app on IOS , cant ...

Casual Listener

Im using Spotify on both PC and iphone, as premium. In my PC im able to use the radio option and as well see on every song possibilities to create a radio station. The problem is that i dont have rad...

user-removed

Not applicable

706 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iphone X

Since I've purchased the iphone X, the songs on spotify do not move to the next song. I do have an apple watch so I'm not sure if that's the problem. I have to move it forward manually.

Newbie

Since I've purchased the iphone X, the songs on spotify do not move to the next song. I do have an apple watch so I'm not sure if that's the problem. I have to move it forward manually.

user-removed

Not applicable

566 Views

1 replies

0 likes

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  • 1 replies
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Why don't my local files save to my iPhone anymore?

I don't know what happened, considering I decided to switch to Spotify less than a week ago. I googled how to get my local files on my phone by syncing my Mac and my iPhone and pressing save on my iPhone when I play the song on my Mac. Simple enough....

Newbie

I don't know what happened, considering I decided to switch to Spotify less than a week ago. I googled how to get my local files on my phone by syncing my Mac and my iPhone and pressing save on my iP...

user-removed

Not applicable

736 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

no radio option on ios app romania

Why there is no radion button on ios romanian app? However the radion button is present on android.

Newbie

Why there is no radion button on ios romanian app? However the radion button is present on android.

user-removed

Not applicable

531 Views

1 replies

0 likes

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  • 1 replies
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Google Player ( Chrome) Changing songs by itself

i’am having this problem for 2-3 months and im about the getting annoyed pls fix this

Casual Listener

i’am having this problem for 2-3 months and im about the getting annoyed pls fix this 

kazuyavia

Casual Listener

1041 Views

5 replies

0 likes

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  • 5 replies
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premium

Hello dear Spotify team, this morning I paid your money but my premium user is not active yet. Can you help me

Visitor

Hello dear Spotify team, this morning I paid your money but my premium user is not active yet. Can you help me

user-removed

Not applicable

473 Views

1 replies

0 likes

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  • 1 replies
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Video streaming in Malaysia

Hi I’m not sure anyone started this similar topic but I just want to know is video streaming available in Malaysia? I can’t find any video tab to click in Spotify browse as suggested in community support. Using iPhone with latest Spotify update. Than...

Casual Listener

Hi I’m not sure anyone started this similar topic but I just want to know is video streaming available in Malaysia? I can’t find any video tab to click in Spotify browse as suggested in community sup...

user-removed

Not applicable

1337 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

New Perspective Panic! At The Disco

I've been trying to see if New Perspective by Panic! is on spotify and i googled it and it took me to where it would be on spotify and it had an album cover and everything but there was now song? Is it a glitch or is it just not on there?

Casual Listener

I've been trying to see if New Perspective by Panic! is on spotify and i googled it and it took me to where it would be on spotify and it had an album cover and everything but there was now song? Is ...

user-removed

Not applicable

10845 Views

5 replies

6 likes

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  • 5 replies
  • 6 likes

Solved!! No radio button on IOS

Hi, i have no radio button to start a station based on a song. We just received spotify in South Africa.. very happy customer. But no radio button

Casual Listener

Hi, i have no radio button to start a station based on a song. We just received spotify in South Africa.. very happy customer. But no radio button

user-removed

Not applicable

923 Views

1 replies

0 likes

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  • 1 replies
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Autoplay option missing on iPhone 7 Plus

I have the latest version of the app as well as latestest iOS (11.2.6) but there is no Autoplay slider button under Settings, Playback

Casual Listener

I have the latest version of the app as well as latestest iOS (11.2.6) but there is no Autoplay slider button under Settings, Playback

user-removed

Not applicable

825 Views

1 replies

0 likes

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Greyed out titles

I have several songs in my playlist that are 'greyed out'. The titles all appear to be ones that I've brought over to my playlist from iTunes. They're songs I "own" - either downloaded from a CD I own or they're ones that I have purchased. The songs ...

Newbie

I have several songs in my playlist that are 'greyed out'.  The titles all appear to be ones that I've brought over to my playlist from iTunes. They're songs I "own" - either downloaded from a C...

user-removed

Not applicable

734 Views

1 replies

0 likes

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  • 1 replies
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iPhone not syncing local files from laptop

My iPhone isn't syncing local music from my MacBook for some reason. I followed the tutorial on the Spotify website but I still can't get it to work. I can listen to the local playlists on my Mac. I can even see them on my iPhone and see how many son...

Newbie

My iPhone isn't syncing local music from my MacBook for some reason. I followed the tutorial on the Spotify website but I still can't get it to work. I can listen to the local playlists on my Mac. I ...

user-removed

Not applicable

900 Views

1 replies

0 likes

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  • 1 replies
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i only have 3 bottom tabs

i just downloaded spotify today and it looks like this. none of my friends have this same issue or know how to fix it. please help!

Newbie

i just downloaded spotify today and it looks like this. none of my friends have this same issue or know how to fix it. please help!

user-removed

Not applicable

1133 Views

1 replies

0 likes

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  • 1 replies
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Local Files wont sync to Iphone

I have done this before, some of the music from my local files are synced into my computer, but some arent.I have re-installed the app, but still when i try to sync it, it says that the file is not downloaded and I have to sync it with my computerI h...

Casual Listener

I have done this before, some of the music from my local files are synced into my computer, but some arent. I have re-installed the app, but still when i try to sync it, it says that the file is not...

user-removed

Not applicable

595 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! New UI on iOS - Beta

Ive seen posts that have shown the new UI on Spotify, but im testing the beta and im wondering why we never got it before you launched it.. and on top of that only new accounts are able to use them as ive seen and tried it out for myself.

Visitor

Ive seen posts that have shown the new UI on Spotify, but im testing the beta and im wondering why we never got it before you launched it.. and on top of that only new accounts are able to use them a...

user-removed

Not applicable

1802 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Not having Radio option on iPhone 6

I can't find the radio button on my iPhone, it should be on the bottom bar near "search" but it's not. Is this a common problem? I've seen similar topics this week. Belive me, I've reinstalled it but it's not doing something.

Newbie

I can't find the radio button on my iPhone, it should be on the bottom bar near "search" but it's not. Is this a common problem? I've seen similar topics this week. Belive me, I've reinstalled i...

user-removed

Not applicable

605 Views

1 replies

0 likes

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  • 1 replies
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Iphone X slow download speed in offline sync

Switched over to iphone X and the offline sync download speed is ridiculously slow. Already set wifi proxy to auto, no improvement. What should i try next? My wifi speedtest is 300mb download speed.

Newbie

Switched over to iphone X and the offline sync download speed is ridiculously slow. Already set wifi proxy to auto, no improvement. What should i try next? My wifi speedtest is 300mb download speed.

user-removed

Not applicable

1140 Views

1 replies

0 likes

iphonex
Issues
slow
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Favourite artists

Hello Everyone.The first time i logged into Spotify on a free account it let me choose my favourite genres and artists within those genres , this made spotify generate unique playlists for me .so i enjoyed it and then decided to delete the account an...

Casual Listener

Hello Everyone. The first time i logged into Spotify on a free account it let me choose my favourite genres and artists within those genres , this made spotify generate unique playlists for me ...

user-removed

Not applicable

1067 Views

1 replies

0 likes

  • 1067 Views
  • 1 replies
  • 0 likes