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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238634 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

120071 Views

118 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2753 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305897 Views

62 replies

16 likes

  • 305897 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131114 Views

19 replies

38 likes

  • 131114 Views
  • 19 replies
  • 38 likes

Domo23

The song Domo23 is sung by Tyler, the Creator. The new voice search is fantastic until you give the command ‘Play Domo23’. It proceeds to play a ‘tribute’ version. Why is this a thing? It should play Tyler’s first.

Newbie

The song Domo23 is sung by Tyler, the Creator. The new voice search is fantastic until you give the command ‘Play Domo23’. It proceeds to play a ‘tribute’ version. Why is this a thing? It should play...

Soundofus

Community Legend

709 Views

1 replies

0 likes

  • 709 Views
  • 1 replies
  • 0 likes

Waze banner won't go away

I just bought an iPhone X (iOS 11.3) last week and tried to connect it to my car via bluetooth for the first time today. The connection goes well, but when I open Spotify I get a banner at the top of the app asking me to connect Waze that I can't dis...

Newbie

I just bought an iPhone X (iOS 11.3) last week and tried to connect it to my car via bluetooth for the first time today. The connection goes well, but when I open Spotify I get a banner at the top of...

2288 Views

0 replies

19 likes

  • 2288 Views
  • 0 replies
  • 19 likes

Where is my daily mix playlist?

I have used Spotify from 13/03/2018. And today is 30/03/2018, after more than 2 weeks, I have not had Daily Mix in my Spotify. Can you tell me why?

Newbie

I have used Spotify from 13/03/2018. And today is 30/03/2018, after more than 2 weeks, I have not had Daily Mix in my Spotify. Can you tell me why?

Hubo

Community Legend

778 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I keep getting “error” with no code

I keep getting “error” everywhere on the ios app, I have reinstalled 3 times and logged in and out and switched tje. Wifi on and off. Anyone having the same problems or have a solution?I get this everywhere on the app.

Newbie

I keep getting “error” everywhere on the ios app, I have reinstalled 3 times and logged in and out and switched tje. Wifi on and off. Anyone having the same problems or have a solution? I get this...

Hubo

Community Legend

661 Views

1 replies

0 likes

  • 661 Views
  • 1 replies
  • 0 likes

Solved!! Auto log off

Sometimes my account automatically logs off and deletes all my songs.

Newbie

Sometimes my account automatically logs off and deletes all my songs.

Hubo

Community Legend

833 Views

1 replies

0 likes

  • 833 Views
  • 1 replies
  • 0 likes

Spotify Premium stops after four hours

Evert day I cant listen anymore to Spotify Premium after four hours. No connection anymore, besides some short pieces of the ongoing song. Then I have to go to my downloaded playlist. The next day is the same. Is het possible to listen the whole day ...

Newbie

Evert day I cant listen anymore to Spotify Premium after four hours. No connection anymore, besides some short pieces of the ongoing song. Then I have to go to my downloaded playlist. The next day is...

588 Views

0 replies

0 likes

  • 588 Views
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Disable Genius

I'm a premium user, and for some reason, my music now has Genius lyrics and other info about the songs. It is incredibly distracting. I figured out how to swipe up on it and get rid of it, but it's only temporary. Is there a way to permanently turn i...

Casual Listener

I'm a premium user, and for some reason, my music now has Genius lyrics and other info about the songs. It is incredibly distracting. I figured out how to swipe up on it and get rid of it, but it's o...

Hubo

Community Legend

14364 Views

11 replies

2 likes

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  • 11 replies
  • 2 likes

Spotify to chromecast audio - won't play some songs (consistently same songs)

Very infuriating - won't play some songs over chromecast but plays others fine on app. Same issue across ipad, iPhone, MacBook and a google phone of my lads. When songs wont play, progress at jumps in stages (too fast). Always same songs. Very perple...

Newbie

Very infuriating - won't play some songs over chromecast but plays others fine on app. Same issue across ipad, iPhone, MacBook and a google phone of my lads. When songs wont play, progress at jumps i...

vonVV

Newbie

1646 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Superuser Contribution Do you need premium to turn off Shuffle Play?

I cant turn off shuffle play, I've looked at other things and tips, and there is no 'i' anywhere, even when my track is playing. There seems to be no way to do this. I am on an iPhone if that matters. I DO NOT HAVE PREMIUM!

Newbie

I cant turn off shuffle play, I've looked at other things and tips, and there is no 'i' anywhere, even when my track is playing. There seems to be no way to do this. I am on an iPhone if that matter...

Caoimhedeakin

Newbie

11769 Views

3 replies

1 likes

  • 11769 Views
  • 3 replies
  • 1 likes

Voice Search Feature does not work?

Regardless of my opinion towards how pointless the feature is and how little people are going to use it, I can't even use it. My internet connection is just fine and my microphone isn't broken but I'll say "Play top hits" and it will say that it didn...

Casual Listener

Regardless of my opinion towards how pointless the feature is and how little people are going to use it, I can't even use it. My internet connection is just fine and my microphone isn't broken but I'...

user-removed

Not applicable

1865 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playing wrong song on iPhone app

I have had a song saved/downloaded for a while now on both my computer and my phone. Recently, when I try to play the song on my phone, it plays a completely different song but if I play it on my computer it plays the correct song. I tried deleting a...

Visitor

I have had a song saved/downloaded for a while now on both my computer and my phone. Recently, when I try to play the song on my phone, it plays a completely different song but if I play it on my com...

Keanu_C

Community Legend

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
  • 0 likes

Spotify doesn’t download songs unless the app is open

Unless Spotify is open, it doesn’t automatically download songs. I’ve checked my allowed background processes and Spotify is allowed to run. Can you tell me how to let Spotify download automatically without having the app open?

Casual Listener

Unless Spotify is open, it doesn’t automatically download songs. I’ve checked my allowed background processes and Spotify is allowed to run. Can you tell me how to let Spotify download automatically ...

1139 Views

0 replies

6 likes

  • 1139 Views
  • 0 replies
  • 6 likes

Solved!! Shuffle dissapear when I connect Spotify in my Car

I don't know if the problem is in my car or in my iPhone, but.. here is the deal.. When I use spotify normally in my phone (iPhone 6 updated with iOS 11.0.1), i don't have problems with shuffle.. the light on the shuffle sign is green, and when I cha...

Gig Goer

I don't know if the problem is in my car or in my iPhone, but.. here is the deal..   When I use spotify normally in my phone (iPhone 6 updated with iOS 11.0.1), i don't have problems with shuf...

George3011

Casual Listener

43059 Views

23 replies

1 likes

  • 43059 Views
  • 23 replies
  • 1 likes

Carmode bluetooth trouble

Everytime I connect to my car’s bluetooth, this BS pops up and myself or my passenger lose access to the app. It’s infuriating. Not even the person next to me can search for a song. I’m pretty **bleep** because I pay for premium. How do I turn this c...

Newbie

 Everytime I connect to my car’s bluetooth, this BS pops up and myself or my passenger lose access to the app. It’s infuriating. Not even the person next to me can search for a song. I’m pretty ...

Bethany_Dawn

Community Legend

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes

How to watch videos?

How do you watch videos on spotify? There’s no where on the app that lets you watch a video?

Newbie

How do you watch videos on spotify? There’s no where on the app that lets you watch a video?

Bethany_Dawn

Community Legend

74038 Views

1 replies

8 likes

  • 74038 Views
  • 1 replies
  • 8 likes

Troubles with log in

Hello , I have a problem with my premium account . I have changed my telephone device and I can’t get premium in it ....tried to log in but the profile its free but I paid this month for tax ! Would you help me ?

Newbie

Hello , I have a problem with my premium account . I have changed my telephone device and I can’t get premium in it ....tried to log in but the profile its free but I paid this month for tax ! Wou...

428 Views

0 replies

0 likes

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  • 0 likes

Warteliste

Hallo,folgendes Problem: beim Aufrufen der Warteliste wird der aktuelle Titel nicht angezeigt, außerdem: es werden in der Warteliste nur die Titel der aktuellen Playlist angezeigt, wenn ein Titel manuell der Warteliste hinzugefügt, wird dieser nur in...

Casual Listener

Hallo,folgendes Problem: beim Aufrufen der Warteliste wird der aktuelle Titel nicht angezeigt, außerdem: es werden in der Warteliste nur die Titel der aktuellen Playlist angezeigt, wenn ein Titel man...

Krisch58

Casual Listener

758 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Browse ‘Suggested for you based on xy’

I use the browse feature all the time and it generates lists of songs based on what I’m listening to. I like to see what the list is based on but I only ever see the first 2/3 letters of the artist! I listen to a lot of music so I can identify who it...

Newbie

I use the browse feature all the time and it generates lists of songs based on what I’m listening to. I like to see what the list is based on but I only ever see the first 2/3 letters of the artist! ...

367 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Superuser Contribution Minha playlist nao baixa

Ola o meu nome é José Figueira e tenho o spotify premium acerca de dois dias e cria poder ouvir musicas offline entao baixei a minha playlist so que o problema é que demora bastanti tempo,como posso resolver? obrigado*snip*

Newbie

Ola o meu nome é José Figueira e tenho o spotify premium acerca de dois dias e cria poder ouvir musicas offline entao baixei a minha playlist so que o problema é que demora bastanti tempo,como posso ...

Melody

Spotify

1406 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Now Playing and Queue won't show up

I'm trying to see the songs I might have queued in, but I can't see what is in there and the now playing is visible either. And yes I have uninstalled and installed. My phone is on v8.4.38 and IOS 11.2.5.

Newbie

I'm trying to see the songs I might have queued in, but I can't see what is in there and the now playing is visible either. And yes I have uninstalled and installed. My phone is on v8.4.38 and IOS 11...

raeski

Visitor

869 Views

1 replies

0 likes

  • 869 Views
  • 1 replies
  • 0 likes