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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 32504 Views
  • 13 replies
  • 36 likes
  • 32504 Views
  • 13 replies
  • 36 likes

Spotify kept playing after closing app, now a bunch of random music on my account

The other day I got done listening to an album and closed the app. Apparently it kept playing the album, and after finishing the album, it played the radio for over a day before I found out. Now there's hundreds of random songs that I don't like in m...

  • Casual Listener
  • The other day I got done listening to an album and closed the app. Apparently it kept playing the album, and after finishing the album, it played the radio for over a day before I found out. Now...
  • 331 Views
  • 0 replies
  • 0 likes
  • 331 Views
  • 0 replies
  • 0 likes

No track info via bluetooth in car

I have an iphone 8 with the latest update. I've just swicthed from apple music to Spotify. Previously I was able to view all my playlists, songs, albums, track and artist info etc on the interactive screen on my car dashboard, all over bluetooth with...

  • Newbie
  • I have an iphone 8 with the latest update. I've just swicthed from apple music to Spotify. Previously I was able to view all my playlists, songs, albums, track and artist info etc on the interactive ...
  • Bethany_Dawn
  • Community Legend
  • 2026 Views
  • 1 replies
  • 1 likes
  • 2026 Views
  • 1 replies
  • 1 likes

Spotify Keeps Freezing

My Spotify keeps freezing whenever I try to play a song. When I try to exit the app, my phone freezes.

  • Regular
  • My Spotify keeps freezing whenever I try to play a song. When I try to exit the app, my phone freezes.
  • TheBrickSlayer
  • Roadie
  • 3531 Views
  • 2 replies
  • 1 likes
  • 3531 Views
  • 2 replies
  • 1 likes

No Album Artwork in Browse

I'm getting no album artwork at all when browsing on the Spotify website (e.g. looking at New Releases, Discover). If I click on a specific item, then I see the artwork. Go back to Browse and all I see is the grey square and white circles for each it...

  • Roadie
  • I'm getting no album artwork at all when browsing on the Spotify website (e.g. looking at New Releases, Discover).   If I click on a specific item, then I see the artwork. Go back to Brows...
  • 277 Views
  • 0 replies
  • 0 likes
  • 277 Views
  • 0 replies
  • 0 likes

Album Cover Weirdness

(Not sure if im doing this right since its my first time) I added songs via local file to my playlist on spotify. I’ve seen posts from the past of how the album artwork doesn’t show up on mobile but it does on desktop. It was marked as solved but i s...

  • Newbie
  • (Not sure if im doing this right since its my first time) I added songs via local file to my playlist on spotify. I’ve seen posts from the past of how the album artwork doesn’t show up on mobile but ...
  • user-removed
  • Not applicable
  • 889 Views
  • 1 replies
  • 0 likes
  • 889 Views
  • 1 replies
  • 0 likes

Solved!! Music volume going down after 5 minutes

Every 5 Minutes (exactly) my volume of spotify goes down to about half the volume it was at. If I pause and the play the music it goes back to normal volume then 5 minutes later its goes down again. If it helps im playing it bluetooth to my car stere...

  • Newbie
  • Every 5 Minutes (exactly) my volume of spotify goes down to about half the volume it was at. If I pause and the play the music it goes back to normal volume then 5 minutes later its goes down again. ...
  • user-removed
  • Not applicable
  • 789 Views
  • 1 replies
  • 0 likes
  • 789 Views
  • 1 replies
  • 0 likes

Lots of playlists on my iphone not showing on computer - how to delete them

My iphone and computer don't match - somehow a LOT of unwanted playlist are visible on the iphone that don't show on the computer. How do I delete them

  • Newbie
  • My iphone and computer don't match - somehow a LOT of unwanted playlist are visible on the iphone that don't show on the computer. How do I delete them
  • user-removed
  • Not applicable
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

User not visible in Friend Activity

I have searched the community for an answer, but I couldn't find one. So here is my question: In my spotify friend activity I can see what my friends are listening to, but one friend isn't visible (normally it was). My friend has an iPhone 7, uses Wi...

  • Casual Listener
  • I have searched the community for an answer, but I couldn't find one. So here is my question:   In my spotify friend activity I can see what my friends are listening to, but one friend isn't v...
  • Melli1388
  • Casual Listener
  • 850 Views
  • 4 replies
  • 0 likes
  • 850 Views
  • 4 replies
  • 0 likes

Kan niet inloggen

Kan niet inloggen op mijn nieuwe telefoon. Zegt dat account al bestaat en inloggen met Facebook geeft hij code 404.

  • Newbie
  • Kan niet inloggen op mijn nieuwe telefoon. Zegt dat account al bestaat en inloggen met Facebook geeft hij code 404.
  • user-removed
  • Not applicable
  • 6846 Views
  • 18 replies
  • 0 likes
  • 6846 Views
  • 18 replies
  • 0 likes

album sections

Is possible to have the albums according to the artist? when i click on the artist all his songs are displayed but not separated by album (ios). This issue make me confused everytime i would choose a song remembering what album contains it. I hope th...

  • Newbie
  • Is possible to have the albums according to the artist? when i click on the artist all his songs are displayed but not separated by album (ios). This issue make me confused everytime i would choose a...
  • 313 Views
  • 0 replies
  • 0 likes
  • 313 Views
  • 0 replies
  • 0 likes

Won't download previously downloaded playlists

Three playlists I imported, then accidently deleted, will not download anymore. Literally have tried everything

  • Newbie
  • Three playlists I imported, then accidently deleted, will not download anymore. Literally have tried everything 
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect Stream Rate

Does spotify connect stream with the same bit rate as what is set in the ios app, like 320 bps for the extreme setting or does connect stream with a lower standard bit rate without regard to what setting we have in the ios app?Since spotify connect i...

  • Music Fan
  • Does spotify connect stream with the same bit rate as what is set in the ios app, like 320 bps for the extreme setting or does connect stream with a lower standard bit rate without regard to what set...
  • Denwood
  • Newbie
  • 28249 Views
  • 14 replies
  • 1 likes
  • 28249 Views
  • 14 replies
  • 1 likes

Disconectivity iOS 11

Hi Spotify. I have noticed that your iOS app is not working correctly in the new iOS 11 update. When I connect to my bluetooth speaker, the music starts to "skip around" (that's what it sounds like anyway), and all of the sudden my connection to my b...

  • Casual Listener
  • Hi Spotify.   I have noticed that your iOS app is not working correctly in the new iOS 11 update. When I connect to my bluetooth speaker, the music starts to "skip around" (that's what it soun...
  • aduncan1
  • Newbie
  • 7765 Views
  • 12 replies
  • 2 likes
  • 7765 Views
  • 12 replies
  • 2 likes

Error on Connecting to Speaker

Hey y'all!Suddenly i can't connect to my main speaker from Samsung. But my boyfriend can connect through his android to all our speakers. I have tried to reinstall the samsung multiroom app and spotify app. I even tried to make a new account, but it ...

  • Casual Listener
  • Hey y'all! Suddenly i can't connect to my main speaker from Samsung. But my boyfriend can connect through his android to all our speakers. I have tried to reinstall the samsung multiroom app and spo...
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

Login issues on Iphone for family account

Hi, I just opened a family account. I added users, and one is having trouble logging in on her iPhone. She accepted the invite, created a profile online, and downloaded the program onto her computer which works fine. When she tried to login on the ap...

  • Casual Listener
  • Hi, I just opened a family account. I added users, and one is having trouble logging in on her iPhone. She accepted the invite, created a profile online, and downloaded the program onto her computer ...
  • phan_times
  • Community Legend
  • 456 Views
  • 3 replies
  • 0 likes
  • 456 Views
  • 3 replies
  • 0 likes

how to get AutoPlay option to work?

I found the AutoPlay toggle switch on my iPhone, but turning it off doesn't stop AutoPlay from playing another song. Is there another location where i have to turn off AutoPlay?

  • Casual Listener
  • I found the AutoPlay toggle switch on my iPhone, but turning it off doesn't stop AutoPlay from playing another song. Is there another location where i have to turn off AutoPlay?
  • CoIin
  • Casual Listener
  • 840 Views
  • 1 replies
  • 0 likes
  • 840 Views
  • 1 replies
  • 0 likes

Solved!! Ipod Touch 5 and 6th generation offline songs play in car using USB connection

Hi all, I am considdering buying a new Ipod Touch and want to use Spotify on it. I have a premium account so I can download the songs in offline modus and play without an active internet connection. This is clear. My car has the option to play the so...

  • Newbie
  • Hi all,   I am considdering buying a new Ipod Touch and want to use Spotify on it. I have a premium account so I can download the songs in offline modus and play without an active interne...
  • phan_times
  • Community Legend
  • 1168 Views
  • 1 replies
  • 0 likes
  • 1168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music pauses sometimes

Hello, I have a iPhone 7 Plus and sometimes when I listen to Spotify it pauses... sometimes when I get a notification even if the silent switch is on, can I fix this?

  • Casual Listener
  • Hello, I have a iPhone 7 Plus and sometimes when I listen to Spotify it pauses... sometimes when I get a notification even if the silent switch is on, can I fix this? 
  • zZyrroXx
  • Casual Listener
  • 404 Views
  • 2 replies
  • 0 likes
  • 404 Views
  • 2 replies
  • 0 likes

Playlist privacy settings are inconsistent across platforms

After making a playlist public or secret on the desktop app, the Spotify app does not reflect that change. Moreover, if you change the privacy settings through the iOS app after changing them on the desktop, the settings will toggle in both places (b...

  • Regular
  • After making a playlist public or secret on the desktop app, the Spotify app does not reflect that change. Moreover, if you change the privacy settings through the iOS app after changing them on t...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes