Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30739 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95465 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424745 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293884 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So I have been having a problem, my Spotify will not play though the Bluetooth in my Ford Focus with sync it played through the USB fine but not the Bluetooth or the aux cord I have tried master reset and it didn't work. This is the second phone I ha...
So I have been having a problem, my Spotify will not play though the Bluetooth in my Ford Focus with sync it played through the USB fine but not the Bluetooth or the aux cord I have tried master rese...
Casual Listener
3427 Views
4 replies
1 likes
Hi, I have trobule with my chromecast audi and spotify. When using my 2.4ghz network I have no issues casting through the spotify app or any other apps. But as soon as I set up the chromcast audi to 5ghz network, I can not find the chromecast in the ...
Hi, I have trobule with my chromecast audi and spotify. When using my 2.4ghz network I have no issues casting through the spotify app or any other apps. But as soon as I set up the chromcast audi to ...
Newbie
1579 Views
1 replies
1 likes
Hi, I have just created an account and noticed that I have no radio option on the ios app. I’ve checked with a friend and he sees the same problem. When I created a test account using vpn of a european country, I could see the radio option. Is there ...
Hi, I have just created an account and noticed that I have no radio option on the ios app. I’ve checked with a friend and he sees the same problem. When I created a test account using vpn of...
Community Legend
903 Views
1 replies
0 likes
Before I agreed to start a Premium trial for 60 days, there was an option called "Import Your Music" on the Settings menu. Such option allowed me to import music from my Iphone to the Spotify app, but now it has dissapeared from the menu. What is goi...
Before I agreed to start a Premium trial for 60 days, there was an option called "Import Your Music" on the Settings menu. Such option allowed me to import music from my Iphone to the Spotify app, bu...
Casual Listener
2290 Views
12 replies
3 likes
I have a Spotify Premium Account in Switzerland. During my recent trip to the United States, all my stored albums did not work Offline. What is the problem?
I have a Spotify Premium Account in Switzerland. During my recent trip to the United States, all my stored albums did not work Offline. What is the problem?
Community Legend
894 Views
1 replies
0 likes
When I use spotify connect, battery is draining a lot. I think that it due to music is reading on the phone and on the connected spotify device together : I hear music on the connected spotify device and on the speaker of my phone (very slow volume)S...
When I use spotify connect, battery is draining a lot. I think that it due to music is reading on the phone and on the connected spotify device together : I hear music on the connec...
Casual Listener
3205 Views
3 replies
1 likes
Recently updated to 8.4.45.564, and the speech function refuses to work on either my iphone or ipad, but works fine on my mothers phone. We have a family sharing plan and she and myself are on the plan. Same iphones, same ios version, same spotify ve...
Recently updated to 8.4.45.564, and the speech function refuses to work on either my iphone or ipad, but works fine on my mothers phone. We have a family sharing plan and she and myself are on the pl...
Community Legend
1777 Views
1 replies
3 likes
I can't find a way to make spotify play my lists in the order they're ment to be, they are played always in mixed order no matter what I try to do. The problem is only when played in iPhone 5s, not in computer. Is there a solution?
I can't find a way to make spotify play my lists in the order they're ment to be, they are played always in mixed order no matter what I try to do. The problem is only when played in iPhone 5s, not i...
Newbie
146602 Views
20 replies
8 likes
El problema es al conectar la reproduccion de Spotify al audio del coche, es un Porsche Cayenne, la conexion por BT enlaza bien y tambien funciona bien con las manos libres, pero con Spotify solo reproduce un momento y termina cortandose la reproducc...
El problema es al conectar la reproduccion de Spotify al audio del coche, es un Porsche Cayenne, la conexion por BT enlaza bien y tambien funciona bien con las manos libres, pero con Spotify solo rep...
779 Views
0 replies
0 likes
I am really struggling with sorting this out on my iphone - I have uninstalled, reinstalled, logged out logged in et cetera. Thanks to a previous post I have finally worked out where to find my downloads, but while it was really simple playing downlo...
I am really struggling with sorting this out on my iphone - I have uninstalled, reinstalled, logged out logged in et cetera. Thanks to a previous post I have finally worked out where to find my downl...
482 Views
0 replies
0 likes
On my MacBook Pro Spotify app I've had trouble loading anything. When I select a playlist of mine, an album, artists, or just a search it gets stuck at the spinning circle loading screen indefinitely. I've researched and tried to reinstall the app an...
On my MacBook Pro Spotify app I've had trouble loading anything. When I select a playlist of mine, an album, artists, or just a search it gets stuck at the spinning circle loading scre...
Newbie
1006 Views
1 replies
0 likes
I have a playlist cover on one of my playlists and I changed it to something else a few weeks ago, but on the mobile app it doesn’t show me the new one, but the old one. It shwos the new one on my desktop (windows 10 spotify desktop app) but it doesn...
I have a playlist cover on one of my playlists and I changed it to something else a few weeks ago, but on the mobile app it doesn’t show me the new one, but the old one. It shwos the new one on my de...
Casual Listener
34486 Views
2 replies
1 likes
Hoping someone can share some insight on a solution - While I had an Andriod (2months ago), the Spotify app on the Kenwood would auto connect via bluetooth to the Spotify app on my phone, thus launching and autoplaying. Cool, right. Have a new iPhone...
Hoping someone can share some insight on a solution - While I had an Andriod (2months ago), the Spotify app on the Kenwood would auto connect via bluetooth to the Spotify app on my phon...
Newbie
1864 Views
2 replies
0 likes
my downloads option does not appear and if I have a premium account
my downloads option does not appear and if I have a premium account
372 Views
0 replies
0 likes
So, I absolutely loved the previous implementation of playlist sorting on mobile (basically the same way the order is on desktop you get on Mobile)... all my new playlists were at the top ....I could manually order the ones I was interested in to the...
So, I absolutely loved the previous implementation of playlist sorting on mobile (basically the same way the order is on desktop you get on Mobile)... all my new playlists were at the top ....I could...
Casual Listener
863 Views
2 replies
0 likes
There is an invasive “mic” icon over all of my playlists in the Search tab. It continually gets in the way when I am scrolling, and cuts over X buttons and the text in the list. This is unacceptable. I do not authorize Spotify to use my mic, so when ...
There is an invasive “mic” icon over all of my playlists in the Search tab. It continually gets in the way when I am scrolling, and cuts over X buttons and the text in the list. This is unacceptable....
Spotify Star
1773 Views
1 replies
5 likes
I haven’t started my 7-days free trial yet but It said “Spotify Premium can’t be purchased in this app.”
I haven’t started my 7-days free trial yet but It said “Spotify Premium can’t be purchased in this app.”
Spotify Star
807 Views
1 replies
0 likes
HelloI was just wondering, how do you delete a song from a playlist in spotify premium on a mobile phone without deleting the whole playlist. Can anyone helpThanks
Hello I was just wondering, how do you delete a song from a playlist in spotify premium on a mobile phone without deleting the whole playlist. Can anyone help Thanks
Newbie
31588 Views
12 replies
0 likes
Im not sure what happened but one of my favorite songs dissappeared off my playlist... Im not sure if theres a way to get it back or if the artist removed the song, Any help would be greatly appreciated! Song: Morning - William Wild
Im not sure what happened but one of my favorite songs dissappeared off my playlist... Im not sure if theres a way to get it back or if the artist removed the song, Any help would be greatly apprecia...
430 Views
0 replies
0 likes
So I’ve had Spotify on my iPad for a year or so and it worked comepletely fine until two days ago. Note that my Facebook isn’t linked to it so it had nothing to do with this. Anyway, when I wanted to download a new song on Spotify it said Error! Try ...
So I’ve had Spotify on my iPad for a year or so and it worked comepletely fine until two days ago. Note that my Facebook isn’t linked to it so it had nothing to do with this. Anyway, when I wanted to...
568 Views
0 replies
0 likes
