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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37166 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102669 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1305 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299149 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125835 Views

19 replies

38 likes

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  • 19 replies
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Spotify-connect and battery drain on IOS

When I use spotify connect, battery is draining a lot. I think that it due to music is reading on the phone and on the connected spotify device together : I hear music on the connected spotify device and on the speaker of my phone (very slow volume)S...

Casual Listener

When I use spotify connect,  battery is draining a lot.  I think that it due to music is reading on the phone and on the connected spotify device together : I hear music on the connec...

Graurk

Casual Listener

3236 Views

3 replies

1 likes

battery
iOS
spotify-connect
  • 3236 Views
  • 3 replies
  • 1 likes

Microphone fnction not working on my device, but working on other devices in family plan

Recently updated to 8.4.45.564, and the speech function refuses to work on either my iphone or ipad, but works fine on my mothers phone. We have a family sharing plan and she and myself are on the plan. Same iphones, same ios version, same spotify ve...

Newbie

Recently updated to 8.4.45.564, and the speech function refuses to work on either my iphone or ipad, but works fine on my mothers phone. We have a family sharing plan and she and myself are on the pl...

Hubo

Community Legend

1796 Views

1 replies

3 likes

  • 1796 Views
  • 1 replies
  • 3 likes

Solved!! Spotify plays songs always in mixed order

I can't find a way to make spotify play my lists in the order they're ment to be, they are played always in mixed order no matter what I try to do. The problem is only when played in iPhone 5s, not in computer. Is there a solution?

Newbie

I can't find a way to make spotify play my lists in the order they're ment to be, they are played always in mixed order no matter what I try to do. The problem is only when played in iPhone 5s, not i...

carleykuspa

Newbie

146724 Views

20 replies

8 likes

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  • 20 replies
  • 8 likes

se interrumpe reproduccion en el coche al conectar por BT con iphone X

El problema es al conectar la reproduccion de Spotify al audio del coche, es un Porsche Cayenne, la conexion por BT enlaza bien y tambien funciona bien con las manos libres, pero con Spotify solo reproduce un momento y termina cortandose la reproducc...

Newbie

El problema es al conectar la reproduccion de Spotify al audio del coche, es un Porsche Cayenne, la conexion por BT enlaza bien y tambien funciona bien con las manos libres, pero con Spotify solo rep...

789 Views

0 replies

0 likes

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Finding Downloads

I am really struggling with sorting this out on my iphone - I have uninstalled, reinstalled, logged out logged in et cetera. Thanks to a previous post I have finally worked out where to find my downloads, but while it was really simple playing downlo...

Newbie

I am really struggling with sorting this out on my iphone - I have uninstalled, reinstalled, logged out logged in et cetera. Thanks to a previous post I have finally worked out where to find my downl...

491 Views

0 replies

0 likes

  • 491 Views
  • 0 replies
  • 0 likes

Desktop app not loading anything

On my MacBook Pro Spotify app I've had trouble loading anything. When I select a playlist of mine, an album, artists, or just a search it gets stuck at the spinning circle loading screen indefinitely. I've researched and tried to reinstall the app an...

Newbie

On my MacBook Pro Spotify app I've had trouble loading anything. When I select a playlist of mine, an album, artists, or just a search it gets stuck at the spinning circle loading scre...

aflo2012

Newbie

1023 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Playlist cover wont update

I have a playlist cover on one of my playlists and I changed it to something else a few weeks ago, but on the mobile app it doesn’t show me the new one, but the old one. It shwos the new one on my desktop (windows 10 spotify desktop app) but it doesn...

Casual Listener

I have a playlist cover on one of my playlists and I changed it to something else a few weeks ago, but on the mobile app it doesn’t show me the new one, but the old one. It shwos the new one on my de...

coherency

Casual Listener

34498 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Kenwood Spotify App - iOS Will Not Autolaunch The Phone's Spotify App When Locked

Hoping someone can share some insight on a solution - While I had an Andriod (2months ago), the Spotify app on the Kenwood would auto connect via bluetooth to the Spotify app on my phone, thus launching and autoplaying. Cool, right. Have a new iPhone...

Casual Listener

Hoping someone can share some insight on a solution -   While I had an Andriod (2months ago), the Spotify app on the Kenwood would auto connect via bluetooth to the Spotify app on my phon...

Wick7771

Newbie

1905 Views

2 replies

0 likes

Autolaunch
autoplay
iOS
iphone
Kenwood
Kenwood Spotify App
Spotify
  • 1905 Views
  • 2 replies
  • 0 likes

downloads option

my downloads option does not appear and if I have a premium account

Newbie

my downloads option does not appear and if I have a premium account

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
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Solved!! How to DisablePlaylists Alphabetical Sort as Default

So, I absolutely loved the previous implementation of playlist sorting on mobile (basically the same way the order is on desktop you get on Mobile)... all my new playlists were at the top ....I could manually order the ones I was interested in to the...

Casual Listener

So, I absolutely loved the previous implementation of playlist sorting on mobile (basically the same way the order is on desktop you get on Mobile)... all my new playlists were at the top ....I could...

mattkeele

Casual Listener

901 Views

2 replies

0 likes

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  • 2 replies
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Invasive Voice/Mic icon over playlists

There is an invasive “mic” icon over all of my playlists in the Search tab. It continually gets in the way when I am scrolling, and cuts over X buttons and the text in the list. This is unacceptable. I do not authorize Spotify to use my mic, so when ...

Newbie

There is an invasive “mic” icon over all of my playlists in the Search tab. It continually gets in the way when I am scrolling, and cuts over X buttons and the text in the list. This is unacceptable....

Maxim

Spotify Star

1806 Views

1 replies

5 likes

  • 1806 Views
  • 1 replies
  • 5 likes

Can’t purchase premium

I haven’t started my 7-days free trial yet but It said “Spotify Premium can’t be purchased in this app.”

Newbie

I haven’t started my 7-days free trial yet but It said “Spotify Premium can’t be purchased in this app.”

Maxim

Spotify Star

816 Views

1 replies

0 likes

  • 816 Views
  • 1 replies
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Solved!! How do you delete tracks from a playlist

HelloI was just wondering, how do you delete a song from a playlist in spotify premium on a mobile phone without deleting the whole playlist. Can anyone helpThanks

Newbie

Hello I was just wondering, how do you delete a song from a playlist in spotify premium on a mobile phone without deleting the whole playlist. Can anyone help Thanks

Iamfast02

Newbie

31724 Views

12 replies

0 likes

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  • 12 replies
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music disappearing

Im not sure what happened but one of my favorite songs dissappeared off my playlist... Im not sure if theres a way to get it back or if the artist removed the song, Any help would be greatly appreciated! Song: Morning - William Wild

Newbie

Im not sure what happened but one of my favorite songs dissappeared off my playlist... Im not sure if theres a way to get it back or if the artist removed the song, Any help would be greatly apprecia...

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
  • 0 likes

I have full internet connection but Spotify on my iPad says I’m offline

So I’ve had Spotify on my iPad for a year or so and it worked comepletely fine until two days ago. Note that my Facebook isn’t linked to it so it had nothing to do with this. Anyway, when I wanted to download a new song on Spotify it said Error! Try ...

Newbie

So I’ve had Spotify on my iPad for a year or so and it worked comepletely fine until two days ago. Note that my Facebook isn’t linked to it so it had nothing to do with this. Anyway, when I wanted to...

582 Views

0 replies

0 likes

  • 582 Views
  • 0 replies
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Cannot download Spotify on new iphone

I received a new iPhone (SE) and restored my backup from my old phone. I originally downloaded Spotify under a different Apple ID on my old. I no longer have access to that account and tried to download the app under my current Apple ID. I tap “get”,...

Newbie

I received a new iPhone (SE) and restored my backup from my old phone. I originally downloaded Spotify under a different Apple ID on my old. I no longer have access to that account and tried to downl...

Luke

Community Legend

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Spotify not detecting my wifi

My spotify does not detect wifi at all, only mobile data.It is not a problem with my wifi, because even when I connect to wifi at different locations, spotify still cannot detect it and says there is no network connection. The only way to use it on m...

Newbie

My spotify does not detect wifi at all, only mobile data. It is not a problem with my wifi, because even when I connect to wifi at different locations, spotify still cannot detect it and says there ...

Luke

Community Legend

735 Views

1 replies

0 likes

  • 735 Views
  • 1 replies
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Solved!! I can't download Spotify to my iphone

I can't download the spotify app to my iphone 4. When I go through app store on my phone, I can see the app but the 'install' button is not there. There is nothing instead, just an empty space. I've tried connecting my phone to my computer and downlo...

Casual Listener

I can't download the spotify app to my iphone 4. When I go through app store on my phone, I can see the app but the 'install' button is not there. There is nothing instead, just an empty space. I'v...

Pandajuna

Casual Listener

45563 Views

12 replies

2 likes

  • 45563 Views
  • 12 replies
  • 2 likes

Spotify Connect without wifi

Hello everyone! I'm enjoying my spotify premium account for a couple of month yet and love the spotify connect remote control with my hifi amp at home. My question is that i'm surprised discovering that i can use my iphone as a remote even if he's no...

Casual Listener

Hello everyone!   I'm enjoying my spotify premium account for a couple of month yet and love the spotify connect remote control with my hifi amp at home.   My question is that i'm surpr...

stratosnn

Composer

4315 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I can't play music on my phone

Help! I can play music fine on my PC, but not on my phone. Does someone have a solution?

Casual Listener

Help! I can play music fine on my PC, but not on my phone. Does someone have a solution?

Gllam

Newbie

918 Views

4 replies

0 likes

  • 918 Views
  • 4 replies
  • 0 likes