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iOS (iPhone, iPad)

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238642 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

120095 Views

118 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2753 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305902 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131123 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Lost all songs

Hi spotify community! I have never ever had a problem with Spotify and I’ve had my account working flawlessly since 2015. Now I went into my Spotify app on my iPhone and I couldn’t log in, which was weird since I never logged out. So then I went onto...

Newbie

Hi spotify community! I have never ever had a problem with Spotify and I’ve had my account working flawlessly since 2015. Now I went into my Spotify app on my iPhone and I couldn’t log in, which was ...

Robert_W

Community Legend

5464 Views

1 replies

0 likes

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App dose not seem to work

I cant log in, I hit the log in button and nothing happens. 

Casual Listener

I cant log in, I hit the log in button and nothing happens. 

Duly244

Casual Listener

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
  • 0 likes

Search By Label Not Working on iOS or Mac apps

Anyone else having a problem with searching by label on Mac and iOS apps?If you didn't know already, you could do a search by a record label name by typing this into the seach field:label:"Label Name Example" It doesn't seem to work for me on my Appl...

Newbie

Anyone else having a problem with searching by label on Mac and iOS apps? If you didn't know already, you could do a search by a record label name by typing this into the seach field: label:"Label ...

Garfo

Newbie

1095 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Superuser Contribution Super small text since updating?

Since updating to the latest version, my search text and some other text has gotten WAY TOO SMALL. And I mean like smaller than anybody else's... Compared to my friends Spotify the text is microscopic. I haven't made any changes to my phone settings,...

Newbie

Since updating to the latest version, my search text and some other text has gotten WAY TOO SMALL. And I mean like smaller than anybody else's... Compared to my friends Spotify the text is microscopi...

majorge

Newbie

1216 Views

2 replies

2 likes

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  • 2 replies
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Solved!!Superuser Contribution No Radio Button on iOS iPhone X

Downloaded the latest version of Spotify on my iPhone X. There is no radio button on the app menu. I have icons for "Home, Search, Your Playlists, and Premuim", but nothing for radio. Any ideas?

Regular

Downloaded the latest version of Spotify on my iPhone X. There is no radio button on the app menu. I have icons for "Home, Search, Your Playlists, and Premuim", but nothing for radio. Any ideas?

docsgp

Regular

9862 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

iOS spotify app won't keep offline playlists

I recently deleted my spotify app and re-downloaded it in order to free up some space on my iphone. Now when I try to download a playlist and listen to it offline, I get the a message which says: Offline PlaylistsYou can download to a maximum of thre...

Casual Listener

I recently deleted my spotify app and re-downloaded it in order to free up some space on my iphone.   Now when I try to download a playlist and listen to it offline, I get the a message which ...

392 Views

0 replies

0 likes

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Lost the mix it originally showed me when I signed up

When I signed up a couple days ago, it showed me the thing where it asked me what artists I like and made three playlists based on my respond. I downloaded and listened to one, and now the other two are gone. I only have the one playlist because it s...

Casual Listener

When I signed up a couple days ago, it showed me the thing where it asked me what artists I like and made three playlists based on my respond. I downloaded and listened to one, and now the other two ...

327 Views

0 replies

0 likes

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Free Trial

So I accidentally hit the isgn up button for the free 7 day trial, and I want to cancel it but it will not let me. Since I did not give any billing information it will not charge me right? It will just go back to normal after 7 days?

Newbie

So I accidentally hit the isgn up button for the free 7 day trial, and I want to cancel it but it will not let me. Since I did not give any billing information it will not charge me right? It will ju...

mddrill

Casual Listener

683 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify won't show up on lock screen

The spotify bar wont show up om my lock screen while playing music. It´s been this way since I downloaded the IOS 11 beta, but i just downloaded the official IOS 11 yesterday and it´s still not showing up. The only solution i´ve found is to restart t...

Newbie

The spotify bar wont show up om my lock screen while playing music. It´s been this way since I downloaded the IOS 11 beta, but i just downloaded the official IOS 11 yesterday and it´s still not ...

LukasW97

Newbie

94982 Views

58 replies

23 likes

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  • 58 replies
  • 23 likes

iPhone app plays first song in playlist rather than selected song

When I select a song to play with in a playlist the first song in the playlist plays rather than a song I selected. This occurs only on my iPhone. To put it another way, when I select, let’s say, the fifth song in a playlist, the first song in the pl...

Newbie

 When I select a song to play with in a playlist the first song in the playlist plays rather than a song I selected. This occurs only on my iPhone.  To put it another way, when I select, le...

512 Views

0 replies

0 likes

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Spotify pausing, unpausing and skipping unexpectedly?

My Spotify has been going crazy lately. It pauses, and unpauses, and skips at the most random points. Siri was popping up at random times to, so I turned siri off and the same thing began happening with voice control. Sometimes the app will act so er...

Newbie

My Spotify has been going crazy lately. It pauses, and unpauses, and skips at the most random points. Siri was popping up at random times to, so I turned siri off and the same thing began happening w...

Kcin

Newbie

1786 Views

2 replies

1 likes

  • 1786 Views
  • 2 replies
  • 1 likes

Tracks skipping when connected to Sonos

Hello, I hope somebody can help.I've had an issue when connecting to Sonos via the iPad, when I select other devices Spotify jumps to the end of the next track and doesn't play. If I skip to the next track it automatically jumps to the end.I've unins...

Newbie

Hello, I hope somebody can help. I've had an issue when connecting to Sonos via the iPad, when I select other devices Spotify jumps to the end of the next track and doesn't play. If I skip to the ne...

waddzup

Newbie

6951 Views

13 replies

3 likes

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  • 13 replies
  • 3 likes

No se decargan bien

Holaa tiene mucho que tengo spotify premium y jamas habia tenido problemas hasta que cambie de celular al iphone 8 y me aparecen las canciones de algunas listas descargadas pero nonse escuchan a menos de que tenga internet, y otras canciones se detie...

Newbie

Holaa tiene mucho que tengo spotify premium y jamas habia tenido problemas hasta que cambie de celular al iphone 8 y me aparecen las canciones de algunas listas descargadas pero nonse escuchan a meno...

422 Views

0 replies

0 likes

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iPhone 6s Plus Voice Control in vehicle

When I try to use the voice command while connected through Bluetooth to my 2016 Honda CR-V it automatically starts a phone call in my car to myself. As soon as the button is hit, it starts dialing. Anyone else having problems?

Newbie

When I try to use the voice command while connected through Bluetooth to my 2016 Honda CR-V it automatically starts a phone call in my car to myself. As soon as the button is hit, it starts dialing. ...

405 Views

0 replies

0 likes

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Solved!! Deleted Spotify song greyed out in my playlist

I had the songs Shether by Remy Ma and TR666 by Trippie Red in my playlist. Both songs got deleted off Spotify, but the songs still show up in the queue all the time whenever I listen to the playlist, but greyed out. This is very annoying. How can I ...

Regular

I had the songs Shether by Remy Ma and TR666 by Trippie Red in my playlist. Both songs got deleted off Spotify, but the songs still show up in the queue all the time whenever I listen to the playlist...

Eyates1430

Newbie

6479 Views

2 replies

0 likes

deleted
gray
grey
queue
songs
  • 6479 Views
  • 2 replies
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Solved!! Shuffle info

I have Spotify Premium. All of a sudden I can't get rid of the Shuffle. I tapped on the song playing and checked the crisscrossed arrows. They are white. It still Shuffles, I'm going crazy! Please help.

Newbie

I have Spotify Premium. All of a sudden I can't get rid of the Shuffle. I tapped on the song playing and checked the crisscrossed arrows. They are white. It still Shuffles, I'm going crazy! Please he...

Hubo

Community Legend

956 Views

1 replies

0 likes

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Spotify playing random songs

Since a relatively recent update, when I try to play a song, Spotify often plays a random other song. And when I skip it, it often still goes to another random song that is not the song I want to play. Often enough, that to get to the next song I’m t...

Music Fan

Since a relatively recent update, when I try to play a song, Spotify often plays a random other song. And when I skip it, it often still goes to another random song that is not the song I want to pla...

connorhawke

Music Fan

6965 Views

6 replies

5 likes

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  • 6 replies
  • 5 likes

Plötzlich auftauchende nicht ausgewählte songs in der Playlist

Hallo, ich habe einen Premium Account und muss seit einiger Zeit feststellen, dass plötzlich während des Hörens (verschiedenster) Alben, Titel abgespielt werden, die ich nie ausgewählt habe. Es handelt sich um nichtssagende elektronische Musik. Ich h...

Newbie

Hallo, ich habe einen Premium Account und muss seit einiger Zeit feststellen, dass plötzlich während des Hörens (verschiedenster) Alben, Titel abgespielt werden, die ich nie ausgewählt habe. Es hande...

1619 Views

0 replies

1 likes

  • 1619 Views
  • 0 replies
  • 1 likes