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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407975 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279293 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178760 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello,I have the new Land Rover Velar and connect spotify thanks to InControl Apps.I'm not able to display the list of tracks.When I click on album or playlist the first track is coming, then if I want to go to N20 I need to click 20 times.Is tehre a...
Hello, I have the new Land Rover Velar and connect spotify thanks to InControl Apps. I'm not able to display the list of tracks. When I click on album or playlist the first track is coming, then i...
Newbie
1045 Views
1 replies
0 likes
Hi There All my saved songs have disappeared. When I go in to 'your music' and songs, there is now random songs there that I did not save or listen too. I have deleted the app and re-installed twice, but it is still the same situation. Does anyone ha...
Hi There All my saved songs have disappeared. When I go in to 'your music' and songs, there is now random songs there that I did not save or listen too. I have deleted the app and re-in...
374 Views
0 replies
0 likes
I have tried hard to remove a whole album or artist in one go from a private playlist. It is not possible. I can delete songs one by one, but this is impossible to do in a thousand songs playlist. I am trying to do this from Android. Later edit: I ca...
I have tried hard to remove a whole album or artist in one go from a private playlist. It is not possible. I can delete songs one by one, but this is impossible to do in a thousand songs playli...
3211 Views
0 replies
3 likes
iPhone 6s Plus IOS 11.2.6:I have a problem with the ability to purchase the premium version. On the premium screen it says “Spotify Premium can’t be purchased in this app.”.
iPhone 6s Plus IOS 11.2.6: I have a problem with the ability to purchase the premium version. On the premium screen it says “Spotify Premium can’t be purchased in this app.”.
Spotify Star
1171 Views
1 replies
0 likes
It said spotify premium can not purchased in this app
It said spotify premium can not purchased in this app
Spotify Star
487 Views
1 replies
0 likes
Hi all, the application is currently unusable for me on the iPhone X. The application consistently freezes after not using it for an hour or two and can only be fixed by restarting the phone. Killing the app in the app switcher doesn’t work. The appl...
Hi all, the application is currently unusable for me on the iPhone X. The application consistently freezes after not using it for an hour or two and can only be fixed by restarting the phone. ...
Casual Listener
1088 Views
2 replies
0 likes
Why do I can‘t listen to some songs? They’re blocked. Also with Premium. Examples for blocked bands:Nightwish. Some of their albums are blocked too.
Why do I can‘t listen to some songs? They’re blocked. Also with Premium. Examples for blocked bands: Nightwish. Some of their albums are blocked too.
Spotify Star
21621 Views
5 replies
2 likes
Chanced to premium and had loads of problems on desktop but most annoyingly on my iphone it olays about half a song then starts to skip and then stops what do I do? if it continues i will not be staying with spotify!
Chanced to premium and had loads of problems on desktop but most annoyingly on my iphone it olays about half a song then starts to skip and then stops what do I do? if it continues i will not be stay...
Casual Listener
84002 Views
49 replies
3 likes
Hello there, I have an iPhone 6s with iOS 11.2.2 and the latest Spotify version installed.The queue-view of spotify is buggy. Some items aren‘t displayed (see attached). Best regardsBen
Hello there, I have an iPhone 6s with iOS 11.2.2 and the latest Spotify version installed. The queue-view of spotify is buggy. Some items aren‘t displayed (see attached). Best rega...
Newbie
884 Views
2 replies
1 likes
Hello.I've discovered a bug that crashes Spotify upon choosing "Songs" under the "Your Library" tab. As soon as I click songs, the screen goes black and I am back at my iPhones home screen. It originally crashed when I had access to "Songs" and I sor...
Hello. I've discovered a bug that crashes Spotify upon choosing "Songs" under the "Your Library" tab. As soon as I click songs, the screen goes black and I am back at my iPhones home screen. ...
746 Views
0 replies
2 likes
its not working at all. i tried deleting spotify, restarted my phone, taking my username out of my social and putting it back, etc. It just doesn't scrobble
its not working at all. i tried deleting spotify, restarted my phone, taking my username out of my social and putting it back, etc. It just doesn't scrobble
Regular
24966 Views
135 replies
35 likes
Hey,so my family and I bought Spotify Family some days ago. Now we`re having the problem, that on one of the accounts there`s no download folder. Downloading actually does work, but a folder is pretty practical If someone could help me, would be very...
Hey, so my family and I bought Spotify Family some days ago. Now we`re having the problem, that on one of the accounts there`s no download folder. Downloading actually does work, but a folder is pre...
Casual Listener
14672 Views
30 replies
4 likes
When listening to Spotify on my phone out and about the app skips, pauses, rewinds and forwards songs randomly. It occurs when the screen is locked, but if I open the screen the problem still presists and I can see the songs being skipped, paused etc...
When listening to Spotify on my phone out and about the app skips, pauses, rewinds and forwards songs randomly. It occurs when the screen is locked, but if I open the screen the problem still presist...
Not applicable
1983 Views
3 replies
4 likes
The Spotify Icon has disappeared from my iPad Air. It's still installed as I can access it via the App Store, but I have to do this each time I want to use Spoitfy. I've been advised to reinstall, but as I can't uninstall as there's no icon this is n...
The Spotify Icon has disappeared from my iPad Air. It's still installed as I can access it via the App Store, but I have to do this each time I want to use Spoitfy. I've been advised to r...
Newbie
23509 Views
7 replies
0 likes
Whenever I listen to any of my playlists that either I have made or even if someone else has, random songs that are not In the playlist plays.
Whenever I listen to any of my playlists that either I have made or even if someone else has, random songs that are not In the playlist plays.
Newbie
707 Views
1 replies
0 likes
Too often headphones and earbuds are poorly tuned with jumps in the frequency response that inhibit good audio fidelity. I purchased some earbuds (FiiO F9 Pro) that have a horrible spike of treble around 8kHz, thus I need to reduce the frequencies ar...
Too often headphones and earbuds are poorly tuned with jumps in the frequency response that inhibit good audio fidelity. I purchased some earbuds (FiiO F9 Pro) that have a horrible spike of treb...
922 Views
0 replies
1 likes
Hello, I noticed that displayed data/info are wrong after skipping a track when I am connected via bluetooth to the Discover Media system in my VW. Basically, track data and info of the previous song remain displayed on the central screen and also in...
Hello, I noticed that displayed data/info are wrong after skipping a track when I am connected via bluetooth to the Discover Media system in my VW. Basically, track data and i...
Newbie
5313 Views
9 replies
13 likes
Hey, i have the premium account and I wanted to ask- how can i use the connection of the phone to listen to music and not only the wifi?because everytime im not connected to wifi, it says that “Spotify is off”, why cant i listen to music without wifi...
Hey, i have the premium account and I wanted to ask- how can i use the connection of the phone to listen to music and not only the wifi? because everytime im not connected to wifi, it says that “Spo...
344 Views
0 replies
0 likes
I'll start off by saying I am aware that there are numerous similar topics to this one but none have been able to fix my problem and none seem to be about going from an imac to an iphone. I have heaps of old .mp3's from my old macbook from around 200...
I'll start off by saying I am aware that there are numerous similar topics to this one but none have been able to fix my problem and none seem to be about going from an imac to an iphone. I ...
Community Legend
569 Views
1 replies
0 likes
Hello, help needed here!!!All my music was deleted recently, now I am trying to redownload the saved albums and nothing is happening. Having checked all the points in Spotify's list, I have enough free GB, I have a premium account, I only have three ...
Hello, help needed here!!! All my music was deleted recently, now I am trying to redownload the saved albums and nothing is happening. Having checked all the points in Spotify's list, I have enough ...
382 Views
0 replies
0 likes
