Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-02-28 10:52:02 PM
zoabknew
Regular
26957 Views
13 replies
33 likes

26957 Views
13 replies
33 likes

Superuser Contribution DOES NOT SHOW NOW PLAYING. Cannot change or pause music

Someone pleeeeease help.. since Spotify doesn’t offer phone support and ther website is all over the place. When I play a song in a playlist I have no option of seeing Now Playing. Nor can I pause or change the song... it’s super annoying and I have ...

kyokrainetz
Casual Listener
Someone pleeeeease help.. since Spotify doesn’t offer phone support and ther website is all over the place. When I play a song in a playlist I have no option of seeing Now Playing. Nor can I pause or...
2018-01-13 8:27:59 PM
2018-01-21 5:04:50 PM
kyokrainetz
Casual Listener
1514 Views
2 replies
0 likes

1514 Views
2 replies
0 likes

Las canciones se saltan automáticamente

Tengo la aplicación en el iPhone y las canciones se saltan automáticamente cada vez que pongo play en alguna canción.La cuenta es premiumYa instale nuevamente la aplicación (iPhone) y nadaEstoy apunto de cancelar la cuenta!!!!Alguna ayuda para darle ...

Alejandramjm
Newbie
Tengo la aplicación en el iPhone y las canciones se saltan automáticamente cada vez que pongo play en alguna canción. La cuenta es premium Ya instale nuevamente la aplicación (iPhone) y nada Estoy...
2017-04-25 2:57:21 PM
2018-01-21 4:50:18 PM
user-removed
Not applicable
41097 Views
2 replies
16 likes

41097 Views
2 replies
16 likes

Non riesco a fare l’upgrade a Premium

Quando scorro le varie canzoni mi appare il pop-up del l’upgrade premium...l’unico problema e che non mi fa fare l’upgrade, mi appaiono solo i due pulsanti con scritto (Salta, Ho capito), potete aiutarmi ?Grazie in anticipo

xmatt76_
Newbie
Quando scorro le varie canzoni mi appare il pop-up del l’upgrade premium...l’unico problema e che non mi fa fare l’upgrade, mi appaiono solo i due pulsanti con scritto (Salta, Ho capito), potete aiut...
2018-01-21 10:07:37 AM
520 Views
0 replies
0 likes

520 Views
0 replies
0 likes

last.fm scrobbling problems

When I scrobble music I have uploaded from my itunes library, it'll say which song I'm scrobbling under "scrobbling now" but when the song ends it goes away and doesn't add it to songs I've scrobbled and it's really confusing me. Uninstalling spotify...

micheie
Newbie
When I scrobble music I have uploaded from my itunes library, it'll say which song I'm scrobbling under "scrobbling now" but when the song ends it goes away and doesn't add it to songs I've scrobbled...
2018-01-21 6:41:51 AM
476 Views
0 replies
0 likes

476 Views
0 replies
0 likes

Recently got the app and it prompts me to follow an email link I never received.

Each time I open the app a blue pop up covers the whoel screen saying "To finish up, click the link in the email we just send you". I haven't received the email its talking about I check, even tryed reclicking the email confimation link, but I can't ...

pennifer
Newbie
Each time I open the app a blue pop up covers the whoel screen saying "To finish up, click the link in the email we just send you". I haven't received the email its talking about I check, even tryed ...
2018-01-21 6:21:04 AM
260 Views
0 replies
0 likes

260 Views
0 replies
0 likes

Offline

I paid for Spotify and it hasn’t worked at all I have data and it keeps saying I’m offline and I can’t play anything unless I’m connected to WiFi. This is so annoying so I probably will not be using Spotify again until the problem is resolved cause I...

emilyblack958
Newbie
I paid for Spotify and it hasn’t worked at all I have data and it keeps saying I’m offline and I can’t play anything unless I’m connected to WiFi. This is so annoying so I probably will not be using ...
2018-01-21 3:47:48 AM
2018-01-21 5:46:26 AM
Billy-J
Spotify Star
326 Views
1 replies
0 likes

326 Views
1 replies
0 likes

Spotify dont Show me the Genius Button in the Settings??

Please help. I Want to See the Genius lyrics

N1717
Casual Listener
Please help. I Want to See the Genius lyrics
2018-01-17 1:04:07 AM
2018-01-21 2:53:09 AM
user-removed
Not applicable
798 Views
5 replies
0 likes

798 Views
5 replies
0 likes

Solved!! Music stops

There’s some songs I can’t play not even when I download them And I music stops every two songs. This happens with 2 of 3 songs

Victorcl178
Newbie
There’s some songs I can’t play not even when I download them And I music stops every two songs. This happens with 2 of 3 songs
2018-01-20 9:05:33 PM
2018-01-20 11:47:08 PM
isabellaarenas9
Casual Listener
352 Views
1 replies
0 likes

352 Views
1 replies
0 likes

Double Speed via Bluetooth Entune / Toyota

JUST started having this issue. Using Spotify app ios via Bluetooth (Entune) to my Toyota Sienna. Songs play fine locally but double speed (or faster) with playing via Bluetooth. Restarted phone and uninstalled / reinstalled Spotify to no avail. Plea...

Duckyfree1
Casual Listener
JUST started having this issue. Using Spotify app ios via Bluetooth (Entune) to my Toyota Sienna. Songs play fine locally but double speed (or faster) with playing via Bluetooth. Restarted phone and ...
2016-08-21 7:34:37 PM
2018-01-20 8:51:19 PM
bunmango
Regular
2765 Views
6 replies
0 likes

2765 Views
6 replies
0 likes

Arts does not appear when playing with wi-fi

I have an iPhone 7, always update my iOS, but for the last week my Spotify does not show any arts from albums, songs and artist when I am connected through Wi-Fi. When Connected with my phone service provider all the images appear. Music alway works ...

jstirador
Newbie
I have an iPhone 7, always update my iOS, but for the last week my Spotify does not show any arts from albums, songs and artist when I am connected through Wi-Fi. When Connected with my phone service...
2018-01-19 4:57:46 AM
2018-01-20 8:47:20 PM
Penpetramania
Casual Listener
518 Views
3 replies
2 likes

518 Views
3 replies
2 likes

Can’t view “upcoming songs” list on a certain track

Spoiler (Highlight to read) One song in my library, “Feel it still” by Portugal The Man, is playing a video in the background behind the music and I can’t get to the screen to view what’s next to play. There is normally a square in the top right corn...

zury1001
Newbie
One song in my library, “Feel it still” by Portugal The Man, is playing a video in the background behind the music and I can’t get to the screen to view what’s next to play. There is normally...
2018-01-20 6:25:40 PM
272 Views
0 replies
0 likes

272 Views
0 replies
0 likes

Works with ipad but not ipod touch

Hello, Im using spotify on my ipad 2 connected to my car stereo via usb and i can fully control it, change music from steering wheel, but as soon i connect my ipod touch last generation i cant control it, it even doesnt play, only aux works with ipho...

user-removed
Visitor
Hello, Im using spotify on my ipad 2 connected to my car stereo via usb and i can fully control it, change music from steering wheel, but as soon i connect my ipod touch last generation i cant cont...
2014-02-21 10:09:19 AM
2018-01-20 5:23:19 PM
pablo__alvarez
Newbie
714 Views
2 replies
0 likes

714 Views
2 replies
0 likes

Spotify connect: Unknown device PC connected to my iPhone

When I logged onto my spotify account today via my iPhone 6, I noticed "Devices Available" displaying at the bottom of the page. When I clicked here, a new screen appeared (see attached), showing my spotify account connected to a device called Móhre-...

neiljp
Newbie
When I logged onto my spotify account today via my iPhone 6, I noticed "Devices Available" displaying at the bottom of the page. When I clicked here, a new screen appeared (see attached), showing my ...
2016-02-19 2:47:25 PM
2018-01-20 2:29:02 PM
murph_tum
Newbie
2594 Views
6 replies
0 likes

2594 Views
6 replies
0 likes

Where’s the downloads gone after the update

Where has the downloads option on the your library gone. Thanks John

Johnlewis14666
Regular
Where has the downloads option on the your library gone. Thanks John
2018-01-19 10:02:10 PM
2018-01-20 10:47:40 AM
Johnlewis14666
Regular
625 Views
3 replies
2 likes

625 Views
3 replies
2 likes

Dowload

After the last update of spotify i dont find my folder with my dowloads in the application menu , helppp (im premium). >> if u look at the picture u will see that it does not dowload (sorry if i wrote some wrong word)

zHurley
Newbie
After the last update of spotify i dont find my folder with my dowloads in the application menu , helppp (im premium). >> if u look at the picture u will see that it does not dowloa...
2018-01-20 2:55:44 AM
2018-01-20 9:10:24 AM
aphexacid
Regular
1006 Views
1 replies
2 likes

1006 Views
1 replies
2 likes

Playlist starts over from beginning every time I connect to bluetooth.

Hello,Here's the problem: Playlists start over and play the same track order, even when on shuffle, when I connect them to bluetooth and it finishs playing whatever song it was in the middle of when previously turned off. If I have a playlist with 5 ...

bgheadtodd
Casual Listener
Hello, Here's the problem: Playlists start over and play the same track order, even when on shuffle, when I connect them to bluetooth and it finishs playing whatever song it was in the middle of whe...
2017-08-15 11:17:39 PM
2018-01-19 12:05:45 AM
TheTanager
Newbie
8701 Views
3 replies
23 likes

8701 Views
3 replies
23 likes

Missing singles/EP’s section on artist page

Hi! was thinking about giving Spotify a go once more but while trying to make sure that it has the artists’ albums that are important to me I found out that the artist page doesn’t show singles. If I search for a specific album then it shows up fine....

AeroZ
Composer
Hi! was thinking about giving Spotify a go once more but while trying to make sure that it has the artists’ albums that are important to me I found out that the artist page doesn’t show sing...
2018-01-19 9:35:48 PM
526 Views
0 replies
0 likes

526 Views
0 replies
0 likes

Shuffle is not shuffling

I have a close to 1,000 song playlist on Spotify but I only get to hear the same 50 songs over and over again no matter where I shuffle from. If I organize it alphabetically I’ll only get artists A-F and that’s it. If I shuffle by date I’ll get the l...

RyanNelson
Newbie
I have a close to 1,000 song playlist on Spotify but I only get to hear the same 50 songs over and over again no matter where I shuffle from. If I organize it alphabetically I’ll only get artists A-F...
2018-01-19 8:41:28 PM
494 Views
0 replies
2 likes

494 Views
0 replies
2 likes

Listening to local files in PC on iPhone

Hello, I have a problem that I've been working on for about an hour now, that people claim can be fixed. I have some local file mp3 files on my PC that I have successfully added to Spotify, but I want to be able to listen to them from my iPhone as we...

Silevern
Newbie
...ar as I am aware this should be possible. I have tried the following methods: Setting spotify.exe to both Public and Private in my Windows Defender firewall system Checking the green D...
2018-01-19 7:46:47 PM
2018-01-19 8:05:07 PM
AsianChickenRun
Casual Listener
811 Views
1 replies
0 likes

811 Views
1 replies
0 likes

Log in

I lived abroad for a year and ever since I got back to the states the app keeps telling me I can’t use Spotify abroad for more than 14 days I tried deleting and re downloading the app many times and have messed with my settings and nothing is working...

IJ101
Newbie
I lived abroad for a year and ever since I got back to the states the app keeps telling me I can’t use Spotify abroad for more than 14 days I tried deleting and re downloading the app many times and ...
2018-01-19 7:18:23 PM
2018-01-19 7:50:17 PM
AsianChickenRun
Casual Listener
281 Views
1 replies
0 likes

281 Views
1 replies
0 likes

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