Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
Visitor
396943 Views
123 replies
27 likes
- 396943 Views
- 123 replies
- 27 likes
Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Get help with Spotify for iOS devices
Solved!! How to play the "Eat this playlist"
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
270837 Views
58 replies
14 likes
- 270837 Views
- 58 replies
- 14 likes
Volume buttons on device don't work when casting
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Visitor
171887 Views
507 replies
108 likes
- 171887 Views
- 507 replies
- 108 likes
iOS Local Files: Easier import with the Files app
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
- 114589 Views
- 19 replies
- 38 likes
Radio feature is missing
I’ve installed the latest version of Spotify on my iPhone 8 and the radio button is missing from the buttom bar, also I can’t start a song radio.. please help
I’ve installed the latest version of Spotify on my iPhone 8 and the radio button is missing from the buttom bar, also I can’t start a song radio.. please help
Newbie
1143 Views
2 replies
0 likes
- 1143 Views
- 2 replies
- 0 likes
Solved!! Deleting Playlists on Ipad without losing them on my laptop
Maybe someone out there can help me. I use spotify premium to get playlists from my laptop to an Ipad. Sometimes I want to get rid of a playlist on the Ipad without deleting it on my laptop. Tried everything and nothing works. Whenever I want to get ...
Maybe someone out there can help me. I use spotify premium to get playlists from my laptop to an Ipad. Sometimes I want to get rid of a playlist on the Ipad without deleting it on my laptop. Tri...
Casual Listener
8601 Views
8 replies
0 likes
- 8601 Views
- 8 replies
- 0 likes
Spotify not loading in Wifi
I work at a school and we use spotify premium daily. Unfortunately, as of late, the spotify app is not working on our ipads or iphones while on wifi. In data we are fine. I have uninstalled and reinstalled the apps multiple times and have tried chang...
I work at a school and we use spotify premium daily. Unfortunately, as of late, the spotify app is not working on our ipads or iphones while on wifi. In data we are fine. I have uninstalled and reins...
Newbie
1033 Views
2 replies
0 likes
- 1033 Views
- 2 replies
- 0 likes
Can't change credit card - update button only refreshes the page
I need to change my credit card, and yet when I go to my account > subscription on the Spotify website and try to change my details by clicking the "Update" button - nothing happens! The page merely refreshes and I'm unable to enter my new details. T...
I need to change my credit card, and yet when I go to my account > subscription on the Spotify website and try to change my details by clicking the "Update" button - nothing happens! The page mere...
Not applicable
1101 Views
2 replies
0 likes
- 1101 Views
- 2 replies
- 0 likes
Sort by recently added doesn’t work
On the current iPad version when I select sort by date added my playlist sorts in an odd manner. If I add a song it will appear under 3 or 4 songs..
On the current iPad version when I select sort by date added my playlist sorts in an odd manner. If I add a song it will appear under 3 or 4 songs. .
Not applicable
633 Views
1 replies
0 likes
- 633 Views
- 1 replies
- 0 likes
Daily Mix - no artist list on iOS
Hello - Recently the based on list of artists has disapeared from my Daily Mixes on iOS. Screenshot attached. I've tried rebooting, logging in and out of Spotify, and deleting the app and re-installing it. I do see the list of artists on the desktop ...
Hello - Recently the based on list of artists has disapeared from my Daily Mixes on iOS. Screenshot attached. I've tried rebooting, logging in and out of Spotify, and deleting th...
394 Views
0 replies
0 likes
- 394 Views
- 0 replies
- 0 likes
Cannot play music while connect to device
For some reason when I try and play certain songs while connected to my SONOS speakers I get an error message reading “Can’t play right now - You can’t play this content while connected to another device.” Please help.
For some reason when I try and play certain songs while connected to my SONOS speakers I get an error message reading “Can’t play right now - You can’t play this content while connected to another de...
438 Views
0 replies
0 likes
- 438 Views
- 0 replies
- 0 likes
My music won't play
This issue has been going on for about a month now. My music will play and then stop after 7-11 seconds. It doesn't pause it, it just literally doesn't play anymore no matter what i do.I removed my phone from offline devices and it fixed nothing.I lo...
This issue has been going on for about a month now. My music will play and then stop after 7-11 seconds. It doesn't pause it, it just literally doesn't play anymore no matter what i do. I removed my...
Newbie
620 Views
1 replies
0 likes
- 620 Views
- 1 replies
- 0 likes
playing local music on iphone
Is there a way to play local music file that are already on my phone?
Is there a way to play local music file that are already on my phone?
483 Views
0 replies
0 likes
- 483 Views
- 0 replies
- 0 likes
Love and dislike buttons in Daily mix disappeared after going preimium
when i used the free spotify, in the Daily mix, there were 2 buttons for love and dislike. I then upgraded to premium and those button are now gone (they were replaced with the repeat and shuffle buttons) and i still want to "help" spotify understand...
when i used the free spotify, in the Daily mix, there were 2 buttons for love and dislike. I then upgraded to premium and those button are now gone (they were replaced with the repeat and shuffle but...
Not applicable
767 Views
1 replies
0 likes
- 767 Views
- 1 replies
- 0 likes
Solved!! How can I delete a song from playlist?
When I changed my spotify to premium I cant no longer delete a song from my own playlists! There simly isin't a " button" for it anymore??!!
When I changed my spotify to premium I cant no longer delete a song from my own playlists! There simly isin't a " button" for it anymore??!!
Casual Listener
4342 Views
4 replies
0 likes
- 4342 Views
- 4 replies
- 0 likes
device broadcast status
is this still a thing?
is this still a thing?
Casual Listener
5275 Views
2 replies
1 likes
- 5275 Views
- 2 replies
- 1 likes
Song stuck as saved
I keep trying to delete a song from my saved, specifically 'Somebody's watching me' and it just doesn't delete from my saved songs. I click the (x) to delete it from my library, but every time I come back, it's still there. It's stuck and I don't kno...
I keep trying to delete a song from my saved, specifically 'Somebody's watching me' and it just doesn't delete from my saved songs. I click the (x) to delete it from my library, but every time ...
512 Views
0 replies
0 likes
- 512 Views
- 0 replies
- 0 likes
Every button including shuffle play gives me "You have discovered a premium feature"
Hello all, I've been having a problem since three days now, and can't find an answer.Every time I try to play a song, playlist, album or anything, I get the "You have discovered a premium feature" message, even while hitting "Shuffle play" which mean...
Hello all, I've been having a problem since three days now, and can't find an answer. Every time I try to play a song, playlist, album or anything, I get the "You have discovered a premium ...
Casual Listener
1031 Views
1 replies
0 likes
- 1031 Views
- 1 replies
- 0 likes
Songs play for about five seconds, then stop
I have a premium account and I’ve been having this issue for a while. I try to play any song, and it will pause about five seconds in. I close the app and try to restart but the problem persists.Just a couple notes for troubleshooting:1) I tried a re...
I have a premium account and I’ve been having this issue for a while. I try to play any song, and it will pause about five seconds in. I close the app and try to restart but the problem persists. Ju...
346 Views
0 replies
1 likes
- 346 Views
- 0 replies
- 1 likes
Battery Drain
I have an iPhone 4S, and the Spotify app has been using 28-32% of my battery consistently, and I listened to music for 10 minutes (that only shaved off 1%) but still. I have a screenshot of my battery usage if need be. This is all happening in the ba...
I have an iPhone 4S, and the Spotify app has been using 28-32% of my battery consistently, and I listened to music for 10 minutes (that only shaved off 1%) but still. I have a screenshot of my batter...
577 Views
0 replies
0 likes
- 577 Views
- 0 replies
- 0 likes
Is not appearing my next song, neither playing now
Since that I made a download on my iPhone 8 Plus my next and actual song is not showing to me, so I cannot see what is the next song. I already update and reinstalled, but nothing changes. Below you can see the Screenshot of my problem.
Since that I made a download on my iPhone 8 Plus my next and actual song is not showing to me, so I cannot see what is the next song. I already update and reinstalled, but nothing changes. Below you ...
352 Views
0 replies
1 likes
- 352 Views
- 0 replies
- 1 likes
Why isn't there a simple "DOWNLOADS" folder on Spotify?
I used to be able to see a folder (?) listing of all the albums/songs I had downloaded on my phone but that no longer exists? Now I have to go searching through albums/songs and look for the green indicator? Why oh why can't they just be in one place...
I used to be able to see a folder (?) listing of all the albums/songs I had downloaded on my phone but that no longer exists? Now I have to go searching through albums/songs and look for the gr...
Regular
874 Views
4 replies
0 likes
- 874 Views
- 4 replies
- 0 likes
iPhone App malfunction
Hi all,About a week ago the Spotify app made me login every time I opened the app, it never used to do that. Once I was in, all of my downloads that I was able to listen to offline were no longer download (this happened on my IPad as well). I message...
Hi all, About a week ago the Spotify app made me login every time I opened the app, it never used to do that. Once I was in, all of my downloads that I was able to listen to offline were no lo...
Newbie
602 Views
1 replies
0 likes
- 602 Views
- 1 replies
- 0 likes
Playing music
When I go to play music with the new 8.4.43.908 update and I go to turn off my phone woke I would and put it in my pocket when my phone hits its 10 second mark it locks and I now can’t play music like I use to
When I go to play music with the new 8.4.43.908 update and I go to turn off my phone woke I would and put it in my pocket when my phone hits its 10 second mark it locks and I now can’t play music lik...
416 Views
0 replies
0 likes
- 416 Views
- 0 replies
- 0 likes