Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37290 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102890 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431569 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299235 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Line breaks cause unreadable text in playlists.Spotted on iOS iPhone 6s:Navigate to any playlist. if there's a line break - when titles or artist names wrap in two or three lines, the layout looks broken. If it happens with more songs, it is impossib...
Line breaks cause unreadable text in playlists. Spotted on iOS iPhone 6s: Navigate to any playlist. if there's a line break - when titles or artist names wrap in two or three lines, the layout look...
Roadie
793 Views
1 replies
0 likes
Hi! Can you please help me? I am trying to register to the Spotify Premium 129 and intends to pay via mobile/load. But under the payment option, there is no option for mobile payment. I tried editing my profile and included my mobile number, but when...
Hi! Can you please help me? I am trying to register to the Spotify Premium 129 and intends to pay via mobile/load. But under the payment option, there is no option for mobile payment. I tried editing...
Newbie
1714 Views
4 replies
0 likes
I had a Starred list with more than 100 000 songs that I deleted on my laptop. But it´s still there on my iPhone. The only way to delete songs from the starred list on my iPhone is to take them away one at the time - but I want to delete the whole St...
I had a Starred list with more than 100 000 songs that I deleted on my laptop. But it´s still there on my iPhone. The only way to delete songs from the starred list on my iPhone is to take them away ...
Newbie
9126 Views
6 replies
0 likes
hi! how can i understeand how much times i streamed a song?
hi! how can i understeand how much times i streamed a song?
Not applicable
566 Views
1 replies
0 likes
I accidentlally hit the thumbs down button on the Spotify Radio and was wondering if there was a way to view the list of songs/artitst that have been given the thumbs down or up; this is an artist I hope to find more music on but cannont recall their...
I accidentlally hit the thumbs down button on the Spotify Radio and was wondering if there was a way to view the list of songs/artitst that have been given the thumbs down or up; this is an artist I ...
Not applicable
105778 Views
188 replies
72 likes
Since updating yesterday, I'm noticing that not only does the "Played" status not retain on a pdcast I've completed listening to, but the current spot in the podcast, if stopped in the middle, resets to the beginning when going back. This is essentia...
Since updating yesterday, I'm noticing that not only does the "Played" status not retain on a pdcast I've completed listening to, but the current spot in the podcast, if stopped in the middle, resets...
467 Views
0 replies
0 likes
Hey I downloded spotify on windows/iphone and created a premium account and the radio option is missing on my iphone (ios 9), it does exist on my desktop software. Please advise,thanks
Hey I downloded spotify on windows/iphone and created a premium account and the radio option is missing on my iphone (ios 9), it does exist on my desktop software. Please ad...
Casual Listener
825 Views
1 replies
1 likes
Everytime I try to play a playlist/Song on Spoyify it constantly skips through the playlist and wont play the song ive chosen. If a song actually plays its like im holding the forward button, so skips through the whole song. This has been a recurring...
Everytime I try to play a playlist/Song on Spoyify it constantly skips through the playlist and wont play the song ive chosen. If a song actually plays its like im holding the forward button, so skip...
Regular
1261 Views
1 replies
0 likes
Reproduction steps:1. Set up Raumfeld Stereo M speakers with Spotify connect2. Start playback from the Spotify app on iOS3. Try changing the volume via the iPhone volume buttons while in the appExpected result:The speaker volume is changed, and a cus...
Reproduction steps: 1. Set up Raumfeld Stereo M speakers with Spotify connect 2. Start playback from the Spotify app on iOS 3. Try changing the volume via the iPhone volume buttons while in the ap...
Regular
1858 Views
2 replies
3 likes
I'm using ios 11.2.6 and all the lyrics are disappeared even the song have the lyric, please help me.
I'm using ios 11.2.6 and all the lyrics are disappeared even the song have the lyric, please help me.
Regular
1066 Views
1 replies
0 likes
hey im new to spotufy so sorry have a questionspotify does not have "like" & "dislike" buttons?or where can i find them? or how can i enable them? i cant see them not in desktop and not in mobile. using mac and iphone
hey im new to spotufy so sorry have a question spotify does not have "like" & "dislike" buttons? or where can i find them? or how can i enable them? i cant see them not in deskt...
Regular
536 Views
1 replies
0 likes
Hi all - I am a Premium user that spends 4-8hours a day on Spotify. I did app updates last night & this morning trying to listen & realized the 15-second forward / rewind buttons are gone! This is very frustrating for the user experience - is this in...
Hi all - I am a Premium user that spends 4-8hours a day on Spotify. I did app updates last night & this morning trying to listen & realized the 15-second forward / rewind buttons are gone! Th...
946 Views
0 replies
0 likes
I have spotify free on my computer (mac v. 10.9.5) and it is working normally. However, when I try to use spotify free on my iphone 5 (iOS 8.4), it says "premium only" even when I try to play songs in shuffle mode, or the radio, or playlists in shuff...
I have spotify free on my computer (mac v. 10.9.5) and it is working normally. However, when I try to use spotify free on my iphone 5 (iOS 8.4), it says "premium only" even when I try to play songs i...
Newbie
9323 Views
5 replies
0 likes
I want older version of the spotify app on AppStore. By older version I meant the specific old version. Not the compatible version. Is there any way to get it? I want the spotify before they removed touch to preview. And please do not post that link ...
I want older version of the spotify app on AppStore. By older version I meant the specific old version. Not the compatible version. Is there any way to get it? I want the spotify before they removed ...
Spotify Star
942 Views
1 replies
0 likes
Hello,I have the new Land Rover Velar and connect spotify thanks to InControl Apps.I'm not able to display the list of tracks.When I click on album or playlist the first track is coming, then if I want to go to N20 I need to click 20 times.Is tehre a...
Hello, I have the new Land Rover Velar and connect spotify thanks to InControl Apps. I'm not able to display the list of tracks. When I click on album or playlist the first track is coming, then i...
Newbie
1078 Views
1 replies
0 likes
Hi There All my saved songs have disappeared. When I go in to 'your music' and songs, there is now random songs there that I did not save or listen too. I have deleted the app and re-installed twice, but it is still the same situation. Does anyone ha...
Hi There All my saved songs have disappeared. When I go in to 'your music' and songs, there is now random songs there that I did not save or listen too. I have deleted the app and re-in...
396 Views
0 replies
0 likes
I have tried hard to remove a whole album or artist in one go from a private playlist. It is not possible. I can delete songs one by one, but this is impossible to do in a thousand songs playlist. I am trying to do this from Android. Later edit: I ca...
I have tried hard to remove a whole album or artist in one go from a private playlist. It is not possible. I can delete songs one by one, but this is impossible to do in a thousand songs playli...
3251 Views
0 replies
3 likes
iPhone 6s Plus IOS 11.2.6:I have a problem with the ability to purchase the premium version. On the premium screen it says “Spotify Premium can’t be purchased in this app.”.
iPhone 6s Plus IOS 11.2.6: I have a problem with the ability to purchase the premium version. On the premium screen it says “Spotify Premium can’t be purchased in this app.”.
Spotify Star
1203 Views
1 replies
0 likes
It said spotify premium can not purchased in this app
It said spotify premium can not purchased in this app
Spotify Star
515 Views
1 replies
0 likes
Hi all, the application is currently unusable for me on the iPhone X. The application consistently freezes after not using it for an hour or two and can only be fixed by restarting the phone. Killing the app in the app switcher doesn’t work. The appl...
Hi all, the application is currently unusable for me on the iPhone X. The application consistently freezes after not using it for an hour or two and can only be fixed by restarting the phone. ...
Casual Listener
1143 Views
2 replies
0 likes
