Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227718 Views

53 replies

13 likes

  • 227718 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152288 Views

507 replies

108 likes

  • 152288 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106493 Views

19 replies

38 likes

  • 106493 Views
  • 19 replies
  • 38 likes

Downloading Local Files

I'd like to download some Local Files to my phone that are on my computer, but that are NOT on Spotify. I cannot find a definitive answer to this problem online. Many thanks

Newbie

I'd like to download some Local Files to my phone that are on my computer, but that are NOT on Spotify.   I cannot find a definitive answer to this problem online.     Many thanks...

Nygge72

Newbie

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums in your library

If i ad a song to my library it shows up in album view with only one song in the album and vise versa in song view. Cant i have only full albums in album view in my library?

Newbie

If i ad a song to my library it shows up in album view with only one song in the album and vise versa in song view. Cant i have only full albums in album view in my library?

Jack

Roadie

526 Views

1 replies

1 likes

  • 526 Views
  • 1 replies
  • 1 likes

Superuser Contribution How to play a full album?

Sounds simple an I think it is, just I can't figure it out... I have a "waitinglist" with several songs and play these one after the other.so far so good. Now I wand to listen to sth else and not want to go on with the waitinglist, but want to listen...

Regular

Sounds simple an I think it is, just I can't figure it out...   I have a "waitinglist" with several songs and play these one after the other. so far so good.   Now I wand to listen to ...

Jack

Roadie

7438 Views

1 replies

0 likes

  • 7438 Views
  • 1 replies
  • 0 likes

Queue swipe won’t work offline

Whenever I go offline on iPhone , I lose the ability to swipe right and add a song to the queue (except for rare occasions when I can get a few swipes in before it no longer works). Once I go online again, the swipe right to queue works fine but is t...

Newbie

Whenever I go offline on iPhone , I lose the ability to swipe right and add a song to the queue (except for rare occasions when I can get a few swipes in before it no longer works). Once I go online ...

Klaxstar

Newbie

1162 Views

1 replies

6 likes

  • 1162 Views
  • 1 replies
  • 6 likes

Superuser Contribution Local Files to Iphone wont sync.

So heres my issue. I have 2 songs on my local files. I have my phone connected to the same wifi and spotify is able to get through my firewall. I have premium aswell. I am able to toggle the download switch on my computer and then on my phone after i...

Newbie

So heres my issue. I have 2 songs on my local files. I have my phone connected to the same wifi and spotify is able to get through my firewall. I have premium aswell. I am able to toggle the download...

565 Views

0 replies

0 likes

iphone
local files
  • 565 Views
  • 0 replies
  • 0 likes

Sharing playlists with my other devices

Long story, but I had to resubscribe and was reassured that my playlists would follow me. They appeared on the computer that I used to chat with the agent, but they didn't appear on my iPad or Android phone. I was also informed that I no longer had S...

Newbie

Long story, but I had to resubscribe and was reassured that my playlists would follow me. They appeared on the computer that I used to chat with the agent, but they didn't appear on my iPad or Androi...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

Remove imported music

I recently imported my music from iTunes to Spotify and want to remove the music from the Spotify app, but I don’t see an option to unimport the music or anything. What do I do to remove the imported music from the app so that it’s only on my Apple M...

Visitor

I recently imported my music from iTunes to Spotify and want to remove the music from the Spotify app, but I don’t see an option to unimport the music or anything. What do I do to remove the imported...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Spotify draining battery like crazy

iPhone 8. Anyone else noticed this? I was literally watching the battery percentage dropping down as I was listening to Spotify. Closed it and this stopped the problem.

Gig Goer

iPhone 8. Anyone else noticed this? I was literally watching the battery percentage dropping down as I was listening to Spotify. Closed it and this stopped the problem.

588 Views

0 replies

1 likes

  • 588 Views
  • 0 replies
  • 1 likes

Why can't I download more music?

Hello. So basically, I apparently hit a "download cap" set by Spotify on how many songs I can download on my iPhone. I'm not too sure why Spotify would set a "download limit". I had to delete a few playlists just so the download can continue for my p...

Casual Listener

Hello. So basically, I apparently hit a "download cap" set by Spotify on how many songs I can download on my iPhone. I'm not too sure why Spotify would set a "download limit". I had to delete a few p...

de_stroyed

Casual Listener

3530 Views

3 replies

0 likes

  • 3530 Views
  • 3 replies
  • 0 likes

Superuser Contribution Discovery - New Releases for You missing?

I've always been a avid user of the "New Releases for you" section in the Discovery tab.Somehow I don't see it anymore on my iPhone (and also not on my Mac too). Has this functionality been removed in the pas couple of weeks??

Casual Listener

I've always been a avid user of the "New Releases for you" section in the Discovery tab. Somehow I don't see it anymore on my iPhone (and also not on my Mac too).   Has this functionality bee...

Badrvdm

Casual Listener

1057 Views

2 replies

1 likes

  • 1057 Views
  • 2 replies
  • 1 likes

Spotify skipping songs on a album like i haven't downloaded it

I have recently started having an issue where I play an album and Spotify continues to skip 3-4 songs on the album and not play it at all. I have tried every solution I have found, changing the quality of music, turning off certain functions, reinsta...

Newbie

I have recently started having an issue where I play an album and Spotify continues to skip 3-4 songs on the album and not play it at all. I have tried every solution I have found, changing the ...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Superuser Contribution repeat song function

i dont know if anyone elses isnt working but when i select to repeat a song it wont repeat and usually the repeat 1 comes up but it fails to do so & im very annoyed.

Newbie

i dont know if anyone elses isnt working but when i select to repeat a song it wont repeat and usually the repeat 1 comes up but it fails to do so & im very annoyed.

Jack

Roadie

856 Views

1 replies

0 likes

  • 856 Views
  • 1 replies
  • 0 likes

Track Info isn't being transmitted when using USB

Hey, everyone!So, I've got this annoying issue I'm trying to combat because I'm particular and can't stand that it's not working properly - hoping I can get some insight here! 2016 Toyota CamryiOS 11.2.1Spotify version 8.4.28 When I connect my iPhone...

Newbie

Hey, everyone! So, I've got this annoying issue I'm trying to combat because I'm particular and can't stand that it's not working properly - hoping I can get some insight here!   2016 Toyot...

421 Views

0 replies

1 likes

  • 421 Views
  • 0 replies
  • 1 likes

Now playing

Since I’ve updated the app, the now playing bar that used to be at the bottom of the screen is missing. When I shuffle it doesn’t take me to the now playing screen and when I leave the app it only shows that Spotify is playing on my iPhone where as I...

Newbie

Since I’ve updated the app, the now playing bar that used to be at the bottom of the screen is missing. When I shuffle it doesn’t take me to the now playing screen and when I leave the app it only sh...

feelikeastrangr

Community Legend

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Fix Playback Of Playlist Search Results

Back in the early days of Spotify, one of my favorite features was the ability to search for an artist within a saved playlist to display everything from that one artist, album, keyword, etc. The function still exists, but somewhere along the line wi...

Casual Listener

Back in the early days of Spotify, one of my favorite features was the ability to search for an artist within a saved playlist to display everything from that one artist, album, keyword, etc. The fun...

1301 Views

0 replies

7 likes

custom playlist
Playlist search
Playlist Shuffle
Search
  • 1301 Views
  • 0 replies
  • 7 likes

Se para la musica en segundo plano

Cuando tengo los auriculares conectados y tengo spotify en sengundo plano se para la musica al instante de mandarla a segundo plano, sin embargo sin los auriculares no ocurre, alguna solucion?

Newbie

Cuando tengo los auriculares conectados y tengo spotify en sengundo plano se para la musica al instante de mandarla a segundo plano, sin embargo sin los auriculares no ocurre, alguna solucion?

1411 Views

0 replies

1 likes

  • 1411 Views
  • 0 replies
  • 1 likes

Play playlist once

How do i play a playlist once and it automatically turns off. Because when i turn off loop it just plays the recommened songs

Newbie

How do i play a playlist once and it automatically turns off. Because when i turn off loop it just plays the recommened songs

Bethany_Dawn

Community Legend

4617 Views

1 replies

0 likes

  • 4617 Views
  • 1 replies
  • 0 likes

Questiono premium family

I started a premium lfamily plan, but 2 data later its cancel, i dont know why, i read something that the payment cant be done with a credit card, is it right? Im using credit card to do the payment, otherwise i have no ideia the reason

Newbie

I started a premium lfamily plan, but 2 data later its cancel, i dont know why, i read something that the payment cant be done with a credit card, is it right? Im using credit card to do the payment,...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Shuffling only plays first 50 songs

I have about 500 songs saved, and whenever I shuffle them & spotify only plays the first 50 of them.... its incredibly frustrating.I’ve seen countless other topics about this. Ive tried everything I can go fix this. Nothings working & it’s a pain to ...

Newbie

I have about 500 songs saved, and whenever I shuffle them & spotify only plays the first 50 of them.... its incredibly frustrating. I’ve seen countless other topics about this. Ive tried everyth...

d_a_n_e

Music Fan

2881 Views

2 replies

6 likes

  • 2881 Views
  • 2 replies
  • 6 likes