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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37173 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102678 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1308 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299153 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125845 Views

19 replies

38 likes

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Solved!! Blocked Songs

Why do I can‘t listen to some songs? They’re blocked. Also with Premium. Examples for blocked bands:Nightwish. Some of their albums are blocked too.

Casual Listener

Why do I can‘t listen to some songs? They’re blocked. Also with Premium.   Examples for blocked bands: Nightwish.   Some of their albums are blocked too. 

dinomight

Spotify Star

21777 Views

5 replies

2 likes

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Solved!! iphone skipping and stopping?

Chanced to premium and had loads of problems on desktop but most annoyingly on my iphone it olays about half a song then starts to skip and then stops what do I do? if it continues i will not be staying with spotify!

Casual Listener

Chanced to premium and had loads of problems on desktop but most annoyingly on my iphone it olays about half a song then starts to skip and then stops what do I do? if it continues i will not be stay...

NonFunctional

Casual Listener

84852 Views

49 replies

3 likes

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  • 49 replies
  • 3 likes

Displaying issue in queue view

Hello there, I have an iPhone 6s with iOS 11.2.2 and the latest Spotify version installed.The queue-view of spotify is buggy. Some items aren‘t displayed (see attached). Best regardsBen

Newbie

Hello there,   I have an iPhone 6s with iOS 11.2.2 and the latest Spotify version installed. The queue-view of spotify is buggy. Some items aren‘t displayed (see attached).   Best rega...

Tolteko1

Newbie

947 Views

2 replies

1 likes

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Spotify crashes upon choosing "Songs" under "Your Library"

Hello.I've discovered a bug that crashes Spotify upon choosing "Songs" under the "Your Library" tab. As soon as I click songs, the screen goes black and I am back at my iPhones home screen. It originally crashed when I had access to "Songs" and I sor...

Newbie

Hello. I've discovered a bug that crashes Spotify upon choosing "Songs" under the "Your Library" tab. As soon as I click songs, the screen goes black and I am back at my iPhones home screen.  ...

775 Views

0 replies

2 likes

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Solved!! spotify not scrobbling to last.fm on newest version of Spotify

its not working at all. i tried deleting spotify, restarted my phone, taking my username out of my social and putting it back, etc. It just doesn't scrobble

Regular

its not working at all. i tried deleting spotify, restarted my phone, taking my username out of my social and putting it back, etc. It just doesn't scrobble

TheLastMan

Regular

27590 Views

135 replies

35 likes

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  • 35 likes

Solved!! Therer`s no download folder in my spotify app

Hey,so my family and I bought Spotify Family some days ago. Now we`re having the problem, that on one of the accounts there`s no download folder. Downloading actually does work, but a folder is pretty practical If someone could help me, would be very...

Casual Listener

Hey, so my family and I bought Spotify Family some days ago. Now we`re having the problem, that on one of the accounts there`s no download folder. Downloading actually does work, but a folder is pre...

pleasemrshenry

Casual Listener

15459 Views

30 replies

4 likes

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  • 30 replies
  • 4 likes

Spotify randomly skips songs on iOS

When listening to Spotify on my phone out and about the app skips, pauses, rewinds and forwards songs randomly. It occurs when the screen is locked, but if I open the screen the problem still presists and I can see the songs being skipped, paused etc...

Newbie

When listening to Spotify on my phone out and about the app skips, pauses, rewinds and forwards songs randomly. It occurs when the screen is locked, but if I open the screen the problem still presist...

user-removed

Not applicable

2074 Views

3 replies

4 likes

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Solved!! Icon Disappeared

The Spotify Icon has disappeared from my iPad Air. It's still installed as I can access it via the App Store, but I have to do this each time I want to use Spoitfy. I've been advised to reinstall, but as I can't uninstall as there's no icon this is n...

Casual Listener

The Spotify Icon has disappeared from my iPad Air.  It's still installed as I can access it via the App Store, but I have to do this each time I want to use Spoitfy.  I've been advised to r...

sirbear9

Newbie

23667 Views

7 replies

0 likes

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Random songs not in playlist playing

Whenever I listen to any of my playlists that either I have made or even if someone else has, random songs that are not In the playlist plays.

Newbie

Whenever I listen to any of my playlists that either I have made or even if someone else has, random songs that are not In the playlist plays. 

morganireland05

Newbie

740 Views

1 replies

0 likes

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  • 1 replies
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Equalizer function needs improvement

Too often headphones and earbuds are poorly tuned with jumps in the frequency response that inhibit good audio fidelity. I purchased some earbuds (FiiO F9 Pro) that have a horrible spike of treble around 8kHz, thus I need to reduce the frequencies ar...

Newbie

Too often headphones and earbuds are poorly tuned with jumps in the frequency response that inhibit good audio fidelity. I purchased some earbuds (FiiO F9 Pro) that have a horrible spike of treb...

1064 Views

0 replies

1 likes

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Wrong data after skipping track on VW discover media via bluetooth

Hello, I noticed that displayed data/info are wrong after skipping a track when I am connected via bluetooth to the Discover Media system in my VW. Basically, track data and info of the previous song remain displayed on the central screen and also in...

Newbie

Hello,   I noticed that displayed data/info are wrong after skipping a track when I am connected via bluetooth to the Discover Media system in my VW.    Basically, track data and i...

GilC

Newbie

5599 Views

9 replies

13 likes

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Connection

Hey, i have the premium account and I wanted to ask- how can i use the connection of the phone to listen to music and not only the wifi?because everytime im not connected to wifi, it says that “Spotify is off”, why cant i listen to music without wifi...

Newbie

Hey, i have the premium account and I wanted to ask- how can i use the connection of the phone to listen to music and not only the wifi? because everytime im not connected to wifi, it says that “Spo...

372 Views

0 replies

0 likes

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Syncing Local Files from Imac to Iphone

I'll start off by saying I am aware that there are numerous similar topics to this one but none have been able to fix my problem and none seem to be about going from an imac to an iphone. I have heaps of old .mp3's from my old macbook from around 200...

Newbie

I'll start off by saying I am aware that there are numerous similar topics to this one but none have been able to fix my problem and none seem to be about going from an imac to an iphone.   I ...

IguanaSetup

Community Legend

603 Views

1 replies

0 likes

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Spotify deleted all my content and now does not download anything

Hello, help needed here!!!All my music was deleted recently, now I am trying to redownload the saved albums and nothing is happening. Having checked all the points in Spotify's list, I have enough free GB, I have a premium account, I only have three ...

Newbie

Hello, help needed here!!! All my music was deleted recently, now I am trying to redownload the saved albums and nothing is happening. Having checked all the points in Spotify's list, I have enough ...

398 Views

0 replies

0 likes

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can't play any playlist I created before

Hello, I was a premium user then I became a regular user. Now I can not play any of my playlists on my IOS device. I can play them on my Windows but not on IOS. They look greyed out on IOS.

Newbie

Hello,   I was a premium user then I became a regular user. Now I can not play any of my playlists on my IOS device. I can play them on my Windows but not on IOS. They look greyed out on IOS.&...

416 Views

0 replies

0 likes

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Artist music

Hi. This might be a bit of a noob question. But I am still veeery new. So is there an option in the iPhone app that will allow me to see all the songs and albums of the artist I searched for. When searching for an artist on pc, all their albums and s...

Casual Listener

Hi. This might be a bit of a noob question. But I am still veeery new. So is there an option in the iPhone app that will allow me to see all the songs and albums of the artist I searched for. When se...

jandre

Casual Listener

718 Views

2 replies

0 likes

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Problema al conectar a facebook

Estimados, tengo el siguiente problema: Comenze utilizando Spotify gratis desde facebook. Luego me dieron una cuenta nueva que es premium (Que no tiene ninguna relacion con alguna cuenta de Facebook). Por lo que quiero conectar mi cuenta premium a mi...

Visitor

Estimados, tengo el siguiente problema:   Comenze utilizando Spotify gratis desde facebook. Luego me dieron una cuenta nueva que es premium (Que no tiene ninguna relacion con alguna cuenta de ...

user-removed

Not applicable

6095 Views

2 replies

0 likes

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debit card expiration is changed and I can’t update my payment method HELP!

So I got a new debit card same number just different security code and expiration. I’m trying to update my card info and it will not let me. Every time I click the button to change the info it just refreshes the page. I’m not on the internet much and...

Newbie

So I got a new debit card same number just different security code and expiration. I’m trying to update my card info and it will not let me. Every time I click the button to change the info it just r...

583 Views

0 replies

0 likes

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Spotify plays only by request

I started using Spotify few days ago, and it's amazing!But it works as a simple music app that you just request the artist/album/song and doesn't customize the songs according to your choice as Spotify supposed to do.I already chose many artists and ...

Newbie

I started using Spotify few days ago, and it's amazing! But it works as a simple music app that you just request the artist/album/song and doesn't customize the songs according to your choice as Spo...

404 Views

0 replies

0 likes

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SPOTIFY SUPPOSED TO BE OFFLINE BUT ASKS ME TO CONNECT

I just pay spotify because of this function... Most of the time I am in a place where I DONT HAVE internet connection, and thats why I NEED OFFLINE... So I have spotify premium, all playlists downloaded and its asking me to connect.. Why ??? I need O...

Newbie

I just pay spotify because of this function... Most of the time I am in a place where I DONT HAVE internet connection, and thats why I NEED OFFLINE... So I have spotify premium, all playlists downloa...

440 Views

0 replies

0 likes

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