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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30746 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95474 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293893 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123808 Views

19 replies

38 likes

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Artist music

Hi. This might be a bit of a noob question. But I am still veeery new. So is there an option in the iPhone app that will allow me to see all the songs and albums of the artist I searched for. When searching for an artist on pc, all their albums and s...

Casual Listener

Hi. This might be a bit of a noob question. But I am still veeery new. So is there an option in the iPhone app that will allow me to see all the songs and albums of the artist I searched for. When se...

jandre

Casual Listener

695 Views

2 replies

0 likes

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Problema al conectar a facebook

Estimados, tengo el siguiente problema: Comenze utilizando Spotify gratis desde facebook. Luego me dieron una cuenta nueva que es premium (Que no tiene ninguna relacion con alguna cuenta de Facebook). Por lo que quiero conectar mi cuenta premium a mi...

Visitor

Estimados, tengo el siguiente problema:   Comenze utilizando Spotify gratis desde facebook. Luego me dieron una cuenta nueva que es premium (Que no tiene ninguna relacion con alguna cuenta de ...

user-removed

Not applicable

6083 Views

2 replies

0 likes

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debit card expiration is changed and I can’t update my payment method HELP!

So I got a new debit card same number just different security code and expiration. I’m trying to update my card info and it will not let me. Every time I click the button to change the info it just refreshes the page. I’m not on the internet much and...

Newbie

So I got a new debit card same number just different security code and expiration. I’m trying to update my card info and it will not let me. Every time I click the button to change the info it just r...

571 Views

0 replies

0 likes

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Spotify plays only by request

I started using Spotify few days ago, and it's amazing!But it works as a simple music app that you just request the artist/album/song and doesn't customize the songs according to your choice as Spotify supposed to do.I already chose many artists and ...

Newbie

I started using Spotify few days ago, and it's amazing! But it works as a simple music app that you just request the artist/album/song and doesn't customize the songs according to your choice as Spo...

391 Views

0 replies

0 likes

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SPOTIFY SUPPOSED TO BE OFFLINE BUT ASKS ME TO CONNECT

I just pay spotify because of this function... Most of the time I am in a place where I DONT HAVE internet connection, and thats why I NEED OFFLINE... So I have spotify premium, all playlists downloaded and its asking me to connect.. Why ??? I need O...

Newbie

I just pay spotify because of this function... Most of the time I am in a place where I DONT HAVE internet connection, and thats why I NEED OFFLINE... So I have spotify premium, all playlists downloa...

431 Views

0 replies

0 likes

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Two fairly major iOS app bugs

As an extensive user of the iOS app, for sometimes over 8 hours a day, I have noticed two fairly irritating bugs that are seriously impacting the user experience. Firstly, I keep repeat and shuffle on, so that my playlist loops randomly. This randoml...

Regular

As an extensive user of the iOS app, for sometimes over 8 hours a day, I have noticed two fairly irritating bugs that are seriously impacting the user experience.   Firstly, I keep repeat and ...

621 Views

0 replies

0 likes

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Images not loading on desktop version.

Hi! I've tried most of the solutions found of the internet, but none of them seem to work. I'm using Spotify on Windows/Desktop and the images does not want to load at all. Any solutions that I might have missed?

Newbie

Hi!   I've tried most of the solutions found of the internet, but none of them seem to work. I'm using Spotify on Windows/Desktop and the images does not want to load at all.   Any solu...

548 Views

0 replies

0 likes

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Car Mode

Hi! Recently, I was notified when I opened the app that car mode was available. I was pretty excited to try it but when I got into my car next, it wasn't available. Just wondering, did you guys take it off or is there a way to active it. I'm running ...

Newbie

Hi! Recently, I was notified when I opened the app that car mode was available. I was pretty excited to try it but when I got into my car next, it wasn't available. Just wondering, did you guys take ...

lotsoft

Newbie

20262 Views

10 replies

19 likes

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  • 10 replies
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Song keeps changing mid-music

I am trying to listen to music on my Phone (iPhone 7) but for some reason my music keeps randomly switching to other music, in other playlists. The switches occur at not specific time, but always while another song is playing. It’s very annoying and ...

Newbie

I am trying to listen to music on my Phone (iPhone 7) but for some reason my music keeps randomly switching to other music, in other playlists. The switches occur at not specific time, but always whi...

635 Views

0 replies

0 likes

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Lyrics

Hello everyone, I have an Iphone 7 and a premuim account in Spotify. I don’t know if Spotify reactivated their lyrics feature or not, but I’m the only one between my friends who does not have lyrics on his phone. I tried the same song with people who...

Newbie

Hello everyone,  I have an Iphone 7 and a premuim account in Spotify. I don’t know if Spotify reactivated their lyrics feature or not, but I’m the only one between my friends who does not have ...

user-removed

Not applicable

578 Views

1 replies

0 likes

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  • 1 replies
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Show albums under "artists" tab?

Hi just wondering if there is a way to set it up on iOS where I can see songs under each album they are on when clicking an artist under the "artist" tab in library. Now it's just a list of all songs, not broken up by album which is annoying. In orde...

Visitor

Hi just wondering if there is a way to set it up on iOS where I can see songs under each album they are on when clicking an artist under the "artist" tab in library. Now it's just a list of all songs...

heymattiol

Newbie

3036 Views

2 replies

18 likes

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  • 2 replies
  • 18 likes

Offline Mode

When going from online mode to Offline, I used to have 30 days until I have to go Online, and now it only says I have 7 days. The next day I went back onto online mode and then switched to Offline and it now says I have 6 days.

Newbie

When going from online mode to Offline, I used to have 30 days until I have to go Online, and now it only says I have 7 days. The next day I went back onto online mode and then switched to Offline an...

songassistant

Composer

603 Views

1 replies

0 likes

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My music quality is fuzzy until I open my camera app?

For some reason, when I’m on other apps or just in Spotify the quality of the music isn’t as good. And then I randomly opened my camera app to take a picture and all of the sudden the music started sounding a lot better- and NORMAL. I’m really confus...

Newbie

For some reason, when I’m on other apps or just in Spotify the quality of the music isn’t as good. And then I randomly opened my camera app to take a picture and all of the sudden the music started s...

692 Views

0 replies

0 likes

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Solved!! Perennemente offline... anche in 4G

Da ieri non riesco più ad acoltare musica con Spotify, è in perenne ricerca di connessione! Con WiFi funziona, sugli altri dispositivi funziona ma sull'Iphone (in 4G) non prende... dice di connettersi ad internet.Ho già seguito tutte le FAQ per le va...

Casual Listener

Da ieri non riesco più ad acoltare musica con Spotify, è in perenne ricerca di connessione! Con WiFi funziona, sugli altri dispositivi funziona ma sull'Iphone (in 4G) non prende... dice di connetters...

Flowerstone5

Newbie

27310 Views

17 replies

0 likes

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Offline music storage

If my friend borrow my phone, log in his account and download his songs, then I log out his account and log in mine, will my friend's song stay in my phone? How can I delete those songs to free up storage space?

Newbie

If my friend borrow my phone, log in his account and download his songs, then I log out his account and log in mine, will my friend's song stay in my phone? How can I delete those songs to free up st...

user-removed

Not applicable

1495 Views

1 replies

0 likes

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  • 1 replies
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Radio on IOS

Why there is no Radio on the IOS app but there is on the MacOS desktop app?I have a premium account.

Newbie

Why there is no Radio on the IOS app but there is on the MacOS desktop app? I have a premium account.

user-removed

Not applicable

1073 Views

1 replies

1 likes

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  • 1 replies
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JVC radio

Just got a JVC radio for my truck and Spotify won’t let me pick any song I want it just shows the Spotify emblem. I can shuffle from the radio but can’t use app on my phone while it playing on the radio

Casual Listener

Just got a JVC radio for my truck and Spotify won’t let me pick any song I want it just shows the Spotify emblem. I can shuffle from the radio but can’t use app on my phone while it playing on the ra...

Marigarrett99

Casual Listener

1704 Views

2 replies

1 likes

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Solved!! Where is the Spotify Running option for playlist based on personal taste / library?

This summer I tried Spotify running and was able to select an option that picked tracks that matched my BPM based on my Library. It was great. I was going to get back into Spotify Running today and can't find that option. Has it been eliminated (oooo...

Roadie

This summer I tried Spotify running and was able to select an option that picked tracks that matched my BPM based on my Library. It was great.   I was going to get back into Spotify Running to...

JJRunner

Casual Listener

44492 Views

20 replies

1 likes

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  • 20 replies
  • 1 likes

Spotify app keeps freezing on IOS 11

So frustrated. The app keeps freezing on my iphone, IOS 11. Have reinstalled a number of times but still happening. Only solution so far is to close the app and reopen at leat 3 times before it unfreezes. Anybody else having this issue? Any solutions...

Newbie

So frustrated. The app keeps freezing on my iphone, IOS 11.  Have reinstalled a number of times but still happening.  Only solution so far is to close the app and reopen at leat 3 times bef...

Didymosqwery

Newbie

3147 Views

1 replies

8 likes

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  • 1 replies
  • 8 likes

Carplay : spotify volume very low!?

Hi Community! I've been using Spotify Premium for years now. I used to listen to it in my cars through bluetooth. Since I now have a new Volkswagen with Carplay, i stopped using BT. I'm not entirely satisfied with the Spotify Carplay app: sound volum...

Casual Listener

Hi Community!   I've been using Spotify Premium for years now.   I used to listen to it in my cars through bluetooth.   Since I now have a new Volkswagen with Carplay, i stopped ...

RaHzElChO

Casual Listener

46062 Views

13 replies

3 likes

  • 46062 Views
  • 13 replies
  • 3 likes