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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

232443 Views

53 replies

13 likes

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  • 53 replies
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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

155614 Views

507 replies

108 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107642 Views

19 replies

38 likes

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Superuser Contribution Local Files to Iphone wont sync.

So heres my issue. I have 2 songs on my local files. I have my phone connected to the same wifi and spotify is able to get through my firewall. I have premium aswell. I am able to toggle the download switch on my computer and then on my phone after i...

Newbie

So heres my issue. I have 2 songs on my local files. I have my phone connected to the same wifi and spotify is able to get through my firewall. I have premium aswell. I am able to toggle the download...

576 Views

0 replies

0 likes

iphone
local files
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Sharing playlists with my other devices

Long story, but I had to resubscribe and was reassured that my playlists would follow me. They appeared on the computer that I used to chat with the agent, but they didn't appear on my iPad or Android phone. I was also informed that I no longer had S...

Newbie

Long story, but I had to resubscribe and was reassured that my playlists would follow me. They appeared on the computer that I used to chat with the agent, but they didn't appear on my iPad or Androi...

312 Views

0 replies

0 likes

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Remove imported music

I recently imported my music from iTunes to Spotify and want to remove the music from the Spotify app, but I don’t see an option to unimport the music or anything. What do I do to remove the imported music from the app so that it’s only on my Apple M...

Visitor

I recently imported my music from iTunes to Spotify and want to remove the music from the Spotify app, but I don’t see an option to unimport the music or anything. What do I do to remove the imported...

444 Views

0 replies

0 likes

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Spotify draining battery like crazy

iPhone 8. Anyone else noticed this? I was literally watching the battery percentage dropping down as I was listening to Spotify. Closed it and this stopped the problem.

Gig Goer

iPhone 8. Anyone else noticed this? I was literally watching the battery percentage dropping down as I was listening to Spotify. Closed it and this stopped the problem.

605 Views

0 replies

1 likes

  • 605 Views
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Why can't I download more music?

Hello. So basically, I apparently hit a "download cap" set by Spotify on how many songs I can download on my iPhone. I'm not too sure why Spotify would set a "download limit". I had to delete a few playlists just so the download can continue for my p...

Casual Listener

Hello. So basically, I apparently hit a "download cap" set by Spotify on how many songs I can download on my iPhone. I'm not too sure why Spotify would set a "download limit". I had to delete a few p...

de_stroyed

Casual Listener

3554 Views

3 replies

0 likes

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Superuser Contribution Discovery - New Releases for You missing?

I've always been a avid user of the "New Releases for you" section in the Discovery tab.Somehow I don't see it anymore on my iPhone (and also not on my Mac too). Has this functionality been removed in the pas couple of weeks??

Casual Listener

I've always been a avid user of the "New Releases for you" section in the Discovery tab. Somehow I don't see it anymore on my iPhone (and also not on my Mac too).   Has this functionality bee...

Badrvdm

Casual Listener

1073 Views

2 replies

1 likes

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Spotify skipping songs on a album like i haven't downloaded it

I have recently started having an issue where I play an album and Spotify continues to skip 3-4 songs on the album and not play it at all. I have tried every solution I have found, changing the quality of music, turning off certain functions, reinsta...

Newbie

I have recently started having an issue where I play an album and Spotify continues to skip 3-4 songs on the album and not play it at all. I have tried every solution I have found, changing the ...

415 Views

0 replies

0 likes

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Superuser Contribution repeat song function

i dont know if anyone elses isnt working but when i select to repeat a song it wont repeat and usually the repeat 1 comes up but it fails to do so & im very annoyed.

Newbie

i dont know if anyone elses isnt working but when i select to repeat a song it wont repeat and usually the repeat 1 comes up but it fails to do so & im very annoyed.

Jack

Roadie

874 Views

1 replies

0 likes

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Track Info isn't being transmitted when using USB

Hey, everyone!So, I've got this annoying issue I'm trying to combat because I'm particular and can't stand that it's not working properly - hoping I can get some insight here! 2016 Toyota CamryiOS 11.2.1Spotify version 8.4.28 When I connect my iPhone...

Newbie

Hey, everyone! So, I've got this annoying issue I'm trying to combat because I'm particular and can't stand that it's not working properly - hoping I can get some insight here!   2016 Toyot...

428 Views

0 replies

1 likes

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Now playing

Since I’ve updated the app, the now playing bar that used to be at the bottom of the screen is missing. When I shuffle it doesn’t take me to the now playing screen and when I leave the app it only shows that Spotify is playing on my iPhone where as I...

Newbie

Since I’ve updated the app, the now playing bar that used to be at the bottom of the screen is missing. When I shuffle it doesn’t take me to the now playing screen and when I leave the app it only sh...

feelikeastrangr

Community Legend

643 Views

1 replies

0 likes

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Fix Playback Of Playlist Search Results

Back in the early days of Spotify, one of my favorite features was the ability to search for an artist within a saved playlist to display everything from that one artist, album, keyword, etc. The function still exists, but somewhere along the line wi...

Casual Listener

Back in the early days of Spotify, one of my favorite features was the ability to search for an artist within a saved playlist to display everything from that one artist, album, keyword, etc. The fun...

1324 Views

0 replies

7 likes

custom playlist
Playlist search
Playlist Shuffle
Search
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Se para la musica en segundo plano

Cuando tengo los auriculares conectados y tengo spotify en sengundo plano se para la musica al instante de mandarla a segundo plano, sin embargo sin los auriculares no ocurre, alguna solucion?

Newbie

Cuando tengo los auriculares conectados y tengo spotify en sengundo plano se para la musica al instante de mandarla a segundo plano, sin embargo sin los auriculares no ocurre, alguna solucion?

1420 Views

0 replies

1 likes

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Play playlist once

How do i play a playlist once and it automatically turns off. Because when i turn off loop it just plays the recommened songs

Newbie

How do i play a playlist once and it automatically turns off. Because when i turn off loop it just plays the recommened songs

Bethany_Dawn

Community Legend

4648 Views

1 replies

0 likes

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Questiono premium family

I started a premium lfamily plan, but 2 data later its cancel, i dont know why, i read something that the payment cant be done with a credit card, is it right? Im using credit card to do the payment, otherwise i have no ideia the reason

Newbie

I started a premium lfamily plan, but 2 data later its cancel, i dont know why, i read something that the payment cant be done with a credit card, is it right? Im using credit card to do the payment,...

310 Views

0 replies

0 likes

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Shuffling only plays first 50 songs

I have about 500 songs saved, and whenever I shuffle them & spotify only plays the first 50 of them.... its incredibly frustrating.I’ve seen countless other topics about this. Ive tried everything I can go fix this. Nothings working & it’s a pain to ...

Newbie

I have about 500 songs saved, and whenever I shuffle them & spotify only plays the first 50 of them.... its incredibly frustrating. I’ve seen countless other topics about this. Ive tried everyth...

d_a_n_e

Music Fan

2914 Views

2 replies

6 likes

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Solved!! Offline trouble

I have the Premium package and I can only play songs if I’m connected to WiFi. If I turn my WiFi off I can’t listen to anything! It tells me to download but i don’t want to download songs l. It says I have to go online and that Spotify is Offline. He...

Visitor

I have the Premium package and I can only play songs if I’m connected to WiFi. If I turn my WiFi off I can’t listen to anything! It tells me to download but i don’t want to download songs l. It says ...

naomikaths

Casual Listener

556 Views

1 replies

0 likes

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Premium

hola tengo Spotify premium y en mi playlist no puedo cambiar ni pausar las canciones tengo iPhone. Ayuda

Newbie

hola tengo Spotify premium y en mi playlist no puedo cambiar ni pausar las canciones tengo iPhone. Ayuda

284 Views

0 replies

0 likes

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Text laying over each other. Hard to read

It looks as if two screens are displaying at once making the text very hard to reach in the search screen. I have deleted and reinstalled with no improvement. On iPhone 8.

Newbie

It looks as if two screens are displaying at once making the text very hard to reach in the search screen. I have deleted and reinstalled with no improvement. On iPhone 8. 

319 Views

0 replies

0 likes

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Can't find the albums of the songs I have registered

In the library, in titles, I have some songs registered. But in the library, in albums or singers, I do not have anything... anything I have to do? Thanks.

Newbie

In the library, in titles, I have some songs registered. But in the library, in albums or singers, I do not have anything... anything I have to do? Thanks.

298 Views

0 replies

0 likes

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