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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30739 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95465 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293884 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123799 Views

19 replies

38 likes

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  • 19 replies
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Spotify premium and offline music

If i dont renewal my premium Sub the offline music will be available next time i become premium again?

Newbie

If i dont renewal my premium Sub the offline music will be available next time i become premium again?

phan_times

Community Legend

693 Views

1 replies

0 likes

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  • 1 replies
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Local File Album Art Not Appearing

Recently moved some albums from my local files to my spotify account. However, after adding the album art, I noticed that it did not appear on my Iphone 6. Instead, I see a gray music note. Any solutions to this?

Newbie

Recently moved some albums from my local files to my spotify account. However, after adding the album art, I noticed that it did not appear on my Iphone 6. Instead, I see a gray music note. Any solut...

ab-995

Composer

3327 Views

1 replies

0 likes

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  • 1 replies
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itunes music / playlists on iPhone

Hi, I've got premium now, and I imported my itunes playlists onto the mac app no problem, but when I log in on my phone, the music in my playlists (imported from itunes) doesn't show up. It just shows up as a bunch of empty playlists. It works fine o...

Newbie

Hi,   I've got premium now, and I imported my itunes playlists onto the mac app no problem, but when I log in on my phone, the music in my playlists (imported from itunes) doesn't show up. It ...

Jd02

Newbie

1521 Views

1 replies

1 likes

  • 1521 Views
  • 1 replies
  • 1 likes

Solved!! "Repeat One" functionality question

Good day: I've tried to search for this on the board, but I couldn't find it. If this has been asked before, please forgive me. I am curious about the "Repeat One" functionality for the Spotify iOS app, compared to the desktop versions. Let's say I'm...

Casual Listener

Good day:   I've tried to search for this on the board, but I couldn't find it. If this has been asked before, please forgive me. I am curious about the "Repeat One" functionality for t...

DillPickleChipz

Newbie

244437 Views

15 replies

6 likes

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  • 15 replies
  • 6 likes

Solved!! Device won't show up in Devices

I've been using Spotify since the Fall of 2012 and have loved it. I used to use the app on my iPhone 4 and everything worked great.... until I recently upgraded to an iPhone 5. My iPhone 5 isn't showing up in the Devices section on my Desktop app and...

Visitor

I've been using Spotify since the Fall of 2012 and have loved it. I used to use the app on my iPhone 4 and everything worked great.... until I recently upgraded to an iPhone 5. My iPhone 5 isn't show...

pejot

Newbie

124298 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

Missing buttons on album view

The back button and ellipse buttons that usually appear in the upper left and right corners of album view mysteriously disappear. They seem to reappear when I close and re-open the app, only to disappear again after one viewing. I’m on iOS 11.2.6 for...

Newbie

The back button and ellipse buttons that usually appear in the upper left and right corners of album view mysteriously disappear. They seem to reappear when I close and re-open the app, only to disap...

ab-995

Composer

783 Views

1 replies

0 likes

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  • 1 replies
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Top Recommendations doesn't update. Help please!

Discover > 'Top Recommendations' doesn't update during couple weeks.What I have to do?iPhone 7 PlusiOS 11.2.5Spotify version 8.4.40

Casual Listener

Discover > 'Top Recommendations' doesn't update during couple weeks. What I have to do? iPhone 7 Plus iOS 11.2.5 Spotify version 8.4.40

ab-995

Composer

802 Views

1 replies

1 likes

  • 802 Views
  • 1 replies
  • 1 likes

i cast via iphone to home receiver. starting a week ago when the phone rings the music stops. wth?

i cast from my iphone to receiver at home. as of one week ago when a call comes in the music stops. it was always possible to talk on phone and listen to spotify premium at the same time. anyone know?

Newbie

i cast from my iphone to receiver at home. as of one week ago when a call comes in the music stops. it was always possible to talk on phone and listen to spotify premium at the same time.  anyon...

ab-995

Composer

738 Views

1 replies

0 likes

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  • 1 replies
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Spotify iOS app eats up more and more storage space over time

I'm encountering what seems to be a bug with the iOS Spotify app. I have only one playlist that I have downloaded for offline use with about 110 songs. I've gone through several repetitions of the following. 1. Spotify says it won't download any more...

Regular

I'm encountering what seems to be a bug with the iOS Spotify app. I have only one playlist that I have downloaded for offline use with about 110 songs. I've gone through several repetitions of the fo...

henningb

Regular

1456 Views

1 replies

0 likes

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  • 1 replies
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Your running mix

Hello!Please bring back “your running mix”.The other playlists for training on Spotify are terrible with music that doesn’t motivate you at all.The music is really boring to listen to and you can’t adjust the running/walking tempo during exercise.”Yo...

Newbie

Hello! Please bring back “your running mix”.The other playlists for training on Spotify are terrible with music that doesn’t motivate you at all.The music is really boring to listen to and you can’t...

Running123

Casual Listener

1584 Views

1 replies

8 likes

  • 1584 Views
  • 1 replies
  • 8 likes

Lost my playlist

I recently changed my phone provider, with whom I also had spotify premium with. When I cancelled my phone subscription, I had to register once again with spotify. When I did this, my playlists or music is no longer available. How can I get this back...

Visitor

I recently changed my phone provider, with whom I also had spotify premium with.  When I cancelled my phone subscription, I had to register once again with spotify.  When I did this, my pla...

ab-995

Composer

530 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Question on how thumbs up/down effect music.

Hello there, thanks for reading my question. I wasn’t sure what category or community to put this in as it doesn’t seem to fit any of them well... but I just am curious how the thumbs up/down data works compared to Pandora (as I was previously a Pand...

Newbie

Hello there, thanks for reading my question. I wasn’t sure what category or community to put this in as it doesn’t seem to fit any of them well... but I just am curious how the thumbs up/down data wo...

ab-995

Composer

2096 Views

1 replies

0 likes

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  • 1 replies
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Solved!! An error occured

This is all I get when trying to do a search in Spotify on my iOS device. It's been like this for a couple weeks now. I've tried logging out and back in (logging in both traditionally and via Facebook). I've also attempted removing the app and reinst...

Casual Listener

This is all I get when trying to do a search in Spotify on my iOS device. It's been like this for a couple weeks now. I've tried logging out and back in (logging in both traditionally and via Faceboo...

Ivy_burger

Newbie

104400 Views

29 replies

2 likes

  • 104400 Views
  • 29 replies
  • 2 likes

Re-Arrange Playlist

I have an iPhone X. Spotify app lists all playlists alphabetically. I’d like to sort by most recent? How do I make this change?

Newbie

I have an iPhone X. Spotify app lists all playlists alphabetically. I’d like to sort by most recent? How do I make this change? 

ab-995

Composer

905 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Turn off spotify connect?

Hi, I'd like to know how to turn off spotify connect, it is not a function I like to have turn on automatically when it detects other devices in the network.Many thanks

Regular

Hi, I'd like to know how to turn off spotify connect, it is not a function I like to have turn on automatically when it detects other devices in the network. Many thanks

notnotandrea

Newbie

43765 Views

92 replies

20 likes

  • 43765 Views
  • 92 replies
  • 20 likes

Spotify Mobile - Song Title/Album Title Scrolling.

There has been problems lately on my iPhone 6 Plus Spotify app my subscription on Spotify is premium and I’m pretty sure I am not the only one with the problem, some times when I click on the sides of the alphabet it doesn’t show the first song that ...

Casual Listener

There has been problems lately on my iPhone 6 Plus Spotify app my subscription on Spotify is premium and I’m pretty sure I am not the only one with the problem, some times when I click on the sides o...

2652 Views

0 replies

0 likes

  • 2652 Views
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Radio feature is missing

I’ve installed the latest version of Spotify on my iPhone 8 and the radio button is missing from the buttom bar, also I can’t start a song radio.. please help

Newbie

I’ve installed the latest version of Spotify on my iPhone 8 and the radio button is missing from the buttom bar, also I can’t start a song radio.. please help

Austin31

Newbie

1188 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Deleting Playlists on Ipad without losing them on my laptop

Maybe someone out there can help me. I use spotify premium to get playlists from my laptop to an Ipad. Sometimes I want to get rid of a playlist on the Ipad without deleting it on my laptop. Tried everything and nothing works. Whenever I want to get ...

Casual Listener

Maybe someone out there can help me. I use spotify premium to get playlists from my laptop to an Ipad. Sometimes I want to get rid of a playlist on the Ipad without deleting it on my laptop. Tri...

Kevincraigmagic

Casual Listener

8817 Views

8 replies

0 likes

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  • 8 replies
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Spotify not loading in Wifi

I work at a school and we use spotify premium daily. Unfortunately, as of late, the spotify app is not working on our ipads or iphones while on wifi. In data we are fine. I have uninstalled and reinstalled the apps multiple times and have tried chang...

Newbie

I work at a school and we use spotify premium daily. Unfortunately, as of late, the spotify app is not working on our ipads or iphones while on wifi. In data we are fine. I have uninstalled and reins...

Zer0x

Newbie

1091 Views

2 replies

0 likes

  • 1091 Views
  • 2 replies
  • 0 likes

Can't change credit card - update button only refreshes the page

I need to change my credit card, and yet when I go to my account > subscription on the Spotify website and try to change my details by clicking the "Update" button - nothing happens! The page merely refreshes and I'm unable to enter my new details. T...

Visitor

I need to change my credit card, and yet when I go to my account > subscription on the Spotify website and try to change my details by clicking the "Update" button - nothing happens! The page mere...

user-removed

Not applicable

1140 Views

2 replies

0 likes

  • 1140 Views
  • 2 replies
  • 0 likes