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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232841 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114444 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2339 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304034 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129722 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

"Played" Status on Podcasts Not Retaining

Since updating yesterday, I'm noticing that not only does the "Played" status not retain on a pdcast I've completed listening to, but the current spot in the podcast, if stopped in the middle, resets to the beginning when going back. This is essentia...

Casual Listener

Since updating yesterday, I'm noticing that not only does the "Played" status not retain on a pdcast I've completed listening to, but the current spot in the podcast, if stopped in the middle, resets...

483 Views

0 replies

0 likes

  • 483 Views
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  • 0 likes

No radio button on IOS

Hey I downloded spotify on windows/iphone and created a premium account and the radio option is missing on my iphone (ios 9), it does exist on my desktop software. Please advise,thanks

Newbie

Hey   I downloded spotify on windows/iphone and created a premium account and the radio option is missing on my iphone (ios 9), it does exist on my desktop software.     Please ad...

Knifenut

Casual Listener

844 Views

1 replies

1 likes

  • 844 Views
  • 1 replies
  • 1 likes

Skipping Tracks/Fast forwarding songs

Everytime I try to play a playlist/Song on Spoyify it constantly skips through the playlist and wont play the song ive chosen. If a song actually plays its like im holding the forward button, so skips through the whole song. This has been a recurring...

Newbie

Everytime I try to play a playlist/Song on Spoyify it constantly skips through the playlist and wont play the song ive chosen. If a song actually plays its like im holding the forward button, so skip...

liamtibke

Regular

1286 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Connect volume control doesn't work

Reproduction steps:1. Set up Raumfeld Stereo M speakers with Spotify connect2. Start playback from the Spotify app on iOS3. Try changing the volume via the iPhone volume buttons while in the appExpected result:The speaker volume is changed, and a cus...

Casual Listener

Reproduction steps: 1. Set up Raumfeld Stereo M speakers with Spotify connect 2. Start playback from the Spotify app on iOS 3. Try changing the volume via the iPhone volume buttons while in the ap...

liamtibke

Regular

1892 Views

2 replies

3 likes

  • 1892 Views
  • 2 replies
  • 3 likes

Lyrics are gone on ios app

I'm using ios 11.2.6 and all the lyrics are disappeared even the song have the lyric, please help me.

Newbie

I'm using ios 11.2.6 and all the lyrics are disappeared even the song have the lyric, please help me.

liamtibke

Regular

1114 Views

1 replies

0 likes

  • 1114 Views
  • 1 replies
  • 0 likes

like and dislike buttons

hey im new to spotufy so sorry have a questionspotify does not have "like" & "dislike" buttons?or where can i find them? or how can i enable them? i cant see them not in desktop and not in mobile. using mac and iphone

Newbie

hey im new to spotufy so sorry  have a question spotify does not have "like" & "dislike" buttons? or where can i find them? or how can i enable them?   i cant see them not in deskt...

liamtibke

Regular

556 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Fast Forward/Rewind Missing? iPhone App

Hi all - I am a Premium user that spends 4-8hours a day on Spotify. I did app updates last night & this morning trying to listen & realized the 15-second forward / rewind buttons are gone! This is very frustrating for the user experience - is this in...

Casual Listener

Hi all - I am a Premium user that spends 4-8hours a day on Spotify. I did app updates last night & this morning trying to listen & realized the 15-second forward / rewind buttons are gone! Th...

964 Views

0 replies

0 likes

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Solved!! Spotify free not working at all on iphone (says I need premium to play radio or shuffle mode)

I have spotify free on my computer (mac v. 10.9.5) and it is working normally. However, when I try to use spotify free on my iphone 5 (iOS 8.4), it says "premium only" even when I try to play songs in shuffle mode, or the radio, or playlists in shuff...

Newbie

I have spotify free on my computer (mac v. 10.9.5) and it is working normally. However, when I try to use spotify free on my iphone 5 (iOS 8.4), it says "premium only" even when I try to play songs i...

Eefy

Newbie

9460 Views

5 replies

0 likes

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Download Specific version

I want older version of the spotify app on AppStore. By older version I meant the specific old version. Not the compatible version. Is there any way to get it? I want the spotify before they removed touch to preview. And please do not post that link ...

Regular

I want older version of the spotify app on AppStore. By older version I meant the specific old version. Not the compatible version. Is there any way to get it? I want the spotify before they removed ...

Maxim

Spotify Star

964 Views

1 replies

0 likes

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  • 1 replies
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LAND ROVER InControl APP list of tracks not available

Hello,I have the new Land Rover Velar and connect spotify thanks to InControl Apps.I'm not able to display the list of tracks.When I click on album or playlist the first track is coming, then if I want to go to N20 I need to click 20 times.Is tehre a...

Casual Listener

Hello, I have the new Land Rover Velar and connect spotify thanks to InControl Apps. I'm not able to display the list of tracks. When I click on album or playlist the first track is coming, then i...

Jonathan_Murray

Newbie

1090 Views

1 replies

0 likes

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  • 1 replies
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My saved songs have disappeared and been replaced by random songs

Hi There All my saved songs have disappeared. When I go in to 'your music' and songs, there is now random songs there that I did not save or listen too. I have deleted the app and re-installed twice, but it is still the same situation. Does anyone ha...

Newbie

Hi There   All my saved songs have disappeared. When I go in to 'your music' and songs, there is now random songs there that I did not save or listen too. I have deleted the app and re-in...

409 Views

0 replies

0 likes

  • 409 Views
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Remove whole Albums or Artists from a playlist

I have tried hard to remove a whole album or artist in one go from a private playlist. It is not possible. I can delete songs one by one, but this is impossible to do in a thousand songs playlist. I am trying to do this from Android. Later edit: I ca...

Casual Listener

I have tried hard to remove a whole album or artist in one go  from a private playlist. It is not possible. I can delete songs one by one, but this is impossible to do in a thousand songs playli...

3293 Views

0 replies

3 likes

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Solved!! Spotify Premium problem

iPhone 6s Plus IOS 11.2.6:I have a problem with the ability to purchase the premium version. On the premium screen it says “Spotify Premium can’t be purchased in this app.”.

Newbie

iPhone 6s Plus IOS 11.2.6: I have a problem with the ability to purchase the premium version. On the premium screen it says “Spotify Premium can’t be purchased in this app.”.  

Maxim

Spotify Star

1221 Views

1 replies

0 likes

  • 1221 Views
  • 1 replies
  • 0 likes

I can not purchased premium

It said spotify premium can not purchased in this app

Newbie

It said spotify premium can not purchased in this app

Maxim

Spotify Star

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Spotify app not working iOS 11.2.6

Hi all, the application is currently unusable for me on the iPhone X. The application consistently freezes after not using it for an hour or two and can only be fixed by restarting the phone. Killing the app in the app switcher doesn’t work. The appl...

Casual Listener

Hi all,  the application is currently unusable for me on the iPhone X. The application consistently freezes after not using it for an hour or two and can only be fixed by restarting the phone. ...

Jon202

Casual Listener

1166 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Blocked Songs

Why do I can‘t listen to some songs? They’re blocked. Also with Premium. Examples for blocked bands:Nightwish. Some of their albums are blocked too.

Casual Listener

Why do I can‘t listen to some songs? They’re blocked. Also with Premium.   Examples for blocked bands: Nightwish.   Some of their albums are blocked too. 

dinomight

Spotify Star

21814 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Solved!! iphone skipping and stopping?

Chanced to premium and had loads of problems on desktop but most annoyingly on my iphone it olays about half a song then starts to skip and then stops what do I do? if it continues i will not be staying with spotify!

Casual Listener

Chanced to premium and had loads of problems on desktop but most annoyingly on my iphone it olays about half a song then starts to skip and then stops what do I do? if it continues i will not be stay...

NonFunctional

Casual Listener

85171 Views

49 replies

3 likes

  • 85171 Views
  • 49 replies
  • 3 likes

Displaying issue in queue view

Hello there, I have an iPhone 6s with iOS 11.2.2 and the latest Spotify version installed.The queue-view of spotify is buggy. Some items aren‘t displayed (see attached). Best regardsBen

Newbie

Hello there,   I have an iPhone 6s with iOS 11.2.2 and the latest Spotify version installed. The queue-view of spotify is buggy. Some items aren‘t displayed (see attached).   Best rega...

Tolteko1

Newbie

962 Views

2 replies

1 likes

  • 962 Views
  • 2 replies
  • 1 likes

Spotify crashes upon choosing "Songs" under "Your Library"

Hello.I've discovered a bug that crashes Spotify upon choosing "Songs" under the "Your Library" tab. As soon as I click songs, the screen goes black and I am back at my iPhones home screen. It originally crashed when I had access to "Songs" and I sor...

Newbie

Hello. I've discovered a bug that crashes Spotify upon choosing "Songs" under the "Your Library" tab. As soon as I click songs, the screen goes black and I am back at my iPhones home screen.  ...

783 Views

0 replies

2 likes

  • 783 Views
  • 0 replies
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Solved!! spotify not scrobbling to last.fm on newest version of Spotify

its not working at all. i tried deleting spotify, restarted my phone, taking my username out of my social and putting it back, etc. It just doesn't scrobble

Regular

its not working at all. i tried deleting spotify, restarted my phone, taking my username out of my social and putting it back, etc. It just doesn't scrobble

TheLastMan

Regular

28507 Views

135 replies

35 likes

  • 28507 Views
  • 135 replies
  • 35 likes