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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 88408 Views
  • 19 replies
  • 38 likes
  • 88408 Views
  • 19 replies
  • 38 likes

Solved!! djay won't connect??

I'm trying to connect djay on my iPad to spotify. I hit log in to spotify on the djay app, which switched me over to my browser. It gave me the option of signing up or logging in. I hit log in, then hit connect through Facebook. But it continually sa...

  • Newbie
  • I'm trying to connect djay on my iPad to spotify. I hit log in to spotify on the djay app, which switched me over to my browser. It gave me the option of signing up or logging in. I hit log in, then ...
  • jenningsh2
  • Newbie
  • 31743 Views
  • 16 replies
  • 2 likes
  • 31743 Views
  • 16 replies
  • 2 likes

Superuser Contribution Cannot see last song added to queue

Hi, I cannot see the last song added to my queue. I know it’s there because the top right corner still indicates it’s there and the song plays when it’s turn is up; however, I cannot move the last song up the queue unless I add one more song after it...

  • Newbie
  • Hi, I cannot see the last song added to my queue. I know it’s there because the top right corner still indicates it’s there and the song plays when it’s turn is up; however, I cannot move the last so...
  • aleitner29
  • Regular
  • 1625 Views
  • 2 replies
  • 4 likes
  • 1625 Views
  • 2 replies
  • 4 likes

Libraries not syncing

Hello, I'm having trouble with my desktop and iphone app libraries not syncing. As in, the music saved on my desktop aren't being saved onto my phone. I have tried refreshing the app, logging out and back in, restarting my phone, without any luck. An...

  • Newbie
  • Hello, I'm having trouble with my desktop and iphone app libraries not syncing. As in, the music saved on my desktop aren't being saved onto my phone. I have tried refreshing the app, logging out and...
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

Artist Page won’t Display

So whenever I lookup a specific song or album it works fine. But when I search a specific artist or go to an artist page. It won’t load. Just a black screen. I’ve tried logging in and out. I even tried uninstalling and reinstalling the app. It still ...

  • Newbie
  • So whenever I lookup a specific song or album it works fine. But when I search a specific artist or go to an artist page. It won’t load. Just a black screen. I’ve tried logging in and out. I even tri...
  • 526 Views
  • 0 replies
  • 1 likes
  • 526 Views
  • 0 replies
  • 1 likes

iPhone X hot with battery drain

Hey guys. Installed Spotify on iOS today and have found my phone running hot. There seems to be draining the battery fast as well. I have background update turned off. Any body got any suggestions? Been using on wifi and with no downloading of songs ...

  • Music Fan
  • Hey guys. Installed Spotify on iOS today and have found my phone running hot. There seems to be draining the battery fast as well. I have background update turned off. Any body got any suggestions? B...
  • 931 Views
  • 0 replies
  • 1 likes
  • 931 Views
  • 0 replies
  • 1 likes

Suggested Tracks

Hi,This really bothers me. On my phone (iPhone se), whenever I play a playlist, random songs that I don’t even like start playing. And, I am unable to skip them. But on my computer, this doesn’t happen. I just want to listen to my playlist, instead o...

  • Newbie
  • Hi, This really bothers me. On my phone (iPhone se), whenever I play a playlist, random songs that I don’t even like start playing. And, I am unable to skip them. But on my computer, this doesn’t ha...
  • carielizz
  • Casual Listener
  • 544 Views
  • 1 replies
  • 0 likes
  • 544 Views
  • 1 replies
  • 0 likes

spotify offline

i recently got a messege "spotify is offline" and i tried everything to make it go away. i tried logging out and logging back in i tried changing the password, i tried deleting the app and reinstalling simply nothing works for me and apperently it lo...

  • Newbie
  • i recently got a messege "spotify is offline" and i tried everything to make it go away. i tried logging out and logging back in i tried changing the password, i tried deleting the app and reinstalli...
  • carielizz
  • Casual Listener
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

An error occurred

Hi all, Just tried to use Spotify on my iPad but getting this error message; An error occcured I have tried to uninstall and reinstall. Log in and outTurn wifi on and offHard reset iPad (power button and home held together) iOS 11.2.5Spotify v 8.4.40...

  • Newbie
  • Hi all,   Just tried to use Spotify on my iPad but getting this error message;   An error occcured   I have tried to uninstall and reinstall.  Log in and out Turn wifi on ...
  • 438 Views
  • 0 replies
  • 0 likes
  • 438 Views
  • 0 replies
  • 0 likes

Premium but can’t skip some playlists

I have Spotify Premium but can’t seem to skip songs on certain playlists, whether I have created them or someone else has. In the lock screen mode the forward and backwards arrows don’t work and in the actual playlists that are affected the little ba...

  • Casual Listener
  • I have Spotify Premium but can’t seem to skip songs on certain playlists, whether I have created them or someone else has.  In the lock screen mode the forward and backwards arrows don’t work a...
  • St3phers22
  • Casual Listener
  • 642 Views
  • 2 replies
  • 0 likes
  • 642 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify won't connect to WIFI

Hi, I am a Premium Member and recently I have been unable to connect to Spotify on my Wifi network. However, it works fine when connected to 4G network. What is the fix for this problem?

  • Newbie
  • Hi,    I am a Premium Member and recently I have been unable to connect to Spotify on my Wifi network. However, it works fine when connected to 4G network.    What is the fix ...
  • Kimzip
  • Newbie
  • 2893 Views
  • 2 replies
  • 0 likes
  • 2893 Views
  • 2 replies
  • 0 likes

Solved!! Beats Solo 3 Wireless play button not working on iOS 11 when on Spotify

Hi all, Updated my phone to iOS11 last night and now my bluetooth headphones's play button doesn't seem to respond when on Spotify. Volume buttons do. Tried the same controls on Apple Music and they seem to work perfectly fine. I suppose this will be...

  • Newbie
  • Hi all,   Updated my phone to iOS11 last night and now my bluetooth headphones's play button doesn't seem to respond when on Spotify. Volume buttons do. Tried the same controls on Apple Music ...
  • thomasstanding
  • Newbie
  • 39891 Views
  • 8 replies
  • 1 likes
  • 39891 Views
  • 8 replies
  • 1 likes

[iOS] Lock Screen

Hey guys, I'm having a constant problem for the last week. When I lock my phone with spotify still playing. I'm unable to control anything from the lock screen. I can't pause the song, skip to the next one or go back to a song. I have to physically u...

  • Visitor
  • Hey guys, I'm having a constant problem for the last week. When I lock my phone with spotify still playing. I'm unable to control anything from the lock screen. I can't pause the song, skip to the ne...
  • phan_times
  • Community Legend
  • 708 Views
  • 1 replies
  • 0 likes
  • 708 Views
  • 1 replies
  • 0 likes

Skipping abruptly mid-song to the next

Hi all,Since the Feb 20 update my songs have been skipping mid-song and going to the next song on the playlist. It happens and hen goes away, and can be hard to get through any single song. It could be because I am traveling internationally. This iss...

  • Regular
  • Hi all, Since the Feb 20 update my songs have been skipping mid-song and going to the next song on the playlist. It happens and hen goes away, and can be hard to get through any single song. It coul...
  • Bigbirdlegend
  • Regular
  • 891 Views
  • 2 replies
  • 0 likes
  • 891 Views
  • 2 replies
  • 0 likes

Solved!! Nach Album Wiedergabe stoppen

Hallo,ich habe das Problem, dass wenn ich ein Album höre, Spotify nach dem letzten Titel nicht aufhört zu spielen, sondern mir Lieder aus dem Album Radio wiedergibt. Kann ich das irgendwie abstellen?

  • Casual Listener
  • Hallo, ich habe das Problem, dass wenn ich ein Album höre, Spotify nach dem letzten Titel nicht aufhört zu spielen, sondern mir Lieder aus dem Album Radio wiedergibt. Kann ich das irgendwie abstelle...
  • chuettner
  • Newbie
  • 80707 Views
  • 4 replies
  • 0 likes
  • 80707 Views
  • 4 replies
  • 0 likes

Unable to play a track

Premium subscription, iPhone 8 Plus and playing via Cambridge CXN. I have been been using Spotify for years, but tonight I am struggling to change tracks. If if there is a play list and I touch to play a track. Nothing. It’s just not responding I hav...

  • Casual Listener
  • Premium subscription,  iPhone 8 Plus and playing via Cambridge CXN.    I have been been using Spotify for years, but tonight I am struggling to change tracks.    If if th...
  • Dee-Dee69
  • Newbie
  • 667 Views
  • 2 replies
  • 1 likes
  • 667 Views
  • 2 replies
  • 1 likes

Playing a list of playlists on a mobile device

Recently I created a list of playlists because I have too much music saved for Spotify’s infamous limit. Now I can play this list of multiple playlists on the desktop version at the same time, shuffling them automatically. When I start this on my des...

  • Music Fan
  • Recently I created a list of playlists because I have too much music saved for Spotify’s infamous limit. Now I can play this list of multiple playlists on the desktop version at the same time, shuffl...
  • NLCas8
  • Newbie
  • 470 Views
  • 1 replies
  • 1 likes
  • 470 Views
  • 1 replies
  • 1 likes

Superuser Contribution Waiting to download ... FOREVER !!! grr

Premium Subscriber > Reloaded Spotify App on iPhone 5 >ZERO songs in my playlist - |Downloading ... Waiting to download| - that's it. Nothing happens. 32 gig left on my phone. What the heck?

  • Newbie
  • Premium Subscriber > Reloaded Spotify App on iPhone 5 >ZERO songs in my playlist - |Downloading ... Waiting to download| - that's it. Nothing happens. 32 gig left on my phone. What the heck?
  • Jack
  • Roadie
  • 42175 Views
  • 3 replies
  • 3 likes
  • 42175 Views
  • 3 replies
  • 3 likes

Superuser Contribution Changing the theme of spotify

Hi, Is there an option to change the theme of spotify. The black color is stressing my eyes. Having an option to change the background color will be a great option. This might be the only reason why I would go back to iTunes. The background is very p...

  • Casual Listener
  • Hi,    Is there an option to change the theme of spotify. The black color is stressing my eyes. Having an option to change the background color will be a great option. This might be the o...
  • Jack
  • Roadie
  • 80422 Views
  • 1 replies
  • 132 likes
  • 80422 Views
  • 1 replies
  • 132 likes

New iPad seems to have cancelled my premium account...

Ok, so i've just gotten a new iPad, and i already have a macbook and an iphone i use spotify on, for which I have a premium account. But now all of a sudden i started hearing ads, and it seems i've been switched to the Free account. I says so on all ...

  • Newbie
  •   Ok, so i've just gotten a new iPad, and i already have a macbook and an iphone i use spotify on, for which I have a premium account. But now all of a sudden i started hearing ads, and it seem...
  • 309 Views
  • 0 replies
  • 0 likes
  • 309 Views
  • 0 replies
  • 0 likes

Soundhound list to spotify

Hello, I have almost 200 results in my soundhound file. I started the connection towards spotify, but only songs that I searched AFTER the connection towards spotify are updated to the Soundhound playlist in spotify... I already tried https://communi...

  • Newbie
  • Hello,   I have almost 200 results in my soundhound file. I started the connection towards spotify, but only songs that I searched AFTER the connection towards spotify are updated to the Sound...
  • whjacq
  • Casual Listener
  • 1502 Views
  • 1 replies
  • 1 likes
  • 1502 Views
  • 1 replies
  • 1 likes