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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 50788 Views
  • 16 replies
  • 36 likes
  • 50788 Views
  • 16 replies
  • 36 likes

Local files added to a playlist, on iPhone issue

So I've added local files from my itunes into a created playlist in spotify (on my computer). However, when I want to play the playlist on my phone using the spotify app, it only includes music I have directly searched for from spotify, not including...

  • Casual Listener
  • So I've added local files from my itunes into a created playlist in spotify (on my computer). However, when I want to play the playlist on my phone using the spotify app, it only includes music I hav...
  • neonnate
  • Casual Listener
  • 507 Views
  • 3 replies
  • 0 likes
  • 507 Views
  • 3 replies
  • 0 likes

No play queue in iOS

This makes me so mad. There’s a queue play button on the app, but whenever I tap it, it doesn’t work at all.

  • Regular
  • This makes me so mad. There’s a queue play button on the app, but whenever I tap it, it doesn’t work at all.
  • Obataborsi
  • Newbie
  • 1365 Views
  • 16 replies
  • 0 likes
  • 1365 Views
  • 16 replies
  • 0 likes

Shuffle on downloaded songs

My shuffle is only playing songs that I have recently downloaded. The songs in my library won’t play songs that I downloaded on shuffle from a long time ago unless I go click on them.

  • Newbie
  • My shuffle is only playing songs that I have recently downloaded. The songs in my library won’t play songs that I downloaded on shuffle from a long time ago unless I go click on them. 
  • AlexGlasgow1003
  • Newbie
  • 436 Views
  • 1 replies
  • 0 likes
  • 436 Views
  • 1 replies
  • 0 likes

Option to prevent repeats in radio.

I just can't find a solution to this. Every time i start up spotify, the repeat 1 button is clicked on. I click it off, and it plays fine until i stop using it, and restart later. This happens if i'm using my headphones or bluetooth in the car. Very ...

  • Casual Listener
  • I just can't find a solution to this.  Every time i start up spotify, the repeat 1 button is clicked on.  I click it off, and it plays fine until i stop using it, and restart later.  T...
  • Beemerjoe
  • Casual Listener
  • 744 Views
  • 2 replies
  • 0 likes
  • 744 Views
  • 2 replies
  • 0 likes

Solved!! spotify for iphone 4 / ios 7

hi. i know this seems to be an ongoing topic, but i can't seem to figure it out. i have spotify premium and when i try to install the app on my iphone 4 with ios 7 it keeps telling me that i need at least ios 8, which my phone won't let me update to....

  • Regular
  • hi. i know this seems to be an ongoing topic, but i can't seem to figure it out. i have spotify premium and when i try to install the app on my iphone 4 with ios 7 it keeps telling me that i need at ...
  • tina44
  • Regular
  • 182963 Views
  • 21 replies
  • 6 likes
  • 182963 Views
  • 21 replies
  • 6 likes

Solved!! SoundHound no longer adding to the SoundHound playlist

In looking at my SoundHound history, I can see that SoundHound lost the ability to send a song to the SoundHound playlist earlier this month. It worked on Feb 1, and started failing on Feb 4. I changed no settings in either SoundHound or Spotify at t...

  • Regular
  • In looking at my SoundHound history, I can see that SoundHound lost the ability to send a song to the SoundHound playlist earlier this month. It worked on Feb 1, and started failing on Feb 4. I chang...
  • tauym209
  • Newbie
  • 26427 Views
  • 24 replies
  • 5 likes
  • 26427 Views
  • 24 replies
  • 5 likes

Playlist/Recommended Songs question -Premium account

When I get to the end of a playlist the recommended songs start playing. That’s fine and I enjoy that at times. But I noticed you can’t skip back to the previous song on your playlist once Spotify starts playing songs from their recommended playlist....

  • Newbie
  • When I get to the end of a playlist the recommended songs start playing. That’s fine and I enjoy that at times. But I noticed you can’t skip back to the previous song on your playlist once Spotify st...
  • 331 Views
  • 0 replies
  • 0 likes
  • 331 Views
  • 0 replies
  • 0 likes

Random song (never heard) starts automatically

spotify starts automatically and casually songs of a spanish author (Jeylo free), never heard and not present in my playlists. this happens independently if a song is playing or not. Please help me, This problem makes spotify useless. Thank you

  • Casual Listener
  • spotify starts automatically and casually songs of a spanish author (Jeylo free), never heard and not present in my playlists. this happens independently if a song is playing or not.&n...
  • Sabbad
  • Newbie
  • 1233 Views
  • 4 replies
  • 0 likes
  • 1233 Views
  • 4 replies
  • 0 likes

Offline Scrobbling

Has this now been implemented? I listen to my downloaded songs on my iPod Touch at work although I do not connect to any WiFi connection whilst doing so. I've noticed recently that these songs now show in my Last.FM with the correct timestamp that I ...

  • Music Fan
  • Has this now been implemented?   I listen to my downloaded songs on my iPod Touch at work although I do not connect to any WiFi connection whilst doing so.  I've noticed recently that the...
  • Hallate
  • Newbie
  • 2642 Views
  • 2 replies
  • 2 likes
  • 2642 Views
  • 2 replies
  • 2 likes

Sua biblioteca sumiu

O último campo no Spotify "sua biblioteca" onde aparece artistas álbuns etc.. sumiu e agora fica somente "suas playlists" no Spotify domeu irmão está normal somente nomeu ficou assim alguemsabe como corrigir isso ? Já reinstalei e nada de voltar

  • Casual Listener
  • O último campo no Spotify "sua biblioteca" onde aparece artistas álbuns etc.. sumiu e agora fica somente "suas playlists" no Spotify do meu irmão está normal somente no meu ficou assim alguem sabe...
  • Bittencourt
  • Spotify Star
  • 2825 Views
  • 5 replies
  • 0 likes
  • 2825 Views
  • 5 replies
  • 0 likes

Spotify stops playing on iPhone when lock screen kicks on

This just started today. When my lock screen enables, spotify quits playing in my truck. If I unlock my phone and bring Spotify back up it plays again but stops again when the phone locks. Perhaps related to the most recent update?

  • Casual Listener
  • This just started today. When my lock screen enables, spotify quits playing in my truck. If I unlock my phone and bring Spotify back up it plays again but stops again when the phone locks.  &nb...
  • lkirkland625
  • Casual Listener
  • 36253 Views
  • 2 replies
  • 4 likes
  • 36253 Views
  • 2 replies
  • 4 likes

Problem to get the premium account on Iphone

Hi,I just subscribe for the premium access through my desktop (spotify website). I updated my app on my mobile and tried to be connected by email + PIN and Facebook. Both way to access remain me with the Free access.Any tips or procedure to get the P...

  • Newbie
  • Hi, I just subscribe for the premium access through my desktop (spotify website). I updated my app on my mobile and tried to be connected by email + PIN and Facebook. Both way to access remain ...
  • 323 Views
  • 0 replies
  • 0 likes
  • 323 Views
  • 0 replies
  • 0 likes

Spotify for the iPad Pro 10.5 is using the iPhone interface

Hi! I’m a new iPad Pro user, and I have noticed that the Spotify interface is incompatible with the 10.5 inch iPad Pro display, cause the app is using the iPhone interface, but upscaled. Since the 10.5 inch iPad Pro isn’t a “new device” anymore, do y...

  • Regular
  • Hi! I’m a new iPad Pro user, and I have noticed that the Spotify interface is incompatible with the 10.5 inch iPad Pro display, cause the app is using the iPhone interface, but up...
  • Whynotsky
  • Newbie
  • 622 Views
  • 1 replies
  • 2 likes
  • 622 Views
  • 1 replies
  • 2 likes

Solved!! iOS 11 Local Files Play as if on Fast Forward using Carplay

Basically the title but I use Spotify now as my soul music player on my tablet, phone, and PC. I've transfered all my music over to my Spotify library at this point on all three platforms. I have zero issues playing any of my local files or streaming...

  • Casual Listener
  • Basically the title but I use Spotify now as my soul music player on my tablet, phone, and PC. I've transfered all my music over to my Spotify library at this point on all three platforms. I have zer...
  • William-Vogel
  • Casual Listener
  • 1585 Views
  • 1 replies
  • 0 likes
  • 1585 Views
  • 1 replies
  • 0 likes

Get app support unavailable when trying to link Spotify/Alexa from iphone7+, can it be corrected?

We jusy got an Alexa, and can't connect spotify to it. Keep getting "app support unavailable." Are we missing something obvious, or is there some secret way to connect the phone and Alexa?

  • Casual Listener
  • We jusy got an Alexa, and can't connect spotify to it. Keep getting "app support unavailable." Are we missing something obvious, or is there some secret way to connect the phone and Alexa?
  • notanonym
  • Newbie
  • 13388 Views
  • 5 replies
  • 1 likes
  • 13388 Views
  • 5 replies
  • 1 likes

How to unlink pc local files from ios

Hi,I have been using spotify for a while but recently I have run into an issue which is absolutely **bleep** ridiculous to the point where I'm thinking of just deleting spotify. I have spotify on my pc and the local files on my pc got linked to my li...

  • Newbie
  • Hi, I have been using spotify for a while but recently I have run into an issue which is absolutely **bleep** ridiculous to the point where I'm thinking of just deleting spotify. I have spotify...
  • 508 Views
  • 0 replies
  • 0 likes
  • 508 Views
  • 0 replies
  • 0 likes

Spotify abroad

A while back i was traelling around asia and unfortunately i lost my credit card thus i couldnt pay the premium suscription no longer. now im back home and ive got this login failed that goes ¨you can only use spotify abroadfor 14 days¨. anyone´s got...

  • Newbie
  • A while back i was traelling around asia and unfortunately i lost my credit card thus i couldnt pay the premium suscription no longer. now im back home and ive got this login failed that goes ¨y...
  • 408 Views
  • 0 replies
  • 0 likes
  • 408 Views
  • 0 replies
  • 0 likes

Solved!! Why can I only have 3333 songs offline on one device?

*If you don't want to read the full story, skip to the three stars at the bottom*Hello everyone!I would like an explanation to why I can only have 3333 songs offline on one device?The main reason why I use and pay for Spotify is just to have songs of...

  • Newbie
  • *If you don't want to read the full story, skip to the three stars at the bottom* Hello everyone! I would like an explanation to why I can only have 3333 songs offline on one device? The main re...
  • alcedinea
  • Regular
  • 9287 Views
  • 5 replies
  • 11 likes
  • 9287 Views
  • 5 replies
  • 11 likes

Solved!! Importing local music

Hi everyone,I have successfully imported my local music into Spotify, but there's something I don't understand yet. If this is called "Importing", then why does Spotify delete the song if I delete it from the stock Music app? Shouldn't it physically ...

  • Music Fan
  • Hi everyone, I have successfully imported my local music into Spotify, but there's something I don't understand yet.   If this is called "Importing", then why does Spotify delete the song if ...
  • Swanny
  • Community Legend
  • 1075 Views
  • 1 replies
  • 0 likes
  • 1075 Views
  • 1 replies
  • 0 likes

Cover Art.

Whenever I play a new song or a song I haven’t listened to, the cover Art does not appear even though it is updated to the latest version on my Iphone

  • Newbie
  • Whenever I play a new song or a song I haven’t listened to, the cover Art does not appear even though it is updated to the latest version on my Iphone
  • Swanny
  • Community Legend
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes