Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37166 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102669 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431285 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299149 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
The back button and ellipse buttons that usually appear in the upper left and right corners of album view mysteriously disappear. They seem to reappear when I close and re-open the app, only to disappear again after one viewing. I’m on iOS 11.2.6 for...
The back button and ellipse buttons that usually appear in the upper left and right corners of album view mysteriously disappear. They seem to reappear when I close and re-open the app, only to disap...
Composer
792 Views
1 replies
0 likes
Discover > 'Top Recommendations' doesn't update during couple weeks.What I have to do?iPhone 7 PlusiOS 11.2.5Spotify version 8.4.40
Discover > 'Top Recommendations' doesn't update during couple weeks. What I have to do? iPhone 7 Plus iOS 11.2.5 Spotify version 8.4.40
Composer
812 Views
1 replies
1 likes
i cast from my iphone to receiver at home. as of one week ago when a call comes in the music stops. it was always possible to talk on phone and listen to spotify premium at the same time. anyone know?
i cast from my iphone to receiver at home. as of one week ago when a call comes in the music stops. it was always possible to talk on phone and listen to spotify premium at the same time. anyon...
Composer
750 Views
1 replies
0 likes
I'm encountering what seems to be a bug with the iOS Spotify app. I have only one playlist that I have downloaded for offline use with about 110 songs. I've gone through several repetitions of the following. 1. Spotify says it won't download any more...
I'm encountering what seems to be a bug with the iOS Spotify app. I have only one playlist that I have downloaded for offline use with about 110 songs. I've gone through several repetitions of the fo...
Regular
1549 Views
1 replies
0 likes
Hello!Please bring back “your running mix”.The other playlists for training on Spotify are terrible with music that doesn’t motivate you at all.The music is really boring to listen to and you can’t adjust the running/walking tempo during exercise.”Yo...
Hello! Please bring back “your running mix”.The other playlists for training on Spotify are terrible with music that doesn’t motivate you at all.The music is really boring to listen to and you can’t...
Casual Listener
1591 Views
1 replies
8 likes
I recently changed my phone provider, with whom I also had spotify premium with. When I cancelled my phone subscription, I had to register once again with spotify. When I did this, my playlists or music is no longer available. How can I get this back...
I recently changed my phone provider, with whom I also had spotify premium with. When I cancelled my phone subscription, I had to register once again with spotify. When I did this, my pla...
Composer
543 Views
1 replies
0 likes
Hello there, thanks for reading my question. I wasn’t sure what category or community to put this in as it doesn’t seem to fit any of them well... but I just am curious how the thumbs up/down data works compared to Pandora (as I was previously a Pand...
Hello there, thanks for reading my question. I wasn’t sure what category or community to put this in as it doesn’t seem to fit any of them well... but I just am curious how the thumbs up/down data wo...
Composer
2171 Views
1 replies
0 likes
This is all I get when trying to do a search in Spotify on my iOS device. It's been like this for a couple weeks now. I've tried logging out and back in (logging in both traditionally and via Facebook). I've also attempted removing the app and reinst...
This is all I get when trying to do a search in Spotify on my iOS device. It's been like this for a couple weeks now. I've tried logging out and back in (logging in both traditionally and via Faceboo...
Newbie
104715 Views
29 replies
2 likes
I have an iPhone X. Spotify app lists all playlists alphabetically. I’d like to sort by most recent? How do I make this change?
I have an iPhone X. Spotify app lists all playlists alphabetically. I’d like to sort by most recent? How do I make this change?
Composer
913 Views
1 replies
0 likes
Hi, I'd like to know how to turn off spotify connect, it is not a function I like to have turn on automatically when it detects other devices in the network.Many thanks
Hi, I'd like to know how to turn off spotify connect, it is not a function I like to have turn on automatically when it detects other devices in the network. Many thanks
Newbie
44172 Views
92 replies
20 likes
There has been problems lately on my iPhone 6 Plus Spotify app my subscription on Spotify is premium and I’m pretty sure I am not the only one with the problem, some times when I click on the sides of the alphabet it doesn’t show the first song that ...
There has been problems lately on my iPhone 6 Plus Spotify app my subscription on Spotify is premium and I’m pretty sure I am not the only one with the problem, some times when I click on the sides o...
2661 Views
0 replies
0 likes
I’ve installed the latest version of Spotify on my iPhone 8 and the radio button is missing from the buttom bar, also I can’t start a song radio.. please help
I’ve installed the latest version of Spotify on my iPhone 8 and the radio button is missing from the buttom bar, also I can’t start a song radio.. please help
Newbie
1201 Views
2 replies
0 likes
Maybe someone out there can help me. I use spotify premium to get playlists from my laptop to an Ipad. Sometimes I want to get rid of a playlist on the Ipad without deleting it on my laptop. Tried everything and nothing works. Whenever I want to get ...
Maybe someone out there can help me. I use spotify premium to get playlists from my laptop to an Ipad. Sometimes I want to get rid of a playlist on the Ipad without deleting it on my laptop. Tri...
Casual Listener
8884 Views
8 replies
0 likes
I work at a school and we use spotify premium daily. Unfortunately, as of late, the spotify app is not working on our ipads or iphones while on wifi. In data we are fine. I have uninstalled and reinstalled the apps multiple times and have tried chang...
I work at a school and we use spotify premium daily. Unfortunately, as of late, the spotify app is not working on our ipads or iphones while on wifi. In data we are fine. I have uninstalled and reins...
Newbie
1101 Views
2 replies
0 likes
I need to change my credit card, and yet when I go to my account > subscription on the Spotify website and try to change my details by clicking the "Update" button - nothing happens! The page merely refreshes and I'm unable to enter my new details. T...
I need to change my credit card, and yet when I go to my account > subscription on the Spotify website and try to change my details by clicking the "Update" button - nothing happens! The page mere...
Not applicable
1150 Views
2 replies
0 likes
On the current iPad version when I select sort by date added my playlist sorts in an odd manner. If I add a song it will appear under 3 or 4 songs..
On the current iPad version when I select sort by date added my playlist sorts in an odd manner. If I add a song it will appear under 3 or 4 songs. .
Not applicable
662 Views
1 replies
0 likes
Hello - Recently the based on list of artists has disapeared from my Daily Mixes on iOS. Screenshot attached. I've tried rebooting, logging in and out of Spotify, and deleting the app and re-installing it. I do see the list of artists on the desktop ...
Hello - Recently the based on list of artists has disapeared from my Daily Mixes on iOS. Screenshot attached. I've tried rebooting, logging in and out of Spotify, and deleting th...
436 Views
0 replies
0 likes
For some reason when I try and play certain songs while connected to my SONOS speakers I get an error message reading “Can’t play right now - You can’t play this content while connected to another device.” Please help.
For some reason when I try and play certain songs while connected to my SONOS speakers I get an error message reading “Can’t play right now - You can’t play this content while connected to another de...
486 Views
0 replies
0 likes
This issue has been going on for about a month now. My music will play and then stop after 7-11 seconds. It doesn't pause it, it just literally doesn't play anymore no matter what i do.I removed my phone from offline devices and it fixed nothing.I lo...
This issue has been going on for about a month now. My music will play and then stop after 7-11 seconds. It doesn't pause it, it just literally doesn't play anymore no matter what i do. I removed my...
Newbie
688 Views
1 replies
0 likes
Is there a way to play local music file that are already on my phone?
Is there a way to play local music file that are already on my phone?
531 Views
0 replies
0 likes
