Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 404173 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi there! For my main Spotify-listening-device, I'm using an old iPod Touch. The Spotify version is 0.7.2.26. As an avid consumer of the Discover Weekly playlist, I'm concerned that my listening history on the iPod Touch might not be taken into consi...
Newbie
Hi there! For my main Spotify-listening-device, I'm using an old iPod Touch. The Spotify version is 0.7.2.26. As an avid consumer of the Discover Weekly playlist, I'm concerned that my ...
762 Views
0 replies
0 likes
Hi,i seem to be having a hard time playing a particular song in my library(since yesterday). It’s weird because it’s a song I normally play. I’ve done a hard reset on my phone and all that but it’s still not working. Helppp!
Casual Listener
Hi, i seem to be having a hard time playing a particular song in my library(since yesterday). It’s weird because it’s a song I normally play. I’ve done a hard reset on my phone and all that but it’s...
756 Views
0 replies
0 likes
Hello, I’d like to ask for help.Few minutes ago I opened Spotify, I bought premium maybe 6 months ago. Till today there wasn’t any issues.Today a window popped out saying “Your last payment didn’t work” and I had to possibilities.I chose to downgrade...
Newbie
Hello, I’d like to ask for help. Few minutes ago I opened Spotify, I bought premium maybe 6 months ago. Till today there wasn’t any issues. Today a window popped out saying “Your last paym...
537 Views
0 replies
0 likes
i just got premium after finding a way to sync the app with my ipod nano 7th gen but i can't seem to find a way to do it, could someone please help me?
Newbie
i just got premium after finding a way to sync the app with my ipod nano 7th gen but i can't seem to find a way to do it, could someone please help me?
575 Views
0 replies
1 likes
Suddenly all of my Spotify songs I had exported from an iTunes playlist can't be played. I can only play songs I added to that playlist through Spotify after I exported it from iTunes. The ones in white letters in the screen shot are the ones I added...
Newbie
Suddenly all of my Spotify songs I had exported from an iTunes playlist can't be played. I can only play songs I added to that playlist through Spotify after I exported it from iTunes. The ones in wh...
465 Views
0 replies
0 likes
So, about two months ago, I was listening to music and all of a sudden some random artist that I had never heard of started playing. They had like 6 monthly listeners, and the song was in another language. I changed my password, and the problem subsi...
Casual Listener
So, about two months ago, I was listening to music and all of a sudden some random artist that I had never heard of started playing. They had like 6 monthly listeners, and the song was in another lan...
abreyere
Casual Listener
1163 Views
2 replies
0 likes
Hi,Just switch from Apple Music to Spotify.With Extreme music quality in the setting, when connecting to the CarPlay (with USB port), the sound quality is much worst then the Apple Music.Is it because when using CarPlay, Apple Music is using the car ...
Newbie
Hi, Just switch from Apple Music to Spotify. With Extreme music quality in the setting, when connecting to the CarPlay (with USB port), the sound quality is much worst then the Apple Music. Is it ...
3251 Views
0 replies
11 likes
I have a new Range Rover Velar, which has an awesome Spotify app built in, BUT to use it you need to connect to a phone via a ubs cable.... rubbish!!The car does link to my iPhone 7 running iOS 11.1.2 via Bluetooth. You can then select the media sour...
Newbie
I have a new Range Rover Velar, which has an awesome Spotify app built in, BUT to use it you need to connect to a phone via a ubs cable.... rubbish!! The car does link to my iPhone 7 running iOS 11....
Beysikm
Casual Listener
3594 Views
6 replies
5 likes
For about two weeks now, I have tried to look for new songs on the ios app and have had no luck using it. I though it was an account problem, but it works fine on my mac book. I also have trouble getting to playlist. Everything is up to date on the p...
Newbie
For about two weeks now, I have tried to look for new songs on the ios app and have had no luck using it. I though it was an account problem, but it works fine on my mac book. I also have trouble get...
942 Views
0 replies
2 likes
This is becomming a little infuriating. I use Spotify pretty much everyday, but get this annoying blip. Sometimes Spotify won' t play from the locked screen on my iPhone 6 - latest software update. Swipe up, click play then nothing. I have to unlock ...
Newbie
This is becomming a little infuriating. I use Spotify pretty much everyday, but get this annoying blip. Sometimes Spotify won' t play from the locked screen on my iPhone 6 - latest sof...
500 Views
0 replies
0 likes
Mostly when I carry my iphone in my pocket and listening, the songs skips and or stops. I've found out that the *slightest* touch on the left side of the iphone makes this happens. And that's when my the screen is locked (dark). I can see that it see...
Newbie
Mostly when I carry my iphone in my pocket and listening, the songs skips and or stops. I've found out that the *slightest* touch on the left side of the iphone makes this happens. And that's when my...
854 Views
0 replies
0 likes
Spotify, why do you hide your release notes?I'm a 'product guy' and one of the foremost things we do after release is tell our customers how fabulously awesome their product has just got. It's a no-brainer. Just having the same standard 'we just make...
Casual Listener
Spotify, why do you hide your release notes? I'm a 'product guy' and one of the foremost things we do after release is tell our customers how fabulously awesome their product has just got. It's a no...
Habicht1879
Casual Listener
13490 Views
5 replies
39 likes
Hi, I've been running iOS 11 beta on my iPhone 7 the last few days and I've just noticed that when playing Spotify the lockscreen widget is no longer full screen... Now I'm aware iOS 11 is still in the beta phase and potentially things aren't set in ...
Music Fan
Hi, I've been running iOS 11 beta on my iPhone 7 the last few days and I've just noticed that when playing Spotify the lockscreen widget is no longer full screen... Now I'm aw...
Jonspittle
Music Fan
87198 Views
24 replies
0 likes
My spotify can’t downloading any songs. It just “waiting for downloding” but, i have been waiting for an hour and the songs haven’t downloaded. What should i do now?
Casual Listener
My spotify can’t downloading any songs. It just “waiting for downloding” but, i have been waiting for an hour and the songs haven’t downloaded. What should i do now?
danildwinanda
Casual Listener
851 Views
2 replies
0 likes
Hello, I have an iTunes album that I have been trying to import onto Spotify for a while now. The songs show up on my Spotify's local files section but the problem is when I move this to a playlist the songs don't even show up on my iPhone. I have a ...
Newbie
Hello, I have an iTunes album that I have been trying to import onto Spotify for a while now. The songs show up on my Spotify's local files section but the problem is when I move this to a playlist t...
eweekly
Newbie
7092 Views
8 replies
0 likes
Hello,Why doesn't my iPhone app have a "Downloads" folder? My friend has a folder that shows all her downloaded songs or albums. I have to manually search each song I want to hear and I'd rather have all my downloaded songs in one place.
Newbie
Hello, Why doesn't my iPhone app have a "Downloads" folder? My friend has a folder that shows all her downloaded songs or albums. I have to manually search each song I want to hear and I'd rather ...
Jillyfern
Casual Listener
3277 Views
8 replies
6 likes
I've been using Spotify app for very long. Today I updated my iPhone 7 to iOS 11.2 and suddenly the app seems to be unfunctional. All what now happens is it will show me only white blank screen at the startup and after like 4-5 seconds automatically ...
Newbie
I've been using Spotify app for very long. Today I updated my iPhone 7 to iOS 11.2 and suddenly the app seems to be unfunctional. All what now happens is it will show me only white blank screen ...
Alexandrand
Newbie
8246 Views
2 replies
1 likes
I've imported my local files, and added them to a playlist. They're m4a, and play just fine on my desktop. When I launch Spotify on my iPhone, the playlist shows up but no songs are there and there's no option to play the playlist. I've tried all the...
Regular
I've imported my local files, and added them to a playlist. They're m4a, and play just fine on my desktop. When I launch Spotify on my iPhone, the playlist shows up but no songs are there and there's...
bobharbison
Regular
12153 Views
5 replies
6 likes
My carstereo got a built-in spotify app, in there I can't search for songs or artists, only being able to browse through existing playlists and discover etc (which I do understand, from a car-safety point of view) So, when I connect my phone to my ca...
Casual Listener
My carstereo got a built-in spotify app, in there I can't search for songs or artists, only being able to browse through existing playlists and discover etc (which I do understand, from a car-safety ...
catch82
Casual Listener
866 Views
1 replies
0 likes
Are there any restrictions in uploading a short radio style advert as song/mp3 file and including it in a playlist?
Newbie
Are there any restrictions in uploading a short radio style advert as song/mp3 file and including it in a playlist?
353 Views
0 replies
0 likes