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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44008 Views

44 replies

10 likes

  • 44008 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109540 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1674 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302056 Views

62 replies

16 likes

  • 302056 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128013 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Missing buttons on album view

The back button and ellipse buttons that usually appear in the upper left and right corners of album view mysteriously disappear. They seem to reappear when I close and re-open the app, only to disappear again after one viewing. I’m on iOS 11.2.6 for...

Newbie

The back button and ellipse buttons that usually appear in the upper left and right corners of album view mysteriously disappear. They seem to reappear when I close and re-open the app, only to disap...

ab-995

Composer

806 Views

1 replies

0 likes

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  • 1 replies
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Top Recommendations doesn't update. Help please!

Discover > 'Top Recommendations' doesn't update during couple weeks.What I have to do?iPhone 7 PlusiOS 11.2.5Spotify version 8.4.40

Casual Listener

Discover > 'Top Recommendations' doesn't update during couple weeks. What I have to do? iPhone 7 Plus iOS 11.2.5 Spotify version 8.4.40

ab-995

Composer

822 Views

1 replies

1 likes

  • 822 Views
  • 1 replies
  • 1 likes

i cast via iphone to home receiver. starting a week ago when the phone rings the music stops. wth?

i cast from my iphone to receiver at home. as of one week ago when a call comes in the music stops. it was always possible to talk on phone and listen to spotify premium at the same time. anyone know?

Newbie

i cast from my iphone to receiver at home. as of one week ago when a call comes in the music stops. it was always possible to talk on phone and listen to spotify premium at the same time.  anyon...

ab-995

Composer

763 Views

1 replies

0 likes

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  • 1 replies
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Spotify iOS app eats up more and more storage space over time

I'm encountering what seems to be a bug with the iOS Spotify app. I have only one playlist that I have downloaded for offline use with about 110 songs. I've gone through several repetitions of the following. 1. Spotify says it won't download any more...

Regular

I'm encountering what seems to be a bug with the iOS Spotify app. I have only one playlist that I have downloaded for offline use with about 110 songs. I've gone through several repetitions of the fo...

henningb

Regular

1639 Views

1 replies

0 likes

  • 1639 Views
  • 1 replies
  • 0 likes

Your running mix

Hello!Please bring back “your running mix”.The other playlists for training on Spotify are terrible with music that doesn’t motivate you at all.The music is really boring to listen to and you can’t adjust the running/walking tempo during exercise.”Yo...

Newbie

Hello! Please bring back “your running mix”.The other playlists for training on Spotify are terrible with music that doesn’t motivate you at all.The music is really boring to listen to and you can’t...

Running123

Casual Listener

1607 Views

1 replies

8 likes

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  • 1 replies
  • 8 likes

Lost my playlist

I recently changed my phone provider, with whom I also had spotify premium with. When I cancelled my phone subscription, I had to register once again with spotify. When I did this, my playlists or music is no longer available. How can I get this back...

Visitor

I recently changed my phone provider, with whom I also had spotify premium with.  When I cancelled my phone subscription, I had to register once again with spotify.  When I did this, my pla...

ab-995

Composer

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Question on how thumbs up/down effect music.

Hello there, thanks for reading my question. I wasn’t sure what category or community to put this in as it doesn’t seem to fit any of them well... but I just am curious how the thumbs up/down data works compared to Pandora (as I was previously a Pand...

Newbie

Hello there, thanks for reading my question. I wasn’t sure what category or community to put this in as it doesn’t seem to fit any of them well... but I just am curious how the thumbs up/down data wo...

ab-995

Composer

2223 Views

1 replies

0 likes

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  • 1 replies
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Solved!! An error occured

This is all I get when trying to do a search in Spotify on my iOS device. It's been like this for a couple weeks now. I've tried logging out and back in (logging in both traditionally and via Facebook). I've also attempted removing the app and reinst...

Casual Listener

This is all I get when trying to do a search in Spotify on my iOS device. It's been like this for a couple weeks now. I've tried logging out and back in (logging in both traditionally and via Faceboo...

Ivy_burger

Newbie

104946 Views

29 replies

2 likes

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  • 29 replies
  • 2 likes

Re-Arrange Playlist

I have an iPhone X. Spotify app lists all playlists alphabetically. I’d like to sort by most recent? How do I make this change?

Newbie

I have an iPhone X. Spotify app lists all playlists alphabetically. I’d like to sort by most recent? How do I make this change? 

ab-995

Composer

919 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Turn off spotify connect?

Hi, I'd like to know how to turn off spotify connect, it is not a function I like to have turn on automatically when it detects other devices in the network.Many thanks

Regular

Hi, I'd like to know how to turn off spotify connect, it is not a function I like to have turn on automatically when it detects other devices in the network. Many thanks

notnotandrea

Newbie

44620 Views

92 replies

20 likes

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  • 92 replies
  • 20 likes

Spotify Mobile - Song Title/Album Title Scrolling.

There has been problems lately on my iPhone 6 Plus Spotify app my subscription on Spotify is premium and I’m pretty sure I am not the only one with the problem, some times when I click on the sides of the alphabet it doesn’t show the first song that ...

Casual Listener

There has been problems lately on my iPhone 6 Plus Spotify app my subscription on Spotify is premium and I’m pretty sure I am not the only one with the problem, some times when I click on the sides o...

2672 Views

0 replies

0 likes

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Radio feature is missing

I’ve installed the latest version of Spotify on my iPhone 8 and the radio button is missing from the buttom bar, also I can’t start a song radio.. please help

Newbie

I’ve installed the latest version of Spotify on my iPhone 8 and the radio button is missing from the buttom bar, also I can’t start a song radio.. please help

Austin31

Newbie

1215 Views

2 replies

0 likes

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Solved!! Deleting Playlists on Ipad without losing them on my laptop

Maybe someone out there can help me. I use spotify premium to get playlists from my laptop to an Ipad. Sometimes I want to get rid of a playlist on the Ipad without deleting it on my laptop. Tried everything and nothing works. Whenever I want to get ...

Casual Listener

Maybe someone out there can help me. I use spotify premium to get playlists from my laptop to an Ipad. Sometimes I want to get rid of a playlist on the Ipad without deleting it on my laptop. Tri...

Kevincraigmagic

Casual Listener

8953 Views

8 replies

0 likes

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  • 8 replies
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Spotify not loading in Wifi

I work at a school and we use spotify premium daily. Unfortunately, as of late, the spotify app is not working on our ipads or iphones while on wifi. In data we are fine. I have uninstalled and reinstalled the apps multiple times and have tried chang...

Newbie

I work at a school and we use spotify premium daily. Unfortunately, as of late, the spotify app is not working on our ipads or iphones while on wifi. In data we are fine. I have uninstalled and reins...

Zer0x

Newbie

1112 Views

2 replies

0 likes

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  • 2 replies
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Can't change credit card - update button only refreshes the page

I need to change my credit card, and yet when I go to my account > subscription on the Spotify website and try to change my details by clicking the "Update" button - nothing happens! The page merely refreshes and I'm unable to enter my new details. T...

Visitor

I need to change my credit card, and yet when I go to my account > subscription on the Spotify website and try to change my details by clicking the "Update" button - nothing happens! The page mere...

user-removed

Not applicable

1165 Views

2 replies

0 likes

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  • 2 replies
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Sort by recently added doesn’t work

On the current iPad version when I select sort by date added my playlist sorts in an odd manner. If I add a song it will appear under 3 or 4 songs..

Newbie

On the current iPad version when I select sort by date added my playlist sorts in an odd manner. If I add a song it will appear under 3 or 4 songs. .

user-removed

Not applicable

673 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Daily Mix - no artist list on iOS

Hello - Recently the based on list of artists has disapeared from my Daily Mixes on iOS. Screenshot attached. I've tried rebooting, logging in and out of Spotify, and deleting the app and re-installing it. I do see the list of artists on the desktop ...

Casual Listener

Hello -    Recently the based on list of artists has disapeared from my Daily Mixes on iOS. Screenshot attached.  I've tried rebooting, logging in and out of Spotify, and deleting th...

442 Views

0 replies

0 likes

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Cannot play music while connect to device

For some reason when I try and play certain songs while connected to my SONOS speakers I get an error message reading “Can’t play right now - You can’t play this content while connected to another device.” Please help.

Newbie

For some reason when I try and play certain songs while connected to my SONOS speakers I get an error message reading “Can’t play right now - You can’t play this content while connected to another de...

493 Views

0 replies

0 likes

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My music won't play

This issue has been going on for about a month now. My music will play and then stop after 7-11 seconds. It doesn't pause it, it just literally doesn't play anymore no matter what i do.I removed my phone from offline devices and it fixed nothing.I lo...

Newbie

This issue has been going on for about a month now. My music will play and then stop after 7-11 seconds. It doesn't pause it, it just literally doesn't play anymore no matter what i do. I removed my...

taylorer

Newbie

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

playing local music on iphone

Is there a way to play local music file that are already on my phone?

Newbie

Is there a way to play local music file that are already on my phone?

540 Views

0 replies

0 likes

  • 540 Views
  • 0 replies
  • 0 likes