Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30724 Views

40 replies

9 likes

  • 30724 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95446 Views

115 replies

12 likes

Other
  • 95446 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293870 Views

60 replies

15 likes

  • 293870 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123785 Views

19 replies

38 likes

  • 123785 Views
  • 19 replies
  • 38 likes

I'm trying to find this weird music video

It a really cool creative music video and this girls are rolling pencils on desks and the main singer has like a short green wig on at one point...

Newbie

It a really cool creative music video and this girls are rolling pencils on desks and the main singer has like a short green wig on at one point...

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
  • 0 likes

FB Messenger sharing issue

So I keep getting this error “Not possible to share for an unknown reason. Try again at another time” whenever I try to share a song from the Spotify into a friend’s inbox via messenger app. What’s going on?

Newbie

So I keep getting this error “Not possible to share for an unknown reason. Try again at another time” whenever I try to share a song from the Spotify into a friend’s inbox via messenger app. What’s g...

wgoodman150

Newbie

1032 Views

1 replies

0 likes

  • 1032 Views
  • 1 replies
  • 0 likes

Spotify automatically starts playing thru Bluetooth in my truck even when the app is closed

Just recently spotify starts automatically playing when my phone hooks up to the Bluetooth in my truck. Even when the app is closed on my phone. I am using an iPhone 6+ and I need to stop this or I will delete the app!

Casual Listener

Just recently spotify starts automatically playing when my phone hooks up to the Bluetooth in my truck. Even when the app is closed on my phone. I am using an iPhone 6+ and I need to stop this or I w...

Kajowe

Newbie

51504 Views

5 replies

9 likes

  • 51504 Views
  • 5 replies
  • 9 likes

How can I view a history?

Can I view some kind o history on Spotify? I want to know the day that I saved and downloaded some albums, and I can’t remember it... so, is there a way to view the dates of my activities? Thank you!

Casual Listener

Can I view some kind o history on Spotify?   I want to know the day that I saved and downloaded some albums, and I can’t remember it... so, is there a way to view the dates of my activities? T...

claricelee

Regular

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

Spotify doesn't find internet connection after switching network from wifi to mobile

Dear all,since some days (maybe last update?) I have the problem that when I leave my home (Wifi) and go into my car and connect my iPhone with CarPlay (or only bluetooth... doesn't matter) Spotify shows "Spotify offline". But I have good LTE signal ...

Music Fan

Dear all, since some days (maybe last update?) I have the problem that when I leave my home (Wifi) and go into my car and connect my iPhone with CarPlay (or only bluetooth... doesn't matter) Spotify...

653 Views

0 replies

0 likes

  • 653 Views
  • 0 replies
  • 0 likes

I dont have one music

Hello. Friday MHD ft Ninho have post a music. my friends have it on Spotify but not me! what to do ?

Newbie

Hello. Friday MHD ft Ninho have post a music. my friends have it on Spotify but not me! what to do ?

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

play music on Instagram stories

Hi, why has spotify stopped playing music in the background on instagram stories?

Newbie

Hi, why has spotify stopped playing music in the background on instagram stories?

1899 Views

0 replies

0 likes

  • 1899 Views
  • 0 replies
  • 0 likes

Problem on default volume level when using spotify connect on iOS devices with Naim Uniti Star

Hi I am using spotify connect on my iOS devices to communicate with Naim Uniti Star. I found that the volume level would be set as over 70% despite the volume level set at whatever level. I was stocked by the extremely loud sound volume and it really...

Casual Listener

Hi    I am using spotify connect on my iOS devices to communicate with Naim Uniti Star.  I found that the volume level would be set as over 70% despite the volume level set at whatev...

dordor

Casual Listener

1809 Views

5 replies

0 likes

  • 1809 Views
  • 5 replies
  • 0 likes

Llocal files on computer not appearing on my iPhone

I am trying to listen to local filesthrough spotify on my iPhone, but it won't let me. Googling says I should so long as I have a premium account, which I do.

Newbie

I am trying to listen to local filesthrough spotify on my iPhone, but it won't let me. Googling says I should so long as I have a premium account, which I do.

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

Solved!! IMOVIE and SPOTIFY

Hello everybody, does anyone know how can I add to a iMovie creation a song taken from Spotify? I have a full account on Spotify, so I can download songs for offline use. Thank you. Fabrizio

Newbie

Hello everybody, does anyone know how can I add to a iMovie creation a song taken from Spotify? I have a full account on Spotify, so I can download songs for offline use. Thank you. Fabrizio

Hank22

Newbie

128164 Views

6 replies

1 likes

  • 128164 Views
  • 6 replies
  • 1 likes

Not Downloading

I've been waiting for songs to download for half an hour and not one has downloaded, it's just saying Downloading... Waiting to download. I have set it to normal download quality and my wifi connection and download speed are easily sufficient since i...

Newbie

I've been waiting for songs to download for half an hour and not one has downloaded, it's just saying Downloading... Waiting to download. I have set it to normal download quality and my wifi connecti...

Lionel-Hutz

Casual Listener

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

BUG: Playlist menu item inaccessible when using Waze on iPhone

There is an issue/bug with the iPhone Spotify app when a persistent application like Waze is running in the background, resulting in no way to access the Playlists menu item in Your Library. Persistent apps, like various maps apps leave a blue bar ac...

Casual Listener

There is an issue/bug with the iPhone Spotify app when a persistent application like Waze is running in the background, resulting in no way to access the Playlists menu item in Your Library.   ...

540 Views

0 replies

0 likes

Other
  • 540 Views
  • 0 replies
  • 0 likes

Behind the lyrics feature completely absent

Hi, I have a Spotify Premium account and use an iPhone 7 running iOS 11.2.6 and Spotify 8.4.43.908 The “Behind the Lyrics” feature that I have seen on my partner’s Android phone is completely missing. I have made sure to try playing compatible songs ...

Newbie

Hi,   I have a Spotify Premium account and use an iPhone 7 running iOS 11.2.6 and Spotify 8.4.43.908   The “Behind the Lyrics” feature that I have seen on my partner’s Android phone is ...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Playlist total play time

I know Spotify already show the total playlist time to the minute, is there anywhere I can change thsi to see it to the second?

Casual Listener

I know Spotify already show the total playlist time to the minute, is there anywhere I can change thsi to see it to the second?

748 Views

0 replies

0 likes

  • 748 Views
  • 0 replies
  • 0 likes

iTunes music linking to my spotify

Recently, I had downloaded 2 remixes to popular songs off of youtube onto my itunes library so that i could play them in the car etc. Spotify is my primary source for music so i would use that for the original songs, and then switch to apple music ju...

Newbie

Recently, I had downloaded 2 remixes to popular songs off of youtube onto my itunes library so that i could play them in the car etc. Spotify is my primary source for music so i would use that for th...

603 Views

0 replies

0 likes

  • 603 Views
  • 0 replies
  • 0 likes

Superuser Contribution How do I reorder the list of playlists on the iOS app?

I can't seem to find an option to reorder the list of playlists on the iOS app.Is there a way to do this? I know this can be done on the desktop app.

Casual Listener

I can't seem to find an option to reorder the list of playlists on the iOS app. Is there a way to do this? I know this can be done on the desktop app.

torstengrenz

Newbie

9599 Views

5 replies

8 likes

  • 9599 Views
  • 5 replies
  • 8 likes

Failing to AirPlay with Spotify App

I have been playing Spotify music from iPhone via AirPlay to my ATV for a couple of years with no problems. Then suddenly yesterday when I try to airplay there's no sound from Spotify after connecting to my ATV. I can play other apps with sound but n...

Newbie

I have been playing Spotify music from iPhone via AirPlay to my ATV for a couple of years with no problems. Then suddenly yesterday when I try to airplay there's no sound from Spotify after connectin...

Rushka85

Newbie

1424 Views

3 replies

0 likes

  • 1424 Views
  • 3 replies
  • 0 likes

Deleting a song on ipad

Hi guys! How do I delete a song on my iPad......

Casual Listener

Hi guys! How do I delete a song on my iPad......

dhearts

Casual Listener

804 Views

4 replies

0 likes

  • 804 Views
  • 4 replies
  • 0 likes

Music Stops Playing on IOS 11 iPhone X

I’m having issues with my Spotify. For example I’m listing to music, and if I’m browsing on Facebook and watch a video, when the video is done the music keeps playing but I cannot hear anything. I’m forced to close the Spotify app, and resume playing...

Newbie

I’m having issues with my Spotify. For example I’m listing to music, and if I’m browsing on Facebook and watch a video, when the video is done the music keeps playing but I cannot hear anything. I’m ...

user-removed

Not applicable

10640 Views

4 replies

2 likes

  • 10640 Views
  • 4 replies
  • 2 likes

Shuffle Problem

Phone: iphone 6s, iOS 11.2.6Problem: I hit shuffle play on bluetooth while in my car and everything works fine. I get out of the car and come back in and the shuffle is "off" and the playlist is back to alphabetical order. When I turn "shuffle" on in...

Gig Goer

Phone: iphone 6s,  iOS 11.2.6 Problem: I hit shuffle play on bluetooth while in my car and everything works fine. I get out of the car and come back in and the shuffle is "off" and the pla...

544 Views

0 replies

0 likes

  • 544 Views
  • 0 replies
  • 0 likes