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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237828 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119061 Views

117 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2709 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305577 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130910 Views

19 replies

38 likes

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Wrong data after skipping track on VW discover media via bluetooth

Hello, I noticed that displayed data/info are wrong after skipping a track when I am connected via bluetooth to the Discover Media system in my VW. Basically, track data and info of the previous song remain displayed on the central screen and also in...

Newbie

Hello,   I noticed that displayed data/info are wrong after skipping a track when I am connected via bluetooth to the Discover Media system in my VW.    Basically, track data and i...

GilC

Newbie

5719 Views

9 replies

13 likes

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  • 9 replies
  • 13 likes

Connection

Hey, i have the premium account and I wanted to ask- how can i use the connection of the phone to listen to music and not only the wifi?because everytime im not connected to wifi, it says that “Spotify is off”, why cant i listen to music without wifi...

Newbie

Hey, i have the premium account and I wanted to ask- how can i use the connection of the phone to listen to music and not only the wifi? because everytime im not connected to wifi, it says that “Spo...

391 Views

0 replies

0 likes

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Syncing Local Files from Imac to Iphone

I'll start off by saying I am aware that there are numerous similar topics to this one but none have been able to fix my problem and none seem to be about going from an imac to an iphone. I have heaps of old .mp3's from my old macbook from around 200...

Newbie

I'll start off by saying I am aware that there are numerous similar topics to this one but none have been able to fix my problem and none seem to be about going from an imac to an iphone.   I ...

IguanaSetup

Community Legend

617 Views

1 replies

0 likes

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  • 1 replies
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Spotify deleted all my content and now does not download anything

Hello, help needed here!!!All my music was deleted recently, now I am trying to redownload the saved albums and nothing is happening. Having checked all the points in Spotify's list, I have enough free GB, I have a premium account, I only have three ...

Newbie

Hello, help needed here!!! All my music was deleted recently, now I am trying to redownload the saved albums and nothing is happening. Having checked all the points in Spotify's list, I have enough ...

408 Views

0 replies

0 likes

  • 408 Views
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can't play any playlist I created before

Hello, I was a premium user then I became a regular user. Now I can not play any of my playlists on my IOS device. I can play them on my Windows but not on IOS. They look greyed out on IOS.

Newbie

Hello,   I was a premium user then I became a regular user. Now I can not play any of my playlists on my IOS device. I can play them on my Windows but not on IOS. They look greyed out on IOS.&...

432 Views

0 replies

0 likes

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Artist music

Hi. This might be a bit of a noob question. But I am still veeery new. So is there an option in the iPhone app that will allow me to see all the songs and albums of the artist I searched for. When searching for an artist on pc, all their albums and s...

Casual Listener

Hi. This might be a bit of a noob question. But I am still veeery new. So is there an option in the iPhone app that will allow me to see all the songs and albums of the artist I searched for. When se...

jandre

Casual Listener

749 Views

2 replies

0 likes

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Problema al conectar a facebook

Estimados, tengo el siguiente problema: Comenze utilizando Spotify gratis desde facebook. Luego me dieron una cuenta nueva que es premium (Que no tiene ninguna relacion con alguna cuenta de Facebook). Por lo que quiero conectar mi cuenta premium a mi...

Visitor

Estimados, tengo el siguiente problema:   Comenze utilizando Spotify gratis desde facebook. Luego me dieron una cuenta nueva que es premium (Que no tiene ninguna relacion con alguna cuenta de ...

user-removed

Not applicable

6124 Views

2 replies

0 likes

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debit card expiration is changed and I can’t update my payment method HELP!

So I got a new debit card same number just different security code and expiration. I’m trying to update my card info and it will not let me. Every time I click the button to change the info it just refreshes the page. I’m not on the internet much and...

Newbie

So I got a new debit card same number just different security code and expiration. I’m trying to update my card info and it will not let me. Every time I click the button to change the info it just r...

608 Views

0 replies

0 likes

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Spotify plays only by request

I started using Spotify few days ago, and it's amazing!But it works as a simple music app that you just request the artist/album/song and doesn't customize the songs according to your choice as Spotify supposed to do.I already chose many artists and ...

Newbie

I started using Spotify few days ago, and it's amazing! But it works as a simple music app that you just request the artist/album/song and doesn't customize the songs according to your choice as Spo...

419 Views

0 replies

0 likes

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SPOTIFY SUPPOSED TO BE OFFLINE BUT ASKS ME TO CONNECT

I just pay spotify because of this function... Most of the time I am in a place where I DONT HAVE internet connection, and thats why I NEED OFFLINE... So I have spotify premium, all playlists downloaded and its asking me to connect.. Why ??? I need O...

Newbie

I just pay spotify because of this function... Most of the time I am in a place where I DONT HAVE internet connection, and thats why I NEED OFFLINE... So I have spotify premium, all playlists downloa...

456 Views

0 replies

0 likes

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Two fairly major iOS app bugs

As an extensive user of the iOS app, for sometimes over 8 hours a day, I have noticed two fairly irritating bugs that are seriously impacting the user experience. Firstly, I keep repeat and shuffle on, so that my playlist loops randomly. This randoml...

Regular

As an extensive user of the iOS app, for sometimes over 8 hours a day, I have noticed two fairly irritating bugs that are seriously impacting the user experience.   Firstly, I keep repeat and ...

647 Views

0 replies

0 likes

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Images not loading on desktop version.

Hi! I've tried most of the solutions found of the internet, but none of them seem to work. I'm using Spotify on Windows/Desktop and the images does not want to load at all. Any solutions that I might have missed?

Newbie

Hi!   I've tried most of the solutions found of the internet, but none of them seem to work. I'm using Spotify on Windows/Desktop and the images does not want to load at all.   Any solu...

615 Views

0 replies

0 likes

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Car Mode

Hi! Recently, I was notified when I opened the app that car mode was available. I was pretty excited to try it but when I got into my car next, it wasn't available. Just wondering, did you guys take it off or is there a way to active it. I'm running ...

Newbie

Hi! Recently, I was notified when I opened the app that car mode was available. I was pretty excited to try it but when I got into my car next, it wasn't available. Just wondering, did you guys take ...

lotsoft

Newbie

20466 Views

10 replies

19 likes

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  • 10 replies
  • 19 likes

Song keeps changing mid-music

I am trying to listen to music on my Phone (iPhone 7) but for some reason my music keeps randomly switching to other music, in other playlists. The switches occur at not specific time, but always while another song is playing. It’s very annoying and ...

Newbie

I am trying to listen to music on my Phone (iPhone 7) but for some reason my music keeps randomly switching to other music, in other playlists. The switches occur at not specific time, but always whi...

656 Views

0 replies

0 likes

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Lyrics

Hello everyone, I have an Iphone 7 and a premuim account in Spotify. I don’t know if Spotify reactivated their lyrics feature or not, but I’m the only one between my friends who does not have lyrics on his phone. I tried the same song with people who...

Newbie

Hello everyone,  I have an Iphone 7 and a premuim account in Spotify. I don’t know if Spotify reactivated their lyrics feature or not, but I’m the only one between my friends who does not have ...

user-removed

Not applicable

613 Views

1 replies

0 likes

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  • 1 replies
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Show albums under "artists" tab?

Hi just wondering if there is a way to set it up on iOS where I can see songs under each album they are on when clicking an artist under the "artist" tab in library. Now it's just a list of all songs, not broken up by album which is annoying. In orde...

Visitor

Hi just wondering if there is a way to set it up on iOS where I can see songs under each album they are on when clicking an artist under the "artist" tab in library. Now it's just a list of all songs...

heymattiol

Newbie

3105 Views

2 replies

18 likes

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  • 2 replies
  • 18 likes

Offline Mode

When going from online mode to Offline, I used to have 30 days until I have to go Online, and now it only says I have 7 days. The next day I went back onto online mode and then switched to Offline and it now says I have 6 days.

Newbie

When going from online mode to Offline, I used to have 30 days until I have to go Online, and now it only says I have 7 days. The next day I went back onto online mode and then switched to Offline an...

songassistant

Composer

638 Views

1 replies

0 likes

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  • 1 replies
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My music quality is fuzzy until I open my camera app?

For some reason, when I’m on other apps or just in Spotify the quality of the music isn’t as good. And then I randomly opened my camera app to take a picture and all of the sudden the music started sounding a lot better- and NORMAL. I’m really confus...

Newbie

For some reason, when I’m on other apps or just in Spotify the quality of the music isn’t as good. And then I randomly opened my camera app to take a picture and all of the sudden the music started s...

723 Views

0 replies

0 likes

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Solved!! Perennemente offline... anche in 4G

Da ieri non riesco più ad acoltare musica con Spotify, è in perenne ricerca di connessione! Con WiFi funziona, sugli altri dispositivi funziona ma sull'Iphone (in 4G) non prende... dice di connettersi ad internet.Ho già seguito tutte le FAQ per le va...

Casual Listener

Da ieri non riesco più ad acoltare musica con Spotify, è in perenne ricerca di connessione! Con WiFi funziona, sugli altri dispositivi funziona ma sull'Iphone (in 4G) non prende... dice di connetters...

Flowerstone5

Newbie

27549 Views

17 replies

0 likes

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  • 17 replies
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Offline music storage

If my friend borrow my phone, log in his account and download his songs, then I log out his account and log in mine, will my friend's song stay in my phone? How can I delete those songs to free up storage space?

Newbie

If my friend borrow my phone, log in his account and download his songs, then I log out his account and log in mine, will my friend's song stay in my phone? How can I delete those songs to free up st...

user-removed

Not applicable

1538 Views

1 replies

0 likes

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  • 1 replies
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