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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232810 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114405 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2333 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304028 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129714 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Lost my playlist

I recently changed my phone provider, with whom I also had spotify premium with. When I cancelled my phone subscription, I had to register once again with spotify. When I did this, my playlists or music is no longer available. How can I get this back...

Visitor

I recently changed my phone provider, with whom I also had spotify premium with.  When I cancelled my phone subscription, I had to register once again with spotify.  When I did this, my pla...

ab-995

Composer

555 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Question on how thumbs up/down effect music.

Hello there, thanks for reading my question. I wasn’t sure what category or community to put this in as it doesn’t seem to fit any of them well... but I just am curious how the thumbs up/down data works compared to Pandora (as I was previously a Pand...

Newbie

Hello there, thanks for reading my question. I wasn’t sure what category or community to put this in as it doesn’t seem to fit any of them well... but I just am curious how the thumbs up/down data wo...

ab-995

Composer

2302 Views

1 replies

0 likes

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  • 1 replies
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Solved!! An error occured

This is all I get when trying to do a search in Spotify on my iOS device. It's been like this for a couple weeks now. I've tried logging out and back in (logging in both traditionally and via Facebook). I've also attempted removing the app and reinst...

Casual Listener

This is all I get when trying to do a search in Spotify on my iOS device. It's been like this for a couple weeks now. I've tried logging out and back in (logging in both traditionally and via Faceboo...

Ivy_burger

Newbie

105103 Views

29 replies

2 likes

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  • 29 replies
  • 2 likes

Re-Arrange Playlist

I have an iPhone X. Spotify app lists all playlists alphabetically. I’d like to sort by most recent? How do I make this change?

Newbie

I have an iPhone X. Spotify app lists all playlists alphabetically. I’d like to sort by most recent? How do I make this change? 

ab-995

Composer

920 Views

1 replies

0 likes

  • 920 Views
  • 1 replies
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Turn off spotify connect?

Hi, I'd like to know how to turn off spotify connect, it is not a function I like to have turn on automatically when it detects other devices in the network.Many thanks

Regular

Hi, I'd like to know how to turn off spotify connect, it is not a function I like to have turn on automatically when it detects other devices in the network. Many thanks

notnotandrea

Newbie

45043 Views

92 replies

20 likes

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  • 92 replies
  • 20 likes

Spotify Mobile - Song Title/Album Title Scrolling.

There has been problems lately on my iPhone 6 Plus Spotify app my subscription on Spotify is premium and I’m pretty sure I am not the only one with the problem, some times when I click on the sides of the alphabet it doesn’t show the first song that ...

Casual Listener

There has been problems lately on my iPhone 6 Plus Spotify app my subscription on Spotify is premium and I’m pretty sure I am not the only one with the problem, some times when I click on the sides o...

2677 Views

0 replies

0 likes

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Radio feature is missing

I’ve installed the latest version of Spotify on my iPhone 8 and the radio button is missing from the buttom bar, also I can’t start a song radio.. please help

Newbie

I’ve installed the latest version of Spotify on my iPhone 8 and the radio button is missing from the buttom bar, also I can’t start a song radio.. please help

Austin31

Newbie

1221 Views

2 replies

0 likes

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Solved!! Deleting Playlists on Ipad without losing them on my laptop

Maybe someone out there can help me. I use spotify premium to get playlists from my laptop to an Ipad. Sometimes I want to get rid of a playlist on the Ipad without deleting it on my laptop. Tried everything and nothing works. Whenever I want to get ...

Casual Listener

Maybe someone out there can help me. I use spotify premium to get playlists from my laptop to an Ipad. Sometimes I want to get rid of a playlist on the Ipad without deleting it on my laptop. Tri...

Kevincraigmagic

Casual Listener

9006 Views

8 replies

0 likes

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Spotify not loading in Wifi

I work at a school and we use spotify premium daily. Unfortunately, as of late, the spotify app is not working on our ipads or iphones while on wifi. In data we are fine. I have uninstalled and reinstalled the apps multiple times and have tried chang...

Newbie

I work at a school and we use spotify premium daily. Unfortunately, as of late, the spotify app is not working on our ipads or iphones while on wifi. In data we are fine. I have uninstalled and reins...

Zer0x

Newbie

1119 Views

2 replies

0 likes

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  • 2 replies
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Can't change credit card - update button only refreshes the page

I need to change my credit card, and yet when I go to my account > subscription on the Spotify website and try to change my details by clicking the "Update" button - nothing happens! The page merely refreshes and I'm unable to enter my new details. T...

Visitor

I need to change my credit card, and yet when I go to my account > subscription on the Spotify website and try to change my details by clicking the "Update" button - nothing happens! The page mere...

user-removed

Not applicable

1176 Views

2 replies

0 likes

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  • 2 replies
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Sort by recently added doesn’t work

On the current iPad version when I select sort by date added my playlist sorts in an odd manner. If I add a song it will appear under 3 or 4 songs..

Newbie

On the current iPad version when I select sort by date added my playlist sorts in an odd manner. If I add a song it will appear under 3 or 4 songs. .

user-removed

Not applicable

676 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Daily Mix - no artist list on iOS

Hello - Recently the based on list of artists has disapeared from my Daily Mixes on iOS. Screenshot attached. I've tried rebooting, logging in and out of Spotify, and deleting the app and re-installing it. I do see the list of artists on the desktop ...

Casual Listener

Hello -    Recently the based on list of artists has disapeared from my Daily Mixes on iOS. Screenshot attached.  I've tried rebooting, logging in and out of Spotify, and deleting th...

444 Views

0 replies

0 likes

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Cannot play music while connect to device

For some reason when I try and play certain songs while connected to my SONOS speakers I get an error message reading “Can’t play right now - You can’t play this content while connected to another device.” Please help.

Newbie

For some reason when I try and play certain songs while connected to my SONOS speakers I get an error message reading “Can’t play right now - You can’t play this content while connected to another de...

496 Views

0 replies

0 likes

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My music won't play

This issue has been going on for about a month now. My music will play and then stop after 7-11 seconds. It doesn't pause it, it just literally doesn't play anymore no matter what i do.I removed my phone from offline devices and it fixed nothing.I lo...

Newbie

This issue has been going on for about a month now. My music will play and then stop after 7-11 seconds. It doesn't pause it, it just literally doesn't play anymore no matter what i do. I removed my...

taylorer

Newbie

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

playing local music on iphone

Is there a way to play local music file that are already on my phone?

Newbie

Is there a way to play local music file that are already on my phone?

546 Views

0 replies

0 likes

  • 546 Views
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Love and dislike buttons in Daily mix disappeared after going preimium

when i used the free spotify, in the Daily mix, there were 2 buttons for love and dislike. I then upgraded to premium and those button are now gone (they were replaced with the repeat and shuffle buttons) and i still want to "help" spotify understand...

Visitor

when i used the free spotify, in the Daily mix, there were 2 buttons for love and dislike. I then upgraded to premium and those button are now gone (they were replaced with the repeat and shuffle but...

user-removed

Not applicable

841 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! How can I delete a song from playlist?

When I changed my spotify to premium I cant no longer delete a song from my own playlists! There simly isin't a " button" for it anymore??!!

Newbie

When I changed my spotify to premium I cant no longer delete a song from my own playlists! There simly isin't a " button" for it anymore??!!

islaylass

Casual Listener

4508 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

device broadcast status

is this still a thing?

Newbie

is this still a thing?

Jonatanfolke

Casual Listener

5467 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Song stuck as saved

I keep trying to delete a song from my saved, specifically 'Somebody's watching me' and it just doesn't delete from my saved songs. I click the (x) to delete it from my library, but every time I come back, it's still there. It's stuck and I don't kno...

Newbie

I keep trying to delete a song from my saved, specifically 'Somebody's watching me' and it just doesn't delete from my saved songs.  I click the (x) to delete it from my library, but every time ...

569 Views

0 replies

0 likes

  • 569 Views
  • 0 replies
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Every button including shuffle play gives me "You have discovered a premium feature"

Hello all, I've been having a problem since three days now, and can't find an answer.Every time I try to play a song, playlist, album or anything, I get the "You have discovered a premium feature" message, even while hitting "Shuffle play" which mean...

Casual Listener

Hello all,   I've been having a problem since three days now, and can't find an answer. Every time I try to play a song, playlist, album or anything, I get the "You have discovered a premium ...

Arnoer

Casual Listener

1109 Views

1 replies

0 likes

  • 1109 Views
  • 1 replies
  • 0 likes