Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 404198 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello, guys. I’m having a question. Why the same song does sound louder on Apple Music? I’ve just tested two tracks – Blackout by Garbage and The Cure by Lady Gaga using the same headphones. And songs on Apple Music louder. I set my Spotify settings ...
Visitor
Hello, guys. I’m having a question. Why the same song does sound louder on Apple Music? I’ve just tested two tracks – Blackout by Garbage and The Cure by Lady Gaga using the same headphones. And song...
twerpuser
Casual Listener
179877 Views
14 replies
3 likes
dear community, i have about 1000 songs downloaded on my iphone 8...when playing them randomly, sometimes some songs don't start automatically....in summary, either from all songs or from my play-list, i can play 3-4-10 songs with no problem...then s...
Casual Listener
dear community, i have about 1000 songs downloaded on my iphone 8...when playing them randomly, sometimes some songs don't start automatically....in summary, either from all songs or from my play-lis...
marianigiorgio
Casual Listener
934 Views
4 replies
0 likes
I don't have anymore the Running part ("Genre et ambiance" in French) wich allow to choose the BPM you want. Did Spotify change something on Spotify Running ?
Newbie
I don't have anymore the Running part ("Genre et ambiance" in French) wich allow to choose the BPM you want. Did Spotify change something on Spotify Running ?
user-removed
Not applicable
817 Views
4 replies
0 likes
Hello guys, i was wondering why my premium not active yet and why i didn’t get any email for my payment?i transfer payment via bank transfer Thanks
Newbie
Hello guys, i was wondering why my premium not active yet and why i didn’t get any email for my payment? i transfer payment via bank transfer Thanks
user-removed
Not applicable
435 Views
1 replies
0 likes
On my iPhone 6s with iOS 11 this app consumer too much battery and this is very terrible. I want to keep Spotify but is very difficult with this problem, please fix it
Music Fan
On my iPhone 6s with iOS 11 this app consumer too much battery and this is very terrible. I want to keep Spotify but is very difficult with this problem, please fix it
timkaren6
Newbie
1203 Views
3 replies
2 likes
Why is Spotify stops running after a french ad was played ? I'm using an Ipad 2 and what it does is close the Spotify screen and return the ipad to the main screen and then I have to click on the Spotify icon again and press the play button. I've tri...
Newbie
Why is Spotify stops running after a french ad was played ? I'm using an Ipad 2 and what it does is close the Spotify screen and return the ipad to the main screen and then I have to click on the Spo...
380 Views
0 replies
0 likes
I registered 30 trial and it deducts rm4 from my acc. why
Casual Listener
I registered 30 trial and it deducts rm4 from my acc. why
Maxim
Spotify Star
622 Views
3 replies
0 likes
So I have a playlist with probably about 300 songs on it currently. It’s only playing about 100 of them, and they seem to be songs that I either have downloaded in my library or frequently listen to outside of the playlist. I want to shuffle the whol...
Newbie
So I have a playlist with probably about 300 songs on it currently. It’s only playing about 100 of them, and they seem to be songs that I either have downloaded in my library or frequently listen to ...
soundster
Music Fan
895 Views
2 replies
0 likes
how to pay for spotify premium ?
Yesterday my music started playing slightly faster which makes everything unlistenable. Does anyone else have this issue? I’ve been a premium member for several years and this is the first issue I’ve had. Disappointed there isn’t a customer support. ...
Visitor
Yesterday my music started playing slightly faster which makes everything unlistenable. Does anyone else have this issue? I’ve been a premium member for several years and this is the first issue I’ve...
soundster
Music Fan
16747 Views
2 replies
1 likes
Ciao a tutti. Ho importato la musica dal mio iPhone a Spotify. C’e un modo adesso per rimuoverla oltre al doverle eliminare una alla volta? Sono parecchi brani ma non c’e la dicitura Seleziona tutto. Grazie
Casual Listener
Ciao a tutti. Ho importato la musica dal mio iPhone a Spotify. C’e un modo adesso per rimuoverla oltre al doverle eliminare una alla volta? Sono parecchi brani ma non c’e la dicitura Seleziona...
373 Views
0 replies
1 likes
Hello All. All my downlaods are gone and even the line that says "Downloads" on the app has dissapeared! I have double checked and have not downloaded music to more than 3 devices. On my iphone not only has all the offline music dissapered but even a...
Newbie
Hello All. All my downlaods are gone and even the line that says "Downloads" on the app has dissapeared! I have double checked and have not downloaded music to more than 3 devices. On my ...
Lorenzo_NGG
Roadie
1080 Views
3 replies
0 likes
Are the like and dislike buttons coming to iOS?
Music Fan
Are the like and dislike buttons coming to iOS?
user-removed
Not applicable
600 Views
1 replies
0 likes
How do I make a playlist public? I’ve tried everything and it’s just not happening. It doesn’t even have an option to make it public when I push on the top right corner...
Newbie
How do I make a playlist public? I’ve tried everything and it’s just not happening. It doesn’t even have an option to make it public when I push on the top right corner...
phan_times
Community Legend
10806 Views
1 replies
0 likes
Hi, So I've been using Spotify for just over a year, and I've been able to skip as much as I like, using my iPad mini 3, without premium. Today, I go to go through my weekly discoveries playlist, and it won't let me skip ANYTHING. The skip button was...
Casual Listener
Hi, So I've been using Spotify for just over a year, and I've been able to skip as much as I like, using my iPad mini 3, without premium. Today, I go to go through my weekly discoveries play...
Vanessa221
Newbie
36475 Views
16 replies
1 likes
Does anybody know how to add all playlist songs to my songs on iOS app? It’s so annoying to add them one by one. Thank you.
Newbie
Does anybody know how to add all playlist songs to my songs on iOS app? It’s so annoying to add them one by one. Thank you.
Bethany_Dawn
Community Legend
554 Views
1 replies
1 likes
Hi, I would like to ask if the team of developers could improve the documents and date management on the App.I'll explain : The application uses a lot of space for nothing and it's also impossible to clear the songs we choosed to download one day and...
Newbie
Hi, I would like to ask if the team of developers could improve the documents and date management on the App. I'll explain : The application uses a lot of space for nothing and it...
499 Views
0 replies
1 likes
Hola qué tal , querías saber si me podían ayudar , yo tengo mi cuenta premium Spotify , yo pongo a descargar las canciones y luego salgo de la aplicación las dejo en segundo plano pero no se descargan , yo tengo a la aplicación y se empiezan a descar...
Newbie
Hola qué tal , querías saber si me podían ayudar , yo tengo mi cuenta premium Spotify , yo pongo a descargar las canciones y luego salgo de la aplicación las dejo en segundo plano pero no se descarga...
yusefsadik
Newbie
6656 Views
8 replies
4 likes
Spotify help desk told me I could only have 3333 songs downloaded on a total of 3 devices for a total of 9999. I have a Premium subscription. I have both an Ipad mini and a Samsung android tablet (with 64 Gb mini SD - had hoped to get all my music on...
Newbie
Spotify help desk told me I could only have 3333 songs downloaded on a total of 3 devices for a total of 9999. I have a Premium subscription. I have both an Ipad mini and a Samsung android tablet (wi...
MattSuda
Spotify Star
828 Views
1 replies
0 likes
I have to keep my iPhone screen active to be able to listen to my music, when the screen goes black the music stops. What should I do?
Newbie
I have to keep my iPhone screen active to be able to listen to my music, when the screen goes black the music stops. What should I do?
Chrissiefox1
Casual Listener
352334 Views
35 replies
8 likes