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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44000 Views

44 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109526 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1673 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302048 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128008 Views

19 replies

38 likes

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  • 19 replies
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Love and dislike buttons in Daily mix disappeared after going preimium

when i used the free spotify, in the Daily mix, there were 2 buttons for love and dislike. I then upgraded to premium and those button are now gone (they were replaced with the repeat and shuffle buttons) and i still want to "help" spotify understand...

Visitor

when i used the free spotify, in the Daily mix, there were 2 buttons for love and dislike. I then upgraded to premium and those button are now gone (they were replaced with the repeat and shuffle but...

user-removed

Not applicable

833 Views

1 replies

0 likes

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  • 1 replies
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Solved!! How can I delete a song from playlist?

When I changed my spotify to premium I cant no longer delete a song from my own playlists! There simly isin't a " button" for it anymore??!!

Newbie

When I changed my spotify to premium I cant no longer delete a song from my own playlists! There simly isin't a " button" for it anymore??!!

islaylass

Casual Listener

4499 Views

4 replies

0 likes

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  • 4 replies
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device broadcast status

is this still a thing?

Newbie

is this still a thing?

Jonatanfolke

Casual Listener

5460 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Song stuck as saved

I keep trying to delete a song from my saved, specifically 'Somebody's watching me' and it just doesn't delete from my saved songs. I click the (x) to delete it from my library, but every time I come back, it's still there. It's stuck and I don't kno...

Newbie

I keep trying to delete a song from my saved, specifically 'Somebody's watching me' and it just doesn't delete from my saved songs.  I click the (x) to delete it from my library, but every time ...

560 Views

0 replies

0 likes

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Every button including shuffle play gives me "You have discovered a premium feature"

Hello all, I've been having a problem since three days now, and can't find an answer.Every time I try to play a song, playlist, album or anything, I get the "You have discovered a premium feature" message, even while hitting "Shuffle play" which mean...

Casual Listener

Hello all,   I've been having a problem since three days now, and can't find an answer. Every time I try to play a song, playlist, album or anything, I get the "You have discovered a premium ...

Arnoer

Casual Listener

1094 Views

1 replies

0 likes

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Songs play for about five seconds, then stop

I have a premium account and I’ve been having this issue for a while. I try to play any song, and it will pause about five seconds in. I close the app and try to restart but the problem persists.Just a couple notes for troubleshooting:1) I tried a re...

Newbie

I have a premium account and I’ve been having this issue for a while. I try to play any song, and it will pause about five seconds in. I close the app and try to restart but the problem persists. Ju...

388 Views

0 replies

1 likes

  • 388 Views
  • 0 replies
  • 1 likes

Battery Drain

I have an iPhone 4S, and the Spotify app has been using 28-32% of my battery consistently, and I listened to music for 10 minutes (that only shaved off 1%) but still. I have a screenshot of my battery usage if need be. This is all happening in the ba...

Newbie

I have an iPhone 4S, and the Spotify app has been using 28-32% of my battery consistently, and I listened to music for 10 minutes (that only shaved off 1%) but still. I have a screenshot of my batter...

616 Views

0 replies

0 likes

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Is not appearing my next song, neither playing now

Since that I made a download on my iPhone 8 Plus my next and actual song is not showing to me, so I cannot see what is the next song. I already update and reinstalled, but nothing changes. Below you can see the Screenshot of my problem.

Newbie

Since that I made a download on my iPhone 8 Plus my next and actual song is not showing to me, so I cannot see what is the next song. I already update and reinstalled, but nothing changes. Below you ...

388 Views

0 replies

1 likes

  • 388 Views
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  • 1 likes

Why isn't there a simple "DOWNLOADS" folder on Spotify?

I used to be able to see a folder (?) listing of all the albums/songs I had downloaded on my phone but that no longer exists? Now I have to go searching through albums/songs and look for the green indicator? Why oh why can't they just be in one place...

Regular

I used to be able to see a folder (?) listing of all the albums/songs I had downloaded on my phone but that no longer exists?  Now I have to go searching through albums/songs and look for the gr...

zeddog1493

Regular

1030 Views

4 replies

0 likes

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  • 4 replies
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iPhone App malfunction

Hi all,About a week ago the Spotify app made me login every time I opened the app, it never used to do that. Once I was in, all of my downloads that I was able to listen to offline were no longer download (this happened on my IPad as well). I message...

Newbie

Hi all, About a week ago the Spotify app made me login every time I opened the app, it never used to do that.  Once I was in, all of my downloads that I was able to listen to offline were no lo...

Ashleymarie014

Newbie

663 Views

1 replies

0 likes

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Playing music

When I go to play music with the new 8.4.43.908 update and I go to turn off my phone woke I would and put it in my pocket when my phone hits its 10 second mark it locks and I now can’t play music like I use to

Newbie

When I go to play music with the new 8.4.43.908 update and I go to turn off my phone woke I would and put it in my pocket when my phone hits its 10 second mark it locks and I now can’t play music lik...

454 Views

0 replies

0 likes

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Downloaded Playlists Disapear

Have had a premium account for a little over two years. Currently running on an iPhone 7 with IOS 11.2.6 (latest release). I can download playlists and play them offline, but about every two weeks they disapear. Checking the library all the playlists...

Visitor

Have had a premium account for a little over two years. Currently running on an iPhone 7 with IOS 11.2.6 (latest release). I can download playlists and play them offline, but about every two weeks th...

476 Views

0 replies

0 likes

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Solved!! Missing volume control in iOS - way to long

Spotify community, in relation to the Apple's iOS music app and various other players the is a very long way to go bevore you get to the volume control. Certainly the iOS device has hardware buttons but for the daily it takes just to long or is in my...

Newbie

Spotify community, in relation to the Apple's iOS music app and various other players the is a very long way to go bevore you get to the volume control. Certainly the iOS device has hardware butt...

Kobi11

Newbie

14911 Views

13 replies

1 likes

  • 14911 Views
  • 13 replies
  • 1 likes

Superuser Contribution Download button missing

Hi,I have Spotify Premium on an Iphone and I have activated the download function.However, when I select an artist in my library, the download butto is missing.Thanks for your help

Newbie

Hi, I have Spotify Premium on an Iphone and I have activated the download function. However, when I select an artist in my library, the download butto is missing. Thanks for your help

JJ153

Casual Listener

3502 Views

7 replies

1 likes

  • 3502 Views
  • 7 replies
  • 1 likes

Unplayable Songs (Local Files) Not Downloading on iPhone Playlist

Hi All, I have a playlist of about 1,200 songs on my Macbook Pro. About 300-400 of the songs on the playlist are "local files". When I play the playlist on my laptop, they all available and play fine. I am trying to sync this playlist with my new iPh...

Casual Listener

Hi All,   I have a playlist of about 1,200 songs on my Macbook Pro. About 300-400 of the songs on the playlist are "local files". When I play the playlist on my laptop, they all available and ...

nojank

Casual Listener

992 Views

1 replies

0 likes

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  • 1 replies
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I'm trying to find this weird music video

It a really cool creative music video and this girls are rolling pencils on desks and the main singer has like a short green wig on at one point...

Newbie

It a really cool creative music video and this girls are rolling pencils on desks and the main singer has like a short green wig on at one point...

456 Views

0 replies

0 likes

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FB Messenger sharing issue

So I keep getting this error “Not possible to share for an unknown reason. Try again at another time” whenever I try to share a song from the Spotify into a friend’s inbox via messenger app. What’s going on?

Newbie

So I keep getting this error “Not possible to share for an unknown reason. Try again at another time” whenever I try to share a song from the Spotify into a friend’s inbox via messenger app. What’s g...

wgoodman150

Newbie

1072 Views

1 replies

0 likes

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  • 1 replies
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Spotify automatically starts playing thru Bluetooth in my truck even when the app is closed

Just recently spotify starts automatically playing when my phone hooks up to the Bluetooth in my truck. Even when the app is closed on my phone. I am using an iPhone 6+ and I need to stop this or I will delete the app!

Casual Listener

Just recently spotify starts automatically playing when my phone hooks up to the Bluetooth in my truck. Even when the app is closed on my phone. I am using an iPhone 6+ and I need to stop this or I w...

Kajowe

Newbie

51783 Views

5 replies

9 likes

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  • 5 replies
  • 9 likes

How can I view a history?

Can I view some kind o history on Spotify? I want to know the day that I saved and downloaded some albums, and I can’t remember it... so, is there a way to view the dates of my activities? Thank you!

Casual Listener

Can I view some kind o history on Spotify?   I want to know the day that I saved and downloaded some albums, and I can’t remember it... so, is there a way to view the dates of my activities? T...

claricelee

Regular

789 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify doesn't find internet connection after switching network from wifi to mobile

Dear all,since some days (maybe last update?) I have the problem that when I leave my home (Wifi) and go into my car and connect my iPhone with CarPlay (or only bluetooth... doesn't matter) Spotify shows "Spotify offline". But I have good LTE signal ...

Music Fan

Dear all, since some days (maybe last update?) I have the problem that when I leave my home (Wifi) and go into my car and connect my iPhone with CarPlay (or only bluetooth... doesn't matter) Spotify...

667 Views

0 replies

0 likes

  • 667 Views
  • 0 replies
  • 0 likes