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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

245333 Views

56 replies

13 likes

  • 245333 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

161211 Views

507 replies

108 likes

  • 161211 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

109289 Views

19 replies

38 likes

  • 109289 Views
  • 19 replies
  • 38 likes

Playlists un-downloading

Anyone else having problems with Spotify un-downloading offline playlists that are downloaded? How do I fix this?

Newbie

Anyone else having problems with Spotify un-downloading offline playlists that are downloaded? How do I fix this?

JadeRiver

Music Fan

477 Views

1 replies

1 likes

  • 477 Views
  • 1 replies
  • 1 likes

Shuffle Not Working When Connected to my 2015 Mazda CX-5

I have recently noticed that when I am connected to my vehicle via bluetooth, spotify rufuses to shuffle my library. This issue has only recently started happening as I was previously able to shuffle my library while connected to my car.

Casual Listener

I have recently noticed that when I am connected to my vehicle via bluetooth, spotify rufuses to shuffle my library.  This issue has only recently started happening as I was previously able to s...

Bethany_Dawn

Community Legend

2728 Views

5 replies

1 likes

  • 2728 Views
  • 5 replies
  • 1 likes

Downloaded filter not working correctly

Been talking to two Spotify support agents for like three hours with zero solution. When I click on Artists under Your Library, apply the Downloaded filter, then click on an artist’s name, all songs that I have saved show up instead of only the downl...

Newbie

Been talking to two Spotify support agents for like three hours with zero solution.   When I click on Artists under Your Library, apply the Downloaded filter, then click on an artist’s name, a...

627 Views

0 replies

1 likes

  • 627 Views
  • 0 replies
  • 1 likes

Followed Artists do not stay followed

Hi, i have this problem on iOS and also Desktop, but since i use iOS more i have posted it here.I have a large list of followed artists, but not all artists I follow remain as followed artists. A large number of artists i have followed no longer show...

Casual Listener

Hi, i have this problem on iOS and also Desktop, but since i use iOS more i have posted it here. I have a large list of followed artists, but not all artists I follow remain as followed artists. A l...

407 Views

0 replies

1 likes

  • 407 Views
  • 0 replies
  • 1 likes

Can’t login because of location

When I connect using my FB account, Spotify gives me the following error: “Login failedYou can only use Spotify abroad for 14 days.” The problem is I I’ve abroad, it’s been the case for the past 3 years. My FB account is in US, my phone is in US, etc...

Newbie

When I connect using my FB account, Spotify gives me the following error:  “Login failed You can only use Spotify abroad for 14 days.”   The problem is I I’ve abroad, it’s been the...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Unable to connect to Spotify over WiFi

HiI recently purchased a new iPhone 8 64GB. I've been a Spotify premium user for a while now, mostly via my mobile provider's packaging of plans, but for some reason I cannot get music or even connect to spotify if I am using WiFi on this phone. My i...

Newbie

Hi I recently purchased a new iPhone 8 64GB. I've been a Spotify premium user for a while now, mostly via my mobile provider's packaging of plans, but for some reason I cannot get music or even conn...

540 Views

0 replies

2 likes

  • 540 Views
  • 0 replies
  • 2 likes

Superuser Contribution running time of playlist

On my Mac I can see the minutes of each song (on the far right) but on my IPhone I can't see it which is a problem when teaching fitness classes. I want to see the total length of time for a playlist and each song.

Newbie

On my Mac I can see the minutes of each song (on the far right) but on my IPhone I can't see it which is a problem when teaching fitness classes. I want to see the total length of time for a playlist...

Jack

Roadie

10150 Views

1 replies

0 likes

  • 10150 Views
  • 1 replies
  • 0 likes

the music stops by itself

the music stops by itself, I have a iPhone 7

Newbie

the music stops by itself, I have a iPhone 7

catleigh529

Casual Listener

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Solved!! Shuffle Play on iPhone

Does anyone know why, when I shuffle play on my phone, it throws in lots of other songs from other albums (like the radio function) but when I play on my computer it just shuffles the songs from the album I'm listening to, as intended? It's super ann...

Casual Listener

Does anyone know why, when I shuffle play on my phone, it throws in lots of other songs from other albums (like the radio function) but when I play on my computer it just shuffles the songs from the ...

ejohns42

Casual Listener

1973 Views

6 replies

0 likes

iphone
Shuffle play
  • 1973 Views
  • 6 replies
  • 0 likes

Time stamp while playing

Hello,Everytime I update my phone, the time indicator starts disappearing after playing for a few seconds and I have to tap the screen to bring it back on, then it disappears again. I am a fitness instructor and we rely on time lapsed and remaining t...

Newbie

Hello, Everytime I update my phone, the time indicator starts disappearing after playing for a few seconds and I have to tap the screen to bring it back on, then it disappears again. I am a fitness ...

468 Views

0 replies

1 likes

  • 468 Views
  • 0 replies
  • 1 likes

Solved!! Font size on iphone 5s

Hi there! I've just started to use Spotify, and I came across a little bit of an annoying problem. I've read that you've recently increased the font size in the phone app, because it was too small on larger phone screens. But as I've got an Iphone 5s...

Casual Listener

Hi there!  I've just started to use Spotify, and I came across a little bit of an annoying problem. I've read that you've recently increased the font size in the phone app, because it was too s...

gergoviki

Casual Listener

2387 Views

2 replies

0 likes

  • 2387 Views
  • 2 replies
  • 0 likes

Notifications and pausing

I will be driving and using my aux chord and I will get a text or Snapchat and my music will pause. I will play my music again and I will get another notification, pauses. It’s not only when I’m driving it’s whenever Spotify is open. I have tried put...

Newbie

I will be driving and using my aux chord and I will get a text or Snapchat and my music will pause. I  will play my music again and I will get another notification, pauses. It’s not only when I’...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

iPhone 7 becomes very hot while playing Spotify

I have an iPhone 7 with the newest version of ios11 and the last version of your app. My phone always becomes very hot while playing music via Spotify Connect. I already tried to delete and reinstall the app but I still have the same problem. At the ...

Casual Listener

I have an iPhone 7 with the newest version of ios11 and the last version of your app. My phone always becomes very hot while playing music via Spotify Connect. I already tried to delete and reinstall...

543 Views

0 replies

3 likes

  • 543 Views
  • 0 replies
  • 3 likes

Constantly skipping, pausing, and starting for no reason!

Spotify keeps stopping, starting, scrubbing, and playing for no reason! I’ll be playing something, and then it’ll skip or pause-and it won’t atop until I restart the app. It usually then continues, and sometimes even does it if I’ve closed the app. I...

Newbie

Spotify keeps stopping, starting, scrubbing, and playing for no reason! I’ll be playing something, and then it’ll skip or pause-and it won’t atop until I restart the app. It usually then continues, a...

632 Views

0 replies

0 likes

  • 632 Views
  • 0 replies
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Replacing an album that has been removed from spotify

Hi, One of my favorite albums, The Suburbs by Arcade Fire has just disappeared from the service. I listen to this album about once a week so I'm really notcing the loss. I actually own the CD of this album, so is there any way I can get the CD copy o...

Casual Listener

Hi,   One of my favorite albums, The Suburbs by Arcade Fire has just disappeared from the service. I listen to this album about once a week so I'm really notcing the loss.   I actually ...

user-removed

Not applicable

781 Views

3 replies

0 likes

  • 781 Views
  • 3 replies
  • 0 likes

Better iOS EQ

Hi Spotify, I have been using premium for almost a year now and I never want to be without it again.Unfortunately, you‘re making my life sad. I happen to own very good over ear headphones. I was listening on Android until recently, using the Equalize...

Casual Listener

Hi Spotify,   I have been using premium for almost a year now and I never want to be without it again. Unfortunately, you‘re making my life sad. I happen to own very good over ear headphones....

Mangwe

Newbie

6632 Views

3 replies

5 likes

  • 6632 Views
  • 3 replies
  • 5 likes

Local files disappearing from playlists on mobile device?

So as of this morning, all of my local files were perfectly downloaded in my playlist on my phone. Somewhere between then and now, they have completely disappeared from the playlist. I added a few more local files in the playlist, but now none of the...

Newbie

So as of this morning, all of my local files were perfectly downloaded in my playlist on my phone. Somewhere between then and now, they have completely disappeared from the playlist. I added a few mo...

686 Views

0 replies

2 likes

  • 686 Views
  • 0 replies
  • 2 likes

Lost playlist

I have been using Spotify free for years.Some days ago I upgraded to Premium and now my music is gone.What has happend?I did not delete my self.

Newbie

I have been using Spotify free for years. Some days ago I upgraded to Premium and now my music is gone. What has happend? I did not delete my self.  

PhantomDiesel

Roadie

551 Views

1 replies

0 likes

lost playlist
  • 551 Views
  • 1 replies
  • 0 likes