Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237830 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Moderator
119062 Views
117 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447487 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305577 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Why there is no Radio on the IOS app but there is on the MacOS desktop app?I have a premium account.
Why there is no Radio on the IOS app but there is on the MacOS desktop app? I have a premium account.
Not applicable
1108 Views
1 replies
1 likes
Just got a JVC radio for my truck and Spotify won’t let me pick any song I want it just shows the Spotify emblem. I can shuffle from the radio but can’t use app on my phone while it playing on the radio
Just got a JVC radio for my truck and Spotify won’t let me pick any song I want it just shows the Spotify emblem. I can shuffle from the radio but can’t use app on my phone while it playing on the ra...
Casual Listener
1743 Views
2 replies
1 likes
This summer I tried Spotify running and was able to select an option that picked tracks that matched my BPM based on my Library. It was great. I was going to get back into Spotify Running today and can't find that option. Has it been eliminated (oooo...
This summer I tried Spotify running and was able to select an option that picked tracks that matched my BPM based on my Library. It was great. I was going to get back into Spotify Running to...
Casual Listener
45886 Views
20 replies
1 likes
So frustrated. The app keeps freezing on my iphone, IOS 11. Have reinstalled a number of times but still happening. Only solution so far is to close the app and reopen at leat 3 times before it unfreezes. Anybody else having this issue? Any solutions...
So frustrated. The app keeps freezing on my iphone, IOS 11. Have reinstalled a number of times but still happening. Only solution so far is to close the app and reopen at leat 3 times bef...
Newbie
3175 Views
1 replies
8 likes
Hi Community! I've been using Spotify Premium for years now. I used to listen to it in my cars through bluetooth. Since I now have a new Volkswagen with Carplay, i stopped using BT. I'm not entirely satisfied with the Spotify Carplay app: sound volum...
Hi Community! I've been using Spotify Premium for years now. I used to listen to it in my cars through bluetooth. Since I now have a new Volkswagen with Carplay, i stopped ...
Casual Listener
47191 Views
13 replies
3 likes
If i dont renewal my premium Sub the offline music will be available next time i become premium again?
If i dont renewal my premium Sub the offline music will be available next time i become premium again?
Community Legend
735 Views
1 replies
0 likes
Recently moved some albums from my local files to my spotify account. However, after adding the album art, I noticed that it did not appear on my Iphone 6. Instead, I see a gray music note. Any solutions to this?
Recently moved some albums from my local files to my spotify account. However, after adding the album art, I noticed that it did not appear on my Iphone 6. Instead, I see a gray music note. Any solut...
Composer
3372 Views
1 replies
0 likes
Hi, I've got premium now, and I imported my itunes playlists onto the mac app no problem, but when I log in on my phone, the music in my playlists (imported from itunes) doesn't show up. It just shows up as a bunch of empty playlists. It works fine o...
Hi, I've got premium now, and I imported my itunes playlists onto the mac app no problem, but when I log in on my phone, the music in my playlists (imported from itunes) doesn't show up. It ...
Newbie
1561 Views
1 replies
1 likes
Good day: I've tried to search for this on the board, but I couldn't find it. If this has been asked before, please forgive me. I am curious about the "Repeat One" functionality for the Spotify iOS app, compared to the desktop versions. Let's say I'm...
Good day: I've tried to search for this on the board, but I couldn't find it. If this has been asked before, please forgive me. I am curious about the "Repeat One" functionality for t...
Newbie
245325 Views
15 replies
7 likes
I've been using Spotify since the Fall of 2012 and have loved it. I used to use the app on my iPhone 4 and everything worked great.... until I recently upgraded to an iPhone 5. My iPhone 5 isn't showing up in the Devices section on my Desktop app and...
I've been using Spotify since the Fall of 2012 and have loved it. I used to use the app on my iPhone 4 and everything worked great.... until I recently upgraded to an iPhone 5. My iPhone 5 isn't show...
Newbie
124749 Views
12 replies
0 likes
The back button and ellipse buttons that usually appear in the upper left and right corners of album view mysteriously disappear. They seem to reappear when I close and re-open the app, only to disappear again after one viewing. I’m on iOS 11.2.6 for...
The back button and ellipse buttons that usually appear in the upper left and right corners of album view mysteriously disappear. They seem to reappear when I close and re-open the app, only to disap...
Composer
814 Views
1 replies
0 likes
Discover > 'Top Recommendations' doesn't update during couple weeks.What I have to do?iPhone 7 PlusiOS 11.2.5Spotify version 8.4.40
Discover > 'Top Recommendations' doesn't update during couple weeks. What I have to do? iPhone 7 Plus iOS 11.2.5 Spotify version 8.4.40
Composer
834 Views
1 replies
1 likes
i cast from my iphone to receiver at home. as of one week ago when a call comes in the music stops. it was always possible to talk on phone and listen to spotify premium at the same time. anyone know?
i cast from my iphone to receiver at home. as of one week ago when a call comes in the music stops. it was always possible to talk on phone and listen to spotify premium at the same time. anyon...
Composer
778 Views
1 replies
0 likes
I'm encountering what seems to be a bug with the iOS Spotify app. I have only one playlist that I have downloaded for offline use with about 110 songs. I've gone through several repetitions of the following. 1. Spotify says it won't download any more...
I'm encountering what seems to be a bug with the iOS Spotify app. I have only one playlist that I have downloaded for offline use with about 110 songs. I've gone through several repetitions of the fo...
Regular
1728 Views
1 replies
0 likes
Hello!Please bring back “your running mix”.The other playlists for training on Spotify are terrible with music that doesn’t motivate you at all.The music is really boring to listen to and you can’t adjust the running/walking tempo during exercise.”Yo...
Hello! Please bring back “your running mix”.The other playlists for training on Spotify are terrible with music that doesn’t motivate you at all.The music is really boring to listen to and you can’t...
Casual Listener
1609 Views
1 replies
8 likes
I recently changed my phone provider, with whom I also had spotify premium with. When I cancelled my phone subscription, I had to register once again with spotify. When I did this, my playlists or music is no longer available. How can I get this back...
I recently changed my phone provider, with whom I also had spotify premium with. When I cancelled my phone subscription, I had to register once again with spotify. When I did this, my pla...
Composer
558 Views
1 replies
0 likes
Hello there, thanks for reading my question. I wasn’t sure what category or community to put this in as it doesn’t seem to fit any of them well... but I just am curious how the thumbs up/down data works compared to Pandora (as I was previously a Pand...
Hello there, thanks for reading my question. I wasn’t sure what category or community to put this in as it doesn’t seem to fit any of them well... but I just am curious how the thumbs up/down data wo...
Composer
2319 Views
1 replies
0 likes
This is all I get when trying to do a search in Spotify on my iOS device. It's been like this for a couple weeks now. I've tried logging out and back in (logging in both traditionally and via Facebook). I've also attempted removing the app and reinst...
This is all I get when trying to do a search in Spotify on my iOS device. It's been like this for a couple weeks now. I've tried logging out and back in (logging in both traditionally and via Faceboo...
Newbie
105220 Views
29 replies
2 likes
I have an iPhone X. Spotify app lists all playlists alphabetically. I’d like to sort by most recent? How do I make this change?
I have an iPhone X. Spotify app lists all playlists alphabetically. I’d like to sort by most recent? How do I make this change?
Composer
930 Views
1 replies
0 likes
Hi, I'd like to know how to turn off spotify connect, it is not a function I like to have turn on automatically when it detects other devices in the network.Many thanks
Hi, I'd like to know how to turn off spotify connect, it is not a function I like to have turn on automatically when it detects other devices in the network. Many thanks
Newbie
45387 Views
92 replies
20 likes
