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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232802 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114384 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2331 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304025 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129714 Views

19 replies

38 likes

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  • 19 replies
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Songs play for about five seconds, then stop

I have a premium account and I’ve been having this issue for a while. I try to play any song, and it will pause about five seconds in. I close the app and try to restart but the problem persists.Just a couple notes for troubleshooting:1) I tried a re...

Newbie

I have a premium account and I’ve been having this issue for a while. I try to play any song, and it will pause about five seconds in. I close the app and try to restart but the problem persists. Ju...

395 Views

0 replies

1 likes

  • 395 Views
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  • 1 likes

Battery Drain

I have an iPhone 4S, and the Spotify app has been using 28-32% of my battery consistently, and I listened to music for 10 minutes (that only shaved off 1%) but still. I have a screenshot of my battery usage if need be. This is all happening in the ba...

Newbie

I have an iPhone 4S, and the Spotify app has been using 28-32% of my battery consistently, and I listened to music for 10 minutes (that only shaved off 1%) but still. I have a screenshot of my batter...

620 Views

0 replies

0 likes

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Is not appearing my next song, neither playing now

Since that I made a download on my iPhone 8 Plus my next and actual song is not showing to me, so I cannot see what is the next song. I already update and reinstalled, but nothing changes. Below you can see the Screenshot of my problem.

Newbie

Since that I made a download on my iPhone 8 Plus my next and actual song is not showing to me, so I cannot see what is the next song. I already update and reinstalled, but nothing changes. Below you ...

391 Views

0 replies

1 likes

  • 391 Views
  • 0 replies
  • 1 likes

Why isn't there a simple "DOWNLOADS" folder on Spotify?

I used to be able to see a folder (?) listing of all the albums/songs I had downloaded on my phone but that no longer exists? Now I have to go searching through albums/songs and look for the green indicator? Why oh why can't they just be in one place...

Regular

I used to be able to see a folder (?) listing of all the albums/songs I had downloaded on my phone but that no longer exists?  Now I have to go searching through albums/songs and look for the gr...

zeddog1493

Regular

1042 Views

4 replies

0 likes

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  • 4 replies
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iPhone App malfunction

Hi all,About a week ago the Spotify app made me login every time I opened the app, it never used to do that. Once I was in, all of my downloads that I was able to listen to offline were no longer download (this happened on my IPad as well). I message...

Newbie

Hi all, About a week ago the Spotify app made me login every time I opened the app, it never used to do that.  Once I was in, all of my downloads that I was able to listen to offline were no lo...

Ashleymarie014

Newbie

671 Views

1 replies

0 likes

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Playing music

When I go to play music with the new 8.4.43.908 update and I go to turn off my phone woke I would and put it in my pocket when my phone hits its 10 second mark it locks and I now can’t play music like I use to

Newbie

When I go to play music with the new 8.4.43.908 update and I go to turn off my phone woke I would and put it in my pocket when my phone hits its 10 second mark it locks and I now can’t play music lik...

463 Views

0 replies

0 likes

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Downloaded Playlists Disapear

Have had a premium account for a little over two years. Currently running on an iPhone 7 with IOS 11.2.6 (latest release). I can download playlists and play them offline, but about every two weeks they disapear. Checking the library all the playlists...

Visitor

Have had a premium account for a little over two years. Currently running on an iPhone 7 with IOS 11.2.6 (latest release). I can download playlists and play them offline, but about every two weeks th...

482 Views

0 replies

0 likes

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Solved!! Missing volume control in iOS - way to long

Spotify community, in relation to the Apple's iOS music app and various other players the is a very long way to go bevore you get to the volume control. Certainly the iOS device has hardware buttons but for the daily it takes just to long or is in my...

Newbie

Spotify community, in relation to the Apple's iOS music app and various other players the is a very long way to go bevore you get to the volume control. Certainly the iOS device has hardware butt...

Kobi11

Newbie

14945 Views

13 replies

1 likes

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  • 13 replies
  • 1 likes

Superuser Contribution Download button missing

Hi,I have Spotify Premium on an Iphone and I have activated the download function.However, when I select an artist in my library, the download butto is missing.Thanks for your help

Newbie

Hi, I have Spotify Premium on an Iphone and I have activated the download function. However, when I select an artist in my library, the download butto is missing. Thanks for your help

JJ153

Casual Listener

3557 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Unplayable Songs (Local Files) Not Downloading on iPhone Playlist

Hi All, I have a playlist of about 1,200 songs on my Macbook Pro. About 300-400 of the songs on the playlist are "local files". When I play the playlist on my laptop, they all available and play fine. I am trying to sync this playlist with my new iPh...

Casual Listener

Hi All,   I have a playlist of about 1,200 songs on my Macbook Pro. About 300-400 of the songs on the playlist are "local files". When I play the playlist on my laptop, they all available and ...

nojank

Casual Listener

1002 Views

1 replies

0 likes

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  • 1 replies
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I'm trying to find this weird music video

It a really cool creative music video and this girls are rolling pencils on desks and the main singer has like a short green wig on at one point...

Newbie

It a really cool creative music video and this girls are rolling pencils on desks and the main singer has like a short green wig on at one point...

460 Views

0 replies

0 likes

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FB Messenger sharing issue

So I keep getting this error “Not possible to share for an unknown reason. Try again at another time” whenever I try to share a song from the Spotify into a friend’s inbox via messenger app. What’s going on?

Newbie

So I keep getting this error “Not possible to share for an unknown reason. Try again at another time” whenever I try to share a song from the Spotify into a friend’s inbox via messenger app. What’s g...

wgoodman150

Newbie

1078 Views

1 replies

0 likes

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Spotify automatically starts playing thru Bluetooth in my truck even when the app is closed

Just recently spotify starts automatically playing when my phone hooks up to the Bluetooth in my truck. Even when the app is closed on my phone. I am using an iPhone 6+ and I need to stop this or I will delete the app!

Casual Listener

Just recently spotify starts automatically playing when my phone hooks up to the Bluetooth in my truck. Even when the app is closed on my phone. I am using an iPhone 6+ and I need to stop this or I w...

Kajowe

Newbie

51874 Views

5 replies

9 likes

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  • 5 replies
  • 9 likes

How can I view a history?

Can I view some kind o history on Spotify? I want to know the day that I saved and downloaded some albums, and I can’t remember it... so, is there a way to view the dates of my activities? Thank you!

Casual Listener

Can I view some kind o history on Spotify?   I want to know the day that I saved and downloaded some albums, and I can’t remember it... so, is there a way to view the dates of my activities? T...

claricelee

Regular

790 Views

1 replies

0 likes

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  • 1 replies
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Spotify doesn't find internet connection after switching network from wifi to mobile

Dear all,since some days (maybe last update?) I have the problem that when I leave my home (Wifi) and go into my car and connect my iPhone with CarPlay (or only bluetooth... doesn't matter) Spotify shows "Spotify offline". But I have good LTE signal ...

Music Fan

Dear all, since some days (maybe last update?) I have the problem that when I leave my home (Wifi) and go into my car and connect my iPhone with CarPlay (or only bluetooth... doesn't matter) Spotify...

670 Views

0 replies

0 likes

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I dont have one music

Hello. Friday MHD ft Ninho have post a music. my friends have it on Spotify but not me! what to do ?

Newbie

Hello. Friday MHD ft Ninho have post a music. my friends have it on Spotify but not me! what to do ?

417 Views

0 replies

0 likes

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play music on Instagram stories

Hi, why has spotify stopped playing music in the background on instagram stories?

Newbie

Hi, why has spotify stopped playing music in the background on instagram stories?

1911 Views

0 replies

0 likes

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Problem on default volume level when using spotify connect on iOS devices with Naim Uniti Star

Hi I am using spotify connect on my iOS devices to communicate with Naim Uniti Star. I found that the volume level would be set as over 70% despite the volume level set at whatever level. I was stocked by the extremely loud sound volume and it really...

Casual Listener

Hi    I am using spotify connect on my iOS devices to communicate with Naim Uniti Star.  I found that the volume level would be set as over 70% despite the volume level set at whatev...

dordor

Casual Listener

1884 Views

5 replies

0 likes

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  • 5 replies
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Llocal files on computer not appearing on my iPhone

I am trying to listen to local filesthrough spotify on my iPhone, but it won't let me. Googling says I should so long as I have a premium account, which I do.

Newbie

I am trying to listen to local filesthrough spotify on my iPhone, but it won't let me. Googling says I should so long as I have a premium account, which I do.

473 Views

0 replies

0 likes

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Solved!! IMOVIE and SPOTIFY

Hello everybody, does anyone know how can I add to a iMovie creation a song taken from Spotify? I have a full account on Spotify, so I can download songs for offline use. Thank you. Fabrizio

Newbie

Hello everybody, does anyone know how can I add to a iMovie creation a song taken from Spotify? I have a full account on Spotify, so I can download songs for offline use. Thank you. Fabrizio

Hank22

Newbie

128507 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes