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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37101 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102567 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299106 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125794 Views

19 replies

38 likes

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Uploading a song from a playlist that is an advert

Are there any restrictions in uploading a short radio style advert as song/mp3 file and including it in a playlist?

Newbie

Are there any restrictions in uploading a short radio style advert as song/mp3 file and including it in a playlist?

379 Views

0 replies

0 likes

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Solved!! Can't log in after 14 days in foreign country

I have recently moved to the USA from Ireland and can now not log into my Spotify account as it says I am unable to do so in a foreign country after 14 days. I will be travelling between USA and Ireland and need to use my Spotify in both regions. How...

Newbie

I have recently moved to the USA from Ireland and can now not log into my Spotify account as it says I am unable to do so in a foreign country after 14 days.   I will be travelling between ...

Beto1818

Newbie

12766 Views

6 replies

0 likes

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  • 6 replies
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Spotify app crashing, no longer logging in through facebook and have no access to music

For some reason when I went to load Spotify up for music on my work commute today, it was logged out and the app continuously kept crashing. I use my iPhone 8+ with Apple car play in one of my cars, and use it also to stream to my Xbox/ps4. Up until ...

Newbie

For some reason when I went to load Spotify up for music on my work commute today, it was logged out and the app continuously kept crashing. I use my iPhone 8+ with Apple car play in one of my cars, ...

522 Views

0 replies

0 likes

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Solved!! Can't remote my iPad's sound intensity in Spotify from my iPhone

I can remote everything from my iPhone while i listening Spotify for pc but i can not remote Spotify for iPad. Its working with pause, stop or change the songs or playlist but cant change the sound intensity. And also if i pause a song for a little t...

Casual Listener

I can remote everything from my iPhone while i listening Spotify for pc but i can not remote Spotify for iPad. Its working with pause, stop or change the songs or playlist but cant change the sound i...

MattSuda

Spotify Star

3515 Views

3 replies

0 likes

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  • 3 replies
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No Longer able to shuffle music folders??

I thought it was a primuim problem, or an update with my phone/app (Updated my phone and app) but i used to be able to shuffle my music from any folder/Sub folder i created. am i missing something??

Newbie

I thought it was a primuim problem, or an update with my phone/app (Updated my phone and app) but i used to be able to shuffle my music from any folder/Sub folder i created. am i missing something??&...

user-removed

Not applicable

1195 Views

4 replies

2 likes

shuffle
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  • 2 likes

Downloading albums not selected for download

I have reinstalled the app a few times and always happens the same, it keeps downloading albums that I don’t have selected for download and then I end up reaching the limit and not having the ones I selected to download.This happens for some time, ev...

Newbie

I have reinstalled the app a few times and always happens the same, it keeps downloading albums that I don’t have selected for download and then I end up reaching the limit and not having the ones I ...

user-removed

Not applicable

535 Views

1 replies

0 likes

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70% de canciones en listas en gris

Hola,Migre a un nuevo iphone. Baje el app de iCloud. Al iniciar sesion pude notar que la mayoria de canciones estaba en gris y no se pueden reproducir. No es un tema de licencia porque puedo agregar las mismas canciones. He reinstalado el app pero el...

Newbie

Hola, Migre a un nuevo iphone. Baje el app de iCloud. Al iniciar sesion pude notar que la mayoria de canciones estaba en gris y no se pueden reproducir. No es un tema de licencia porque puedo agrega...

1340 Views

0 replies

3 likes

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Stations on PC App Bug

When I go to add MY playlist to make a station, it refuses to play or list any song I actually have in that station, but instead plays the genre and not the playlists! It also never does get to the actual playlist. I scrolled down, played the song, s...

Regular

When I go to add MY playlist to make a station, it refuses to play or list any song I actually have in that station, but instead plays the genre and not the playlists! It also never does get to the a...

523 Views

0 replies

0 likes

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Last song in queue not showing up

the last song in my queue won’t show up, i’ve tried deleting the app and logging in again and it won’t work. if anyone knows how to help it would be appreciated!

Newbie

the last song in my queue won’t show up, i’ve tried deleting the app and logging in again and it won’t work. if anyone knows how to help it would be appreciated!

773 Views

0 replies

10 likes

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Playback notification not working

When playing a song the playback is staying at 0:00 on the lock screen and notification centre. Even skipping songs doesn’t help. Screenshot is 10 seconds into the song. It works in control panel. iPhone XiOS 11.2.6

Newbie

When playing a song the playback is staying at 0:00 on the lock screen and notification centre. Even skipping songs doesn’t help.    Screenshot is 10 seconds into the song. It works in co...

391 Views

0 replies

0 likes

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Podcasts on Ipad

Has there been, or can we get, any update on when we can expect podcasts to show up on the iPad app? It's frustrating that they show up on all my other devices. I know the trick to start it on your phone and then pull it up on the iPad, but this only...

Newbie

Has there been, or can we get, any update on when we can expect podcasts to show up on the iPad app?  It's frustrating that they show up on all my other devices.  I know the trick to start ...

721 Views

0 replies

0 likes

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Spotify app says offline

On both my wife and my iPhones, Spotify constantly says it’s offline, or goes so slowly it won’t play a single song. Every other app on my phone works fine during this time including internet access. Is there a setting on our account we need to chang...

Casual Listener

On both my wife and my iPhones, Spotify constantly says it’s offline, or goes so slowly it won’t play a single song. Every other app on my phone works fine during this time including internet access....

jennawats

Music Fan

5538 Views

5 replies

0 likes

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Solved!! 【iOS11】How to save song on lockscreen

Hello Spotify community. I often use Spotify while getting train. I try to save song at lockscreen,But I couldn't save it. It should have been able to be done on ios 8.Does anyone know how to do this?

Newbie

Hello Spotify community. I often use Spotify while getting train. I try to save song at lockscreen,But I couldn't save it. It should have been able to be done on ios 8. Does anyone know how to do th...

user-removed

Not applicable

1322 Views

1 replies

0 likes

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Spotify with Sony Radio

Hi, my radio is the "Sony XAV-V631BT" and I would like to hear my spotify music in my car with BT Audio after my iPhone has been connected via bluetooth. This is already working when I start Spotify in advance on my Phone. Now when I get into my car ...

Newbie

Hi,   my radio is the "Sony XAV-V631BT" and I would like to hear my spotify music in my car with BT Audio after my iPhone has been connected via bluetooth. This is already working when I start...

995 Views

0 replies

0 likes

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Family premium plan question

How do I finish setting up the premium family plan after I pressed the green except invite on the screen ???

Newbie

How do I finish setting up the premium family plan after I pressed the green except  invite on the screen ???

user-removed

Not applicable

436 Views

1 replies

0 likes

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Shuffle an album but other artist's music

HelloWhen I play randomly an album of an artist during this reading I have titles of other singers who comes to mingle with the album of the artist.See the image below while I'm listening to the album of the artist "Eddy de Pretto" we can see downsta...

Regular

Hello When I play randomly an album of an artist during this reading I have titles of other singers who comes to mingle with the album of the artist. See the image below while I'm listening to the ...

user-removed

Not applicable

650 Views

2 replies

0 likes

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Cant search

Cant search for music can oblygt play playlists i already have. iPhone 6s Plus. Plz helo. Have restarted my phone and uninstalled and installed Spotify. Same problem

Newbie

Cant search for music can oblygt play playlists i already have. iPhone 6s Plus. Plz helo. Have restarted my phone and uninstalled and installed Spotify. Same problem

user-removed

Not applicable

461 Views

1 replies

0 likes

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Spotify on iOS10 and Kenwood Excelon DDX594

Just started using a new Kenwood Excelon DDX594 in the car and running latest Spotify v8.4.3 on iOS 10.3.2 on iPhone 6+ using Bluetooth. The Kenwood head unit has a Spotify app installed on it. Note: this isn't a CarPlay featured head unit. Audio pla...

Music Fan

Just started using a new Kenwood Excelon DDX594 in the car and running latest Spotify v8.4.3 on iOS 10.3.2 on iPhone 6+ using Bluetooth.  The Kenwood head unit has a Spotify app installed on it....

evdude123

Newbie

9751 Views

13 replies

5 likes

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  • 13 replies
  • 5 likes

can't play playlists

I can't play my playlists. I can only play recommend, which is just terrible music. (ios 7)

Newbie

I can't play my playlists. I can only play recommend, which is just terrible music. (ios 7)

user-removed

Not applicable

525 Views

1 replies

0 likes

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