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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43975 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109499 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1671 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302033 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128002 Views

19 replies

38 likes

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Same name but different artists??

So I’ve used Spotify for many many years and I’ve never seen this happen. I discovered this amazing indie band on the radio only to find out they’re a local band here in Puerto Rico. They’re pretty popular so I wanted to look them up on the app and l...

Casual Listener

So I’ve used Spotify for many many years and I’ve never seen this happen. I discovered this amazing indie band on the radio only to find out they’re a local band here in Puerto Rico. They’re pretty p...

475 Views

0 replies

0 likes

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Listening History in Old Versions of iOS Spotify App

Hi there! For my main Spotify-listening-device, I'm using an old iPod Touch. The Spotify version is 0.7.2.26. As an avid consumer of the Discover Weekly playlist, I'm concerned that my listening history on the iPod Touch might not be taken into consi...

Newbie

Hi there!   For my main Spotify-listening-device, I'm using an old iPod Touch. The Spotify version is 0.7.2.26. As an avid consumer of the Discover Weekly playlist, I'm concerned that my ...

866 Views

0 replies

0 likes

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Particular song not playing

Hi,i seem to be having a hard time playing a particular song in my library(since yesterday). It’s weird because it’s a song I normally play. I’ve done a hard reset on my phone and all that but it’s still not working. Helppp!

Casual Listener

Hi, i seem to be having a hard time playing a particular song in my library(since yesterday). It’s weird because it’s a song I normally play. I’ve done a hard reset on my phone and all that but it’s...

815 Views

0 replies

0 likes

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Last payment didn’t work, now cannot buy premium.

Hello, I’d like to ask for help.Few minutes ago I opened Spotify, I bought premium maybe 6 months ago. Till today there wasn’t any issues.Today a window popped out saying “Your last payment didn’t work” and I had to possibilities.I chose to downgrade...

Newbie

Hello,   I’d like to ask for help. Few minutes ago I opened Spotify, I bought premium maybe 6 months ago. Till today there wasn’t any issues. Today a window popped out saying “Your last paym...

572 Views

0 replies

0 likes

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7th gen ipod not sycing

i just got premium after finding a way to sync the app with my ipod nano 7th gen but i can't seem to find a way to do it, could someone please help me?

Newbie

i just got premium after finding a way to sync the app with my ipod nano 7th gen but i can't seem to find a way to do it, could someone please help me?

617 Views

0 replies

1 likes

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All of my songs exported from iTunes to Spotify can't be played at all.

Suddenly all of my Spotify songs I had exported from an iTunes playlist can't be played. I can only play songs I added to that playlist through Spotify after I exported it from iTunes. The ones in white letters in the screen shot are the ones I added...

Newbie

Suddenly all of my Spotify songs I had exported from an iTunes playlist can't be played. I can only play songs I added to that playlist through Spotify after I exported it from iTunes. The ones in wh...

518 Views

0 replies

0 likes

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Is this a glitch?

So, about two months ago, I was listening to music and all of a sudden some random artist that I had never heard of started playing. They had like 6 monthly listeners, and the song was in another language. I changed my password, and the problem subsi...

Casual Listener

So, about two months ago, I was listening to music and all of a sudden some random artist that I had never heard of started playing. They had like 6 monthly listeners, and the song was in another lan...

abreyere

Casual Listener

1249 Views

2 replies

0 likes

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[Apple Carplay] Sound quality on CarPlay

Hi,Just switch from Apple Music to Spotify.With Extreme music quality in the setting, when connecting to the CarPlay (with USB port), the sound quality is much worst then the Apple Music.Is it because when using CarPlay, Apple Music is using the car ...

Newbie

Hi, Just switch from Apple Music to Spotify. With Extreme music quality in the setting, when connecting to the CarPlay (with USB port), the sound quality is much worst then the Apple Music. Is it ...

3332 Views

0 replies

11 likes

Carplay
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No meta data (song info etc) being displayed in car Range Rover Velar when connecting via Bluetooth

I have a new Range Rover Velar, which has an awesome Spotify app built in, BUT to use it you need to connect to a phone via a ubs cable.... rubbish!!The car does link to my iPhone 7 running iOS 11.1.2 via Bluetooth. You can then select the media sour...

Newbie

I have a new Range Rover Velar, which has an awesome Spotify app built in, BUT to use it you need to connect to a phone via a ubs cable.... rubbish!! The car does link to my iPhone 7 running iOS 11....

Beysikm

Casual Listener

3805 Views

6 replies

5 likes

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  • 6 replies
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Search not working on iphone

For about two weeks now, I have tried to look for new songs on the ios app and have had no luck using it. I though it was an account problem, but it works fine on my mac book. I also have trouble getting to playlist. Everything is up to date on the p...

Newbie

For about two weeks now, I have tried to look for new songs on the ios app and have had no luck using it. I though it was an account problem, but it works fine on my mac book. I also have trouble get...

987 Views

0 replies

2 likes

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Spotify on IPhone Intermittent Slow Launch and blip on splash screen

This is becomming a little infuriating. I use Spotify pretty much everyday, but get this annoying blip. Sometimes Spotify won' t play from the locked screen on my iPhone 6 - latest software update. Swipe up, click play then nothing. I have to unlock ...

Newbie

This is becomming a little infuriating. I use Spotify pretty much everyday, but get this annoying blip.    Sometimes Spotify won' t play from the locked screen on my iPhone 6 - latest sof...

540 Views

0 replies

0 likes

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Songs stops/skips when carrying my iphone in my pocket

Mostly when I carry my iphone in my pocket and listening, the songs skips and or stops. I've found out that the *slightest* touch on the left side of the iphone makes this happens. And that's when my the screen is locked (dark). I can see that it see...

Newbie

Mostly when I carry my iphone in my pocket and listening, the songs skips and or stops. I've found out that the *slightest* touch on the left side of the iphone makes this happens. And that's when my...

914 Views

0 replies

0 likes

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Release notes? (v 8.0.0.529)

Spotify, why do you hide your release notes?I'm a 'product guy' and one of the foremost things we do after release is tell our customers how fabulously awesome their product has just got. It's a no-brainer. Just having the same standard 'we just make...

Casual Listener

Spotify, why do you hide your release notes? I'm a 'product guy' and one of the foremost things we do after release is tell our customers how fabulously awesome their product has just got. It's a no...

Habicht1879

Casual Listener

13747 Views

5 replies

39 likes

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  • 5 replies
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Solved!! Lockscreen widget iOS 11

Hi, I've been running iOS 11 beta on my iPhone 7 the last few days and I've just noticed that when playing Spotify the lockscreen widget is no longer full screen... Now I'm aware iOS 11 is still in the beta phase and potentially things aren't set in ...

Music Fan

Hi,   I've been running iOS 11 beta on my iPhone 7  the last few days and I've just noticed that when playing Spotify the lockscreen widget is no longer full screen...   Now I'm aw...

Jonspittle

Music Fan

88064 Views

24 replies

0 likes

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  • 24 replies
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CANNOT DOWNLOAD ANY SONGS

My spotify can’t downloading any songs. It just “waiting for downloding” but, i have been waiting for an hour and the songs haven’t downloaded. What should i do now?

Casual Listener

My spotify can’t downloading any songs. It just “waiting for downloding” but, i have been waiting for an hour and the songs haven’t downloaded. What should i do now?

danildwinanda

Casual Listener

926 Views

2 replies

0 likes

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Local files not showing up on iPhone

Hello, I have an iTunes album that I have been trying to import onto Spotify for a while now. The songs show up on my Spotify's local files section but the problem is when I move this to a playlist the songs don't even show up on my iPhone. I have a ...

Newbie

Hello, I have an iTunes album that I have been trying to import onto Spotify for a while now. The songs show up on my Spotify's local files section but the problem is when I move this to a playlist t...

eweekly

Newbie

7274 Views

8 replies

0 likes

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  • 8 replies
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Download Folder Missing

Hello,Why doesn't my iPhone app have a "Downloads" folder? My friend has a folder that shows all her downloaded songs or albums. I have to manually search each song I want to hear and I'd rather have all my downloaded songs in one place.

Newbie

Hello, Why doesn't my iPhone app have a "Downloads" folder? My friend has a folder that shows all her downloaded songs or albums. I have to manually search each song I want to hear and I'd rather ...

Jillyfern

Casual Listener

3529 Views

8 replies

6 likes

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  • 8 replies
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Solved!! Spotify app not working after iOS 11.2 update.

I've been using Spotify app for very long. Today I updated my iPhone 7 to iOS 11.2 and suddenly the app seems to be unfunctional. All what now happens is it will show me only white blank screen at the startup and after like 4-5 seconds automatically ...

Newbie

I've been using Spotify app for very long. Today I updated my iPhone 7 to iOS 11.2 and suddenly the app seems to be unfunctional. All what now happens is it will show me only white blank screen ...

Alexandrand

Newbie

8323 Views

2 replies

1 likes

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Playlist doesn't show local files on iPhone

I've imported my local files, and added them to a playlist. They're m4a, and play just fine on my desktop. When I launch Spotify on my iPhone, the playlist shows up but no songs are there and there's no option to play the playlist. I've tried all the...

Regular

I've imported my local files, and added them to a playlist. They're m4a, and play just fine on my desktop. When I launch Spotify on my iPhone, the playlist shows up but no songs are there and there's...

bobharbison

Regular

12280 Views

5 replies

6 likes

  • 12280 Views
  • 5 replies
  • 6 likes

Spotify disabled while on bluetooth

My carstereo got a built-in spotify app, in there I can't search for songs or artists, only being able to browse through existing playlists and discover etc (which I do understand, from a car-safety point of view) So, when I connect my phone to my ca...

Casual Listener

My carstereo got a built-in spotify app, in there I can't search for songs or artists, only being able to browse through existing playlists and discover etc (which I do understand, from a car-safety ...

catch82

Casual Listener

940 Views

1 replies

0 likes

  • 940 Views
  • 1 replies
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