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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37017 Views

41 replies

10 likes

  • 37017 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102561 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299097 Views

61 replies

16 likes

  • 299097 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125788 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Distorted sound / control volume under iOS

Hi, I've got a problem regarding distortion on some tracks when I listen to them via headphones (Sony MDR-1000X in my case). For example, if I listen to https://open.spotify.com/track/5zOnoB8FdZudDcPX4O8WqF there's a very noticable distortion at 1:19...

Visitor

Hi,   I've got a problem regarding distortion on some tracks when I listen to them via headphones (Sony MDR-1000X in my case). For example, if I listen to   https://open.spotify.com/tra...

zmx80

Regular

5575 Views

6 replies

1 likes

  • 5575 Views
  • 6 replies
  • 1 likes

Solved!! Why the music is quiet?

Hello, guys. I’m having a question. Why the same song does sound louder on Apple Music? I’ve just tested two tracks – Blackout by Garbage and The Cure by Lady Gaga using the same headphones. And songs on Apple Music louder. I set my Spotify settings ...

Visitor

Hello, guys. I’m having a question. Why the same song does sound louder on Apple Music? I’ve just tested two tracks – Blackout by Garbage and The Cure by Lady Gaga using the same headphones. And song...

twerpuser

Casual Listener

182388 Views

14 replies

3 likes

  • 182388 Views
  • 14 replies
  • 3 likes

Solved!! SOME SONGS DON'T START

dear community, i have about 1000 songs downloaded on my iphone 8...when playing them randomly, sometimes some songs don't start automatically....in summary, either from all songs or from my play-list, i can play 3-4-10 songs with no problem...then s...

Casual Listener

dear community, i have about 1000 songs downloaded on my iphone 8...when playing them randomly, sometimes some songs don't start automatically....in summary, either from all songs or from my play-lis...

marianigiorgio

Casual Listener

1038 Views

4 replies

0 likes

  • 1038 Views
  • 4 replies
  • 0 likes

Spotify Running

I don't have anymore the Running part ("Genre et ambiance" in French) wich allow to choose the BPM you want. Did Spotify change something on Spotify Running ?

Newbie

I don't have anymore the Running part ("Genre et ambiance" in French) wich allow to choose the BPM you want. Did Spotify change something on Spotify Running ? 

user-removed

Not applicable

905 Views

4 replies

0 likes

  • 905 Views
  • 4 replies
  • 0 likes

I have pay already from bank transfer in indonesia

Hello guys, i was wondering why my premium not active yet and why i didn’t get any email for my payment?i transfer payment via bank transfer Thanks

Newbie

Hello guys,   i was wondering why my premium not active yet and why i didn’t get any email for my payment? i transfer payment via bank transfer   Thanks

user-removed

Not applicable

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Battery drain iOS 11

On my iPhone 6s with iOS 11 this app consumer too much battery and this is very terrible. I want to keep Spotify but is very difficult with this problem, please fix it

Music Fan

On my iPhone 6s with iOS 11 this app consumer too much battery and this is very terrible. I want to keep Spotify but is very difficult with this problem, please fix it

timkaren6

Newbie

1275 Views

3 replies

2 likes

  • 1275 Views
  • 3 replies
  • 2 likes

Playback stops after a FRENCH ad

Why is Spotify stops running after a french ad was played ? I'm using an Ipad 2 and what it does is close the Spotify screen and return the ipad to the main screen and then I have to click on the Spotify icon again and press the play button. I've tri...

Newbie

Why is Spotify stops running after a french ad was played ? I'm using an Ipad 2 and what it does is close the Spotify screen and return the ipad to the main screen and then I have to click on the Spo...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
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Trial deducts money

I registered 30 trial and it deducts rm4 from my acc. why

Casual Listener

I registered 30 trial and it deducts rm4 from my acc. why

Maxim

Spotify Star

725 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Playlist only playing a fraction of the songs on it

So I have a playlist with probably about 300 songs on it currently. It’s only playing about 100 of them, and they seem to be songs that I either have downloaded in my library or frequently listen to outside of the playlist. I want to shuffle the whol...

Newbie

So I have a playlist with probably about 300 songs on it currently. It’s only playing about 100 of them, and they seem to be songs that I either have downloaded in my library or frequently listen to ...

soundster

Music Fan

986 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Music Playback Too Fast

Yesterday my music started playing slightly faster which makes everything unlistenable. Does anyone else have this issue? I’ve been a premium member for several years and this is the first issue I’ve had. Disappointed there isn’t a customer support. ...

Visitor

Yesterday my music started playing slightly faster which makes everything unlistenable. Does anyone else have this issue? I’ve been a premium member for several years and this is the first issue I’ve...

soundster

Music Fan

16833 Views

2 replies

1 likes

  • 16833 Views
  • 2 replies
  • 1 likes

Musica importata da iPhone

Ciao a tutti. Ho importato la musica dal mio iPhone a Spotify. C’e un modo adesso per rimuoverla oltre al doverle eliminare una alla volta? Sono parecchi brani ma non c’e la dicitura Seleziona tutto. Grazie

Casual Listener

Ciao a tutti.  Ho importato la musica dal mio iPhone a Spotify. C’e un modo adesso per rimuoverla oltre al doverle eliminare una alla volta? Sono parecchi brani ma non c’e la dicitura Seleziona...

403 Views

0 replies

1 likes

  • 403 Views
  • 0 replies
  • 1 likes

Offline Music is gone and DOWNLOAD LINE disappeared from App ???? !!!!!!

Hello All. All my downlaods are gone and even the line that says "Downloads" on the app has dissapeared! I have double checked and have not downloaded music to more than 3 devices. On my iphone not only has all the offline music dissapered but even a...

Newbie

Hello All.  All my downlaods are gone and even the line that says "Downloads" on the app has dissapeared!  I have double checked and have not downloaded music to more than 3 devices. On my ...

Lorenzo_NGG

Roadie

1168 Views

3 replies

0 likes

  • 1168 Views
  • 3 replies
  • 0 likes

Like dislike buttons

Are the like and dislike buttons coming to iOS? 

Music Fan

Are the like and dislike buttons coming to iOS? 

user-removed

Not applicable

638 Views

1 replies

0 likes

dislike
IOS 11
like
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  • 1 replies
  • 0 likes

Making playlist public

How do I make a playlist public? I’ve tried everything and it’s just not happening. It doesn’t even have an option to make it public when I push on the top right corner...

Newbie

How do I make a playlist public? I’ve tried everything and it’s just not happening. It doesn’t even have an option to make it public when I push on the top right corner... 

phan_times

Community Legend

10859 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Won't let me skip anymore

Hi, So I've been using Spotify for just over a year, and I've been able to skip as much as I like, using my iPad mini 3, without premium. Today, I go to go through my weekly discoveries playlist, and it won't let me skip ANYTHING. The skip button was...

Casual Listener

Hi,   So I've been using Spotify for just over a year, and I've been able to skip as much as I like, using my iPad mini 3, without premium. Today, I go to go through my weekly discoveries play...

Vanessa221

Newbie

36923 Views

16 replies

1 likes

  • 36923 Views
  • 16 replies
  • 1 likes

How can I add all the music from playlist to my songs?

Does anybody know how to add all playlist songs to my songs on iOS app? It’s so annoying to add them one by one. Thank you.

Newbie

Does anybody know how to add all playlist songs to my songs on iOS app? It’s so annoying to add them one by one. Thank you.

Bethany_Dawn

Community Legend

599 Views

1 replies

1 likes

  • 599 Views
  • 1 replies
  • 1 likes

Better Control on Documents and data (Oversized)

Hi, I would like to ask if the team of developers could improve the documents and date management on the App.I'll explain : The application uses a lot of space for nothing and it's also impossible to clear the songs we choosed to download one day and...

Newbie

Hi,   I would like to ask if the team of developers could improve the documents and date management on the App. I'll explain : The application uses a lot of space for nothing and it...

532 Views

0 replies

1 likes

  • 532 Views
  • 0 replies
  • 1 likes

No se descargan canciones

Hola qué tal , querías saber si me podían ayudar , yo tengo mi cuenta premium Spotify , yo pongo a descargar las canciones y luego salgo de la aplicación las dejo en segundo plano pero no se descargan , yo tengo a la aplicación y se empiezan a descar...

Newbie

Hola qué tal , querías saber si me podían ayudar , yo tengo mi cuenta premium Spotify , yo pongo a descargar las canciones y luego salgo de la aplicación las dejo en segundo plano pero no se descarga...

yusefsadik

Newbie

6836 Views

8 replies

4 likes

  • 6836 Views
  • 8 replies
  • 4 likes

Preventing sync, how to

Spotify help desk told me I could only have 3333 songs downloaded on a total of 3 devices for a total of 9999. I have a Premium subscription. I have both an Ipad mini and a Samsung android tablet (with 64 Gb mini SD - had hoped to get all my music on...

Newbie

Spotify help desk told me I could only have 3333 songs downloaded on a total of 3 devices for a total of 9999. I have a Premium subscription. I have both an Ipad mini and a Samsung android tablet (wi...

MattSuda

Spotify Star

900 Views

1 replies

0 likes

  • 900 Views
  • 1 replies
  • 0 likes