Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
243097 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
126612 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
452511 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
308107 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
There is an issue/bug with the iPhone Spotify app when a persistent application like Waze is running in the background, resulting in no way to access the Playlists menu item in Your Library. Persistent apps, like various maps apps leave a blue bar ac...
There is an issue/bug with the iPhone Spotify app when a persistent application like Waze is running in the background, resulting in no way to access the Playlists menu item in Your Library. ...
568 Views
0 replies
0 likes
Hi, I have a Spotify Premium account and use an iPhone 7 running iOS 11.2.6 and Spotify 8.4.43.908 The “Behind the Lyrics” feature that I have seen on my partner’s Android phone is completely missing. I have made sure to try playing compatible songs ...
Hi, I have a Spotify Premium account and use an iPhone 7 running iOS 11.2.6 and Spotify 8.4.43.908 The “Behind the Lyrics” feature that I have seen on my partner’s Android phone is ...
505 Views
0 replies
0 likes
I know Spotify already show the total playlist time to the minute, is there anywhere I can change thsi to see it to the second?
I know Spotify already show the total playlist time to the minute, is there anywhere I can change thsi to see it to the second?
783 Views
0 replies
0 likes
Recently, I had downloaded 2 remixes to popular songs off of youtube onto my itunes library so that i could play them in the car etc. Spotify is my primary source for music so i would use that for the original songs, and then switch to apple music ju...
Recently, I had downloaded 2 remixes to popular songs off of youtube onto my itunes library so that i could play them in the car etc. Spotify is my primary source for music so i would use that for th...
627 Views
0 replies
0 likes
I can't seem to find an option to reorder the list of playlists on the iOS app.Is there a way to do this? I know this can be done on the desktop app.
I can't seem to find an option to reorder the list of playlists on the iOS app. Is there a way to do this? I know this can be done on the desktop app.
Newbie
9668 Views
5 replies
8 likes
I have been playing Spotify music from iPhone via AirPlay to my ATV for a couple of years with no problems. Then suddenly yesterday when I try to airplay there's no sound from Spotify after connecting to my ATV. I can play other apps with sound but n...
I have been playing Spotify music from iPhone via AirPlay to my ATV for a couple of years with no problems. Then suddenly yesterday when I try to airplay there's no sound from Spotify after connectin...
Newbie
1494 Views
3 replies
0 likes
Hi guys! How do I delete a song on my iPad......
Hi guys! How do I delete a song on my iPad......
Casual Listener
865 Views
4 replies
0 likes
I’m having issues with my Spotify. For example I’m listing to music, and if I’m browsing on Facebook and watch a video, when the video is done the music keeps playing but I cannot hear anything. I’m forced to close the Spotify app, and resume playing...
I’m having issues with my Spotify. For example I’m listing to music, and if I’m browsing on Facebook and watch a video, when the video is done the music keeps playing but I cannot hear anything. I’m ...
Not applicable
10699 Views
4 replies
2 likes
Phone: iphone 6s, iOS 11.2.6Problem: I hit shuffle play on bluetooth while in my car and everything works fine. I get out of the car and come back in and the shuffle is "off" and the playlist is back to alphabetical order. When I turn "shuffle" on in...
Phone: iphone 6s, iOS 11.2.6 Problem: I hit shuffle play on bluetooth while in my car and everything works fine. I get out of the car and come back in and the shuffle is "off" and the pla...
583 Views
0 replies
0 likes
Hello Spotify Community, is there any way to browse Your Music library over bluetooth? I have no problem playing content over bluetooth in my car, but I just cannot switch to other album, playlist etc.. And that is truly showstopper for me. I'd like ...
Hello Spotify Community, is there any way to browse Your Music library over bluetooth? I have no problem playing content over bluetooth in my car, but I just cannot switch to other album, pl...
Newbie
9043 Views
8 replies
13 likes
Whats the difference? if i login to my ipad i can choose songs freely but when i login to my iPhone i can only shuffle the music on the same account and its not premium activated. Please anyone answer me
Whats the difference? if i login to my ipad i can choose songs freely but when i login to my iPhone i can only shuffle the music on the same account and its not premium activated. Please anyone answe...
1080 Views
0 replies
0 likes
Hiya, just got iPhone 6 and it won't let me download app onto this device, shows the cloud with down arrow but won't download it, have already on iPad and samsung TV so why won't it work on new phone. Thanks
Hiya, just got iPhone 6 and it won't let me download app onto this device, shows the cloud with down arrow but won't download it, have already on iPad and samsung TV so why won't it work on new phone...
Newbie
34674 Views
35 replies
2 likes
Spotify on iOS supports .mp3 and .m4a, two file formats I use mainly for my local files. However, if I sync an album in the .m4a format to my Spotify app on my iPhone, the album cover doesn't load and instead shows a stock note cover art. .mp3 works ...
Spotify on iOS supports .mp3 and .m4a, two file formats I use mainly for my local files. However, if I sync an album in the .m4a format to my Spotify app on my iPhone, the album cover doesn't load an...
Newbie
3937 Views
2 replies
13 likes
I'm using latest version of iOS 11 and I have a bluetooth device installed in my car the bluetooth works great with calls and also stock applications VoiceRecorder and Apple Music app over the bluetooth. when using 3rd party apps such as Spotify ther...
I'm using latest version of iOS 11 and I have a bluetooth device installed in my car the bluetooth works great with calls and also stock applications VoiceRecorder and Apple Music app over the blueto...
Casual Listener
4450 Views
2 replies
2 likes
So I’ve used Spotify for many many years and I’ve never seen this happen. I discovered this amazing indie band on the radio only to find out they’re a local band here in Puerto Rico. They’re pretty popular so I wanted to look them up on the app and l...
So I’ve used Spotify for many many years and I’ve never seen this happen. I discovered this amazing indie band on the radio only to find out they’re a local band here in Puerto Rico. They’re pretty p...
486 Views
0 replies
0 likes
Hi there! For my main Spotify-listening-device, I'm using an old iPod Touch. The Spotify version is 0.7.2.26. As an avid consumer of the Discover Weekly playlist, I'm concerned that my listening history on the iPod Touch might not be taken into consi...
Hi there! For my main Spotify-listening-device, I'm using an old iPod Touch. The Spotify version is 0.7.2.26. As an avid consumer of the Discover Weekly playlist, I'm concerned that my ...
890 Views
0 replies
0 likes
Hi,i seem to be having a hard time playing a particular song in my library(since yesterday). It’s weird because it’s a song I normally play. I’ve done a hard reset on my phone and all that but it’s still not working. Helppp!
Hi, i seem to be having a hard time playing a particular song in my library(since yesterday). It’s weird because it’s a song I normally play. I’ve done a hard reset on my phone and all that but it’s...
824 Views
0 replies
0 likes
Hello, I’d like to ask for help.Few minutes ago I opened Spotify, I bought premium maybe 6 months ago. Till today there wasn’t any issues.Today a window popped out saying “Your last payment didn’t work” and I had to possibilities.I chose to downgrade...
Hello, I’d like to ask for help. Few minutes ago I opened Spotify, I bought premium maybe 6 months ago. Till today there wasn’t any issues. Today a window popped out saying “Your last paym...
582 Views
0 replies
0 likes
i just got premium after finding a way to sync the app with my ipod nano 7th gen but i can't seem to find a way to do it, could someone please help me?
i just got premium after finding a way to sync the app with my ipod nano 7th gen but i can't seem to find a way to do it, could someone please help me?
632 Views
0 replies
1 likes
Suddenly all of my Spotify songs I had exported from an iTunes playlist can't be played. I can only play songs I added to that playlist through Spotify after I exported it from iTunes. The ones in white letters in the screen shot are the ones I added...
Suddenly all of my Spotify songs I had exported from an iTunes playlist can't be played. I can only play songs I added to that playlist through Spotify after I exported it from iTunes. The ones in wh...
524 Views
0 replies
0 likes
