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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30216 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94850 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

981 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293706 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123682 Views

19 replies

38 likes

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  • 19 replies
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Running

I used the running feature earlier this week, but now I can’t figure out how to track my speed again. I only seem to find lists with 160-165 bpm. How do I get back to the “track my running” feature ?

Newbie

I used the running feature earlier this week, but now I can’t figure out how to track my speed again. I only seem to find lists with 160-165 bpm. How do I get back to the “track my running” feature ?

pleribus

Music Fan

563 Views

1 replies

0 likes

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Spotify Running doesn't show up on iPhone

I have a weird issue. Spotify Running is often not visible to me. It shows up sometimes, but when it does, it's rare. I'm using an iPhone SE with the latest version of iOS and the latest version of Spotify, I just updated them both today to make sure...

Regular

I have a weird issue. Spotify Running is often not visible to me. It shows up sometimes, but when it does, it's rare.   I'm using an iPhone SE with the latest version of iOS and the latest ver...

pleribus

Music Fan

784 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

App crashes when hit don't play this song/artist

On iPhone 5 iOS 10.3.3, latest update of app. When this button is clicked the app crashes every time no exceptions.can we figure out why?

Casual Listener

On iPhone 5 iOS 10.3.3, latest update of app. When this button is clicked the app crashes every time no exceptions. can we figure out why?

297 Views

0 replies

0 likes

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Error 404

Howdy, I am recieving a "Login failed Error: 404" code when I try to get spotify on my new iPhone through Facebook. I have redownloaded both apps multiple timesRestarted phone multiple timesI have tried just the login portion of spotify rather than s...

Casual Listener

Howdy,   I am recieving a "Login failed Error: 404" code when I try to get spotify on my new iPhone through Facebook.   I have redownloaded both apps multiple times Restarted phone mul...

mlrdo

Casual Listener

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
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playlist won’t play new songs

I’ve added many songs to a playlist and none of them will play when shuffled. If i click on a new song specifically it will play but the next song is always an old one. i’ve restarted the app and logged out.

Newbie

I’ve added many songs to a playlist and none of them will play when shuffled. If i click on a new song specifically it will play but the next song is always an old one. i’ve restarted the app and log...

435 Views

0 replies

0 likes

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  • 0 replies
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iphone: App crashing on "Likes/Dislikes"

I have an iPhone 5 with iOS 10.3.2, and Spotify is completely updated.Recently when listening to Daily Mixes, my Spotify App just started to crash when I try to use the Like and Dislike buttons "<3" or "(/)" on a song the phone would bring me to my h...

Newbie

I have an iPhone 5 with iOS 10.3.2, and Spotify is completely updated. Recently when listening to Daily Mixes, my Spotify App just started to crash when I try to use the Like and Dislike buttons "...

619 Views

0 replies

0 likes

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"Playlist" Option is missing in "Your Library" when on a phone call because of the top phonecall bar

When I try to go to spotify while on a phone call or using my navigation on my iPhone - I cannot select the Playlist option from the "Your Library" Menu - it will not let me scroll up to select "Playlists" - It seems like the green phone call bar (or...

Newbie

When I try to go to spotify while on a phone call or using my navigation on my iPhone - I cannot select the Playlist option from the "Your Library" Menu - it will not let me scroll up to select "Play...

514 Views

0 replies

0 likes

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CarPlay playlists not sorted by recently added

Driving a 2016 VW Golf S. I have my starred playlist on my phone/computer that sort by recently added. However, when I access this playlist in CarPlay via the interface, it has the playlist sorted by oldest first. So I have to scroll all the way down...

Casual Listener

Driving a 2016 VW Golf S. I have my starred playlist on my phone/computer that sort by recently added. However, when I access this playlist in CarPlay via the interface, it has the playlist sorted by...

EJG1

Newbie

6490 Views

16 replies

43 likes

  • 6490 Views
  • 16 replies
  • 43 likes

Family Listening

Might sound a bit thick here, however, once you have signed up family, can the other member of the family listen to a different play list, while I am listening to another ? if so, then i need help, as I cant find a way to let my daughter listen to he...

Newbie

Might sound a bit thick here, however, once you have signed up family, can the other member of the family listen to a different play list, while I am listening to another ?  if so, then i need ...

LoganHelps

Composer

527 Views

1 replies

0 likes

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  • 1 replies
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Weirdly not able to see current song playing or last song cued when I open the next up menu

Hey all, for some reason when I open my cue menu the song that is playing does not show up and the last song in the cue does not show up. I’ve restarted and uninstalled my app multiple times but nothing seems to work. Just seeing if anyone else might...

Newbie

Hey all, for some reason when I open my cue menu the song that is playing does not show up and the last song in the cue does not show up. I’ve restarted and uninstalled my app multiple times but noth...

457 Views

0 replies

0 likes

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Superuser Contribution Pausing music whenever phone goes to sleep or too the lock screen

Whats the deal? About four days ago, Spotify began pausing music on my iPhone X as soon as the phone either goes to sleep or enters lock mode. I haven't made any changes to the settings and this doesn't seem to be happening to any other apps.

Newbie

Whats the deal? About four days ago, Spotify began pausing music on my iPhone X as soon as the phone either goes to sleep or enters lock mode. I haven't made any changes to the settings and this does...

Melody

Spotify

747 Views

1 replies

1 likes

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  • 1 replies
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Download a Playlist

I want to download my playlist. It has 65 songs. When I click the download button, the slider becomes green. However, it says, “Waiting to download.” I don't know how to fix this. I have an iPhone 7 running iOS 11.2.5. Someone please help me! Thank y...

Casual Listener

I want to download my playlist. It has 65 songs. When I click the download button, the slider becomes green. However, it says, “Waiting to download.” I don't know how to fix this. I have an iPhone 7 ...

ihaightrunning

Casual Listener

743 Views

4 replies

0 likes

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can't find a spotify user??

i've tried everything to find my friend on here, but it's not working, and they can easily find my profile, but they can't follow me. every time i type in their username nothing pops up, and idk what to do. help??

Casual Listener

i've tried everything to find my friend on here, but it's not working, and they can easily find my profile, but they can't follow me. every time i type in their username nothing pops up, and idk what...

ihaightrunning

Casual Listener

3949 Views

5 replies

0 likes

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  • 5 replies
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TØP - Kitchen Sink

Hello, on my iphone I'm streaming TØP songs, and so I went to skip to change a song, and Kitchen Sink had popped up but it skipped it and then I searched for it, and it didn't show up, so does this mean Spotify doesn't have that song? And if it doesn...

Newbie

Hello, on my iphone I'm streaming TØP songs, and so I went to skip to change a song, and Kitchen Sink had popped up but it skipped it and then I searched for it, and it didn't show up, so does this m...

Hubo

Community Legend

3647 Views

3 replies

1 likes

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USB Steering Controls

So my Spotify won't work on my Fiat 500 steering wheel, and before you say about there being orthodox problems, my friend with exactly the same version phone as me, with identical Spotify versions, his works! As soon as he connects the USB it comes o...

Regular

So my Spotify won't work on my Fiat 500 steering wheel, and before you say about there being orthodox problems, my friend with exactly the same version phone as me, with identical Spotify versions, h...

chloedade

Casual Listener

2944 Views

11 replies

0 likes

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When i go out of Spotify it dosent play music

Hello i have had problems with Spotify on my iPad 4 the last couple of days. Normally i could go out of Spotify when i was listening to music and it would still play. But now the music stops when i go out and its really frusterating. Has anybody else...

Newbie

Hello i have had problems with Spotify on my iPad 4 the last couple of days. Normally i could go out of Spotify when i was listening to music and it would still play. But now the music stops when i g...

divall

Roadie

529 Views

1 replies

0 likes

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  • 1 replies
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LAUNCH SPOTIFY IN SERBIA

I need spotify allowed in Serbia cause i have a serbian credit card now and i tried to make it but it wont work!

Newbie

I need spotify allowed in Serbia cause i have a serbian credit card now and i tried to make it but it wont work!

Maxim

Spotify Star

857 Views

1 replies

2 likes

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  • 1 replies
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My Running has disappeared!

I listened to the My Running playlist yesterday and today it has disappeared! It seems like this has happened in the past but none of the old solutions seemed to work this time. Anyone know where it might have gone and if its coming back?

Newbie

I listened to the My Running playlist yesterday and today it has disappeared! It seems like this has happened in the past but none of the old solutions seemed to work this time. Anyone know where it ...

Maxim

Spotify Star

687 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

Can you listen to Spotify on your IPad or IPhone without the app?

From what I can tell after browsing the website, I am realizing that this really isn't an option. I am very confused as to why not. I feel as though it is a logical place to be able to access Spotify if you cannot download the app at a certain time. ...

Newbie

From what I can tell after browsing the website, I am realizing that this really isn't an option. I am very confused as to why not. I feel as though it is a logical place to be able to access Spotify...

Lebron1267

Newbie

12890 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

iphone app crashing when trying to access ''songs'' in menu

App crashed once while in the ''songs'' menu and ever since I can't browse songs,,have to access a song through the ''albums'' section or search bar,,,,basically can't listen to songs in random mode anymore since i don't have access to that category ...

Visitor

App crashed once while in the ''songs'' menu and ever since I can't browse songs,, have to access a song through the ''albums'' section or search bar,,,, basically can't listen to songs in random m...

499 Views

0 replies

0 likes

  • 499 Views
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  • 0 likes