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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407523 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278930 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178541 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi all, Updated my phone to iOS11 last night and now my bluetooth headphones's play button doesn't seem to respond when on Spotify. Volume buttons do. Tried the same controls on Apple Music and they seem to work perfectly fine. I suppose this will be...
Hi all, Updated my phone to iOS11 last night and now my bluetooth headphones's play button doesn't seem to respond when on Spotify. Volume buttons do. Tried the same controls on Apple Music ...
Newbie
40983 Views
8 replies
1 likes
Hey guys, I'm having a constant problem for the last week. When I lock my phone with spotify still playing. I'm unable to control anything from the lock screen. I can't pause the song, skip to the next one or go back to a song. I have to physically u...
Hey guys, I'm having a constant problem for the last week. When I lock my phone with spotify still playing. I'm unable to control anything from the lock screen. I can't pause the song, skip to the ne...
Community Legend
820 Views
1 replies
0 likes
Hi all,Since the Feb 20 update my songs have been skipping mid-song and going to the next song on the playlist. It happens and hen goes away, and can be hard to get through any single song. It could be because I am traveling internationally. This iss...
Hi all, Since the Feb 20 update my songs have been skipping mid-song and going to the next song on the playlist. It happens and hen goes away, and can be hard to get through any single song. It coul...
Regular
1030 Views
2 replies
0 likes
Hallo,ich habe das Problem, dass wenn ich ein Album höre, Spotify nach dem letzten Titel nicht aufhört zu spielen, sondern mir Lieder aus dem Album Radio wiedergibt. Kann ich das irgendwie abstellen?
Hallo, ich habe das Problem, dass wenn ich ein Album höre, Spotify nach dem letzten Titel nicht aufhört zu spielen, sondern mir Lieder aus dem Album Radio wiedergibt. Kann ich das irgendwie abstelle...
Newbie
84530 Views
4 replies
0 likes
Premium subscription, iPhone 8 Plus and playing via Cambridge CXN. I have been been using Spotify for years, but tonight I am struggling to change tracks. If if there is a play list and I touch to play a track. Nothing. It’s just not responding I hav...
Premium subscription, iPhone 8 Plus and playing via Cambridge CXN. I have been been using Spotify for years, but tonight I am struggling to change tracks. If if th...
Newbie
782 Views
2 replies
1 likes
Recently I created a list of playlists because I have too much music saved for Spotify’s infamous limit. Now I can play this list of multiple playlists on the desktop version at the same time, shuffling them automatically. When I start this on my des...
Recently I created a list of playlists because I have too much music saved for Spotify’s infamous limit. Now I can play this list of multiple playlists on the desktop version at the same time, shuffl...
Newbie
619 Views
1 replies
1 likes
Premium Subscriber > Reloaded Spotify App on iPhone 5 >ZERO songs in my playlist - |Downloading ... Waiting to download| - that's it. Nothing happens. 32 gig left on my phone. What the heck?
Premium Subscriber > Reloaded Spotify App on iPhone 5 >ZERO songs in my playlist - |Downloading ... Waiting to download| - that's it. Nothing happens. 32 gig left on my phone. What the heck?
Roadie
42603 Views
3 replies
3 likes
Hi, Is there an option to change the theme of spotify. The black color is stressing my eyes. Having an option to change the background color will be a great option. This might be the only reason why I would go back to iTunes. The background is very p...
Hi, Is there an option to change the theme of spotify. The black color is stressing my eyes. Having an option to change the background color will be a great option. This might be the o...
Roadie
84918 Views
1 replies
136 likes
Ok, so i've just gotten a new iPad, and i already have a macbook and an iphone i use spotify on, for which I have a premium account. But now all of a sudden i started hearing ads, and it seems i've been switched to the Free account. I says so on all ...
Ok, so i've just gotten a new iPad, and i already have a macbook and an iphone i use spotify on, for which I have a premium account. But now all of a sudden i started hearing ads, and it seem...
381 Views
0 replies
0 likes
Hello, I have almost 200 results in my soundhound file. I started the connection towards spotify, but only songs that I searched AFTER the connection towards spotify are updated to the Soundhound playlist in spotify... I already tried https://communi...
Hello, I have almost 200 results in my soundhound file. I started the connection towards spotify, but only songs that I searched AFTER the connection towards spotify are updated to the Sound...
Casual Listener
1807 Views
1 replies
1 likes
Hi Team and Community. I have the iPhone 8 and the latest version of Spotify. For some reason, the Spotify app will randomly start skipping songs and not play them in full. I skip further into the song, I reset the app, I delete the app and redownloa...
Hi Team and Community. I have the iPhone 8 and the latest version of Spotify. For some reason, the Spotify app will randomly start skipping songs and not play them in full. I skip furt...
1105 Views
0 replies
2 likes
Two different accounts logged into the same app but interface is totally different in each account. Anyone know how to change this?
Two different accounts logged into the same app but interface is totally different in each account. Anyone know how to change this?
Newbie
605 Views
2 replies
0 likes
I've done some Googling on this, and haven't seen anyone post about a particular and annoying problem I'm having: On my wifi network at home, I have several possible network speakers to use for Spotify playback:- Sony SRS x77, Sony SRSZR5 (both Spoti...
I've done some Googling on this, and haven't seen anyone post about a particular and annoying problem I'm having: On my wifi network at home, I have several possible network speakers to use ...
Newbie
1825 Views
3 replies
9 likes
Does anybody know how can I rearrange my playlists by Artist and not Date Added on the iPhone app ? I've tried everything and got nowhere. I've already tried rearranging it in the desktop version, but it is still arranged by Date Added on my phone.He...
Does anybody know how can I rearrange my playlists by Artist and not Date Added on the iPhone app ? I've tried everything and got nowhere. I've already tried rearranging it in the desktop versio...
Newbie
1147 Views
5 replies
0 likes
You are ment to update new music friday at 12:00, you never fail to do this but you have this time spotify !! Very unhappy
You are ment to update new music friday at 12:00, you never fail to do this but you have this time spotify !! Very unhappy
287 Views
0 replies
0 likes
Hi there, yesterday I got an OST I ordered and imported the CD files on my Mac via iTunes, then then created a playlist in Spotify and moved the files there. I turned on "Download" but it looks like the files were not really "downloaded", the button ...
Hi there, yesterday I got an OST I ordered and imported the CD files on my Mac via iTunes, then then created a playlist in Spotify and moved the files there. I turned on "Download" bu...
Newbie
617 Views
1 replies
0 likes
Something has caused the "time passed" & "time remaining" feature to disappear after a few seconds when playing songs from my playlist. Can I adjust this so it stays on again? Any way to make it bigger, too? I got the iPhone 6+ hoping it would be lar...
Something has caused the "time passed" & "time remaining" feature to disappear after a few seconds when playing songs from my playlist. Can I adjust this so it stays on again? Any way to make it ...
Not applicable
7371 Views
17 replies
13 likes
Unable to login to Spotify on iPad and iPhone due to error 404. Working fine this morning. Thanks in advance for any help/updates
Unable to login to Spotify on iPad and iPhone due to error 404. Working fine this morning. Thanks in advance for any help/updates
Newbie
51175 Views
53 replies
16 likes
When I'm at home, connected to wifi, Spotify won't search or work. What I've already tried:I checked if offline mode was one - it wasn'tI've restarted the app several times - it didn't helpI re-installed the app, that also didn't work.As soon as I tu...
When I'm at home, connected to wifi, Spotify won't search or work. What I've already tried: I checked if offline mode was one - it wasn't I've restarted the app several times - it didn't ...
Community Legend
1268 Views
5 replies
0 likes
I recently started using Spotify free to see how I liked the service. On my desktop it works fine, but I've noticed an issue with playback on my phone. When I select an album from an artist, I only have the option to Shuffle Play. I assume that's bec...
I recently started using Spotify free to see how I liked the service. On my desktop it works fine, but I've noticed an issue with playback on my phone. When I select an album from an a...
Newbie
2718 Views
2 replies
0 likes
