Announcements
Hi folks! We're aware of reports about your Wrapped stories misbehaving and we're looking into it. We've managed to fix the issue with the Wrapped banner/stories not showing up. More info here. If the stories cause your app to stop responding, please subscribe here. We'll keep you updated on that thread.

Music Stops Playing on IOS 11 iPhone X

Reply
Highlighted

Music Stops Playing on IOS 11 iPhone X

Newbie

I’m having issues with my Spotify. For example I’m listing to music, and if I’m browsing on Facebook and watch a video, when the video is done the music keeps playing but I cannot hear anything. I’m forced to close the Spotify app, and resume playing the song. This is happening on my iPhone X, and I’m sure that before I was able to watch a video, the music would stop, but when I was done with the video the music would resume without issues. Anyone else having this problem? Is it just me? Any solutions? It’s a bit frustrating having to force close the app every time and reopening. Thanks!

4 Replies
Highlighted

Re: Music Stops Playing on IOS 11 iPhone X

Casual Listener

I had this problem as I was on iOS beta 11.2 and had not upgraded as my beta profile had dropped off when moving to iPhone X.  I have reapplied the beta profile and upgraded to 11.6 and this no longer happens.

Highlighted

Re: Music Stops Playing on IOS 11 iPhone X

Newbie

I have the same problem and it is driving me insane only that my phone just stops playing the music randomly and if I click play it will stop again within seconds... But this also happens when I am watching something on Netflix or Youtube so I don't think its a Spotify problem but rather an Apple problem. If anybody has an idea on how to fix it, please say so!

Highlighted

Re: Music Stops Playing on IOS 11 iPhone X

Newbie

same!! i started using spotify premium in december with my iPhone X. When i receive a snapchat or go into the app, the music stops. i resume it, and it stops again. im tired of it.

Highlighted

Re: Music Stops Playing on IOS 11 iPhone X

user-removed
Not applicable
Could you try the latest version of app and iOS? Thank you!
SUGGESTED POSTS