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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237812 Views

27 replies

5 likes

  • 237812 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119037 Views

117 replies

13 likes

Other
  • 119037 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2709 Views

0 replies

0 likes

iOS
  • 2709 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305567 Views

62 replies

16 likes

  • 305567 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130906 Views

19 replies

38 likes

  • 130906 Views
  • 19 replies
  • 38 likes

Music Playback Too Fast

Yesterday my music started playing slightly faster which makes everything unlistenable. Does anyone else have this issue? I’ve been a premium member for several years and this is the first issue I’ve had. Disappointed there isn’t a customer support. ...

Visitor

Yesterday my music started playing slightly faster which makes everything unlistenable. Does anyone else have this issue? I’ve been a premium member for several years and this is the first issue I’ve...

soundster

Music Fan

16877 Views

2 replies

1 likes

  • 16877 Views
  • 2 replies
  • 1 likes

Musica importata da iPhone

Ciao a tutti. Ho importato la musica dal mio iPhone a Spotify. C’e un modo adesso per rimuoverla oltre al doverle eliminare una alla volta? Sono parecchi brani ma non c’e la dicitura Seleziona tutto. Grazie

Casual Listener

Ciao a tutti.  Ho importato la musica dal mio iPhone a Spotify. C’e un modo adesso per rimuoverla oltre al doverle eliminare una alla volta? Sono parecchi brani ma non c’e la dicitura Seleziona...

416 Views

0 replies

1 likes

  • 416 Views
  • 0 replies
  • 1 likes

Offline Music is gone and DOWNLOAD LINE disappeared from App ???? !!!!!!

Hello All. All my downlaods are gone and even the line that says "Downloads" on the app has dissapeared! I have double checked and have not downloaded music to more than 3 devices. On my iphone not only has all the offline music dissapered but even a...

Newbie

Hello All.  All my downlaods are gone and even the line that says "Downloads" on the app has dissapeared!  I have double checked and have not downloaded music to more than 3 devices. On my ...

Lorenzo_NGG

Roadie

1219 Views

3 replies

0 likes

  • 1219 Views
  • 3 replies
  • 0 likes

Like dislike buttons

Are the like and dislike buttons coming to iOS? 

Music Fan

Are the like and dislike buttons coming to iOS? 

user-removed

Not applicable

656 Views

1 replies

0 likes

dislike
IOS 11
like
  • 656 Views
  • 1 replies
  • 0 likes

Making playlist public

How do I make a playlist public? I’ve tried everything and it’s just not happening. It doesn’t even have an option to make it public when I push on the top right corner...

Newbie

How do I make a playlist public? I’ve tried everything and it’s just not happening. It doesn’t even have an option to make it public when I push on the top right corner... 

phan_times

Community Legend

10887 Views

1 replies

0 likes

  • 10887 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't let me skip anymore

Hi, So I've been using Spotify for just over a year, and I've been able to skip as much as I like, using my iPad mini 3, without premium. Today, I go to go through my weekly discoveries playlist, and it won't let me skip ANYTHING. The skip button was...

Casual Listener

Hi,   So I've been using Spotify for just over a year, and I've been able to skip as much as I like, using my iPad mini 3, without premium. Today, I go to go through my weekly discoveries play...

Vanessa221

Newbie

37082 Views

16 replies

1 likes

  • 37082 Views
  • 16 replies
  • 1 likes

How can I add all the music from playlist to my songs?

Does anybody know how to add all playlist songs to my songs on iOS app? It’s so annoying to add them one by one. Thank you.

Newbie

Does anybody know how to add all playlist songs to my songs on iOS app? It’s so annoying to add them one by one. Thank you.

Bethany_Dawn

Community Legend

639 Views

1 replies

1 likes

  • 639 Views
  • 1 replies
  • 1 likes

Better Control on Documents and data (Oversized)

Hi, I would like to ask if the team of developers could improve the documents and date management on the App.I'll explain : The application uses a lot of space for nothing and it's also impossible to clear the songs we choosed to download one day and...

Newbie

Hi,   I would like to ask if the team of developers could improve the documents and date management on the App. I'll explain : The application uses a lot of space for nothing and it...

546 Views

0 replies

1 likes

  • 546 Views
  • 0 replies
  • 1 likes

No se descargan canciones

Hola qué tal , querías saber si me podían ayudar , yo tengo mi cuenta premium Spotify , yo pongo a descargar las canciones y luego salgo de la aplicación las dejo en segundo plano pero no se descargan , yo tengo a la aplicación y se empiezan a descar...

Newbie

Hola qué tal , querías saber si me podían ayudar , yo tengo mi cuenta premium Spotify , yo pongo a descargar las canciones y luego salgo de la aplicación las dejo en segundo plano pero no se descarga...

yusefsadik

Newbie

6940 Views

8 replies

4 likes

  • 6940 Views
  • 8 replies
  • 4 likes

Preventing sync, how to

Spotify help desk told me I could only have 3333 songs downloaded on a total of 3 devices for a total of 9999. I have a Premium subscription. I have both an Ipad mini and a Samsung android tablet (with 64 Gb mini SD - had hoped to get all my music on...

Newbie

Spotify help desk told me I could only have 3333 songs downloaded on a total of 3 devices for a total of 9999. I have a Premium subscription. I have both an Ipad mini and a Samsung android tablet (wi...

MattSuda

Spotify Star

931 Views

1 replies

0 likes

  • 931 Views
  • 1 replies
  • 0 likes

Solved!! Song stops when iPhone screen goes black

I have to keep my iPhone screen active to be able to listen to my music, when the screen goes black the music stops. What should I do?

Newbie

I have to keep my iPhone screen active to be able to listen to my music, when the screen goes black the music stops. What should I do?

Chrissiefox1

Casual Listener

354528 Views

35 replies

8 likes

  • 354528 Views
  • 35 replies
  • 8 likes

Offline while on the network? No streaming...

Hey folks...first off...not that tech savvy so bare with me.When I am off a wifi connection but still on an LTE/3G network my account goes to the offline mode and I cannot get back to the online mode to stream. I am aware that this would mean that I ...

Newbie

Hey folks...first off...not that tech savvy so bare with me. When I am off a wifi connection but still on an LTE/3G network my account goes to the offline mode and I cannot get back to the online mo...

571 Views

0 replies

0 likes

  • 571 Views
  • 0 replies
  • 0 likes

Solved!! Gap between songs

I teach cycling classes and I can't figure out how to go from song to song without air time. I turned on the 'No Gap'button on my IPhone, but it didn't seem to help.Please advice. Thank you!

Casual Listener

I teach cycling classes and I can't figure out how to go from song to song without air time. I turned on the 'No Gap' button on my IPhone, but it didn't seem to help. Please advice. Thank you!

amarsha4

Regular

36799 Views

6 replies

1 likes

  • 36799 Views
  • 6 replies
  • 1 likes

Spotify login error (8) cannot connect to Spotify

Currently I'm having issues having my spotify premium account connect to my algoriddim djay pro app. When I log on to djay pro it's stating "spotify login error" "cannot connect to spotify (8)". Although my spotify app works fine, it seems it's havin...

Casual Listener

Currently I'm having issues having my spotify premium account connect to my algoriddim djay pro app. When I log on to djay pro it's stating "spotify login error" "cannot connect to spotify (8)". Alth...

Db96

Newbie

8985 Views

18 replies

2 likes

  • 8985 Views
  • 18 replies
  • 2 likes

I don’t have the download tab in the Spotify app

I use to have my downloaded tab in my devices (iPad and iPhone) but now i only have the regular online tabs although I am offline.

Newbie

I use to have my downloaded tab in my devices (iPad and iPhone) but now i only have the regular online tabs although I am offline.

osornios

Spotify Star

879 Views

1 replies

0 likes

  • 879 Views
  • 1 replies
  • 0 likes

Your Library: Add a "Downloads" Tab/Playlist

Let me know if I'm missing something, but when I'm offline (i.e. riding subway) the only way for me to listen to my downloaded music is either by shuffling playlists (that might have a downloaded track or two), scrolling through my music looking for ...

Music Fan

Let me know if I'm missing something, but when I'm offline (i.e. riding subway) the only way for me to listen to my downloaded music is either by shuffling playlists (that might have a downloaded tra...

osornios

Spotify Star

1681 Views

1 replies

0 likes

downloaded music
iOS
Your Library
  • 1681 Views
  • 1 replies
  • 0 likes

Downloads menu disappeared from Library in iPhone app

The Downloads menu has disappeared from the Library in the iPhone app. This was apparently an intentional change with the latest update. As a result, there is no way to browse available music when listening offline. This makes absosutely no sense, as...

Casual Listener

The Downloads menu has disappeared from the Library in the iPhone app. This was apparently an intentional change with the latest update. As a result, there is no way to browse available music when li...

osornios

Spotify Star

1058 Views

3 replies

1 likes

  • 1058 Views
  • 3 replies
  • 1 likes

"Downloads" menu item missing in My Library (iPhone 8+, Spotify 8.4.37.704)

The "Downloads" menu item recently disappeared from the "My Library" view on my iPhone. I download a lot of my music, so this makes it INCREDIBLY IRRITATING to find an album that I've downloaded. Does anyone have an explanation for why this option ha...

Newbie

The "Downloads" menu item recently disappeared from the "My Library" view on my iPhone. I download a lot of my music, so this makes it INCREDIBLY IRRITATING to find an album that I've downloaded...

osornios

Spotify Star

1478 Views

3 replies

2 likes

  • 1478 Views
  • 3 replies
  • 2 likes

Download Folder missed

hi guys, i can’t see my download folder in my account premium.somebody can help me??

Newbie

hi guys, i can’t see my download folder in my account premium. somebody can help me??   

osornios

Spotify Star

1036 Views

5 replies

1 likes

  • 1036 Views
  • 5 replies
  • 1 likes

Download folders gone

Please put this back, this was a really convenient way to listen to my offline collection. Its pretty awful to remove this folder to encourage more online listening tbh.

Music Fan

Please put this back, this was a really convenient way to listen to my offline collection. Its pretty awful to remove this folder to encourage more online listening tbh. 

osornios

Spotify Star

1008 Views

1 replies

4 likes

downloads
  • 1008 Views
  • 1 replies
  • 4 likes