Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29540 Views

40 replies

9 likes

  • 29540 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94271 Views

115 replies

12 likes

Other
  • 94271 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

962 Views

0 replies

0 likes

iOS
  • 962 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293504 Views

60 replies

15 likes

  • 293504 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123577 Views

19 replies

38 likes

  • 123577 Views
  • 19 replies
  • 38 likes

Enable Offline & Autoplay function

Spoiler (Highlight to read) I have a premium account but I can’t listening to music offline. Some of them don’t play when I don’t have an internet connection. Moreover, songs that I can listen to, don’t finish, I mean, they stop 5 or 3 seconds before...

Newbie

  I have a premium account but I can’t listening to music offline. Some of them don’t play when I don’t have an internet connection. Moreover, songs that I can listen to, don’t finish, I mean, ...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Downloading using WiFi

I am a premium subscriber and have over 35000 minutes of play last year but I am quickly running out of patience. When I am attached to my 30mb WiFi at home my download speed to Spotify is literally one song an hour. Is there a fix for this? It’s eit...

Casual Listener

I am a premium subscriber and have over 35000 minutes of play last year but I am quickly running out of patience. When I am attached to my 30mb WiFi at home my download speed to Spotify is literally ...

LanceH

Casual Listener

841 Views

2 replies

0 likes

wifi
  • 841 Views
  • 2 replies
  • 0 likes

Autoplay Playlist Radio not working

IOS Version 8.4.3.884. Once playlist ends, autoplay won't play playlist radio. I've tried to disable and re-enable, but no luck. It was working fine until recently.

Newbie

IOS Version 8.4.3.884.   Once playlist ends, autoplay won't play playlist radio. I've tried to disable and re-enable, but no luck. It was working fine until recently.

tienxnguyen

Casual Listener

5794 Views

5 replies

4 likes

  • 5794 Views
  • 5 replies
  • 4 likes

Search history list shortened on mobile.

What's the reasoning with shortening the saved search history list on the mobile version. I liked before the update when I was just able to go to my search history and have a large list of the bands I listened to. Don't get me wrong I like the fact t...

Newbie

What's the reasoning with shortening the saved search history list on the mobile version. I liked before the update when I was just able to go to my search history and have a large list of the bands ...

derpalo

Casual Listener

723 Views

1 replies

0 likes

  • 723 Views
  • 1 replies
  • 0 likes

Solved!! SoundHound to Spotify Playlist Problem.

Hello! I use SoundHound and Spotify. I am registered with SoundHound and have Spotify Premium. Now I want to add songs from SoundHound to my Spotify Playlist. I created a playlist named "Soundhound" in Spotify (https://www.soundhound.com/soundhoundhe...

Casual Listener

Hello! I use SoundHound and Spotify. I am registered with SoundHound and have Spotify Premium. Now I want to add songs from SoundHound to my Spotify Playlist. I created a playlist named "Soundhound" ...

juanlajara

Newbie

15760 Views

2 replies

1 likes

  • 15760 Views
  • 2 replies
  • 1 likes

internet connection

My spotify is not working in online mode in my wifi connection.I have to say that there is no other problem in my wifi connection , and i use it properly in any application but spotify.I am sure that my spotify is not in offline mode also.I am using ...

Casual Listener

My spotify is not working in online mode in my wifi connection.I have to say that there is no other problem in my wifi connection , and i use it properly in any application but spotify.I am sure...

griceo

Casual Listener

977 Views

3 replies

0 likes

  • 977 Views
  • 3 replies
  • 0 likes

Solved!! djay won't connect??

I'm trying to connect djay on my iPad to spotify. I hit log in to spotify on the djay app, which switched me over to my browser. It gave me the option of signing up or logging in. I hit log in, then hit connect through Facebook. But it continually sa...

Newbie

I'm trying to connect djay on my iPad to spotify. I hit log in to spotify on the djay app, which switched me over to my browser. It gave me the option of signing up or logging in. I hit log in, then ...

jenningsh2

Newbie

33270 Views

16 replies

2 likes

  • 33270 Views
  • 16 replies
  • 2 likes

Superuser Contribution Cannot see last song added to queue

Hi, I cannot see the last song added to my queue. I know it’s there because the top right corner still indicates it’s there and the song plays when it’s turn is up; however, I cannot move the last song up the queue unless I add one more song after it...

Newbie

Hi, I cannot see the last song added to my queue. I know it’s there because the top right corner still indicates it’s there and the song plays when it’s turn is up; however, I cannot move the last so...

aleitner29

Regular

1875 Views

2 replies

4 likes

  • 1875 Views
  • 2 replies
  • 4 likes

Libraries not syncing

Hello, I'm having trouble with my desktop and iphone app libraries not syncing. As in, the music saved on my desktop aren't being saved onto my phone. I have tried refreshing the app, logging out and back in, restarting my phone, without any luck. An...

Newbie

Hello, I'm having trouble with my desktop and iphone app libraries not syncing. As in, the music saved on my desktop aren't being saved onto my phone. I have tried refreshing the app, logging out and...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Artist Page won’t Display

So whenever I lookup a specific song or album it works fine. But when I search a specific artist or go to an artist page. It won’t load. Just a black screen. I’ve tried logging in and out. I even tried uninstalling and reinstalling the app. It still ...

Newbie

So whenever I lookup a specific song or album it works fine. But when I search a specific artist or go to an artist page. It won’t load. Just a black screen. I’ve tried logging in and out. I even tri...

665 Views

0 replies

1 likes

  • 665 Views
  • 0 replies
  • 1 likes

iPhone X hot with battery drain

Hey guys. Installed Spotify on iOS today and have found my phone running hot. There seems to be draining the battery fast as well. I have background update turned off. Any body got any suggestions? Been using on wifi and with no downloading of songs ...

Music Fan

Hey guys. Installed Spotify on iOS today and have found my phone running hot. There seems to be draining the battery fast as well. I have background update turned off. Any body got any suggestions? B...

1059 Views

0 replies

1 likes

  • 1059 Views
  • 0 replies
  • 1 likes

Suggested Tracks

Hi,This really bothers me. On my phone (iPhone se), whenever I play a playlist, random songs that I don’t even like start playing. And, I am unable to skip them. But on my computer, this doesn’t happen. I just want to listen to my playlist, instead o...

Newbie

Hi, This really bothers me. On my phone (iPhone se), whenever I play a playlist, random songs that I don’t even like start playing. And, I am unable to skip them. But on my computer, this doesn’t ha...

carielizz

Casual Listener

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

spotify offline

i recently got a messege "spotify is offline" and i tried everything to make it go away. i tried logging out and logging back in i tried changing the password, i tried deleting the app and reinstalling simply nothing works for me and apperently it lo...

Newbie

i recently got a messege "spotify is offline" and i tried everything to make it go away. i tried logging out and logging back in i tried changing the password, i tried deleting the app and reinstalli...

carielizz

Casual Listener

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

An error occurred

Hi all, Just tried to use Spotify on my iPad but getting this error message; An error occcured I have tried to uninstall and reinstall. Log in and outTurn wifi on and offHard reset iPad (power button and home held together) iOS 11.2.5Spotify v 8.4.40...

Newbie

Hi all,   Just tried to use Spotify on my iPad but getting this error message;   An error occcured   I have tried to uninstall and reinstall.  Log in and out Turn wifi on ...

540 Views

0 replies

0 likes

  • 540 Views
  • 0 replies
  • 0 likes

Premium but can’t skip some playlists

I have Spotify Premium but can’t seem to skip songs on certain playlists, whether I have created them or someone else has. In the lock screen mode the forward and backwards arrows don’t work and in the actual playlists that are affected the little ba...

Casual Listener

I have Spotify Premium but can’t seem to skip songs on certain playlists, whether I have created them or someone else has.  In the lock screen mode the forward and backwards arrows don’t work a...

St3phers22

Casual Listener

822 Views

2 replies

0 likes

  • 822 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify won't connect to WIFI

Hi, I am a Premium Member and recently I have been unable to connect to Spotify on my Wifi network. However, it works fine when connected to 4G network. What is the fix for this problem?

Newbie

Hi,    I am a Premium Member and recently I have been unable to connect to Spotify on my Wifi network. However, it works fine when connected to 4G network.    What is the fix ...

Kimzip

Newbie

3048 Views

2 replies

0 likes

  • 3048 Views
  • 2 replies
  • 0 likes

Solved!! Beats Solo 3 Wireless play button not working on iOS 11 when on Spotify

Hi all, Updated my phone to iOS11 last night and now my bluetooth headphones's play button doesn't seem to respond when on Spotify. Volume buttons do. Tried the same controls on Apple Music and they seem to work perfectly fine. I suppose this will be...

Newbie

Hi all,   Updated my phone to iOS11 last night and now my bluetooth headphones's play button doesn't seem to respond when on Spotify. Volume buttons do. Tried the same controls on Apple Music ...

thomasstanding

Newbie

41194 Views

8 replies

1 likes

  • 41194 Views
  • 8 replies
  • 1 likes

[iOS] Lock Screen

Hey guys, I'm having a constant problem for the last week. When I lock my phone with spotify still playing. I'm unable to control anything from the lock screen. I can't pause the song, skip to the next one or go back to a song. I have to physically u...

Visitor

Hey guys, I'm having a constant problem for the last week. When I lock my phone with spotify still playing. I'm unable to control anything from the lock screen. I can't pause the song, skip to the ne...

phan_times

Community Legend

844 Views

1 replies

0 likes

  • 844 Views
  • 1 replies
  • 0 likes

Skipping abruptly mid-song to the next

Hi all,Since the Feb 20 update my songs have been skipping mid-song and going to the next song on the playlist. It happens and hen goes away, and can be hard to get through any single song. It could be because I am traveling internationally. This iss...

Regular

Hi all, Since the Feb 20 update my songs have been skipping mid-song and going to the next song on the playlist. It happens and hen goes away, and can be hard to get through any single song. It coul...

Bigbirdlegend

Regular

1061 Views

2 replies

0 likes

  • 1061 Views
  • 2 replies
  • 0 likes

Solved!! Nach Album Wiedergabe stoppen

Hallo,ich habe das Problem, dass wenn ich ein Album höre, Spotify nach dem letzten Titel nicht aufhört zu spielen, sondern mir Lieder aus dem Album Radio wiedergibt. Kann ich das irgendwie abstellen?

Casual Listener

Hallo, ich habe das Problem, dass wenn ich ein Album höre, Spotify nach dem letzten Titel nicht aufhört zu spielen, sondern mir Lieder aus dem Album Radio wiedergibt. Kann ich das irgendwie abstelle...

chuettner

Newbie

85352 Views

4 replies

0 likes

  • 85352 Views
  • 4 replies
  • 0 likes