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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243105 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126647 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3044 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308110 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132263 Views

19 replies

38 likes

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70% de canciones en listas en gris

Hola,Migre a un nuevo iphone. Baje el app de iCloud. Al iniciar sesion pude notar que la mayoria de canciones estaba en gris y no se pueden reproducir. No es un tema de licencia porque puedo agregar las mismas canciones. He reinstalado el app pero el...

Newbie

Hola, Migre a un nuevo iphone. Baje el app de iCloud. Al iniciar sesion pude notar que la mayoria de canciones estaba en gris y no se pueden reproducir. No es un tema de licencia porque puedo agrega...

1365 Views

0 replies

3 likes

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Stations on PC App Bug

When I go to add MY playlist to make a station, it refuses to play or list any song I actually have in that station, but instead plays the genre and not the playlists! It also never does get to the actual playlist. I scrolled down, played the song, s...

Regular

When I go to add MY playlist to make a station, it refuses to play or list any song I actually have in that station, but instead plays the genre and not the playlists! It also never does get to the a...

539 Views

0 replies

0 likes

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Last song in queue not showing up

the last song in my queue won’t show up, i’ve tried deleting the app and logging in again and it won’t work. if anyone knows how to help it would be appreciated!

Newbie

the last song in my queue won’t show up, i’ve tried deleting the app and logging in again and it won’t work. if anyone knows how to help it would be appreciated!

789 Views

0 replies

10 likes

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  • 0 replies
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Playback notification not working

When playing a song the playback is staying at 0:00 on the lock screen and notification centre. Even skipping songs doesn’t help. Screenshot is 10 seconds into the song. It works in control panel. iPhone XiOS 11.2.6

Newbie

When playing a song the playback is staying at 0:00 on the lock screen and notification centre. Even skipping songs doesn’t help.    Screenshot is 10 seconds into the song. It works in co...

410 Views

0 replies

0 likes

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Podcasts on Ipad

Has there been, or can we get, any update on when we can expect podcasts to show up on the iPad app? It's frustrating that they show up on all my other devices. I know the trick to start it on your phone and then pull it up on the iPad, but this only...

Newbie

Has there been, or can we get, any update on when we can expect podcasts to show up on the iPad app?  It's frustrating that they show up on all my other devices.  I know the trick to start ...

737 Views

0 replies

0 likes

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Spotify app says offline

On both my wife and my iPhones, Spotify constantly says it’s offline, or goes so slowly it won’t play a single song. Every other app on my phone works fine during this time including internet access. Is there a setting on our account we need to chang...

Casual Listener

On both my wife and my iPhones, Spotify constantly says it’s offline, or goes so slowly it won’t play a single song. Every other app on my phone works fine during this time including internet access....

jennawats

Music Fan

5608 Views

5 replies

0 likes

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Solved!! 【iOS11】How to save song on lockscreen

Hello Spotify community. I often use Spotify while getting train. I try to save song at lockscreen,But I couldn't save it. It should have been able to be done on ios 8.Does anyone know how to do this?

Newbie

Hello Spotify community. I often use Spotify while getting train. I try to save song at lockscreen,But I couldn't save it. It should have been able to be done on ios 8. Does anyone know how to do th...

user-removed

Not applicable

1357 Views

1 replies

0 likes

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Spotify with Sony Radio

Hi, my radio is the "Sony XAV-V631BT" and I would like to hear my spotify music in my car with BT Audio after my iPhone has been connected via bluetooth. This is already working when I start Spotify in advance on my Phone. Now when I get into my car ...

Newbie

Hi,   my radio is the "Sony XAV-V631BT" and I would like to hear my spotify music in my car with BT Audio after my iPhone has been connected via bluetooth. This is already working when I start...

1010 Views

0 replies

0 likes

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Family premium plan question

How do I finish setting up the premium family plan after I pressed the green except invite on the screen ???

Newbie

How do I finish setting up the premium family plan after I pressed the green except  invite on the screen ???

user-removed

Not applicable

453 Views

1 replies

0 likes

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  • 1 replies
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Shuffle an album but other artist's music

HelloWhen I play randomly an album of an artist during this reading I have titles of other singers who comes to mingle with the album of the artist.See the image below while I'm listening to the album of the artist "Eddy de Pretto" we can see downsta...

Regular

Hello When I play randomly an album of an artist during this reading I have titles of other singers who comes to mingle with the album of the artist. See the image below while I'm listening to the ...

user-removed

Not applicable

680 Views

2 replies

0 likes

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Cant search

Cant search for music can oblygt play playlists i already have. iPhone 6s Plus. Plz helo. Have restarted my phone and uninstalled and installed Spotify. Same problem

Newbie

Cant search for music can oblygt play playlists i already have. iPhone 6s Plus. Plz helo. Have restarted my phone and uninstalled and installed Spotify. Same problem

user-removed

Not applicable

479 Views

1 replies

0 likes

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  • 1 replies
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Spotify on iOS10 and Kenwood Excelon DDX594

Just started using a new Kenwood Excelon DDX594 in the car and running latest Spotify v8.4.3 on iOS 10.3.2 on iPhone 6+ using Bluetooth. The Kenwood head unit has a Spotify app installed on it. Note: this isn't a CarPlay featured head unit. Audio pla...

Music Fan

Just started using a new Kenwood Excelon DDX594 in the car and running latest Spotify v8.4.3 on iOS 10.3.2 on iPhone 6+ using Bluetooth.  The Kenwood head unit has a Spotify app installed on it....

evdude123

Newbie

9970 Views

13 replies

5 likes

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  • 13 replies
  • 5 likes

can't play playlists

I can't play my playlists. I can only play recommend, which is just terrible music. (ios 7)

Newbie

I can't play my playlists. I can only play recommend, which is just terrible music. (ios 7)

user-removed

Not applicable

549 Views

1 replies

0 likes

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Distorted sound / control volume under iOS

Hi, I've got a problem regarding distortion on some tracks when I listen to them via headphones (Sony MDR-1000X in my case). For example, if I listen to https://open.spotify.com/track/5zOnoB8FdZudDcPX4O8WqF there's a very noticable distortion at 1:19...

Visitor

Hi,   I've got a problem regarding distortion on some tracks when I listen to them via headphones (Sony MDR-1000X in my case). For example, if I listen to   https://open.spotify.com/tra...

zmx80

Regular

5678 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Solved!! Why the music is quiet?

Hello, guys. I’m having a question. Why the same song does sound louder on Apple Music? I’ve just tested two tracks – Blackout by Garbage and The Cure by Lady Gaga using the same headphones. And songs on Apple Music louder. I set my Spotify settings ...

Visitor

Hello, guys. I’m having a question. Why the same song does sound louder on Apple Music? I’ve just tested two tracks – Blackout by Garbage and The Cure by Lady Gaga using the same headphones. And song...

twerpuser

Casual Listener

183832 Views

14 replies

3 likes

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Solved!! SOME SONGS DON'T START

dear community, i have about 1000 songs downloaded on my iphone 8...when playing them randomly, sometimes some songs don't start automatically....in summary, either from all songs or from my play-list, i can play 3-4-10 songs with no problem...then s...

Casual Listener

dear community, i have about 1000 songs downloaded on my iphone 8...when playing them randomly, sometimes some songs don't start automatically....in summary, either from all songs or from my play-lis...

marianigiorgio

Casual Listener

1103 Views

4 replies

0 likes

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Spotify Running

I don't have anymore the Running part ("Genre et ambiance" in French) wich allow to choose the BPM you want. Did Spotify change something on Spotify Running ?

Newbie

I don't have anymore the Running part ("Genre et ambiance" in French) wich allow to choose the BPM you want. Did Spotify change something on Spotify Running ? 

user-removed

Not applicable

970 Views

4 replies

0 likes

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  • 4 replies
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I have pay already from bank transfer in indonesia

Hello guys, i was wondering why my premium not active yet and why i didn’t get any email for my payment?i transfer payment via bank transfer Thanks

Newbie

Hello guys,   i was wondering why my premium not active yet and why i didn’t get any email for my payment? i transfer payment via bank transfer   Thanks

user-removed

Not applicable

479 Views

1 replies

0 likes

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  • 1 replies
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Battery drain iOS 11

On my iPhone 6s with iOS 11 this app consumer too much battery and this is very terrible. I want to keep Spotify but is very difficult with this problem, please fix it

Music Fan

On my iPhone 6s with iOS 11 this app consumer too much battery and this is very terrible. I want to keep Spotify but is very difficult with this problem, please fix it

timkaren6

Newbie

1329 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes