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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29439 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94167 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

959 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293461 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123553 Views

19 replies

38 likes

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  • 19 replies
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Unable to play a track

Premium subscription, iPhone 8 Plus and playing via Cambridge CXN. I have been been using Spotify for years, but tonight I am struggling to change tracks. If if there is a play list and I touch to play a track. Nothing. It’s just not responding I hav...

Casual Listener

Premium subscription,  iPhone 8 Plus and playing via Cambridge CXN.    I have been been using Spotify for years, but tonight I am struggling to change tracks.    If if th...

Dee-Dee69

Newbie

807 Views

2 replies

1 likes

  • 807 Views
  • 2 replies
  • 1 likes

Playing a list of playlists on a mobile device

Recently I created a list of playlists because I have too much music saved for Spotify’s infamous limit. Now I can play this list of multiple playlists on the desktop version at the same time, shuffling them automatically. When I start this on my des...

Music Fan

Recently I created a list of playlists because I have too much music saved for Spotify’s infamous limit. Now I can play this list of multiple playlists on the desktop version at the same time, shuffl...

NLCas8

Newbie

660 Views

1 replies

1 likes

  • 660 Views
  • 1 replies
  • 1 likes

Superuser Contribution Waiting to download ... FOREVER !!! grr

Premium Subscriber > Reloaded Spotify App on iPhone 5 >ZERO songs in my playlist - |Downloading ... Waiting to download| - that's it. Nothing happens. 32 gig left on my phone. What the heck?

Newbie

Premium Subscriber > Reloaded Spotify App on iPhone 5 >ZERO songs in my playlist - |Downloading ... Waiting to download| - that's it. Nothing happens. 32 gig left on my phone. What the heck?

Jack

Roadie

42650 Views

3 replies

3 likes

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  • 3 replies
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Superuser Contribution Changing the theme of spotify

Hi, Is there an option to change the theme of spotify. The black color is stressing my eyes. Having an option to change the background color will be a great option. This might be the only reason why I would go back to iTunes. The background is very p...

Casual Listener

Hi,    Is there an option to change the theme of spotify. The black color is stressing my eyes. Having an option to change the background color will be a great option. This might be the o...

Jack

Roadie

85817 Views

1 replies

136 likes

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  • 1 replies
  • 136 likes

New iPad seems to have cancelled my premium account...

Ok, so i've just gotten a new iPad, and i already have a macbook and an iphone i use spotify on, for which I have a premium account. But now all of a sudden i started hearing ads, and it seems i've been switched to the Free account. I says so on all ...

Newbie

  Ok, so i've just gotten a new iPad, and i already have a macbook and an iphone i use spotify on, for which I have a premium account. But now all of a sudden i started hearing ads, and it seem...

398 Views

0 replies

0 likes

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Soundhound list to spotify

Hello, I have almost 200 results in my soundhound file. I started the connection towards spotify, but only songs that I searched AFTER the connection towards spotify are updated to the Soundhound playlist in spotify... I already tried https://communi...

Newbie

Hello,   I have almost 200 results in my soundhound file. I started the connection towards spotify, but only songs that I searched AFTER the connection towards spotify are updated to the Sound...

whjacq

Casual Listener

1892 Views

1 replies

1 likes

  • 1892 Views
  • 1 replies
  • 1 likes

Spotify on my iPhone skips songs. Why?

Hi Team and Community. I have the iPhone 8 and the latest version of Spotify. For some reason, the Spotify app will randomly start skipping songs and not play them in full. I skip further into the song, I reset the app, I delete the app and redownloa...

Newbie

Hi Team and Community.    I have the iPhone 8 and the latest version of Spotify. For some reason, the Spotify app will randomly start skipping songs and not play them in full. I skip furt...

1125 Views

0 replies

2 likes

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  • 0 replies
  • 2 likes

interface different

Two different accounts logged into the same app but interface is totally different in each account. Anyone know how to change this?

Newbie

Two different accounts logged into the same app but interface is totally different in each account. Anyone know how to change this?

Craigaradke

Newbie

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
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Google Cast speakers sometimes don't show in Devices list

I've done some Googling on this, and haven't seen anyone post about a particular and annoying problem I'm having: On my wifi network at home, I have several possible network speakers to use for Spotify playback:- Sony SRS x77, Sony SRSZR5 (both Spoti...

Newbie

I've done some Googling on this, and haven't seen anyone post about a particular and annoying problem I'm having:   On my wifi network at home, I have several possible network speakers to use ...

ehp1

Newbie

1930 Views

3 replies

9 likes

  • 1930 Views
  • 3 replies
  • 9 likes

Solved!! Playlists on iPhone

Does anybody know how can I rearrange my playlists by Artist and not Date Added on the iPhone app ? I've tried everything and got nowhere. I've already tried rearranging it in the desktop version, but it is still arranged by Date Added on my phone.He...

Newbie

Does anybody know how can I rearrange my playlists by Artist and not Date Added on the iPhone app ? I've tried everything and got nowhere. I've already tried rearranging it in the desktop versio...

Neptune1029

Newbie

1203 Views

5 replies

0 likes

iphone
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New music friday

You are ment to update new music friday at 12:00, you never fail to do this but you have this time spotify !! Very unhappy

Newbie

You are ment to update new music friday at 12:00, you never fail to do this but you have this time spotify !! Very unhappy 

308 Views

0 replies

0 likes

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SOLVED: Common problem with playing local files on mobile

Hi there, yesterday I got an OST I ordered and imported the CD files on my Mac via iTunes, then then created a playlist in Spotify and moved the files there. I turned on "Download" but it looks like the files were not really "downloaded", the button ...

Newbie

Hi there,   yesterday I got an OST I ordered and imported the CD files on my Mac via iTunes, then then created a playlist in Spotify and moved the files there.  I turned on "Download" bu...

zpeppp

Newbie

637 Views

1 replies

0 likes

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  • 1 replies
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song length (time keeper)

Something has caused the "time passed" & "time remaining" feature to disappear after a few seconds when playing songs from my playlist. Can I adjust this so it stays on again? Any way to make it bigger, too? I got the iPhone 6+ hoping it would be lar...

Newbie

Something has caused the "time passed" & "time remaining" feature to disappear after a few seconds when playing songs from my playlist. Can I adjust this so it stays on again? Any way to make it ...

user-removed

Not applicable

7586 Views

17 replies

13 likes

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  • 17 replies
  • 13 likes

Error 404

Unable to login to Spotify on iPad and iPhone due to error 404. Working fine this morning. Thanks in advance for any help/updates

Regular

Unable to login to Spotify on iPad and iPhone due to error 404. Working fine this morning. Thanks in advance for any help/updates

Ils

Newbie

51845 Views

53 replies

16 likes

  • 51845 Views
  • 53 replies
  • 16 likes

Error when connected to wifi

When I'm at home, connected to wifi, Spotify won't search or work. What I've already tried:I checked if offline mode was one - it wasn'tI've restarted the app several times - it didn't helpI re-installed the app, that also didn't work.As soon as I tu...

Casual Listener

When I'm at home, connected to wifi, Spotify won't search or work.   What I've already tried: I checked if offline mode was one - it wasn't I've restarted the app several times - it didn't ...

Hubo

Community Legend

1345 Views

5 replies

0 likes

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  • 5 replies
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When Playing an Album on Shuffle, Random Songs are Inserted

I recently started using Spotify free to see how I liked the service. On my desktop it works fine, but I've noticed an issue with playback on my phone. When I select an album from an artist, I only have the option to Shuffle Play. I assume that's bec...

Newbie

I recently started using Spotify free to see how I liked the service.  On my desktop it works fine, but I've noticed an issue with playback on my phone.   When I select an album from an a...

bobgob

Newbie

2759 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify Crashing when opening on iPod Touch

The app keeps crashing when I open it on my ipod touch. I even bought a new ipod touch because i thought something was wrong with my old one. Everything is fully updated and brand new! Help!

Regular

The app keeps crashing when I open it on my ipod touch.  I even bought a new ipod touch because i thought something was wrong with my old one. Everything is fully updated and brand new...

taramasud

Regular

2378 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Spotify not working

I have a iPhone 6s Plus and for some reason within the last 2 weeks ever time I get into my car and the Bluetooth connects Spotify will flash and lock up and will not play music nor give me an option to choose a song. I’ve tried reinstalling, rebooti...

Newbie

I have a iPhone 6s Plus and for some reason within the last 2 weeks ever time I get into my car and the Bluetooth connects Spotify will flash and lock up and will not play music nor give me an option...

391 Views

0 replies

0 likes

  • 391 Views
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Now playing and next in queue is missing

I have this problem for a while and can’t figure out yet. I did try to reinstall the app. My device is iphone8 on lastest fw (11.2.1)

Casual Listener

I have this problem for a while and can’t figure out yet. I did try to reinstall the app. My device is iphone8 on lastest fw (11.2.1)  

xvernx

Newbie

865 Views

3 replies

0 likes

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  • 3 replies
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Spotify stops in Nike+ Run

Anyone could help me ?I use Spotify Premium with Nike Running, and when I start run the spotify play ok, but after 10 minutes it stops play and only after stop and play many times, it back to play. I use an Iphone 5s.The Nike Running mobile data is e...

Newbie

Anyone could help me ? I use Spotify Premium with Nike Running, and when I start run the spotify play ok, but after 10 minutes it stops play and only after stop and play many times, it back to play....

crackerdooby

Newbie

3019 Views

2 replies

2 likes

  • 3019 Views
  • 2 replies
  • 2 likes