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Cannot download Spotify on new iphone

Cannot download Spotify on new iphone

I received a new iPhone (SE) and restored my backup from my old phone. I originally downloaded Spotify under a different Apple ID on my old. I no longer have access to that account and tried to download the app under my current Apple ID. I tap “get”, it asks for the password then it doesn’t download. 

I have a premium subscription but I have no way of using it!

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1 Reply

Hey @Jsulli03,

have you tried to restart your phone?

When this isn't working, you should try to download the Spotify App using another internet connection.

 

Have a nice day!

LK608

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