Double Speed Song Bug

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Double Speed Song Bug

smaxwell96
Newbie

I have found a slightly annoying bug on Spotify for iOS that causes music to speed up (approx. 2x speed). It has only occured twice, but I would like to make Spotify's developers aware of the issue so they can solve it.

 

The first time, I had paused Spotify on my iPhone, then later hit play on a bluetooth device I had connected to my phone. There was no response the first time I hit play for several seconds, so I hit it 2-3 more times until the music started. The music playback was at around 2x speed for several songs (I wanted to see if it would fix itself) until I started a song over, which fixed it. This was on version 5.3.0 of the Spotify Music app on my iPhone 6 Plus.

 

The second time, I had been listening to Spotify Music on my iPhone, and changed the song on the Joy for Spotify app for Apple Watch. I then decided to go back to the song I had previously been listening to, so I opened the Spotify Music app on my phone and the song I had previously been listening to was still there, paused, with a dialogue above it that said something along the lines of "Your music has been paused because your account is being used by another device." I dismissed the dialogue and hit play, and the song played at around 2x speed. I started the song over, and again fixed the problem. This time I was using version 5.4.0 of the Spotify Music app, on the same phone.

 

This problem is easy to fix by starting the song over, but I shouldn't have to start my music over every other time I try to listen to it. I hope my reporting of this bug will assist Spotify's iOS app developers in finding and fixing it. Feel free to ask for any other details if you need to. Thanks!

48 Replies

Re: Double Speed Song Bug

MattSuda
Community Legend

Hey @smaxwell96

 

Thanks for the report. I've had this happen to me at least once.

 

I will pass it on to be looked into. 

Re: Double Speed Song Bug

Talahamut
Casual Listener

I just had this happen too.  I went into the iOS app (after not using it since yesterday), started playing the song which was already queued up, and it was double-time.  I wish I could reliably reproduce it, since it'd be kind of cool to be able do it on purpose too! :D

Re: Double Speed Song Bug

kleu
Regular

Yesterday this happened to me for a second time. I too had recently connected to a bluetooth speaker and had hit play a few times scince the phone didn't recognize the play command. And off it went in double speed but yet in correct pitch. Altogh I had a great time listening to Meshuggah and Finntroll in double speed it can be quite annoying.

A restart of the app resolved it last time but this time i tried to swich songs, between those in offline mode and live stream from Soptify and still everything was in bouble speed. 

The double speed also somehow fitted into the correct bpm of the songs. So it wasn't like the playback strictly played 0,5 out of ever 1 second but it corrected itself to the actual tempo of the song and cut that in half without changing the pitch. Quite impressive but probably not to hard to do with modern audio software.

Well, this might be a fun feature but I would like to be asked for the potion in that case :)

Thanks for your great work!

Re: Double Speed Song Bug

Iain20
Newbie
Happens to me every so often, seems to be when music is paused on iOS I use it mainly. To resolve I have to close the app and reopen

Re: Double Speed Song Bug

Chrlol
Newbie

Happened to me aswell.

had it in the background for a while using other apps, then when i resumed there it was approx double speed.

Re: Double Speed Song Bug

Duckyfree1
Casual Listener
I JUST started having this issue. Using Spotify app ios via Bluetooth (Entune) to my Toyota Sienna. Songs play fine locally but double speed (or faster) with playing via Bluetooth. Restarted phone and uninstalled / reinstalled Spotify to no avail. Please help!

Re: Double Speed Song Bug

kleu
Regular

The other day it happened again. 

I was playing a podcast via bluetooth in the car, got out -it auto paused.

The podcast was playing through the podcasts dedicted app, not the ios app.

 

Moments later i plugged my headphones in and pressed play on the headphones.

Instead of resuming the podcast Spotify kicked in, in double speed.

 

So perhaps when you send a "Hey! System, Play!" and the phone doesn't know which app to kick to life scince they all are in some kind of sleep or stby and Spotify is abrouptley awaken and not quite ready perhaps the app looses some kind of sync-timer or what have you?

 

*edit; spelling.

 

Re: Double Speed Song Bug

sglowa
Newbie

Same issue here. It happens to me every day which is very annoying... Nothing helps - changing songs, albums etc.

Re: Double Speed Song Bug

dktrfrd0
Newbie

What BT device were you using? I'm having the same issue with my BT Earphones.

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