Double Speed Song Bug

Reply

Double Speed Song Bug

smaxwell96
Newbie

I have found a slightly annoying bug on Spotify for iOS that causes music to speed up (approx. 2x speed). It has only occured twice, but I would like to make Spotify's developers aware of the issue so they can solve it.

 

The first time, I had paused Spotify on my iPhone, then later hit play on a bluetooth device I had connected to my phone. There was no response the first time I hit play for several seconds, so I hit it 2-3 more times until the music started. The music playback was at around 2x speed for several songs (I wanted to see if it would fix itself) until I started a song over, which fixed it. This was on version 5.3.0 of the Spotify Music app on my iPhone 6 Plus.

 

The second time, I had been listening to Spotify Music on my iPhone, and changed the song on the Joy for Spotify app for Apple Watch. I then decided to go back to the song I had previously been listening to, so I opened the Spotify Music app on my phone and the song I had previously been listening to was still there, paused, with a dialogue above it that said something along the lines of "Your music has been paused because your account is being used by another device." I dismissed the dialogue and hit play, and the song played at around 2x speed. I started the song over, and again fixed the problem. This time I was using version 5.4.0 of the Spotify Music app, on the same phone.

 

This problem is easy to fix by starting the song over, but I shouldn't have to start my music over every other time I try to listen to it. I hope my reporting of this bug will assist Spotify's iOS app developers in finding and fixing it. Feel free to ask for any other details if you need to. Thanks!

48 Replies

Dkbritton
Newbie
This is Not a solution. The problem is widespread and very alive and unsolved.

Ghostdaddah
Regular
I did cancel my subscription I had for many years because of this. Tired of waiting and it was useless and dangerous to fiddle with in the car while driving. Will likely subscribe again if/when fixed.

GerPole
Casual Listener
This has happened to me too, I really like it though.

MattSuda
Rock Star 24
Rock Star 24

Hey @smaxwell96

 

Thanks for the report. I've had this happen to me at least once.

 

I will pass it on to be looked into. 

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

GerPole
Casual Listener
This has happened to me at least three times. (All 3 on rainy days interestingly enough). The first time it happened I got about two songs in and tried to figure out why my headphones were on crack (lol). So I unplugged the headphones and reinserted them and the songs returned to normal. The next time it happened, I didn't do anything because I was on a Funk playlist that sounded wonderful with this glitch, I left it on for the entire day but turned my phone off when I went to sleep and when I powered my phone up in the morning, the glitch stopped. The third time is today, I'm currently listening to a hip-hop playlist and this glitch is occurring, it sounds epic, so I'm wondering if anyone knows what causes this or has any consistent way to reproduce this. (((SPOTIFY PLEASE DONT PATCH THIS I THINK ITS A HIDDEN GEM)))

Ghostdaddah
Regular

Is there a fix for this?

 

I have had this problem for a very long time now, iPhone6, latest iOS...

 

In the mean time I have purchased a new car with Apple CarPlay, and the problem is the same. It happens several times a day and it is annoying--and dangerous too, since I now have to kill and restart Spotify on my phone to get any music to play at normal speed. This can happen while driving since stopping to fix this is usually impractical or even more dangerous...

 

There was no family subscription for Spotify either, so I actually logged in to cancel my subscription today due to me needing a family subscription plan, as well as near problem free playbacj for in-car-use.

 

I am a "veteran" subscriber, but the double speed music bug hits me all the time, causing massive annoyance and dangers in traffic for me, coupled with the no-family-sub thing... I was thinking I could just move to Apple Music entirely.

 

But, it seems you now have a family subscription now so - OK, checkmark

Remaining issue:

Music plays back at double speed, usually when resuming playback. This can usually (but not always) be fixed by killing the Spotify App and restarting it. !This bug is extremely annoying when depending on Spotify in the car.!

 

Note:

If this is an issue with the external device (BT Audio device or similar) it desperately needs fixing. For Apple CarPlay I use a USB cable (not BT).

Chrlol
Newbie

Happened to me aswell.

had it in the background for a while using other apps, then when i resumed there it was approx double speed.

SUGGESTED POSTS