Double Speed Song Bug

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Re: Double Speed Song Bug

sharkeylsu
Casual Listener

Happened to me today. I was listening to a song, switched over to Facebook and played a video which caused Spotify to pause. When I returned to Spotify and pressed play the song was at 2x speed. Pressing next did nothing to solve the problem but pause then play seemed to fix the problem. What a strange bug...no big deal but should be fixed.

Re: Double Speed Song Bug

sharkeylsu
Casual Listener
 

Re: Double Speed Song Bug

LorraineC
Newbie
Are you all sure it's Spotify that's the problem? I have an Iphone6+ and had an album from Spotify playing 2x normal speed via the Bluetooth connection in my car. Tonight I was searching for a song via a search engine, clicked on one of the results to play it (not a link to Spotify) and that too played at 2x the speed. I think it's the device rather than the app

Re: Double Speed Song Bug

Ghostdaddah
Regular

Is there a fix for this?

 

I have had this problem for a very long time now, iPhone6, latest iOS...

 

In the mean time I have purchased a new car with Apple CarPlay, and the problem is the same. It happens several times a day and it is annoying--and dangerous too, since I now have to kill and restart Spotify on my phone to get any music to play at normal speed. This can happen while driving since stopping to fix this is usually impractical or even more dangerous...

 

There was no family subscription for Spotify either, so I actually logged in to cancel my subscription today due to me needing a family subscription plan, as well as near problem free playbacj for in-car-use.

 

I am a "veteran" subscriber, but the double speed music bug hits me all the time, causing massive annoyance and dangers in traffic for me, coupled with the no-family-sub thing... I was thinking I could just move to Apple Music entirely.

 

But, it seems you now have a family subscription now so - OK, checkmark

Remaining issue:

Music plays back at double speed, usually when resuming playback. This can usually (but not always) be fixed by killing the Spotify App and restarting it. !This bug is extremely annoying when depending on Spotify in the car.!

 

Note:

If this is an issue with the external device (BT Audio device or similar) it desperately needs fixing. For Apple CarPlay I use a USB cable (not BT).

Re: Double Speed Song Bug

OldGeekGuy
Casual Listener
I've had this happen a lot. Once it starts happening, it doesn't matter if I'm playing music I've downloaded, or playing online. Off I'm playing online, the music quality is drastically degraded.
Has anyone found a work around to get it to stop?

Re: Double Speed Song Bug

tameekag
Newbie
Has a solution been posted for this? I've had it happen about 5 times

Re: Double Speed Song Bug

loyen_
Newbie

I just experienced this bug on my laptop.

I don't know if it's relevant, but:

1) Played music (on spotify to be make that clear)

2) Unplugged from a thunderbolt screen (displayport + charger) and headphones

3) Had a skype call

4) Put it in sleep mode

5) Plugged back in to the screen and my headphones (while still in sleep mode).

6) Woke it up and started playing music again

 

Device: Macbook Pro Retina Early 2015

OS: MacOS Sierra 10.12.2 (16C67)

Spotify version: 1.0.45.186.g3b5036d6

Re: Double Speed Song Bug

OldGeekGuy
Casual Listener
Well, since my problem was on the iPhone, it just confirms they have some
larger problem. Thanks

Re: Double Speed Song Bug

sevquis
Newbie
Can confirm I get this issue too. The bug happens regardless of iPhone cable attached or not but always while playing over bluetooth audio.

When resuming a paused playback over bluetooth and it does not start right off, the song will play at double speed until you either pause and play the song or restart the song and then playback ia normal again.

So far I have only been able to replicate this issue consistantly where the iPhone doesn't have full reception and Spotify doesn't always load the interface fully before you hit play on the last song you paused.

iPhone 7 Plus with latest IOS and Spotify App as of 20th Jan 2017.

Re: Double Speed Song Bug

Ghostdaddah
Regular

When the bug triggered, I was never able to get the songs to play back at normal speed unless I quit/exited the Spotify app completely. No amount of switching songs/albums/stopping/starting solved the issue. I had to kill the app and restart it for the issue to go away. And it was very inconsistent when this bug triggered; sometimes every day, sometimes not for a week--otherwise I would have tried to collect more data to help debug this.

 

The having to kill the app to fix it must mean something, like how is the BT audio connection initalized/handled? Only on startup? Can something happen with the BT connection when the app is passive/background and coming back to resume play? It's been like this for quite some time now, a year or more?

 

I listen to music streams when I'm in the car (almost exclusively) and having the songs play back at double speed (or not at all) when using Apple CarPlay and Spotify, was just too annoying--and dangerous in traffic. (I have the same problem in my other car with just regular BT audio (not Apple CarPlay) when using Spotify)

 

Since this issue seemed to always happen while driving, I couldn't really fiddle around or collect more debug information easily, I didn't want to get off the highway to debug this. So in the end I switched to the iPhone's "built in" service, and it has worked pretty much flawlessly on the same third-party equipment. I really hope Spotify can figure this one out and make playback more robust. When using it in the car there is just very little room for "fiddling", restarting apps etc. Stability is key here.

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