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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242146 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124993 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2981 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307739 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132034 Views

19 replies

38 likes

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Video watching on mobile.

when will video watching be available in Hong Kong???PlanPremiumCountry Hong Kong DeviceiPhone 7Operating SystemiOS 10 My Question or Issue Music/ playlist video watching

Newbie

when will video watching be available in Hong Kong??? Plan Premium Country  Hong Kong  Device iPhone 7 Operating System iOS 10   My Question or Issue  Music/ playlist v...

455 Views

0 replies

0 likes

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Solved!! New spotify look?

Hello, here's the thing: this afternoon when I opened spotify it looked this way the "control bar" in the ios app. Is it normal because of an update or something happened to my device? IMG_7943.jpg

Music Fan

Hello, here's the thing: this afternoon when I opened spotify it looked this way the "control bar" in the ios app. Is it normal because of an update or something happened to my device?    ...

user-removed

Not applicable

13960 Views

13 replies

1 likes

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  • 13 replies
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Accidentally unfollowed playlist

I guess i have accidentally unfollowed a playlist which i haven't created myself. Is there anyway to restore these settings? I can't remember the exact name of the playlist otherwise i could have simply searched for it. Can anyone advice?

Newbie

I guess i have accidentally unfollowed a playlist which i haven't created myself. Is there anyway to restore these settings? I can't remember the exact name of the playlist otherwise i could have sim...

702 Views

0 replies

0 likes

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I can't download Spotify from Appstore

PlanPremium FamilyCountry SwitzerlandDevice(iPhone 5) My Question or IssueI purchased an Iphone 5 for my daughter and I want to download Spotify (I have Premium family) from the Appstore it is not possible (button "download" is not activ). I can't do...

Newbie

  Plan Premium Family Country  Switzerland Device (iPhone 5)   My Question or Issue I purchased an Iphone 5 for my daughter and I want to download Spotify (I have Premium fami...

592 Views

0 replies

0 likes

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Superuser Contribution Can’t control on lock screen with iOS11

Hi, hope im posting in the right thread....since upgrading my iPhone 7 to iOS11 I can no longer control or operate the Spotify app via the lock screen. In the past when I would lift the phone to wake, if Spotify was playing I could play, pause, skip ...

Casual Listener

Hi,   hope im posting in the right thread....since upgrading my iPhone 7 to iOS11 I can no longer control or operate the Spotify app via the lock screen. In the past when I would lift the phon...

y2i3fx9-_qua

Newbie

10807 Views

9 replies

8 likes

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Spotify keeps logging me out and deleting all my downloaded songs on my iPod.

Spotify UsernamecarloshdfcPlanPremiumCountry BrazilDeviceiPod 5Operating SystemiOS 9.3.5 My Question or IssueI keep being logged out of my iPod every couple of days. I connect to internet on it every single day and some days when I open it, the app l...

Newbie

Spotify Username carloshdfc Plan Premium Country  Brazil Device iPod 5 Operating System iOS 9.3.5   My Question or Issue I keep being logged out of my iPod every couple of days....

1481 Views

0 replies

0 likes

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Save "Liked From Radio" to my library

I've got a bunch of songs in the playlist "Liked from Radio," but none of these songs show up in my LIbrary (i.e. they don't appear in Songs). Is this the expected behavior? How can I quickly add all the songs in my "Liked from Radio" playlist to my ...

Newbie

I've got a bunch of songs in the playlist "Liked from Radio," but none of these songs show up in my LIbrary (i.e. they don't appear in Songs).  Is this the expected behavior?    ...

651 Views

0 replies

0 likes

Playlists
Radio
songs
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Superuser Contribution Album Art for Local Files

Currently when I upload local songs via the desktop app, I am able to see the album art but when I download it on the iOS app the album art doesn't show. Hoping to see this implemented. Thanks!

Music Fan

Currently when I upload local songs via the desktop app, I am able to see the album art but when I download it on the iOS app the album art doesn't show. Hoping to see this implemented. Thanks!

Chaoticity

Newbie

15043 Views

17 replies

10 likes

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  • 10 likes

Bluetooth in truck

when my phone connects to the Bluetooth in my truck, my phone only has The Spotify logo, I cant Search individual songs or change playlists. It worked fine until a few days ago.

Newbie

when my phone connects to the Bluetooth in my truck, my phone only has The Spotify logo, I cant Search individual songs or change playlists. It worked fine until a few days ago.   

415 Views

0 replies

0 likes

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I don’t have access to all of my saved songs because of the new update

After I updated my Spotify I didn’t have access to a section or a playlist that had all of my saved songs. I read some other posts about people who had the same problem. They said that if I like the song then it will appear in a favorites playlist. I...

Visitor

After I updated my Spotify I didn’t have access to a section or a playlist that had all of my saved songs. I read some other posts about people who had the same problem. They said that if I like the ...

blackhawksfan

Regular

4343 Views

11 replies

2 likes

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  • 11 replies
  • 2 likes

Spotify logged me out and i cant log back in

Spotify UsernameellyontopPlanFree/PremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify logged me out and I can’t log back in. It keeps telling me that an unexpected error has occurred and to try ag...

Newbie

Spotify Username ellyontop Plan Free/Premium Country   Device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Spotify logged me out and...

oliveflask

Newbie

1338 Views

1 replies

1 likes

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Crossfade suddenly making sharp pauses

iPod Touch 5 My Question or IssueThis morning I was playing the “Transistor Original Soundtrack” album and noticed there is a sharp pause when the crossfade starts. I thought it may be a bug so I checked the updates, updated to the newest version (al...

Regular

  iPod Touch 5  My Question or Issue This morning I was playing the “Transistor Original Soundtrack” album and noticed there is a sharp pause when the crossfade starts. I thought it may ...

460 Views

0 replies

0 likes

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New update complaints (long time user)

I don't need assistance, but I have some thoughts on the new update... As a long time user, I feel disheartened by the changes. Two of the biggest issues I have are as follows: -Under the playlists tab, folders are now gone. Playlists appear in the o...

Casual Listener

   I don't need assistance, but I have some thoughts on the new update... As a long time user, I feel disheartened by the changes.  Two of the biggest issues I have are as follows: &...

SpikeApple

Music Fan

1572 Views

2 replies

6 likes

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playing music from playlists via bluetooth in car, suddenly won't play unless downloaded

HiI mainly play in car and have various playlists on 'premium' and, until recently, have had no problems at all but recently, I cannot play tracks, they are all 'greyed' out and it says that I must download but have never had to do this before. Have ...

Visitor

Hi I mainly play in car and have various playlists on 'premium' and, until recently, have had no problems at all but recently, I cannot play tracks, they are all 'greyed' out and it says that I must...

-5x_sgnz03x6h

Newbie

2108 Views

2 replies

0 likes

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Where did the Shuffle on/off Icon go?

Next to the Play / Skip Buttons there has been a small icon to activate / deactivate "SHUFFLE" while I was playing a song until yesterday or so.. NOW IT'S GONE? Now there's just a HEART and a LIKE/DISLIKE-THING icon... Was there an update or somethin...

Casual Listener

Next to the Play / Skip Buttons there has been a small icon to activate / deactivate "SHUFFLE" while I was playing a song until yesterday or so.. NOW IT'S GONE? Now there's just a HEART and a LIKE/DI...

mjshaolin

Casual Listener

1772 Views

3 replies

3 likes

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Spotify charts

Spotify Usernamealambert3400PlanFree/PremiumCountry DeviceiPhone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEvery time I try to access any Spotify chart the app freezes on this black screen and I don't get to see th...

Newbie

Spotify Username alambert3400 Plan Free/Premium Country   Device iPhone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Every time I try ...

Keanu_C

Community Legend

1598 Views

1 replies

0 likes

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New IOS Update

Spotify UsernameperriwinklepansyPlanFree/PremiumCountry DeviceIPhone 6SOperating SystemChromebook My Question or IssueHello, recently my phone automatically updated to the newest verision of Spotify, which I have a couple of problems with and I would...

Newbie

  Spotify Username perriwinklepansy Plan Free/Premium Country   Device IPhone 6S Operating System Chromebook   My Question or Issue Hello, recently my phone automatically ...

user-removed

Not applicable

747 Views

1 replies

1 likes

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Spotify refuses to see my Chromecast TV now...

This just started happening for some reason. It's never worked from my MacBook, but now I can't connect Spotify to my Chromecast Vizio TV with my iPhone X either... It's not listed at all.

Casual Listener

This just started happening for some reason. It's never worked from my MacBook, but now I can't connect Spotify to my Chromecast Vizio TV with my iPhone X either... It's not listed at all.

hoa6i-8e5_upe

Newbie

2419 Views

7 replies

0 likes

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  • 7 replies
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***New update***How do I delete recently played songs

Spotify Usernamedj.galxxyPlanFreeCountry USA DeviceiPhone X/10Operating SystemIos 11 My Question or Issue How do I clear songs from the recently played section? (I have the new update)

Newbie

  Spotify Username dj.galxxy Plan Free Country  USA  Device iPhone X/10 Operating System Ios 11  My Question or Issue  How do I clear songs from the recently play...

1882 Views

0 replies

0 likes

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