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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35795 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101073 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1245 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298054 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125392 Views

19 replies

38 likes

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Chromecast audio & video invisibles from Spotify

Hello, All worked perfectly a few weeks ago. It still works fine from Chrome on a PC with miroring feature. But from spotify on IOS 11.3.1 (Iphone), there is no chromecast available on my network. On the same device the Google Home app sees the chrom...

Casual Listener

Hello,   All worked perfectly a few weeks ago. It still works fine from Chrome on a PC with miroring feature.  But from spotify on IOS 11.3.1 (Iphone), there is no chromecast available o...

hida_akawa

Casual Listener

673 Views

1 replies

2 likes

  • 673 Views
  • 1 replies
  • 2 likes

Volume control slider invisible

The slider bar in the webplayer is there, but the slider itself is missing. If I move it just after loading the page it stays otherwise it disapears.

Casual Listener

The slider bar in the webplayer is there, but the slider itself is missing. If I move it just after loading the page it stays otherwise it disapears.

rileyjt

Newbie

803 Views

1 replies

0 likes

  • 803 Views
  • 1 replies
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Facebook button doesn't work!

After I log off on the spotify app, I don't manage to login again with the facebook button option inside the app. Doesn't matter how many times I click, nothing happens!I reinstalled the app, removed from my facebook app options and I'm still with th...

Regular

After I log off on the spotify app, I don't manage to login again with the facebook button option inside the app. Doesn't matter how many times I click, nothing happens! I reinstalled the app, remov...

Bianca14

Regular

750 Views

1 replies

0 likes

  • 750 Views
  • 1 replies
  • 0 likes

Stops playing unless open

My spotify will stop playing music if i lock my phone with the app open or if i exit the app? I cant press play with the scroll up menu on my iphone either?

Newbie

My spotify will stop playing music if i lock my phone with the app open or if i exit the app?    I cant press play with the scroll up menu on my iphone either? 

Loxer

Community Legend

717 Views

1 replies

0 likes

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  • 1 replies
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[All Platforms] Bring back the old Spotify

I'd like the old spotify back. The one before this new update in April.. or at least please let us be able to follow friends and look up other people's playlist. That was one very great feature I loved on Spotify and it really helps connect with othe...

Newbie

I'd like the old spotify back. The one before this new update in April.. or at least please let us be able to follow friends and look up other people's playlist. That was one very great feature I lov...

Maxim

Spotify Star

1255 Views

1 replies

2 likes

All Platforms
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  • 1 replies
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Share your usernames here!!!!!

 https://open.spotify.com/user/super_k_power?si=xLGkJriSS7GbLb27cGQGAA

Visitor

  https://open.spotify.com/user/super_k_power?si=xLGkJriSS7GbLb27cGQGAA

758 Views

0 replies

0 likes

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  • 0 replies
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Solved!! Waiting To Download: iPhone won't download offline playlists

Hey. I recently updated my iPhone iOs and had to restore the phone during the process. Since then, all my offline playlists say "Waiting to download", but no tracks ever download. Tracks have the gray download arrow, but never the green one, and are ...

Casual Listener

Hey.   I recently updated my iPhone iOs and had to restore the phone during the process. Since then, all my offline playlists say "Waiting to download", but no tracks ever download. Track...

mariaaatk

Newbie

342152 Views

69 replies

9 likes

offline mode
waiting to download
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  • 69 replies
  • 9 likes

notifacation problem

I follow a lot of people on spotify but I've never gotten a notifacation from none of them, not on email or on my phone. Yes i have checked notifacations settings, and yes i have everything on but it still doesnt work.does anyone know why this is hap...

Newbie

I follow a lot of people on spotify but I've never gotten a notifacation from none of them, not on email or on my phone.  Yes i have checked notifacations settings, and yes i have everything on ...

784 Views

0 replies

0 likes

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Saved songs on new update

So I had gotten the new update on Spotify mobile and had noticed that all of my saved songs got separated into favorite songs and favorite albums. Is there anyway I can play all the songs from my favorite and favorite albums?

Newbie

So I had gotten the new update on Spotify mobile and had noticed that all of my saved songs got separated into favorite songs and favorite albums. Is there anyway I can play all the songs from my fav...

1319 Views

0 replies

2 likes

  • 1319 Views
  • 0 replies
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Superuser Contribution Spotify Community Rock Star Program

Hello Spotify lovers! Have you ever shown a friend how to sync a playlist? Ever explained how Spotify works to a group of people? At Spotify, we know users helping users is something special. That’s why we’ve created the Spotify Rock Star Program to ...

Spotify

      Hello Spotify lovers!   Have you ever shown a friend how to sync a playlist? Ever explained how Spotify works to a group of people? At Spotify, we k...

Jbeauchamp61

Casual Listener

41023 Views

18 replies

10 likes

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  • 18 replies
  • 10 likes

Songs cover art VW bluetooth

In my VW Golf 7 2018, songs cover art doesn't appear with bluetooth.There's a solution?

Newbie

In my VW Golf 7 2018, songs cover art doesn't appear with bluetooth. There's  a solution?

3626 Views

0 replies

25 likes

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CLEARING QUEUE within Amazin Alexa

OKAY.. For starters I am a SPOTIFY FAN BOY and a self-proclaimed TECH GEEK. So when I couldn’t find out why my normal steps to clear my Spotify queue wouldn’t work, I searched high and low and after sometime came to a realization that I would like to...

Music Fan

OKAY.. For starters I am a SPOTIFY FAN BOY and a self-proclaimed TECH GEEK. So when I couldn’t find out why my normal steps to clear my Spotify queue wouldn’t work, I searched high and low and after ...

1087 Views

0 replies

0 likes

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Mobile app update, play que, song view

Following the most recent app update (iOS) there doesn’t appear to be a play que. Also the standard (PC) style way songs appear on artists pages has changed making it difficult to see what’s playing and what’s available. Don’t know if this is the sam...

Newbie

Following the most recent app update (iOS) there doesn’t appear to be a play que. Also the standard (PC) style way songs appear on artists pages has changed making it difficult to see what’s playing ...

437 Views

0 replies

0 likes

  • 437 Views
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Browse and radio buttons missing

Two days ago the browse and radio buttons went missing on my app on iPhone app. I have a premium membership. I use browse everyday so it’s frustrating not to have it. Any ideas? I’ve deleted the app and reinstalled....still no luck.

Casual Listener

Two days ago the browse and radio buttons went missing on my app on iPhone app.  I have a premium membership. I use browse everyday so it’s frustrating not to have it. Any ideas?  I’ve dele...

MariusMessiah

Music Fan

2207 Views

5 replies

6 likes

  • 2207 Views
  • 5 replies
  • 6 likes

Lost all my saved songs after update

Hi, I have done an update three weeks ago and have lost all my saved songs and by artist too. I have reinstalled, logged in and out etc and still nothing in the folder. I have replied to someone else's post who is having the same issue and got no hel...

Casual Listener

Hi, I have done an update three weeks ago and have lost all my saved songs and by artist too. I have reinstalled, logged in and out etc and still nothing in the folder. I have replied to someone else...

Andrewfitz

Casual Listener

1196 Views

3 replies

0 likes

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  • 3 replies
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User profiles not showing up?

I have a friend who I follow on Spotify for their great playlists, but with the new update I can’t seem to search or find her profile in any way??? I also can’t seem to find my own for that matter as well (to see who I’m following, etc). I tried the ...

Newbie

I have a friend who I follow on Spotify for their great playlists, but with the new update I can’t seem to search or find her profile in any way??? I also can’t seem to find my own for that matter as...

Maxim

Spotify Star

2022 Views

1 replies

0 likes

  • 2022 Views
  • 1 replies
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The app freezes when I explore a charts page

Good evening everybody. After the last couple updates, the charts page is not working anymore for me. Basically when I want to open a chart page, the app suddenly freezes and becomes unresponsive, and I have to restart the app in order to let it work...

Music Fan

Good evening everybody.   After the last couple updates, the charts page is not working anymore for me.   Basically when I want to open a chart page, the app suddenly freezes and become...

598 Views

0 replies

0 likes

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Spotify won't log in on my computer

Hello, I haven't been able to log in to Spotify on my computer for several days. I have tried every suggestion I could find on the internet. It simply keeps loading for hours. This is what it does: I really would like to be able to use Spotify. Thank...

Newbie

Hello,   I haven't been able to log in to Spotify on my computer for several days. I have tried every suggestion I could find on the internet. It simply keeps loading for hours. This is what i...

524 Views

0 replies

0 likes

Help
Login problem
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Missing song on Amy Winehouse Back to Black

I am attaching screen shots of the album on my device and on my husband's device. His is consistently missing the second song of the album. We both have iphone 7+. Any ideas or advice?

Casual Listener

I am attaching screen shots of the album on my device and on my husband's device.  His is consistently missing the second song of the album. We both have iphone 7+. Any ideas or advice?   ...

957 Views

0 replies

0 likes

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Download App on ipad2

Anyone else having problems downloading spotify on iPad2 today? I go to App store and it just spins. Other apps download fine.

Newbie

Anyone else having problems downloading spotify on iPad2 today? I go to App store and it just spins. Other apps download fine.

1294 Views

0 replies

3 likes

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  • 3 likes