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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28707 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93604 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

933 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293190 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123419 Views

19 replies

38 likes

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User profiles not showing up?

I have a friend who I follow on Spotify for their great playlists, but with the new update I can’t seem to search or find her profile in any way??? I also can’t seem to find my own for that matter as well (to see who I’m following, etc). I tried the ...

Newbie

I have a friend who I follow on Spotify for their great playlists, but with the new update I can’t seem to search or find her profile in any way??? I also can’t seem to find my own for that matter as...

Maxim

Spotify Star

2008 Views

1 replies

0 likes

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The app freezes when I explore a charts page

Good evening everybody. After the last couple updates, the charts page is not working anymore for me. Basically when I want to open a chart page, the app suddenly freezes and becomes unresponsive, and I have to restart the app in order to let it work...

Music Fan

Good evening everybody.   After the last couple updates, the charts page is not working anymore for me.   Basically when I want to open a chart page, the app suddenly freezes and become...

594 Views

0 replies

0 likes

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Spotify won't log in on my computer

Hello, I haven't been able to log in to Spotify on my computer for several days. I have tried every suggestion I could find on the internet. It simply keeps loading for hours. This is what it does: I really would like to be able to use Spotify. Thank...

Newbie

Hello,   I haven't been able to log in to Spotify on my computer for several days. I have tried every suggestion I could find on the internet. It simply keeps loading for hours. This is what i...

523 Views

0 replies

0 likes

Help
Login problem
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Missing song on Amy Winehouse Back to Black

I am attaching screen shots of the album on my device and on my husband's device. His is consistently missing the second song of the album. We both have iphone 7+. Any ideas or advice?

Casual Listener

I am attaching screen shots of the album on my device and on my husband's device.  His is consistently missing the second song of the album. We both have iphone 7+. Any ideas or advice?   ...

950 Views

0 replies

0 likes

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Download App on ipad2

Anyone else having problems downloading spotify on iPad2 today? I go to App store and it just spins. Other apps download fine.

Newbie

Anyone else having problems downloading spotify on iPad2 today? I go to App store and it just spins. Other apps download fine.

1287 Views

0 replies

3 likes

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iPhone 8 battery drain - background refresh disabled

Although I’ve disabled background app refresh, I’m getting massive battery drain and even significant heat from my phone. Every time I check the battery over 50% of usage is through Spotify with 95% of that usage being in the background. I’ve heard o...

Casual Listener

Although I’ve disabled background app refresh, I’m getting massive battery drain and even significant heat from my phone. Every time I check the battery over 50% of usage is through Spotify with 95% ...

JC1987

Casual Listener

2480 Views

3 replies

0 likes

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  • 3 replies
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How to add a song to a playlist without listening to the song yet

I've never had this problem, but I add songs to my playlists from the song list displayed under each album. Now only samples of the song are offered and a little heart button. It won't even let you add the whole album anymore. Is this possible anymor...

Newbie

I've never had this problem, but I add songs to my playlists from the song list displayed under each album. Now only samples of the song are offered and a little heart button. It won't even let you a...

733 Views

0 replies

0 likes

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Superuser Contribution Spotify Connect loses connection all the time

Hello guys I have recently come across a new problem. When I use Spotify Connect for streaming to my Bluesound Powernode 2 it usually loses connection after 2-3 songs. The weird thing is that it loses connection when the song finishes, but when I ope...

Casual Listener

Hello guys   I have recently come across a new problem. When I use Spotify Connect for streaming to my Bluesound Powernode 2 it usually loses connection after 2-3 songs.   The weird thi...

jackonspotify

Casual Listener

5759 Views

4 replies

4 likes

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Solved!! Saved Songs was deleted

Hello,For me the playlist "Saved songs" was deleted and in the navigation "Radio" & "Your music" was replaced by "Premium".What should I do?

Newbie

Hello, For me the playlist "Saved songs" was deleted and in the navigation "Radio" & "Your music" was replaced by "Premium". What should I do?

Maxim

Spotify Star

945 Views

1 replies

0 likes

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  • 1 replies
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Cant stream Spotify via BT Headset

Hello, I have connected my Iphone iOS 11.3.1 to Plantronics Savi 7xx (WO2A) via Bluetooth and uses it for calls. But when I open Spotify, the only options for streaming are via Computer, WiFi Speaker and TV. How can I stream via BT?

Newbie

Hello,  I have connected my Iphone iOS 11.3.1 to Plantronics Savi 7xx (WO2A) via Bluetooth and uses it for calls. But when I open Spotify, the only options for streaming are via Computer, WiFi ...

392 Views

0 replies

0 likes

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iOS won't play next song half the time

It seems like about half the time, when I get to the end of a song in a playlist, album, radio, anything, it just stops with 1 to 3 seconds left and won't go to the next song. I've had it happen regardless of what I'm trying to listen to, custom play...

Newbie

It seems like about half the time, when I get to the end of a song in a playlist, album, radio, anything, it just stops with 1 to 3 seconds left and won't go to the next song. I've had it happen rega...

480 Views

0 replies

1 likes

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Forbidden music?

I’m in Us and trying to get more songs from my motherland Sweden!! I know there is a lot more Swedish music in Sweden then in us and is wondering if there is anything I can do to get “full” access??

Casual Listener

I’m in Us and trying to get more songs from my motherland Sweden!! I know there is a lot more Swedish music in Sweden then in us and is wondering if there is anything I can do to get “full” access??

Forsmanfan

Casual Listener

812 Views

2 replies

0 likes

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No Song Titles Over Bluetooth in 2015 Honda Fit

I'm on an iPhone 6 Plus running the latest version of iOS. When using the default music app from Apple, song titles and whatnot display just fine. Whenever I use Spotify, though, no metadata is transferred. I just get place holder titles like "no tit...

Casual Listener

I'm on an iPhone 6 Plus running the latest version of iOS. When using the default music app from Apple, song titles and whatnot display just fine. Whenever I use Spotify, though, no metadata is trans...

1221442331

Casual Listener

26800 Views

10 replies

5 likes

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  • 10 replies
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Rearrange tracks inside a playlist (iOS)

My issue is as title states. I have the new update for Spotify on my phone and it seems like the edit option in the playlist is no longer there? I’m at a lost and want to rearrange my tracks in playlist I have. Please and thank you for any help.

Newbie

My issue is as title states. I have the new update for Spotify on my phone and it seems like the edit option in the playlist is no longer there? I’m at a lost and want to rearrange my tracks in playl...

529 Views

0 replies

0 likes

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Notifications stop music

I have an iPhone and iPad and when a message or email etc come through, the music stops and I have to press play again each time.

Newbie

I have an iPhone and iPad and when a message or email etc come through, the music stops and I have to press play again each time. 

550 Views

0 replies

1 likes

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Friends

I can't find my friends I follow on Spotify or any of there playlist anyone else have this problem?

Newbie

I can't  find my friends I follow on Spotify or any of there playlist anyone else have this problem?

374 Views

0 replies

0 likes

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Músicas indisponíveis

Gostaria de ouvir as musicas do album Elevate - Big Time Rush e a Musica Windows Down mas eles aparecem indisponiveis e a alguns dias estavam disponiveis...

Newbie

Gostaria de ouvir as musicas do album Elevate - Big Time Rush e a Musica Windows Down mas eles aparecem indisponiveis e a alguns dias estavam disponiveis...

Bittencourt

Spotify Star

2173 Views

1 replies

0 likes

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Strange albums showing up in library history

There has been some weird albums showing up in my history, I don’t think my account has been hacked, but I would like to know why these albums are here and what can’t be done about them, bearing in mind I have never listened to them ever normally, I ...

Casual Listener

There has been some weird albums showing up in my history, I don’t think my account has been hacked, but I would like to know why these albums are here and what can’t be done about them, bearing in m...

DanT2014

Casual Listener

771 Views

1 replies

0 likes

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Autoplay

I turned off autoplay in the playback section in settings, but after my playlist has shuffled, it still plays random songs I don’t want to listen to, and it won’t let me shuffle my playlist again. I want it to continuously shuffle my playlist not pla...

Newbie

I turned off autoplay in the playback section in settings, but after my playlist has shuffled, it still plays random songs I don’t want to listen to, and it won’t let me shuffle my playlist again. I ...

509 Views

0 replies

0 likes

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Spotify stops downloading(syncing) songs when the phone is locked

As you see from the title Spotify stops downloading songs while the phone is locked. I do not want to leave the phone on even if I knew how to stop the auto-locking of the phone. Is there any way to make it so Spotify will download while the phone is...

Casual Listener

As you see from the title Spotify stops downloading songs while the phone is locked. I do not want to leave the phone on even if I knew how to stop the auto-locking of the phone. Is there any way to ...

629 Views

0 replies

0 likes

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