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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242151 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125000 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2981 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307740 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132035 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Playlists disapeared from my old ipod 3rd gen

PlanPremiumCountryLuxembourgDeviceIpod 3rd gen 2009Operating SystemiOS 4.2.1 (no newer version supported)Spotify version 0.4.24.65 (last supported version for this OS)My Question or IssueSince yesterday all of a sudden my playlist page is blank.It ca...

Newbie

Plan Premium Country Luxembourg Device Ipod 3rd gen 2009 Operating System iOS 4.2.1 (no newer version supported) Spotify version 0.4.24.65 (last supported version for this OS) My Question or...

Maxim

Spotify Star

752 Views

1 replies

0 likes

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  • 1 replies
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Broken playlist

PlanPremiumCountry USA DeviceiPhone 7Operating SystemiOS 11.3.1 My Question or Issue I have a large playlist (2224 songs) which is suddenly having an issue. Starting at about Song #73 pretty much nothing will play from my iPhone - but it works fine f...

Casual Listener

Plan Premium Country  USA  Device iPhone 7 Operating System iOS 11.3.1   My Question or Issue  I have a large playlist (2224 songs) which is suddenly having an issue. St...

synthetikeyes

Casual Listener

743 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Why are so many features removed?

I finally decided to give Spotify a try. Looking around the internet it appeared to have a lot of features I liked. Ability to add iTunes playlist, then I discovered that was removed. A Roku app, then I discovered it was removed. The ability to use S...

Casual Listener

I finally decided to give Spotify a try.   Looking around the internet it appeared to have a lot of features I liked.   Ability to add iTunes playlist, then I discovered that was removed. &...

Theothistle

Roadie

1647 Views

2 replies

4 likes

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  • 2 replies
  • 4 likes

Songs won’t play - only shows cover album photo

PlanFreeCountry CanadaDevice(iPhone 7Operating System(iOS 10 My Question or Issue Hey - so I had switched from premium to free because I needed to cut down expenses. I can hear songs just fine on my Mac as I would expect. But on my iPhone (where I mo...

Newbie

    Plan Free Country  Canada Device (iPhone 7 Operating System (iOS 10   My Question or Issue   Hey - so I had switched from premium to free because I needed to...

536 Views

0 replies

0 likes

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Superuser Contribution New Update Deleted Saved/Faved Songs

On the old Spotify had roughly 5,200 saved songs. Today when the new update for Spotify was released, I only have near 2,100 songs. More than half of my songs were deleted/unsaved. Why is that? What happened? Additionally this new update is confusing...

Casual Listener

On the old Spotify had roughly 5,200 saved songs. Today when the new update for Spotify was released, I only have near 2,100 songs. More than half of my songs were deleted/unsaved. Why is that? What ...

kmacc

Casual Listener

4415 Views

11 replies

3 likes

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  • 11 replies
  • 3 likes

No option for mono audio listening

In my backyard, I have a left speaker on one end of my back wall and I have a right speake on the other end of that wall and there is about 30 ft. between them. Unless I sit/stand right in the middle of the two speakers when I'm in backyard, music on...

Casual Listener

In my backyard, I have a left speaker on one end of my back wall and I have a right speake on the other end of that wall and there is about 30 ft. between them.  Unless I sit/stand right in the ...

dmorg

Casual Listener

65726 Views

9 replies

83 likes

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  • 9 replies
  • 83 likes

How do you rearrange the order that playlists are listed (iPhone)

I am trying to figure out how to rearrange my playlists on the iOS app. I can't seem to find the option to rearrange them without needing to use the desktop app. I see that I can sort by Custom or Name, but I am trying to find a way to manually drag ...

Casual Listener

I am trying to figure out how to rearrange my playlists on the iOS app. I can't seem to find the option to rearrange them without needing to use the desktop app. I see that I can sort by Custom or Na...

Volcanon

Casual Listener

20840 Views

6 replies

14 likes

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  • 6 replies
  • 14 likes

Se me borra la música descargada

Buenos días. Tengo un problema con una playlist. Cuando la intento descargar o seguir se me borra toda la música que tengo descargada, no sé si será un problema de esa playlist en específico o mi cuenta, es la de Dua Lipa dejo una foto

Newbie

Buenos días. Tengo un problema con una playlist. Cuando la intento descargar o seguir se me borra toda la música que tengo descargada, no sé si será un problema de esa playlist en específico o mi cue...

567 Views

0 replies

0 likes

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  • 0 replies
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App doesn't open where last last session ended

My Spotify has developed amnesia. In all the years I've been using Spotify, when I opened the app it was always right where I left it -- it remembered which playlist, which song, and where in that song I had paused or ended my last session. But for s...

Visitor

My Spotify has developed amnesia.   In all the years I've been using Spotify, when I opened the app it was always right where I left it -- it remembered which playlist, which song, and where i...

814 Views

0 replies

1 likes

App amnesia
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  • 1 likes

nuova versione

Come ordinare le canzoni nella nuova versione? 

Newbie

Come ordinare le canzoni nella nuova versione? 

400 Views

0 replies

0 likes

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Anyone else having playback issues?

I am running the latest version of IOS (11.3.1) on an iPod Touch 6g. For the last several months, Spotify has utterly failed to do its one job: play quality music. I am getting CONSTANT playback glitching, skipping, pausing and fast forwarding no mat...

Casual Listener

I am running the latest version of IOS (11.3.1) on an iPod Touch 6g. For the last several months, Spotify has utterly failed to do its one job: play quality music. I am getting CONSTANT playback glit...

pmtwiss

Casual Listener

2415 Views

3 replies

3 likes

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  • 3 replies
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RADIO STATION

PlanPremiumCountry Viet NamDevice(iPhone 8 plus)Operating System(iOS the latest version) My Question or Issue : Radio station. I couldnt find radio station on spotify by phone even I use premium account. Would anyone tell me what's wrong? Many thanks

Visitor

Plan Premium Country  Viet Nam Device (iPhone 8 plus) Operating System (iOS the latest version)   My Question or Issue : Radio station.   I couldnt find radio station on spo...

410 Views

0 replies

0 likes

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Spotify’s Queue and Now Playing UI have been broken for months

PlanPremiumCountryUnited States DeviceiPhone XOperating SystemiOS 11.3 My Question or IssueFar too often when I use the app, various UI elements are broken or missing entirely. This issue has plagued me fore several months now, and I’m quite aggravat...

Music Fan

Plan Premium Country United States   Device iPhone X Operating System iOS 11.3   My Question or Issue Far too often when I use the app, various UI elements are broken or missing ...

596 Views

0 replies

0 likes

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  • 0 replies
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Solved!! What is this new favourites option in the new UI ? Where's my library gone? I'm confused

Hi My Spotify app recently updated to the new UI and when I'm saving music it's going to 'Favorite songs' and saving other things in other sections, can anybody explain to me what is happening? I don't like it not all being in one place because I usu...

Visitor

Hi   My Spotify app recently updated to the new UI and when I'm saving music it's going to 'Favorite songs' and saving other things in other sections, can anybody explain to me what is happeni...

user-removed

Not applicable

5012 Views

5 replies

0 likes

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  • 5 replies
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Some suggested workarounds to the IPhone Update mess

I remember the 2014 update, and how painful it was to adjust to it. I finally got used to it, and now they have wiped out that as well. Just looking at the pages of comments saying they can't stand this new version, but nobody solving it, made me dec...

Music Fan

  I remember the 2014 update, and how painful it was to adjust to it.  I finally got used to it, and now they have wiped out that as well.  Just looking at the pages of comments sayin...

598 Views

0 replies

1 likes

  • 598 Views
  • 0 replies
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Playlist Folders lost on IPad, even without update.

Spotify Username SpikeApplePlanFreeCountry USADeviceIPadOperating SystemIOS 10 My Question or Issue After seeing the chaos of the update on my phone, I decided not to update my IPad. Things were fine until yesterday, when it appears I can no longer g...

Music Fan

Spotify Username  SpikeApple Plan Free Country  USA Device IPad Operating System IOS 10   My Question or Issue  After seeing the chaos of the update on my phone, I dec...

o-ylr7y5bd_ph

Newbie

1008 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

New App is a step backward in usability

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry DeviceIPod Touch My Question or Issue I’ve had a day to work through the new app and I’ve noticed a few things that ...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country   Device IPod Touch  My Question or Issue &n...

853 Views

0 replies

2 likes

features
new app
Pandora
Spotify
UI
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Superuser Contribution BIG PROBLEM trying to listen to music

Hi, I have a big problem for about 2/3 months now.I’m trying to listen to music and it doesn’t work, it continuously skips for 10 seconds, skips the whole song or when it finally plays a song...it will scratch the whole time as if I’m listings to an ...

Regular

Hi, I have a big problem for about 2/3 months now. I’m trying to listen to music and it doesn’t work, it continuously skips for 10 seconds, skips the whole song or when it finally plays a song...it ...

NEEDHELPNOW1

Regular

1621 Views

5 replies

0 likes

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Playlist Isn't Syncing

PlanFreeCountry DeviceiPhone 8, iPad Air and Macbook AirOperating SystemiOS 11.3.1 My Question or Issue I have a playlist of 32 downloaded songs not on Spotify and have constantly been adding into this playlist from my Macbook. Everything was syncing...

Newbie

Plan Free Country   Device iPhone 8, iPad Air and Macbook Air Operating System iOS 11.3.1   My Question or Issue  I have a playlist of 32 downloaded songs not on Spotify and ...

433 Views

0 replies

1 likes

  • 433 Views
  • 0 replies
  • 1 likes