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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36402 Views

40 replies

10 likes

  • 36402 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101646 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1265 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298514 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125560 Views

19 replies

38 likes

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  • 19 replies
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Version 8.4.53 crashes when re ordering que

Spotify Usernamejohnhartley5248PlanPremiumCountry DeviceiPhone 8 PlusOperating SystemiOS 11.3.1 My Question or Issue I’ve noticed a few times that when shuffling an album it plays fine but if I go to the que to change the order that they will play in...

Casual Listener

Spotify Username johnhartley5248 Plan Premium Country   Device iPhone 8 Plus Operating System iOS 11.3.1   My Question or Issue  I’ve noticed a few times that when shufflin...

357 Views

0 replies

0 likes

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zetaflame_

Oggi ho fatto un acquisto dell’account premium al costo di 0,99€ per 3 mesi, mi è arrivata la ricevuta però non posso ancora usufruire dell’account premium, cioè non l’app che già avevo non mi fa utilizzare tutte le funzioni dell’account premium. Mi ...

Newbie

Oggi ho fatto un acquisto dell’account premium al costo di 0,99€ per 3 mesi, mi è arrivata la ricevuta però non posso ancora usufruire dell’account premium, cioè non l’app che già avevo non mi fa uti...

1058 Views

0 replies

0 likes

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  • 0 likes

New Update Deleting Music Libraries

Has anyone else has this problem? Is there anyway to get saved music back?

Newbie

Has anyone else has this problem? Is there anyway to get saved music back?

f_gameiro

Newbie

7897 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

New update doesn’t have social aspect

Hi! There’s a lot of pros and cons to this new update for free users, but my biggest complaint is that I ccant view my account and who I follow and who follows me anymore. Of there is a way to do this please help!!

Roadie

Hi! There’s a lot of pros and cons to this new update for free users, but my biggest complaint is that I ccant view my account and who I follow and who follows me anymore. Of there is a way to do thi...

silver_olive

Roadie

838 Views

2 replies

4 likes

  • 838 Views
  • 2 replies
  • 4 likes

iOS in car handsfree, web player screen pops up

Every once in a while while listening to Spotify app on iPhone (latest iOS version) in car connected via handsfree, the music will stop and the Spotify app has a screen saying something about web payer, do I want to contonue with web player or play o...

Newbie

Every once in a while while listening to Spotify app on iPhone (latest iOS version) in car connected via handsfree, the music will stop and the Spotify app has a screen saying something about web pay...

506 Views

0 replies

0 likes

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iOS app thinks I'm offline when I'm not on Wifi

When I'm connected to the internet using my cellular connection but not on Wifi, the app thinks I'm offline.I've tried:Logging out and back in using my username and pw, NOT logging in via FacebookDeleting and reinstalling the appHelp!

Newbie

When I'm connected to the internet using my cellular connection but not on Wifi, the app thinks I'm offline. I've tried: Logging out and back in using my username and pw, NOT logging in via Facebo...

Loxer

Community Legend

2201 Views

1 replies

0 likes

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  • 1 replies
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Can install the previous version

Since the last update was not to my liking, the interface I did not like, I was used to the previous version, Spotify should allow with which interface to handle either the user's decision.

Newbie

Since the last update was not to my liking, the interface I did not like, I was used to the previous version, Spotify should allow with which interface to handle either the user's decision.

Loxer

Community Legend

1313 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

[iOS][Other] Bring Back Some Old Features?

I hate to be that person, but the update sucks. The look is nice and all, but I can't do quite a few things that I was able to before, and it's really bumming me out. I can't look any of my friends' accounts up, I can't look at my own account like I ...

Newbie

I hate to be that person, but the update sucks. The look is nice and all, but I can't do quite a few things that I was able to before, and it's really bumming me out. I can't look any of my friends' ...

mad_chill87

Newbie

1377 Views

2 replies

5 likes

iOS
Other
  • 1377 Views
  • 2 replies
  • 5 likes

Solved!! ?

I can’t find my friends or see my profile on the new Spotify update

Casual Listener

I can’t find my friends or see my profile on the new Spotify update

Loxer

Community Legend

2047 Views

3 replies

1 likes

  • 2047 Views
  • 3 replies
  • 1 likes

Album isn't playing

Hi, I'm trying to play this album: spotify:album:7aAmsHb7JQTHJDt6ekCUHAbut it won't play. It shows up on my laptop but not on my ipad, and won't play on either. Any idea why? Thanks in advance!

Newbie

Hi,   I'm trying to play this album: spotify:album:7aAmsHb7JQTHJDt6ekCUHA but it won't play. It shows up on my laptop but not on my ipad, and won't play on either. Any idea why?   ...

Loxer

Community Legend

684 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Pausing

My music keeps pausing randomly, sometimes it’s when I go into another app and other times when my phone is locked? I have tried logging out but I didn’t work

Newbie

My music keeps pausing randomly, sometimes it’s when I go into another app and other times when my phone is locked? I have tried logging out but I didn’t work 

468 Views

0 replies

0 likes

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Most of Saved Music gone/Cannot search for other users

Hello, Im a free user and when I went onto spotify on mobile with the new update I noticed that all but 273 of my saved songs were gone. Also I can’t search for other spotify users anymore. Is there any reason for this? And how can I restore my music...

Newbie

Hello, Im a free user and when I went onto spotify on mobile with the new update I noticed that all but 273 of my saved songs were gone. Also I can’t search for other spotify users anymore. Is there ...

Maxim

Spotify Star

909 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Solved!! radio disappeared from iPhone app but not macbook app?

spotify app on my iphone updated to the latest version... and now there is is no radio on the menu, or option to create radio from an artist, song, etc... but it is however still showing up on my macbook spotify app - . Any ideas on how to fix this?

Casual Listener

spotify app on my iphone updated to the latest version... and now there is is no radio on the menu, or option to create radio from an artist, song, etc... but it is however still showing up...

rd805

Casual Listener

1956 Views

6 replies

1 likes

  • 1956 Views
  • 6 replies
  • 1 likes

Editing Playlists

Is there any way you can move and rearrange your songs on your playlists with this new update? Was really diggin this update until I ran into this dilemma.

Regular

Is there any way you can move and rearrange your songs on your playlists with this new update? Was really diggin this update until I ran into this dilemma.

deagz97

Regular

908 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Delete Favourite Songs playlist

I have the most recent version of Spotify( very good!) and would like to delete the imposed Favorite Songs playlist please via IOS. eg-I love Whiter Shade of Pale and The Nutcracker Ballet--but they hardly bled together do they_eh? Please can you tel...

Regular

I have the most recent version of Spotify( very good!) and would like to delete the imposed Favorite Songs playlist please via IOS. eg-I love Whiter Shade of Pale and The Nutcracker Ballet--but they ...

songassistant

Composer

7790 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

Radio in iOS

Hello Community!Can someone tell me where I can find the radio option in the current iOS app version? I can‘t find it anymore...Thanks!

Casual Listener

Hello Community! Can someone tell me where I can find the radio option in the current iOS app version? I can‘t find it anymore... Thanks!

lg-zhk_k467zl

Casual Listener

612 Views

2 replies

0 likes

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Superuser Contribution Re: Songs keep skipping and pausing randomly

Myself and a lot of my friends have experienced a similar issue recently, but related to Spotify Connect.I've had this issues connecting from both my iPhone 7 iOS 11.3, MacBook Pro (OSX Sierra) connecting to my Samsung R1 speaker and also my Sonos Sy...

Newbie

Myself and a lot of my friends have experienced a similar issue recently, but related to Spotify Connect. I've had this issues connecting from both my iPhone 7 iOS 11.3, MacBook Pro (OSX Sierra...

Jack

Roadie

2847 Views

3 replies

1 likes

  • 2847 Views
  • 3 replies
  • 1 likes

Username listed as string of numbers on iPhone when connected with Facebook

Hello. I am connected to my Spotify student premium account via Facebook sign-on. However, my username on my iPhone app is something like "1243756321." This makes it awkward to share playlists and tracks. Anyone have a similar problem? I tried changi...

Casual Listener

Hello. I am connected to my Spotify student premium account via Facebook sign-on. However, my username on my iPhone app is something like "1243756321." This makes it awkward to share playlists and tr...

MattSuda

Spotify Star

1250 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Mobile app update: can’t search for friends/people anymore?

I wanted to add a friend but with the latest update, I can only search for music/artists/podcasts but not for people... doesn’t anyone know how I can do that? I don’t even see my followers anymore so I couldn’t find my friend through other friends pr...

Regular

I wanted to add a friend but with the latest update, I can only search for music/artists/podcasts but not for people... doesn’t anyone know how I can do that? I don’t even see my followers anymore so...

Maxim

Spotify Star

3440 Views

1 replies

4 likes

  • 3440 Views
  • 1 replies
  • 4 likes

Deleted songs since update

ALL of my songs have been deleted since this new update, except for one playlist. I’m beyond furious since I’ve had an account with you guys since middle school. Any help on getting them all back??

Newbie

ALL of my songs have been deleted since this new update, except for one playlist. I’m beyond furious since I’ve had an account with you guys since middle school. Any help on getting them all back??

Maxim

Spotify Star

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes