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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246348 Views

27 replies

5 likes

  • 246348 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131492 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3324 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309890 Views

62 replies

16 likes

  • 309890 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133549 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Artist radio not showing

Hi, yesterday I was listening to artist radio as I usually do, however I woke up today went to put it on and the artist radio tab has disappeared. I am still currently listening to an artist radio I had set up yesterday so I know the feature must sti...

Casual Listener

Hi, yesterday I was listening to artist radio as I usually do, however I woke up today went to put it on and the artist radio tab has disappeared. I am still currently listening to an artist radio I ...

_ji0g0pw-4pcr

Casual Listener

7566 Views

6 replies

2 likes

Artist Radio
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  • 6 replies
  • 2 likes

Restore "liked from radio" playlist

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemWindows 10 My Question or IssueHi. I accidently deleted my "liked from radio" playlist and I would really like to get it restored back, if someone could just help me. Thanks !

Casual Listener

Plan Premium Country United States Device iPhone 7 Operating System Windows 10   My Question or Issue Hi. I accidently deleted my "liked from radio" playlist and I would really li...

Loxer

Community Legend

1041 Views

3 replies

0 likes

  • 1041 Views
  • 3 replies
  • 0 likes

Spotify dropping out using bluetooth

PlanPremiumCountryAustralia Device(iPhone 6s plus)Operating System(iOS 11.3.1) My Question or Issue I have been using Spotify without issue for the last couple of months...however it has suddenly started to randomly dropout and lag and look for other...

Newbie

  Plan Premium Country Australia   Device (iPhone 6s plus) Operating System (iOS 11.3.1)   My Question or Issue  I have been using Spotify without issue for the last c...

644 Views

0 replies

0 likes

  • 644 Views
  • 0 replies
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Can't play music

I am on an iphone 7 and recently downloaded Spotify. None of the play/shuffle/radio functions work. They all simply say this is a premium service please upgrade.

Casual Listener

I am on an iphone 7 and recently downloaded Spotify. None of the play/shuffle/radio functions work. They all simply say this is a premium service please upgrade.        

1466 Views

0 replies

0 likes

  • 1466 Views
  • 0 replies
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Premium vs Free issue

Having dropped Spotify Premium to free to use Apple Music for the past 6 months, I decided to check on Spotify. I saw the newly updated screenshots in the App Store, downloaded Spotify, logged in and started learning the new UI. I decided aw, what th...

Visitor

Having dropped Spotify Premium to free to use Apple Music for the past 6 months, I decided to check on Spotify. I saw the newly updated screenshots in the App Store, downloaded Spotify, logged in and...

user-removed

Not applicable

1058 Views

2 replies

1 likes

  • 1058 Views
  • 2 replies
  • 1 likes

Glitching Audio on iOS App

Hello there, Since the last iOS update I've experienced intermittent 'glitching' of audio playback with tracks that I have downloaded on the device, and not downloaded. I have deleted the app, and reinstalled it but i'm still encountering this proble...

Casual Listener

Hello there,   Since the last iOS update I've experienced intermittent 'glitching' of audio playback with tracks that I have downloaded on the device, and not downloaded. I have deleted the ap...

overwilhelmed

Music Fan

2262 Views

6 replies

1 likes

  • 2262 Views
  • 6 replies
  • 1 likes

Controlling volume over spotify connect

Hi, I noramlly connect my Ipad to my hometheater system and control it via my iphone or Macbook pro, I thought the volume control wasnt available so I looked and found that it exsists. Anyhow, I went ahead ant tried it, and from what ive tried, it se...

Casual Listener

Hi,    I noramlly connect my Ipad to my hometheater system and control it via my iphone or Macbook pro, I thought the volume control wasnt available so I looked and found that it exsists....

e3sg_-qn47to

Newbie

44885 Views

32 replies

35 likes

  • 44885 Views
  • 32 replies
  • 35 likes

30 minutes of ad-free music not working again

not working, after 2 songs another 2 adverts came on!! False advertisement!

Newbie

not working, after 2 songs another 2 adverts came on!! False advertisement!

if0k_gn-acmi

Newbie

1115 Views

1 replies

1 likes

  • 1115 Views
  • 1 replies
  • 1 likes

[iOS] Voice Control Spotify

PlanPremiumCountryUSA DeviceiPhone 8 PlusOperating SystemiOS 11.3.1 My Question or IssueI'm trying to use the new voice search function, but even when I use the "suggested" searches, it says it can't recognize anything. I've tried multiple times, mul...

Regular

Plan Premium Country USA   Device iPhone 8 Plus Operating System iOS 11.3.1   My Question or Issue I'm trying to use the new voice search function, but even when I use the "sugge...

971 Views

0 replies

0 likes

control
voice
Voice control
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Superuser Contribution Sort by Artist and then by Album

Hi, I’m new to Spotify. When I look at my Library and select Artist. Then if select any Artist, say Bob Dylan. I have 30+ Dylan albums in my library. Based on any previous music apps, I would expect to then be brought to a list of (Dylan’s) albums. B...

Casual Listener

Hi, I’m new to Spotify. When I look at my Library and select Artist. Then if select any Artist, say Bob Dylan. I have 30+ Dylan albums in my library. Based on any previous music apps, I would expect ...

Julian

Moderator

1940 Views

1 replies

0 likes

  • 1940 Views
  • 1 replies
  • 0 likes

Superuser Contribution Losing playlists already downloaded

I have a premium family subscription to Spotify and we have the 5 users but for quite some times now every now and then all the playlists/albums I have on my own iPhone somehow loses the songs which means I need to re download them? I don’t lose them...

Newbie

I have a premium family subscription to Spotify and we have the 5 users but for quite some times now every now and then all the playlists/albums I have on my own iPhone somehow loses the songs which ...

Julian

Moderator

1283 Views

3 replies

0 likes

  • 1283 Views
  • 3 replies
  • 0 likes

Superuser Contribution Offline Playlists

I have premium and have offline songs dowloaded to 3 devices. On one device when you go back online this message appears. Saying ive reached the maximum and it deletes all the downloads. Why is this happeing if I can use 3 devices offline? Its acting...

Newbie

I have premium and have offline songs dowloaded to 3 devices. On one device when you go back online this message appears. Saying ive reached the maximum and it deletes all the downloads. Why is this ...

Julian

Moderator

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
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Can’t find my profile on the new update

PlanFreeCountry EnglandDeviceiPhone 7Operatingios11 My Question or Issuemy phone automatically updated Spotify and I was trying to find a friend to follow them and the new search area won’t let me search for profiles. So she followed me so that I cou...

Newbie

  Plan Free Country  England Device iPhone 7 Operating ios11   My Question or Issue my phone automatically updated Spotify and I was trying to find a friend to follow them a...

en8-l73_lzxns

Newbie

756 Views

1 replies

0 likes

  • 756 Views
  • 1 replies
  • 0 likes

Disable album visuals in app?

Spotify Usernamemichielvanzeijl My Question or IssueI really dislike the visuals I get to see in the spotify app when I listen to (for example) the new Jon Hopkins - Singularity album. Is there a way to disable this 'feature'?

Casual Listener

Spotify Username michielvanzeijl       My Question or Issue I really dislike the visuals I get to see in the spotify app when I listen to (for example) the new Jon Hopkins - Sing...

michielvanzeijl

Casual Listener

2375 Views

4 replies

1 likes

  • 2375 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify premium account , but I can't download my songs

I have a Spotify premium account , and when I press the download button , the button still stays grey and it says "waiting for download " , I have sufficient storage and software for Spotify to work and I'm only connected to Spotify on one device und...

Newbie

I have a Spotify premium account , and when I press the download button , the button still stays grey and it says "waiting for download " , I have sufficient storage and software for Spotify to work ...

meahtenoha

Spotify

1015 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Escuchar música con datos móviles

PlanFreeCountryEspaña DeviceIPhone 6Operating System iOS 11.3.1My Question or IssueHola! no puedo escuchar música con mis datos del móvil pero si con wifi. Cuando estoy con los datos activados se me cierra la aplicación! me pasa desde que tengo la nu...

Newbie

  Plan Free Country España  Device IPhone 6 Operating System  iOS 11.3.1 My Question or Issue Hola! no puedo escuchar música con mis datos del móvil pero si con wifi. Cuando ...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

The random names when you sign up

Hello, I'm asking if there is a way to choose your own account name, because when I went to sign up a couple of months ago. My name is random 24 letter and number name which I ABSOLUTELY HATE! You should be able to make your own name, as I have seen ...

Casual Listener

Hello,    I'm asking if there is a way to choose your own account name, because when I went to sign up a couple of months ago. My name is random 24 letter and number name which I ABSOLUTE...

Turtle10

Casual Listener

882 Views

2 replies

0 likes

  • 882 Views
  • 2 replies
  • 0 likes

Favorites being Un-Favorited

I just got Spotify yesterday, favorited a BUNCH of songs, but only some of them are in the favorites playlist. When I go to a song that I favorited yesterday, they aren’t favorited anymore. Why? I spent hours looking up songs and favoriting them and ...

Casual Listener

I just got Spotify yesterday, favorited a BUNCH of songs, but only some of them are in the favorites playlist. When I go to a song that I favorited yesterday, they aren’t favorited anymore. Why? I sp...

1_9p-c95zbke9

Casual Listener

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
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Error Searching for Users

Planpremium Country USA DeviceiPhone7 Operating SystemiOS 11.3.1 My Question or IssueI am I able to use the spotify:user:username search command to retrieve user pages/playlists. Each attempt yields an “Error Occurred” message with no other informati...

Newbie

Plan premium   Country  USA   Device iPhone7   Operating System iOS 11.3.1   My Question or Issue I am I able to use the spotify:user:username search command to ...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

iPhone bugs

PlanPremiumDeviceiPhone 6Operating Systemios 11 My Question or Issue HiI wanna know,why my downloaded playlists has been removed automatically.I forced to download three times in a week.How can i fix it?Thanks for paying attention.

Casual Listener

Plan Premium Device iPhone 6 Operating System ios 11   My Question or Issue  Hi I wanna know,why my downloaded playlists has been removed automatically. I forced to download three...

j3_u2ofh-7tx

Casual Listener

766 Views

2 replies

0 likes

  • 766 Views
  • 2 replies
  • 0 likes