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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43369 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109041 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301893 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127808 Views

19 replies

38 likes

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Superuser Contribution Album Art for Local Files

Currently when I upload local songs via the desktop app, I am able to see the album art but when I download it on the iOS app the album art doesn't show. Hoping to see this implemented. Thanks!

Music Fan

Currently when I upload local songs via the desktop app, I am able to see the album art but when I download it on the iOS app the album art doesn't show. Hoping to see this implemented. Thanks!

Chaoticity

Newbie

14859 Views

17 replies

10 likes

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  • 17 replies
  • 10 likes

Bluetooth in truck

when my phone connects to the Bluetooth in my truck, my phone only has The Spotify logo, I cant Search individual songs or change playlists. It worked fine until a few days ago.

Newbie

when my phone connects to the Bluetooth in my truck, my phone only has The Spotify logo, I cant Search individual songs or change playlists. It worked fine until a few days ago.   

401 Views

0 replies

0 likes

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I don’t have access to all of my saved songs because of the new update

After I updated my Spotify I didn’t have access to a section or a playlist that had all of my saved songs. I read some other posts about people who had the same problem. They said that if I like the song then it will appear in a favorites playlist. I...

Visitor

After I updated my Spotify I didn’t have access to a section or a playlist that had all of my saved songs. I read some other posts about people who had the same problem. They said that if I like the ...

blackhawksfan

Regular

4252 Views

11 replies

2 likes

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  • 11 replies
  • 2 likes

Spotify logged me out and i cant log back in

Spotify UsernameellyontopPlanFree/PremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify logged me out and I can’t log back in. It keeps telling me that an unexpected error has occurred and to try ag...

Newbie

Spotify Username ellyontop Plan Free/Premium Country   Device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Spotify logged me out and...

oliveflask

Newbie

1312 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Crossfade suddenly making sharp pauses

iPod Touch 5 My Question or IssueThis morning I was playing the “Transistor Original Soundtrack” album and noticed there is a sharp pause when the crossfade starts. I thought it may be a bug so I checked the updates, updated to the newest version (al...

Regular

  iPod Touch 5  My Question or Issue This morning I was playing the “Transistor Original Soundtrack” album and noticed there is a sharp pause when the crossfade starts. I thought it may ...

447 Views

0 replies

0 likes

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New update complaints (long time user)

I don't need assistance, but I have some thoughts on the new update... As a long time user, I feel disheartened by the changes. Two of the biggest issues I have are as follows: -Under the playlists tab, folders are now gone. Playlists appear in the o...

Casual Listener

   I don't need assistance, but I have some thoughts on the new update... As a long time user, I feel disheartened by the changes.  Two of the biggest issues I have are as follows: &...

SpikeApple

Music Fan

1547 Views

2 replies

6 likes

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playing music from playlists via bluetooth in car, suddenly won't play unless downloaded

HiI mainly play in car and have various playlists on 'premium' and, until recently, have had no problems at all but recently, I cannot play tracks, they are all 'greyed' out and it says that I must download but have never had to do this before. Have ...

Visitor

Hi I mainly play in car and have various playlists on 'premium' and, until recently, have had no problems at all but recently, I cannot play tracks, they are all 'greyed' out and it says that I must...

-5x_sgnz03x6h

Newbie

2090 Views

2 replies

0 likes

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Where did the Shuffle on/off Icon go?

Next to the Play / Skip Buttons there has been a small icon to activate / deactivate "SHUFFLE" while I was playing a song until yesterday or so.. NOW IT'S GONE? Now there's just a HEART and a LIKE/DISLIKE-THING icon... Was there an update or somethin...

Casual Listener

Next to the Play / Skip Buttons there has been a small icon to activate / deactivate "SHUFFLE" while I was playing a song until yesterday or so.. NOW IT'S GONE? Now there's just a HEART and a LIKE/DI...

mjshaolin

Casual Listener

1743 Views

3 replies

3 likes

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Spotify charts

Spotify Usernamealambert3400PlanFree/PremiumCountry DeviceiPhone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEvery time I try to access any Spotify chart the app freezes on this black screen and I don't get to see th...

Newbie

Spotify Username alambert3400 Plan Free/Premium Country   Device iPhone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Every time I try ...

Keanu_C

Community Legend

1578 Views

1 replies

0 likes

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New IOS Update

Spotify UsernameperriwinklepansyPlanFree/PremiumCountry DeviceIPhone 6SOperating SystemChromebook My Question or IssueHello, recently my phone automatically updated to the newest verision of Spotify, which I have a couple of problems with and I would...

Newbie

  Spotify Username perriwinklepansy Plan Free/Premium Country   Device IPhone 6S Operating System Chromebook   My Question or Issue Hello, recently my phone automatically ...

user-removed

Not applicable

728 Views

1 replies

1 likes

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Spotify refuses to see my Chromecast TV now...

This just started happening for some reason. It's never worked from my MacBook, but now I can't connect Spotify to my Chromecast Vizio TV with my iPhone X either... It's not listed at all.

Casual Listener

This just started happening for some reason. It's never worked from my MacBook, but now I can't connect Spotify to my Chromecast Vizio TV with my iPhone X either... It's not listed at all.

hoa6i-8e5_upe

Newbie

2370 Views

7 replies

0 likes

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***New update***How do I delete recently played songs

Spotify Usernamedj.galxxyPlanFreeCountry USA DeviceiPhone X/10Operating SystemIos 11 My Question or Issue How do I clear songs from the recently played section? (I have the new update)

Newbie

  Spotify Username dj.galxxy Plan Free Country  USA  Device iPhone X/10 Operating System Ios 11  My Question or Issue  How do I clear songs from the recently play...

1865 Views

0 replies

0 likes

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Automatic playback

Spotify Usernamejvsgggcfcuaicy3rka070s326PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9)Operating System(iOS 1.3.1, Android Oreo, Windows 10,etc.) I just recently started using Spotify and I have the app on my iPhone 8. I currently am usin...

Newbie

Spotify Username jvsgggcfcuaicy3rka070s326 Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9) Operating System (iOS 1.3.1, Android Oreo, Windows 10,etc.)   I ju...

542 Views

0 replies

0 likes

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My friends cannon see my activity

Hi. for about 7 days my friend cannot see my activity. "publish my activity" setting is on, so I can see my friends activity but they can't see mine. I deleted the app, refreshed it, etc. but no result.. any advice?? It’s soo annoying

Casual Listener

Hi. for about 7 days my friend cannot see my activity. "publish my activity" setting is on, so I can see my friends activity but they can't see mine. I deleted the app, refreshed ...

estebanGramaj0

Gig Goer

2111 Views

5 replies

0 likes

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Solved!! Just got the new design, and it is..

Hey all, I don't need any help, just sharing my opinion Just got the new design, and it is really awesome. The new design is clean, modern and beautiful. It's all we need right now, a clean and modern design! Before we had many not necessary option a...

Newbie

Hey all, I don't need any help, just sharing my opinion 🙂 Just got the new design, and it is really awesome. The new design is clean, modern and beautiful. It's all we need right now, a clea...

Maxim

Spotify Star

910 Views

1 replies

0 likes

new design
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Missing Google Cast Receiver Devices

PlanPremiumCountryAustraliaDevice(iPhone 6+)Operating System(iOS 11.3) My Question or IssueMy home has multiple Google Cast receivers (3 x Google Home Mini, 1 x Chromecast Audio, 1 x Chromecast Ultra). All four of the audio devices are in a casting g...

Newbie

Plan Premium Country Australia Device (iPhone 6+) Operating System (iOS 11.3)   My Question or Issue My home has multiple Google Cast receivers (3 x Google Home Mini, 1 x Chromecast Au...

1179 Views

0 replies

4 likes

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Ipad1

Spotify Usernamecaffe-tempoPlanFree/PremiumCountry UK My Question or Issue

Casual Listener

Spotify Username caffe-tempo Plan Free/Premium Country  UK   My Question or Issue  

Maxim

Spotify Star

906 Views

3 replies

0 likes

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Solved!! Paguei e minha conta continua free

Ja paguei ja foi registrado o pagamento e continuo usando a conta free

Newbie

Ja paguei ja foi registrado o pagamento e continuo usando a conta free

_w06aa-274m4

Newbie

6172 Views

30 replies

5 likes

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  • 30 replies
  • 5 likes

no radio option on ios app in Israel

hi.im using iphone 8 with lastest version of spotify in israel.i noticed there is no radio option on the mobile app. im also using the mac version and there i can use it.why is that? thanks

Visitor

hi. im using iphone 8 with lastest version of spotify in israel. i noticed there is no radio option on the mobile app. im also using the mac version and there i can use it. why is that?   t...

arkzai

Newbie

2397 Views

11 replies

8 likes

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  • 11 replies
  • 8 likes