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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232464 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114066 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2294 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303907 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129637 Views

19 replies

38 likes

  • 129637 Views
  • 19 replies
  • 38 likes

Spotify’s Queue and Now Playing UI have been broken for months

PlanPremiumCountryUnited States DeviceiPhone XOperating SystemiOS 11.3 My Question or IssueFar too often when I use the app, various UI elements are broken or missing entirely. This issue has plagued me fore several months now, and I’m quite aggravat...

Music Fan

Plan Premium Country United States   Device iPhone X Operating System iOS 11.3   My Question or Issue Far too often when I use the app, various UI elements are broken or missing ...

591 Views

0 replies

0 likes

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Solved!! What is this new favourites option in the new UI ? Where's my library gone? I'm confused

Hi My Spotify app recently updated to the new UI and when I'm saving music it's going to 'Favorite songs' and saving other things in other sections, can anybody explain to me what is happening? I don't like it not all being in one place because I usu...

Visitor

Hi   My Spotify app recently updated to the new UI and when I'm saving music it's going to 'Favorite songs' and saving other things in other sections, can anybody explain to me what is happeni...

user-removed

Not applicable

4980 Views

5 replies

0 likes

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Some suggested workarounds to the IPhone Update mess

I remember the 2014 update, and how painful it was to adjust to it. I finally got used to it, and now they have wiped out that as well. Just looking at the pages of comments saying they can't stand this new version, but nobody solving it, made me dec...

Music Fan

  I remember the 2014 update, and how painful it was to adjust to it.  I finally got used to it, and now they have wiped out that as well.  Just looking at the pages of comments sayin...

585 Views

0 replies

1 likes

  • 585 Views
  • 0 replies
  • 1 likes

Playlist Folders lost on IPad, even without update.

Spotify Username SpikeApplePlanFreeCountry USADeviceIPadOperating SystemIOS 10 My Question or Issue After seeing the chaos of the update on my phone, I decided not to update my IPad. Things were fine until yesterday, when it appears I can no longer g...

Music Fan

Spotify Username  SpikeApple Plan Free Country  USA Device IPad Operating System IOS 10   My Question or Issue  After seeing the chaos of the update on my phone, I dec...

o-ylr7y5bd_ph

Newbie

996 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

New App is a step backward in usability

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry DeviceIPod Touch My Question or Issue I’ve had a day to work through the new app and I’ve noticed a few things that ...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country   Device IPod Touch  My Question or Issue &n...

842 Views

0 replies

2 likes

features
new app
Pandora
Spotify
UI
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Superuser Contribution BIG PROBLEM trying to listen to music

Hi, I have a big problem for about 2/3 months now.I’m trying to listen to music and it doesn’t work, it continuously skips for 10 seconds, skips the whole song or when it finally plays a song...it will scratch the whole time as if I’m listings to an ...

Regular

Hi, I have a big problem for about 2/3 months now. I’m trying to listen to music and it doesn’t work, it continuously skips for 10 seconds, skips the whole song or when it finally plays a song...it ...

NEEDHELPNOW1

Regular

1600 Views

5 replies

0 likes

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  • 5 replies
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Playlist Isn't Syncing

PlanFreeCountry DeviceiPhone 8, iPad Air and Macbook AirOperating SystemiOS 11.3.1 My Question or Issue I have a playlist of 32 downloaded songs not on Spotify and have constantly been adding into this playlist from my Macbook. Everything was syncing...

Newbie

Plan Free Country   Device iPhone 8, iPad Air and Macbook Air Operating System iOS 11.3.1   My Question or Issue  I have a playlist of 32 downloaded songs not on Spotify and ...

426 Views

0 replies

1 likes

  • 426 Views
  • 0 replies
  • 1 likes

Daily Mix

My daily mixes have been disappearing, and now I only have one. The one daily mix I do have DOES NOT IN ANY WAY relate to the style of music I listen to.(I listen to broadway, some pop and a little bit of rap) There are not any artists I know in it o...

Newbie

My daily mixes have been disappearing, and now I only have one. The one daily mix I do have DOES NOT IN ANY WAY relate to the style of music I listen to.(I listen to broadway, some pop and a little b...

535 Views

0 replies

1 likes

  • 535 Views
  • 0 replies
  • 1 likes

Video watching on mobile.

when will video watching be available in Hong Kong???PlanPremiumCountry Hong Kong DeviceiPhone 7Operating SystemiOS 10 My Question or Issue Music/ playlist video watching

Newbie

when will video watching be available in Hong Kong??? Plan Premium Country  Hong Kong  Device iPhone 7 Operating System iOS 10   My Question or Issue  Music/ playlist v...

448 Views

0 replies

0 likes

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Solved!! New spotify look?

Hello, here's the thing: this afternoon when I opened spotify it looked this way the "control bar" in the ios app. Is it normal because of an update or something happened to my device?

Music Fan

Hello, here's the thing: this afternoon when I opened spotify it looked this way the "control bar" in the ios app. Is it normal because of an update or something happened to my device?   

user-removed

Not applicable

13769 Views

13 replies

1 likes

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  • 13 replies
  • 1 likes

Accidentally unfollowed playlist

I guess i have accidentally unfollowed a playlist which i haven't created myself. Is there anyway to restore these settings? I can't remember the exact name of the playlist otherwise i could have simply searched for it. Can anyone advice?

Newbie

I guess i have accidentally unfollowed a playlist which i haven't created myself. Is there anyway to restore these settings? I can't remember the exact name of the playlist otherwise i could have sim...

695 Views

0 replies

0 likes

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I can't download Spotify from Appstore

PlanPremium FamilyCountry SwitzerlandDevice(iPhone 5) My Question or IssueI purchased an Iphone 5 for my daughter and I want to download Spotify (I have Premium family) from the Appstore it is not possible (button "download" is not activ). I can't do...

Newbie

  Plan Premium Family Country  Switzerland Device (iPhone 5)   My Question or Issue I purchased an Iphone 5 for my daughter and I want to download Spotify (I have Premium fami...

587 Views

0 replies

0 likes

  • 587 Views
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Superuser Contribution Can’t control on lock screen with iOS11

Hi, hope im posting in the right thread....since upgrading my iPhone 7 to iOS11 I can no longer control or operate the Spotify app via the lock screen. In the past when I would lift the phone to wake, if Spotify was playing I could play, pause, skip ...

Casual Listener

Hi,   hope im posting in the right thread....since upgrading my iPhone 7 to iOS11 I can no longer control or operate the Spotify app via the lock screen. In the past when I would lift the phon...

y2i3fx9-_qua

Newbie

10773 Views

9 replies

8 likes

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  • 9 replies
  • 8 likes

Spotify keeps logging me out and deleting all my downloaded songs on my iPod.

Spotify UsernamecarloshdfcPlanPremiumCountry BrazilDeviceiPod 5Operating SystemiOS 9.3.5 My Question or IssueI keep being logged out of my iPod every couple of days. I connect to internet on it every single day and some days when I open it, the app l...

Newbie

Spotify Username carloshdfc Plan Premium Country  Brazil Device iPod 5 Operating System iOS 9.3.5   My Question or Issue I keep being logged out of my iPod every couple of days....

1470 Views

0 replies

0 likes

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Save "Liked From Radio" to my library

I've got a bunch of songs in the playlist "Liked from Radio," but none of these songs show up in my LIbrary (i.e. they don't appear in Songs). Is this the expected behavior? How can I quickly add all the songs in my "Liked from Radio" playlist to my ...

Newbie

I've got a bunch of songs in the playlist "Liked from Radio," but none of these songs show up in my LIbrary (i.e. they don't appear in Songs).  Is this the expected behavior?    ...

645 Views

0 replies

0 likes

Playlists
Radio
songs
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Superuser Contribution Album Art for Local Files

Currently when I upload local songs via the desktop app, I am able to see the album art but when I download it on the iOS app the album art doesn't show. Hoping to see this implemented. Thanks!

Music Fan

Currently when I upload local songs via the desktop app, I am able to see the album art but when I download it on the iOS app the album art doesn't show. Hoping to see this implemented. Thanks!

Chaoticity

Newbie

14934 Views

17 replies

10 likes

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  • 17 replies
  • 10 likes

Bluetooth in truck

when my phone connects to the Bluetooth in my truck, my phone only has The Spotify logo, I cant Search individual songs or change playlists. It worked fine until a few days ago.

Newbie

when my phone connects to the Bluetooth in my truck, my phone only has The Spotify logo, I cant Search individual songs or change playlists. It worked fine until a few days ago.   

406 Views

0 replies

0 likes

  • 406 Views
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I don’t have access to all of my saved songs because of the new update

After I updated my Spotify I didn’t have access to a section or a playlist that had all of my saved songs. I read some other posts about people who had the same problem. They said that if I like the song then it will appear in a favorites playlist. I...

Visitor

After I updated my Spotify I didn’t have access to a section or a playlist that had all of my saved songs. I read some other posts about people who had the same problem. They said that if I like the ...

blackhawksfan

Regular

4297 Views

11 replies

2 likes

  • 4297 Views
  • 11 replies
  • 2 likes

Spotify logged me out and i cant log back in

Spotify UsernameellyontopPlanFree/PremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify logged me out and I can’t log back in. It keeps telling me that an unexpected error has occurred and to try ag...

Newbie

Spotify Username ellyontop Plan Free/Premium Country   Device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Spotify logged me out and...

oliveflask

Newbie

1324 Views

1 replies

1 likes

  • 1324 Views
  • 1 replies
  • 1 likes