Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36397 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101644 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430378 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298509 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Not a big problem, usually fixed when restart app, but kind of weird.
Not a big problem, usually fixed when restart app, but kind of weird.
463 Views
0 replies
0 likes
After I updated my Spotify I didn’t have access to a section or a playlist that had all of my saved songs. I read some other posts about people who had the same problem. They said that if I like the song then it will appear in a favorites playlist. I...
After I updated my Spotify I didn’t have access to a section or a playlist that had all of my saved songs. I read some other posts about people who had the same problem. They said that if I like the ...
Regular
4192 Views
11 replies
2 likes
Spotify UsernameellyontopPlanFree/PremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify logged me out and I can’t log back in. It keeps telling me that an unexpected error has occurred and to try ag...
Spotify Username ellyontop Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify logged me out and...
Newbie
1286 Views
1 replies
1 likes
iPod Touch 5 My Question or IssueThis morning I was playing the “Transistor Original Soundtrack” album and noticed there is a sharp pause when the crossfade starts. I thought it may be a bug so I checked the updates, updated to the newest version (al...
iPod Touch 5 My Question or Issue This morning I was playing the “Transistor Original Soundtrack” album and noticed there is a sharp pause when the crossfade starts. I thought it may ...
440 Views
0 replies
0 likes
I don't need assistance, but I have some thoughts on the new update... As a long time user, I feel disheartened by the changes. Two of the biggest issues I have are as follows: -Under the playlists tab, folders are now gone. Playlists appear in the o...
I don't need assistance, but I have some thoughts on the new update... As a long time user, I feel disheartened by the changes. Two of the biggest issues I have are as follows: &...
Music Fan
1534 Views
2 replies
6 likes
HiI mainly play in car and have various playlists on 'premium' and, until recently, have had no problems at all but recently, I cannot play tracks, they are all 'greyed' out and it says that I must download but have never had to do this before. Have ...
Hi I mainly play in car and have various playlists on 'premium' and, until recently, have had no problems at all but recently, I cannot play tracks, they are all 'greyed' out and it says that I must...
Newbie
2075 Views
2 replies
0 likes
Next to the Play / Skip Buttons there has been a small icon to activate / deactivate "SHUFFLE" while I was playing a song until yesterday or so.. NOW IT'S GONE? Now there's just a HEART and a LIKE/DISLIKE-THING icon... Was there an update or somethin...
Next to the Play / Skip Buttons there has been a small icon to activate / deactivate "SHUFFLE" while I was playing a song until yesterday or so.. NOW IT'S GONE? Now there's just a HEART and a LIKE/DI...
Casual Listener
1728 Views
3 replies
3 likes
Spotify Usernamealambert3400PlanFree/PremiumCountry DeviceiPhone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEvery time I try to access any Spotify chart the app freezes on this black screen and I don't get to see th...
Spotify Username alambert3400 Plan Free/Premium Country Device iPhone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Every time I try ...
Community Legend
1568 Views
1 replies
0 likes
Spotify UsernameperriwinklepansyPlanFree/PremiumCountry DeviceIPhone 6SOperating SystemChromebook My Question or IssueHello, recently my phone automatically updated to the newest verision of Spotify, which I have a couple of problems with and I would...
Spotify Username perriwinklepansy Plan Free/Premium Country Device IPhone 6S Operating System Chromebook My Question or Issue Hello, recently my phone automatically ...
Not applicable
716 Views
1 replies
1 likes
This just started happening for some reason. It's never worked from my MacBook, but now I can't connect Spotify to my Chromecast Vizio TV with my iPhone X either... It's not listed at all.
This just started happening for some reason. It's never worked from my MacBook, but now I can't connect Spotify to my Chromecast Vizio TV with my iPhone X either... It's not listed at all.
Newbie
2330 Views
7 replies
0 likes
Spotify Usernamedj.galxxyPlanFreeCountry USA DeviceiPhone X/10Operating SystemIos 11 My Question or Issue How do I clear songs from the recently played section? (I have the new update)
Spotify Username dj.galxxy Plan Free Country USA Device iPhone X/10 Operating System Ios 11 My Question or Issue How do I clear songs from the recently play...
1860 Views
0 replies
0 likes
Spotify Usernamejvsgggcfcuaicy3rka070s326PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9)Operating System(iOS 1.3.1, Android Oreo, Windows 10,etc.) I just recently started using Spotify and I have the app on my iPhone 8. I currently am usin...
Spotify Username jvsgggcfcuaicy3rka070s326 Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9) Operating System (iOS 1.3.1, Android Oreo, Windows 10,etc.) I ju...
537 Views
0 replies
0 likes
Hi. for about 7 days my friend cannot see my activity. "publish my activity" setting is on, so I can see my friends activity but they can't see mine. I deleted the app, refreshed it, etc. but no result.. any advice?? It’s soo annoying
Hi. for about 7 days my friend cannot see my activity. "publish my activity" setting is on, so I can see my friends activity but they can't see mine. I deleted the app, refreshed ...
Gig Goer
2087 Views
5 replies
0 likes
Hey all, I don't need any help, just sharing my opinion Just got the new design, and it is really awesome. The new design is clean, modern and beautiful. It's all we need right now, a clean and modern design! Before we had many not necessary option a...
Hey all, I don't need any help, just sharing my opinion 🙂 Just got the new design, and it is really awesome. The new design is clean, modern and beautiful. It's all we need right now, a clea...
Spotify Star
903 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDevice(iPhone 6+)Operating System(iOS 11.3) My Question or IssueMy home has multiple Google Cast receivers (3 x Google Home Mini, 1 x Chromecast Audio, 1 x Chromecast Ultra). All four of the audio devices are in a casting g...
Plan Premium Country Australia Device (iPhone 6+) Operating System (iOS 11.3) My Question or Issue My home has multiple Google Cast receivers (3 x Google Home Mini, 1 x Chromecast Au...
1159 Views
0 replies
4 likes
Spotify Usernamecaffe-tempoPlanFree/PremiumCountry UK My Question or Issue
Spotify Username caffe-tempo Plan Free/Premium Country UK My Question or Issue
Spotify Star
891 Views
3 replies
0 likes
Ja paguei ja foi registrado o pagamento e continuo usando a conta free
Ja paguei ja foi registrado o pagamento e continuo usando a conta free
Newbie
6084 Views
30 replies
4 likes
hi.im using iphone 8 with lastest version of spotify in israel.i noticed there is no radio option on the mobile app. im also using the mac version and there i can use it.why is that? thanks
hi. im using iphone 8 with lastest version of spotify in israel. i noticed there is no radio option on the mobile app. im also using the mac version and there i can use it. why is that? t...
Newbie
2299 Views
11 replies
8 likes
Hello!Is there a solution or not? Is someone from Spotify seriously looking into the problem or do I need to go to another music streaming company? I don’t know how you like to listen to your music.....I can not listen to 1 song normally......without...
Hello! Is there a solution or not? Is someone from Spotify seriously looking into the problem or do I need to go to another music streaming company? I don’t know how you like to listen to yo...
373 Views
0 replies
0 likes
Spotify Username SalvatorePlan/PremiumCountry BelgiumDevice(iPhone 6sOperating System(iOS 10.) My Question or Issue Hello, it's normal that when I listen to a song (just listen) his consome of the memory of my phone?
Spotify Username Salvatore Plan /Premium Country Belgium Device (iPhone 6s Operating System (iOS 10.) My Question or Issue Hello, it's normal that when I l...
376 Views
0 replies
0 likes
