Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Echo

Labels

Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

228924 Views

53 replies

13 likes

  • 228924 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152584 Views

507 replies

108 likes

  • 152584 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106708 Views

19 replies

38 likes

  • 106708 Views
  • 19 replies
  • 38 likes

Spotify not showing all Echo groups

Plan: PremiumCountry: USA Device: iPhone 11 Pro MaxOperating System: iOS 10 My Question or IssueI want to create a new music group since I’ve added a new Echo speaker. However, the new group would not show up in the Spotify app. Reading some of the s...

Regular

Plan: Premium Country: USA   Device: iPhone 11 Pro Max Operating System: iOS 10   My Question or Issue I want to create a new music group since I’ve added a new Echo s...

CrownedMartyr

Newbie

25411 Views

26 replies

13 likes

Amazon Alexa
Echo
Groups
  • 25411 Views
  • 26 replies
  • 13 likes

Spotify Connect stops streaming when opening IOS app

Hi, this issue is related to having an Amazon Echo Dot on your network connected to the same Spotify account as you are using on your iphone. Scenario: Open Spotify App, start playing on your iPhone, switch to Spotify Connect supported device (not th...

Casual Listener

Hi, this issue is related to having an Amazon Echo Dot on your network connected to the same Spotify account as you are using on your iphone.   Scenario:   Open Spotify App, start p...

gstos

Visitor

3005 Views

7 replies

0 likes

Amazon
Connect
Echo
  • 3005 Views
  • 7 replies
  • 0 likes

Superuser Contribution [iOS] Bug: Multiroom with Echo / group shows as speaker

FamilyPlanGermanyiPhone 11 Pro iOS 15.1 My Question or IssueMy multiroom group of 2 Alexa Echo Flex (new) appear as speakers (single speaker icon) in the Spotify iOS App. See attachment. When starting Music only one speaker plays. From Alex App and f...

Casual Listener

  FamilyPlan Germany iPhone 11 Pro  iOS 15.1   My Question or Issue My multiroom group of 2 Alexa Echo Flex (new) appear as speakers (single speaker icon) in the Spotify iOS A...

Ver

Spotify Legend

929 Views

4 replies

0 likes

Alexa
Echo
multiroom
  • 929 Views
  • 4 replies
  • 0 likes

Spotify Connect Devices Unavailable

Plan: PremiumCountry: USADevice: iPhone 11 Pro MaxOperating System: iOS 13.4.1 My Question or Issue:I cannot get the Echo devices and groups in my home to show up in my Spotify Connect list of devices.The other person in my home is signed in to the A...

Casual Listener

Plan: Premium Country: USA Device: iPhone 11 Pro Max Operating System: iOS 13.4.1   My Question or Issue: I cannot get the Echo devices and groups in my home to show up in my S...

carolnicolee

Casual Listener

3625 Views

2 replies

0 likes

Alexa
Alexa Echo
Connect
connected devices
connected devices list
Echo
Echo Dot
iphone
iphone 11 pro max
  • 3625 Views
  • 2 replies
  • 0 likes

[Amazon Echo] device keep disappearing from my list and come back after a while

PlanPremiumCountry USDeviceiphone 7Operating SystemiOS 11 My Question or IssueMy echo dot keep disappearing from the device list in Spotify and come back after around 30 seconds. The time that the device is gone is not always the same. I checked the ...

Newbie

Plan Premium Country  US Device iphone 7 Operating System iOS 11   My Question or Issue My echo dot keep disappearing from the device list in Spotify and come back after around 3...

Keanu_C

Community Legend

7227 Views

1 replies

0 likes

Amazon
Echo
Echo Dot
Sound device
  • 7227 Views
  • 1 replies
  • 0 likes