Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: iPhone 5S

Labels

Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

239807 Views

56 replies

13 likes

  • 239807 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

159344 Views

507 replies

108 likes

  • 159344 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108502 Views

19 replies

38 likes

  • 108502 Views
  • 19 replies
  • 38 likes

Local files added to playlist but isn't shown on iphone

I have local files I want to play on my iPhone. I added them to the playlist... The playlist is shown on my iphone but NO SONGS are there, none. I tried checking all the settings and various forums in here, but people only have problems with sync not...

Casual Listener

I have local files I want to play on my iPhone. I added them to the playlist... The playlist is shown on my iphone but NO SONGS are there, none. I tried checking all the settings and various forums i...

723 Views

0 replies

3 likes

iPhone 5S
Local files for Spotify Mobile
  • 723 Views
  • 0 replies
  • 3 likes

'Cannot use Spotify Abroad' when I am ... not abroad

Hey there, I am a premium member (finding it annoying that I cannot speak to a Spotify rep whilst paying them for their service). I first downloaded Spotify when I was in Germany. I couldn't get it to work properly, so I deleted it. Now I am back in ...

Casual Listener

Hey there,   I am a premium member (finding it annoying that I cannot speak to a Spotify rep whilst paying them for their service).   I first downloaded Spotify when I was in Germany. I...

bearmayor

Casual Listener

725 Views

1 replies

0 likes

iPhone 5S
Syncing devices
  • 725 Views
  • 1 replies
  • 0 likes

iPhone Isn't Syncing Local Files Album Artwork

My apologizes if this is already a thread but I'm in a rush right now and I'd really like an answer. I have premium so I can sync local files to my phone. I used to have maybe 60 songs synced and all of the songs with album artwork on the file had co...

Regular

My apologizes  if this is already a thread but I'm in a rush right now and I'd really like an answer.   I have premium so I can sync local files to my phone. I used to have maybe 60 songs...

Michaelpnix

Casual Listener

1153 Views

1 replies

0 likes

album artwork
iPhone 5S
  • 1153 Views
  • 1 replies
  • 0 likes

Solved!! iPhone 5S won't play any songs online or offline that I've downloaded offline

I did a quick scan and I couldn't see anyone with this problem so I hope I'm not being annoying and stating a problem that happens frequently, but basically I made a playlist with about 110 songs, I then thought I'd check out the offline features on ...

Casual Listener

I did a quick scan and I couldn't see anyone with this problem so I hope I'm not being annoying and stating a problem that happens frequently, but basically I made a playlist with about 110 songs, I ...

wildfitzy

Casual Listener

6200 Views

5 replies

0 likes

iPhone 5S
Offline playlists unavailable
songs unavailable
  • 6200 Views
  • 5 replies
  • 0 likes

Music stops after feedback on Nike+ app

When using Spotify Premium with Nike+ App on Iphone 5s the music stops after I receive a phone call OR when the app makes an announcement about mileage. I can not get it to restart unless I change to another music source then back to Spotify.

Newbie

When using Spotify Premium with Nike+ App on Iphone 5s the music stops after I receive a phone call OR when the app makes an announcement about mileage.  I can not get it to restart unless I cha...

joao_1506

Newbie

681 Views

1 replies

2 likes

iPhone 5S
nike+
  • 681 Views
  • 1 replies
  • 2 likes

Chromecast support is pathetic

I'm using iPhone 5s / iOS 9.2, and my computer is running Windows 10. I have the new Chromecast with the floppy cord. Every device is on the same wireless network. Problems:If I am listening to music on my phone, and arrive at home, I do not see any ...

Casual Listener

I'm using iPhone 5s / iOS 9.2, and my computer is running Windows 10. I have the new Chromecast with the floppy cord. Every device is on the same wireless network.    Problems: If I am ...

martinsweeny

Casual Listener

712 Views

1 replies

1 likes

iOS 9.2
iPhone 5S
  • 712 Views
  • 1 replies
  • 1 likes

why is the font bigger on my spotify app?

the design of spotify already stinks and now it's worse becuase for some reason the font is huge on my app. edit: just found out it's because of spotify connect

Roadie

the design of spotify already stinks and now it's worse becuase for some reason the font is huge on my app.      edit: just found out it's because of spotify connect

599 Views

0 replies

0 likes

iOS
iPhone 5S
  • 599 Views
  • 0 replies
  • 0 likes

been logged out because it's being used somewhere else.

So, this is happening all of the time after the latest updates. Happening on pc, ipad, and iphone, even when the software is only running on one of them at a time. I found a thread saying that if I go to my account, I can Signout Everywhere, so I tri...

Casual Listener

So, this is happening all of the time after the latest updates.  Happening on pc, ipad, and iphone, even when the software is only running on one of them at a time.  I found a thread saying...

driveflanger

Community Legend

715 Views

1 replies

0 likes

ipad 3
iPhone 5S
  • 715 Views
  • 1 replies
  • 0 likes

iPhone app not scrobbling from iPhone

iPhone 5S / iOS 8.4 last.fm credentials entered correctly (if i enter a wrong password i get an error message so the authentification seems to work) Nothing i listen to shows up in my last.fm. It works fine when i use the desktop app. It has been lik...

Newbie

iPhone 5S / iOS 8.4   last.fm credentials entered correctly (if i enter a wrong password i get an error message so the authentification seems to work)   Nothing i listen to shows up in ...

633 Views

0 replies

0 likes

IOS 8.4
iPhone 5S
last.fm
scrobbling
  • 633 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Won't Pause - keeps going back to play (CarPlay)

Using Spotify on iPhone 5s with Panasonic AppRadio 4 in CarPlay mode. Getting the regular (already reported bugs) but one I can't find anywhere - when I hit PAUSE, on the unit or the app on the phone directly after a few seconds the music starts play...

Regular

Using Spotify on iPhone 5s with Panasonic AppRadio 4 in CarPlay mode.    Getting the regular (already reported bugs) but one I can't find anywhere - when I hit PAUSE, on the unit or the a...

mmlabbd

Regular

17578 Views

16 replies

4 likes

Carplay
iOS
IOS 8.3
iPhone 5S
pause
  • 17578 Views
  • 16 replies
  • 4 likes

I can delete songs on my Spotify successfuly but they look like still on my iPhone's memory.

I can easily delete them on my Spotify,but it still takes megabites on my iPhone,they are not saved or online.What can I do for deleting them on my phone's memory?

Newbie

I can easily delete them on my Spotify,but it still takes megabites on my iPhone,they are not saved or online.What can I do for deleting them on my phone's memory?

553 Views

0 replies

0 likes

delete music
Help me!
iphone
iPhone 5S
Spotify
  • 553 Views
  • 0 replies
  • 0 likes

Spotify Connect won't find my iPhone but other devices work fine

About a week ago, Spotify stopped being able to find either of my two iPhones on Spotify Connect, but it can still find my tablet and PS4. I have tried logging in and out of Spotify on all devices several times. This is annoying as when I'm working a...

Newbie

About a week ago, Spotify stopped being able to find either of my two iPhones on Spotify Connect, but it can still find my tablet and PS4. I have tried logging in and out of Spotify on all devices se...

945 Views

0 replies

0 likes

iPhone 5S
  • 945 Views
  • 0 replies
  • 0 likes

Local Files Playback Volume

Hi, this is driving me nuts but my local files keep playing at normal level for the first 2 seconds of the song and then goes stupidly quiet. They are all imported as mp3 files and I am using iphone 5s, tried everything, its been doing it for a month...

Newbie

Hi, this is driving me nuts but my local files keep playing at normal level for the first 2 seconds of the song and then goes stupidly quiet. They are all imported as mp3 files and I am using iphon...

user-removed

Not applicable

1530 Views

1 replies

3 likes

imported music
iPhone 5S
local files
Playback problem
volume
  • 1530 Views
  • 1 replies
  • 3 likes

Solved!! iPhone 5s will not appear under Devices when connected

When I connect my iPhone 5s to my computer using a USB cable, it does not show up under the Devices tab in Spotify on my desktop. Is there an easy fix for this?

Visitor

When I connect my iPhone 5s to my computer using a USB cable, it does not show up under the Devices tab in Spotify on my desktop. Is there an easy fix for this?

Jurgenbm

Regular

1613 Views

4 replies

0 likes

devices
iphone
iPhone 5S
  • 1613 Views
  • 4 replies
  • 0 likes

Is it possible to just randomly play songs from all my playlists?

I looked under radio stations and it has a bunch of artists with suggested tracks that are similar to all the artists in my playlists, but I want to play tracks randomly from all my playlists combined.

Roadie

I looked under radio stations and it has a bunch of artists with suggested tracks that are similar to all the artists in my playlists, but I want to play tracks randomly from all my playlists combine...

adisib

Community Legend

565 Views

1 replies

0 likes

iPhone 5S
  • 565 Views
  • 1 replies
  • 0 likes

Solved!! Some albums will not sync via local files to iPhone 5

I recently tried to sync 3 albums to my iPhone 5 via local files and found that only one of them would sync properly. The albums I tried to sync were: In Rainbows by Radiohead The Eraser by Thom Yorke Amok by Atoms for Peace Only In Rainbows synced p...

Regular

I recently tried to sync 3 albums to my iPhone 5 via local files and found that only one of them would sync properly.   The albums I tried to sync were:   In Rainbows by Radiohead ...

darkplatypus

Regular

2952 Views

9 replies

0 likes

atoms for peace
iPhone 5S
local files
thom yorke
  • 2952 Views
  • 9 replies
  • 0 likes

Album Cover - Offline Mode

So, I am kind of over with this: Since Version 1.0 was introduced there was a known bug (being reported all over the place) that when you save music for offline listening and you go into offline mode suddenly all album covers were not shown anymore. ...

Regular

So, I am kind of over with this: Since Version 1.0 was introduced there was a known bug (being reported all over the place) that when you save music for offline listening and you go into offline mode...

MattSuda

Spotify Star

1453 Views

2 replies

0 likes

Album Cover
iPhone 5S
  • 1453 Views
  • 2 replies
  • 0 likes

Solved!! Syncing with iTunes Match local files

I have Spotify and iTunes Match on my iPhone. On my old iPhone 4S, Spotify used to play local tracks (music available locally via iTunes but not otherwise available via Spotify's streaming database) that I added to Spotify playlists. Since I upgraded...

Casual Listener

I have Spotify and iTunes Match on my iPhone. On my old iPhone 4S, Spotify used to play local tracks (music available locally via iTunes but not otherwise available via Spotify's streaming database) ...

Aethelwer

Casual Listener

5427 Views

5 replies

2 likes

iPhone 5S
iTunes match
local files
  • 5427 Views
  • 5 replies
  • 2 likes