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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233412 Views

27 replies

5 likes

  • 233412 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114970 Views

116 replies

13 likes

Other
  • 114970 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2414 Views

0 replies

0 likes

iOS
  • 2414 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304186 Views

61 replies

16 likes

  • 304186 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129817 Views

19 replies

38 likes

  • 129817 Views
  • 19 replies
  • 38 likes

Superuser Contribution Stuck in offline mode

PlanPremiumCountryUSADeviceiPhone 16 +Operating SystemiOS 26.2.1 My Question or IssueMy Spotify account has been stuck in offline mode for about a month now and it is only on my cell phone. It will work on my tv, iPad, and laptop with no issue of con...

Visitor

Plan Premium Country USA Device iPhone 16 + Operating System iOS 26.2.1   My Question or Issue My Spotify account has been stuck in offline mode for about a month now and it is only o...

Mielrini

Visitor

2266 Views

6 replies

0 likes

Account
Other
Premium
  • 2266 Views
  • 6 replies
  • 0 likes

Superuser Contribution 'Go to radio' and artist page bugged

PlanPremiumCountryUnited KingdomDeviceiPhone 16Operating SystemiOS 26.5My Question or IssueOn my phone only, not on web player, when I try to 'go to radio' on a song or artist profile this shows 3 loading dots and does not load for about a minute the...

Newbie

Plan Premium Country United Kingdom Device iPhone 16 Operating System iOS 26.5 My Question or Issue On my phone only, not on web player, when I try to 'go to radio' on a song or artist p...

Ivelina

Moderator

414 Views

1 replies

0 likes

Account
Premium
  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution App Notifications for Music/Podcasts do not work

PlanPremiumCountryUKDeviceiPhone 15 Pro Max, iPad Pro 12.9, MacBook Pro 16Operating SystemiOS, iPadOS, Mac OS My Question or IssueDoes anyone else not get any notifications on any of their devices for new episodes being released or new music? I used ...

Newbie

Plan Premium Country UK Device iPhone 15 Pro Max, iPad Pro 12.9, MacBook Pro 16 Operating System iOS, iPadOS, Mac OS   My Question or Issue Does anyone else not get any notifications o...

scotty321

Music Fan

4357 Views

14 replies

3 likes

Premium
  • 4357 Views
  • 14 replies
  • 3 likes

Superuser Contribution Allow Tracking?? ( ! )

Plan Premium*Country - USA Device(iPhone 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've never had this happen but when I upgraded my phone and downloaded Spotify for it (it gets 3 devices it can sync with and I onl...

Casual Listener

Plan  Premium* Country - USA   Device (iPhone 7) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've never had this happen but when I u...

k4riiii

Visitor

11477 Views

12 replies

0 likes

Account
Premium
  • 11477 Views
  • 12 replies
  • 0 likes

Superuser Contribution Spotify removes the tracks in the queue when I pause and exit the app on iPhone 8

Spotify Type: PremiumCountry: UKDevice: iPhone 8Operating System: iOS 10My Question or Issue:When I play a selection of songs (on shuffle or not) on the Spotify app on my iPhone 8, then when I pause and exit the app the song that I paused it on is st...

Casual Listener

Spotify Type: Premium Country: UK Device: iPhone 8 Operating System: iOS 10 My Question or Issue: When I play a selection of songs (on shuffle or not) on the Spotify app on my iPhone 8, then w...

Ivelina

Moderator

6549 Views

18 replies

1 likes

iphone8
Premium
queue
spotifyapp
  • 6549 Views
  • 18 replies
  • 1 likes

Solved!! Won't synch playlists

I recently got a premium account and i kind of have issues. I've tried to synch my playlists on my iphone 4S app, but it doesn't work. When i check "Available offline", it only synchs the first two songs and then it stops. And for all of my playlists...

Casual Listener

I recently got a premium account and i kind of have issues.   I've tried to synch my playlists on my iphone 4S app, but it doesn't work. When i check "Available offline", it only synchs the f...

Christine12341

Casual Listener

1421 Views

4 replies

0 likes

Premium
problem
synch
  • 1421 Views
  • 4 replies
  • 0 likes

Mini Cooper Steering Wheel Skip Buttons NOT WORKING.

PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS 12.4 When using Spotify over bluetooth or USB directly with my Mini Cooper the skip buttons on the steering wheel do not work, and on the speedo it says "(Multimedia icon) Not Available". This is ...

Visitor

Plan Premium Country UK Device iPhone 8 Operating System iOS 12.4   When using Spotify over bluetooth or USB directly with my Mini Cooper the skip buttons on the steering wheel do not w...

12312fsadfsd

Visitor

7894 Views

3 replies

2 likes

bluetooth
Functionality
Mini
Mini Connected
Premium
Skipping songs
Steering wheel
usb
  • 7894 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify shutting down

I'm a premium member, I've reinstalled the app about 4-5 times now thinking it would resolve the issue, I've tried like the proper deleting the app procedure of going to the settings clearing everything all that, but every time I reinstall it the sam...

Visitor

I'm a premium member, I've reinstalled the app about 4-5 times now thinking it would resolve the issue, I've tried like the proper deleting the app procedure of going to the settings clearing e...

Joan

Moderator

1321 Views

1 replies

1 likes

Account
Premium
  • 1321 Views
  • 1 replies
  • 1 likes

Superuser Contribution Phone died, spotify auto logged out, music deleted. Happens every time.

Plan:PremiumUsa, Delaware DeviceApple IPhone 11 Pro MaxOperating SystemLatest IOS Attempted solutions to fix the problem:Logging out and logging back indeleting Spotify and re downloading Spotifytrying Spotify betareseting all Spotify settingsclearin...

Casual Listener

Plan: Premium Usa, Delaware   Device Apple IPhone 11 Pro Max Operating System Latest IOS  Attempted solutions to fix the problem: Logging out and logging back in deleting S...

Elena

Moderator

1011 Views

1 replies

0 likes

Account
devices
iphone
Premium
  • 1011 Views
  • 1 replies
  • 0 likes

Superuser Contribution automatically make new playlists private

hey is there a way to make new playlists automatically private? i already used the desktop app to make sure the "make new playlists public" setting under social is turned off and still every time i make a playlist its public. its just annoying having...

Gig Goer

...ake a playlist its public. its just annoying having to go through almost 100 playlists to make them private, any help is appreciated! Plan Premium Country U.S Device (iPhone xs max, MacBook p...

Alex

Spotify Legend

8232 Views

7 replies

1 likes

Desktop (Mac)
iOS
Playlists
Premium
Privacy
Private playlist
settings
Social
  • 8232 Views
  • 7 replies
  • 1 likes

Superuser Contribution Error when playing yet great internet performance/no traffic blocked on firewall

Plan: Premium - Family PlanCountry: United StatesDevice: (multiple) iPhone 13 Pro, iPhone 12, Sonos, Macbook Air 2021Operating System (iOS 15, macOS Monterey) My Question or Issue:In the last few days, I have been unable to use Spotify on any of my d...

Regular

Plan: Premium - Family Plan Country: United States Device: (multiple) iPhone 13 Pro, iPhone 12, Sonos, Macbook Air 2021 Operating System (iOS 15, macOS Monterey)   My Q...

Elena

Moderator

606 Views

1 replies

0 likes

Premium
  • 606 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with playback and local files

PlanPremiumCountryUSDeviceiPhone 12Operating System(iOS 14)My Question or IssueHello,I recently got a new phone and half of my local files wont shift to my phone even though they're playable on my computer. Some of my local files will download just f...

Newbie

Plan Premium Country US Device iPhone 12 Operating System (iOS 14) My Question or Issue Hello, I recently got a new phone and half of my local files wont shift to my phone even though t...

MafeG

Spotify Legend

652 Views

1 replies

0 likes

Premium
  • 652 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turn off podcast pop up ads

How do I turn off ads for podcasts. Ads like these pop up at least four or five times a day and are very annoying. Not sure how Spotify justifies these as part of a premium subscription. PlanPremiumCountryUSDevice(iPhone 11)Operating SystemiOS 14

Regular

How do I turn off ads for podcasts. Ads like these pop up at least four or five times a day and are very annoying. Not sure how Spotify justifies these as part of a premium subscription.&n...

Eni

Moderator

1464 Views

1 replies

0 likes

Mobile
podcast
Premium
  • 1464 Views
  • 1 replies
  • 0 likes

Can't skip ads in podcasts using my car controls, but able to skip regular podcast audio

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.3 My Question or IssueI am able to press the skip button in my car steering to skip regular audio, but the moment an ad comes on, I am unable to skip past the ad. I have to listen through the...

Visitor

  Plan Premium Country USA Device iPhone 11 Operating System iOS 13.3   My Question or Issue I am able to press the skip button in my car steering to skip regular audio, but t...

Pineapple30

Regular

2981 Views

2 replies

2 likes

Premium
Skip ads
  • 2981 Views
  • 2 replies
  • 2 likes

Spotify stops playing while offline and lyrics don’t appear

PlanPremiumCountryMexicoDeviceiPhone 11 pro maxOperating SystemiOS 14.2 My Question or IssueHello, I’ve had two ongoing issues on my account. First of all, when I’m listening to music offline, the song stops after abt a minute and then I unlock my ph...

Newbie

Plan Premium Country Mexico Device iPhone 11 pro max Operating System iOS 14.2   My Question or Issue Hello, I’ve had two ongoing issues on my account. First of all, when I’m l...

user-removed

Not applicable

901 Views

1 replies

0 likes

lyrics
playback
Premium
  • 901 Views
  • 1 replies
  • 0 likes

I've tried everything and can't get my local files to play on my iphone

PlanPremiumCountryUSADeviceiPhone 7+Operating SystemWindows 10 My Question or IssueI've been trying for well over an hour and absolutely CANNOT get my local files to transfer on my iphone. I've tried a clean reinstall of the app, I've tried turning W...

Visitor

Plan Premium Country USA Device iPhone 7+ Operating System Windows 10   My Question or Issue I've been trying for well over an hour and absolutely CANNOT get my local files to t...

567 Views

0 replies

0 likes

iphone
local files
Premium
Windows
  • 567 Views
  • 0 replies
  • 0 likes

Solved!! My spotify starts randomly connecting to other people’s devices and starts playing their music

PlanPremiumCountryUnited StatesDevice:iPhone 6s Operating System(iOS Something, like ten idk) My Question or IssueWhenever I start using Spotify on my phone, unless I am in airplane mode, I start listening on someone else’s device. For example, if I ...

Casual Listener

  Plan Premium Country United States Device: iPhone 6s  Operating System (iOS Something, like ten idk)   My Question or Issue Whenever I start using Spotify on my phone, u...

AdamDamon

Community Legend

3250 Views

2 replies

0 likes

iphone
Premium
  • 3250 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Premium Stopped Working on iPhone (after years) Still Working on Computer

PlanPremiumDevice(iPhone 11 & Macbook Pro)My Question or IssueHi today all of a sudden the iPhone Spotify App kept stopping and turning itself off whenever I tried to start it (I didnt even get onto it). I thought it was a glitch hence I deleted it t...

Casual Listener

Plan Premium Device (iPhone 11 & Macbook Pro) My Question or Issue Hi today all of a sudden the iPhone Spotify App kept stopping and turning itself off whenever I tried to start it (I d...

Mihail

Spotify Legend

749 Views

1 replies

0 likes

Premium
  • 749 Views
  • 1 replies
  • 0 likes

Iphone 7 premium plan for a year. Wont let me search for songs and play them out of wifi

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

700 Views

1 replies

0 likes

Premium
  • 700 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs freeze after 10 seconds

PlanPremiumCountryUnited KingdomDeviceiPhone 6sOperating SystemiOS 10 My Question or IssueI pay for the premium service, and listen to music daily. Most of the time I have data, however when I do not I have to deal with Spotify more or less giving a ...

Casual Listener

Plan Premium Country United Kingdom Device iPhone 6s Operating System iOS 10   My Question or Issue I pay for the premium service, and listen to music daily. Most of the time I have d...

oisinvg

Casual Listener

4122 Views

3 replies

0 likes

10
freeze
Premium
  • 4122 Views
  • 3 replies
  • 0 likes