App Notifications for Music/Podcasts do not work

[GP-L]

Plan

Premium

Country

UK

Device

iPhone 15 Pro Max, iPad Pro 12.9, MacBook Pro 16

Operating System

iOS, iPadOS, Mac OS

My Question or Issue

Does anyone else not get any notifications on any of their devices for new episodes being released or new music? I used to get these a while ago, but now I don't receive any and get push notifications for sponsored content or generic notifications from Spotify. Chat support asked me to do a whole range of troubleshooting to no avail, and then resulted in telling me I would get email notifications.... 

[MateusM]

Hey, there @GP-L! Thanks for your message, and welcome to the Spotify Community!

I'm happy to help you!

Can you please make sure either the system or app notifications are turned on? 

On iOS you can check this by going to Settings > Notifications > Spotify and making sure that Allow Notifications is toggled on and that Sounds, Badges, and Alerts are all enabled.

It's also worth checking if Do Not Disturb, Power, or Data settings are also turned off. 

Please, keep us in the loop on how you get on

Happy holidays! 🎉✨
Mateus

[Mookie1]

I figuered right now I don't get a notification each time an artist I follow uploads new music. I would love it if I get regular notifications of that.