Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • parkerfor2
  • Visitor
  • 7691 Views
  • 9 replies
  • 21 likes
  • 7691 Views
  • 9 replies
  • 21 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 17281 Views
  • 1 replies
  • 2 likes
  • 17281 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 92042 Views
  • 125 replies
  • 34 likes
  • 92042 Views
  • 125 replies
  • 34 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 22002 Views
  • 8 replies
  • 0 likes
  • 22002 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Cannot download app to Apple Watch on Apple Family Setup

Plan - FamilyFree/Premium - PremiumCountry - United States DeviceApple Watch SEOperating System7.4.1 (18T201) My Question or IssueWe recently purchased 2 Apple Watch SEs for our girls. We also purchased cellular data plans for them from T-Mobile. Not...

  • Casual Listener
  • Plan - Family Free/Premium - Premium Country - United States   Device Apple Watch SE Operating System 7.4.1 (18T201)   My Question or Issue We recently purchased 2 Apple Watch SEs...
  • Brian716
  • Newbie
  • 18542 Views
  • 45 replies
  • 8 likes
  • 18542 Views
  • 45 replies
  • 8 likes

Superuser Contribution spotify web player not working on mobile

i have been trying to use the spotify web player on my iphone and it keeps giving me an error “spotify can’t play this right now” its giving this error on every track i tap and it immediately skips to the next track and gets stuck.i have tried using ...

  • Casual Listener
  • i have been trying to use the spotify web player on my iphone and it keeps giving me an error “spotify can’t play this right now” its giving this error on every track i tap and it immediately skips t...
  • Ash_usual03
  • Casual Listener
  • 212 Views
  • 4 replies
  • 0 likes
  • iOS
    Web Player
  • 212 Views
  • 4 replies
  • 0 likes

Superuser Contribution Manual car mode

PlanPremiumCountryUkDevice(iPhone Operating System(iOS 12) My Question or Issue I’d like the option to manually enable car mode. Currently I don’t have Bluetooth and use an aux cable. It would be great and safer to still be able to have car mode avai...

  • Music Fan
  • Plan Premium Country Uk Device (iPhone 😎 Operating System (iOS 12)   My Question or Issue   I’d like the option to manually enable car mode. Currently I don’t have Bluetooth and...
  • 1218922247
  • Newbie
  • 61099 Views
  • 14 replies
  • 70 likes
  • car mode
  • 61099 Views
  • 14 replies
  • 70 likes

Superuser Contribution Unable to delete cache

Plan:PremiumCountry:UK Device:iPhone 11Operating System:iOS 14.4, Spotify version 8.6.4.1247 My Question or Issue:I’m trying to delete my cache as my Spotify keeps crashing and need to do a clean reinstall. When I go into Spotify’s settings on my pho...

  • Regular
  • Plan: Premium Country: UK   Device: iPhone 11 Operating System: iOS 14.4, Spotify version 8.6.4.1247   My Question or Issue: I’m trying to delete my cache as my Spotify keep...
  • df9x
  • Casual Listener
  • 4051 Views
  • 6 replies
  • 0 likes
  • 4051 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Song jumps to the bottom of the playlist

Device: iPhone and macOperator system: IOS 14Country: NorwayMembership: premium Hello:)I created a new playlist on my new user. Then I copied all the songs from a playlist on my old user, to create an exact similar playlist on my new user. The proble...

  • Casual Listener
  • Device: iPhone and mac Operator system: IOS 14 Country: Norway Membership: premium   Hello:) I created a new playlist on my new user. Then I copied all the songs from a playlist on my old ...
  • jasie2204
  • Visitor
  • 1295 Views
  • 6 replies
  • 0 likes
  • Other
  • 1295 Views
  • 6 replies
  • 0 likes

Superuser Contribution Why does my music pause every 20 seconds?

On both my iPad and iPhone, the music keeps pausing. I have tried restarting, logging out of all devices, deleting the app, clearing cache, turning off battery saver, and many other methods, but there has been no avail. My Spotify is fully updated, a...

  • Newbie
  • On both my iPad and iPhone, the music keeps pausing. I have tried restarting, logging out of all devices, deleting the app, clearing cache, turning off battery saver, and many other methods, but ther...
  • Eni
  • Moderator
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove Recommended Playlists

What it says on the tin. Ex and I had a shared playlist. Despite me removing myself from it entirely and listening to more than six playlists and not listening to the old shared one, it still remains in the top six recommended. Is there a way to dele...

  • Newbie
  • What it says on the tin. Ex and I had a shared playlist. Despite me removing myself from it entirely and listening to more than six playlists and not listening to the old shared one, it still remains...
  • Alex
  • Spotify Legend
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth sporadic connectivity issues while playing music; cuts in and out

I have an iPhone 13 Pro Max with the most up to date operating system. Since purchasing the phone a year ago I have had chronic connectivity issues with multiple Bluetooth devices. The song will be playing fine, then will cut out for several seconds,...

  • Visitor
  • I have an iPhone 13 Pro Max with the most up to date operating system. Since purchasing the phone a year ago I have had chronic connectivity issues with multiple Bluetooth devices. The song will be p...
  • Lyubka
  • Moderator
  • 479 Views
  • 3 replies
  • 0 likes
  • 479 Views
  • 3 replies
  • 0 likes

Superuser Contribution Notification Center for Follower and Playlist Likes update

PlanPremiumCountryTurkey DeviceIphone 7 Plus, Samsung Desktop PC Questions about the new notifications update. I just saw a post in a social media platform (and a spotify community post earlier this morning) about the new ios 8.8.30 that now there's ...

  • Regular
  • Plan Premium Country Turkey   Device Iphone 7 Plus, Samsung Desktop PC   Questions about the new notifications update.   I just saw a post in a social media platform (and a s...
  • Min22
  • Newbie
  • 1593 Views
  • 2 replies
  • 0 likes
  • 8.8.30
    Follower Notifications
    Help
    iOS
    New Update
    Notifications Bar
    Notifications Center
  • 1593 Views
  • 2 replies
  • 0 likes

Superuser Contribution Glitch while using spotify and uber driver apps

PlanPremiumCountryUnited states Device(iPhone 12 pro max)Operating System(iOS 15.2)I have been having a glitch or issue with my spotify while using my waze and uber driver app. Whenever i am on my waze app and receive a request from uber driver, my m...

  • Regular
  • Plan Premium Country United states   Device (iPhone 12 pro max) Operating System (iOS 15.2) I have been having a glitch or issue with my spotify while using my waze and uber driver ...
  • Yoavv
  • Newbie
  • 4343 Views
  • 14 replies
  • 0 likes
  • 4343 Views
  • 14 replies
  • 0 likes

Superuser Contribution Local files song won’t play in playlist or appear in liked songs

I have plenty of songs from local files that work on my iPhone. This one song won’t appear in my liked songs and is greyed on in my playlist i added it too. If I go to the local files playlist it will play and isn’t greyed out. I hooked my phone up t...

  • Casual Listener
  • I have plenty of songs from local files that work on my iPhone. This one song won’t appear in my liked songs and is greyed on in my playlist i added it too. If I go to the local files playlist it wil...
  • Alex
  • Spotify Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs added through enhance feature only show on desktop

PlanPremiumCountryUSADevicedesktopiPad mini gen 5Operating SystemThe desktop is on Windows 11 on Spotify for Windows (64 bit)1.2.16.947.gcfbaa410The iPad is on iPadOS 16.6 running Spotify version 8.8.56My Question or IssueI enhanced a playlist on des...

  • Regular
  • Plan Premium Country USA Device desktop iPad mini gen 5 Operating System The desktop is on Windows 11 on Spotify for Windows (64 bit) 1.2.16.947.gcfbaa410 The iPad is on iPadOS 16.6 ru...
  • Luigi2262
  • Regular
  • 174 Views
  • 3 replies
  • 0 likes
  • 174 Views
  • 3 replies
  • 0 likes

Playing Spotify Overseas

Hi all,I'm a USA resident going on a mission trip to Nigeria for 17 days. I have a Verizon iPhone and was told it is unlikely my Spotify playlist will work offline in Nigeria despite that I am a Premium paying member. I'm not too tech-savvy, but does...

  • Casual Listener
  • Hi all, I'm a USA resident going on a mission trip to Nigeria for 17 days. I have a Verizon iPhone and was told it is unlikely my Spotify playlist will work offline in Nigeria despite that I am a ...
  • kabu
  • Casual Listener
  • 3636 Views
  • 10 replies
  • 0 likes
  • 3636 Views
  • 10 replies
  • 0 likes

Solved!! Bugs

PlanPremiumCountry DeviceiPhone 14 ProOperating SystemiOS 16 My Question or IssueI have several playlists downloaded and what’s been happening is that I’ll play a playlist of mine and it will play in the same exact order every time despite attempting...

  • Newbie
  • Plan Premium Country   Device iPhone 14 Pro Operating System iOS 16   My Question or Issue I have several playlists downloaded and what’s been happening is that I’ll play a playli...
  • Billy-J
  • Spotify Star
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Blurry artist pictures in bios

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’m pretty damn confused because the pictures in most of the artist bios are blurry and they ...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I’m pre...
  • MihailY
  • Moderator
  • 2861 Views
  • 9 replies
  • 0 likes
  • 2861 Views
  • 9 replies
  • 0 likes

Downloading Spotify

Spotify won’t download from my App Store. Why?

  • Visitor
  • Spotify won’t download from my App Store. Why?
  • fumikimkim
  • Roadie
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes

Superuser Contribution AI DJ cannot read names of Chinese artists

PlanPremiumCountryU.S.DeviceiPhone 14 Pro Max Operating SystemiOS 16.3.1 My Question or IssueSpotify recently released the AI DJ feature and I quite enjoyed it. When I was using the feature, I noticed that the AI DJ sometimes says a short speech betw...

  • Visitor
  • Plan Premium Country U.S. Device iPhone 14 Pro Max  Operating System iOS 16.3.1   My Question or Issue Spotify recently released the AI DJ feature and I quite enjoyed it. When I w...
  • um6mby-9_s0k9
  • Newbie
  • 457 Views
  • 2 replies
  • 1 likes
  • 457 Views
  • 2 replies
  • 1 likes

Superuser Contribution The song that I am reproducing is changed without reason, to music that I do not know // se cambia

PlanPremiumCountryCHILEDeviceiPhone 8, Operating SystemiOS 12 The song I am reproducing is changed without reason, to music I do not know. Its not music in the queue. It only change the list or album to play only one song, which I really don't know w...

  • Casual Listener
  •   Plan Premium Country CHILE Device iPhone 8,  Operating System iOS 12     The song I am reproducing is changed without reason, to music I do not know. Its not music in...
  • OscarDC
  • Moderator
  • 770 Views
  • 4 replies
  • 4 likes
  • 770 Views
  • 4 replies
  • 4 likes

Superuser Contribution Local Files Folder Not Showing Up On iOS

PlanPremiumCountryUSDeviceiPhone 13 ProOperating SystemiOS 16 My Question or IssueHi, my local files won’t show up in my library even after turning on show local files in settings. I’m trying to play a song that has been downloaded into my phone file...

  • Casual Listener
  • Plan Premium Country US Device iPhone 13 Pro Operating System iOS 16   My Question or Issue Hi, my local files won’t show up in my library even after turning on show local files in set...
  • armamenter
  • Newbie
  • 1352 Views
  • 2 replies
  • 0 likes
  • 1352 Views
  • 2 replies
  • 0 likes