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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

41976 Views

43 replies

10 likes

  • 41976 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

107542 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1565 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

301236 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127260 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Siri on AppleWatch does not work

PlanPremiumCountryGermany Operating System(newest versions at time of writing for OSes and Spotify App) My Question or IssueSiri on the Apple Watch to play a Song on Spotify no longer works on the watch after the latest OS-Updates (to 17.1.1 and 10.1...

Regular

  Plan Premium Country Germany   Operating System (newest versions at time of writing for OSes and Spotify App)   My Question or Issue Siri on the Apple Watch to play a Song ...

dmilette

Regular

15400 Views

43 replies

7 likes

  • 15400 Views
  • 43 replies
  • 7 likes

Superuser Contribution se alcanzo el limite de dispositivos

hola, no puedo descargar musica en mi Iphone, elimine todos los dispositivos asociados a la cuenta y aun asi persiste el problema

Visitor

hola, no puedo descargar musica en mi Iphone, elimine todos los dispositivos asociados a la cuenta y aun asi persiste el problema

NestorRamos

Visitor

11559 Views

4 replies

1 likes

  • 11559 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Spotify through Sonos (keeps cutting off)

PlanPremiumCountrySaint Vincent and the GrenadinesDeviceiPhone 11 and Macbook Pro 2015Operating SystemLatest for both My Question or IssueThe music keeps cutting off, sometimes it takes longer sometimes quicker, as though someone else is using the ac...

Casual Listener

Plan Premium Country Saint Vincent and the Grenadines Device iPhone 11 and Macbook Pro 2015 Operating System Latest for both   My Question or Issue The music keeps cutting off, sometim...

warrenpeace416

Newbie

3667 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify Connect with Volumio not working anymore

Hello,For 3 days now I can no longer play Spotify music via Volumio with the Spotify Plugin. All software is up-to-date. Playing via the Spotify app does not work either. The device is also not displayed in the Spotify app and Spotify says that local...

Regular

Hello, For 3 days now I can no longer play Spotify music via Volumio with the Spotify Plugin. All software is up-to-date. Playing via the Spotify app does not work either. The device is also not dis...

Raboo

Visitor

23228 Views

25 replies

6 likes

  • 23228 Views
  • 25 replies
  • 6 likes

Superuser Contribution Spotify keeps freezing on Apple Watch. Apple Watch up to date. Spotify reinstalled.

PlanPremiumCountryUSA DeviceApple Watch Series 7 (GOS and cellular)Operating System11.6.1 My Question or Issue

Visitor

Plan Premium Country USA   Device Apple Watch Series 7 (GOS and cellular) Operating System 11.6.1   My Question or Issue  

OscarDC

Moderator

1119 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Delayed playack when connected to Yamaha RX-V781 receiver

When I start playing a song on my receiver, there is a delay of 10-20 seconds before the song starts playing. This happens when I press play or skip forward or back. It happens when using Spotify Connect from either my Windows 10 laptop or my iPhone....

Casual Listener

When I start playing a song on my receiver, there is a delay of 10-20 seconds before the song starts playing. This happens when I press play or skip forward or back.   It happens when using Sp...

SLAVAMMC

Visitor

2081 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution Songs Changing Pitch?

PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 15 Beta My Question or IssueSince March of this year, the pitch would shift on music when my phone was turned on or off. This past week it’s gotten to a point where this wasn’t a rare occurrence ...

Casual Listener

Plan Premium Country US Device iPhone 11 Operating System iOS 15 Beta   My Question or Issue Since March of this year, the pitch would shift on music when my phone was turned on or off...

JadenTheMusicFan

Visitor

25710 Views

16 replies

1 likes

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  • 16 replies
  • 1 likes

Superuser Contribution Music not playing over cellular data

I’m having a very similar issue. Basically, Spotify only works if I’m on WiFi, if I’m on cellular data, it thinks I’m offline. I’ve tried clearing the cache, clearing downloads, reinstalling the app, updating iPhone to the latest OS, checked Spotify ...

Casual Listener

I’m having a very similar issue. Basically, Spotify only works if I’m on WiFi, if I’m on cellular data, it thinks I’m offline.   I’ve tried clearing the cache, clearing downloads, reinstalli...

Dalan1819

Casual Listener

2203 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution Slow app speed (platform agnostic)

PlanPremiumCountryUSDeviceIphone/windows laptopMy Question or IssueSpotify runs extremely slow on both windows and IOs for me, making me think its some kind of account issue. What I have tried;Clearing CacheNo effectClean reinstallWill fix temporaril...

Newbie

Plan Premium Country US Device Iphone/windows laptop My Question or Issue Spotify runs extremely slow on both windows and IOs for me, making me think its some kind of account issue. What I hav...

Yordan

Moderator

1045 Views

1 replies

0 likes

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  • 1 replies
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google home is telling me i don't have premium but i do

Whenever I ask my google nest to play a certain song or shuffle a playlist it tells me it cant because i don't have premium, but i do. even in the connections page on the google home app it says my premium subscription is connected and active. I went...

Visitor

Whenever I ask my google nest to play a certain song or shuffle a playlist it tells me it cant because i don't have premium, but i do. even in the connections page on the google home app it says my p...

Billy-J

Spotify Star

762 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Deleted waiting list keeps coming back

PlanPremiumCountryNetherlandsDeviceiPhone XS Max/ Macbook air My Question or IssueI added a couple of songs to my waiting list recently, but after i listend the songs, the songs come back in the waiting list everytime i open spotify, its very annoing...

Visitor

  Plan Premium Country Netherlands Device iPhone XS Max/ Macbook air   My Question or Issue I added a couple of songs to my waiting list recently, but after i listend the songs, th...

Lizflomo2

Visitor

643 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Not getting 30 mins of uninterrupted listening

PlanFreeCountryAmericaDeviceiPhone 8Operating SystemiOS 11 My Question or IssueWhen I get the “watch this ad to get 30 minutes of uninterrupted listening” ad, I am too often not getting a full thirty minutes. At first I thought I was just thinking it...

Newbie

Plan Free Country America Device iPhone 8 Operating System iOS 11   My Question or Issue When I get the “watch this ad to get 30 minutes of uninterrupted listening” ad, I am too often ...

GILMOREGIRLS

Visitor

20513 Views

30 replies

23 likes

  • 20513 Views
  • 30 replies
  • 23 likes

Superuser Contribution Can't connect with mobile data

PlanPremium - familyCountryAustria (Provider drei)DeviceiPhone XOperating SystemiOS 13.1.3 My Question or IssueHello, I'm facing troubles with spotify for a week now. When I'm on a WiFi everything works fine, but the moment I'm using my mobile data, ...

Casual Listener

Plan Premium - family Country Austria (Provider drei) Device iPhone X Operating System iOS 13.1.3   My Question or Issue Hello, I'm facing troubles with spotify for a week now. When I'...

silkyyojrwb

Newbie

43059 Views

26 replies

8 likes

  • 43059 Views
  • 26 replies
  • 8 likes

Please add back the Recent song history list in the queue section of the app on iOS

Please add back the Recent song history list in the queue section of the app on iOS- vital feature, it shouldn’t have been removed. Spotify removed it with the introduction of the new queue UI. Premium, iOS 18.6, iPhone 16, Spotify 9.0.66.

Music Fan

Please add back the Recent song history list in the queue section of the app on iOS- vital feature, it shouldn’t have been removed. Spotify removed it with the introduction of the new queue UI. Premi...

MateusM

Spotify Star

479 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Podcast sort order default

PLEASE can you create a DEFAULT sort order for podcasts? Just like ABOUT EVERYONE I need to…1/ Select “sort”2/ Select “unplayed”3/ Select “sort” AGAIN4/ Select “Order: Oldest to Newest”5/ Select the episode at the top …FOR EVERY **bleep** PODCAST!!! ...

Newbie

PLEASE can you create a DEFAULT sort order for podcasts? Just like ABOUT EVERYONE I need to… 1/ Select “sort” 2/ Select “unplayed” 3/ Select “sort” AGAIN 4/ Select “Order: Oldest to Newest” 5/ S...

FairyBells

Newbie

31602 Views

20 replies

38 likes

  • 31602 Views
  • 20 replies
  • 38 likes

Superuser Contribution Offline can’t connect

PlanPremiumiPad latest version 17+ My Question or IssueSince I updated my iPad to the latest software I can’t connect anymore to Spotify.i offloaded deleted and reinstalled the app three times, always switching the iPad off in between.tried everythin...

Visitor

  Plan Premium iPad latest version 17+   My Question or Issue Since I updated my iPad to the latest software I can’t connect anymore to Spotify. i offloaded deleted and reinstalled t...

Zjadacz_Cipek

Visitor

1086 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution How to change language

I use Spotify on my iPhone. The language has changed from English to a language I can’t read. How can I get back to English?

Visitor

I use Spotify on my iPhone. The language has changed from English to a language I can’t read. How can I get back to English?

Dessi

Moderator

5466 Views

3 replies

0 likes

  • 5466 Views
  • 3 replies
  • 0 likes

Superuser Contribution CarPlay poor audio quality

PlanPremiumCountryusa DeviceiPhone 12 proOperating SystemiOS latest My Question or Issuewhen playing Spotify audio on wireless car play and wired the audio comes out of only one speaker. It almost sounds like it’s trying to play Audio over a phone ca...

Casual Listener

Plan Premium Country usa   Device iPhone 12 pro Operating System iOS latest   My Question or Issue when playing Spotify audio on wireless car play and wired the audio comes out o...

Camel111111

Visitor

40748 Views

29 replies

4 likes

  • 40748 Views
  • 29 replies
  • 4 likes

Superuser Contribution Issues with SharePlay

PlanPremiumCountryUnited StatesDeviceIPhone SE 2020Operating SystemIOS 15.1My Question or IssueHi, I am unable to get SharePlay to work properly. All parties are using IOS 15.1 and Spotify version 8.6.78.419. After opening the app during a FaceTime, ...

Newbie

  Plan Premium Country United States Device IPhone SE 2020 Operating System IOS 15.1 My Question or Issue Hi, I am unable to get SharePlay to work properly. All parties are using IOS 1...

jorsh39

Visitor

31448 Views

15 replies

4 likes

  • 31448 Views
  • 15 replies
  • 4 likes