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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408259 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279527 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178877 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSADevice(iPhone 8, Apple Watch Series 3 (GPS + Cellular))Operating System(iOS 14.6, Apple Watch OS 7.5) My Question or IssueAfter finally navigating how to download a playlist to my Apple Watch, I am now unsure of how to add tracks...
Plan Premium Country USA Device (iPhone 8, Apple Watch Series 3 (GPS + Cellular)) Operating System (iOS 14.6, Apple Watch OS 7.5) My Question or Issue After finally navigating how to...
Visitor
15381 Views
14 replies
7 likes
PlanPremiumCountryUSADeviceiPhone 16 Pro MaxOperating SystemiOS 18.4.1 My Question or IssueThis issue started when I was trying to build a playlist, so I was going through my library sorted by title. Now no matter what song I’m listening to when I st...
Plan Premium Country USA Device iPhone 16 Pro Max Operating System iOS 18.4.1 My Question or Issue This issue started when I was trying to build a playlist, so I was going through my...
Moderator
392 Views
2 replies
0 likes
PlanPremiumCountryUSADevice(IPHONE 13Pro)Operating System(iOS 17.5.1) My Question or IssueWhen podcasts finish playing, they don’t change to the next audio track. It somehow goes back to the beginning of the podcast and it’s getting rather annoying. ...
Plan Premium Country USA Device (IPHONE 13Pro) Operating System (iOS 17.5.1) My Question or Issue When podcasts finish playing, they don’t change to the next audio track. It somehow ...
Moderator
1304 Views
9 replies
0 likes
PlanPremiumCountryNz Device(iPhone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) I’ve paid premium but the app doesn’t know that. Can someone help?
Plan Premium Country Nz Device (iPhone 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) I’ve paid premium but the app doesn’t know that. Can someone help? ...
Newbie
1562 Views
3 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone 16Operating Systemios 17.3.1My Question or IssueWhen we search a song on the Spotify app on the mobile, and play any particular song. If you open the music player, then on the top of the music player, it shows th...
Plan Premium Country Germany Device iPhone 16 Operating System ios 17.3.1 My Question or Issue When we search a song on the Spotify app on the mobile, and play any particular song. If you op...
Spotify Star
520 Views
1 replies
0 likes
the AI dj isn’t working anymore. This happened suddenly on my iPhone and iPad have updated both
the AI dj isn’t working anymore. This happened suddenly on my iPhone and iPad have updated both
Visitor
17780 Views
28 replies
1 likes
I've always had my iphone plugged in in my car listening to spotify (as the foreground app) as I drive and the screen has always stayed awake...untill about a week ago. Now, when my iphone is plugged in and playing spotify (as the foreground app) the...
I've always had my iphone plugged in in my car listening to spotify (as the foreground app) as I drive and the screen has always stayed awake...untill about a week ago. Now, when my iphone i...
Regular
9809 Views
10 replies
17 likes
Since the app update 2 days ago, my hearing aids no longer show up in Spotify Connect. I have an iPhone XR & Resound aids that have shown up since 2018. The only workaround is to connect to a different app, stream audio from there, then return to Spo...
Since the app update 2 days ago, my hearing aids no longer show up in Spotify Connect. I have an iPhone XR & Resound aids that have shown up since 2018. The only workaround is to connect to a dif...
Moderator
739 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevice(iPhone 14 Pro)Operating System(iOS) My Question or IssueThe option to toggle Canvas on / off is not available on iOS Version of the app. Canvas is detrimental to my user experience and I find myself using Spotify less ...
Plan Premium Country Germany Device (iPhone 14 Pro) Operating System (iOS) My Question or Issue The option to toggle Canvas on / off is not available on iOS Version of the ap...
Casual Listener
3322 Views
2 replies
0 likes
On my iPhone 8plus, I want to scan a code. I have the camera icon available, and I get the notification with the scan button, once I hit Scan, nothing happens. How do I fix this? No update is available.
On my iPhone 8plus, I want to scan a code. I have the camera icon available, and I get the notification with the scan button, once I hit Scan, nothing happens. How do I fix this? ...
Visitor
16128 Views
18 replies
0 likes
When I start a song from search and it ends, the next song won’t start but automix is enabled.
When I start a song from search and it ends, the next song won’t start but automix is enabled.
Moderator
2135 Views
6 replies
0 likes
Premium plan // Airpods // Iphone 14 pro // ios 18.4.1 I have an issue where spotify randomly stopped playing music out of my airpods. They work perfectly fine, as i can listen to youtube, have calls, and the like, so i know it is not an airpod or ph...
Premium plan // Airpods // Iphone 14 pro // ios 18.4.1 I have an issue where spotify randomly stopped playing music out of my airpods. They work perfectly fine, as i can listen to youtube, h...
Spotify Star
2808 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone SEOperating SystemiOS 18.4 My Question or IssueAI DJ not available: it's not in the place it says it should be in. I've read that it's avaible for premium users in Germany who have their app in English, which is ...
Plan Premium Country Germany Device iPhone SE Operating System iOS 18.4 My Question or Issue AI DJ not available: it's not in the place it says it should be in. I've read that it's a...
Spotify Star
1098 Views
1 replies
0 likes
This keeps happening (!)1.I would be playing a queue of songs based on an album - “album radio”. 2.I add a song to the queue, which indeed shows up as the next song to be played. 3. I pause Spotify to go and do something. When I come back, the song I...
This keeps happening (!) 1. I would be playing a queue of songs based on an album - “album radio”. 2. I add a song to the queue, which indeed shows up as the next song to be played. ...
Roadie
4216 Views
16 replies
1 likes
PlanPremiumCountryUSADeviceiPhone 12 Pro MaxOperating System18.5 My Question or IssueHey now! I've had very few issues with the Spotify IOS app until last week. Now I am unable to load any artists information after searching - however that seems inte...
Plan Premium Country USA Device iPhone 12 Pro Max Operating System 18.5 My Question or Issue Hey now! I've had very few issues with the Spotify IOS app until last week. Now I...
Moderator
1006 Views
1 replies
0 likes
Hi, I am an IOS user and I just upgraded from an IPhone 11 to IPhone Pro. I have a premium account. Currently I am trying to have the Spotify widget on my Lock Screen but whenever I add it, it shows a grey box. I have uninstalled and reinstalled the ...
Hi, I am an IOS user and I just upgraded from an IPhone 11 to IPhone Pro. I have a premium account. Currently I am trying to have the Spotify widget on my Lock Screen but whenever I add it, it shows ...
Newbie
506 Views
1 replies
0 likes
Seriously?I've been using Spotify for almost 10 years, Premium, and I still can’t play a decent song on my HomePod without stutters and drops Where’s AirPlay 2? Anyone else tired of this nonsense as I am?If you’re fed up too, speak up here, maybe the...
Seriously? I've been using Spotify for almost 10 years, Premium, and I still can’t play a decent song on my HomePod without stutters and drops Where’s AirPlay 2? Anyone else tired ...
Newbie
691 Views
2 replies
5 likes
Getting songs to download/sync on your iPhone is a constantly recurring problem with Spotify. Nothing drives users more crazy than hitting download on a playlist only to find the songs aren't downloading, meaning they aren't playable on your iPhone. ...
Getting songs to download/sync on your iPhone is a constantly recurring problem with Spotify. Nothing drives users more crazy than hitting download on a playlist only to find the songs aren't d...
Visitor
54986 Views
10 replies
9 likes
Hi allThere is a youtube channel with more than 50 videoshttps://www.youtube.com/c/ChilledCow/videosI wanna add these musics to my spotifysoundiiz.com recomended for this. but soundiiz works with youtube playlist i cant find how add all 50 videos of ...
Hi all There is a youtube channel with more than 50 videos https://www.youtube.com/c/ChilledCow/videos I wanna add these musics to my spotify soundiiz.com recomended for this. but soundiiz works ...
Newbie
2426 Views
6 replies
0 likes
PlanPremiumCountryMéxico Device(iPhone 14 plus)Operating System(iOS 18.4.1My Question or IssueI am listening to a podcast and it keeps constantly rewinding I tried playing a song and faced the same issue, I re installed the app and again the clock in...
Plan Premium Country México Device (iPhone 14 plus) Operating System (iOS 18.4.1 My Question or Issue I am listening to a podcast and it keeps constantly rewinding I tried playing a so...
Spotify Star
397 Views
1 replies
1 likes
