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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245569 Views

27 replies

5 likes

  • 245569 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

130290 Views

119 replies

13 likes

Other
  • 130290 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3242 Views

0 replies

0 likes

iOS
  • 3242 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309501 Views

62 replies

16 likes

  • 309501 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133218 Views

19 replies

38 likes

  • 133218 Views
  • 19 replies
  • 38 likes

Porque las letras no se sincronizan con la musica

Cada que pongo una canción la letra va bien, pero de un momento a otro se traba y la letra se retrasa de la música y es con TODAS las canciones, ya cambie de celular y sigue con el mismo problema

Visitor

Cada que pongo una canción la letra va bien, pero de un momento a otro se traba y la letra se retrasa de la música y es con TODAS las canciones, ya cambie de celular y sigue con el mismo problema

Patita67

Visitor

17946 Views

3 replies

1 likes

  • 17946 Views
  • 3 replies
  • 1 likes

Superuser Contribution Lyrics no longer visible when you scroll down on my iOS app

the lyrics tab is no longer available under any of the now playing tabs. PlanPremiumCountryUSA DeviceiPhone 13 My Question or Issue

Visitor

the lyrics tab is no longer available under any of the now playing tabs.    Plan Premium Country USA   Device iPhone 13   My Question or Issue  

howesian

Newbie

10500 Views

12 replies

3 likes

  • 10500 Views
  • 12 replies
  • 3 likes

Stop the music compression- Your killing my ears

Why are you (Spotify) still compressing the music ? I know Spotify claims they are not compressing the music if you disable the volume normalizer. Well disabling it does nothing to stop whatever compression method they are using. I was a premium memb...

Regular

Why are you (Spotify) still compressing the music ? I know Spotify claims they are not compressing the music if you disable the volume normalizer. Well disabling it does nothing to stop whatever comp...

Idontusespotassfy

Visitor

7878 Views

5 replies

9 likes

  • 7878 Views
  • 5 replies
  • 9 likes

Superuser Contribution Logging in IOS10.3.3

I have install Spotify on an old iPhone 5c running iOS 10.3.3 I have tried to login to the app using two different Spotify account details but none of them work. The app keeps saying that it cannot recognise the account even though they work fine log...

Regular

I have install Spotify on an old iPhone 5c running iOS 10.3.3 I have tried to login to the app using two different Spotify account details but none of them work. The app keeps saying that it cannot r...

Omylord

Visitor

41755 Views

53 replies

22 likes

  • 41755 Views
  • 53 replies
  • 22 likes

Highlighted song playing in an album doesn’t update

PlanPremiumCountryUsDeviceiPhone 16Operating SystemiOS 26.0.1, Spotify 9.0.90.1227My Question or IssueIf you start playing a song in an album and switch to a song from a different album the album view of the first song displays as the song playing (1...

Music Fan

Plan Premium Country Us Device iPhone 16 Operating System iOS 26.0.1, Spotify 9.0.90.1227 My Question or Issue If you start playing a song in an album and switch to a song from a different a...

Amay

Spotify Star

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Why my I clicked to the banner of songs it turned into black screen?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

user-removed

Not applicable

599 Views

3 replies

0 likes

  • 599 Views
  • 3 replies
  • 0 likes

Solved!! Every song are not available

PlanFreeCountryUKDeviceiPhone SE 3Operating SystemiOS 26.0My Question or Issueas the topic said, every sone went gray and not available

Newbie

Plan Free Country UK Device iPhone SE 3 Operating System iOS 26.0 My Question or Issue as the topic said, every sone went gray and not available 

Amay

Spotify Star

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Timer button options on iOs

Please, customize the Timer button so that when we are listening to music, it says "When the song ends" instead of "When the episode ends." On Android, this is already the case. It needs to be updated on iOS.

Music Fan

Please, customize the Timer button so that when we are listening to music, it says "When the song ends" instead of "When the episode ends." On Android, this is already the case. It needs to be update...

Yordan

Moderator

1255 Views

6 replies

0 likes

  • 1255 Views
  • 6 replies
  • 0 likes

Superuser Contribution Can't log in on app but can online...

Plan-duo planFree/PremiumCountry-usa Device iphone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System-(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was logged into spotify on my sons account so I logged out and tried ...

Casual Listener

Plan-duo plan Free/Premium Country-usa   Device iphone  (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System- (iOS 10, Android Oreo, Windows 10,etc.)   My...

alanmcinoz

Visitor

1309 Views

6 replies

0 likes

  • 1309 Views
  • 6 replies
  • 0 likes

Superuser Contribution Music won’t play or stops after a second.

I am experiencing issues with Spotify app on my iPhone 11 (software version 14.7.1) where song will not play or start playing and stop after some time (anywhere between a second to 10 seconds). All songs are downloaded onto my device. This is happeni...

Newbie

I am experiencing issues with Spotify app on my iPhone 11 (software version 14.7.1) where song will not play or start playing and stop after some time (anywhere between a second to 10 seconds). All s...

MihailY

Moderator

2820 Views

8 replies

2 likes

  • 2820 Views
  • 8 replies
  • 2 likes

Superuser Contribution Edit playlist does not show in my current sort order

PlanPremiumDeviceiPhone 15 Pro Spotify 9.0.88.1402iOS 18.6.1 My Question or IssueIf I have a custom sort order on a playlist and then press the edit button, the songs are not in the same order as my sort order. It seems that they are in the order the...

Music Fan

Plan Premium Device iPhone 15 Pro  Spotify 9.0.88.1402 iOS 18.6.1   My Question or Issue If I have a custom sort order on a playlist and then press the edit button, the songs are no...

Novy

Moderator

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Collaborative Playlist Link Not Working

PlanPremiumCountryUSADevice(iPhone 13 pro)Operating System(iOS 18.6.2) My Question or IssueI’m trying to create a collaborative playlist with my friends and every time they click on the link I send it just brings them to the playlist where they are n...

Casual Listener

Plan Premium Country USA Device (iPhone 13 pro) Operating System (iOS 18.6.2)   My Question or Issue I’m trying to create a collaborative playlist with my friends and every time they c...

scol99

Casual Listener

4224 Views

2 replies

0 likes

  • 4224 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Bluetooth Headphones Too Loud

PlanPremiumCountryUSA DeviceiPhone 6sOperating SystemiOS12 My Question or Issue Bluetooth headphones are too loud even on the lowest setting. At one notch, they’re unbearable, one notch down, they’re off. From hours of internet searching, this seems ...

Casual Listener

Plan Premium Country USA   Device iPhone 6s Operating System iOS12   My Question or Issue   Bluetooth headphones are too loud even on the lowest setting. At one notch, they...

checkchekc

Casual Listener

73687 Views

14 replies

6 likes

Bluetooth headphones
too loud
Volume Control
  • 73687 Views
  • 14 replies
  • 6 likes

Superuser Contribution Spotify iMessage preview URLs no longer showing when shared.

PlanPremiumCountryUS DeviceiPhone 14 Pro Max Operating SystemiOS 16.4 My Question or IssueI've shared Spotify links with friends and family for years, but now, instead of getting a play button and album art within iMessage, I just get a "Web Player" ...

Regular

Plan Premium Country US   Device iPhone 14 Pro Max   Operating System iOS 16.4   My Question or Issue I've shared Spotify links with friends and family for years, but now, ...

Reekoh

Regular

10501 Views

28 replies

1 likes

  • 10501 Views
  • 28 replies
  • 1 likes

Superuser Contribution Preview play is not appearing on shared iMessage

PlanPremium (app is updated)CountryCZDevice(iPhone 13 mini)Operating Systemios 17.6.1 My Question or Issue Everytime is share a song from spotify to imrssage a blue play button will appear for a preview. Why is gone now? Pictures are provided for exp...

Music Fan

Plan Premium (app is updated) Country CZ Device (iPhone 13 mini) Operating System ios 17.6.1   My Question or Issue   Everytime is share a song from spotify to imrssage a blue pl...

Reekoh

Regular

1398 Views

4 replies

2 likes

  • 1398 Views
  • 4 replies
  • 2 likes

Superuser Contribution Podcast playback speed button doesn’t work

PlanFreeCountryUnited Kingdom DeviceiPhone XROperating SystemiOS 18.4.1 My Question or IssueRecently the button to change the playback speed of podcasts has stopped working. Every other button works but when I press the speed button it doesn’t open t...

Regular

Plan Free Country United Kingdom  Device iPhone XR Operating System iOS 18.4.1   My Question or Issue Recently the button to change the playback speed of podcasts has stopped work...

Yordan

Moderator

3990 Views

7 replies

1 likes

  • 3990 Views
  • 7 replies
  • 1 likes

Solved!! Spotify update for free users doesn't work on my iPhone

PlanFreeCountryUSADeviceiPhone 16 Operating SystemiOS 18 My Question or IssueI updated Spotify back in September when the new update for free users came out (being able to search and play specific songs). However, my account was never updated. Even n...

Newbie

Plan Free Country USA Device iPhone 16  Operating System iOS 18   My Question or Issue I updated Spotify back in September when the new update for free users came out (being able ...

Billy-J

Spotify Star

1154 Views

1 replies

0 likes

  • 1154 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gramofon from Fon not working in my iPad and iPhone

my plan is premium familiar.I use a iPad Pro 3rd and an iPhone 12 Pro, both with IOS 15.7.I am at Spain. I have connected my Gramofon for first time since years to my Denon ADV-M51.all seems ok but the Spotify 8.7.66.438 on my devices recognizes the ...

Casual Listener

my plan is premium familiar. I use a iPad Pro 3rd and an iPhone 12 Pro, both with IOS 15.7. I am at Spain.   I have connected my Gramofon for first time since years to my Denon ADV-M51. all...

Oldgit

Casual Listener

3038 Views

10 replies

0 likes

gramofon
iOS
iphone
  • 3038 Views
  • 10 replies
  • 0 likes

Superuser Contribution Suddenly I have this huge black search space to the right of my screen on my ipad…hate it!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Eni

Moderator

1053 Views

6 replies

5 likes

  • 1053 Views
  • 6 replies
  • 5 likes

Superuser Contribution [Bug] Mix feature won’t work for songs shorter than 30s

PlanPremiumCountryUSADeviceiPhone 14 ProOperating SystemiOS 18.6.2App Version9.0.86.1354My Question or IssueThe new Mix feature will not allow me to customize the transition between songs if one of the tracks is shorter than 30 seconds. It will just ...

Newbie

Plan Premium Country USA Device iPhone 14 Pro Operating System iOS 18.6.2 App Version 9.0.86.1354 My Question or Issue The new Mix feature will not allow me to customize the transition bet...

Novy

Moderator

1957 Views

1 replies

1 likes

bug
iOS
mix
  • 1957 Views
  • 1 replies
  • 1 likes