Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28704 Views

40 replies

9 likes

  • 28704 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93594 Views

115 replies

12 likes

Other
  • 93594 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

933 Views

0 replies

0 likes

iOS
  • 933 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293189 Views

60 replies

15 likes

  • 293189 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123419 Views

19 replies

38 likes

  • 123419 Views
  • 19 replies
  • 38 likes

Touch Preview Removed

I'm on version 8.4.16.483 which was just pushed out today and besides some minor ui tweaks, it appears that the touch preview feature has been removed. Which is a shame, because it was one of my most used features in music discovery, and one of the e...

Casual Listener

I'm on version 8.4.16.483 which was just pushed out today and besides some minor ui tweaks, it appears that the touch preview feature has been removed. Which is a shame, because it was one of my most...

MattSuda

Spotify Star

33201 Views

36 replies

181 likes

  • 33201 Views
  • 36 replies
  • 181 likes

Shuffle play all playlists on mobile

Premium USA Device(iPhone 7)Operating System(iOS 13.5.1) I have many different playlists in a Playlist Folder. Some playlists are ones that I've made and some are ones that I subscribe to and get updated weekly (ie, NPR New Music Friday). On the desk...

Music Fan

Premium  USA   Device (iPhone 7) Operating System (iOS 13.5.1)   I have many different playlists in a Playlist Folder. Some playlists are ones that I've made and some are ones ...

ImYuma

Casual Listener

12760 Views

11 replies

30 likes

  • 12760 Views
  • 11 replies
  • 30 likes

Superuser Contribution can't see my playlists, says I need to get premium to play in any order

Yesterday, I noticed that I couldn't see my playlists or play songs from albums in any order? Is this a new update? Because in order to play in any order, it says I need premium. It's very inconvenient and it only occurred recently. I've deleted the ...

Visitor

Yesterday, I noticed that I couldn't see my playlists or play songs from albums in any order? Is this a new update? Because in order to play in any order, it says I need premium. It's very inconvenie...

reyans428guar

Newbie

1429 Views

3 replies

0 likes

  • 1429 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't get siri to switch playlists

Whenever I ask siri to play a Spotify playlist, it just plays whatever I last had playing. I've tried shortcuts using urls too, but it ignores the name of the playlist and just keeps playing whatever was playing before.

Casual Listener

Whenever I ask siri to play a Spotify playlist, it just plays whatever I last had playing. I've tried shortcuts using urls too, but it ignores the name of the playlist and just keeps playing whatever...

Susan_GP

Moderator

1258 Views

2 replies

0 likes

  • 1258 Views
  • 2 replies
  • 0 likes

2015 Honda civic choppy audio over bluetooth

This is more of a recent issue within the last few months but my audio from Spotify will cut out periodically when played through Bluetooth in my 2015 Honda civic EX. Things of note: -only Spotify experiences this issue, Apple Music, YouTube and ever...

Visitor

This is more of a recent issue within the last few months but my audio from Spotify will cut out periodically when played through Bluetooth in my 2015 Honda civic EX. Things of note: -only Spotif...

Aspxct

Newbie

1207 Views

3 replies

2 likes

  • 1207 Views
  • 3 replies
  • 2 likes

Opening Spotify shuts down audio from other apps

PlanPremiumCountryCanadaDeviceiPhone 15Operating SystemiOS 18.3.2 My Question or IssueI listen to podcasts on external apps and when I open Spotify, without playing anything, the audio from the other apps immediately shuts off. This wasn't an issue o...

Casual Listener

Plan Premium Country Canada Device iPhone 15 Operating System iOS 18.3.2   My Question or Issue I listen to podcasts on external apps and when I open Spotify, without playing anything,...

Amay

Spotify Star

874 Views

3 replies

1 likes

  • 874 Views
  • 3 replies
  • 1 likes

New Iphone Playlist Display is horrible!

Please allow us to go back to the previous version of the Playlist display. On my Iphone 14 Max I can only see two songs on the playlist. Prior to the update I could see about ten songs. This new one is aweful!

Casual Listener

Please allow us to go back to the previous version of the Playlist display.  On my Iphone 14 Max I can only see two songs on the playlist.  Prior to the update I could see about ten songs.&...

Billy-J

Spotify Star

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Home Page not loading, "something went wrong"

Plan Free/Premium Country - Australia Device iPhone 15 & iPad Pro 11 inch 4th gen Operating System IOS 18.4.1 My Question or Issue I have many devices, Windows surface, televisions etc. I also have an iPhone 15 that’s my main device and an iPad 11 4t...

Casual Listener

Plan Free/Premium Country - Australia Device iPhone 15 & iPad Pro 11 inch 4th gen Operating System IOS 18.4.1 My Question or Issue I have many devices, Windows surface, televisions et...

NH57

Casual Listener

8138 Views

20 replies

1 likes

Home
home page
home screen
home tab
iOS
iPad
Something went wrong
  • 8138 Views
  • 20 replies
  • 1 likes

Superuser Contribution App Crashing on iOS when scrolling in "Discover something new"

Plan Premium Country Germany Device IPhone 14 Pro Max Operating System IOS 26 Developer Beta App Version 9.0.50.511 My Question or Issue When I go to the category „Discover something new“ and then click on „Music for me“ everything is normal but afte...

Music Fan

  Plan Premium Country Germany Device IPhone 14 Pro Max Operating System IOS 26 Developer Beta App Version 9.0.50.511   My Question or Issue When I go to the categ...

neptune1103

Casual Listener

3760 Views

9 replies

1 likes

Crash
discover something new
genres
iOS
reels
  • 3760 Views
  • 9 replies
  • 1 likes

Superuser Contribution Download to other Devices empty on iOS

For no reason ALL the devices that USED to be available under the "download to other devices" menu are now GONE. Just one line of pixels from a random device is visible (this might be a device that's not even online!) .. if you tap precisely, you can...

Regular

For no reason ALL the devices that USED to be available under the "download to other devices" menu are now GONE. Just one line of pixels from a random device is visible (this might be a device that's...

stnrtn

Regular

870 Views

4 replies

0 likes

  • 870 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playing pauses when screen is locked or when I switch to Home Screen or another app

PlanPremiumCountryBelgiumDeviceiPhone 11 ProOperating SystemiOS17.4.1 My Question or IssuePlaying music pauses every time when I lock my screen or when I switch to Home Screen or another app.

Visitor

Plan Premium Country Belgium Device iPhone 11 Pro Operating System iOS17.4.1   My Question or Issue Playing music pauses every time when I lock my screen or when I switch to Home Scree...

mario_g_i_l

Visitor

7891 Views

19 replies

0 likes

  • 7891 Views
  • 19 replies
  • 0 likes

Put the Alphabet Quick Scroll Filter on the right BACK ON!!!

After the Update, there were changes. I noticed that all my "Liked Songs" in my Library were grouped into a folder. Fine, cool, whatever! That sucks as it is another motion versus going to your Library and having your "Liked Songs" in your Library ON...

Visitor

After the Update, there were changes. I noticed that all my "Liked Songs" in my Library were grouped into a folder. Fine, cool, whatever! That sucks as it is another motion versus going to your Libra...

Joleen2

Newbie

2224 Views

2 replies

4 likes

filter
liked song folder
quick scroll
Update
  • 2224 Views
  • 2 replies
  • 4 likes

Superuser Contribution Won’t play songs searched for

PlanFreeCountryUSA DeviceiPhone Operating SystemiOs My Question or IssueMy Question or IssueSpotify has always played songs when I search for a specific song. Now it won’t. I search for a song. Spotify pulls up the song, but plays something different...

Casual Listener

  Plan Free Country USA  Device iPhone  Operating System iOs   My Question or Issue My Question or Issue Spotify has always played songs when I search for a specific s...

Joan

Moderator

654 Views

2 replies

0 likes

  • 654 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sort my LIBRARY by Artist and then by Album

Hi, When I look at my Library (my Library, not online Search) and select Artist. Then if select any Artist, say Bob Dylan. I have 30+ Dylan albums in my library. Say I want to listen to the album 'World Gone Wrong'. Currently (iPhone), when I go to L...

Casual Listener

Hi, When I look at my Library (my Library, not online Search) and select Artist. Then if select any Artist, say Bob Dylan. I have 30+ Dylan albums in my library. Say I want to listen to the album 'Wo...

pablowerk

Newbie

7393 Views

8 replies

5 likes

  • 7393 Views
  • 8 replies
  • 5 likes

Superuser Contribution IOS local files not working

despite all my effort i cannot get my local files to work anymore. i have the songs in the spotify folder in my files just for them to not be there on the app. i’ve tried turning on and off my local files, reinstalling, changing the file extension fr...

Casual Listener

despite all my effort i cannot get my local files to work anymore. i have the songs in the spotify folder in my files just for them to not be there on the app. i’ve tried turning on and off my local ...

liza75

Newbie

1370 Views

5 replies

0 likes

  • 1370 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Widget No Longer An Option After App Update

PlanPremiumCountryUSADeviceiPhone 11 ProOperating SystemiOS most up-to-date My Question or IssueHello, I use (well, used to as of this post) two of Spotify's widgets on my iPhone 11 pro: the small 1x1 on lock screen, and the large 2x4 on home screen....

Visitor

Plan Premium Country USA Device iPhone 11 Pro Operating System iOS most up-to-date   My Question or Issue Hello,   I use (well, used to as of this post) two of Spotify's widgets...

GripStudio

Gig Goer

2870 Views

2 replies

1 likes

  • 2870 Views
  • 2 replies
  • 1 likes

Superuser Contribution hi . i got a new iphone. but did not delete spottify on my old iphone. now i can't get spotifyo

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Eni

Moderator

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Disable Smart Shuffle in Liked playlist

Please please please fix the smart shuffle feature. I’m tired of using it. I have my Playlist the way I like it. Not how an algorithm thinks I will. In the likes Playlist, the smart shuffle turns back on the second I minimize the app. please just let...

Casual Listener

Please please please fix the smart shuffle feature. I’m tired of using it. I have my Playlist the way I like it. Not how an algorithm thinks I will. In the likes Playlist, the smart shuffle turns bac...

MattSuda

Spotify Star

1868 Views

5 replies

8 likes

  • 1868 Views
  • 5 replies
  • 8 likes