Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
35915 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101200 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
429939 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298128 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumDeviceiPhone 12Operating SystemiOS 14 My Question or IssueWhen I listen to Spotify in my BMW on CarPlay I noticed that the audio quality setting is overwritten to low, and it's is impossible to change back to Very High, which I normally us...
Plan Premium Device iPhone 12 Operating System iOS 14 My Question or Issue When I listen to Spotify in my BMW on CarPlay I noticed that the audio quality setting is overwritten to low,...
Regular
3371 Views
2 replies
0 likes
Available instructions say to go to the 3 dots at the top of the playlist, and choose from the menu. The instruction said it worked for both Android and IOS devices but neither of my devices have dots. So how can I rename a playlist?
Available instructions say to go to the 3 dots at the top of the playlist, and choose from the menu. The instruction said it worked for both Android and IOS devices but neither of my devices have do...
Moderator
5917 Views
3 replies
1 likes
any idea how can we block podcasts that we don't want to hear? Like how we block certain artists. I am intending to curb my"addiction" to certain podcasts by permanently blocking them. Thanks!
any idea how can we block podcasts that we don't want to hear? Like how we block certain artists. I am intending to curb my"addiction" to certain podcasts by permanently blocking them. Thanks!
Casual Listener
81694 Views
54 replies
115 likes
PlanPremiumCountryGermanyDeviceAmazon Echo Studio / iPhone 13 My Question or IssueSince a few days I can't stream Spotify on my Amazon Echo Studio. I didn't change anything and on other Echo devices in the same household everything works fine but on ...
Plan Premium Country Germany Device Amazon Echo Studio / iPhone 13 My Question or Issue Since a few days I can't stream Spotify on my Amazon Echo Studio. I didn't change anything and o...
Casual Listener
4550 Views
16 replies
2 likes
Hi community, Since yesterday I have the ability to use the touch preview to check out the songs in playlist, in other words, I can slide on the song and listen it quickly to check how is it. Spotify version 2.2.0.2464. Horácio
Hi community, Since yesterday I have the ability to use the touch preview to check out the songs in playlist, in other words, I can slide on the song and listen it quickly to check ho...
Newbie
952 Views
5 replies
0 likes
How do I remove the connection between Spotify and BMW Connected??? I tried to delete the phone from my BMW system and also delete the BMW Connected app from the phone, but when I connect the phone to the car via USB it still thinks it should use BMW...
How do I remove the connection between Spotify and BMW Connected??? I tried to delete the phone from my BMW system and also delete the BMW Connected app from the phone, but when I connect the phone t...
Visitor
30419 Views
13 replies
4 likes
PlanPremiumCountryBrazilDeviceiPhone 15Operating System(iOS 18.5) My Question or IssueWhen I’m listening to over 12 hours podcasts, the app suddenly stops it after the 12 hours mark. It marks the whole thing as listened, and skips to the next one. I ...
Plan Premium Country Brazil Device iPhone 15 Operating System (iOS 18.5) My Question or Issue When I’m listening to over 12 hours podcasts, the app suddenly stops it after the 12 hou...
Newbie
1610 Views
6 replies
0 likes
PlanPremium StudentCountry UK DeviceIphone 16Operating SystemIOS 18.5 My Question or IssueHi, I just noticed that the monthly listeners count is no longer showing on artist pages on Spotify. For example, the number used to appear under their name, bu...
Plan Premium Student Country UK Device Iphone 16 Operating System IOS 18.5 My Question or Issue Hi, I just noticed that the monthly listeners count is no longer showing on...
Moderator
15752 Views
28 replies
5 likes
PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 10Software version 15.3.1 My Question or Issue: When I press play on a song and lock my screen (when I go running for instance), Spotify app either plays the song and stops or it closes the app....
Plan Premium Country USA Device iPhone 11 Operating System iOS 10 Software version 15.3.1 My Question or Issue: When I press play on a song and lock my screen (when I go runni...
Newbie
23425 Views
15 replies
4 likes
PlanPremiumCountry Device(iPhone XS)Operating System(iOS 18.3, latest Spotify version on 27/2/2025) My Question or IssueMy podcast (with video) is not loading and keep showing this A problem occured while loading, and a Session ID. Please fix, its ve...
Plan Premium Country Device (iPhone XS) Operating System (iOS 18.3, latest Spotify version on 27/2/2025) My Question or Issue My podcast (with video) is not loading and keep s...
Moderator
1863 Views
5 replies
0 likes
assemiuminei o plano pela operadora vivo e não consigo ativar o spotify premium no app
assemiuminei o plano pela operadora vivo e não consigo ativar o spotify premium no app
Spotify Star
9259 Views
7 replies
0 likes
Remember when Spotify updated and they made it so that Spotify Premium members could 3D touch or hold down a certain song and it would play you 15 - 30 seconds of a section of that song so that you didnt have to click on it and stop what you were lis...
Remember when Spotify updated and they made it so that Spotify Premium members could 3D touch or hold down a certain song and it would play you 15 - 30 seconds of a section of that song so that ...
Spotify Star
714 Views
1 replies
0 likes
Hello. I was all excited to learn the Touch Preview feature came to the iOS app, but it isn't working for me or my wife on either of our iPhone 6 phones. Our phones are identical in hardware and software versions. Touching and holding on a track or a...
Hello. I was all excited to learn the Touch Preview feature came to the iOS app, but it isn't working for me or my wife on either of our iPhone 6 phones. Our phones are identical in hardware and soft...
Spotify Star
2558 Views
3 replies
0 likes
I just updated the Spotify app on my iPhone 4S today to the latest release. Upon doing so, it looks like the functionality to get a preview of a song is no longer included. In the previous version I had (sorry, not sure which version it was), I could...
I just updated the Spotify app on my iPhone 4S today to the latest release. Upon doing so, it looks like the functionality to get a preview of a song is no longer included. In the previous version I ...
Spotify Star
1935 Views
8 replies
0 likes
PlanPremiumDeviceiPhone SEOperating SystemiOS 13.2.3App version8.4.13 My Question or IssueHi!Is the touch preview finally killed on the server side or is it a problem with my device? I was using 8.4.13 version of Spotify app for a few years now, as i...
Plan Premium Device iPhone SE Operating System iOS 13.2.3 App version 8.4.13 My Question or Issue Hi! Is the touch preview finally killed on the server side or is it a problem with ...
Spotify Star
1126 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
700 Views
2 replies
1 likes
While the touch preview feature is working great , I can't figure out how to save a track to my library by swiping left. Is this feature iPhone only ? I'm using an iPad Air .
While the touch preview feature is working great , I can't figure out how to save a track to my library by swiping left. Is this feature iPhone only ? I'm using an iPad Air .
Spotify Star
1060 Views
2 replies
1 likes
Howdy. I used to be able to press and hold a song and get a short playback of it, which allowed me to decide if I liked it and wanted to add it to a playlist Is that feature gone or just a glitch tonight?
Howdy. I used to be able to press and hold a song and get a short playback of it, which allowed me to decide if I liked it and wanted to add it to a playlist Is that feature gone or ju...
Spotify Star
2812 Views
5 replies
5 likes
PlanPremium I’m yet to receive the new update but I was wondering if there was any chance that Force Touch preview would be reinstated with the new update. Personally I would rather this feature be put back in place instead of the other features that...
Plan Premium I’m yet to receive the new update but I was wondering if there was any chance that Force Touch preview would be reinstated with the new update. Personall...
Spotify Star
1055 Views
2 replies
2 likes
For more than a month now, people have been complaining about the removal of Touch Preview in iOS.Al questions, receive the same (one month old) standard response.It is time that Spotify inform it customers on the status of this disagreement between ...
For more than a month now, people have been complaining about the removal of Touch Preview in iOS. Al questions, receive the same (one month old) standard response. It is time that Spotify inform i...
Spotify Star
2822 Views
17 replies
3 likes
