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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37153 Views
  • 15 replies
  • 36 likes
  • 37153 Views
  • 15 replies
  • 36 likes

Missing song

Track SUGAR - maroon 5 supposed in my playlist .. Suddenly disappear .. Then I search again .. Wanted to add back to my playlists .. Sadly ... No more this track in Spotify .. How come ??? Does label take it out ?Also .. Till now .. I still can searc...

  • Newbie
  • Track SUGAR - maroon 5 supposed in my playlist .. Suddenly disappear .. Then I search again .. Wanted to add back to my playlists .. Sadly ... No more this track in Spotify .. How come ??? Does label...
  • Noah
  • Spotify Star
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turning shuffle off goes back to the top of the playlist

When I select shuffle and then I want toturn shuffle off when I am at an artist in my list I want to continue listening to, playback starts back at the top of the playlist. Is this a bug? It used to function fine and pick up at the next song in the l...

  • Visitor
  • When I select shuffle and then I want to turn shuffle off when I am at an artist in my list I want to continue listening to, playback starts back at the top of the playlist. Is this a bug? It used t...
  • OscarDC
  • Moderator
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Login after Logout not possible anymore

PlanPremium FamilyCountryGermanyDeviceiPadOperating SystemiOS 10.3.4 My Question or IssueUntil now we had one account that we shared within the family. Among other things, my iPhone and my son's old iPad were registered. Yesterday I converted the Pre...

  • Visitor
  •   Plan Premium Family Country Germany Device iPad Operating System iOS 10.3.4   My Question or Issue Until now we had one account that we shared within the family. Among other th...
  • Noah
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution A few of my Spotify local files won't sync to my phone :(

I have lots of local files on my Spotify desktop and my phone. By adding them to playlists and downloading, I can listen both on my iPhone and Mac desktop. However, there are a few songs that it won't work for. I don't know why!

  • Gig Goer
  • I have lots of local files on my Spotify desktop and my phone. By adding them to playlists and downloading, I can listen both on my iPhone and Mac desktop. However, there are a few songs that it won'...
  • Vasil
  • Moderator
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution online or downloaded songs not playing

iPhone 12 MiniiOS Version 17.3.1Spotify 8.9.16.556Premium accountAustraliaDirect on iPhone or use via Car Play, Online or Airplane mode using downloaded songs, all combinations yield same results. Will not play any selected songs, from search or down...

  • Visitor
  • iPhone 12 Mini iOS Version 17.3.1 Spotify 8.9.16.556 Premium account Australia Direct on iPhone or use via Car Play, Online or Airplane mode using downloaded songs, all combinations yield ...
  • AlejaR
  • Moderator
  • 578 Views
  • 3 replies
  • 0 likes
  • 578 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why does Spotify suggest genres to me that I don't listen to?

it puts my „mix of the week“ full with indian, türkish, italian music. But I never listen to that stuff. why is that and how can i change that?

  • Visitor
  • it puts my „mix of the week“ full with indian, türkish, italian music. But I never listen to that stuff. why is that and how can i change that?
  • Susan_GP
  • Moderator
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution my spotify app doesn't work. it just shut down after 30secs

when i play a song, it works for 20~30 secondsbut after that it just shut down itself.i don't know why and i think it's not my phone's problem.cause other apps work very well. if Spotify can't fix this problemi want a refund i started use Youtube Mus...

  • Visitor
  • when i play a song, it works for 20~30 seconds but after that it just shut down itself. i don't know why and i think it's not my phone's problem. cause other apps work very well. if Spotify can'...
  • Maria
  • Moderator
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Music not playing when opening app

When opening app on iPhone music does not play. I have to close the app out two or three times for the music to play. At bottom left of app it displays (—/—) where it would normally show the play time and the timer does not display.

  • Visitor
  • When opening app on iPhone music does not play. I have to close the app out two or three times for the music to play. At bottom left of app it displays (—/—) where it would normally show the play...
  • Billy-J
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connect to Bluetooth=spotify glitch with music and podcasts

Whenever I connect to any Bluetooth device: AirPods, Bose headphones, or car, the music will just go blank: still show as playing but no start or end time and no sound. And my podcasts settings aren’t working unless I fully close and open the app the...

  • Visitor
  • Whenever I connect to any Bluetooth device: AirPods, Bose headphones, or car, the music will just go blank: still show as playing but no start or end time and no sound. And my podcasts settings aren’...
  • Ivelina
  • Moderator
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution “Hey Spotify” disappeared from iPhone app

PlanPremiumCountry USA DeviceiPhone 13 miniOperating SystemiOS 15 Signed up for premium a couple of weeks ago and set up “Hey Spotify” on the iPhone app and it worked great until yesterday. I was using it in my car connecting via Bluetooth. Now nothi...

  • Newbie
  • Plan Premium Country USA   Device iPhone 13 mini Operating System iOS 15   Signed up for premium a couple of weeks ago and set up “Hey Spotify” on the iPhone app and it worked grea...
  • sluggo
  • Casual Listener
  • 6920 Views
  • 15 replies
  • 2 likes
  • 6920 Views
  • 15 replies
  • 2 likes

Superuser Contribution Premium in iPad not working after payed for with Android

PlanPremiumCountryPhilippinesDevice(iPad 7th Gen)Operating System(iPadOS 16.7.1) My Question or IssueI’m not getting premium features on my iPad, but I did pay for it on my Android device.Is this a feature i’m unaware of or is this a bug?

  • Visitor
  • Plan Premium Country Philippines Device (iPad 7th Gen) Operating System (iPadOS 16.7.1)   My Question or Issue I’m not getting premium features on my iPad, but I did pay for it on my A...
  • Vasil
  • Moderator
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Why has my Spotify Premium stopped playing after 14 days overseas?

PlanFree/PremiumCountryUkDevice(iPhone12 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country Uk Device (iPhone12  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Noah
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

App won’t open

The Spotify app on my iPhone won’t load past the logo screen, despite me restarting it multiple times, and having deleted and reinstalled it

  • Visitor
  • The Spotify app on my iPhone won’t load past the logo screen, despite me restarting it multiple times, and having deleted and reinstalled it
  • Bittencourt
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Superuser Contribution google maps can’t reach spotify

g maps can’t music playback control with spotify (apple music is find). keep trying app said checked you internet and try again issue.already remove access gmaps from spotify account but their can’t integrate spotify: 8.9.19 vergmaps: 6.107.3

  • Visitor
  • g maps can’t music playback control with spotify (apple music is find). keep trying app said checked you internet and try again issue. already remove access gmaps from spotify account but their ca...
  • OscarDC
  • Moderator
  • 2747 Views
  • 13 replies
  • 5 likes
  • 2747 Views
  • 13 replies
  • 5 likes

Superuser Contribution Accidentally forwarding the podcast or song when trying to unlock phone

When I'm listening to a podcast but I have my phone in my hand, I sometimes accidentally change the player position instead of unlocking the phone (swiping from down to up). This happens atleast once a day and is really frustrating because I lose the...

  • Visitor
  • When I'm listening to a podcast but I have my phone in my hand, I sometimes accidentally change the player position instead of unlocking the phone (swiping from down to up). This happens atleast once...
  • OscarDC
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify consistently undownloading my music

PlanPremiumCountryUSDevice(iPhone 13 Pro) For the past month now, I’ve had this constant issue of Spotify randomly undownloading my music from my playlists even in the middle of listening to them! With perfect cell service too! This requires me to ha...

  • Music Fan
  • Plan Premium Country US Device (iPhone 13 Pro)   For the past month now, I’ve had this constant issue of Spotify randomly undownloading my music from my playlists even in the middle of li...
  • Joan
  • Moderator
  • 1452 Views
  • 15 replies
  • 2 likes
  • 1452 Views
  • 15 replies
  • 2 likes

[iOS] Autoplay a Spotify song using a Shortcut automation and an NFC tag (SONOS & car's bluetooth)

Hello everybody.As you already know, trying to create an automation so that Spotify automatically plays a precise song on iOS is a real pain, not to say mission impossible. Most of times, we can have the Spotify application open, but the song won't p...

  • Newbie
  • Hello everybody. As you already know, trying to create an automation so that Spotify automatically plays a precise song on iOS is a real pain, not to say mission impossible. Most of times, we can ha...
  • GeneMachine2013
  • Newbie
  • 22135 Views
  • 2 replies
  • 3 likes
  • iOS
  • 22135 Views
  • 2 replies
  • 3 likes

Superuser Contribution Spotify cant find my apple watch Device

PlanFreeCountryMalaysiaDeviceIphone 11 pro & Apple watch 6 CelularOperating System(iOS 14.3 & Watch Os 7.2 My Question or Issue why sportify cant stream or detect my apple watch? I saw on youtube video it suppose to have the watch logo at bottom righ...

Huddy24_0-1608863572221.png Huddy24_1-1608863607218.png
  • Visitor
  • Plan Free Country Malaysia Device Iphone 11 pro & Apple watch 6 Celular Operating System (iOS 14.3  & Watch Os 7.2   My Question or Issue   why sportify cant stream ...
  • spaulh
  • Newbie
  • 1816 Views
  • 6 replies
  • 0 likes
  • 1816 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify Won’t Stop Playing

Spotify has been playing on my iPhone all day and won’t stop. I have tried everything but it keeps playing. If I hit pause it stops for awhile then randomly starts playing again at any moment. I turned off my phone and restarted. I disabled WiFi. I t...

  • Regular
  • Spotify has been playing on my iPhone all day and won’t stop. I have tried everything but it keeps playing. If I hit pause it stops for awhile then randomly starts playing again at any moment. &nbsp...
  • Peterjames891
  • Newbie
  • 3942 Views
  • 4 replies
  • 0 likes
  • 3942 Views
  • 4 replies
  • 0 likes