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Get help with Spotify for iOS devices
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Casual Listener
139088 Views
503 replies
108 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUK DeviceiPhone 7Operating System(iOS 15.8.3) My Question or IssueMy Spotify has recently begun crashing on the Now Playing view when I try to use certain features; full screen the lyrics, use the plus to add to new playlist or open...
Plan Premium Country UK Device iPhone 7 Operating System (iOS 15.8.3) My Question or Issue My Spotify has recently begun crashing on the Now Playing view when I try to use ce...
Spotify Star
545 Views
3 replies
0 likes
Randomly, on my phone, music will just pause, and even if I click play, it'll instantly pause itself again. I have Spotify on both my phone and my laptop, and the transition normally works perfectly but it seems like it's a bug somewhere in that inte...
Randomly, on my phone, music will just pause, and even if I click play, it'll instantly pause itself again. I have Spotify on both my phone and my laptop, and the transition normally works perfectly ...
Not applicable
8097 Views
2 replies
0 likes
PlanPremium - familyCountryAustria (Provider drei)DeviceiPhone XOperating SystemiOS 13.1.3 My Question or IssueHello, I'm facing troubles with spotify for a week now. When I'm on a WiFi everything works fine, but the moment I'm using my mobile data, ...
Plan Premium - family Country Austria (Provider drei) Device iPhone X Operating System iOS 13.1.3 My Question or Issue Hello, I'm facing troubles with spotify for a week now. When I'...
Newbie
38118 Views
24 replies
8 likes
Hello. I’m new to Spotify. About a month ago I ordered a keychain with code on it for a specific song for Valentine’s Day. It was working, scanned and song started playing automatically. Now I can’t get the song to play when scanned, even from a scre...
Hello. I’m new to Spotify. About a month ago I ordered a keychain with code on it for a specific song for Valentine’s Day. It was working, scanned and song started playing automatically. Now I can’t ...
Visitor
2382 Views
4 replies
0 likes
Plan: PremiumCountry: ArgentinaDevice: iPhone 16 Pro MaxOperating System: iOS 18.0.1My Question or Issue:We found a bug in the Spotify app when using it in Spanish. When trying to delete the search history, the confirmation screen displays the follow...
Plan: Premium Country: Argentina Device: iPhone 16 Pro Max Operating System: iOS 18.0.1 My Question or Issue: We found a bug in the Spotify app when using it in Spanish. When trying to delete th...
Moderator
432 Views
4 replies
0 likes
Considering Premium Plan. USA. Ventura 13.7.1. IOS Desktop, iPhone, ITablet. I'm unclear about where downloads go. Can I download to Music, and will it stay forever, or will it go away if I cancel. Will it automatically go to all three devices? Thank...
Considering Premium Plan. USA. Ventura 13.7.1. IOS Desktop, iPhone, ITablet. I'm unclear about where downloads go. Can I download to Music, and will it stay forever, or will it go away if I can...
Spotify Star
797 Views
1 replies
0 likes
Plan/PremiumCountryUSADeviceiPhone 14 ProOperating System(iOS 18.1.1My Question or IssueI found the Spotify folder in Files in My iPhone but why isn’t the setting showing anywhere in the app?
Plan /Premium Country USA Device iPhone 14 Pro Operating System (iOS 18.1.1 My Question or Issue I found the Spotify folder in Files in My iPhone but why isn’t the setting showing anywhere i...
Regular
736 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’m pretty damn confused because the pictures in most of the artist bios are blurry and they ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’m pre...
Newbie
4480 Views
10 replies
0 likes
When i'm sending a song to a friend, I've noticed recently that the album art doesn't show up when i send it. When i share a song from the desktop application the album art shows but from my phone nothing shows up. For clarification, I'm on iOS 16.5 ...
When i'm sending a song to a friend, I've noticed recently that the album art doesn't show up when i send it. When i share a song from the desktop application the album art shows but from my phone no...
Casual Listener
4473 Views
9 replies
1 likes
I’ve had a problem with Spotify on both my desktop and mobile apps. When I pick a playlist and hit the green "PLAY" button, the first song plays fine, but the next songs come from an another playlist. Even when I add songs manually to the queue, it s...
I’ve had a problem with Spotify on both my desktop and mobile apps. When I pick a playlist and hit the green "PLAY" button, the first song plays fine, but the next songs come from an another playlist...
Moderator
289 Views
1 replies
0 likes
PlanPremium CountrySouth Africa DeviceiPhone XS MaxOperating SystemiOS 13.3 My Question or Issue A couple of months ago I started noticing that I couldn’t use my Spotify when it is connected to WiFi. I have tested different WiFi’s and can confirm tha...
Plan Premium Country South Africa Device iPhone XS Max Operating System iOS 13.3 My Question or Issue A couple of months ago I started noticing that I couldn’t use...
Newbie
5730 Views
6 replies
0 likes
This seems to be a wide-spread issue that had been report by hundreds of people within your community without any action or response from Spotify. While usong spotify with CarPlay (which is equipt in most new cars), all lists (artist list, song list,...
This seems to be a wide-spread issue that had been report by hundreds of people within your community without any action or response from Spotify. While usong spotify with CarPlay (whi...
Casual Listener
3052 Views
2 replies
10 likes
PlanPremiumCountryUSDeviceiPhone XOperating SystemiOS 10 My Question or IssueHi everyone,I was going to check out my Spotify wrapped stats from the home screen (which from what I understand can only be accessed on the mobile app), but I realized that...
Plan Premium Country US Device iPhone X Operating System iOS 10 My Question or Issue Hi everyone, I was going to check out my Spotify wrapped stats from the home screen (whi...
Casual Listener
16207 Views
11 replies
1 likes
Suddenly, which I click the home button in the Spotify app, I can see the home screen for a brief second and then get the “something went wrong” error. Pressing the TRY AGAIN button does nothing. I’ve restarted my phone/the app several times to no ef...
Suddenly, which I click the home button in the Spotify app, I can see the home screen for a brief second and then get the “something went wrong” error. Pressing the TRY AGAIN button does nothing. I’v...
Newbie
16664 Views
42 replies
30 likes
PlanPremium CountryEnglandDeviceiPhone 8Operating System(iOS 16.7.10) My Question or IssueThe sleep timer on my Spotify has suddenly stopped working whenever I play anything. I press the sleep timer button, whatever I’m listening too has a feedback/c...
Plan Premium Country England Device iPhone 8 Operating System (iOS 16.7.10) My Question or Issue The sleep timer on my Spotify has suddenly stopped working whenever I play anyt...
Casual Listener
458 Views
2 replies
1 likes
I am trying to listen to music played from a local radio station app. When I search a song in spotify to add it to a playlist, spotify interrupts the music playing from the other application. I have tried uninstall/reinstall and the issue persists. D...
I am trying to listen to music played from a local radio station app. When I search a song in spotify to add it to a playlist, spotify interrupts the music playing from the other application. I have ...
Moderator
215 Views
1 replies
0 likes
PlanPremium DuoCountryAustraliaDeviceiPhone 15 Plus / iPhone XR / Apple car playOperating SystemBoth using iOS 17.6.1 My Question or IssueWe are having problems playing individual podcasts at the same time. My husband's podcast keeps playing on my de...
Plan Premium Duo Country Australia Device iPhone 15 Plus / iPhone XR / Apple car play Operating System Both using iOS 17.6.1 My Question or Issue We are having problems playi...
Not applicable
346 Views
2 replies
0 likes
I never got karaoke feature. My app on both my macbook pro and iphone 14 pro is updated. Why do I not have the karaoke feature? Has spotify not released it or withdrawn it? How can I get that feature?
I never got karaoke feature. My app on both my macbook pro and iphone 14 pro is updated. Why do I not have the karaoke feature? Has spotify not released it or withdrawn it? How can I get that feature?
Not applicable
6041 Views
19 replies
9 likes
I moved to Germany 1.5 years ago. But for the first time I'm having trouble entering spotify with ipad. I'm typing a username and password. The app doesn't show any reaction. But if I misspelled it says it's wrong. I receive a passwordless login emai...
I moved to Germany 1.5 years ago. But for the first time I'm having trouble entering spotify with ipad. I'm typing a username and password. The app doesn't show any reaction. But if I misspelled it s...
Moderator
1462 Views
3 replies
0 likes
FamilyPremiumUSA Device(iPad Pro 11-inch)Operating System(iOS 14.3)latest version of Spotify app My Question or IssueWhen I go to Settings in the app on my iPad, I cannot change any of the Streaming settings, they are greyed-out. I am listening on th...
Family Premium USA Device (iPad Pro 11-inch) Operating System (iOS 14.3) latest version of Spotify app My Question or Issue When I go to Settings in the app on my iPad,&...
Not applicable
13780 Views
9 replies
0 likes
