Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Iphone - spotify pauses and keeps playing when locking screen on or off

Iphone - spotify pauses and keeps playing when locking screen on or off


Message:
Hello,
I’ve recently encountered an issue with the Spotify app on my iPhone. Whenever I lock or unlock the screen while music is playing, the audio briefly pauses for about a second before resuming. This problem only started happening recently. Could you please assist me in resolving this issue?
Thank you for your help!

Plan

Premium

Country

Türkiye- Turkey

Device

(iPhone 11)

Operating System

(Ios 18) 

 

My Question or Issue

 

Reply
9 Replies

Ja it is

Me too. If it very disruptive while using car play as well. If you lift your phone the audio changes to the iPhone quality audio but through my vehicles speakers.

 

same for AirPods. Locking my phone pauses it for a split second and tapping my screen to wake up the phone pauses it as well.

Iv had spotify premium (through Vodafone) for about 5 years.. no issues!

This stopped so I paid up front for a year and everything has ran seamlessly apart from when I pause.. and lock my phone it continues playing. Constantly!

Also when I ‘lock’ the screen or open the phone up when something is playing, it ‘pauses’ the music for a tiny moment before carrying on! Not the most annoying bugbear this one but they’ve both started happening since renewing!

Any help would be amazing as it’s so frustrating!! Thanks guys!

Hey!


@sengin IndigoCardwrote:


Message:
Hello,
I’ve recently encountered an issue with the Spotify app on my iPhone. Whenever I lock or unlock the screen while music is playing, the audio briefly pauses for about a second before resuming. This problem only started happening recently. Could you please assist me in resolving this issue?
Thank you for your help!

Plan

Premium

Country

Türkiye- Turkey

Device

(iPhone 11)

Operating System

(Ios 18) 

 

My Question or Issue

 


To fix Spotify audio pausing on your iPhone, try force closing the app, updating it, checking settings, restarting your phone, or reinstalling Spotify.

I have  the same problem. Any solution? My app is updated, i reboot but still have the problem.

Hey @Magasuan67 


Thank you for reaching out here in the Community!


It's worthwhile to perform a clean reinstall of the app, as this is more thorough than the normal one and ensures that no cached data will cause interference with the new installation of your app.


Hope this clears things up. If you have any questions or need anything else, the Community is here for you.

NikolaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Facing the same issue. Did everything mentioned above but issue hasn’t solved. 

Hey @Stut123,


Thank you for joining the conversation.


In order to keep looking into this further with the relevant team, would you, @Magasuan67 and @jkimmyb mind sending the following info?

 

- Your device info (make/model) and OS version

- Exact Spotify version


Also, and if possible; could any of you record a short video where we can take a better look? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to YouTube or Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).
 

We'll be on the lookout.

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

i’m on ios 18 using airpods pro’s 2nd gen’s when i turn off my phone my music pauses for a second and plays again this is really annoying as im always checking my phone and my music stops playing when i open and close it

Suggested posts