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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35623 Views

40 replies

10 likes

  • 35623 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

100789 Views

115 replies

12 likes

Other
  • 100789 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1232 Views

0 replies

0 likes

iOS
  • 1232 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

297898 Views

61 replies

16 likes

  • 297898 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125333 Views

19 replies

38 likes

  • 125333 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify not connecting to Apple carplay

my Spotify will not connect to my Apple CarPlay even tho my whole ford system was recently reset back to factory settings due to upgrades required. I’ve uninstalled and reinstalled Spotify app and lost everything but it continuously tells me Spotify ...

Newbie

my Spotify will not connect to my Apple CarPlay even tho my whole ford system was recently reset back to factory settings due to upgrades required.  I’ve uninstalled and reinstalled Spotify app...

Eni

Moderator

1839 Views

3 replies

0 likes

  • 1839 Views
  • 3 replies
  • 0 likes

Superuser Contribution Queue items disappear visually when dragging a song (rendering issue on iOS)

PlanPremium CountryGermany DeviceIphone 16pro Operating SystemiOS 26.1 My Question or IssueWhen editing the Queue on iOS, all other songs temporarily disappear visually while I drag one song to a new position. While dragging the song up or down, the ...

Casual Listener

Plan Premium  Country Germany  Device Iphone 16pro  Operating System iOS 26.1   My Question or Issue When editing the Queue on iOS, all other songs temporarily disappear...

Paula_Vi

Moderator

1019 Views

7 replies

2 likes

  • 1019 Views
  • 7 replies
  • 2 likes

Superuser Contribution Exclude from taste profile doesn’t appear

PlanPremiumCountryUSADevicephone 14Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueExclude from taste profile option just doesn’t show up when I click the three dots. My spotify is updated to the most recent version too.

Visitor

Plan Premium Country USA Device phone 14 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Exclude from taste profile option just doesn’t show up whe...

Vincenteduarte

Regular

16327 Views

20 replies

3 likes

  • 16327 Views
  • 20 replies
  • 3 likes

Superuser Contribution Sound capsule not refreshing

PlanPremiumCountryIndiaDeviceiPhone 16Operating SystemiOS 18.6.2My Question or IssueThe sound capsule on my device has not updated for the past week, i have done a fresh install of the app, logged in and out of the appthe app version is 9.0.80.1341

Newbie

  Plan Premium Country India Device iPhone 16 Operating System iOS 18.6.2 My Question or Issue The sound capsule on my device has not updated for the past week, i have done a fresh ins...

Arjun0110

Casual Listener

2288 Views

17 replies

4 likes

  • 2288 Views
  • 17 replies
  • 4 likes

DATA SAVER MODE STUCK on IPhone

PlanPremiumCountryUSDevice(iPhone XS MAX,Operating System(iOS 13 My Question or IssueHey, as seen before... I have finally found that I am also stuck on DATA saving mode on IOS. This was a topic a while ago and I have already gone through the thread ...

Casual Listener

Plan Premium Country US Device (iPhone XS MAX, Operating System (iOS 13   My Question or Issue Hey, as seen before... I have finally found that I am also stuck on DATA saving mode on I...

sleepytiger17

Casual Listener

23760 Views

9 replies

1 likes

  • 23760 Views
  • 9 replies
  • 1 likes

Superuser Contribution Search for certain artists causes Spotify app to get stuck in near-endless loading

Hi, I'm having trouble with the most recent iPhone app version for a few weeks, probably since the update: Searching for certain artists (e.g. "Die drei Fragezeichen") and then clicking directly on the proposed and intended artist search result cause...

Casual Listener

Hi,   I'm having trouble with the most recent iPhone app version for a few weeks, probably since the update: Searching for certain artists (e.g. "Die drei Fragezeichen") and then clicking dire...

Luja1

Newbie

2997 Views

15 replies

7 likes

  • 2997 Views
  • 15 replies
  • 7 likes

Superuser Contribution New font is insanely illegible

Plan/PremiumCountryUSADeviceiPhone 13Operating SystemiOS My Question or IssueI’ve noticed this month the UI is worse than before and takes up the whole screen because the font is bold and gigantic. It is not my phones or its settings, it’s the new UI...

Music Fan

Plan /Premium Country USA Device iPhone 13 Operating System iOS    My Question or Issue I’ve noticed this month the UI is worse than before and takes up the whole screen because t...

Jokerboy777

Music Fan

413 Views

2 replies

0 likes

Illegible font
  • 413 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Video interrupts music

PlanPremiumDeviceiPhoneMy Question or IssueWhen I am listening to my music and I go back to the Home section in the spotify app as soon as there are video suggestions in a section (e.g. Video podcast) the video starts playing and interrupts the curre...

Casual Listener

Plan Premium Device iPhone My Question or Issue When I am listening to my music and I go back to the Home section in the spotify app as soon as there are video suggestions in a section (e.g. Vid...

475

Casual Listener

630 Views

6 replies

0 likes

  • 630 Views
  • 6 replies
  • 0 likes

Superuser Contribution Removing duplicate songs removes BOTH tracks

PlanPremiumDeviceiPhone XOperating SystemLatest iOS 13 My Question or IssueJust noticed when cleaning up my "Liked songs" playlist that when I have duplicates, it sometimes removes BOTH tracks, not just the one I have un-liked. Is this a known thing?

Casual Listener

Plan Premium Device iPhone X Operating System Latest iOS 13   My Question or Issue Just noticed when cleaning up my "Liked songs" playlist that when I have duplicates, it sometimes remov...

frdnd

Regular

16133 Views

31 replies

9 likes

bug
Duplicate Songs
duplicates
liked
  • 16133 Views
  • 31 replies
  • 9 likes

Superuser Contribution Why does my Spotify keep connecting to a device I don’t own?

This has happened twice, I play a song and then it switches to playing on iPhone to “mini bedroom speaker” I don’t have any devices under that name. It also switches the song as if someone else is controlling it. This keeps happening until I turn my ...

Visitor

This has happened twice, I play a song and then it switches to playing on iPhone to “mini bedroom speaker” I don’t have any devices under that name. It also switches the song as if someone else is co...

Novy

Moderator

885 Views

3 replies

0 likes

  • 885 Views
  • 3 replies
  • 0 likes

Superuser Contribution App doesn't save podcast episodes filter

I don't want to see every episode for a specific podcast. I'm crusing down the road and I want to choose a podcast, see ONLY the ones I haven't listened to, select one and go. So, I select the All Episode button, choose "Unplayed" and it filters perf...

Casual Listener

I don't want to see every episode for a specific podcast.  I'm crusing down the road and I want to choose a podcast, see ONLY the ones I haven't listened to, select one and go. So, I select the ...

Laurie22

Casual Listener

5427 Views

13 replies

27 likes

  • 5427 Views
  • 13 replies
  • 27 likes

Superuser Contribution group session - song keeps starting over

PlanPremiumCountryUSADevice(iPhone 6s)Operating SystemiOS 13.5.1 My Question or IssueI have started a group session and have a queue going. During the middle of songs, the song automatically starts over, multiple times within the same song and with m...

Visitor

Plan Premium Country USA Device (iPhone 6s) Operating System iOS 13.5.1   My Question or Issue I have started a group session and have a queue going.  During the middle of songs, ...

Jmilligan

Casual Listener

13065 Views

23 replies

7 likes

bug
Group Session
group session bug
iOS
  • 13065 Views
  • 23 replies
  • 7 likes

Superuser Contribution iOS App not loading when connected to Internet

PlanPremiumCountryUSADeviceiPhone 15 ProOperating SystemiOS 18.6.1 My Question or IssueWhen I open the Spotify app, my music does not load, the app freezes, I am unable to click on any playlist, and if I can click, the loading page is where I am stuc...

Casual Listener

Plan Premium Country USA Device iPhone 15 Pro Operating System iOS 18.6.1   My Question or Issue When I open the Spotify app, my music does not load, the app freezes, I am unable to ...

Ivelina

Moderator

5236 Views

18 replies

0 likes

  • 5236 Views
  • 18 replies
  • 0 likes

Sped-up audio after connecting to Bluetooth

PlanPremiumCountryUSADeviceiPhone 16Operating SystemiOS 26 After connecting to a Bluetooth device, the first 5-10 seconds of audio are sped up. This only occurs with Spotify audio, and has occurred on AirPods, in my car, and on my Bluetooth speaker.

Roadie

Plan Premium Country USA Device iPhone 16 Operating System iOS 26   After connecting to a Bluetooth device, the first 5-10 seconds of audio are sped up. This only occurs with Spotify au...

ribezaz

Spotify Star

106 Views

1 replies

1 likes

bluetooth
  • 106 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Laggy behaviour on iOS app

Plan Premium Country Canada Device iPhone 15 Operating System iOS 18.7.1 spotify version 9.0.88.1402 My Question or Issue since The New update Spotify keeps buffering and is very laggy. It shuts down for nothing. SomeTimes while playing, it minimise ...

Regular

Plan Premium Country Canada   Device iPhone 15 Operating System iOS 18.7.1 spotify version 9.0.88.1402   My Question or Issue   since The New update Spotify...

RichUKaos

Casual Listener

18021 Views

68 replies

9 likes

  • 18021 Views
  • 68 replies
  • 9 likes

Superuser Contribution [iOS] Buttons too close to the edge in queue

I noticed when there are no items lined up in the queue, and it’s only the currently playing item, then the play/pause button is way too close to the edge. I already wasted time with livechat support who are unable to inform the developers.Please fix...

Roadie

I noticed when there are no items lined up in the queue, and it’s only the currently playing item, then the play/pause button is way too close to the edge. I already wasted time with livechat support...

Dessi

Moderator

1649 Views

10 replies

0 likes

  • 1649 Views
  • 10 replies
  • 0 likes

Superuser Contribution Opening Facebook pauses Spotify

PlanPremiumCountryUSADeviceiPhone 16Operating SystemiOS 26 My Question or IssueSpotify pauses if I open the Facebook app. The issue occurs more frequently if I am connected to a Bluetooth device.

Roadie

Plan Premium Country USA Device iPhone 16 Operating System iOS 26   My Question or Issue Spotify pauses if I open the Facebook app. The issue occurs more frequently if I am connected t...

Dessi

Moderator

649 Views

1 replies

0 likes

Connect
Other
  • 649 Views
  • 1 replies
  • 0 likes

Bring back old song cover size in the playlists

Hello, the new song cover size in playlists look way too small. I propose to bring it back to the way it was.

Newbie

Hello, the new song cover size in playlists look way too small. I propose to bring it back to the way it was.

MattSuda

Spotify Star

200 Views

2 replies

0 likes

  • 200 Views
  • 2 replies
  • 0 likes

Spotify in Child Apple Watch SE with Spotify Premium Account

Spotify please help - we pay for a Premium Family account and we cannot install Spotify on the child’s new Apple Watch SE with cellular capability who does not have an iPhone to pair with the watch. As the parent, we control the watch on the parent i...

Visitor

Spotify please help - we pay for a Premium Family account and we cannot install Spotify on the child’s new Apple Watch SE with cellular capability who does not have an iPhone to pair with the watch. ...

Metras13

Visitor

5157 Views

2 replies

3 likes

  • 5157 Views
  • 2 replies
  • 3 likes

Superuser Contribution Spotify Messages

PlanPremium CountryPakistanDeviceiPhone 12Operating SystemiOS 26 My Question or IssueSo before I changed my region I was on Spotify messages messaging friends and when I did change (to Pakistan the current region I am in) it took it away. And when I ...

Newbie

  Plan Premium  Country Pakistan Device iPhone 12 Operating System iOS 26   My Question or Issue So before I changed my region I was on Spotify messages messaging friends an...

Novy

Moderator

765 Views

1 replies

0 likes

messages
Region Specific
Spotify Messages
  • 765 Views
  • 1 replies
  • 0 likes