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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47411 Views
  • 15 replies
  • 36 likes
  • 47411 Views
  • 15 replies
  • 36 likes

Solved!!Superuser Contribution Smart shuffle turning itself on for Liked Songs (IOS)

When I open Liked Songs, Smart Shuffle is automatically turned on. 1) When I turn it off, then swipe out of my Liked Songs and go back into it, Smart Shuffle is turned on again. 2) When I log out and log back in again, Smart Shuffle is off every time...

  • Casual Listener
  • When I open Liked Songs, Smart Shuffle is automatically turned on. 1) When I turn it off, then swipe out of my Liked Songs and go back into it, Smart Shuffle is turned on again. 2) When I log out and...
  • DoubleAxion
  • Newbie
  • 16662 Views
  • 26 replies
  • 4 likes
  • 16662 Views
  • 26 replies
  • 4 likes

pourrais-je reprendre l'abonnement que j'ai perdu svp ?

j'ai payé un abonnement jusqu'à décembre et au final il s'est annulé sans mon consentement et je n'ai pas reçu de remboursement également j'aimerais reprendre l'abonnement

  • Visitor
  • j'ai payé un abonnement jusqu'à décembre et au final il s'est annulé sans mon consentement et je n'ai pas reçu de remboursement également j'aimerais reprendre l'abonnement
  • Billy-J
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Assistance with Issue

Hi all. I have a constant issue with either my Spotify or iPhone 15 Pro. Recently (past 2/3months) I have noticed that the sound quality for Spotify has somewhat declined. In my car 2022 plate, even if I have the songs downloaded or streaming, the au...

  • Newbie
  • Hi all.    I have a constant issue with either my Spotify or iPhone 15 Pro.    Recently (past 2/3months) I have noticed that the sound quality for Spotify has somewhat decline...
  • Billy-J
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disable video thumbnails (not canvas)

How do I disable the small video thumbnails that appear in playlists or on artists pages? The thing left to the save or follow button. I already disabled canvas. It’s extremely distracting and I never want to use the feature. If I can’t dieselbe it a...

  • Newbie
  • How do I disable the small video thumbnails that appear in playlists or on artists pages? The thing left to the save or follow button. I already disabled canvas. It’s extremely distracting and I neve...
  • GMNestor
  • Regular
  • 290 Views
  • 2 replies
  • 1 likes
  • 290 Views
  • 2 replies
  • 1 likes

Superuser Contribution Return "Add to Playlist" to Three-Dot Menu in Queue and New Releases on Mobile!!

"Add to playlist" button in the Queue and New Releases section on mobile has been inexplicably removed from the expanded menu opened using the three dot button.In every other three-dot menu I saw, they're all identical (and include "add to playlist")...

  • Casual Listener
  • "Add to playlist" button in the Queue and New Releases section on mobile has been inexplicably removed from the expanded menu opened using the three dot button. In every other three-dot menu I saw...
  • Susan_GP
  • Moderator
  • 299 Views
  • 3 replies
  • 0 likes
  • 299 Views
  • 3 replies
  • 0 likes

Superuser Contribution the playlist is incomplete on iPhone

Premium, Brazil (iPhone XR)(iOS 16) the playlist on my phone is incomplete, songs don’t appearwhen I look at the same playlist on my PC the duration is longer and more songs appear

  • Visitor
  • Premium, Brazil  (iPhone XR) (iOS 16)   the playlist on my phone is incomplete, songs don’t appear when I look at the same playlist on my PC the duration is longer and more songs appea...
  • Novy
  • Moderator
  • 144 Views
  • 1 replies
  • 1 likes
  • 144 Views
  • 1 replies
  • 1 likes

Superuser Contribution Siri not working with spotify

PlanPremiumCountryCzech RepublicDeviceIphone 15Operating SystemiOS 10 My Question or IssueWhenever i ask Siri to play a song (hey siri play ...). She Responds with "Uh oh something went wrong. Please try again" and unsurprisingly it doesn't work the ...

  • Visitor
  • Plan Premium Country Czech Republic Device Iphone 15 Operating System iOS 10   My Question or Issue Whenever i ask Siri to play a song (hey siri play ...). She Responds with "Uh oh som...
  • Ivelina
  • Moderator
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played history skipping date label

PlanPremiumCountryItalyDeviceiPhone 12Operating SystemiOS 16.5.1 My Question or IssueI've been experiencing this issue for a little over a month and it consists of the recently played history on the Spotify app skipping a date. Basically, the songs p...

  • Casual Listener
  • Plan Premium Country Italy Device iPhone 12 Operating System iOS 16.5.1   My Question or Issue I've been experiencing this issue for a little over a month and it consists of the recent...
  • juliarafalik
  • Visitor
  • 1827 Views
  • 10 replies
  • 2 likes
  • App
    issue
    Recently Played
  • 1827 Views
  • 10 replies
  • 2 likes

Superuser Contribution Apple Watch plays wrong podcast when selected from "Your Episodes" when on LTE

PlanPremiumCountryItalyDeviceiPhone Xs, Apple Watch Series 7 LTEOperating SystemiOS 17.4, Watch OS 10.4 My Question or Issue Hello, when selecting a podcast from the "Your Episodes" section from the Apple Watch app, something strange happens: - If th...

  • Music Fan
  • Plan Premium Country Italy Device iPhone Xs, Apple Watch Series 7 LTE Operating System iOS 17.4, Watch OS 10.4   My Question or Issue   Hello, when selecting a podcast from the "...
  • Régis94
  • Casual Listener
  • 556 Views
  • 4 replies
  • 0 likes
  • Apple Watch
    LTE
    Podcasts
  • 556 Views
  • 4 replies
  • 0 likes

Solved!! Spotify will not play on iPad or iPhone

PlanPremiumCountryUKDeviceiPad and iPhone Operating System iOS 17 (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIn the past two days I have been unable to play any music on either my iPad or iPhone - though playback on my iMac is OK. I ...

  • Casual Listener
  • Plan Premium Country UK Device iPad and iPhone  Operating System iOS 17   (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue In the past two days I hav...
  • MateusM
  • Spotify Star
  • 263 Views
  • 5 replies
  • 0 likes
  • 263 Views
  • 5 replies
  • 0 likes

Spotify app not connecting to Chromecast devices

PlanPremiumCountryAustraliaDeviceiPhone 10Operating System(iOS 17.5.1 My Question or IssueThe last month the Spotify app has intermittently not connected to my google speakers to play audio. Also does not work with Yamaha MusicCast. haven’t had issue...

  • Regular
  • Plan Premium Country Australia Device iPhone 10 Operating System (iOS 17.5.1   My Question or Issue The last month the Spotify app has intermittently not connected to my google speaker...
  • Volki
  • Newbie
  • 281 Views
  • 3 replies
  • 0 likes
  • 281 Views
  • 3 replies
  • 0 likes

Superuser Contribution Auto-download episodes does not work for podcasts with paid subscriptions

PlanPremiumCountryU.S.A.DeviceiPhone XSOperating SystemiOS 17.5.1 My Question or IssueAuto-downloading podcast episodes is great, but I have a paid subscription to get ad free episodes of my favorite show. These do not auto-download. I have to go to ...

  • Regular
  • Plan Premium Country U.S.A. Device iPhone XS Operating System iOS 17.5.1   My Question or Issue Auto-downloading podcast episodes is great, but I have a paid subscription to get ad fre...
  • parks1
  • Regular
  • 1317 Views
  • 9 replies
  • 0 likes
  • 1317 Views
  • 9 replies
  • 0 likes

Volume control notification spam

PlanPremiumCountrySlovakiaDeviceiPhone SE (2020)Operating SystemiOS 18 dev beta My Question or IssueLike every time a volume button is clicked when Spotify is connected to another device with active playback, the notification about the new volume con...

  • Visitor
  • Plan Premium Country Slovakia Device iPhone SE (2020) Operating System iOS 18 dev beta   My Question or Issue Like every time a volume button is clicked when Spotify is connected to an...
  • MateusM
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Why can’t I download the app on my iPhone

I get the cloud icon instead of the “GET” bar but this app is not on my phone and when I click the cloud to download, nothing happens. Help!

  • Visitor
  • I get the cloud icon instead of the “GET” bar but this app is not on my phone and when I click the cloud to download, nothing happens. Help!
  • MateusM
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPhone randomly switches to other podcasts

PlanFree/PremiumCountryUSADeviceiPhone 13Operating System 15.5 My Question or IssueWhile listening to podcasts my SPOTIFY app randomly switches to another podcast episode marking the one I was listening to as PLAYED; which loses my place. I notice th...

  • Visitor
  • Plan Free/Premium Country USA Device iPhone 13 Operating System 15.5    My Question or Issue While listening to podcasts my SPOTIFY app randomly switches to another podcast episode...
  • Sleighc
  • Visitor
  • 7738 Views
  • 20 replies
  • 6 likes
  • 7738 Views
  • 20 replies
  • 6 likes

Superuser Contribution Remove Spotify controls from lock screen on iPhone

Is there a way to remove the Spotify controls completely from the lock screen on my iPhone XR running iOS 13? I keep pressing pause or skipping tracks when I'm holding my phone and I swear I will throw this phone across the room if I miss my favourit...

  • Visitor
  • Is there a way to remove the Spotify controls completely from the lock screen on my iPhone XR running iOS 13?   I keep pressing pause or skipping tracks when I'm holding my phone and I swear I...
  • rafagildin
  • Visitor
  • 35150 Views
  • 8 replies
  • 5 likes
  • iphone
    iphone xr
    lock screen
  • 35150 Views
  • 8 replies
  • 5 likes

Clear the queue

I clicked on all the songs in the queue (except the last) and removed them from the queue. I then played the last song but when it finished it automatically re-installed all of the deleted songs again. I have “Autoplay similar content turned off. The...

  • Visitor
  • I clicked on all the songs in the queue (except the last) and removed them from the queue. I then played the last song but when it finished it automatically re-installed all of the deleted songs agai...
  • Amayy
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

An explanation is due on streaming and/or offline play for the Apple Watch

I think many faithful Spotify users on premium accounts have cancelled them and moved over to Apple Music, due to Spotify's lack of support for streaming and/or offline play on the Apple Watch. Whilst Spotify is a superior service on native apps, I t...

  • Casual Listener
  • I think many faithful Spotify users on premium accounts have cancelled them and moved over to Apple Music, due to Spotify's lack of support for streaming and/or offline play on the Apple Watch. &nbs...
  • threethirtydee
  • Newbie
  • 1006 Views
  • 5 replies
  • 6 likes
  • iOS
  • 1006 Views
  • 5 replies
  • 6 likes

Superuser Contribution When I turn the screen on and off, it gets stuck for 1 second

PlanPremiumCountryTurkeyDeviceIphone 13Operating System(iOS 18 My Question or IssueWhen I turn the screen on and off, it gets stuck for 1 second but when phone is charging its not get stuck

  • Newbie
  • Plan Premium Country Turkey Device Iphone 13 Operating System (iOS 18   My Question or Issue When I turn the screen on and off, it gets stuck for 1 second but when phone is charging it...
  • Dessi
  • Moderator
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Squeaking noises when using Fast Forward/Rewind on podcasts

Recently when I listen to podcasts and skip forward/backwards, there's now a squeak noise that's really starting to bug me (I saw someone else compare this to a VHS tape). This sound was never there before and it's really pushing me to get my podcast...

  • Casual Listener
  • Recently when I listen to podcasts and skip forward/backwards, there's now a squeak noise that's really starting to bug me (I saw someone else compare this to a VHS tape). This sound was never there ...
  • Germansausage68
  • Visitor
  • 2446 Views
  • 17 replies
  • 5 likes
  • 2446 Views
  • 17 replies
  • 5 likes