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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 49744 Views
  • 15 replies
  • 36 likes
  • 49744 Views
  • 15 replies
  • 36 likes

Superuser Contribution No Downloaded Songs working offline

Student Plan - Australia - iPhone 11 Pro Max - iOS 17 public beta Since I’ve gotten onto the new iOS public beta, Spotify has not properly downloaded my music (I had to re-download and I needed the space to update). My app shows the downloaded symbol...

  • Casual Listener
  • Student Plan - Australia - iPhone 11 Pro Max - iOS 17 public beta   Since I’ve gotten onto the new iOS public beta, Spotify has not properly downloaded my music (I had to re-download and I n...
  • Not applicable
  • 5415 Views
  • 6 replies
  • 0 likes
  • 5415 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution App shows offline when in mobile data

Plan - family planDevice - iPhone SEOperating System - iOS 15.5 I can not play music when using mobile data because app shows message "You're offline. To play this, you'll need to go online first" even though app is online.I have deleted and reinstal...

  • Casual Listener
  • Plan - family plan Device - iPhone SE Operating System - iOS 15.5   I can not play music when using mobile data because app shows message "You're offline. To play this, you'll need to go onl...
  • Bajju
  • Visitor
  • 1476 Views
  • 6 replies
  • 0 likes
  • 1476 Views
  • 6 replies
  • 0 likes

Superuser Contribution My artist picture won't appear on the Spotify app

Hello! I recently created my artist profile and uploaded my header and avatar pictures. While it appears on my desktop, it doesn't appear in the mobile Spotify app. How can I fix this problem?

  • Casual Listener
  • Hello! I recently created my artist profile and uploaded my header and avatar pictures. While it appears on my desktop, it doesn't appear in the mobile Spotify app. How can I fix this problem?
  • Not applicable
  • 4072 Views
  • 10 replies
  • 1 likes
  • 4072 Views
  • 10 replies
  • 1 likes

Superuser Contribution Stuttering music and losing connection to Apple HomePod mini through Airplay

PlanPremiumCountrySwedenDeviceiPhone Xs MaxOperating SystemiOS 16.2 My Question or Issue When I play music on my Apple HomePod Mini (Brand new, updated to iOS 16.2) through my iPhone, via Airplay, the music stutters a lot and I can't play for more th...

  • Casual Listener
  • Plan Premium Country Sweden Device iPhone Xs Max Operating System iOS 16.2   My Question or Issue   When I play music on my Apple HomePod Mini (Brand new, updated to iOS 16....
  • heychat11
  • Visitor
  • 15270 Views
  • 39 replies
  • 12 likes
  • 15270 Views
  • 39 replies
  • 12 likes

Superuser Contribution Não recebi a opção de ver clipes no app the music videos it’s not available on my app

Eu não consigo ver clipes pelo meu aplicativo ainda, já muitas pessoas que eu conheço conseguem, eu queria ter essa opção mas meu aplicativo atualiza e eu continuo não recebendo essa opção.PlanPremiumCountryBrazil Device(iPhone X)Operating System(iOS...

  • Visitor
  • Eu não consigo ver clipes pelo meu aplicativo ainda, já muitas pessoas que eu conheço conseguem, eu queria ter essa opção mas meu aplicativo atualiza e eu continuo não recebendo essa opção. Plan Pr...
  • Vasil
  • Moderator
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution Homepod airplay no sound

When i select my honepod speaker all on the latest ios 18 version, i can select the speaker but no sound comming out, yes the volume is up

  • Visitor
  • When i select my honepod speaker all on the latest ios 18 version, i can select the speaker but no sound comming out, yes the volume is up
  • Vasil
  • Moderator
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Superuser Contribution ios lock screen

when your playing spotify how do u have the player still show on lock scree in full mode with the loop showing.PlanPremiumCountryUSADevice(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • when your playing spotify how do u have the player still show on lock scree in full mode with the loop showing. Plan Premium Country USA Device (iPhone  Operating System (iOS 10, Android...
  • Vasil
  • Moderator
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes

Superuser Contribution 30 minutes ad free is a lie

PlanFreeCountry Germany Deviceiphone 7Operating System(iOS 12 My Question or Issue When ever I watch the video for 30 minutes ad free music Spotify just decides to shove its premium ads down my throat. I want to skip a song and it’s just like “ ads h...

  • Newbie
  •   Plan Free Country  Germany  Device iphone 7 Operating System (iOS 12   My Question or Issue  When ever I watch the video for 30 minutes ad free music Spotify jus...
  • ll_WinTeR1_z
  • Visitor
  • 49577 Views
  • 4 replies
  • 62 likes
  • 49577 Views
  • 4 replies
  • 62 likes

Solved!! Upgraded to premium, move library from free account to new premium account

PlanFree/PremiumCountryCanadaDevice Ipad8 / Roku Samsung tvOperating System(iOS ? My Question or IssueI would like to move my library from free account set up and linked to Roku tv, to premium account set up and linked to iPad.

  • Casual Listener
  • Plan Free/Premium Country Canada Device Ipad8 / Roku Samsung tv Operating System (iOS ?   My Question or Issue I would like to move my library from free account set up and linked to Rok...
  • Not applicable
  • 741 Views
  • 4 replies
  • 0 likes
  • 741 Views
  • 4 replies
  • 0 likes

Superuser Contribution Songs keep switching to video mode when I only want to listen to them

I pressed the switch to video button and then moved back but now songs default on the video view when I don’t want it to. How do I stop this from happening?

  • Visitor
  • I pressed the switch to video button and then moved back but now songs default on the video view when I don’t want it to. How do I stop this from happening?
  • RaptusSibi
  • Visitor
  • 758 Views
  • 4 replies
  • 1 likes
  • 758 Views
  • 4 replies
  • 1 likes

Superuser Contribution How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

  • Visitor
  • Do i have to get premium to do it? And i have the latest version which is 8.8.44.527 but i still cant see the option  
  • Yohan4
  • Visitor
  • 141953 Views
  • 44 replies
  • 11 likes
  • 141953 Views
  • 44 replies
  • 11 likes

Superuser Contribution Disable autoplay when connected to Bluetooth

Give an option to not play music when connected to a Bluetooth device like the car. The android client has this why not iphone?This issue has been brought up in 2018, 2019, and 2020 and the mods keep saying it's a user issue and to reinstall. Please ...

  • Casual Listener
  • Give an option to not play music when connected to a Bluetooth device like the car. The android client has this why not iphone? This issue has been brought up in 2018, 2019, and 2020 and the mod...
  • deiv667
  • Casual Listener
  • 46384 Views
  • 33 replies
  • 12 likes
  • 46384 Views
  • 33 replies
  • 12 likes

Superuser Contribution The wrong song is playing

Tried playing “Up to no Good” by the Hoosiers and something entirely different is playing, I’m not sure what’s going on

  • Casual Listener
  • Tried playing “Up to no Good” by the Hoosiers and something entirely different is playing, I’m not sure what’s going on
  • Susan_GP
  • Moderator
  • 6682 Views
  • 7 replies
  • 1 likes
  • 6682 Views
  • 7 replies
  • 1 likes

Superuser Contribution How do I turn off video "canvases" option is gone

The option to turn off music video canvases used to be under the app ios - playback - canvas. That is no longer there. Did this move or is it completely gone? I'm often trying to concentrate with Spotify on and this is distracting. Sometimes I like t...

  • Music Fan
  • The option to turn off music video canvases used to be under the app ios - playback - canvas. That is no longer there. Did this move or is it completely gone? I'm often trying to concentrate with Spo...
  • fraktalisman
  • Roadie
  • 2249 Views
  • 3 replies
  • 1 likes
  • 2249 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Apple Watch defaut to main account

PlanPremium FamilyCountryBrazilDeviceiphone 13 pro max / Apple watch series 7 with cellularOperating Systemlatest iosMy Question or IssueI am a member in a family account created by my husband. My apple watch is linked to my account, that is a member...

  • Casual Listener
  • Plan Premium Family Country Brazil Device iphone 13 pro max / Apple watch series 7 with cellular Operating System latest ios My Question or Issue I am a member in a family account created by...
  • Not applicable
  • 1559 Views
  • 5 replies
  • 0 likes
  • 1559 Views
  • 5 replies
  • 0 likes

Permanently disable smart Shuffle

I am so tired of the smart Shuffle. I cannot even fully explain to you how useless of a thing it is. if it was its own thing, and I could toggle it on or off I’d be fine with that but being someone else who puts music in a playlist because I specific...

  • Visitor
  • I am so tired of the smart Shuffle. I cannot even fully explain to you how useless of a thing it is. if it was its own thing, and I could toggle it on or off I’d be fine with that but being someone e...
  • slo0ath
  • Casual Listener
  • 1575 Views
  • 5 replies
  • 22 likes
  • 1575 Views
  • 5 replies
  • 22 likes

Solved!!Superuser Contribution Music volume keeps lowering

PlanPremium CountryUKDevice(iPhone 12 mini)Operating System(iOS 17) My Question or IssueMusic keeps lowering from full volume to very quiet when opening my phone. But volume says it is full. I have tried switching off equaliser, resetting, uninstalli...

  • Casual Listener
  •   Plan Premium  Country UK Device (iPhone 12 mini) Operating System (iOS 17)   My Question or Issue Music keeps lowering from full volume to very quiet when opening my phone...
  • Ellenjulianna
  • Visitor
  • 28363 Views
  • 14 replies
  • 0 likes
  • 28363 Views
  • 14 replies
  • 0 likes

Superuser Contribution web player not working

PlanFreeCountry Deviceiphone xrOperating Systemios 17 My Question or Issuehi there! as of two days ago, my web player has not been working. the top “good morning…get premium” message has been formatted weirdly and i can click on mixes and playlists b...

  • Casual Listener
  • Plan Free Country   Device iphone xr Operating System ios 17   My Question or Issue hi there! as of two days ago, my web player has not been working. the top “good morning…get pre...
  • Dessi
  • Moderator
  • 351 Views
  • 5 replies
  • 0 likes
  • 351 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why are songs playing that are not in my playlist with auto play off

My Spotify keeps playing songs not in my playlist even though auto play is turned off. The playlist is more and an hour and a half long so this shouldn’t be happening. It’s very annoying, and I have to use all my skips to get to a song actually on th...

  • Visitor
  • My Spotify keeps playing songs not in my playlist even though auto play is turned off. The playlist is more and an hour and a half long so this shouldn’t be happening. It’s very annoying, and I have ...
  • Bradshall
  • Visitor
  • 3134 Views
  • 6 replies
  • 0 likes
  • 3134 Views
  • 6 replies
  • 0 likes