Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237702 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118912 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447352 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305539 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi, I was just wondering about a feature that would make life a lot easier on the iPhone app. I have my playlists organized in folders. On my OSX client, I can just click on the folder itself and all the songs in all the playlists in that folder will...
Hi, I was just wondering about a feature that would make life a lot easier on the iPhone app. I have my playlists organized in folders. On my OSX client, I can just click on the fold...
Spotify Star
3022 Views
5 replies
1 likes
Maybe I am late to the game, but my iPhone no longer has the ability to play an entire playlist folder. I usually like to make individual playlists for individuals genres for organizing purposes, but the ability to play through the entire folder was ...
Maybe I am late to the game, but my iPhone no longer has the ability to play an entire playlist folder. I usually like to make individual playlists for individuals genres for organizing purposes, but...
Spotify Star
766 Views
1 replies
1 likes
I can't make SHUFFLE PLAY of a PLAYLIST FOLDER in my iPhone! Before yes... What happened? Someone could help me? Thanks!
I can't make SHUFFLE PLAY of a PLAYLIST FOLDER in my iPhone! Before yes... What happened? Someone could help me? Thanks!
Spotify Star
2678 Views
6 replies
2 likes
Plan: PREMIUMCountry: NL Device: iPhone xR 128 gB BlackOperating System: iOS 13.2.3 Hi, i would like to know if there is an option to play all songs in playlist folders just like on the desktop app.I recently sorted my playlists in folders and i can'...
Plan: PREMIUM Country: NL Device: iPhone xR 128 gB Black Operating System: iOS 13.2.3 Hi, i would like to know if there is an option to play all songs in playlist folders just lik...
Spotify Star
1420 Views
3 replies
4 likes
The user experience with Spotify on mobile was just greatly reduced. Removing the ability to shuffle-play through a whole hierarchy in a Playist Folder was a key benefit. That's exactly how I used to consume my own MP3s before Spotify, and Spotify ca...
The user experience with Spotify on mobile was just greatly reduced. Removing the ability to shuffle-play through a whole hierarchy in a Playist Folder was a key benefit. That's exactly how ...
Spotify Star
1967 Views
6 replies
10 likes
I have several Playlist Folders, with multiple playlists in each. (For instance, I have a Playlist Folder titled "The Hits" with 5 Playlists from 5 different decades of hits). Up until recently, there was an option to "Play All Songs" which would ran...
I have several Playlist Folders, with multiple playlists in each. (For instance, I have a Playlist Folder titled "The Hits" with 5 Playlists from 5 different decades of hits). Up until recently, ther...
Spotify Star
5077 Views
7 replies
17 likes
Just downloaded v 8.1.0.623 and when I access my playlists -> folders the Play button is gone!Now, there's no way to play ALL the songs in a folder/playlist. Instead, I have to play one album or playlist at the time rather than listening to all song...
Just downloaded v 8.1.0.623 and when I access my playlists -> folders the Play <All Songs> button is gone! Now, there's no way to play ALL the songs in a folder/playlist. Instead, I have to...
Spotify Star
6037 Views
24 replies
32 likes
An update to mobile the ability to listen to a folder with playlist within it was removed. Before when you opened a folder with playlist in it the folder would have an extra playlist will all the that are contained in the folder. I think that this fe...
An update to mobile the ability to listen to a folder with playlist within it was removed. Before when you opened a folder with playlist in it the folder would have an extra playlist will all the tha...
Spotify Star
1093 Views
3 replies
1 likes
Can we please work on making playlist folders more accessible on mobile devices. I LOVE that I can play a whole folder and shuffle between different playlists at once on my computer but most of my time is spent in the car and I would love to be able ...
Can we please work on making playlist folders more accessible on mobile devices. I LOVE that I can play a whole folder and shuffle between different playlists at once on my computer but most of my ti...
Spotify Star
1776 Views
1 replies
7 likes
I’ve dislikes the ad in good faith by byu radio 8 times in the past three days. I’ve gotten the ad 15 times in the past three days. So does disliking ads not actually do anything or is this a bug?
I’ve dislikes the ad in good faith by byu radio 8 times in the past three days. I’ve gotten the ad 15 times in the past three days. So does disliking ads not actually do anything or is this a bug?
Newbie
2319 Views
3 replies
1 likes
When on Your Library (ios mobile), it would be good if artists were arranged in a seperate list/page. At the moment you can filter your library with filters such as 'playlists' or 'albums', but it would be helpful if the default page was not podcasts...
When on Your Library (ios mobile), it would be good if artists were arranged in a seperate list/page. At the moment you can filter your library with filters such as 'playlists' or 'albums', ...
Moderator
527 Views
3 replies
0 likes
PlanPremiumCountryUnited Kingdom DeviceiPhone 11 Pro Operating SystemiOS 14.1 My Question or IssueWhen I leave the Spotify app, whatever song I have on stops playing after about a minute and the app automatically refreshes. I’ve deleted the tab, logg...
Plan Premium Country United Kingdom Device iPhone 11 Pro Operating System iOS 14.1 My Question or Issue When I leave the Spotify app, whatever song I have on stops playin...
Newbie
5015 Views
8 replies
9 likes
PlanPremium CountryNZDeviceiPad Operating SystemiOS My Question or IssueSince you forced me to update under threat of losing my account it constantly freezes. The music keeps playing but I can’t do anything on the screen. It’s frozen. I deleted the a...
Plan Premium Country NZ Device iPad Operating System iOS My Question or Issue Since you forced me to update under threat of losing my account it constantly freezes....
Roadie
562 Views
2 replies
2 likes
PlanPremiumCountryUnited KingdomDeviceiPhone 16Operating SystemiOS 26.5My Question or IssueOn my phone only, not on web player, when I try to 'go to radio' on a song or artist profile this shows 3 loading dots and does not load for about a minute the...
Plan Premium Country United Kingdom Device iPhone 16 Operating System iOS 26.5 My Question or Issue On my phone only, not on web player, when I try to 'go to radio' on a song or artist profi...
Moderator
442 Views
1 replies
0 likes
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Sp...
Visitor
237702 Views
27 replies
5 likes
Hi,For the past several days my Spotify account cannot download podcast episodes on iOS.Downloads keep spinning indefinitely and never start.Because of this, the option “Add to Your Episodes” disappears and episodes are not saved. I tested Wi-Fi and ...
Hi, For the past several days my Spotify account cannot download podcast episodes on iOS. Downloads keep spinning indefinitely and never start. Because of this, the option “Add to Your Episodes” d...
Moderator
2545 Views
5 replies
0 likes
Everytime I try to open the app I either get stuck with just the app icon on a blank screen and have to close and reopen the app, OR it immediately sends me to a loading screen stuck on loop, and if I wait for a while for it to load, it just says tha...
Everytime I try to open the app I either get stuck with just the app icon on a blank screen and have to close and reopen the app, OR it immediately sends me to a loading screen stuck on loop, and if ...
Moderator
217 Views
1 replies
0 likes
Hi, i am having an issue on my Apple Watch Ultra 2 where playslists that are on shuffle are stopping 1 or 2 songs in. It has only just started happening in the last week.Is anyone else having a similar issue? PlanPremiumCountryAustraliaDeviceApple Wa...
Hi, i am having an issue on my Apple Watch Ultra 2 where playslists that are on shuffle are stopping 1 or 2 songs in. It has only just started happening in the last week. Is anyone else having a sim...
Casual Listener
3585 Views
18 replies
2 likes
PlanPremiumCountryUKDeviceiPhone 15Pro Max, HP LaptopOperating SystemiOs 26.5 Windows 11 My Question or IssueSpotify Desktop displays all of my Amazon Echo speakers and i can play to them iPhone, I cannot see the same speakers i do on my Laptop, I ha...
Plan Premium Country UK Device iPhone 15Pro Max, HP Laptop Operating System iOs 26.5 Windows 11 My Question or Issue Spotify Desktop displays all of my Amazon Echo speakers and i can...
Moderator
325 Views
6 replies
0 likes
How do I permanently disable AI DJ? It takes up the complete middle of of my home page and there is no option to hide or remove it, though I read online you can disable it. I’ve been unable to hide it as I’d never use or need such a thing. It is now ...
How do I permanently disable AI DJ? It takes up the complete middle of of my home page and there is no option to hide or remove it, though I read online you can disable it. I’ve been unab...
Newbie
1978 Views
3 replies
4 likes
