Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 14358 Views
  • 1 replies
  • 1 likes
  • 14358 Views
  • 1 replies
  • 1 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 83367 Views
  • 125 replies
  • 33 likes
  • 83367 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 19415 Views
  • 8 replies
  • 0 likes
  • 19415 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Links don't automatically start playing the song/playlist anymore

I've been using open.spotify links to open playlists and I was used to the app starting the playlist right away. It seems like an update has changed this. Is there still a way to make Spotify links that will make the music start immediately? I'm usin...

  • Visitor
  • I've been using open.spotify links to open playlists and I was used to the app starting the playlist right away. It seems like an update has changed this. Is there still a way to make Spotify links t...
  • ArcticMeta
  • Casual Listener
  • 1250 Views
  • 3 replies
  • 0 likes
  • 1250 Views
  • 3 replies
  • 0 likes

Superuser Contribution Like button in iOS app

Maybe there are too many trees in order to see the wood…. But I’m just looking for a way to like a song in the iOS app. When I’m listening to a song on a playlist or a radio how do I like a song?

  • Music Fan
  • Maybe there are too many trees in order to see the wood….   But I’m just looking for a way to like a song in the iOS app. When I’m listening to a song on a playlist or a radio how do I like a ...
  • 2ocgqfv-o_war
  • Music Fan
  • 226 Views
  • 4 replies
  • 0 likes
  • 226 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify starts to play random songs

PlanPremiumCountrySwedenDeviceiphone11Operating System(iOS 10) My Question or IssueHello,Since a couple of dags my spotify account randomly starts playing songs I have not started. And even when I´m not using the app i can start to play music from an...

  • Casual Listener
  • Plan Premium Country Sweden Device iphone11 Operating System (iOS 10)   My Question or Issue Hello, Since a couple of dags my spotify account randomly starts playing songs I have not ...
  • Sweensie
  • Visitor
  • 628 Views
  • 5 replies
  • 3 likes
  • 628 Views
  • 5 replies
  • 3 likes

Superuser Contribution Local files not showing

PlanPremiumCountryThe USDeviceiPhone XROperating SystemiOS 16.4.1 My Question or IssueI have some local files and they just won't show up on my phone. All my systems are completely updated, local files are enabled on both devices, and everything is l...

  • Newbie
  • Plan Premium Country The US Device iPhone XR Operating System iOS 16.4.1   My Question or Issue I have some local files and they just won't show up on my phone. All my systems are comp...
  • Lyubka
  • Moderator
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot disable Enhance feature offline on iOS Spotify app

PlanPremiumDeviceiPhone 13 ProOperating SystemiOS 16.1.1My Question or IssueI turned off mobile data and I disabled wifi, my phone is completely disconnected from the Internet. However, my “Liked songs” is stuck with the “Enhanced” feature turned on,...

  • Newbie
  • Plan Premium Device iPhone 13 Pro Operating System iOS 16.1.1 My Question or Issue I turned off mobile data and I disabled wifi, my phone is completely disconnected from the Internet. Howeve...
  • violaiv
  • Casual Listener
  • 4082 Views
  • 15 replies
  • 4 likes
  • 4082 Views
  • 15 replies
  • 4 likes

"Liked" songs no longer visible when viewing albums

Since the new update, one of the most useful features on Spotify for me is gone. Previously, you used to be able to look at an album and see which songs from a specific album were previously "liked" with a heart next to them. I see that the heart has...

  • Regular
  • Since the new update, one of the most useful features on Spotify for me is gone.   Previously, you used to be able to look at an album and see which songs from a specific album were previously...
  • frnkveiga
  • Casual Listener
  • 1481 Views
  • 9 replies
  • 7 likes
  • 1481 Views
  • 9 replies
  • 7 likes

Superuser Contribution Spotify iMessage preview URLs no longer showing when shared.

PlanPremiumCountryUS DeviceiPhone 14 Pro Max Operating SystemiOS 16.4 My Question or IssueI've shared Spotify links with friends and family for years, but now, instead of getting a play button and album art within iMessage, I just get a "Web Player" ...

  • Regular
  • Plan Premium Country US   Device iPhone 14 Pro Max   Operating System iOS 16.4   My Question or Issue I've shared Spotify links with friends and family for years, but now, ...
  • AlejaR
  • Moderator
  • 1574 Views
  • 24 replies
  • 1 likes
  • 1574 Views
  • 24 replies
  • 1 likes

Liking song from recently played playlist impossible

When viewing recently played songs in a playlist, unable to easily like song. So I should add it to a playlist? Okay, but what about the other 2500+ songs I like to randomly shuffle? None of the below information is required. However, the more you pr...

  • Regular
  • When viewing recently played songs in a playlist, unable to easily like song. So I should add it to a playlist?  Okay, but what about the other 2500+ songs I like to randomly shuffle?   ...
  • sbtrct
  • Casual Listener
  • 121 Views
  • 2 replies
  • 0 likes
  • 121 Views
  • 2 replies
  • 0 likes

Superuser Contribution Song added to queue disappears

This keeps happening (!)1.I would be playing a queue of songs based on an album - “album radio”. 2.I add a song to the queue, which indeed shows up as the next song to be played. 3. I pause Spotify to go and do something. When I come back, the song I...

  • Roadie
  • This keeps happening (!) 1. I would be playing a queue of songs based on an album - “album radio”.  2. I add a song to the queue, which indeed shows up as the next song to be played.  ...
  • Lyubka
  • Moderator
  • 353 Views
  • 10 replies
  • 0 likes
  • 353 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Local files downloaded but not playing

PlanPremiumDeviceiPhone SE 2020Operating SystemiOS 13.4.1 My Question or IssueI have a playlist that includes songs not available on Spotify, so I sync the local files from my desktop to my phone. This worked fine until a few days ago my local files ...

  • Music Fan
  • Plan Premium Device iPhone SE 2020 Operating System iOS 13.4.1   My Question or Issue I have a playlist that includes songs not available on Spotify, so I sync the local files from my de...
  • Thornpath
  • Casual Listener
  • 33013 Views
  • 38 replies
  • 1 likes
  • 33013 Views
  • 38 replies
  • 1 likes

Solved!!Superuser Contribution Can I remove the suggested playlist categories from Spotify?

My homepage currently has “Icons of Black LGBTQ+ Music” to which I have no desire to listen. Is there a way to remove this as a premium account holder?

  • Casual Listener
  • My homepage currently has “Icons of Black LGBTQ+ Music” to which I have no desire to listen. Is there a way to remove this as a premium account holder?
  • TP88
  • Visitor
  • 1505 Views
  • 7 replies
  • 9 likes
  • 1505 Views
  • 7 replies
  • 9 likes

Superuser Contribution I can't listen to offline music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • AlejaR
  • Moderator
  • 85 Views
  • 1 replies
  • 0 likes
  • 85 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on iPhone 5 will not log in

Hi all, I'm trying to get Spotify to work on my iPhone 5, model A1428, app version 8.5.28.1046 on iOS 10.3.4. I have two identical iPhone 5's, same iOS version, same model number, same app version installed on both. Whenever I try to login to the app...

  • Visitor
  • Hi all, I'm trying to get Spotify to work on my iPhone 5, model A1428, app version 8.5.28.1046 on iOS 10.3.4.  I have two identical iPhone 5's, same iOS version, same model number, same app vers...
  • mitch133
  • Casual Listener
  • 14584 Views
  • 36 replies
  • 11 likes
  • 14584 Views
  • 36 replies
  • 11 likes

Superuser Contribution Shuffle

PlanPremiumCountryNew Zealand Device(iPhone 12 pro) Operating System(iOS 16.4.1 a) My Question or Issue when you shuffle music now on the app it only shuffled through 6-10 songs not the whole playlist.

  • Visitor
  • Plan Premium Country New Zealand  Device (iPhone 12 pro)  Operating System (iOS 16.4.1 a)    My Question or Issue   when you shuffle music now on the app it only s...
  • MihailY
  • Moderator
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Superuser Contribution Typing

PlanPremium CountryEngland DeviceiPhone 14pro My Question or IssueHi, I can’t type any word on search for any song.

  • Newbie
  •   Plan Premium   Country England   Device iPhone 14pro     My Question or Issue Hi, I can’t type any word on search for any song.  
  • MihailY
  • Moderator
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Superuser Contribution Smart shuffle blocking from playing songs in order offline

Smart shuffle is blocking me from toggling between shuffling a playlist and playing it in order when I'm completely offline (on a plane, so no way to get back online quickly to toggle through it). Is there any way around it?

  • Casual Listener
  • Smart shuffle is blocking me from toggling between shuffling a playlist and playing it in order when I'm completely offline (on a plane, so no way to get back online quickly to toggle through it). Is...
  • MihailY
  • Moderator
  • 341 Views
  • 9 replies
  • 0 likes
  • 341 Views
  • 9 replies
  • 0 likes

Superuser Contribution Go to song location in playlist

In Android I can start playing a specific playlist, and clicking on the playlist’s name on top of the screen takes me to the position in the playlist where the current song is located. Why is this behaviour not available on iOS? It is really annoying...

  • Casual Listener
  • In Android I can start playing a specific playlist, and clicking on the playlist’s name on top of the screen takes me to the position in the playlist where the current song is located.   Why i...
  • Preath
  • Newbie
  • 1313 Views
  • 7 replies
  • 0 likes
  • iOS
  • 1313 Views
  • 7 replies
  • 0 likes

Superuser Contribution Search bar in Liked Songs Disappears When Smart Shuffle is On

 PlanPremium FamilyCountryTurkey DeviceiPhone 13Operating SystemiOS 16.1.1App Version8.8.32 My Question or IssueAs described in the title, search bar disappears when smart shuffle is turned on. It makes no sense for it to be invisible when smart shuf...

D19A55FA-E2C3-425D-913D-9C992A6F9C4D.png 9C55BB09-174C-4996-979C-FBD112BCCFA9.png EBC0772A-4C0F-46A3-9180-1C4217C4A30C.png
  • Newbie
  •   Plan Premium Family Country Turkey   Device iPhone 13 Operating System iOS 16.1.1 App Version 8.8.32   My Question or Issue As described in the title, search bar disappears ...
  • Eni
  • Moderator
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Episode List Scroll Location Resetting to Top

Premium, US, iPhone 11 Pro Max, App, iOS 15.7Spotify is not remembering where in the list of episodes I was scrolled to last. So every time I open the app, I have to scroll through hundreds of episodes to get to the one I was previously listening to....

  • Regular
  • Premium, US, iPhone 11 Pro Max, App, iOS 15.7 Spotify is not remembering where in the list of episodes I was scrolled to last. So every time I open the app, I have to scroll through hundreds of ep...
  • Emilerk
  • Casual Listener
  • 1628 Views
  • 18 replies
  • 0 likes
  • 1628 Views
  • 18 replies
  • 0 likes

Solved!! Chrome 71 returns "unsupportes browser" on iOS

Plan PremiumDevice iPadOperating System iOS 10.3.3 Trying to run spotify on old iPad. I know, i know: Even the last Spotify app for this iOS version (Spotify iOS 8.8) will not work as per " Login fails on iPad 4th Generation iOS 10.3.3 - The Spotify ...

  • Newbie
  • Plan Premium Device iPad Operating System iOS 10.3.3   Trying to run spotify on old iPad.   I know, i know: Even the last  Spotify app for this iOS version (Spotify iOS...
  • ParentalControl
  • Composer
  • 105 Views
  • 1 replies
  • 0 likes
  • 105 Views
  • 1 replies
  • 0 likes