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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
28249 Views
40 replies
8 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
92980 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
422883 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
292976 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
This has happened twice, I play a song and then it switches to playing on iPhone to “mini bedroom speaker” I don’t have any devices under that name. It also switches the song as if someone else is controlling it. This keeps happening until I turn my ...
This has happened twice, I play a song and then it switches to playing on iPhone to “mini bedroom speaker” I don’t have any devices under that name. It also switches the song as if someone else is co...
Moderator
777 Views
3 replies
0 likes
I don't want to see every episode for a specific podcast. I'm crusing down the road and I want to choose a podcast, see ONLY the ones I haven't listened to, select one and go. So, I select the All Episode button, choose "Unplayed" and it filters perf...
I don't want to see every episode for a specific podcast. I'm crusing down the road and I want to choose a podcast, see ONLY the ones I haven't listened to, select one and go. So, I select the ...
Casual Listener
5308 Views
13 replies
27 likes
PlanPremiumCountryUSADevice(iPhone 6s)Operating SystemiOS 13.5.1 My Question or IssueI have started a group session and have a queue going. During the middle of songs, the song automatically starts over, multiple times within the same song and with m...
Plan Premium Country USA Device (iPhone 6s) Operating System iOS 13.5.1 My Question or Issue I have started a group session and have a queue going. During the middle of songs, ...
Casual Listener
12648 Views
23 replies
7 likes
PlanPremiumCountryUSADeviceiPhone 15 ProOperating SystemiOS 18.6.1 My Question or IssueWhen I open the Spotify app, my music does not load, the app freezes, I am unable to click on any playlist, and if I can click, the loading page is where I am stuc...
Plan Premium Country USA Device iPhone 15 Pro Operating System iOS 18.6.1 My Question or Issue When I open the Spotify app, my music does not load, the app freezes, I am unable to ...
Moderator
4608 Views
18 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 16Operating SystemiOS 26 After connecting to a Bluetooth device, the first 5-10 seconds of audio are sped up. This only occurs with Spotify audio, and has occurred on AirPods, in my car, and on my Bluetooth speaker.
Plan Premium Country USA Device iPhone 16 Operating System iOS 26 After connecting to a Bluetooth device, the first 5-10 seconds of audio are sped up. This only occurs with Spotify au...
Spotify Star
74 Views
1 replies
1 likes
Plan Premium Country Canada Device iPhone 15 Operating System iOS 18.7.1 spotify version 9.0.88.1402 My Question or Issue since The New update Spotify keeps buffering and is very laggy. It shuts down for nothing. SomeTimes while playing, it minimise ...
Plan Premium Country Canada Device iPhone 15 Operating System iOS 18.7.1 spotify version 9.0.88.1402 My Question or Issue since The New update Spotify...
Casual Listener
15650 Views
68 replies
9 likes
I noticed when there are no items lined up in the queue, and it’s only the currently playing item, then the play/pause button is way too close to the edge. I already wasted time with livechat support who are unable to inform the developers.Please fix...
I noticed when there are no items lined up in the queue, and it’s only the currently playing item, then the play/pause button is way too close to the edge. I already wasted time with livechat support...
Moderator
1549 Views
10 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 16Operating SystemiOS 26 My Question or IssueSpotify pauses if I open the Facebook app. The issue occurs more frequently if I am connected to a Bluetooth device.
Plan Premium Country USA Device iPhone 16 Operating System iOS 26 My Question or Issue Spotify pauses if I open the Facebook app. The issue occurs more frequently if I am connected t...
Moderator
538 Views
1 replies
0 likes
Hello, the new song cover size in playlists look way too small. I propose to bring it back to the way it was.
Hello, the new song cover size in playlists look way too small. I propose to bring it back to the way it was.
Spotify Star
164 Views
2 replies
0 likes
Spotify please help - we pay for a Premium Family account and we cannot install Spotify on the child’s new Apple Watch SE with cellular capability who does not have an iPhone to pair with the watch. As the parent, we control the watch on the parent i...
Spotify please help - we pay for a Premium Family account and we cannot install Spotify on the child’s new Apple Watch SE with cellular capability who does not have an iPhone to pair with the watch. ...
Visitor
4653 Views
2 replies
3 likes
PlanPremium CountryPakistanDeviceiPhone 12Operating SystemiOS 26 My Question or IssueSo before I changed my region I was on Spotify messages messaging friends and when I did change (to Pakistan the current region I am in) it took it away. And when I ...
Plan Premium Country Pakistan Device iPhone 12 Operating System iOS 26 My Question or Issue So before I changed my region I was on Spotify messages messaging friends an...
Moderator
501 Views
1 replies
0 likes
PlanPremiumDevice(iPhone 12 Pro)Operating System(iOS 17.3.1) My Question or IssueHi there, I've been using Spotify since April of 2024 and I haven't had any issues until recently when randomly, the Airplay feature on my iPhone decided to display the ...
Plan Premium Device (iPhone 12 Pro) Operating System (iOS 17.3.1) My Question or Issue Hi there, I've been using Spotify since April of 2024 and I haven't had any issues until recently...
Newbie
7458 Views
22 replies
6 likes
on New Releases, it says that browse isn’t working right now. It’s been saying this for months - I first noticed it in August.Rest of the categories in the search are working fine. im on iphone16 and its in the app that its not working.
on New Releases, it says that browse isn’t working right now. It’s been saying this for months - I first noticed it in August. Rest of the categories in the search are working fine. im on...
Casual Listener
2075 Views
10 replies
0 likes
PlanPremium FamilyCountryUnited StatesDeviceiPhone 15Operating SystemiOS 26.2.1 My Question or IssueWhen I tap on Settings and Privacy, the page opens, but crashes almost immediately. I've tried deleting the app, restarting the iPhone and downloading...
Plan Premium Family Country United States Device iPhone 15 Operating System iOS 26.2.1 My Question or Issue When I tap on Settings and Privacy, the page opens, but crashes almost imm...
Spotify Star
340 Views
5 replies
0 likes
I have an iPhone with all updates and this issue is repeatedly coming. When I open FB app music stops.
I have an iPhone with all updates and this issue is repeatedly coming. When I open FB app music stops.
Roadie
73162 Views
10 replies
0 likes
I am not able to get to podcasts from my kids spotify account on the spotify kids app on ipad. As an example one of my kids is setup with age 6-12 and I am not able to find the national geographic greeking out podcast on that app
I am not able to get to podcasts from my kids spotify account on the spotify kids app on ipad. As an example one of my kids is setup with age 6-12 and I am not able to find the national geographic gr...
Visitor
11147 Views
25 replies
9 likes
PlanFreeDeviceiPhone 8Operating SystemiOS 16.7.11My Question or IssueAfter updating the app yesterday (29/07) to version 9.0.64, it has crashed 2-3 times while playing music.
Plan Free Device iPhone 8 Operating System iOS 16.7.11 My Question or Issue After updating the app yesterday (29/07) to version 9.0.64, it has crashed 2-3 times while playing music.
Casual Listener
616 Views
4 replies
0 likes
This is happening for me and I have some info. Some context: I use Spotify on my iPhone 17 Pro, my Linux desktop, my Windows 11 desktop, and my Apple TV, all with a wide variety of audio equipment, but this problem is only present on my iPhone. The p...
This is happening for me and I have some info. Some context: I use Spotify on my iPhone 17 Pro, my Linux desktop, my Windows 11 desktop, and my Apple TV, all with a wide variety of audio equipment, b...
Regular
1049 Views
8 replies
0 likes
On my iPhone, Spotify shows as offline when I’m connected to my home Wi-Fi (it works perfectly on other Wi-Fi networks). On my desktop and TV it works fine (and they’re connected to the same Wi-Fi network in home). I contacted Spotify support and the...
On my iPhone, Spotify shows as offline when I’m connected to my home Wi-Fi (it works perfectly on other Wi-Fi networks). On my desktop and TV it works fine (and they’re connected to the same Wi-Fi ne...
Moderator
326 Views
1 replies
0 likes
This started happening out of the blue. I have tried doing a clean reinstall of the app twice now as outlined on the community website: https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall-of-the-app/ta-p/4746485 However, this has not fixe...
This started happening out of the blue. I have tried doing a clean reinstall of the app twice now as outlined on the community website: https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall...
Newbie
52087 Views
63 replies
4 likes
