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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246856 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
132031 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456536 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
310038 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumDeviceiPhone 16Operating SystemiOS 18 My Question or IssueHello, since I have received a new phone a few months ago, I was unable to download my new playlists completely. On my app, they would only download songs available on Spotify, any ...
Plan Premium Device iPhone 16 Operating System iOS 18 My Question or Issue Hello, since I have received a new phone a few months ago, I was unable to download my new playlists complete...
Moderator
12232 Views
10 replies
1 likes
This issue only happens with music downloaded and played on the watch (series 8, watch OS 10). In this situation, the digital crown does nothing and the volume cannot be changed. However, if I play a song on the watch that is not downloaded but playe...
This issue only happens with music downloaded and played on the watch (series 8, watch OS 10). In this situation, the digital crown does nothing and the volume cannot be changed. However, if I play a...
Newbie
2146 Views
1 replies
0 likes
PlanPremiumCountryAustriaDeviceiPhone 12Operating SystemiOS 16.3.1 My Question or IssueHello,Since some weeks I have (not always but more often) following strange behavior:I start my carMy iPhone connect to my bluetooth dongleI open Spotify and start...
Plan Premium Country Austria Device iPhone 12 Operating System iOS 16.3.1 My Question or Issue Hello, Since some weeks I have (not always but more often) following strange behavior:...
Moderator
14999 Views
67 replies
4 likes
**** and to those "helpful" spotify stars eager with happy face sentence endings.......... don't bother with a template response. ****8 years with the same OS and release version *saved in the my app purchase folder* and spotify backroom has decided ...
**** and to those "helpful" spotify stars eager with happy face sentence endings.......... don't bother with a template response. **** 8 years with the same OS and release version *saved in the my a...
Newbie
428 Views
1 replies
0 likes
This started happening out of the blue. I have tried doing a clean reinstall of the app twice now as outlined on the community website: https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall-of-the-app/ta-p/4746485 However, this has not fixe...
This started happening out of the blue. I have tried doing a clean reinstall of the app twice now as outlined on the community website: https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall...
Visitor
58134 Views
64 replies
4 likes
How do I disable the small video thumbnails that appear in playlists or on artists pages? The thing left to the save or follow button. I already disabled canvas. It’s extremely distracting and I never want to use the feature. If I can’t dieselbe it a...
How do I disable the small video thumbnails that appear in playlists or on artists pages? The thing left to the save or follow button. I already disabled canvas. It’s extremely distracting and I neve...
Newbie
5741 Views
10 replies
15 likes
Today I’ve been trying to play any song. After a while I deleted it and reinstalled but it got worse. Nothing is loading at all now and there aren’t issues with my WiFi or my phone. Everything else is working fine. I’ve been trying to see if anybody ...
Today I’ve been trying to play any song. After a while I deleted it and reinstalled but it got worse. Nothing is loading at all now and there aren’t issues with my WiFi or my phone. Everything else i...
Newbie
640 Views
2 replies
0 likes
ipad Premium NZ.Reading all the issues on here being experienced by iPhone and iOS Desktop users I see they are totally different from the issues I’m experiencing on my iPad since your new iPad “experience” was implemented.
ipad Premium NZ. Reading all the issues on here being experienced by iPhone and iOS Desktop users I see they are totally different from the issues I’m experiencing on my iPad since your new iPad “ex...
Spotify Star
174 Views
1 replies
0 likes
I can listen to music on my laptop but not my phone. The play buttons are unresponsive and no play bar appears when I’m listening on my laptop. I can switch devices from laptop to phone but nothing plays after and again no play bar. The only change w...
I can listen to music on my laptop but not my phone. The play buttons are unresponsive and no play bar appears when I’m listening on my laptop. I can switch devices from laptop to phone but nothing p...
Moderator
11374 Views
7 replies
0 likes
The option is there but pressing it does nothing.
The option is there but pressing it does nothing.
Roadie
1044 Views
12 replies
0 likes
I have a very specific problem for a few weeks now, which makes the app almost useless to me. Everytime I start a playlist it crashes after 30-60 seconds, but only when the screen is locked and the playlist is not on shuffle mode (which unfortunately...
I have a very specific problem for a few weeks now, which makes the app almost useless to me. Everytime I start a playlist it crashes after 30-60 seconds, but only when the screen is locked and the p...
Casual Listener
446 Views
6 replies
0 likes
PlanPremiumCountryU.S.DeviceiPhone SEOperating SystemiOS 26 My Question or IssueOne of my public playlists is suddenly appearing empty to myself and others on iOS. When I'm on desktop the songs are all visible. What is causing this? How can I fix it ...
Plan Premium Country U.S. Device iPhone SE Operating System iOS 26 My Question or Issue One of my public playlists is suddenly appearing empty to myself and others on iOS. When I'm o...
Moderator
229 Views
1 replies
0 likes
When I open my Spotify app it sometimes plays random songs from new artists that I have never heard of and I’m thinking it’s a promotion thing but it’s very annoying and I tried turning off auto play to make it stop but that did nothing, how do I mak...
When I open my Spotify app it sometimes plays random songs from new artists that I have never heard of and I’m thinking it’s a promotion thing but it’s very annoying and I tried turning off auto play...
Regular
36008 Views
66 replies
4 likes
I don’t want to listen to music that’s not in my playlist
I don’t want to listen to music that’s not in my playlist
Visitor
456536 Views
130 replies
27 likes
PlanPremiumCountry Device(iPhone 14Operating System(iOS 17.5 My Question or IssueEver since I updated iOS Friday, whenever I open other apps like games or shopping while I’m playing Spotify, playback stops within a minute. If I go to the controls, it...
Plan Premium Country Device (iPhone 14 Operating System (iOS 17.5 My Question or Issue Ever since I updated iOS Friday, whenever I open other apps like games or shoppi...
Newbie
22442 Views
8 replies
0 likes
PlanFreeCountryGermanyDevice(iPhone 13)Operating System(iOS 26) My Question or Issue "More like your top songs" was removed from listening stats in the latest Spotify update, and i am very dissapointed in that. I want to ask, is listening stats on a ...
Plan Free Country Germany Device (iPhone 13) Operating System (iOS 26) My Question or Issue "More like your top songs" was removed from listening stats in the latest Spotify ...
Casual Listener
583 Views
2 replies
0 likes
PlanPremiumCountryNorwayDeviceiPhone 17Operating SystemiOS 26.5 My Question or IssueSpotify goes online while in offline mode after closing and reopening the app. Main issue is that it updates my mixes/playlists to include non downloaded songs(dont h...
Plan Premium Country Norway Device iPhone 17 Operating System iOS 26.5 My Question or Issue Spotify goes online while in offline mode after closing and reopening the app. Main issue ...
Regular
1292 Views
10 replies
0 likes
assemiuminei o plano pela operadora vivo e não consigo ativar o spotify premium no app
assemiuminei o plano pela operadora vivo e não consigo ativar o spotify premium no app
Spotify Star
11186 Views
9 replies
1 likes
DeviceiPhone 11Operating SystemiOS 15 My Question or Issue When streaming music to a wireless speaker and at the same time have headphones connected to the phone, Spotify pauses the music when the headphones are turned off. Would be great if there is...
Device iPhone 11 Operating System iOS 15 My Question or Issue When streaming music to a wireless speaker and at the same time have headphones connected to the phone, Spotify paus...
Newbie
6225 Views
8 replies
0 likes
I'm unable to login to a managed family account on my iPad. The QR Code says it's expired even if you freshly generate one. And the "Who's Listening" window never appears. I'm unable to update iOS past this version and the app is up to date. Please e...
I'm unable to login to a managed family account on my iPad. The QR Code says it's expired even if you freshly generate one. And the "Who's Listening" window never appears. I'm unable to...
Casual Listener
552 Views
4 replies
0 likes
