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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35642 Views

40 replies

10 likes

  • 35642 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

100812 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1234 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

297912 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125337 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution Spotify displays "Video available" instead of artist name

PlanPremiumDevice(iPhone 12 Pro)Operating System(iOS 17.3.1) My Question or IssueHi there, I've been using Spotify since April of 2024 and I haven't had any issues until recently when randomly, the Airplay feature on my iPhone decided to display the ...

Regular

Plan Premium Device (iPhone 12 Pro) Operating System (iOS 17.3.1)   My Question or Issue Hi there, I've been using Spotify since April of 2024 and I haven't had any issues until recently...

yskra

Newbie

7827 Views

22 replies

6 likes

  • 7827 Views
  • 22 replies
  • 6 likes

Superuser Contribution Can’t view ‘new releases’ on mobile app

on New Releases, it says that browse isn’t working right now. It’s been saying this for months - I first noticed it in August.Rest of the categories in the search are working fine. im on iphone16 and its in the app that its not working.

Casual Listener

on New Releases, it says that browse isn’t working right now. It’s been saying this for months - I first noticed it in August. Rest of the categories in the search are working fine.  im on...

gezitsme

Casual Listener

2364 Views

10 replies

0 likes

  • 2364 Views
  • 10 replies
  • 0 likes

Spotify crashes when I try to open Setting and Privacy on iPhone 15

PlanPremium FamilyCountryUnited StatesDeviceiPhone 15Operating SystemiOS 26.2.1 My Question or IssueWhen I tap on Settings and Privacy, the page opens, but crashes almost immediately. I've tried deleting the app, restarting the iPhone and downloading...

Casual Listener

Plan Premium Family Country United States Device iPhone 15 Operating System iOS 26.2.1   My Question or Issue When I tap on Settings and Privacy, the page opens, but crashes almost imm...

Billy-J

Spotify Star

446 Views

5 replies

0 likes

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  • 5 replies
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Solved!!Superuser Contribution finding podcasts on spotify kids

I am not able to get to podcasts from my kids spotify account on the spotify kids app on ipad. As an example one of my kids is setup with age 6-12 and I am not able to find the national geographic greeking out podcast on that app

Visitor

I am not able to get to podcasts from my kids spotify account on the spotify kids app on ipad. As an example one of my kids is setup with age 6-12 and I am not able to find the national geographic gr...

shyen

Visitor

11616 Views

25 replies

9 likes

  • 11616 Views
  • 25 replies
  • 9 likes

Solved!!Superuser Contribution App keeps crashing

PlanFreeDeviceiPhone 8Operating SystemiOS 16.7.11My Question or IssueAfter updating the app yesterday (29/07) to version 9.0.64, it has crashed 2-3 times while playing music.

Newbie

Plan Free Device iPhone 8 Operating System iOS 16.7.11 My Question or Issue After updating the app yesterday (29/07) to version 9.0.64, it has crashed 2-3 times while playing music.

fondoo404

Casual Listener

669 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution When I pause my music or change what’s playing, the volume maxes out momentarily

This is happening for me and I have some info. Some context: I use Spotify on my iPhone 17 Pro, my Linux desktop, my Windows 11 desktop, and my Apple TV, all with a wide variety of audio equipment, but this problem is only present on my iPhone. The p...

Regular

This is happening for me and I have some info. Some context: I use Spotify on my iPhone 17 Pro, my Linux desktop, my Windows 11 desktop, and my Apple TV, all with a wide variety of audio equipment, b...

dablenparty

Regular

1348 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Can't log into spotify when on home wifi

On my iPhone, Spotify shows as offline when I’m connected to my home Wi-Fi (it works perfectly on other Wi-Fi networks). On my desktop and TV it works fine (and they’re connected to the same Wi-Fi network in home). I contacted Spotify support and the...

Newbie

On my iPhone, Spotify shows as offline when I’m connected to my home Wi-Fi (it works perfectly on other Wi-Fi networks). On my desktop and TV it works fine (and they’re connected to the same Wi-Fi ne...

Vasil

Moderator

411 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify app crashing repeatedly on iPhone. Clean reinstall ineffective.

This started happening out of the blue. I have tried doing a clean reinstall of the app twice now as outlined on the community website: https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall-of-the-app/ta-p/4746485 However, this has not fixe...

Regular

This started happening out of the blue. I have tried doing a clean reinstall of the app twice now as outlined on the community website: https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall...

sooner333

Newbie

53677 Views

63 replies

4 likes

  • 53677 Views
  • 63 replies
  • 4 likes

Superuser Contribution Spotify changing songs by itself

Having a really annoying issue where songs I am actively listening to randomly change to other songs. These songs aren’t even songs in que or saved in my library, they are random songs in random playlists I never listen to. I’ve already deleted and r...

Visitor

Having a really annoying issue where songs I am actively listening to randomly change to other songs. These songs aren’t even songs in que or saved in my library, they are random songs in random play...

Kirandia

Visitor

275199 Views

40 replies

41 likes

  • 275199 Views
  • 40 replies
  • 41 likes

Solved!!Superuser Contribution the margin of the lyrics zoom and share buttons

PlanPremiumCountrySouth KoreaDeviceAll Apple devicesOperating SystemiOS 18.x.x, iOS 26.x.x My Question or IssueI have waited for a full year for this UI issue to be addressed.However, even now, only minor UI tweaks are being made elsewhere, while the...

Casual Listener

Plan Premium Country South Korea Device All Apple devices Operating System iOS 18.x.x, iOS 26.x.x   My Question or Issue I have waited for a full year for this UI issue to be addressed...

Ivelina

Moderator

308 Views

1 replies

0 likes

button
Interface
lyrics
UI
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Superuser Contribution The lyrics In songs suddenly disappeared

PlanPremiumCountryUnited StatesDevice(iPhone 11 pro max)Operating SystemiOS 15 My Question or IssueI had my lyrics for songs on and i missed the date to pay premium again, I went to free Spotify but after I upgraded to premium again the lyrics in son...

Newbie

Plan Premium Country United States Device (iPhone 11 pro max) Operating System iOS 15   My Question or Issue I had my lyrics for songs on and i missed the date to pay premium again, I ...

Bailey_Dreamfoot

Visitor

38377 Views

10 replies

10 likes

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  • 10 replies
  • 10 likes

Superuser Contribution Lyrics sharing looks different on iOS

Plan Premium Country Egypy Device 15 pro max Operating System iOS 18 My Question or Issue when i try to share lyrics the box of the lyrics looks normal but the text itself is smaller than usual , a lot smaller is there a fix to this?  

Regular

  Plan Premium Country Egypy Device 15 pro max Operating System iOS 18   My Question or Issue when i try to share lyrics the box of the lyrics looks normal but the tex...

Paula_Vi

Moderator

5473 Views

28 replies

5 likes

  • 5473 Views
  • 28 replies
  • 5 likes

Superuser Contribution Music buffers/stops playing in the car + issues playing downloaded songs if not connected to wifi

PlanPremiumCountryUnited KingdomDevicei phone 15, i phone 16 pro maxMy Question or IssueI have had Spotify premium for several years now and never had any issues connecting my phone via bluetooth to my car until a few months ago. It started when I wa...

Casual Listener

Plan Premium Country United Kingdom Device i phone 15, i phone 16 pro max My Question or Issue I have had Spotify premium for several years now and never had any issues connecting my phone via...

Ando-333

Visitor

8439 Views

9 replies

1 likes

  • 8439 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution Songs skip limit

Hi I was wondering why I am only getting 6 skips per hour on Spotify and why when I open my app and go to play a song I can only listen to it once and most of the time with I go to play a song it plays a song from a artist and not the song I wanted a...

Visitor

Hi I was wondering why I am only getting 6 skips per hour on Spotify and why when I open my app and go to play a song I can only listen to it once and most of the time with I go to play a song it pla...

Kevinstafanski

Visitor

56021 Views

16 replies

4 likes

  • 56021 Views
  • 16 replies
  • 4 likes

Solved!!Superuser Contribution Random music plays when I open the app

When I open my Spotify app it sometimes plays random songs from new artists that I have never heard of and I’m thinking it’s a promotion thing but it’s very annoying and I tried turning off auto play to make it stop but that did nothing, how do I mak...

Visitor

When I open my Spotify app it sometimes plays random songs from new artists that I have never heard of and I’m thinking it’s a promotion thing but it’s very annoying and I tried turning off auto play...

riffrafty

Casual Listener

31060 Views

65 replies

4 likes

  • 31060 Views
  • 65 replies
  • 4 likes

Superuser Contribution my spotify can’t playing together when open shopee

i dont know why, i can’t play song when i open shopee or others e commers. the song automatic stop. so i must quit from shopee for listening the song 沈 it’s really bad. i already remove and installed spotify many times, but still same.PlanFreeCountry...

Visitor

i dont know why, i can’t play song when i open shopee or others e commers. the song automatic stop. so i must quit from shopee for listening the song 🥲 it’s really bad. i already remove and installe...

Paula_Vi

Moderator

24697 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution How do i avoid songs stopping while using apps

So i play geometry dash on mute while listening to custom music (which i use spotify for) and the song stops as soon as i open the app.PlanFreeCountryEnglandDeviceiPhone SEOperating SystemiOS 13

Casual Listener

So i play geometry dash on mute while listening to custom music (which i use spotify for) and the song stops as soon as i open the app. Plan Free Country England Device iPhone SE Operating Sys...

roccog

Visitor

4076 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution descargas offlice

Planpremiun My Question or Issuecambie de celular y alcance el limite de dispositivos con descargas offlice. cerre sesion en todos los dispositivos, reinstale spotify en iphone y espere pero sigue sin dejarme descargar. necesito que me reseteen los d...

Visitor

Plan premiun   My Question or Issue cambie de celular y alcance el limite de dispositivos con descargas offlice. cerre sesion en todos los dispositivos, reinstale spotify en iphone y espere ...

OscarDC

Moderator

127 Views

1 replies

0 likes

  • 127 Views
  • 1 replies
  • 0 likes