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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407668 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278996 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178622 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I don't allow my kids to have safari on their devices and spotify used to work fine. Now with the latest update, spotify won't work unless safari is enabled. Is there a way around this?? So frustrating!
I don't allow my kids to have safari on their devices and spotify used to work fine. Now with the latest update, spotify won't work unless safari is enabled. Is there a way around this?? So frustrati...
Visitor
5314 Views
7 replies
0 likes
PlanPremiumCountryEnglandDeviceiPhone 12Operating SystemiOS 18.6.2 My Question or IssueMy shuffle isn’t working properly. I have tried to press the shuffle button but it doesn’t turn green and stays grey. However it does work when I view the display ...
Plan Premium Country England Device iPhone 12 Operating System iOS 18.6.2 My Question or Issue My shuffle isn’t working properly. I have tried to press the shuffle button but it does...
Visitor
778 Views
6 replies
0 likes
Im an old Samsung user, now owning an 17 pro Max. I am having trouble downloading Spotify playlists on my Iphone.I have to keep the phone open for it to keep on downloading music. If i let the phone time out and the lock screen come on, the down load...
Im an old Samsung user, now owning an 17 pro Max. I am having trouble downloading Spotify playlists on my Iphone. I have to keep the phone open for it to keep on downloading music. If i let the phon...
Moderator
341 Views
1 replies
0 likes
For most of the time since the add to playlist button replaced the heart button, it was easy to double tap to add to liked songs and then add to playlists. But for a while now there’s been some kind of bug (at least on my version of iOS) where the se...
For most of the time since the add to playlist button replaced the heart button, it was easy to double tap to add to liked songs and then add to playlists. But for a while now there’s been some kind ...
Moderator
349 Views
1 replies
2 likes
Hi I am using Spotify on my Apple TV through the intermediary, which automates it for me: Spotify Integration for Home Assistant.When I play music on Apple TV, the last played state is not synced to the iPhone if the Spotify application on the iPhone...
Hi I am using Spotify on my Apple TV through the intermediary, which automates it for me: Spotify Integration for Home Assistant. When I play music on Apple TV, the last played state is no...
Music Fan
281 Views
2 replies
0 likes
When I click on the three dot menu next to a song and click on “Go to artists” or “Go to artists concerts”, it shows a blank. This never happened before and showed the artists and their concerts prior to the problem. This just happened recently and I...
When I click on the three dot menu next to a song and click on “Go to artists” or “Go to artists concerts”, it shows a blank. This never happened before and showed the artists and their concerts prio...
Moderator
566 Views
5 replies
0 likes
Hello there I have a problem to my iPad 7generation when I play music it works then not even a minute it will stop the music continue playing but no sound at all.
Hello there I have a problem to my iPad 7generation when I play music it works then not even a minute it will stop the music continue playing but no sound at all.
Moderator
2324 Views
11 replies
1 likes
and I’m a collaborator?
and I’m a collaborator?
Casual Listener
13067 Views
4 replies
0 likes
PlanPremium CountryUKDevice(iPhone 12 mini)Operating System(iOS 17) My Question or IssueMusic keeps lowering from full volume to very quiet when opening my phone. But volume says it is full. I have tried switching off equaliser, resetting, uninstalli...
Plan Premium Country UK Device (iPhone 12 mini) Operating System (iOS 17) My Question or Issue Music keeps lowering from full volume to very quiet when opening my phone...
Moderator
141042 Views
32 replies
1 likes
I've been having this problem for months. On Iphone 14pro with latest iOS, I try to connect to my speaker via Airplay in Spotify Connect window on the app. I click the speaker, and then it shows that it's connected, and the music on the app shows tha...
I've been having this problem for months. On Iphone 14pro with latest iOS, I try to connect to my speaker via Airplay in Spotify Connect window on the app. I click the speaker, and then i...
Moderator
23385 Views
56 replies
4 likes
9.0.91 hat mein Spotify auf meinem iPad kaputt gemacht... es dauert ewig, die App zu öffnen und Songs abzuspielen. Lieder ruckeln und pausieren. Das Laden des Albumcovers dauert ewig, genau wie beim Song... Ich habe das Gerät neu gestartet, den Cache...
9.0.91 hat mein Spotify auf meinem iPad kaputt gemacht... es dauert ewig, die App zu öffnen und Songs abzuspielen. Lieder ruckeln und pausieren. Das Laden des Albumcovers dauert ewig, genau w...
Newbie
910 Views
2 replies
0 likes
PremiumUSA DeviceiPhone 13 ProOperating SystemiOS 15.2.1 My Question or Issue I’ve noticed that swiping up and down the main player to/from the miniplayer seems to be running in 60fps instead of the full 120fps for ProMotion displays. As a result, it...
Premium USA Device iPhone 13 Pro Operating System iOS 15.2.1 My Question or Issue I’ve noticed that swiping up and down the main player to/from the miniplayer seems to ...
Regular
2424 Views
12 replies
1 likes
PlanPremiumCountryUSADeviceiPhone 15Operating SystemiOS 26 My Question or IssueI usually use shuffle play on my playlists. When I add songs to my queue and reach the added songs, sometimes it treats those songs as if I clicked on them instead, overri...
Plan Premium Country USA Device iPhone 15 Operating System iOS 26 My Question or Issue I usually use shuffle play on my playlists. When I add songs to my queue and reach the added so...
Moderator
497 Views
1 replies
0 likes
I’ve recently moved countries and came to the end of my premium, since then I’ve been unable to play any songs from anyone.Every single artist and playlist songs is greyed and pressing the play button doesn’t do anything nor does it make the song hot...
I’ve recently moved countries and came to the end of my premium, since then I’ve been unable to play any songs from anyone. Every single artist and playlist songs is greyed and pressing the play b...
Moderator
5295 Views
3 replies
0 likes
Hello,I am using the newest iOS 18 on my iPhone as well as my children. We are also conencted as a family so that I could properly set up parental control on my childrens' devices. Unfortunately, there is a problem with Spotify application as the scr...
Hello, I am using the newest iOS 18 on my iPhone as well as my children. We are also conencted as a family so that I could properly set up parental control on my childrens' devices. Unfortunately, t...
Newbie
5712 Views
8 replies
2 likes
Since a week, when I try to get in the spotify browser it says that my browser isn‘t supported. On windows I have no problem using the browser in firefox but on my iPad (iPad Air 6. Generation, IOS 18.5) it isn‘t working. Does somebody know how to fi...
Since a week, when I try to get in the spotify browser it says that my browser isn‘t supported. On windows I have no problem using the browser in firefox but on my iPad (iPad Air 6. Generation, IOS 1...
Visitor
1993 Views
8 replies
0 likes
PlanFreeCountryIrelandDeviceiPhone 12Operating SystemiOS 26.1 My Question or IssueEvery single song on the app is greyed out and unplayable. Tapping play on an artist profile creates a ‘premium feature’ poppup, and hitting play on a playlist/album do...
Plan Free Country Ireland Device iPhone 12 Operating System iOS 26.1 My Question or Issue Every single song on the app is greyed out and unplayable. Tapping play on an artist...
Spotify Star
588 Views
3 replies
0 likes
Lost videos with latest update Dec
Lost videos with latest update Dec
Spotify Star
331 Views
1 replies
0 likes
PlanFree/PremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi my app says that I’m not connected to the internet when in fact I am and I don’t have a...
Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi m...
Moderator
172 Views
1 replies
0 likes
Spotify keeps pausing after every song and I need to either put on another playlist or use one of my daily ‘select song’s. I can’t skip, and this only happens when magic shuffle plays a certain song, specifically Floral and Fading by PTV. I can’t ski...
Spotify keeps pausing after every song and I need to either put on another playlist or use one of my daily ‘select song’s. I can’t skip, and this only happens when magic shuffle plays a certain song,...
Visitor
25604 Views
4 replies
2 likes
